WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near China Grove, TX 78263
Job Details:
10/24/2022
Customer reported ice maker not working. Upon arrival found ice maker only half way filled. Tested ice maker in harvest and noticed it only filled half way. Customer had stated he had installed a reverse osmosis system and 2 weeks later ice maker stopped working. Let customer know he would need a bypass installed instead of a filter since he has the reverse osmosis system and that the reverse osmosis system alone will lower water pressure. When trying to test unit again the ice maker would not power. Called techline and after multiple tests we found that the main control was faulty which would cause the ice maker to stop powering sporadically. Tech line also agreed on installing the bypass and stated that If customer has reverse osmosis then they should not have filter installed. Ordering bypass, control, and ice maker just in case. Will return with parts to complete repairs.Sr 7734364393; ordrng 3 W11395888 (Bypass)s and 1 W11548540 (Ice maker) and 1 W11556912 (Control)