Near Riviera, TX 78379
Job Details:
12/15/2020
DISHWASHER KITCHENAID KDTE204EPA4 Customer complaint of unable to select cycle will always stay on normal. Running unit through diagnostics shows all functions work as designed but even after diagnostic test was run in panel shut off normal cycle light stayed lit. Also unable to select different cycles. Replace sensor control and interface to resolve issue. Checking part availability on distributor shows none in stock unable to provide customer with return date for installation. I did advise customer ticket would be left open and company would reach out to reschedule installation for when components were in hand.; ordrng 1 W10723295 (sensor) and 1 W10902005 (cntrl-elec) and 1 W10905432 (panel-cntl)
