Installed cooktop to fix the crack. Went to install a new blower, but ran into some problems. There is no vent into the floor, I dont see how we make this motor work with the current set up. Called NR who said to tell customer to have installers back out. We cannot install a new blower with a wall vent. Leaving all blower parts with customer for the installers.

Customer stated unit wasnt making ice and when was making ice only dispensing crushed ice. Found ice maker turned off, causing that issue. Found faulty solenoid. Replaced solenoid to resolve that issue, issue not resolved as finding solenoid not receiving voltage. Ordering ui board, dispenser harness and main control to resolve the issues.

Customer reported loud noise while drying. After inspection found broken wheel. Replaced wheel with new one as needed. Tested dryer and it functioned properly and quietly. ; used 1 WP697772 (WHEEL) from stock

Last tech found compressor and condenser motor faulty. Confirmed diagnosis. Replaced both parts to resolve issue. Vacuum unit held vacuum. Charge unit held charge. Unit began functioning as designed. Advised customer of 24 hr ice production period. No further issues at this point.

Last trip found faulty drain pump. Replaced the drain pump and tested. Then found unit needed gearcase replaced. Replaced gearcase to resolve the issue. Unit is back up and running properly now with normal noise. No further issues at this point.