Appliance Repair Terrell Hills Texas

ApplianceCare Rated 5.0 out of 5 stars based on 4 customer reviews

JENNAIR REFRIGERATOR

Model JFFCC72EHL02
Near Terrell Hills, TX 78209

Job Details:
11/09/2022

Called customer to inform of emergent need to reschedule todays service appointment. Confirmed for morning of Wednesday, Nov 16, between hours of 8am & 10am. ; schdld next appmnt for 11/16 WED 8-10

Garry

KITCHEN AID REFRIGERATOR

Model KBSD608ESS01
Near Terrell Hills, TX 78209

Job Details:
11/07/2022

Customer complaint of intermittent failure of ice dispenser on BIR. Arrived to confirm customer complaint and found proper voltage supply to Auger Motor while in failed state. Diagnosed as failure of Auger Motor and replaced Auger Motor (W10271509) to resolve issue. Ice dispensing is now functioning as designed. Job complete, unit is good to go. No further issues at this time.

Garry

KITCHENAID DISHWASHER

Model KDTE204KPS0
Near Terrell Hills, TX 78209

Job Details:
10/25/2022

Customer complaint of dishwasher not filling with water or executing proper wash cycle. Twice attempted to retrieve fault codes in Service Diagnostics and each time found that singular press of the 3rd button seemed to exit Diagnostics. Ran Quick Diagnostic Cycle to observe water filling and Wash Motor operating but only at a fraction of typical performance. Ordering Electronic Control (W11462460) and Sump & Motor Assembly (W11460946) to address issues. Upon return, Electronic Control will be metered, further evaluated electrically, and returned if checks good. Spray Arms and Manifold to be thoroughly cleaned upon return. Please schedule for soonest availability once parts arrive. ; ordrng 1 W11462460 (Electronic Control) and 1 W11460946 (Sump & Motor Assembly)

Garry

MAYTAG WASHER

Model MVW6230HC2
Near Terrell Hills, TX 78209

Job Details:
09/21/2022

Customer complaint of UI Panel cracked and Console damaged, resulting in limited function of User Interface. Replaced UI Panel (W11478524) and Console (W11519741) to address issues. Unit now functioning as designed. Please see attached closing documents which certify unit is under warranty. Job complete, unit is good to go. No further issues at this time.

Garry

MAYTAG WASHER

Model MVW6230HC2
Near Terrell Hills, TX 78209

Job Details:
09/21/2022

Customer complaint of washer not rinsing detergent from clothing and soap residue present on clothing at conclusion of wash/dry cycles. Additional complaint of UI Panel cracked and malfunctioning. Found several buttons inoperable, and F2E1 (UI Stuck Button) error code in system memory. Customer unable to customize Wash cycle according to needs. Replaced UI Panel (W11478524) & Console (W11519741), returned unit to operation, and found restored function to all UI buttons and rotary encoder. Additionally, customer not provided with Quick Start Guide which details cycle features and selections along with other instructions and guidelines. Customer is using HE detergent in proper dosage. Procured document and shared with customer via email. Customer to monitor performance and request further service should issue persist. Please see attached images of closing documents. Unit is under warranty. Job complete, unit is good to go. No further issues at this time.

Garry

Scott

Terrell Hills, Texas

Thoughtful, polite and efficient

 5/5

Terrell Hills, Texas

Salaburu

Garry is thorough. He is on time, professional and polite.

 5/5

Laura

Terrell Hills, Texas

Gary was very professional and was able to figure out why the ice maker wasn’t working properly.

 5/5

Lisa

Terrell Hills, Texas

Daniel was great. He changed out the heating thing quickly and was very nice. Thanks

 5/5