Appliance Repair Runge Texas

ApplianceCare Rated 1.0 out of 5 stars based on 1 customer reviews

We serviced a
KITCHEN AID OVEN
Model KODE500ESS04
Near Runge, TX 78151
Michael
Job Details: 03/23/2022
The customer said he was not going to except the metal shavings that are baked into the walls. I advised him theres nothing I can do about that but I can replace the parts that I came to replace. He said he was not going to accept that. I gave him the one 800 number to whirlpool customer service.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Runge, TX 78151
Michael
Job Details: 03/09/2022
The customers said its not spinning out all the water from the clothes and doesnt fill with very much water. F8E1 long fill/no fill, F2E1 stuck key error codes, cleared error codes. Tested the inlet valve, cold side doesnt have water pressure and the it continues to drip water into the tub. Installed a new inlet valve from TS, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal ; used 1 W11038689 (Valve) from stock
We serviced a
KITCHEN AID OVEN
Model KODE500ESS04
Near Runge, TX 78151
Michael
Job Details: 02/22/2022
I spoke with Bruce SR7732996212, he said it is repairable, these parts do fail. He did say to make sure the relay on the control isnt stuck. Ordered the broiler element and the control just in case. ; ordrng 1 W11179310 (Control) and 1 W10804429 (Broiler element)
We serviced a
KITCHEN AID OVEN
Model KODE500ESS04
Near Runge, TX 78151
Michael
Job Details: 02/11/2022
The customer said the top oven broiler element blew when making toast. It made a loud pop and it wouldnt break, looked like a welding machines and he turned it off. It smoked up the kitchen and the inside of the cavity as well as the glass, also metal shavings all on the bottom. The customer is concerned this will happen again and wants it replaced, took photos.
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS03
Near Runge, TX 78151
John L.
Job Details: 10/22/2021
Installed solenoid, vacuumed unit. Make sure valve was at full open before vacuuming lines. But unit down to -30 bars, noticed lost vacuum fairly quickly. Charged unit with refrigerant, with throughout unit to look for leak using bubble solution and UV light. Was not able to locate leak anywhere around unit. Unit discharged fairly quickly, attempted another charge, turn compressor on so unique and pressurize and sit down unit to see if leak can be located. While searching could hear a gargling bubbling sound coming from a spot on rear of unit. Placed ear on Spot and could hear the leak was within the wall of unit. The area where the gargling is occurring has a pretty decent dent which may have been the cause for the line to leak. At this time unit is unrepairable. Explain findings to customer, explained that I would not be able to repair as issue is internal.
Sue
Runge, Texas
10/25/2021
Since September 2 we have been dealing with this. 2 months!! We now have been told after all the visits and all the money that the 6 year old Kitchenaid ref is non repairable? We are senior citizens living on a fixed income who cannot afford this! If Kitchenaid cannot have this repaired they need to provide us themselves with a brand new equal refrigerator. You are certified Kitchenaid Repair and they need to settle this as soon as possible to make both of us whole. Tried since 10 this morning to get a manager with no luck. Very inept.
Overall Experience