Customer Reviews
Local Reviews
for Texas, Arkansas, Virginia
Powered by Fluid LOCALOur Reviews by City
Fast Friendly Repair
Kb -
Response to problem was very quick on site repair man was professional courteous and everything the consumer would want out of repair technician
Response from ApplianceCare:
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Great service
Bruce - Pipe Creek, TX
Very knowledgeable and helpful.
Response from ApplianceCare:
Thank you for writing a review for us!
Service Experience
Donna - Little Rock, AR
Courteous and professional, prompt arrival
Response from ApplianceCare:
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Repair to dryer
Diane - Kerrville, TX
Sherman was prompt, courteous and diagnosed the problem accurately.
Response from ApplianceCare:
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Great service.
Beverly - Maumelle, AR
Response from ApplianceCare:
Thank you!
Barry
Barry - San Antonio, TX
Jim is awesome, he is always very professional and very courteous.
Response from ApplianceCare:
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Very Professional!
Steve - San Antonio, TX
Devon was always on time and courteous for the 2 visits.
Response from ApplianceCare:
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Great customer service
Ruperto - Corpus Christi, TX
Great communication with customer and service tech very friendly.
Response from ApplianceCare:
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Pat
Patricia - Fredericksburg, TX
Good service timely. Very helpful with difficult stove
No comment
Robert - San Antonio, TX
Great Service
Theresa - Pipe Creek, TX
I was impressed that after my appointment was accidently cancelled, Richard put me on the schedule for the same day.
Great service.
David - San Antonio, TX
Fast and friendly service. Very happy with service!
Great Service
Armando - Boerne, TX
Tommy - the technician, was Awesome!
Response from ApplianceCare:
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Rogena
Rogena - San Antonio, TX
How can I rate with no service provided...? Chose average as a default.
Beth
Beth - San Antonio, TX
Service rep was prompt and thorough! Answered questions well and was courteous.
It is still BROKE!
Clayton - Corpus Christi, TX
He is great! Has been here twice in past three months and it is still broke. It is only a 1 year old washer. It is not Adams fault. He is great but needs to come back.
Patricia
Patricia - San Antonio, TX
Great service
Great
Kenneth - Port O'Connor, TX
He is a great person & very helpful
Leaders
Luis - San Antonio, TX
Great Service
Connie - Saint Hedwig, TX
Courteous and helpful.
Murphy
Deliah - Kerrville, TX
Thomas was efficient & thorough. Thank you.
Response from ApplianceCare:
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Knowledgeable and Efficient.
Donna - Hot Springs Village, AR
My experience was excellent. Doug was on time, efficient and cheerful. He seemed to really enjoy his work.
Response from ApplianceCare:
Thank you for writing a review! Doug is a vital part of our team
Great service
Mary - San Antonio, TX
Christian was very professional and helpful.
Response from ApplianceCare:
Thank you for giving us your feedback! Christian is a vital part of our team.
Great service
Teresa - Shawsville, VA
Response from ApplianceCare:
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Great Service
Cliff - Spring Branch, TX
Response from ApplianceCare:
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Awesome
Terri - San Antonio, TX
Response from ApplianceCare:
Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Not happy
Melissa - San Antonio, TX
After the man worked on our oven now the drawer under oven no longer goes in and out smoothly
Response from ApplianceCare:
Thank you for giving us your feedback! Our office will be reaching out to you soon to discuss a return appointment.
Doug
Douglas - San Antonio, TX
He is a true professional
Response from ApplianceCare:
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Carmen
Carmen - Corpus Christi, TX
Great Job
Response from ApplianceCare:
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Mission Impossible - Mission Complete
Lorenz - Blacksburg, VA
Uriah was very professional in evaluating the problem ( Clicking Noise ) when the Dryer was running. After disassembling the cabinet and testing running the dryer, the clicking almost disappeared. After cleaning in the internal parts of the dryer and reassembling the unit all was running well and the "Mission" was complete.
Response from ApplianceCare:
Thank you for giving us your feedback! We are glad to hear your experience with the service provided met your expectations.
Great Service
Ward - San Antonio, TX
The service team was outstanding and most helpful in answering our questions!!!
Response from ApplianceCare:
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Whirlpool fridge repair
Sonya - Roanoke, VA
Great service
Response from ApplianceCare:
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Jackilene
Jackilene - San Antonio, TX
Devon was great. The part that had to be ordered took entire too long but that’s not his fault.
Response from ApplianceCare:
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Worthless
Alex - San Antonio, TX
The tech did absolutely nothing. Made an assumption of what was wrong without even looking at the part he assumed was causing the noise, then lied on the service form that he cleared it and the noise was gone. Machine is still making noise and I’m requesting Maytag never use this company again
Response from ApplianceCare:
Thank you for giving us your feedback. We do apologize for any inconvenience that was caused through this process. Someone from our office will be reaching out soon to discuss these concerns with you
Great Service and Followup Assistance!
Veronica - San Antonio, TX
Mr. Felton was the third Tech that came to service our Dryer which was making a loud noise. He ordered the necessary part and returned two days later to repair dryer. He was professional, patient and very pleasant. Unfortunately, we had to call him back because we couldn't get our washing machine to run; the water valve was turned off during repair service, and we couldn't figure out how to turn it back on. Of course, Mr. Felton came right in and turned the valve with no problem. We really appreciated Appliance Care and Mr. Felton's prompt attention and assistance.
Response from ApplianceCare:
Thank you for writing a review! We are glad to hear that the service provided to you met your expectations.
Appointment
Lynne - Helotes, TX
Response from ApplianceCare:
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Come back, Ivan
Barbara - San Antonio, TX
Ivan was great, however the fridge is now making a knocking sound.
Response from ApplianceCare:
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gifford
Gifford - Roanoke, VA
It superior
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the door to the dryer was not closing
Olga - San Antonio, TX
the gentleman that came to my house was very polite and went straight to the problem. He was courteous and professional. I am very pleased.
Response from ApplianceCare:
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Compressor replacement
Joann - Fredericksburg, TX
Yea
Response from ApplianceCare:
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