WHIRLPOOL WASHER
Model WTW4816FW3
Near Poth, TX 78147
Job Details:
01/09/2023
Customer reported excessive shaking when unit in spin. Upon arrival found no error codes. Tested unit and unit successfully completed diagnostic cycle without any excessive noise. Tested unit in drain and spin and unit did shake a tiny bit more excessively than normal in my opinion but might be normal. Checked suspension and suspension felt a bit more bouncier than it should. Adjusted feet but it made no difference. Let customer know Id replace suspension but that if it doesnt change functionality than that might be how the unit is designed. Ordering suspension. Will return with part to complete repairs. ; ordrng 1 W10780045 (Suspension)