Appliance Repair Boerne Texas

ApplianceCare Rated 4.7 out of 5 stars based on 188 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Boerne, TX 78006
Drew
Job Details: 06/02/2022
Upon arrival unit was off, visually ice melting. Turned on unit to attempt to replicate noise issue. Noise was not present. Went into test mode to force cooling mode on, could not replicate noise. I believe the noise is coming from ice build up and a evap fan hitting it but since unit was turned off unable to replicate and thermistors tested fine. Told customer to leave unit on and to take a video when it happens, then she can turn it off as needed due to noise. Advised next visit to have video and to turn on unit a few hrs prior to us coming out so we can see what noise is present. customer said shed call us when the noise happens again with a video. No further issues at this point.
We serviced a
JENNAIR COOKTOP GAS
Model CCGP2720P
Near Boerne, TX 78006
Douglas H.
Job Details: 06/01/2022
Customer stated left two burners continuously trying to ignite even after ignition. Ultimate cause to be igniters and spark module. In order to replace those parts the burner heads would need to be removed from cooktop, these burner heads would become damaged during repair due to age and corrosion on unit, these burner heads would also need replacement. Unfortunately the only burner still available is the smallest burner. The rest have been discontinued and are NLA. Advised customer of this situation and that unfortunately there isnt anything that can be done due to the situation.
We serviced a
LG REFRIGERATOR
Model LFX25974ST/01
Near Boerne, TX 78006
Douglas H.
Job Details: 06/01/2022
Customer stated same issue as last time was out in November. Quoted 314.40 for all costs (sc, p&l plus tax). Customer elected to pay all costs up front. Confirmed parts ordered are needed to fully resolve this issue. Rescheduled for soonest availability pending part arrival.
We serviced a
JENN-AIR OVEN ELECTRIC (D
Model JJW3430DP02
Near Boerne, TX 78006
Douglas H.
Job Details: 06/01/2022
Last tech found issue with console. Replaced console to resolve the issue. Unit functioning properly now. No further issues at this point.
We serviced a
WHIRLPOOL VENT HOOD
Model WVU37UC6FS0
Near Boerne, TX 78015
Douglas H.
Job Details: 06/01/2022
Previously found missing fan blade. Opened the box today to find missing nut on new fan blade. Returning as defective and ordering a new fan blade to resolve. Scheduled for soonest availability. ; ordrng 1 W11099714 (Blower wheel)
Boerne, Texas
05/28/2022
Overall Experience
Gordon
Boerne, Texas
05/27/2022
Technician audited appliance and contacted external support for assistance, hopefully solved the problem, but assured me if appliance ice maker failed to work he would return. I was satisfied with his work.
Overall Experience
Susan
Boerne, Texas
05/27/2022
On time neat appliance is working
Overall Experience
C
Boerne, Texas
05/27/2022
Drew was very personable & professional.
Overall Experience
Boerne, Texas
05/10/2022
Sebastian and his partner were awesome. Friendly, professional, efficient. Diagnosed the problem, ordered the right parts and fixed the problem, and left the area clean when done. Will definitely contact the company for any future repairs.
Overall Experience