Customer Reviews

Local Reviews
for Texas, Arkansas, Virginia

ApplianceCare Rated 4.7 out of 5 stars based on 1200 customer reviews

Our Reviews by City

Salem, VA (18)


Map of San Antonio, TX

Dishwasher Repair Service




Review of ApplianceCare

It took three visits to fix a dishwasher issue. The communication was excellent and the scheduling was done promptly. The parts were ordered in a timely manner and the warranty was honored 100%. Highly recommend them!


Map of Radford, VA

Betty




Review of ApplianceCare

Good


Response from ApplianceCare:

Thank you!


Map of Rio Medina, TX

Great Service




Review of ApplianceCare

Our technician, Justin, has gone above and beyond to assist us with getting a correctly, as advertised working oven.


Response from ApplianceCare:

Thank you for writing a review!


Map of Kerrville, TX

Good service from a very nice young man.




Review of ApplianceCare

Arrived on time, diagnosed the problem and reviewed the options.


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Boerne, TX

Very helpful




Review of ApplianceCare

Prompt and good


Response from ApplianceCare:

Thank you!


Map of San Antonio, TX

Jackie




Review of ApplianceCare

My technician was very professional


Response from ApplianceCare:

Thank you for writing a review!


Map of , TX

Leaking refrigerator




Review of ApplianceCare

Excellent service


Response from ApplianceCare:

Thank you for writing a review!


Map of Salem, VA

Excellent service




Review of ApplianceCare

Chris did an outstanding job troubleshooting the problem with our refrigerator which was not cooling. He was thorough, courteous and kept us informed throughout the process. I would highly recommend him.


Response from ApplianceCare:

Thank you for writing a review for us!


Map of San Antonio, TX

Great service!




Review of ApplianceCare

Early and very timely! The service tech was very knowledgeable. Made a quick and thorough assessment of the oven issue. Resolved it and provided an explanation on what happened as well. Very professional young man!


Response from ApplianceCare:

Thank you for writing a review!


Map of San Antonio, TX

Great Service




Review of ApplianceCare

Appliance Care was very informative and efficient. Quickly diagnosed our 1 month old washer’s problem—which turned out to a problem with the seller’s installation rather than our washer.


Response from ApplianceCare:

Thank you for giving us your feedback!


Timely




Review of ApplianceCare

Technician showed up in a timely manner. And service was completed.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know!


Great service




Review of ApplianceCare

Showed up as scheduled. Completed job


Response from ApplianceCare:

Thank you for giving us your feedback!


Danny




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

After another appliance repair company told us we would be better off buying a new fridge than trying to repair our 5-yr old one, we found Appliance Care...thank goodness! Steve was polite, professional and repaired our fridge quickly. I’d highly recommend them!


Response from ApplianceCare:

Thank you for giving us your feedback!


Outstanding service




Review of ApplianceCare

Chris was prompt courteous and helpful. He did an outstanding job troubleshooting a difficult cooling problem with our Kitchen Aid refrigerator.


Response from ApplianceCare:

Thank you for writing a review!


I’ve machine




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback. If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great




Review of ApplianceCare

Very good service Thank you


Response from ApplianceCare:

Thank you for writing a review!


Very knowlegable and efficient




Review of ApplianceCare


Response from ApplianceCare:

Thank you for your feedback!


Very poor technical service




Review of ApplianceCare

We've had ACT come over at least 9 times to service our fridge in the span of 6 Mo. Still not fixed, they're coming back on June 1st. For the same problem. So I think ACT is very incompetent.


Issue not handle




Review of ApplianceCare

No one called back still have problem .


On time, professional, and great communication!




Review of ApplianceCare


Another great experience




Review of ApplianceCare

When I have an appliance repair I always call Appliance Care of Texas, and always request Steve. I feel confident that I will receive an honest opinion and an affordable repair. Steve is reliable, knowledgeable, competent and trustworthy. I highly recommend Appliance Care of Texas.


n/a




Review of ApplianceCare

none


Really good service and a great serviceman




Review of ApplianceCare

Our repair was done quickly and we really appreciate that.


Good experience




Review of ApplianceCare


Technician was not very thorough.




Review of ApplianceCare

The technician cancelled twice and when he finally came to install scheduled part, he did not run the dish washing machine but instead said it should work and if it doesn’t to just buy a new machine. The technician also did not ensure the plumbing was connected properly so when my wife was using the kitchen sink water spilled out and I had to re connect the pipes. There should be a level of pride in the work the technicians do. The machine works better now but I’m hesitate to use the service again due to the work ethic of the technician. The chat feature on the website is great though! The most pleasant customer experience I’ve ever had when scheduling service and the receptionist was very flexible and willing to reschedule.


Wonderful professional service




Review of ApplianceCare

Steve knows what he's doing, and was personable and friendly while fixing the dryer. My family was a Maytag dealer for 60 years, so I know a great repairman when I see one. Steve is one of the best. He knows the machines and quickly diagnosed the problem. Steve, thanks for being one of the good guys.


great service




Review of ApplianceCare

n/a


Great service




Review of ApplianceCare

Satisfied with the work


Sandy




Review of ApplianceCare

We called Whirlpool about the error code on our microwave/oven combo. It wouldn’t work. We had a power outage that night. When the power came back on it was working. Appliance care called the next day to come out, told them they didn’t need to yet. Will definitely keep their number on file. Very nice, understanding people.


Great job




Review of ApplianceCare

Arrived ahead of schedule and did a great job


Great Service




Review of ApplianceCare

Always on time and quick


Awesome job!




Review of ApplianceCare

Great service, very professional and knowledgeable. Very happy overall!


Trouble with Ice Maker on new Kitchen Aid Refrigerator




Review of ApplianceCare

Richard did a great job. This issue about the ice maker is difficult to understand on a new unit. I also filled out a Kitchen Aid survey on my service experience. You will see my comments there also. Thank You


Awesome Service




Review of ApplianceCare

This guy was knowledgeable and professional


Tech goes above the call of duty




Review of ApplianceCare

The technician quickly diagnosed the broken stove and was able to complete the repair in the same day.


Sam




Review of ApplianceCare

Steven was very knowledgeable, informative and efficient I feel confident that he did a good job and I am very pleased With the outcome.


Fast Great Service




Review of ApplianceCare

Technician was matter of fact to the point and courteous. He fixed our problem quickly and professionally.


Refrigerator




Review of ApplianceCare

The young man was very polite and very careful with his work didn’t want to spill ice on floor