Left without appliance working
Jim is very polite, friendly, and extremely knowledgeable. Remembers his customers and treats them like family. Will request Jim for future appointments
Shawn would not install the part he had us order. He refused to do it and walked out. His boss was no help at all.
This was the second time Shawn has come out for repairs on different appliances. He was thorough and friendly and I appreciated his knowledge about the equipment. He explained how to properly use and care for my equipment so there wouldnt be any further issues.