We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/12/2021
"Issue was a unit was not advancing cycle. Finding issue to be a clogged cold valve. Cleaned out cold valve, unit tested good."
We serviced a
KITCHEN AID MICROWAVE OVEN
Model KEMS308SSS05
Near San Antonio, TX 78230
Tommy B.
Job Details: 03/12/2021
Called to speak with customer and got a hold of Miss Sherman on the husbands line. Its asked to hold and then was disconnected from the call. Part already submitted to warehouse for 2pm deadline over AE. Technician no longer in parts warehouse area. Rescheduled for Monday; schdld next appmnt for 3/15 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/12/2021
"Issue was a faulty control. Replaced control, unit tested good."
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US0HS00
Near San Antonio, TX 78253
Justin
Job Details: 03/12/2021
"Replaced damaged burners, unit is good to go."
We serviced a
KITCHEN AID MICROWAVE OVEN
Model KEMS308SSS05
Near San Antonio, TX 78230
Tommy B.
Job Details: 03/12/2021
Called to speak with customer and got a hold of Miss Sherman on the husbands line. Its asked to hold and then was disconnected from the call. Part already submitted to warehouse for 2pm deadline over AE. Technician no longer in parts warehouse area. Rescheduled for Monday; schdld next appmnt for 3/15 MON !
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near San Antonio, TX 78255
Colton B.
Job Details: 03/12/2021
"Issue is no ceiling lights. Rep freezer light, unit testing good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78260
Jim G.
Job Details: 03/12/2021
"Verified an issue with suspension but also the gearcase seems to be slipping causing it to knock and cause balance issues. ; ordrng 1 W11454734 (Gearcase), used 1 W11130362 (Suspension) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Boerne, TX 78015
Colton B.
Job Details: 03/12/2021
"Issue was no ice production. Finding issue to be a frozen fill tube. Defrosted fill tube, unit testing good."
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ0
Near San Antonio, TX 78245
Justin
Job Details: 03/12/2021
"Unit has a 1 year builder additional warranty, front 2 burners having issues igniting every time. Was able to make adjustments on the burner cap. Working as designed, if customer calls back in we will need 2 W11175169."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78245
Justin
Job Details: 03/12/2021
"Replaced actuator and unit is still not turning the motor, calling tech line to assist. Verified bad control, will need to order and replace. Picked up control from warehouse. Installed, but unit is still not engaging. Will need main wire harness for unit. Calling tech line to assist, 7730236362; ordrng 1 W11448788 (Lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78232
Jim G.
Job Details: 03/12/2021
Replaced both freezer lower rails. Issue resolved.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE254EWH1
Near Helotes, TX 78023
Justin
Job Details: 03/12/2021
"Replaced control board and adjusters for top rack. Tested to complete, unit washing as designed. Will need to replace drain pump as well."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near San Antonio, TX 78239
S. L.
Job Details: 03/12/2021
Replaced control and Ui fan not running still checked at control P9 2 and 3 tan red and black white 12.77 VDC present. Went to fan motor at evaporator Jumped PWM to VCC still no fan verified that control called techline spoke to Rick sr number 7730233958 found dc voltage only 2vdc at red white and blue wires to ground or when checked in any orientation he advised that since fan was replaced and that control and ui have been replaced only other cause is going to broken wire unit deemed unrepairable referred customer to customer service . Job complete.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near San Antonio, TX 78260
Shawn W.
Job Details: 03/12/2021
"I replaced the stator, ran quick service cycle to calibrate and check for leaks. No leaks detected but this leak was coming through the vent so it will take a few wash cycles to confirm that this was indeed the problem. I explained to our customer that they should call us back if the leak returns."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near San Antonio, TX 78229
Shawn W.
Job Details: 03/12/2021
Ran diagnostics and received error code F8E1 No Fill Long Fill. Ran automatic test mode and all loads functioned as designed. The water came out a little slow on cold. Or I should say it took a second to get going. I checked the water pressure at the home and it is fine. I cleaned out the filter on the valve. Now water is flowing better. There was rust build up likely due to recent water outages in the neighbor hood. Unit is fully functional. This is a customer instruct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near San Antonio, TX 78247
Shawn W.
Job Details: 03/12/2021
Ice maker is now fully functional.
We serviced a
JENN-AIR OVEN ELECTRIC (D
Model JJW3830IM00
Near San Antonio, TX 78261
Shawn W.
Job Details: 03/12/2021
Our customer had been having problems with the circuit breaker box tripping. Called NR about wire and cord. I Installed right control and the console after uninstalling double oven. Removed door and conducted a rebuild. Once assembled the circuit tripped. Im ordering a new main wiring harness. DH told me that they come with a new cord and plug. Pictures included. ; ordrng 1 W11216668 (Main Wiring Harness)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC604FSS01
Near San Antonio, TX 78261
Shawn W.
Job Details: 03/12/2021
I found the temperatures at -11 F in FC and 60F in the RC. Found temperatures set way low and reset to manufacturer recommendations. Noticed frost build up on RC evaporator. I found that the RC thermistor is not operating and correct temperature readings as well as the evaporator thermistor. They are both off about 20 degrees F. I defrosted the unit. The thermistor us on the evaporator cover W11395635 and will need to be replaced. Priority Service Call (PSC) fee. Tier 3 Labor. Our customer paid our OSC and Labor. Remaining balance at completion; ordrng 1 W11395635 (Evaporator Cover)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near San Antonio, TX 78216
Chris S.
Job Details: 03/12/2021
Customer stated that dishwasher had no power to UI board and couldnt press anything. Found issue to be faulty UI board. Waiting for part to come in. Collected SC. And quoted Labor 125 + tax.
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near San Antonio, TX 78239
Chris S.
Job Details: 03/12/2021
Customer stated that washer was leaking. After testing water valves found no leaks but when draining water found drain pipe on home. clogged and water coming back up. Advised customer to get plumber to clean drain pipe out. To resolve issue. Showed customer where issue was.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Converse, TX 78109
Chris S.
Job Details: 03/12/2021
Replaced control board tested unit everything working as designed let customer how burners are supposed to properly work.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Corpus Christi, TX 78414
Adam
Job Details: 03/12/2021
Install components tested unit issue resolved. I did advise customer of a 24 hour wait. Before unit comes back to temperature. Issue resolved
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYM6
Near Victoria, TX 77904
Michael
Job Details: 03/12/2021
"Not heating per customer. F7E1, F6E1, F10E1 error codes, cleared codes, ran diagnostics, not heating, confirmed need heat element, duke the customer when part comes in"
We serviced a
JENNAIR RANGE
Model n/a
Near Victoria, TX 77904
Michael
Job Details: 03/12/2021
"Installed part ordered, the appliance and oven ignitor are working properly"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Corpus Christi, TX 78418
Adam
Job Details: 03/12/2021
Customer complaint of noise during spin cycle. No error codes found. Further inspection shows oil leaking from gear case. Oil has saturated several of the components and will need to be replaced. Ordering gear case agitator barrel capacitor actuator clutch and belt to resolve issue. Your case jobs require double labor. Have not scheduled return date pending part arrival.; ordrng 1 W11121786 (screw) and 1 W10680220 (agitator) and 1 W10680219 (washplate) and 1 W11172199 (basket) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 6 8533953 (screw)s and 1 W10870912 (gearcase) and 1 W10815026 (actuator) and 1 W10866250 (capacitor) and 1 W10721967 (drive pulley) and 1 W10808317 (belt)
We serviced a
WHIRLPOOL DRYER
Model WED7300DW2
Near Corpus Christi, TX 78412
Adam
Job Details: 03/12/2021
Inspection of unit shows good voltage unit is heating but not spinning. Further inspection shows dryer belt has broken. Replaced dryer belt with truck stock.; used 1 4392065 (Dryer repair kit?) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Corpus Christi, TX 78411
Adam
Job Details: 03/12/2021
Installed water valve calibrated unit ran purification cycle issue resolved
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Odem, TX 78370
John L.
Job Details: 03/12/2021
"Inspected unit, unit is not powering on. Checked unit for voltage, you aint getting proper voltage from outlet and voltage is getting to board. Board is dead, no power coming from board. Board will need to be replaced to resolve this issue. According to Notes board has already been ordered will schedule once board is on hand. ; schdld next appmnt for 3/22 MON !"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rockport, TX 78382
John L.
Job Details: 03/12/2021
"Installed components, re-calibrated unit. Unit agitating and spinning as designed, unit has regained function. Issue has been resolved."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC7HS01
Near Victoria, TX 77904
Michael
Job Details: 03/12/2021
"The customer said he would want to heat the top oven but the bottom oven would heat and vise versa., F6E4 error codes 5 different times, the customer had already tried resetting several times, still same issue. Ordered the control also. Please schedule the customer when both parts come in ; ordrng 1 W11253187 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW01
Near Victoria, TX 77905
Michael
Job Details: 03/12/2021
"The gasket had a gap on the top center of the appliance and it built up frost on the inside. Used a heat gun to expand the gasket, let it cool off, opened and closed the door several times, the door is sealing properly, removed all the frost, the appliance is working normal"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Victoria, TX 77901
Michael
Job Details: 03/12/2021
"Installed the heater, the appliance was not tied in and another one was in place, unable to run a diagnostics, tested the components manually, working normal"
We serviced a
LG WASHER
Model WT7100CW
Near Corpus Christi, TX 78415
Adam
Job Details: 03/12/2021
Customer complaint of unit not a lot of water in the tub. Product is an LG washing machine. I did use MSA world Macon to try to get to a parts breakdown/diagnostic guide but information was very lacking. Because information supplied from MSA website was it insufficient I cancel job and did not charge customer I did advise customer to contact LG directly and set up some kind of certified technician. Issue resolved
We serviced a
AMANA RANGE
Model ACR4303MFW4
Near Victoria, TX 77901
Michael
Job Details: 03/12/2021
"Installed the electronic control, removed cover to the terminal block, the wires were not tight enough, tightened the wire nuts, top elements and oven are working normal"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ03
Near Victoria, TX 77901
Michael
Job Details: 03/12/2021
"Installed inlet valve, tied it in under the cabinet, there is water to the appliance, tested the ice maker, it’s rotating and calling for water, appliance is working normal"
We serviced a
AMANA WASHER
Model ATW4675YQ1
Near Goliad, TX 77963
Michael
Job Details: 03/12/2021
"The appliance was acting crazy and wouldn’t unlock, sometimes would fill per customer. F7E1, error code, cleared error code, tested the inlet valve, good pressure on both sides, changed out the control, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"
We serviced a
KITCHENAID OVEN
Model KEBS279BSS00
Near Kenedy, TX 78119
Michael
Job Details: 03/12/2021
"Installed part ordered, the appliance powered on, ran it for a couple of minutes on both ovens, no error have reoccurred, F2E1, F3E3, error codes, cleared error codes, the loss of power to the house effected the brightness of the display, the appliance is working normal but the customer wants to replace the display, ordered the part, please reschedule the customer when the part comes in. ; ordrng 1 WPW10751155 (cntrl-elec)"
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Robstown, TX 78380
Adam
Job Details: 03/12/2021
Complaint of unit spinning but not heating. Inspecting voltage to unit red and black shows about 83 V. Black to ground shows 120 red to ground shows about 35. Advise customer that issue with the unit would be a power supply problem and located somewhere on the home side breaker plug receptacle etc. Advise customer to contact professional electrician to resolve issue
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rockport, TX 78382
John L.
Job Details: 03/12/2021
"F7E6 motor fault, F5E3 old unlock fault. Ran test on unit, found motor not capable of agitation. Motor does power up, but 0 movement only on agitate. Motor spins up fine. Issue with motor and/or control. Will need to replace both to resolve issues.; ordrng 1 W11320238 (Control) and 1 W10677717 (motor-drve) and 1 W10866238 (capacitor)"
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Goliad, TX 77963
Michael
Job Details: 03/12/2021
"Leaking water per customer. F8E1, long fill, F0E2, over suds, error codes, cleared out and tested the inlet valve, not getting cold water, didn’t have one in TS, turned the water off and removed the hose, trash in the filter, used a shop vac to suck out the trash, put hose back in place and turned the water on, tested the valve, good water pressure on both sides., filled the tub with water, no visual leaks drained the water, water is draining properly, calibrated and performed a diagnostics test, checked during the cycle , still no visual leaks, completed with no issues or error codes, the appliance is working normal."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Corpus Christi, TX 78418
John L.
Job Details: 03/12/2021
"Installed drier, pressurized lines as noticed oil. Was able to locate origin of leak, bad solder joint from manufacturer. Re-did joint, no other signs of leak. Vacuumed and charged unit, unit holding. Issue resolved."
We serviced a
WHIRLPOOL BELLA
Model WRF954CIHV01
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/12/2021
"Inspected unit for not cooling, tested wattage on the ant compressor 98.44w instead of 155w diagnosed to need compressor ; ordrng 1 W11393142 (Compressor)"
We serviced a
KITCHENAID KITCHEN
Model KDTE334GPS0
Near Mayflower, AR 72106
Jeff N.
Job Details: 03/12/2021
Drain pump receiving 74 volts. Error code saying drain pump electrical problem. Needs main control board. Ordered. Item is under 5 year warranty.; ordrng 1 W11120155 (control-elect)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Greenbrier, AR 72058
Jeff N.
Job Details: 03/12/2021
"Unit would not put water in or sense. Checked all wiring connections, all good. Unplugged unit. Ran checks good."
We serviced a
KITCHENAID ICEMAKER
Model KUIX305ESS2
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/12/2021
"Inspected unit for not making ice, found if the filter is in the water pressure would be low, diagnosed to need housing (W11266112) customer already paid a service fee."
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Pearcy, AR 71964
Blake D.
Job Details: 03/12/2021
"Put on tag, operation checks okay"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Conway, AR 72034
Jeff N.
Job Details: 03/12/2021
When on agitate can hear clicking coming from acu. Ordered new per service flash.; ordrng 1 W10920541 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MVWB855DC0
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/12/2021
"Inspected unit for not working properly, found that the agitator spins not the basket when trying to spin,called tech line spoke with Chris (#7780237277) tested voltage going to the clutch while calling to spin, tested 120, diagnosed to need clutch and slider; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Conway, AR 72034
Jeff N.
Job Details: 03/12/2021
"Screeching bad. Changed belt with old one from my truck. Quited down and while in spin still has a bearing in gearcase making noise. Ordered gearcase, belt, and drive pulley. Adjusted legs and explained to customer about loading unit.; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11454734 (GEARCASE)"
We serviced a
MAYTAG RANGE
Model PER5710BAW
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/12/2021
"Inspected unit for bake element not heating, found that 240 voltage goes to the bake element, diagnosed to need bake element customer paid ; rqstng P&A on 1 WP74010750 (Bake element)"
We serviced a
WHIRLPOOL DRYER
Model LER8620PW0
Near Little Rock, AR 72204
Micheal
Job Details: 03/12/2021
"Replaced failed door switch and timer due to no advance, tested unit and found operation normal"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Greenbrier, AR 72058
Jeff N.
Job Details: 03/12/2021
Installed parts ordered checks good.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD93EC0AS05
Near Boerne, TX 78015
Douglas H.
Job Details: 03/11/2021
Customer stated lower oven not heating after previous service. Tested and confirmed. Pulled unit to find a loose connection on thermostat. Secured thermostat harness properly. Unit now testing good. No further issues at this point. Customer paid all costs upon first visit.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW2
Near Boerne, TX 78015
Douglas H.
Job Details: 03/11/2021
"Last trip found faulty valves and pressure switch. Replaced all 3 parts to resolve the issue, ran auto testing to ensure unit in proper functionality. Unit testing good now. No further issues at this point."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hot Springs Township, AR 71913
Blake D.
Job Details: 03/11/2021
"Inspected unit for auto sensing not giving enough water, ran diagnostic found no errors, ran auto test checked okay, ran calibration test checked okay, explain to the customer that the newer washers on auto sensing dont add a lot of water to use deep rinse if they want more in there, unit runs as designed"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Helotes, TX 78023
Justin
Job Details: 03/11/2021
"Found the door catch damaged, replaced and tested to complete. Customer said unit making a loud noise after running for a long time. Only thing I could think of is the blower wheel. ; ordrng 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Helotes, TX 78023
Justin
Job Details: 03/11/2021
"Found door switch for freezer stuck shut, will order door switch and replace. Door rails are working as designed. ; ordrng 1 W11445850 (Door switch)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/11/2021
"Inspected unit for not operating, found that the black wire was completely burnt, I tried to cut off the burnt wire but the wire was burnt all the way up, diagnosed to need wire harness ; ordrng 1 W10640709 (Wire harness)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Clinton, AR 72031
Jeff N.
Job Details: 03/11/2021
Error code is low flow and slow drain. Drain hose needs raised to 39” customer is going to fix. Ran auto diagnostic checks good.
We serviced a
MAYTAG WASHER
Model n/a
Near Comfort, TX 78013
Colton B.
Job Details: 03/11/2021
Customer canceled appointment. No longer needs service.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Greenbrier, AR 72058
Jeff N.
Job Details: 03/11/2021
Sr#7730227800 tech line had me run sensor test it was good. Ran calibration test. Good if happens again change drain pump. Maybe getting hot and kicking out.; ordrng 1 W11130936 (LOWER WIRING HARNESS ) and 1 W11396717 (DRAIN PUMP) and 1 W11478525 (HMI)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Bulverde, TX 78163
Jim G.
Job Details: 03/11/2021
Verified an issue at the door lock. Replaced door latch however the issue was not resolved. According to tech sheet the ACU its be replaced. ; ordrng 1 W11322903 (ACU)
We serviced a
MAYTAG FREEZER
Model MRT118FFFH01
Near Conway, AR 72032
Jeff N.
Job Details: 03/11/2021
Sr# 7730225705 tech line suggest blowing out lines with nitrogen and replacing filter drier. Rescheduling for nitrogen. Need nitrogen on this call; ordrng 1 NITROGEN
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS31ES0JS00
Near Boerne, TX 78015
Douglas H.
Job Details: 03/11/2021
"Last trip found faulty console, control, thermal fuse, thermostat and blower. Upon pulling unit to service it, I accidentally let the unit slip prior to getting the oven dolly fully underneath and caused 2 scratch marks to the same panel of flooring, I caught the unit prior to severe damage, but alas still have 2 scratch marks. Took pictures documenting this accident, advised NR of the situation. Replaced all parts to resolve the issue. Unit testing good now. Advised customer that would advise manager of situation with the floor and once he reviewed it he get with them. No further issues at this point with the unit."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 03/11/2021
"Inspected unit for leaking, customer had already put the gasket back on, I doubled checked to make sure that it was on correctly and no leaks, ran diagnostic found no errors ran auto test checked ok, ran normal tested okay, unit operation checks okay"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near San Antonio, TX 78216
Jim G.
Job Details: 03/11/2021
Replaced both doors. Issue resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Benton, AR 72019
Micheal
Job Details: 03/11/2021
7730231027 file number. Tech line put unit in for product replacement. Advised customer that process could take up to 96 hours.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Little Rock, AR 72211
Micheal
Job Details: 03/11/2021
"Replaced fill valve due to solenoid being broke off housing and leaking badly, after repair found the unit would not drain, removed pump and found all impeller blades broke off, could not operate unit during first visit due to failed fill valve, ordered W11399437; ordrng 1 W11399437 (Pump)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near San Antonio, TX 78204
Ezequiel V.
Job Details: 03/11/2021
"Replaced timer, high limit and thermal fuse with no change to heat. Dryer now stops when unit hits off, spoke to Robert from tech preformed troubleshooting steps found that we received a bad timer advised to reorder timer to resolve issue.SR7730224262; ordrng 1 W10857612 (timer)"
We serviced a
KITCHENAID RANGE
Model KFED500EWH03
Near Bauxite, AR 72011
Micheal
Job Details: 03/11/2021
"Replaced broken cooktop, unit test normal..took pic of new top"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Benton, AR 72019
Micheal
Job Details: 03/11/2021
"Replaced failed fill valve, activated icemaker and tested water through the door"
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Conway, AR 72034
Jeff N.
Job Details: 03/11/2021
Pulled unit out found kink in drain hose. Tested unit works fine customer is changing hose.
We serviced a
WHIRLPOOL BELLA
Model WRF954CIHV01
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/11/2021
"Replaced listed parts, tested unit still no water, tested voltage going to valve checked 120 when water is called, diagnosed to need valve , customer prefer afternoon; ordrng 1 W11312191 (Vavle)"
We serviced a
N/A N/A
Model JES9800AAS
Near Benton, AR 72019
Blake D.
Job Details: 03/11/2021
"Inspected unit for the buttons not working, found that some of the buttons will not operate, tested to make sure bake and broil element turned on, checked okay. Diagnosed to need control panel; rqstng P&A on 1 WP74005747 (Control panel)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Vinton, VA 24179
Uriah B.
Job Details: 03/11/2021
"Cavity looked lean and unmarred. Connections at capacitor, magnetron, transformer all looked fine. Could not reproduce issue while in home. Cx to observe."
We serviced a
KITCHENAID BELLA
Model KRFC704FPS03
Near Christiansburg, VA 24073
Chris S.
Job Details: 03/11/2021
I installed the evaporator cover and checked operation. All operations check ok. If this issue reoccurs we will replace the control. W11450890
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ4
Near Vinton, VA 24179
Uriah B.
Job Details: 03/11/2021
Replaced control. All checks ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Troutville, VA 24175
Uriah B.
Job Details: 03/11/2021
Replaced control. Ran test cycle. All checks ok. Cx to observe.
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Vinton, VA 24179
Uriah B.
Job Details: 03/11/2021
"Bellow is ripped. Needs bellow. Will need 2nd tech, dryer stacked. ; ordrng 1 W11314648 (Bellow)"
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Roanoke, VA 24011
Uriah B.
Job Details: 03/11/2021
Replaced belt guard. All checks ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HW6
Near Roanoke, VA 24015
Uriah B.
Job Details: 03/11/2021
Replaced control. All checks ok. ; used 1 W10892389 (Control) from stock
We serviced a
SAMSUNG RANGE
Model NE59N6630SG/AA
Near Roanoke, VA 24018
Uriah B.
Job Details: 03/11/2021
Replaced element and switch for front right burner. All checks ok.
We serviced a
KITCHENAID M/W OTR
Model KMHP519ESS0
Near Hardy, VA 24101
Chris S.
Job Details: 03/11/2021
"The unit isn’t going though a heating cycle but isn’t heating at all. ; ordrng 1 W10561774 (capactr-mg) and 1 W11256462 (diode), ordrd 1 W10754517 (magnetron)"
We serviced a
KITCHENAID 72' BM
Model KFCS22EVBL1
Near Roanoke, VA 24018
Uriah B.
Job Details: 03/11/2021
Thawed out drain pan and replaced duck bill drain with p- trap setup per service pointer. All checks ok. ; used 1 W10619951 (P trap) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elliston, VA 24087
Uriah B.
Job Details: 03/11/2021
"Found actuator arm not locked in properly to the cam/splutch assembly, again. Replaced both the actuator and the cam/splutch. Ran multiple shifts between agitate and spin. Ran auto test. All checks ok.; used 1 W10721967 (Cam/splutch), and 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Roanoke, VA 24013
Chris S.
Job Details: 03/11/2021
i checked for leaks and found a leak at the condenser where the compressor high side line is attached. I repaired the leak and I installed the compressor. I checked for leaks with nitrogen. I charged the unit with refrigerant and checked operation. All operations check ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Roanoke, VA 24012
Chris S.
Job Details: 03/11/2021
I installed the thermostat and thermal cutoff. I checked operation. All operations check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Roanoke, VA 24017
Chris S.
Job Details: 03/11/2021
"I installed the compressor,drier and evaporator. I checked for leaks with nitrogen. I pulled a vacuum and charged the unit with refrigerant All operations check ok."
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Salem, VA 24153
Chris S.
Job Details: 03/11/2021
I installed the switch and control. I checked operation. All operations check ok.
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Medina, TX 78055
Douglas H.
Job Details: 03/11/2021
"Last tech found faulty console, and a leak happened after last tech was here. Replaced console and valve to resolve the issue. Unit testing good now. No further issues at this point."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Stockdale, TX 78160
S. L.
Job Details: 03/11/2021
"Found worn hub on basket could not remove washplate or cam due to rust. Needs washplate hub cam and gearcase. Request OTL.; rqstng P&A on 1 W10902814 (Washplate) and 1 W10528947 (Hub) and 1 W10721967 (Cam), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near San Antonio, TX 78224
Jesus C.
Job Details: 03/11/2021
Tested unit. Not locking. Replaced lock. No further issues. Tested to complete.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ-3
Near Cibolo, TX 78108
Chris S.
Job Details: 03/11/2021
Replaced hooks for the rack. Tested unit everything working properly and got no sparks .
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EB0
Near Cibolo, TX 78108
Chris S.
Job Details: 03/11/2021
Customer stated that handle is loose and when I tightened screw they dont hold ordering handle and screws as well.; ordrng 1 W10300490 (hndle-door) and 2 WPW10200660 (screw)s
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near San Antonio, TX 78224
Jesus C.
Job Details: 03/11/2021
Installed new cam assembly. No further issues during testing. Job complete.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GPS0
Near San Antonio, TX 78212
Sebastian
Job Details: 03/11/2021
W11085683 8665505136 Called customer to inform them of the note that says I need to collect for the sump explain to customer that I ordered that sump as a last ditch effort on his behalf because he did not believe us about the arc breaker being too weak for the unit I had an SR number at the time customer did not expect to have to pay for the sump pump and was very angry about this spoke to me on the phone in a very rude manner yearling out. He then demanded that I go to his house as he calls the office to demand the salt be paid for. Calling partner team to report informed the office of the situation closing out call.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG
Near Boerne, TX 78006
Douglas H.
Job Details: 03/11/2021
"Unit still leaking after previous repair, finding leaking coming from part just replaced, case brake. It isnt sealing properly. Reordering that and ordering seal, as well as case brake cover to resolve the issue. Case brake under 1 yr warranty other two parts dh to cover. Sc&labor under 90 day warranty. Case brake not readily available ; ordrng 1 DD82-01111B (Case brake) and 1 DD63-00072A (Seal) and 1 DD63-00073A (Case brake cover)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Floresville, TX 78114
S. L.
Job Details: 03/11/2021
"Found dryer hose kinked removed hose checked thermostat unit heating correctly thermostat cuts off 167 on 124. Shortened vent hose for customer to prevent kinked hose, found noisy idler pulley used truck stock repair kit replaced rollers pulley and belt. Reassembled and tested all operations normal.; used 1 4392065 (Repair kit) from stock"
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIC15PHZS0
Near San Antonio, TX 78209
S. L.
Job Details: 03/11/2021
Removed scale from evaporator reservoir and bin. Cleaned hoses ran cleaning cycle cleaned heater condenser and sanitized bin polish stainless then replaced bin thermistor and tested all operations normal. Advised customer discard first batch of ice and rinse bin prior to consumption.
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUIX535HPS00
Near San Antonio, TX 78218
S. L.
Job Details: 03/11/2021
Found screw to door handle not fully seated split door panel tightened screws reassembled and tested all operations normal.