"Customer complaint is that the unit is still not making ice. Unit tests good in diagnostics. Calling for water and going through harvest. Called techline and spoke with JK. States to check the temperatures in the freezer and in the icemaker compartment, freezer should be around 0 and the icemaker compartment should be 10-12 degrees warmer. Finding freezer section to be cooling around 25 degrees. Ordering evap motor with harness and thermistor kit.; rqstng P&A on 1 W11032800 (Evap motor with harness) and 1 W10316760 (Thermistor kit)"

Customer complaint is that the oven is displaying lines and not working. Replaced console. Tested to complete. Unit is good to go.

Replaced controls and icemaker. Tested fill and harvest. Unit testing good at this time.

Installed new control and thermistor. No further issues. Tested to complete.

Tested unit. All lights still flickering. Found module for crisper drawer bad. Replaced with one customer had. All lights turn on. No further issues. Tested to complete.