Customer Reviews

Local Reviews
for Texas, Arkansas, Virginia

ApplianceCare Rated 4.7 out of 5 stars based on 700 customer reviews

Our Reviews by City

Salem, VA (12)


Map of , TX

Fast Friendly Repair




Review of ApplianceCare

Response to problem was very quick on site repair man was professional courteous and everything the consumer would want out of repair technician


Response from ApplianceCare:

Thank you for writing a review!


Map of Pipe Creek, TX

Great service




Review of ApplianceCare

Very knowledgeable and helpful.


Response from ApplianceCare:

Thank you for writing a review for us!


Map of Little Rock, AR

Service Experience




Review of ApplianceCare

Courteous and professional, prompt arrival


Response from ApplianceCare:

Thank you for writing a review!


Map of Kerrville, TX

Repair to dryer




Review of ApplianceCare

Sherman was prompt, courteous and diagnosed the problem accurately.


Response from ApplianceCare:

Thank you for writing a review!


Map of Maumelle, AR

Great service.




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of San Antonio, TX

Barry




Review of ApplianceCare

Jim is awesome, he is always very professional and very courteous.


Response from ApplianceCare:

Thank you for writing a review!


Map of San Antonio, TX

Very Professional!




Review of ApplianceCare

Devon was always on time and courteous for the 2 visits.


Response from ApplianceCare:

Thank you for writing a review!


Map of Corpus Christi, TX

Great customer service




Review of ApplianceCare

Great communication with customer and service tech very friendly.


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Fredericksburg, TX

Pat




Review of ApplianceCare

Good service timely. Very helpful with difficult stove


Map of San Antonio, TX

No comment




Review of ApplianceCare


Great Service




Review of ApplianceCare

I was impressed that after my appointment was accidently cancelled, Richard put me on the schedule for the same day.


Great service.




Review of ApplianceCare

Fast and friendly service. Very happy with service!


Great Service




Review of ApplianceCare

Tommy - the technician, was Awesome!


Response from ApplianceCare:

Thank you for giving us your feedback


Rogena




Review of ApplianceCare

How can I rate with no service provided...? Chose average as a default.


Beth




Review of ApplianceCare

Service rep was prompt and thorough! Answered questions well and was courteous.


It is still BROKE!




Review of ApplianceCare

He is great! Has been here twice in past three months and it is still broke. It is only a 1 year old washer. It is not Adams fault. He is great but needs to come back.


Patricia




Review of ApplianceCare

Great service


Great




Review of ApplianceCare

He is a great person & very helpful


Leaders




Review of ApplianceCare


Great Service




Review of ApplianceCare

Courteous and helpful.


Murphy




Review of ApplianceCare

Thomas was efficient & thorough. Thank you.


Response from ApplianceCare:

Thank you for writing a review!


Knowledgeable and Efficient.




Review of ApplianceCare

My experience was excellent. Doug was on time, efficient and cheerful. He seemed to really enjoy his work.


Response from ApplianceCare:

Thank you for writing a review! Doug is a vital part of our team


Great service




Review of ApplianceCare

Christian was very professional and helpful.


Response from ApplianceCare:

Thank you for giving us your feedback! Christian is a vital part of our team.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Awesome




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Not happy




Review of ApplianceCare

After the man worked on our oven now the drawer under oven no longer goes in and out smoothly


Response from ApplianceCare:

Thank you for giving us your feedback! Our office will be reaching out to you soon to discuss a return appointment.


Doug




Review of ApplianceCare

He is a true professional


Response from ApplianceCare:

Thank you for writing a review!


Carmen




Review of ApplianceCare

Great Job


Response from ApplianceCare:

Thank you for giving us your feedback


Mission Impossible - Mission Complete




Review of ApplianceCare

Uriah was very professional in evaluating the problem ( Clicking Noise ) when the Dryer was running. After disassembling the cabinet and testing running the dryer, the clicking almost disappeared. After cleaning in the internal parts of the dryer and reassembling the unit all was running well and the "Mission" was complete.


Response from ApplianceCare:

Thank you for giving us your feedback! We are glad to hear your experience with the service provided met your expectations.


Great Service




Review of ApplianceCare

The service team was outstanding and most helpful in answering our questions!!!


Response from ApplianceCare:

Thank you for writing a review for us!


Whirlpool fridge repair




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you for giving us your feedback!


Jackilene




Review of ApplianceCare

Devon was great. The part that had to be ordered took entire too long but that’s not his fault.


Response from ApplianceCare:

Thank you for giving us your feedback!


Worthless




Review of ApplianceCare

The tech did absolutely nothing. Made an assumption of what was wrong without even looking at the part he assumed was causing the noise, then lied on the service form that he cleared it and the noise was gone. Machine is still making noise and I’m requesting Maytag never use this company again


Response from ApplianceCare:

Thank you for giving us your feedback. We do apologize for any inconvenience that was caused through this process. Someone from our office will be reaching out soon to discuss these concerns with you


Great Service and Followup Assistance!




Review of ApplianceCare

Mr. Felton was the third Tech that came to service our Dryer which was making a loud noise. He ordered the necessary part and returned two days later to repair dryer. He was professional, patient and very pleasant. Unfortunately, we had to call him back because we couldn't get our washing machine to run; the water valve was turned off during repair service, and we couldn't figure out how to turn it back on. Of course, Mr. Felton came right in and turned the valve with no problem. We really appreciated Appliance Care and Mr. Felton's prompt attention and assistance.


Response from ApplianceCare:

Thank you for writing a review! We are glad to hear that the service provided to you met your expectations.


Appointment




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Come back, Ivan




Review of ApplianceCare

Ivan was great, however the fridge is now making a knocking sound.


Response from ApplianceCare:

Thank you for writing a review! Someone will be reaching out to you soon to schedule a return visit


gifford




Review of ApplianceCare

It superior


Response from ApplianceCare:

Thank you for writing a review!


the door to the dryer was not closing




Review of ApplianceCare

the gentleman that came to my house was very polite and went straight to the problem. He was courteous and professional. I am very pleased.


Response from ApplianceCare:

Thank you for writing a review!


Compressor replacement




Review of ApplianceCare

Yea


Response from ApplianceCare:

Thank you for giving us your feedback!