"Inspected unit for not draining, found 120 voltage going to the drain pump but the pump didnt come on, replaced pump with truck stock, tested filled with water no leaks, canceled unit now pump comes on, unit operation checks okay ; used 1 W10876537 (Dishwater drain pump) from stock"

"Replaced gearcase basket, hub, and agitator, found that the old agitator caused the old gearcase to jam the basket and gearcase together, also had to replace the cam due to covered in black grease, ran calibration, unit operation checks okay ; used 1 W10721967 (Cam) from stock"

"Went to replace coupler dyer, found coupler was incorrect, also found the rollers to be melted pre customer from the compressor Called tech line spoke with Steve (7735255718) tech line wanted me to order compressor and rollers, informed tech line that customer was unhappy and afraid that it may catch on fire, tech line said it wont and to replace those parts, diagnosed to need compressor rollers, non uv dye dyer, process stub, and coupler ; ordrng 1 W11370574 (Compressor) and 1 AF1200 (Process stub) and 1 W10843121 (Non filter dye) and 1 W11504447 (Coupler) and 2 WPW10475495 (Roller)s"

"Replaced control, customer tested unit came on did for 15 seconds then after it finished customer hit the plus 30 seconds unit came on, they were able to hit the vent fan and change the speed no issues, unit did heat, unit operation checks okay"

"Replaced control and thermistor, when replacing thermistor I found that the brown wire was not connected properly, tested unit now heats at EVAP, unit operation checks okay, if customer calls back replace the EVAP harness"