Near San Antonio, TX 78254
Tommy B.
Job Details: 09/17/2020
RANGE WHIRLPOOL WFE550S0HZ1 Last visit found burned out wiring harness. Replaced with new harness to resolve left front burner issues. Unit tested good now with no further issues at this time.
Near San Antonio, TX 78250
Tommy B.
Job Details: 09/17/2020
RANGE WHIRLPOOL KSEG700ESS0 Parts do not match. Pics in quick pics for identification. ; saved tckt
Near San Antonio, TX 78253
Richard G.
Job Details: 09/17/2020
DRYER AMANA NED5800HW0 Replaced control and thermostat. Tested to complete. Unit is good to go.
Near San Antonio, TX 78231
Jim G.
Job Details: 09/17/2020
DRYER AMANA NED4655EW1 Replaced dryer kit.
Near San Antonio, TX 78251
Tommy B.
Job Details: 09/17/2020
WASHER WHIRLPOOL WFW6620HW0 "How to swapping out consul and control, experienced same problem as before. Ordering wiring harness to resolve issue.; ordrng 1 W11316252 (harns-wire) and 1 W11318751 (harns-wire)"
Near San Antonio, TX 78253
Justin
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Right side bracket was broken, had to replace with truck stock. Unit is good to go. ; used 1 WP8269145 (BRACKET-MTG) from stock"
Near San Antonio, TX 78251
Tommy B.
Job Details: 09/17/2020
WASHER WHIRLPOOL WFW6620HW0 "How to swapping out consul and control, experienced same problem as before. Ordering wiring harness to resolve issue.; ordrng 1 W11316252 (harns-wire) and 1 W11318751 (harns-wire)"
Near Selma, TX 78154
S. L.
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Found drain pump impeller seized causing slow to no draining. Checked found drain error code. Removed lower,panel found impeller loose on pump replaced pump ran test cycle no leaks all operations normal."
Near Boerne, TX 78006
Douglas H.
Job Details: 09/17/2020
DISHWASHER SAMSUNG DW80J7550UG Customer called in to proceed with repair. Ordering parts needed. P&L needed to collect on return visit. ; ordrng 1 DD92-00042B (UI PANEL) and 1 DD92-00043C (ELECTRONIC CONTROL )
Near San Antonio, TX 78253
Richard G.
Job Details: 09/17/2020
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Replaced icemaker and put silicone around edges of ice area. Tested to complete. Unit is good to go.
Near San Antonio, TX 78240
Tommy B.
Job Details: 09/17/2020
WASHER MAYTAG MVWB765FW3 Swapped out entire gear case assembly as the unit blew oil on the last one. Ran calibration and automatic test cycle. Unit will not spin the basket. Bad rotor causing the issue. Ordering new part. ; ordrng 1 W11260238 (rotor)
Near Schertz, TX 78154
S. L.
Job Details: 09/17/2020
WASHER MAYTAG MHW6630HC0 "F8E1 F0E5 F0E2 ran diagnostics valves pump spin and wash working correct. Went over detergent usage with customer, customer using affresh advised customer to run affresh through unit again cut back on detergent and to not pack,clothes in unit. All operations normal."
Near San Antonio, TX 78255
Tommy B.
Job Details: 09/17/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Swapped out user interface to resolve function issues. Unit testing good now with no further issues.
Near Boerne, TX 78006
Douglas H.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Unit upper lights and freezer lights not working. Found issue to be freezer light. Replaced freezer light module from truck stock to resolve the issue. Unit now functioning properly. Yes to survey and leave behind. ; used 1 W10695459 (MODULE) from stock
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 09/17/2020
REFRIGERATOR JENN-AIR JS48NXFXDE00 "Customer stated breaker shorted out again and cannot be reset. Plugged unit into another outlet and unit is functioning properly. Calling techline per notes. Spoke with Butch. Explained the situation, stated not an issue with the unit as the unit is functioning as designed with a different outlet. Stated has to be an issue with breaker or plug. SR: 7728514465Per techline no repairs recommended at this point."
Near San Antonio, TX 78261
Shawn W.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Check temperatures and they are fine in all sections.found that there is no ice and that the water dispenser is not dispensing ice. I reset the water filter which enabled the unit to start dispensing water. When conducting test 25 ice maker water fill test, the ice maker would not fill. Replaced ice maker, tested unit and now the ice maker is filling. Unit is now fully operational."
Near San Antonio, TX 78245
Justin
Job Details: 09/17/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Replaced evap harness and thermistor, added gum at bottom of drip tray. Unit is cooling as designed. ; used 1 W11033168 (HARNS-WIRE) from stock"
Near , TX 78015
Tommy B.
Job Details: 09/17/2020
COOKTOP GAS WHIRLPOOL WCG97US0HS00 Customer stated that the issue was the center burner is not igniting. Found issue to be caused by blockage in the office. Removed blockage and unit is testing good now with no further issues at this time.
Near San Antonio, TX 78254
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Technician ordered multiple parts. Parts not available on parts roster or job roster. Reordering and rescheduling; ordrng 1 W11415785 (FILL TUBE)
Near San Antonio, TX 78223
Jesus C.
Job Details: 09/17/2020
WASHER MAYTAG MVWC465HW2 Tested unit. Found washer leaning to one side. Found suspension rod slipped from basket. Reattached suspension. No further issues during testing. Tested to complete.
Near San Antonio, TX 78239
S. L.
Job Details: 09/17/2020
WASHER WHIRLPOOL WTW4816FW2 Ran unit found no errors suspension is in place and basket spinning and agitating correct. Valves and pumps working had customer do a load instructed her on proper loading technique and detergent usage all operations normal advised of survey.
Near Helotes, TX 78023
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 Called tech line spoke to Austin sr7728797464 tech line recommends using service pointer to resolve issue. Will need evaporator fan wiring harness with thermistors to resolve issue.W11092686F service pointer; rqstng P&A on 1 W11033168 (harns-wire) and 1 WPW10389152 (support)
Near Boerne, TX 78006
Douglas H.
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Unit refrigerator not cooling properly. Found EVAP frozen over. Ordering UI, thermistor and EVAP fan assembly to resolve the issue. Customer is going to attempt to contact KA for an exchange as the unit is only a couple months old. ; ordrng 1 W10316760 (THERMISTOR ) and 1 W11098695 (FAN SCROLL) and 1 W11340158 (UI PANEL)"
Near San Antonio, TX 78247
Shawn W.
Job Details: 09/17/2020
WASHER MAYTAG MVWB835DW3 "Found that the electrical cord was not fully seated. Ran diagnostics and received error code F2 E1 UI stuck button and F8 E1 Long Fill and F0 E3 Overload and F3 E2 Inlet Water Temperature Fault. Check outlet and it is fine. Ran service test mode and the. Cold and hot water came out as a trickle. However, water would fill on the fabric softener, oxi and bleach chutes. Drain pump is operating as designed.low, medium and high spin loads functioned as designed. While conducting Test #2 for the valve I found that the resistance on the cold, hot, oxi and fabric softener were all over 1k ohms. This calls for a new water valve.
Near San Antonio, TX 78215
Jesus C.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Tested unit. Good cooling in freezer. Good cooling in fresh food. No issues during testing. Unit is working properly at this time. Instructed maintenance to monitor unit for further issues. Spoke to Paul with maintenance.
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 09/17/2020
WASHER MAYTAG MVWC565FW1 Arrived at customer home asked customer if they had extended warranty customer stated they do advised customer about getting proper dispatch so no extra charges to customer. Customer will be rescheduling and getting proper dispatch. Job complete.
Near San Antonio, TX 78260
Douglas H.
Job Details: 09/17/2020
REFRIGERATOR KITCHEN AID KRSC503ESS00 Last trip found failing compressor. Replaced compressor to resolve issue. Unit testing good now. No further issues at this point. SS parts still under limited part warranty per Sb web. Collected labor costs.
Near San Antonio, TX 78248
Jim G.
Job Details: 09/17/2020
WASHER MAYTAG MVWC565FW "Upon arrival verified that the washer was not here. I suspect that all is needed is a gearcase given he problem description, but without physically evaluation he unit I cannot be sure. Left message for backend manager with staff on duty to reach back out to us to reschedule or cancel appointment. ; saved tckt"
Near San Antonio, TX 78249
Tommy B.
Job Details: 09/17/2020
FREEZER MAYTAG MZF34X18FW02 Previous visit diagnosed a faulty wiring harness. Swapped out with new parts to resolve issue. Unit tested good at this time. Collected parts and labor. Customer defrosted refrigerator so I knocked labor down to minimum labor with parts cost.
Near San Antonio, TX 78232
Jim G.
Job Details: 09/17/2020
REFRIGERATOR SAMSUNG RF28HDEDBS I contacted Samsung technical support and spoke to Armando reference # 7003947402 who informed me that error code 25 C refers to the defrost sensor. Agent further recommended replacement of temp sensor (defrost). ; ordrng 1 DA32-10104N (temp sensor (DEFROST)) and 1 DA97-12608A (EVAPORATOR COVER. )
Near San Antonio, TX 78227
Justin
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replaced control, evap harness and evap fan motor. Unit is cooling as designed."
Near Fair Oaks Ranch, TX 78015
Tommy B.
Job Details: 09/17/2020
DISHWASHER KITCHENAID KDTM604KPS0 Customer stated that the issue is the unit will not drain. Diagnostics revealed F1E1 and F9E1 errors. Ordering control and drain motor to resolve issues.; ordrng 1 W11410062 (CONTROL) and 1 W11412291 (DRAIN MOTOR)
Near San Antonio, TX 78258
Ezequiel V.
Job Details: 09/17/2020
MW-HOOD COMBO JENN-AIR JMV9196CB0 Replaced control board tested microwave no issues. Unit is working as designed after replacement of board. Job complete.
Near Selma, TX 78154
S. L.
Job Details: 09/17/2020
MW-HOOD COMBO WHIRLPOOL WMH31017HB3 "Installed new interlocks tested light flickers when door is open but works correctly when door closed, call tech line spoke to Kathy sr number 7728799136 checked switches they were reading good could not find short in wire was advised to order lower interlock again to correct issue rescheduling Wednesday.; ordrng 1 W11252187 (LOWER INTERLOCK )"
Near San Antonio, TX 78258
Ezequiel V.
Job Details: 09/17/2020
MW-HOOD COMBO JENN-AIR JMV9196CB0 Replaced control board tested microwave no issues. Unit is working as designed after replacement of board. Job complete.
Near San Antonio, TX 78211
Jesus C.
Job Details: 09/17/2020
DRYER WHIRLPOOL WED4815EW1 Complaint is dryer will shutoff after 10 minutes. Tested unit. Dryer shutoff. Good power supply. Can hear clicking from start relay. Will replace start relay and timer. ; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185982 (timer)
Near Converse, TX 78109
S. L.
Job Details: 09/17/2020
WASHER WHIRLPOOL MHW5100DW0 Removed rear panel replaced air trap with new one and rain pump. Ran unit no errors no leaks reassembled ran 2nd test all operations normal.
Near San Antonio, TX 78221
Jesus C.
Job Details: 09/17/2020
ICEMAKER (STANDA SCOTSMAN n/a Unit will need a deep clean. Will order ice maker cleaner for return visit. Will collect payment for service on next visit. ; ordrng 1 19-0664-01.
Near San Antonio, TX 78239
S. L.
Job Details: 09/17/2020
ICEMAKER (STANDA JENN-AIR JIM158XYRS0 Found compressor and condenser fan on evaporator not getting cold. Checked SS by opening capillary tube no pressure spoke to SG needs new evaporator and drier
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Called techline , techline stated unit is non repairable customer will call extended warranty. Job complete.SR7728389986"
Near San Antonio, TX 78229
Douglas H.
Job Details: 09/17/2020
WASHER MAYTAG MVWC415EW1 "Customer stated unit not functioning properly. Checked for errors. No errors present. Ran auto testing cycle, ran completely through the test cycle. Ran a normal cycle for fill/drain/spin function. Unit IS FUNCTIONING AS DESIGNED. Customer signed off"
Near San Antonio, TX 78254
Richard G.
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint is that the unit is not draining completely. Verified issue. Replaced drain pump. Tested to complete. Unit is good to go.
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 09/17/2020
REFRIGERATOR SAMSUNG n/a Called customer prior to arrival customer stated they no longer need service. Job complete.
Near San Antonio, TX 78254
Richard G.
Job Details: 09/17/2020
RANGE WHIRLPOOL WFC150M0EB4 Replaced burners with replacement kit. Tested to complete. Unit is good to go.
Near San Antonio, TX 78210
Jesus C.
Job Details: 09/17/2020
DISHWASHER AMANA ADB1400AGW1 "Tested unit. Sump not running. Will need new sump and control. ; ordrng 1 W10888591 (pump and motor) and 1 W10906422 (elect,control board)"
Near San Antonio, TX 78251
Richard G.
Job Details: 09/17/2020
THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 Customer complaint is that the unit is leaking. Tenant states she doesn’t believe the washer is leaking because the water was only there after the rain we received recently and there was water leaking in the bathroom at the same time. States it hasn’t leaked since then. Ran unit through tests and found no evidence of leaking from the unit. Tested to complete. Unit is good to go.
Near San Antonio, TX 78258
Jim G.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL GC5SHAXVS02 Verified icemaker and drive shaft is stripped. ; ordrng 1 WP2188917 (shaft) and 1 WPW10272869 (icemaker)
Near San Antonio, TX 78251
Richard G.
Job Details: 09/17/2020
WASHER WHIRLPOOL WFW3090JW0 Replaced timer and ui. Tested to complete. Unit is good to go.
Near San Antonio, TX 78249
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Previous visit diagnosed a faulty module. This visit swapped out with new light to resolve issue. Unit tested good now with no further issues at this time
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Checked refrigerator found temperature display not showing digits attempted to reprogram refrigerator but no luck,unable to enter diagnostics. ordering control board to resolve issue; ordrng 1 W10503278 (control board)"
Near San Antonio, TX 78260
Jim G.
Job Details: 09/17/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 I contacted techline as a precaution and spoke to Scott SR# 7728800769. Upon arrival unit was unplugged. After supplying power and testing determined no error codes. Activated baking on both upper and lower ovens. Unit hit target temps and turned off upon inputting command. Techline advises all seems note al but also created a file and transferred me to safety. I was never able to reach safety as no one would ever pick up. I will however leave the unit unplugged and replace console. ; ordrng 1 W11297709 (console)
Near Spring Branch, TX 78070
Jim G.
Job Details: 09/17/2020
DISHWASHER KITCHEN AID KDTE104ESS3 Secured unit at sides rather than at top as only the countertop is above unit which is why it was not attached to begin with. Also notice water supply line might need to be replaced.
Near San Antonio, TX 78249
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM Customer stated that the unit is cooling but not down to desired temperature. Found ice accumulated in the top right corner only on the evaporator indicating a restriction. Requesting a sealed system tech and ordering parts to resolve issue.; ordrng 1 WPW10143759 (dryer)
Near San Antonio, TX 78250
Richard G.
Job Details: 09/17/2020
RANGE WHIRLPOOL WGE745C0FS01 Customer complaint is that the two front burners and right rear burner do not stay on long enough when on low setting. Verified issue. Ordering infinite switches.; ordrng 1 W11129442 (switch-inf) and 1 WP7403P238-60 (switch-inf) and 1 WPW10312185 (switch-inf)
Near San Antonio, TX 78261
Jim G.
Job Details: 09/17/2020
WASHER WHIRLPOOL WTW5000DW3 Replaced control. Issue resolved
Near San Antonio, TX 78260
Jim G.
Job Details: 09/17/2020
WASHER WHIRLPOOL WFW92HEFC0 Performs full diagnostic and leveled unit. Collected service fee. Issues resolved.
Near Converse, TX 78109
S. L.
Job Details: 09/17/2020
WASHER AMANA NTW4516FW3 Found cold side of inlet broken. Needs new valve rescheduling for Wednesday customer prefers am appointment advised no guarantee.; ordrng 1 W11210459 (VALVE)
Near San Antonio, TX 78261
Shawn W.
Job Details: 09/17/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 The door originally ordered was the wrong door. I called NR to seek guidance and was directed toward Marcone. I called Marcone and was directed to order LW10564036. Part ordered.; ordrng 1 LW10564036 (dor-fip ss)
Near Boerne, TX 78006
Douglas H.
Job Details: 09/17/2020
RANGE KITCHENAID KSGG700EBS1 Console installed previously was damaged. Installed new console and bezels to resolve the issue. Unit now good. Customer approved of repair.
Near San Antonio, TX 78254
Richard G.
Job Details: 09/17/2020
RANGE WHIRLPOOL MET8775XS01 Whirlpool has wrong part listed for this burner infinite switch. Will need correct part ordered.; ordrng 1 WPW10441696 (switch-inf)
Near Bandera, TX 78003
Justin
Job Details: 09/17/2020
WASHER ROPER RTW4516FW "Found drain port not draining properly, customer will clear out line and test again. Unit working as designed"
Near San Antonio, TX 78260
Jim G.
Job Details: 09/17/2020
DRYER WHIRLPOOL GEW9250PW1 Verified issue at the heating element. Will also replace cut offs as a precaution. ; ordrng 1 279973 (cutoff-tml) and 1 WP3387747 (element)
Near Mico, TX 78056
Justin
Job Details: 09/17/2020
REFRIGERATOR LG LFC24770ST/02 "Fridge and freezer section is cooling, just not cooling at correct temps. Compressor is running, hear all fans running. Unit needs sealed system tech. Customer was unhappy I couldn’t fix unit today and kick me out of his house. Was not able to collect service call."
Near San Antonio, TX 78245
Justin
Job Details: 09/17/2020
DRYER MAYTAG MEDC465HW0 Parts never came in to finish job. Please re order parts. ; ordrng 1 W10828905 (bulkhead) and 1 WP694089 (wheel) and 1 WP8577230 (housing) and 4 WP90767 (screw)s
Near La Vernia, TX 78121
S. L.
Job Details: 09/17/2020
REFRIGERATOR KENMORE 10652534101 Removed filter housing replaced checked for leak no leaks flushed out water changed filter all operations normal.
Near San Antonio, TX 78261
Jim G.
Job Details: 09/17/2020
RANGE KITCHENAID KDRS483VSS03 Customer indicated that the error seems to have gone away. Customer declined repair at this time.
Near San Antonio, TX 78237
Jesus C.
Job Details: 09/17/2020
RANGE WHIRLPOOL WFG320M0BW2 Tested unit. Found harness to control was damaged. Fixed wiring. Unit powers on. No further issues. Tested to complete.
Near San Antonio, TX 78254
Richard G.
Job Details: 09/17/2020
WASHER MAYTAG MHW6630HC2 "Customer complaint is that the unit is leaving water in the tub and isn’t taking the water out of the clothes. Verified issue. Will need to replace valves, drain pump and control.; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11322883 (cntrl-elec) and 1 W11458345 (PUMP)"
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked dishwasher was receiving good power from wall found door not sealing properly at ui ordering ui and control to resolve issue.; ordrng 1 W11028325 (housing-ui)
Near San Antonio, TX 78253
Justin
Job Details: 09/17/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Need to order and replace console. ; ordrng 1 W11297728 (console)
Near San Antonio, TX 78233
Shawn W.
Job Details: 09/17/2020
DRYER WHIRLPOOL WED6620HC1 Unit is turning on but the drum is not moving. Ran diagnostics and received no error code. Found that the pulley motor got sheared off so the belt had nothing to hold on to. This part cannot be placed because it damaged the threads on the motor. The whole motor will need to be replaced. Parts ordered.; ordrng 1 W11086656 (motor-drve) and 1 WPW10121316 (clamp)
Near Boerne, TX 78006
Douglas H.
Job Details: 09/17/2020
ICEMAKER (STANDA KITCHEN AID KUIX505ESS1 Customer stated unit still leaking. Inspected unit to find fill tube cracked at the base of the valve. Giving part at wholesale cost and not charging labor. Rescheduled for part availability ; ordrng 1 WPW10678300 (WATER TUBE)
Near San Antonio, TX 78254
Justin
Job Details: 09/17/2020
RANGE WHIRLPOOL WFG550S0HZ1 Need to order and replace right rear burner. Flame goes out when on low settings. ; ordrng 1 WPW10247744 (valve-brnr) and 1 WPW10515453 (burnr-head)
Near San Antonio, TX 78210
Jesus C.
Job Details: 09/17/2020
MICROWAVE OVEN JENN-AIR JMW3430IM02 Installed new UI. Tested unit. No error codes. Good bake. Good broil. No further issues during testing. Job complete.
Near San Antonio, TX 78250
Tommy B.
Job Details: 09/17/2020
WASHER WHIRLPOOL WTW5000DW3 Customer stated that the issue is the unit is leaking. Found issue to caused by a backed up drain pipe at the home side. Unit is testing good with no issues at this time
Near San Antonio, TX 78254
Justin
Job Details: 09/17/2020
WASHER MAYTAG MVWB835DW4 Need to order tub and gear case for unit. Tub is PSP item. ; ordrng 1 W10811956 (drum assy) and 1 W11219115 (TUB )
Near Converse, TX 78109
S. L.
Job Details: 09/17/2020
WASHER WHIRLPOOL WTW8040DW4 Called CXC spoke to Brooke for entitlement SR 7728793176 she advised DOP as 10/22/2019 found bad inlet valve needs valve call when part comes in.; ordrng 1 W11220230 (VALVE)
Near Boerne, TX 78006
Douglas H.
Job Details: 09/17/2020
REFRIGERATOR FRGIDAIRE LPHS2687KF0 Error code given is a communication error. Plugged unit in to see unit attempting to start but would instantly cycle off as if loosing power. Could hear the control click during the attempt. Found control and UI to be the cause. 801.91 for all costs. Customer declined repair due to cost. Collected priority Sc.
Near San Antonio, TX 78260
Jim G.
Job Details: 09/17/2020
MW-HOOD COMBO WHIRLPOOL WMH53521HZ3 "I contacted techline and spoke to Robert SR# 7728813261. Unit shut off during use again. So far the magnetron, capacitor, transformer, diode and 2 fuses have been replaced all to no avail. I contacted techline and also explained that the is frame damage to the unit. Customer does not want to repair unit and instead wants a replacement. ; used 1 W10138793 (FUSE-THRML) from stock"
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 09/17/2020
DRYER WHIRLPOOL WED92HEFW Replaced all roller shafts after replacement no grinding noise coming from rollers found rattling noise coming from motor and blower wheel attempted to tightened down blower wheel but no luck ordering motor and wheel.; rqstng P&A on 1 697770 (seal) and 1 W10211915 (blower wheel) and 1 W10806758 (motor-drve)
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 09/17/2020
REFRIGERATOR MAYTAG MSS25C4MGZ01 Checked refrigerator found ice maker not going into harvest ordering ice maker to resolve issue. ; ordrng 1 W11130444 (icemaker)
Near San Antonio, TX 78250
Richard G.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Replaced evap motor. Tested to complete. Unit is good to go.
Near San Antonio, TX 78228
Jesus C.
Job Details: 09/17/2020
REFRIGERATOR MAYTAG MFI2269FRZ04 Tested unit. Ice maker working intermittently. Fan motor running intermittently. Will need to replace motor and ice maker. ; ordrng 1 WPW10162697 (motor)
Near San Antonio, TX 78250
Tommy B.
Job Details: 09/17/2020
DRYER ROPER RED4516FW0 Customer stated the issue was that the unit is not drying clothes. Found issue to be caused by buildup in the lint duct assembly as well as the dryer hose. Cleared all areas of lint and unit is testing good now. No further issues at this time.
Near San Antonio, TX 78252
Jesus C.
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Moisture buildup on fascia heater. Called tech line. Suggest replacing access door to ice bucket and ice box assembly. Sr 778219023.; ordrng 1 W10847563 (box-ice) and 1 W11126056 (adapter) and 1 W11399564
Near Spring Branch, TX 78070
Jim G.
Job Details: 09/17/2020
RANGE AMANA AGR5330BAB3 Replaced lp kit. Issue resolved.
Near Helotes, TX 78023
Richard G.
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced ui. Tested to complete. Unit is good to go.
Near San Antonio, TX 78242
Jesus C.
Job Details: 09/17/2020
WASHER WHIRLPOOL WTW4855HW1 Tested unit. Unit making noise during spin test. Noise coming from washplate. Will replace washplate and suspension. ; ordrng 1 W11217817 (suspension) and 1 W11397111
Near San Antonio, TX 78250
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR SAMSUNG RF265BEAESG Customer stated that the issue is the unit does not make ice. Sound it should be caused by ice accumulation in the icemaker compartment. Ordering the ice service kit to resolve this issue; rqstng P&A on 1 DA82-02696A (ICE KIT)
Near San Antonio, TX 78253
Justin
Job Details: 09/17/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "Need to order control, will come back with panel. ; ordrng 1 W11261165 (cntrl-elec)"
Near San Antonio, TX 78218
S. L.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRT108FZDB05 Checked compressor checked frost pattern defrosted evaporator replaced harness all operations normal.
Near San Antonio, TX 78251
Richard G.
Job Details: 09/17/2020
REFRIGERATOR MAYTAG MSS25C4MGK00 Customer complaint is that the icemaker is broken. Found ice tray to be broken and hanging loose from the unit. Need icemaker.; ordrng 1 W10873791 (icemaker)
Near San Antonio, TX 78245
Richard G.
Job Details: 09/17/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Changed out icemaker assembly with control board. Tested to complete. Unit is good to go.
Near Medina, TX 78055
Richard G.
Job Details: 09/17/2020
ICEMAKER (STANDA KITCHEN AID KUID508HWH00 "Tested out unit. Unit is cooling, but the tubing is freezing up and also freezing on the thermistor. Ordering pump harness with thermistor.; ordrng 1 W11126268 (harns-pump)"
Near San Antonio, TX 78232
Shawn W.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Replaced valve and housing. Unit is dispensing at a better water flow and the water is cleared. Processed out the air. Unit is fully operational. Balance paid in full.
Near San Antonio, TX 78261
Jim G.
Job Details: 09/17/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 No device info. Will reschedule to get info from customer. ; schdld next appmnt for 9/15 TUE !
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS315SDHB01 "Checked refrigerator found ice maker with burn scuffs, found 2 half dollar size holes above ice maker spoke to techline unit is non repairable. SR7728812325"
Near Kerrville, TX 78028
Douglas H.
Job Details: 09/17/2020
DISHWASHER KITCHEN AID KUDE70FXPA5 "Unit shuts off randomly. Finding unit shuts off in diagnostics after a couple seconds of filling. Had f6e2 fill valve electrical error. Calling techline due to reoccurring issues. Spoke with Leon, explained the situation, had me get a resistance check of drying fan. Resistance check shows bad fan. Sr 7728142376Giving part at wholesale cost due to numerous trips out. Quoted 46.05 for part costs. Customer wants to proceed with repair. Ordering fan assembly. ; ordrng 1 WPW10469574 (VENT ASSEMBLY )"
Near San Antonio, TX 78245
Richard G.
Job Details: 09/17/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Replaced control and console. Tested to complete. Unit is good to go.
Near Cibolo, TX 78108
S. L.
Job Details: 09/17/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS00 Removed unit replaced UI connected app and wifi preheated and tested unit time updated unit operating issue resolved all functions normal. Returning ACU.