Upon arrival replaced faulty bin thermistor and clip with new. Tested unit and unit functions as designed. No further issues at this point. Customer began cleaning unit after repair.

Customer complaint of noise during washer spin cycle. Previous visit found noise coming from Drain Pump. Replaced Drain Pump Assembly (WPW10321032) to address issue. Additional customer complaint of door sagging, sometimes interrupting closure of door. Replaced Inner Door (W11316776) to resolve issue. Previous Lise has now been eliminated and door is closing properly. Job complete, unit is good to go. No further issues at this time.

Customer complaint of dishwasher not running. Found F8E1 (No Fill) error code in diagnostics. Visual inspection of machine found harness disconnected from Inlet Water Valve. Reconnected harness and tested unit. Job complete, unit is good to go. No further issues at this time.

Customer complaint of noise during washer spin cycle. Arrived and confirmed customer complaint. Disassembled unit to observe cabinet interior during operation and all parts checking good. Noise mostly eliminated once unit had been moved. Found issue to lie mostly with slope of floor (second story closet with floor drain) which was ultimately resolved by adjusting leveling feet. Used locking nuts to lock leveling feet in place to resolve issue of bolt creep during operation. Lingering noise coming from Drain Pump. Ordering Drain Pump Assembly (WPW10321032) to address issue. Additional customer complaint of door sagging, sometimes interrupting closure of door. Ordering Inner Door (W11316776) to resolve issue. This washer is in a stacked configuration with dryer and will therefore require a helper to execute these repairs. Requesting OTL Authorization for parts cost. Also requesting additional labor, as these are two new issues since our last service. Please schedule for soonest availability once parts arrive. ; ordrng 1 WPW10321032 (Drain Pump Assembly) and 1 W11316776 (Inner Door) and 1 W10839743 (Bracket) and 4 WPW10208398 (Cap)s, states that autho needed

Tech was assigned as a helper;