Near San Antonio, TX 78261
Jim G.
Job Details: 10/01/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Hidden element is not ready. Please contact customer when parts is available for install as the most essential part needed is the element. ; saved tckt
Near Floresville, TX 78114
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found auger yoke stripped on motor needs yoke spacer motor gasket and housing call when parts come in.; ordrng 1 W11378860 (WASHER) and 1 WP63052 (YOKE) and 1 WP67006341 (gasket) and 1 WPW10309864 (divider)
Near San Antonio, TX 78253
Richard G.
Job Details: 10/01/2020
MICROWAVE OVEN WHIRLPOOL WMH32519HZ2 "Replaced. Intros. Unit is still having same issue. Reordering main control and ordering lamp holder.; ordrng 1 W10210871 (holder,lamp) and 1 W11342846 (CONTROL)"
Near San Antonio, TX 78223
Steven G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Checked refrigerator found unit low on freon added dye drier and vacuumed and charged unit will be back to look for leak ; used 1 W10890126 (LOCK RING ), 1 W10890131 (LOCK RING ), 1 W10890131 (LOCK RING ), and 1 WPW10143759 (DRIER-HV) from stock"
Near San Antonio, TX 78238
Justin
Job Details: 10/01/2020
MICROWAVE OVEN WHIRLPOOL WMH32519HZ-5 "Wiring off of magnetron looked to be wrong, calling techline to assist. Wires were reversed causing issue. Replaced bad magnetron and transformer."
Near San Antonio, TX 78244
Steven G.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "Checked dishwasher found unit filling with water but not washing, replaced bad sump and motor ran unit everything checks ok."
Near San Antonio, TX 78256
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Customer stated that the issue is the unit is routinely defrosting for multiple days causing all food in freezer to thaw completely. Ordering a thermistor kit and a PCB to resolve issues ; ordrng 1 12002355 (thermistor kit) and 1 WPW10503278 (refer elect cont brd)
Near San Antonio, TX 78222
Steven G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Checked refrigerator found unit has a leak at lock ring on condenser tube by compressor replaced lock ring and drier vacuumed and charged unit everything is working normal now
Near San Antonio, TX 78251
Justin
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Door is freezing inside fill tub, causing unit to spray towards back of ice maker. Door is psp item.; ordrng 1 LW11026425 (dor-fip)"
Near San Antonio, TX 78259
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced all parts. Issue appears resolved.
Near San Antonio, TX 78249
Tommy B.
Job Details: 10/01/2020
MICROWAVE OVEN AMANA AMV2307PFS3 "Customer stated that the issue was that the light does not work. Tested all functions for the microwave and it clears everything except light. Ordering a new office to resolve issue and a light bulb for testing purposes; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp)"
Near San Antonio, TX 78237
Jesus C.
Job Details: 10/01/2020
DRYER MAYTAG MEDC465HW0 Tested unit. Found bad fuse. Replaced fuse. Tested to complete.
Near Boerne, TX 78006
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS331SDHB02 Last trip found faulty ice maker. Replaced ice maker to resolve that issue. Customer also stated noise issue came back. Leveled unit and checked unit over couldn’t locate anything making that noise. Couldn’t replicate the issue
Near Helotes, TX 78023
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Unit not cooling as PO showing on display. PO error is power outage. Found issue due to be caused by power supply shorting out main control. Replaced both to resolve the issue. This isn’t the same issue but caused a no cool issue. Attempted to Collect Sc & labor, customer didn’t answer. Sent message to AE regarding. Parts under 1 yr warranty."
Near San Antonio, TX 78224
Jesus C.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new side plate and pan front. No issues during testing. Tested to complete
Near Converse, TX 78109
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found ice build up under ice bucket causing auger to not line up removed small amount of ice that built up tested Working now tested ice door tested seals these were good called techline spoke to JK sr number 7728855083 was advised unit operating as designed. Educated customer on dumping bin out every couple weeks and use ice. 2:times dailymto prevent ice build up again.
Near Poth, TX 78147
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Tested unit found temps water all good but maker not cycling E2 error code found harness damaged ice maker. Installed new ice maker tested all operations normal.
Near Floresville, TX 78114
S. L.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Duplicate ticket
Near San Antonio, TX 78249
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR JENN-AIR JFFCC72EFS03 Customer did not wish to have unit inspected.
Near Boerne, TX 78015
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer stated unit will shut off as if powering down but user interface still lit up, and never shows PO or PF error. Based on info given issue lies in a control. Unit running as designed upon arrival. No error codes. Disconnected deli interface per previous conversation with techline, to see if it’s that board that is causing the issue. Customer will call in to inform if unit stayed on. If that is the issue then only need the deli interface and wouldn’t need authorization. Advised AE of the situation, she is putting a note in the file as such. Some parts on b/o. ; rqstng P&A on 1 W10758049 (DELI INTERFACE) and 1 W10830278 (POWER SUPPLY) and 1 W10843055 (ELECTRONIC CONTROL ) and 1 W11387386 (UI CONTROL)"
Near Floresville, TX 78114
Steven G.
Job Details: 10/01/2020
REFRIGERATOR MAYTAG MRT118FFFE04 Checked refrigerator found compressor would than stop loosing 120 volts replaced control vacuumed and charged unit everything is working normal now
Near San Antonio, TX 78240
Tommy B.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDF130PAHB1 "Stated that the unit is not drying the dishes. Found F7E1 error in diagnostics. Checked the heater in diagnostic cycle and found it to be functional. Educated customer on proper usage techniques, specifically running hot water before powering on the. No further issues at this time."
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
DRYER WHIRLPOOL WED9620HC0 "Panel ui is damaged, gray screen. Tried factory reset no help. Need control and panel ui. ; ordrng 1 W11408171 (PANEL UI) and 1 W11419219 (CONTROL )"
Near San Antonio, TX 78221
Jesus C.
Job Details: 10/01/2020
WASHER MAYTAG MVWC565FW2 Installed new harness. No further issues. Tested to complete.
Near San Antonio, TX 78247
Shawn W.
Job Details: 10/01/2020
DRYER MAYTAG MEDX655DW1 I found that at the outlet as well as the terminal block that we have 120 VAC at L1 wrt to L2. This should be 240 VAC. L1 wrt to neutral is 0 VAC and should be 120 VAC. L2 wrt to neutral is 120 VAC. We reset the circuit breaker and retested. Same readings. I explained to our customer that they will need to have a licensed electrician fix the outlet and then the unit should work fine. Unit fully operational.
Near La Vernia, TX 78121
S. L.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Found FC not defrosting checked thermistor found bad thermistor. Ordered fan motor with harness rescheduling Friday; ordrng 1 W11249952 (FAN MOTOR)
Near San Antonio, TX 78232
Shawn W.
Job Details: 10/01/2020
RANGE KITCHENAID KSDB900ESS3 Our customer is experiencing a problem with the left front burner. The burner flame would turn off when in the simmer and would reignite when turned back to high before off. I adjusted the valve to fix this problem. Also the installer had the wrong knob on this burner. Our customer is now aware that the the left front burner is a special burner that offers high low and simmer. Unit is fully operational.
Near Floresville, TX 78114
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Removed rear replaced inlet valve tested all operations normal no leaks.
Near San Antonio, TX 78221
Jesus C.
Job Details: 10/01/2020
ICEMAKER (STANDA SCOTSMAN n/a Performed deep clean of unit. Ran ice machine cleaner. Removed water scale buildup. Unit is working properly. Collected payment for service. Job complete.
Near Boerne, TX 78006
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Unit leaks out of door and ice clumps up. Found ice door the cause. Quoted 187.92 for P&L attempted to collect Sc. Bank declined for duplicate charge. Will collect with P&L on return visit. Customer wanted to proceed with repair. Ordering separator to resolve the issue. ; ordrng 1 W11122874 (SEPARATOR)
Near San Antonio, TX 78258
Steven G.
Job Details: 10/01/2020
ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 Needs water valve and cleaned ; ordrng 1 W10217918 (WATER VALVE )
Near San Antonio, TX 78232
Jim G.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW7500GC2 Replaced all parts. Issues replaced.
Near San Antonio, TX 78261
Shawn W.
Job Details: 10/01/2020
VENTHOODS UNKNOWN UXT5536AAS3 The home has some serious electrical problems. This problem started about 3 months ago. I was able to get the vent hood to operate through an extension cord. Both lights and fan at all three speeds. I put a separate electric device into the outlet used for the vent hood and it would not work. With an outlet tester it shows proper polarity and grounding but I could never get a reading of 120 VAC. I called Tech Line to validate my concerns . I spoke with Dustin. SR# 7728860763. Unit is fully operational.
Near Schertz, TX 78154
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Found ice maker not twisting causing cubes to stick building up with ice .
Near Schertz, TX 78154
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Found ice maker not twisting causing cubes to stick building up with ice .
Near Floresville, TX 78114
S. L.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Duplicate ticket
Near San Antonio, TX 78250
Richard G.
Job Details: 10/01/2020
RANGE WHIRLPOOL WEC310S0FB3 Customer complaint is that the unit gets power but is not functioning. Verified bad control. Ordering control.; ordrng 1 W10894095 (cntrl-elec)
Near San Antonio, TX 78230
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Please reschedule. Customer was not available but I was technically not here within the window. Ustomer phone would not accept calls. ; saved tckt
Near San Antonio, TX 78258
Jim G.
Job Details: 10/01/2020
DISHWASHER KITCHENAID KUDS30IXBL1 Determined control to be faulty. ; ordrng 1 WPW10380685 (cntrl-elec)
Near San Antonio, TX 78253
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Called tech line spoke to LeonSR7728863960
Near San Antonio, TX 78227
Jesus C.
Job Details: 10/01/2020
WASHER AMANA NTW4516FW3 Installed new control. Ran calibration. Ran normal wash cycle. Unit is working properly. Customer called back. Unit ran 1 load then Stopped working. Called tech line again. Issue might be caused by rotor switches. Unplugged switches. Unit is running a wash cycle. Will need to replace switches. Sr 7728871346. ; ordrng 1 W10859568 (switch-cyc) and 1 WPW10414398 (switch-cyc)
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced gasket. Issue resolved.
Near San Antonio, TX 78244
Steven G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Checked refrigerator found unit low on freon found oil on lock ring on condenser line replaced lock ring and added dye drier, vacuumed and charged unit everything is working normal now ; used 1 W10896689 (LOCK RING ) from stock"
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KRFF507ESS01 Verified issue is a frosting issue at the refrigerator evaporator. Also freezer led module is out. ; ordrng 1 W10695459 (module) and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 10/01/2020
DRYER MAYTAG MED5630HW0 Replaced blower wheel and installed seal unit is working as designed no issues. Job complete.
Near Schertz, TX 78154
S. L.
Job Details: 10/01/2020
WASHER WHIRLPOOL WFW6620HC0 Found tear in door boot ordered new one call when part comes in.; ordrng 1 W11314648 (BELLOW)
Near San Antonio, TX 78223
Jesus C.
Job Details: 10/01/2020
RANGE KITCHENAID KFEG500ESS3 Front glass is damaged. Ordering new glass. ; ordrng 1 W10906445 (glass-door)
Near San Antonio, TX 78227
Jesus C.
Job Details: 10/01/2020
WASHER MAYTAG MVWC465HW2 Installed new screw. No further issues. Tested to complete.
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Explained UI pantry and module are out. Customer declined repair. Collected service fee.
Near , TX 78015
Tommy B.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG515S0JS0 Customer stated that the issue is the unit is heating much higher than the desired temperature. Used thermal coupling to get a temperature reading with oven set to 350°. Unit passed 350 well before preheat indicator sounded. Ordering a regulator to resolve the issue.; ordrng 1 WPW10602001 (valve-gas)
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Found that the temperatures in the fresh section are good but found that the freezer has a temp of -10 F. I checked the water pressure and it is more then adequate to make ice. If anything, it might be to much water pressure. I found that the unit does have ice in the bin. Found that the door ice maker tray thermistor was reading 29 C. When running g test 97, I found that the ice maker valve turned on but no water was heard entering the ice maker. During test 120 the ice maker harvested and pushed out ice. The ice maker gave code PA for pass. Was getting 63.3 ohms resistance on the fill tube heater (this is 2.3 ohms out of specifications and will need to be replaced and the fill tube is iced up. When testing the control for 12 VDC 8 was getting 3.3 VDC. The thermistor on the ice maker was out of specifications so I replaced the ice maker. Unit will need a new Orion board. Parts ordered.; ordrng 1 W11336586 (ORION CONTROL) and 1 W11366500 (TUBE WATER
Near San Antonio, TX 78251
Richard G.
Job Details: 10/01/2020
WASHER WHIRLPOOL CHW9160GW0 Replaced both controls. Tested to complete. Unit is good to go.
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced middle support rails. Issue resolved.
Near , TX 78015
Tommy B.
Job Details: 10/01/2020
COOKTOP GAS WHIRLPOOL WCG97US0HS00 "After a swapping valve and tubing, ignition issues still persist. Called tech line spoke to Bruce. Test on switch indicates faulty wiring harness. Ordering parts to resolve issue.; ordrng 1 W10868533 (harns-wire)"
Near San Antonio, TX 78223
Jesus C.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW4816FW Tested washer. Good drain and spin cycle. No issues during testing. Tested to complete.
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Spoke to with the maintenance manager and he informed me that another Technician has already fixed this and it is working fine now.
Near , TX 78015
Tommy B.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer stated the issue was the spray arm was not working. Found the spray arm to be stuck in the heater causing it to be broken. Ordering new spray arm to resolve issue.; ordrng 1 WPW10491331 (spray arm)
Near San Antonio, TX 78227
Richard G.
Job Details: 10/01/2020
WASHER MAYTAG MVWC565FW2 Replaced suspension. Tested to complete. Unit is good to go.
Near Kirby, TX 78219
Steven G.
Job Details: 10/01/2020
DISHWASHER KITCHEN AID KDPM604KPS0 "Checked dishwasher found customer not closing door fast enough and unit never starts went over use, customer is elderly and she understands now, dishwasher is working properly"
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
OVEN ELECTRIC (S WHIRLPOOL WEE510S0FS1 "W10894098 control, customer says unit does not always work for bake or broil. Unit will not engage, was able to see fault. Quoted for 627.36 if repair is requested. Please bill to office. ; saved tckt"
Near Castroville, TX 78009
Justin
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced control board, unit kicked on compressor. Unit running as designed. Part covered by whirlpool."
Near San Antonio, TX 78259
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KSSC48QMS01 "Found the temperatures at 0 F in freezer and 70 F in fresh food section. Found that the entire evaporator was frozen over but the evaporator fan is running and seems to be running constantly. I found that the airflow tube/ diverter to the middle section of the refrigerator is locked with ice. I defrosted both the evaporator and the tube/diverter. Found that the Bi-metal had a reading of 36 ohms resistance above 50 F it should be reading infinite resistance. The bi-metal will need to be changed. When testing the defrost heater the stab,e resistance was at 18.5 ohms which is approximately lose to the specification of 19 to 27 ohms. An unstable check produced up to 657 k ohms which indicates lose to infinite short. This will need to be replaced. I did a resistance check on the evaporator fan and it is fine at 1.45 k ohms. Unfortunately the harness wire with Defrost Bimetal is discontinued. The bimetal itself is available as well as the heater. I exp
Near San Antonio, TX 78252
Justin
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Filter was placed in unit wrong, removed and installed correctly."
Near San Antonio, TX 78207
Ezequiel V.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE510S0HS1 "Checked range found right front element not powering on, replaced infinite switch with no change. Ordering element to resolve issue. Unit is currently under warranty with proof of purchase.; ordrng 1 8273992 (elmnt-surf)"
Near San Antonio, TX 78229
Richard G.
Job Details: 10/01/2020
THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 Replaced belt. Tested to complete. Unit is good to go.
Near Boerne, TX 78015
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated the issue is the unit is loud when dispensing ice but also no water is dispensed. Found issue to be a faulty water inlet valve. Ordering parts to resolve issue.; ordrng 1 WPW10341329 (water valve assy)
Near Boerne, TX 78006
Douglas H.
Job Details: 10/01/2020
ICEMAKER (STANDA KITCHEN AID KUIX505ESS1 Last trip found broken water line causing the leaking. Replaced water line to resolve the issue. Tested found no more leaks. Collected part cost at wholesale cost due to repeated trips for same issue. Customer signed off on repair.
Near Spring Branch, TX 78070
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KSC24C8EYB02 Unit not cooling adequately. Checked temps. Temps are within range of fluctuation. Finding issue to be user interface not regulating temps properly. Quoted 288.55 for part customer wants to proceed with repair. Ordering user interface to resolve. Customer to not be charged for labor only part cost due to repeated issue. ; ordrng 1 W11323058 (UI)
Near San Antonio, TX 78209
Steven G.
Job Details: 10/01/2020
ICEMAKER (STANDA KITCHENAID KUIX505ESS1 "Checked ice maker found water leaking from water valve, replaced valve checked operation unit is working normal now ; used 1 W10897719 (VALVE) from stock"
Near San Antonio, TX 78229
Richard G.
Job Details: 10/01/2020
OVEN ELECTRIC (S KITCHENAID KOSE507ESS04 Replaced inner glass and outer door. Unit is good to go.
Near Boerne, TX 78015
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Multiple lights failing in the unit. The freezer light is going out and so is the left rear light in the refrigerator liner. Ordering parts to resolve issue; ordrng 2 W10695459 (module)s
Near San Antonio, TX 78240
Richard G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL n/a Spoke with office management. Appointment was supposed to be canceled.
Near San Antonio, TX 78249
Richard G.
Job Details: 10/01/2020
DRYER WHIRLPOOL WGD5000DW3 Customer complaint is that the unit runs continuously and will not shut off. Verified issue. Replaced timer. Tested to complete. Unit is good to go.; used 1 WPW10185992 (TIMER) from stock
Near Helotes, TX 78023
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM Customer stated that the issue is the unit is not cooling. Upon arrival the unit was unplugged. Cannot diagnose non-cooling issue without adequate cooling time. Advised customer to plug in the unit two days prior to our next appointment. Door gaskets are not sealing properly. Ordering gaskets to resolve issue. Suspect possible sealed system issue. Unable to confirm with our unit having been plugged in.; rqstng P&A on 1 W10571967 (frz door gasket (gr)) and 2 W10830162 (gasket-fip)s
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
THIN-TWIN 24' LE WHIRLPOOL WETLV27HW0 "F7E6 stored in unit again, calling techline. Unit will Agitate on low, but no heavy or high spin. Robert is assisting, 7728868805 marked as non repairable. Bill to office."
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
DRYER MAYTAG MEDC465HW0 Heating as designed.
Near Schertz, TX 78108
S. L.
Job Details: 10/01/2020
WASHER MAYTAG MVW7232HW0 Found unit not making cycle signal. Tested unit in diagnostics no errors all components working but speaker not working ordered new console and control.; ordrng 1 W11404470 (CONSOLE ) and 1 W11419171 (CONTROL)
Near Boerne, TX 78015
Tommy B.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG505M0BS3 Customer stated that the issue is the unit is dented on the front panel. Swapped out with new panel to resolve damage issue. No further issues at this time.
Near San Antonio, TX 78250
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Replaced both EVAPORATORS to resolve the issue. One had a tiny leak and the other kept forming restrictions. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. No further issues at this point. Parts are under limited part warranty."
Near San Antonio, TX 78259
Shawn W.
Job Details: 10/01/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS00 I called our customer to explain that we currently did not have an authorization for the new console and that one has been submitted but will take a few days. I offered to come out and install the part on with the understanding that if the part was not authorized she
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 SR# 7728872184 advised replacing freezer evaporator fan assembly and Aurora board. ; ordrng 1 W11109595 (motor-evap) and 1 WPW10624574 (cntrl-elec)
Near San Antonio, TX 78215
Ezequiel V.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE515S0ES2 Replaced control board and light socket unit is working as designed no issues. Job complete.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced auger motor shaft and plate for ice maker unit is now dispensing ice. Job complete.
Near Schertz, TX 78108
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Pulled evaporator cover defrosted unit installed new fan and harness reassembled tested unit all operations normal.
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
WASHER WHIRLPOOL WFW6620HC0 Unit passed spin test. Good to go.
Near San Antonio, TX 78255
Richard G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF540CWBW01 Customer complaint is that the unit is showing the freezer section is at 88 degrees and everything is freezing up. Unplugged unit and let the control reset. Cleared out dust from coils. Plugged unit in and everything is now functioning properly. Collected service call fee.
Near San Antonio, TX 78240
Douglas H.
Job Details: 10/01/2020
WASHER MAYTAG MVWB765FW3 Replaced rotor per last techs diagnosis. Upon testing unit still not acting properly. Rechecked errors got f7e5 motor loss of phase. Ordering controls as rotor and stator recently replaced. ; ordrng 1 W11135391 (CONSOLE) and 1 W11195970 (ELECTRONIC CONTROL )
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG320M0BS Checked range found outer door glass broken ordering parts to resolve issue. ; ordrng 1 W10481433 (nameplate) and 1 W10535776 (glass-door)
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
VENTHOODS UNKNOWN WVU37UC0FS0 Replaced control. Issue resolved.
Near Bulverde, TX 78163
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced all needed parts. Issue resolved.
Near Selma, TX 78154
S. L.
Job Details: 10/01/2020
DRYER MAYTAG MED6230HW0 Replaced sensors harness and control tested then replaced damaged UI found new on not working called tech line Sr 7728871326 was told order new one found noise coming from blower needs new blower motor and noise kit; ordrng 1 279787 (motor) and 1 697772 (blower wheel) and 1 W11401018 (SEAL) and 1 W11413566 (PANEL )
Near San Antonio, TX 78249
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM "Last tech found restriction in EVAP. Confirmed diagnosis. Replaced dryer and added service port to compressor. Vacuumed unit to remove restriction. Charged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point."
Near San Antonio, TX 78249
Richard G.
Job Details: 10/01/2020
DISHWASHER MAYTAG MDB4949SHZ1 Customer states that the unit is not washing. There is water inside the tub. Attempted to drain water and it would not drain. ; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10348269 (drain pump) and 1 WPW10591570 (pump&motor)
Near Alamo Heights, TX 78209
Steven G.
Job Details: 10/01/2020
REFRIGERATOR JENN-AIR JS48NXFXDW02 "Checked refrigerator found compressor is working normal, customer has video of sound and it was coming from evaporator fan motor not compressor, checked evaporator fan everything is clear, customer will watch and call if any questions"
Near San Antonio, TX 78259
S. L.
Job Details: 10/01/2020
DRYER MAYTAG MEDB765FW0 Found brunt wire on power cord and terminal block needs both
Near Selma, TX 78154
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found FC light bad replaced tested all operations normal.
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
WASHER MAYTAG MVWC465HW2 "Unit has damaged to front of frame. Took pictures, replaced control and valve. Calibrated and tested to complete."
Near Helotes, TX 78023
Richard G.
Job Details: 10/01/2020
WASHER WHIRLPOOL n/a "Called customer, states he cancelled this appointment and will contact us to reschedule."
Near San Antonio, TX 78260
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Used wire tie to correct harness.
Near San Antonio, TX 78216
Steven G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived at home frost is almost gone, prior tech did not change all parts because he didn’t feel it necessary, but tech line wanted all parts replaced even though slides were replaced before, but that’s what happens when you send other people on your calls.; ordrng 2 W10120018 (slide)s and 2 W10284684 (bracket)s"