Customer Reviews

Local Reviews
for Texas, Arkansas, Virginia

ApplianceCare Rated 4.7 out of 5 stars based on 1831 customer reviews

Our Reviews by City

Alice, TX (10)
Boerne, TX (111)
Salem, VA (23)


Map of Edna, TX

Great service!




Review of ApplianceCare

Michael was very friendly and courteous. He fixed the vibration problem and checked the overall operation of the washer.


Map of Port Lavaca, TX

Microwave Repair




Review of ApplianceCare

Prompt, fixed the problem quickly, very professional and courteous.


Response from ApplianceCare:

Thank you for the review!


Map of San Antonio, TX

Excellent service




Review of ApplianceCare

They were prompt, efficient and thorough.


Response from ApplianceCare:

Thank you!


Map of San Antonio, TX

Great service!




Review of ApplianceCare

Very quick to figuring out what’s wrong and does a great job


Response from ApplianceCare:

Thank you!


Map of Boerne, TX

Boone




Review of ApplianceCare

The ser.tech. She was very Polite, knowledgeable, efficient and neat.


Response from ApplianceCare:

Thank you for taking the time to leave us a review!


Map of Calliham, TX

Pam varnon




Review of ApplianceCare

John was very thorough so glad it is fixed


Response from ApplianceCare:

Thank you for the review!


Map of Corpus Christi, TX

Great service.




Review of ApplianceCare

Was early, did a thorough inspection to find the problem.


Response from ApplianceCare:

Thank you!


Map of San Antonio, TX

Shawn tried to fix my washer, but it did not perform. It was expensive and didn't help.




Review of ApplianceCare

I am not sure, but I know he tried to fix the machine but it did not work any better and I ended up purchasing another machine..


Response from ApplianceCare:

Thank you for taking the time to leave us a review.


Map of Radford, VA

Good job




Review of ApplianceCare

Good job


Response from ApplianceCare:

Thanks!


Map of Sinton, TX

The warranty work was fast and done right!




Review of ApplianceCare

The repairman was in and out quickly. He knew exactly how to install and repair the ice maker on our refrigerator.


Response from ApplianceCare:

Thank you!


Service call




Review of ApplianceCare

Great experience


Response from ApplianceCare:

Thanks!


Great service




Review of ApplianceCare

Chris was very knowledgeable and efficient. He was very accommodating and made this frustrating experience tolerable.


Response from ApplianceCare:

Thank you for taking the time to leave a review!


Great Guy!




Review of ApplianceCare

He was a great person. Very professional and friendly.


Response from ApplianceCare:

Thank you for the review!


Good service but...




Review of ApplianceCare

Repairs were quick and service man was friendly. However the ice maker did not comeback online as indicated it would after fixing the leaking part. The fridge is still leaking a bit, a lot less for sure but the leak seems to be ongoing. Can you send someone to come and fix it and look at the ice maker more closely? Thank you


Response from ApplianceCare:

Thank you for the review, we will get the tech back out to look into this.


Clothes washer




Review of ApplianceCare

Mike was very helpful and courteous.


Response from ApplianceCare:

Thank you!


Deft repair on dryer




Review of ApplianceCare

Man came in time and deftly repaired our dryer


Response from ApplianceCare:

Thank you for the review!


Bad Service




Review of ApplianceCare

The parts were replaced after 5 to 6 months and the technician was very rude in talking and was blaming me and was not cooperative in explaining the issue. Too rude.


Response from ApplianceCare:

Thank you for taking the time to leave us a review. it looks like we received your information through an extended warranty, unfortunately we do have to receive approval from warranty providers before we are allowed to order the parts.


Very professional, great service!




Review of ApplianceCare

I originally called ‘Texas Home Appliance’ to look at my dishwasher, they were extremely rude and unprofessional. They told me nothing was wrong with it. I then called’Appliance Care’, they came out quickly and diagnosed my DW, it needed a control panel & motor. The serviceman was polite and worked fast to change out parts. I would use Appliance Care again.


Response from ApplianceCare:

Thank you for taking the time to leave us a review, We love hearing back from our customers.


Whirlpool service




Review of ApplianceCare

Service person very knowledgeable.


Response from ApplianceCare:

Thank you for the review!


Excellent service!




Review of ApplianceCare

Excellent, honest and affordable service!!


Response from ApplianceCare:

Thank you for taking the time to leave us a review!


Fast and Friendly Service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


On point




Review of ApplianceCare

Was really good to see a tech go above and beyond in there field.


Response from ApplianceCare:

Thank you for taking the time to leave a review.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Patricia




Review of ApplianceCare

Doug is very polite


Response from ApplianceCare:

Thank you.


Mayer




Review of ApplianceCare

Shawn was very competent, professional, courteous and communicated well. Above and beyond.


Response from ApplianceCare:

Thank you for the review!


Great service




Review of ApplianceCare

Guy did a great job, great customer service


Response from ApplianceCare:

Thank you!


Irsheta




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


great service, very friendly




Review of ApplianceCare

he was very quick and thorough, took care of the problem


Response from ApplianceCare:

Thank you for taking the time to leave us a review.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Excellent service!




Review of ApplianceCare

Mr. Vega promptly identified the problem, ordered the replacement part, and returned to complete the repair. I can now see everything in my brightly lit refrigerator!


Response from ApplianceCare:

Thank you!


Reluctant Oven




Review of ApplianceCare

So, after nearly two and a half months of no oven at all AND three parts replaced the oven finally decided it would cook SOMETHING all the way without quitting. To be sure, it DID NEED those part because of multiple errors, wondering how this one actually made it out of the factory. Having never seen any appliance in this shape actually described as new, it's a minor miracle it actually works. Kudos to Justin, who ought to be nicknamed as "Scotty", of Star Trek fame. Mind you, the technician ("Engineer") was great. Whirlpool on the other hand should be ashamed.


Response from ApplianceCare:

Thank you for taking the time to leave us a review, we love hearing back from customers about their experience with our techs.


Very satisfied




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


5 star awsome service




Review of ApplianceCare

Very professional worker no issuses


Response from ApplianceCare:

Thank you for leaving a review!


Great service and super polite serviceman.




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


William




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service




Review of ApplianceCare

Sam was awesome! Very professional and courteous.


Response from ApplianceCare:

Thank you for the review!


Very good




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Awesome Service




Review of ApplianceCare

The technician was very nuce and professional. Thank you so much!!


Response from ApplianceCare:

Thank you for the review!


Great Service and Punctual for the appointment




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service




Review of ApplianceCare

On time, clean, figured out the problem quickly and solved it.


Response from ApplianceCare:

Thank you for the review.