Appliance Repair Pleasanton Texas

ApplianceCare Rated 4.9 out of 5 stars based on 11 customer reviews

MAYTAG DRYER

Model MED6230HW2
Near Pleasanton, TX 78064

Job Details:
01/10/2023

Customer reported error code F6E1 popping up and that unit would not start. Upon arrival found that when unit was plugged in F6E1 would pop up and unit would not start cycle. F6E1 is ACU/UI miscommunication. Replaced control and tested unit. Unit now functioning properly without throwing any error codes. All components functioning as they should. Unit now functioning as designed. Issue was faulty control board. { "@context": "https://schema.org", "@type": "UserCheckins", "name": "ApplianceCare Job Location", "startDate": "2023-01-10 12:00:00", "description": "DRYER MAYTAG MED6230HW2 Customer reported error code F6E1 popping up and that unit would not start. Upon arrival found that when unit was plugged in F6E1 would pop up and unit would not start cycle. F6E1 is ACU/UI miscommunication. Replaced control and tested unit. Unit now functioning properly without throwing any error codes. All components functioning as they should. Unit now functioning as designed. Issue was faulty control board.", "attendees": { "@type": "Thing", "name": "Daniel" }, "location": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Pleasanton", "addressRegion": "Texas" } } }

Daniel

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04
Near Pleasanton, TX 78064

Job Details:
01/03/2023

Customer reported freezer door not pushing in all the way. Upon arrival found that left side slider would not completely push in all the way as it should. You would have to use some extra force on the left side to get door to push in properly. Found no restrictions or damage on the slider or any of the drawer railings. Looks like issue is probably a faulty slider. Ordering both slider assembly brackets. Will return with parts to finish repair.; ordrng 1 W10625067 (Left assembly bracket/slider) and 1 W10625068 (Right hand assembly bracket/slider) { "@context": "https://schema.org", "@type": "UserCheckins", "name": "ApplianceCare Job Location", "startDate": "2023-01-03 12:00:00", "description": "REFRIGERATOR WHIRLPOOL WRF767SDHZ04 Customer reported freezer door not pushing in all the way. Upon arrival found that left side slider would not completely push in all the way as it should. You would have to use some extra force on the left side to get door to push in properly. Found no restrictions or damage on the slider or any of the drawer railings. Looks like issue is probably a faulty slider. Ordering both slider assembly brackets. Will return with parts to finish repair.; ordrng 1 W10625067 (Left assembly bracket/slider) and 1 W10625068 (Right hand assembly bracket/slider)", "attendees": { "@type": "Thing", "name": "Daniel" }, "location": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Pleasanton", "addressRegion": "Texas" } } }

Daniel

WHIRLPOOL WASHER

Model WTW5000DW2
Near Pleasanton, TX 78064

Job Details:
11/01/2022

Arrived with parts needed to complete repairs. Installed new capacitor, splutch kit, and actuator. Re assembled unit. Unit now has a healthy spin and agitate. Unit successfully completed diagnostic mode without any error codes. Unit now functioning as designed. ; used 1 W10913953 (ACTUATOR) from stock { "@context": "https://schema.org", "@type": "UserCheckins", "name": "ApplianceCare Job Location", "startDate": "2022-11-01 12:00:00", "description": "WASHER WHIRLPOOL WTW5000DW2 Arrived with parts needed to complete repairs. Installed new capacitor, splutch kit, and actuator. Re assembled unit. Unit now has a healthy spin and agitate. Unit successfully completed diagnostic mode without any error codes. Unit now functioning as designed. ; used 1 W10913953 (ACTUATOR) from stock", "attendees": { "@type": "Thing", "name": "Daniel" }, "location": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Pleasanton", "addressRegion": "Texas" } } }

Daniel

JENN-AIR RANGE

Model JGRP548HL01
Near Pleasanton, TX 78064

Job Details:
10/27/2022

Upon arrival called techline due to not being able to call techline on first visit due to apt being after hours. We tested igniter in small oven and found that igniter was not giving off a spark. Techline stated to follow igniter wire to the back of unit to see if wire had been pinched or is disconnected. As for the front right burner I tried changing out the flame spreader and burner cap with no change. We found that igniter was giving off the proper spark. Techline had me try to pry the orifice holder to the center as perhaps it wasnt centered properly for the burner to catch the spark. Centered the orifice holder the best I could and tested. Burner was able to ignite but it took a while to get it to ignite and when it would ignite only half the burner would ignite. Techline stated it looks like a placement issue more than anything and to order orifice holder which comes with spark module and the right cooktop portion as well to make sure the orifice holder is centered properly. Tech line stated that regardless I will have to do a tear down on unit and recommended ordering parts and returning to fix both issues at once on the same visit. Ordering orifice holder and right cooktop panel. Will return when parts are available to repair. Sr 7734915630; ordrng 1 W11316698 (Right side cooktop panel) and 1 W11319743 (Orifice holder) { "@context": "https://schema.org", "@type": "UserCheckins", "name": "ApplianceCare Job Location", "startDate": "2022-10-27 12:00:00", "description": "RANGE JENN-AIR JGRP548HL01 Upon arrival called techline due to not being able to call techline on first visit due to apt being after hours. We tested igniter in small oven and found that igniter was not giving off a spark. Techline stated to follow igniter wire to the back of unit to see if wire had been pinched or is disconnected. As for the front right burner I tried changing out the flame spreader and burner cap with no change. We found that igniter was giving off the proper spark. Techline had me try to pry the orifice holder to the center as perhaps it wasnt centered properly for the burner to catch the spark. Centered the orifice holder the best I could and tested. Burner was able to ignite but it took a while to get it to ignite and when it would ignite only half the burner would ignite. Techline stated it looks like a placement issue more than anything and to order orifice holder which comes with spark module and the right cooktop portion as well to make sure the orifice holder is centered properly. Tech line stated that regardless I will have to do a tear down on unit and recommended ordering parts and returning to fix both issues at once on the same visit. Ordering orifice holder and right cooktop panel. Will return when parts are available to repair. Sr 7734915630; ordrng 1 W11316698 (Right side cooktop panel) and 1 W11319743 (Orifice holder)", "attendees": { "@type": "Thing", "name": "Daniel" }, "location": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Pleasanton", "addressRegion": "Texas" } } }

Daniel

AMANA REFRIGERATOR

Model ASI2575GRB08
Near Pleasanton, TX 78064

Job Details:
10/27/2022

Customer reported evaporator still freezing up. Upon arrival found evaporator frozen up. We had recently discovered on these specific models that in the control box in the fridge section that if it has double stickers it was programmed incorrectly(defrost issue) which is the cause of the evaporator freezing over. Opened control box and sure enough found double stickers. Called techline to get issue documented and techline confirmed on the control box issue. Ordering control box. Will return when part is available to complete repair.Sr 7734914176 ; ordrng 1 W11546690 (Control box) { "@context": "https://schema.org", "@type": "UserCheckins", "name": "ApplianceCare Job Location", "startDate": "2022-10-27 12:00:00", "description": "REFRIGERATOR AMANA ASI2575GRB08 Customer reported evaporator still freezing up. Upon arrival found evaporator frozen up. We had recently discovered on these specific models that in the control box in the fridge section that if it has double stickers it was programmed incorrectly(defrost issue) which is the cause of the evaporator freezing over. Opened control box and sure enough found double stickers. Called techline to get issue documented and techline confirmed on the control box issue. Ordering control box. Will return when part is available to complete repair.Sr 7734914176 ; ordrng 1 W11546690 (Control box)", "attendees": { "@type": "Thing", "name": "Daniel" }, "location": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Pleasanton", "addressRegion": "Texas" } } }

Daniel

Pleasanton, Texas

Daniel did a good job.

Rated 5 out of 5

Pleasanton, Texas

The tech was prompt and explained requirements for the repair and made the repair. He did a great job in diagnosing the problem and promptly picked up and left.

Rated 5 out of 5

FLUID

Pleasanton, Texas

He was very nice and helpful.

Rated 5 out of 5

Debbie

Pleasanton, Texas

Sam was awesome! Very professional and courteous.

Rated 5 out of 5

Amanda

Pleasanton, Texas

Sam L was so helpful. He explained exactly what was wrong, tested it, showed me and provided recommendations. He was on time and called ahead. Thank you!

Rated 5 out of 5