Our customer has had reoccurring F8E0 error codes. I was able to retrieve multiple F8E0 error codes in diagnostics. In component activation the cooling fan is working as designed. I followed the F8E0 service manual procedures and the Fan Upper RPM: Read Fan Speed and Fan Lower RPM: Read Fan Speed on both high and low speed cooling is 0 RPM. The service manual does not provide guidance based on results. But 0 RPM would indeed be a false reading based on the fact that the fan was operating in component activation in both high and low speeds. Technical Service Pointer #: W10702370 Action Required: Informational/Mandatory Release Date: April 2014 Kitchen Products JennAir Built-In Single, Double and Combination Wall Ovens. Early production models had a tolerance of ?150 rpms for the fan speed. Current fan speed software expanded the tolerances, especially for areas with thinner air (High elevations).F8 E0 Low Fan Speed Slow F8 E1- Low Fan speed Fast F8 E2 High Fan Speed Slow F8 E3 High Fan Speed Fast NOTE: Ovens will not operate with an E8 error code. I spoke with JR, Senior Technician at Whirlpool. He agreed that there is a way to get the RPMs while the fan is still running in component activation but that it s tricky and we were unsuccessful. He directed me to follow the Service Pointer procedures. This requires replacing the User Interface. I will reschedule the blower as a contingency but is likely not needed. SR#7732767003. I provided the SR# to our customer so they can advocate with Jenn Air for possible concessions. I called Whirlpool Tech Line again on proper part option relating to the service pointer. I spoke with Drew. This years model does come with the control separate which is rare. We looked over the schematic to verify the logic and membrane configuration. We will have to stick with the whole UI. Part ordered.

Customer stated unit making a squeaking noise, but not all the time. Ran numerous tests and couldnt replicate the noise issue. Checked under unit, found belt cover extremely loose and wobbly, could have causing noise. Tightened back to factory specs and calibrated, then ran auto testing to check unit. If issue persists please order W10623547 drive motor and W10808317 belt

Our customer has been having a rattling sound that only happens 4 or 5 times a day. I was unable to rep,I ate the sound while isolating all sound related noises in diagnostics. This one diagnostics does not isolate the condenser fan on VCC models. I wanted to do this to eliminate emergency sticker rattling against the wall. I zip tied WPW10339879 the sticker. I spoke with Chris, Senior Technician at Whirlpool to document for the call back. SR# 7732720039. I was never able to replicate the sound in the hour and a half that I was in the home. Perhaps I inadvertently repaired it with removing packing tape of the back, adjusting anchors on the compressor or leveling adjustments. We will have to wait and see and I agreed to call our customer back late in the afternoon to check progress. We could have rare pulse width modulation problem. I called our customer back and they informed me that the ratting sound has not replicated since my adjustments. I counseled with DH and he informed me to replace the screw that is not tightening.

Our customer has been having a rattling sound that only happens 4 or 5 times a day. I was unable to rep,I ate the sound while isolating all sound related noises in diagnostics. This one diagnostics does not isolate the condenser fan on VCC models. I wanted to do this to eliminate emergency sticker rattling against the wall. I zip tied WPW10339879 the sticker. I spoke with Chris, Senior Technician at Whirlpool to document for the call back. SR# 7732720039. I was never able to replicate the sound in the hour and a half that I was in the home. Perhaps I inadvertently repaired it with removing packing tape of the back, adjusting anchors on the compressor or leveling adjustments. We will have to wait and see and I agreed to call our customer back late in the afternoon to check progress. We could have rare pulse width modulation problem. I called our customer back and they informed me that the ratting sound has not replicated since my adjustments. I counseled with DH and he informed me to replace the screw that is not tightening.

Issue is rattling sound from back. Took a moment to replicate but found compressor making high pitch rattle. Tightened screws and fixed issue. Refrigerator is now working as designed.