MAYTAG WASHER
Model MVWC565FW1
Near Atascosa, TX 78002
Job Details:
01/16/2023
Customer complaint of washer banging violently during cycle and clothing saturated upon conclusion of cycle. Found F0E5 (Off-Balance Load Detected) error code in diagnostics and tested machine to find significant malfunction of drivetrain. Gearcase shaft out-of-true, Basket warped, Tub Ring & Agitator damaged, Suspension beyond service life, and Latch malfunctioning during testing. Ordering Tub Ring (W10578859), Basket (W10586077), Agitator (W10882734), Hub (W10396887), Gearcase (W10870913), Splutch (W10721967), Belt (W10006384), Suspension (W11033491), and Latch (W10682535) to address issues. Requesting OTL Authorization for parts cost. Please schedule for soonest availability once parts arrive. ; ordrng 1 W10682535 (Latch), rqstng P&A on 1 W10586077 (Basket), ordrng 1 W10578859 (Tub Ring) and 1 W10882734 (Agitator) and 1 W10396887 (Basket Hub) and 1 W10870913 (Gearcase) and 1 W10721967 (Splutch) and 1 W10006384 (Drive Belt) and 1 W11033491 (Suspension)