WHIRLPOOL WASHER
Model WTW5105HW2
Near Nordheim, TX 78141
Job Details:
12/09/2021
Installed the strike, plugged the appliance in, found F2E1 error code in diagnostics, cleared error code, tried to calibrate, it wouldnt lock. Tested the lid lock manually it wont lock, the customer said he remembers seeing the lid lock error code but it wasnt stored in diagnostics. Tested the UI, no stuck keys, tried to activate the inlet valve and drain pump, nothing activates, possibly due to a bad latch. I looked underneath and found the cover to the drain pump was broken off, the harness connections looked in good condition. Ordered the latch, drain pump and the control just in case. Please reschedule the customer when all parts are in.
