Customer complaint is that the flap is not closing and the ice bin is broken where the latch is. Ordering ice door motor, brackets, crusher bin, button and latch. ordrng 1 WPW10205979 (Ice door motor) and 1 WPW10546285 (Motor bracket) and 1 WP2305242 (Bracket) and 1 W10151248 (Crusher bin) and 1 2266800 (Button) and 1 W10134785 (Latch)

As per Technical Service Pointer W11540964, existing element with brass bushings replaced by Element (W11537778) with stainless bushings. Tested unit and found no leaks. Heater drawing appropriate current and heating properly. Job complete, unit is good to go. No further issues at this time.

Customer complaint of loud noise during spin cycle. Previous tech found lower drive components saturated in gear oil. Observed previous technicians findings and replaced Gearcase (W11393685), Stator (W10915700), Clutch (W10754448), Slider (W10734521), and Rotor (W10915701) to address issues. Machine now operating properly with no noise during Spin or Agitate. Job complete, unit is good to go. No leaks. No further issues at this time.

Customer complaint is that the top rack will not come out. Found one of the wheels on the left side outside of the rail. Put rack in rails properly. Unit is good to go.

Replace both brackets in freezer and LED module per last tech tested everything refrigerator and freezer door working perfect.