Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1573 customer reviews

Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDF520PADM7 Issue stated. Washer won’t power on. Replaced wiring harness. Unit powers on and tested good.

Near Dak Ave., San Antonio, TX 78254
Jim G.

Jim G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Ordered main harness and grease trap. ; ordrng 1 W10208631A (filter) and 1 W11219761 (harns-wire)

Near Oldlyme Way, San Antonio, TX 78260
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW7800XW2 Lid on washer is cracking near hinge. Ordering new lid. ; ordrng 1 W10349235 (lid)

Near Ridge Breeze, San Antonio, TX 78250
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stated that the unit is not dissolving soap but is completing cycles. Ran diagnostics and revealed error codes F3E3 F7E1. Unit is not pumping water nor initiating cycles. Ordering parts to resolve issue.; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)

Near Roaming Hollow, San Antonio, TX 78254
Christian G.

Christian G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Issue stated by customer: lines through display on built in oven. Replaced console. Unit test good. Informed customer of survey.

Near Garrison Way, San Antonio, TX 78254
Christian G.

Christian G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Issue stated by customer: rack causing electricity while microwaving. Found burnt supports and burnt inner cabinet. Replaced inner supports and rack. Unit still causing electricity in cabinet while operating. Please see pictures where inner cabinet was burnt. Unit un repairable.

Near Silver Mist Way, San Antonio, TX 78254
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 I found the temperatures to be off and my assessment was that it needed a new control board. In regards to the water pressure. I explained to the client that they were only getting 3 ounces when they should have been getting 9 on my time test. They did have an RO system recently and I explained the specifications they would need for the water pressure going into the RO system as well as from the RO system into the refrigerator for optimal ice production. I ordered the new control board.; ordrng 1 W10867574 (cntrl-elec)

Near Berry Park, Schertz, TX 78154
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Issue stated by customer: water dispensing intermittently or not at all, usually will dispense once after filter removal. Found service pointer that offered regulator kit to resolve high water pressure issue. Installed part with new led line. Unit tested good. Informed customer of survey."

Near Del Mar Trail, San Antonio, TX 78251
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Andrew SR 7726424546 determined issue is due to UI. Customer declined repair but will call back to schedule if they decide to repair.

Near Starlit Pond, San Antonio, TX 78260
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Inspection of unit shows unit getting correct voltage but timer will not advance or stop itself automatically timer continues to run. Replace timer to resolve issue; ordrng 1 W10745655 (timer)

Near W Kenedy Ave, Kingsville, TX 78363
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Door was not installed properly. Detached and reattached doors and unit working properly at this time. Yes to survey and leave behind.

Near Bluewater Way, San Antonio, TX 78260
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW3 Inspection of unit shows error code F6 E2 miscommunication between control and interface. Replace both control and interface to resolve issue. Job will require authorization.; rqstng P&A on 1 W11035014 (console) and 1 W11105155 (cntrl-elec)

Near N Co Rd 1016, Kingsville, TX 78363
Ivan B.

Ivan B.

FREEZER WHIRLPOOL WZF34X16DW01 Checked freezer. Drip pan had some standing water and debris. And door gasket was a little mildest. Put a cup of bleach in the drip pan and cleaned the gasket as well. No further issues at this time.

Near Misty Water Ln, San Antonio, TX 78260
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4616FW2 Inspection of unit shows error code for motor fault. Visual inspection of wire harness underneath unit shows wire has split/broken loose because harness rubs against mounting points for capacitor. Replaced actuator capacitor and lower harness to resolve issue.; ordrng 1 W10815026 (actuator) and 1 W10866238 (capacitor) and 1 W10899776 (harns-wire)

Near W Noble St, Falfurrias, TX 78355
Steven G.

Steven G.

FREEZER WHIRLPOOL WZF79R20DW03 "Checked freezer found not cooling, checked and found locked compressor, replaced compressor vacuumed and charged checked operation unit is working normal now"

Near Upper Sisterdale Rd, Comfort, TX 78013
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL WRX988SIBM Checked refrigerator. Put into diagnostics. Received no error codes and ice maker function along with the rest of the component function activated normally. Noticed shallow ice cubes and water leaking through dispenser. Customer informed me that unit works properly again after tripping the breaker causing me to wonder if it is a power issue. Checked outlet behind fridge. Outlet not pushing enough power. Multimeter gave reading of about 98V instead of 110. Customer will have electrician look at the issue.

Near Caprock Canyon, San Antonio, TX 78258
John L.

John L.

RANGE WHIRLPOOL WFE320M0ES2 "Inspected unit, found issue to be with hinges. Hinges tend to bind up. Replace to resolve this issue.; ordrng 1 W10299226 (hinge-door) and 1 W10299227 (hinge-door)"

Near Seacomber Dr, Port Aransas, TX 78373
Ivan B.

Ivan B.

DISHWASHER KITCHEN AID KUDE48FXSS5 Checked dishwasher. Ran diagnostics got no fault codes. Checked hoses. Adjuster connections and drain line. Unit draining properly and no leakage. Collected 113.66

Near Princess Ct, San Antonio, TX 78209
John L.

John L.

DRYER WHIRLPOOL WED5000DW2 "Inspected unit, or an air flow test. You need filled test, issue with ventilation it on home. Also gasket on door is torn creating massive gap’s. Replace gasket to resolve issue.; ordrng 1 W10389571 (seal-door)"

Near Blackstone Cir, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Inspected unit, found issue with icemaker. Wrong icemaker was shipped, icemaker that was installed was w10300022. Icemaker needed is w10300024.; ordrng 1 W10300024 (icemaker)"

Near Coody Ln, Corpus Christi, TX 78413
Jim G.

Jim G.

RANGE KITCHEN AID KDRP487MSS03 Customer decided against repair given cost and number of attempts to repair.

Near Wilderness Oak, San Antonio, TX 78258
Tommy B.

Tommy B.

DRYER MAYTAG MEDB835DC4 Called techline spoke to Steve. SR7726732954F4E4 was revealed in diagnostics. The unit is not receiving 240 V at the terminal block. Customer instruct to arrange an electrician to verify wiring to home is proper.

Near Presidio Ledge, Boerne, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDC465HW0 Found thermal cutoff stuck open not allowing element to energize used stock part from van to replace part number 3977393 that failed with exact match from kit stock part did not use thermostat since they don’t match and is not needed advise customer to change foil vent for performance and safety and of paper and survey.; used 1 279816 (CUTOFF-TML) from stock

Near Nathan Hale St, San Antonio, TX 78247
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED8000DW4 Customer has foil vent installed and duct is restricted advised to get vent cleaned and purchase rigid vent hose for safety and performance. Found open element replaced element with van stock vacuumed out cabinet tested all operations normal advised of survey and paper. No email provided. DOP attached to work order. ; used 1 WP3387747 (ELEMENT) from stock

Near Union Creek Dr, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Checked refrigerator found bad Evaporator fan motor, cleaned drain and replaced fan motor checked operation unit working normal now ; used 1 WP2315539 (MOTOREVAP) from stock"

Near Gordon Cooper Dr, San Antonio, TX 78219
Steven G.

Steven G.

DRYER MAYTAG MEDX655DW1 "Checked dryer found loud vibration while running, found broken blower wheel, replaced blower wheel checked operation unit working properly now ; used 1 WP694089 (WHEEL) from stock"

Near Kashmuir Pl, San Antonio, TX 78223
Steven G.

Steven G.

WASHER WHIRLPOOL WTW4815EW1 "Checked washer found no fault codes ran test cycle all components check fine, ran cycle unit working properly, checked power supply checked ok can not find any problems at this time customer to call if any problems arise"

Near Edalyn St, Kirby, TX 78219
Doug M.

Doug M.

WASHER MAYTAG MVWC465HW2 "Called customer in route,customer informed me of death in family needs to reschedule ; schdld next appmnt for 1/2 THU !"

Near Hwy 298, Benton, AR 72019
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRSF505ESS01 Unplugged unit defrosted RC evaporator . Replaced thermistor for evaporator on RC and sealed with electronic sealant on connector. Replaced control and Ui tested all operations normal advised of survey and paper.

Near Selma, TX 78154
Doug M.

Doug M.

dishwasher WHIRLPOOL DU1048XTPQ0 "Inspected unit for water leak found hole in bottom of tub causing water leak,diagnosed to need tub; rqstng P&A on 1 W10413848 (tub)"

Near Lexington Park Cir, Bryant, AR 72022
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW0 Removed old console replaced with new ran service cycle no errors all operations normal advised of survey and paper.

Near Town Creek Way, Cibolo, TX 78108
John L.

John L.

MICROWAVE WHIRLPOOL WMH31017HZ3 "Installed components, tested after install. Issue resolved."

Near Traylor Ave, Rockport, TX 78382
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT3L1SZYB00 "Inspected unit, issue with icemaker. Customer no longer wanted icemaker because was no longer in use. Shut off icemaker issue resolved."

Near Glenwood Dr, Ingleside, TX 78362
John L.

John L.

WASHER AMANA NTW4516FW3 "Installed valves, ran recalibration. Issue has been resolved."

Near Co Rd 73, Robstown, TX 78380
John L.

John L.

WASHER MAYTAG MVWB835DW4 "F3E2 water inlet fault, F8E1 long fill, installed new valve, issue resolved."

Near Cobo De Bara Cir, Corpus Christi, TX 78418
John L.

John L.

OVEN WHIRLPOOL WOD51EC0AS "Installed components, tested after installation. Issue resolved."

Near Hartford Dr, Corpus Christi, TX 78411
Adam H.

Adam H.

REFRIGERATOR JENN-AIR JFC2290REM00 Called customer while in route to location. Turns out the address is San Diego California and not San Diego Texas. I did make our apologies and let customer know that issue would be documented but for her best interest to contact world pool/Jen air and let them know the mixup. Issue resolved

Near Burgundy St, San Diego, CA 92120
Adam H.

Adam H.

ICEMAKER KITCHENAID KUIX305ESS2 Install component tested unit issue resolved

Near Caroline Ave, Alice, TX 78332
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Inspected unit for not making ice,tested icemaker jumped t-h icemaker did not cycle,tested 120v at l-n checked ok,replaced icemaker,tested unit operation checks ok ; used 1 WPW10190965 (ICEMAKER) from stock"

Near San Sebastian Dr, Hot Springs Village, AR 71909
Doug M.

Doug M.

LAUNDRY MAYTAG MVWB765FC1 "Inspected unit for not starting,found unit would not except cycles,performed service diagnostics found f1e1 error code main control fault,replaced main control,calibrated unit,verified normal operation unit checks ok"

Near Laguna Way, Hot Springs, AR 71909
Doug M.

Doug M.

REFRIG WHIRLPOOL ED2KHAXVQ00 "Inspected unit for not cooling,found n frost pattern on evaporator,performed amp test found 4.89 amps then compressor kicks out on over load,diagnosed to need compressor w10309988 374.64,labor 369.99,customer does not want to move forward with repair"

Near Quapaw Ave, Hot Springs, AR 71901
Steven G.

Steven G.

WASHER WHIRLPOOL GHW9150PW0 Checked washer found unit has a bad motor control board, customer to buy new washer.

Near Robin Rest Dr, San Antonio, TX 78209
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Checked refrigerator found unit not level and wobbly when closing door checked all rollers are in place, adjusted front stops checked door closing unit is sitting solid now

Near Bellshire St, San Antonio, TX 78216
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Checked refrigerator adjusted door hinge on refrigerator side checked unit everything is sealing properly

Near I-35, San Antonio, TX 78233
Devon F.

Devon F.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 Customer complaint was unit UI panel was unresponsive replaced control panel to resolve issue unit operating as designed.

Near Harper Run, Schertz, TX 78154
Ezequiel V.

Ezequiel V.

MW-HOOD COMBO WHIRLPOOL WMH31017HZ3 Replaced MV-Hood combo light bulb. Unit working as designed. No error codes found during testing. Job complete.; used 1 8206232A (LIGHT BULB) from stock

Near Muir Glen Dr, San Antonio, TX 78257
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Checked refrigerator found no power to unit removed back panel to compressor found power cord harness not plugged in attached plug unit came on and started working properly unit ready for sale.

Near I-35, San Antonio, TX 78233
Devon F.

Devon F.

REFRIGERATOR KITCHEN AID KRFF507HPS00 Customer complaint was unit inlet valve would leak replaced inlet valve unit is operating as designed.

Near Dural Crest, Spring Branch, TX 78070
Christian G.

Christian G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Issue stated by customer: oven display not operating properly or updating. Console and control were ordered to resolve issue. Installed console. Unable to install control at time of appointment, oven was wired to home too short to access control and access to wires is back behind cabinet(see pics). Do not have equipment available on my vehicle to pull oven and rewire at time. Need to confirm if installer or management wants us to do so.; O-emld tckt

Near Virgil Path, San Antonio, TX 78245
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW2 Installed new control. Ran calibration. No issues during testing. Unit is working properly. Tested to complete.

Near S Sabinas St, San Antonio, TX 78207
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW6620HW0 Installed new drain hose and pressure sensor. Leveled out feet of washer. Sitting leveled. Ran diagnostics test. No issues during testing. Unit is working properly. Tested to complete.

Near Wickes St, San Antonio, TX 78210
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB835DW3 Replaced lid and lid lock assembly ran diagnostics no issues no error codes. Job complete.

Near Watertown, San Antonio, TX 78249
Christian G.

Christian G.

DRYER WHIRLPOOL WED99HEDW0 F4E1 stored in unit. Cleared code and replaced control. Ran unit through quick cycle. No error codes displayed. Voltage tests good. Thermistor outlet resistance matches with temp. chart in tech sheet. Unit test good. Informed customer of survey.

Near Retreat Run, San Antonio, TX 78253
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4816FW2 Installed new control panel. Start button is working. Not getting stuck. No further issues. Tested to complete.

Near Hays St, San Antonio, TX 78202
Christian G.

Christian G.

WASHER WHIRLPOOL WTW5000DW2 Issue stated by customer: clothes not washing properly, doesn’t fill up as chart shows for heavy/bulky items. Replacing water valve and control to assist in resolving issue. Ran unit through calibration to ensure unit tested good.

Near Alstroemeria, San Antonio, TX 78253
Devon F.

Devon F.

DRYER MAYTAG MED6630HC0 Customer complaint was unit would make excessive noise found that it was exhaust pipe shaking tried to put tape and screws to quite the rumblings. Called tech line they gave me a part number for a kit to put on, ordering new kit to resolve issue. File number 7726727697 ; ordrng 1 W11401018 (SEAL KIT)

Near Scenic Lullaby, Spring Branch, TX 78070
Devon F.

Devon F.

DRYER MAYTAG MEDX655DW1 Customer complaint was unit would not dry clothes, upon arrival tech noticed they had a small vent box behind unit instructed customer to replace vent box with vent hose to stop excessive lent from blowing all over back of unit and it would dry clothes better. Unit is operating as designed.

Near Scott Alan, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHEN AID KRMF606ESS01 Checked refrigerator found bad water valve and filter housing ordering parts. Need OLT authorization.; rqstng P&A on 1 W10238156 (housing) and 1 W10341329 (valve)

Near Silent Creek, San Antonio, TX 78255
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Replaced glass door, ran diagnostics on oven no issues. No error codes found. Job complete.

Near Bricewood Pl, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

MICROWAVE OVEN WHIRLPOOL WOC54EC0AS02 Replaced interlock harness. No error found during testing. No issues closing door. Job complete.

Near Sawyer Valley, San Antonio, TX 78254
Jesus C.

Jesus C.

RANGE WHIRLPOOL WGG745S0FS02 Burner valve is bent. Ordering New valve for front right burner. ; ordrng 1 W10718180 (valve-brnr)

Near Patton Blvd, San Antonio, TX 78207
Devon F.

Devon F.

ICEMAKER (STANDA SCOTSMAN DCE33A-1SSD Reschedule tech has no support for Scotsman today.; schdld next appmnt for 12/26 THU !

Near Lantana Valley, Spring Branch, TX 78070
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4816FW2 Replaced outer tub ran washer found no error codes no issues during diagnostics or cycle. Job complete.

Near Culebra Rd, San Antonio, TX 78251
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HB2 Installed new cook top. Customer approved of repairs. No issues with new cooktop. Job complete.

Near Champion Cliff, San Antonio, TX 78258
Jesus C.

Jesus C.

RANGE AMANA AGR4230BAW3 Oven not heating. Good power to igniter. Oven valve not releasing gas. Ordering new valve. ; ordrng 1 98014893 (valve,oven)

Near Larry, San Antonio, TX 78202
Christian G.

Christian G.

RANGE KITCHENAID KDRP407HSS2 Previous visit. Issue stated by customer: oven door not closing all the way. Found oven door touches switch/lock when closed but bounces back off switch and does not engage. Hinges were replaced 1/8/19. Ordering door latch/lock. Informed customer job was more than 90 days from previous visit and we’d need to collect service call fee. Previously collected full check for service call/part/labor.; ordrng 1 WP4451896 (latch-door)12/24/19: installed new door latch. Unit tested good.

Near Sun Dial St, San Antonio, TX 78238
Christian G.

Christian G.

MW-HOOD COMBO WHIRLPOOL WMH53520CS7 Customer will reschedule.

Near Violet Cove, San Antonio, TX 78253
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER MAYTAG MDB4949SDZ0 Issue is unit is not drying. Ran diagnostics. No error codes found unit working properly. Heater element getting hot. Advise costumer that unit that dishwasher does not dry plastics and that they way dishes are set up will affect if there’s water left on top of the dishes

Near Lone Wolf Trail, San Antonio, TX 78232
Christian G.

Christian G.

RANGE WHIRLPOOL WGE745C0FS01 Issue stated: damage done to lower part of oven. Found burn/spark marks on door(please see pics). Ordering lower door.; ordrng 1 W10877566 (glass-door)

Near Hanging Branch, , TX 78253
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRFC704FPS03 Customer complaint was unit would make ice slow replaced ice maker to resolve issue unit operating as designed.

Near Estacado, San Antonio, TX 78261
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 Issue is unit leaking from under the fridge. Found water valve not connected to water tube correctly making water drip. Reconnected tube to valve. No tother issues job complete

Near Hillsong, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HW01 Issue is unit not heating up. Replacing thermostat and control ; ordrng 1 4449751 (thermostat,hi limit) and 1 W11253187 (cntrl-elec)

Near Fallen Leaf Ln, San Antonio, TX 78230
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF520PADM7 Installed new thermostat. Tested dishwasher. Heating element not powering on. Good power to element. Element is reading open. Unit will need new heating element. ; ordrng 1 W10441445 (heater)

Near Pitchfork Gap, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4816FW2 Replaced outer tub ran washer found no error codes no issues during diagnostics or cycle. Job complete.

Near Culebra Rd, San Antonio, TX 78251
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 Issue stated by customer: refrigerator intermittently turning off cooling. Ran unit through diagnostic tests. All cooling components working at time of test, unit did take a minute to start some tests. Voltage tested good. Ordering control.; ordrng 1 W10807590 (cntrl-elec)

Near Ivy Cadence, San Antonio, TX 78253
Doug M.

Doug M.

RANGE WHIRLPOOL WOD77EC0HS01 "Inspected unit for clock not keeping time,called tech line tech said they are waiting on a software update to correct issue,was able to complete connection to customer WiFi to set time for now,all other functions are working as designed,unit checks ok"

Near Sorprendente Ln, Hot Springs Village, AR 71909
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 No cool in freezer. Evap fan motor not running. No power to fan. Called techline. No power from board. Sr 7726729794. Ordering New control. ; ordrng 1 W10276647 (motor evaporator) and 1 W10438707 (cntrl-elec)

Near Castroville, TX 78009
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Checked refrigerator found ice buildup on back wall ordered seal kit and light, seal kit 81.12 and light 78.82 and service call and labor ; ordrng 1 W10612143 (adapter) and 1 W10908166 (LIGHT)

Near Tamburo Trail, San Antonio, TX 78266
Doug M.

Doug M.

WASHER ROPER RTW4516FW2 "Replaced tub to pump hose due to crack causing water leak,installed supply line,tested unit operation checks ok ; pckd up 2 SU-3805ff (SUPPLY HOSE)s"

Near Elkhorn Loop, Hot Springs, AR 71913
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Issue is ice maker not dispensing ice correctly. Found ice maker to de defective. Ordering new ice maker. ; ordrng 1 W10793298 (icemaker)

Near Fawn Gate St, San Antonio, TX 78248
Doug M.

Doug M.

REFRIGERATOR JENN-AIR JCD2395WES02 "Replaced dispenser pads due to not dispensing ice/water,tested unit operation checks ok"

Near Kittleberger Ct, Hot Springs, AR 71913
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KFXS25RYMS0 "Replaced ice maker and main control due to icemaker not cycling,and not having 120v to fill valve from control,after installing parts icemaker filled,operation checks ok"

Near Raleigh Dr, Conway, AR 72034
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

COOKTOP GAS WHIRLPOOL WCG55US0HS00 Issue is right and rear burners turning on when turning left burners. Ordering parts to solve issue. ; ordrng 1 W10541842 (igntr-surf) and 1 W10541843 (igntr-surf) and 1 W10594394 (manifold)

Near Running Fawn, San Antonio, TX 78261
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER MAYTAG MED6630HC0 Issue dryer making loud noise found seal drum missing causing grinding. Ordering new tub; ordrng 1 8577274 (thermister) and 1 W10381481 (drum) and 1 W10693363 (fuse-thrml)

Near Tremonto, San Antonio, TX 78261
Doug M.

Doug M.

DISHWASHER KITCHENAID KDTE334GPS0 "Replaced dishwasher tub due to bent frame not allowing door to open,tested unit operation checks ok"

Near Conway, AR 72034
Jesus C.

Jesus C.

DISHWASHER AMANA ADB1400AGS0 Did not have drain hose on van. Used shop vac to clear debris from drain hose so customer can use dishwasher. Will come back to instal hose. ; schdld next appmnt for 1/3 FRI !

Near Adams Hill Dr, San Antonio, TX 78227
Doug M.

Doug M.

OVEN AMANA AGR6603SFW2 "Inspected unit for turning off before pre heat is complete,performed service diagnostics found f1e0 error code internal board failure,diagnosed to need oven control per tech sheet ; ordrng 1 W11395410 (ELEC CNTRL )"

Near Atlantic Ln, Piney, AR 71913
Doug M.

Doug M.

COOKTOP JENN-AIR JES9800CAS02 "Rescheduling due to install,realtor to have unit removed so I can install cooktop ; schdld next appmnt for 12/30 MON 8-9"

Near Burrow Ave, Conway, AR 72032
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HW0 Customer called in to reschedule ; schdld next appmnt for 1/3 FRI !

Near Las Colinas, Conway, AR 72034
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Checked refrigerator found compressor not working after finding on its side in box, replaced compressor vacuumed and charged unit everything is working normal now"

Near W Sunshine Dr, San Antonio, TX 78228
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer stated that the issue is that the unit does not dry well and also that the dispenser is broken. Replaced with a new dispenser to resolve that issue and educated customer on the use of rinse aid to aid in the drying process. Unit tested good now. Yes to survey.

Near Arbor Woods, Boerne, TX 78006
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Last visit found faulty evaporator motor. Swapped with new parts to resolve issue. Unit tested good now with no further issues. Yes to survey.

Near Fabra Oaks Rd, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 Replaced water level sensor. Ran diagnostics ice maker working as designed. No error during testing job complete.collected parts and labor

Near Haverhill Way, San Antonio, TX 78209
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWX655DW1 Called customer customer stated he currently does not have power at mobile home where washer is located. Gave customer number to office for rescheduling when power is running.

Near Red Sky Dr, San Antonio, TX 78242
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFE320M0ES2 Replaced element and Inf switch. Customer no longer needed cooktop. Ran range no issues job complete.

Near Serenade Dr, San Antonio, TX 78216
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW8540BW1 Replaced sensor ran diagnostics no issues. Ran small cycle no issues. No error codes found during testing. Job. Complete.

Near Brandy Wine Dr, Poteet, TX 78065
Ezequiel V.

Ezequiel V.

MICROWAVE OVEN JENN-AIR JMC3415ES01 Checked microwave oven found frame slightly bent downward making the door close unevenly.spoke to customer about microwave not being installed correctly and not even with mounted oven. Microwave is moving freely.

Near Hayden Rd, Pleasanton, TX 78064
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW2 Installed new basket. Ran calibration. No issues during testing. Tested to complete.

Near La Violeta St, San Antonio, TX 78211
Steven G.

Steven G.

WASHER WHIRLPOOL WFW6620HC0 "Checked washer found holes in bellow, replaced bellow checked operation unit is working normal now"

Near Castle Hunt, San Antonio, TX 78218
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF555SDHW01 Checked refrigerator found customer had cartons right next to ice maker baffle blocking air flow advised to away from there and let air flow naturally checked ice maker everything is working properly

Near Freemans Farm St, San Antonio, TX 78233
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer complaint was unit would leak replaced water inlet valve to resolve issue unit operating as designed.

Near Ridge Point Dr, San Antonio, TX 78233
Steven G.

Steven G.

DRYER LG DLEX7177RM "Checked dryer found bad support rollers replaced support rollers front, idler pulley and belt, vacuumed blower well and inside dryer unit checks ok"

Near Winding Way, San Antonio, TX 78232
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Turned power off. Removed UI then replaced Ice door assembly reassembled tested found ice door shutting, all operations normal advised customer of survey and paper."

Near Bandana St, Cibolo, TX 78108
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Complaint is water leaking from bottom of freezer section. Found evap drain was blocked. Tried clearing blockage from evap side and from behind unit. blockage can not be cleared. Called techline. Unit is non repairable. Sr 7726715166

Near Aiken St, San Antonio, TX 78237
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER KITCHENAID KDTM404ESS3 Gate code 989 found lower spray arm not engaging right Ordering new part; ordrng 1 W10792724 (arm-spray)

Near Lari Dawn, San Antonio, TX 78258
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF330PAHB2 Replaced control. Tested to complete. Unit is good to go.

Near Marbach Oaks, San Antonio, TX 78245
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Complaint is noise from rear of unit. Found noise coming from compressor. Cotter pin on compressor foot was loose. Secured cotter pin. Noise is gone. No further issues. Tested to complete.

Near Rosalind Way, San Antonio, TX 78222
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KSC24C8EYY01 "Customer stated the issue is that the freezer side is not cooling. Refrigerator side is showing normal temperature. Could not find any visible evidence relating to the issue. Ran tests for thermistors and compressor along with evaporator and all passed. Spoke with DH and ran tests to see if the tri-valve was functional. Test revealed that trivalve is faulty. Based on the estimation for the repair, customer does not wish to proceed. Collected service call."

Near Creek Springs, Boerne, TX 78006
Jim G.

Jim G.

WASHER WHIRLPOOL MHW8100DW0 Rebalanced feet. Demonstrated in home after work done. Issue resolved. Used wire tie to secure hoses. ; used 1 WP8567668 (TIE-WIRE) from stock

Near Terrell Rd, Terrell Hills, TX 78209
Richard G.

Richard G.

WASHER MAYTAG MVWC565FW2 Replaced lid lock. Tested to complete. Unit is good to go.

Near Campton Farms, San Antonio, TX 78250
Jim G.

Jim G.

COOKTOP ELECTRIC WHIRLPOOL WCE55US0HB01 Found one leg of power wired to neutral. Corrected wiring in harness. Issue resolved.

Near Sonata Dr, San Antonio, TX 78216
Richard G.

Richard G.

WASHER WHIRLPOOL WFW5090JW0 Replaced valve and CCU. Tested to complete. Unit is good to go. Unit is stacked washer/dryer. Requesting double labor.

Near Forest Trail Dr, Bandera, TX 78003
Jesus C.

Jesus C.

WASHER AMANA NTW4605EW0 Installed new basket and drive block. Ran calibration. No issues during testing. Tested to complete.

Near Hershey Dr, San Antonio, TX 78220
Richard G.

Richard G.

WASHER WHIRLPOOL WTW4815EW1 "Customer complaint is that some clothes were stuck in the agitator and there were plastic pieces floating in the washing machine. Found a few small pieces under the agitator to be chipped off. Quoted customer cost to repair.collected service fee. Unit is good to go, and customer will order a new agitator if it happens again. Spoke with customer about survey."

Near Hill Rd, Bandera, TX 78003
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW5000DW1 Checked washer found washer not spinning. When in spin agitator spun. Ordering gear case and basket. Bad start push butting constantly getting stuck. Ordering new board and grommet.; rqstng P&A on 1 W10006481 (gearcase) and 1 W10586077 (basket) and 1 W10598040 (bezle assembly) and 1 W10803586 (cntrl-elec)

Near Pleasanton, TX 78064
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFE320M0ES2 Replaced right rear element. Unit is working as designed no error codes found during operation or testing. Job complete.

Near Post Oak Park, San Antonio, TX 78264
Sherman  J.

Sherman J.

REFRIGERATOR KITCHENAID KRFC302EPA00 Upon arrival ran diagnostics on unit. Water valve not. Operating properly. Reservoir possibly frozen. Gasket on both refrigerator doors are torn. Ordered parts to resolve issues. ; ordrng 1 12002023 (WATER TANK) and 4 W10130132 (GASKET TOP AND BOTTOM)s and 4 WPW10130136 (GASKET SIDES)s and 1 WPW10420083 (WATER INLET VALVE)

Near Spanish Oak Dr, Kerrville, TX 78028
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE320M0EW2 Removed rear panels replaced wore harness and installed new power cord customer provided tested all operations normal advised customer of survey and paper.

Near Coral Flounder, San Antonio, TX 78244
Richard G.

Richard G.

WASHER WHIRLPOOL n/a Customer states unit only leaked once during clean washer cycle and hasn’t leaked again. Is going to contact us if the issue happens again.

Near Heinen Rd, Bandera, TX 78003
Sherman  J.

Sherman J.

MICROWAVE OVEN WHIRLPOOL UMV1160CB Replaced control and interlock on unit. No further issues at this time. Unit is functioning as designed.

Near TX-534 Loop, Kerrville, TX 78028
Steven G.

Steven G.

REFRIGERATOR MAYTAG WRX988SIBM01 "Checked refrigerator found refrigerator evaporator iced up, temperature In refrigerator 41 degrees and freezer at -4, dethawed refrigerator evaporator found thermistor in wrong position, replaced thermistor and put in right position per service pointer, refrigerator is working properly now ; used 1 W10902214 (THERMISTOR) from stock"

Near Colonial Ln, Kerrville, TX 78028
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE505W0HW1 Found F1 E0 code in diagnostics unplugged checked power it is good ran unit again no errors but to be sure issue is resolved needs new control rescheduling 12/31.; ordrng 1 W11204518 (CONTROL.)

Near Mt Latmos, Universal City, TX 78148
Devon F.

Devon F.

REFRIGERATOR JENN-AIR JS48SSDUDE01 Customer complaint was unit ice maker arm stripper broke replaced arm stripper to resolve issue unit operating as designed.

Near 7 Winds, San Antonio, TX 78258
Sherman  J.

Sherman J.

MICROWAVE OVEN WHIRLPOOL WOC75EC0HV01 Upon arrival WiFi was on and not connected. Turned off per customer doesn’t use. No further issues at this time.

Near Pinnacle Club Dr, Kerrville, TX 78028
Christian G.

Christian G.

RANGE WHIRLPOOL WEG745H0FS0 Issue stated by customer: Range bake element only igniting intermittently. Shuts off after a few seconds of being lit. Issue occurred previously. Ordering parts.; ordrng 1 W10764654 (burnr-oven) and 1 W10861656 (regulator) and 1 WPW10324262 (igntr-oven)

Near Falls Summit, San Antonio, TX 78245
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Issue is ice maker not making ice.. r place ice maker. Ice maker called for water. Unit now working working as design. No other issues.

Near 7 Winds, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Determined not fault with cooling. Advised to lower temp as some items are freezing in refrigerator compartment. Customer also had leveling issues.

Near Trinity Glade, San Antonio, TX 78261
Devon F.

Devon F.

WASHER MAYTAG MHW3505FW Customer complaint was unit would not drain replaced drain pump to resolve issue unit operating as designed.

Near Stoney Bridge, San Antonio, TX 78247
Richard G.

Richard G.

OVEN ELECTRIC [S JENN-AIR JJW2430WB02 "Entered diagnostics and found error code F8E0, replaced blower fan. Tested unit to complete. Unit is good to go. Spoke with customer about survey. Collected service call and labor."

Near Brushy Creek Dr, Lakehills, TX 78063
Richard G.

Richard G.

COOKTOP ELECTRIC KITCHENAID KICU509XBL00 "Replaced module, hot plate, and display. Customer started a pot of water to test the unit. Everything tested out fine. Unit is good to go."

Near Black Bass Rd, Lakehills, TX 78063
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Water line from valve to icemaker is damaged. Ordering new water line. ; ordrng 1 W10357076 (tube-water)

Near Newell Ave, San Antonio, TX 78215
Sherman  J.

Sherman J.

ICEMAKER (STANDA SCOTSMAN DCE33PA1SSD Upon arrival checked unit out. Turned freeze time and cube size up. No further issues at this time.

Near Grape Creek Rd, Fredericksburg, TX 78624
Richard G.

Richard G.

RANGE AMANA ACR4303MFW3 "Correct parts department label, but wrong part/box. Need correct part!; ordrng 1 W10904901 (cntrl-elec)"

Near Tejas Trail, Bandera, TX 78003
Richard G.

Richard G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Customer complaint is that the lower blower has stopped working again. Both blowers on this unit have already been replaced. Have also changed the control. Replaced the lower oven blower again on this unit. Called techline, but no answer. Will need to call techline and have this documented again. Tested to complete. Unit is good to go."

Near Lazada, , TX 78245
Sherman  J.

Sherman J.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 Upon arrival ran diagnostics on unit. Found no error codes. Ran harvest cycle and fill test. Unit is functioning as designed. No further issues at this time.

Near Westmoor St, Fredericksburg, TX 78624
Devon F.

Devon F.

MICROWAVE OVEN WHIRLPOOL WOC54EC0AS03 Customer complaint was unit fan on MV wouldn’t heat food. Called tech line they suggested the sensor on cooling fan faulty ordering new cooling fan to resolve issue. file number 7726716577; ordrng 1 W10838964 (motor-fan)

Near Jove Oak, San Antonio, TX 78259
Christian G.

Christian G.

WASHER WHIRLPOOL WTW7500GC0 "Issue stated by customer: washer was not completing cycles. Found F0E3, F5E1. Informed customer of proper load sizes. Cleared error codes, ran unit through service verification cycle and rinse/spin cycle. No error codes. Unit test good."

Near Just My Style, San Antonio, TX 78245
Christian G.

Christian G.

WASHER MAYTAG MVWX655DW2 Issue stated by customer: washer making strange noises while in wash cycle. No error codes present. Ran unit through diagnostics cycle. Couldn’t not replicate noise. Customer believes it was unit shifting from spin to agitate. Unit test good. No email available for survey.

Near Sunrise Field Dr, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC465HW2 "Called customer to advise of arrival time, customer stated would not available today. Rescheduled for 30th ; schdld next appmnt for 12/30 MON 3-5"

Near Crane Ave, San Antonio, TX 78214
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX735SDHW00 Removed ice maker removed busted water tube replaced tube harness add ice maker tested all operations normal advised of survey . No email provided.

Near W Main St, Stockdale, TX 78160
Christian G.

Christian G.

MW-HOOD COMBO WHIRLPOOL WMH31017HS2 Issue stated by customer: Microwave damaged during installation. Please review pics.Ordering parts in mean time.; ordrng 1 W11207441 (wraper-cab)

Near Pillard Summit, San Antonio, TX 78245
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found ice buildup in freezer. Door gasket not sealing properly. Reshaped gasket. Good seal on gasket. No further issues. Tested to complete.

Near North Dr, San Antonio, TX 78201
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GW0 "Ran diagnostics no error codes lid lock assy working and control working spoke to customer about symptoms she said if she presses on lid lock will work and unit will wash, found left hinge has excessive play in lid found inner lid separating needs to be replaced requires OTL.; rqstng P&A on 1 W11259006 (LID), states that autho needed"

Near St Hedwig Rd, Saint Hedwig, TX 78152
Jesus C.

Jesus C.

WASHER MAYTAG MVWC416FW Tested washer. Found leak coming from drain pump hose. Hose was loose causing slow leak. Secured hose to pump. Leaking has stopped. No further issues. Tested to complete.

Near Erskine Pl, San Antonio, TX 78201
Shawn W.

Shawn W.

WASHER MAYTAG MVWB765FW1 "Customer was complaining of no power. I checked the outlet and found that the outlet had proper grounding, proper polarity and proper voltage. Replugged the washer and was able to bring up diagnostics. Received error code F6E2 Communication Error UI cannot hear ACU. F2 E1 UI stuck button. I conducted key activation and encoder test and found no keys stuck. I found continuity in the UI harness. There is 120 VAC between J12-3 and J12-1. The diagnostics key is flashing. However, this unit will intermittently not power on or go into diagnostics. We will need a new UI console. I have ordered the part and am rescheduling the control board although it currently looks fine. I will return to vendor if not needed.; rqstng P&A on 1 W11114670 (console)"

Near Park Ave, Martindale, TX 78655
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer stated that the unit is cooling beyond desired temperature and freezing food in fridge. Swapped out damper control to resolve issue. Unit testing good now. Yes to survey.

Near Newkirk, Helotes, TX 78023
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MHW8200FW0 "Customer just closed on house and provided documents that are attached took picture of front panel dent on left side found door not shutting correctly,found F5e2 f3e1 F8e3 f0e1 ran diagnostics found door binding hard time locking and unit over sudsing checked detergent and water hardness found both detergent concentration set way to high and advised to keep water at soft and 2x concentration on detergent to prevent over sudsing deleted error codes ordering new front panel to correct door lock issue advised customer to monitor unit and run clean cycle in interim return 1/6 to install panel.; ordrng 1 WPW10650837 (panel)"

Near Arbor View, Adkins, TX 78101
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTM404ESS2 "Part sent was defective. Reordering part. Will return to repair. ; ordrng 1 W10861526 (pump&motor), used 1 W10861526 (SUMP/PUMP) from stock"

Near Sattler Rd, Spring Branch, TX 78070
Tommy B.

Tommy B.

MICROWAVE OVEN WHIRLPOOL WMH32519CS1 "Swapped control to resolve functioning issues, but the tech ordered the wrong parts for interlock switch. Ordering correct parts to resolve issue.; ordrng 1 W10269458 (switch) and 1 W10269460 (switch)"

Near Ondara, Helotes, TX 78023
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF330PAHB2 Complaint is dishes not drying. Tested dishwasher. Heater is good. No issues during testing. Unit is working properly. Customer not using rinse aid. Performed customer instruct on proper use and care. Job complete.

Near Sabinal, San Antonio, TX 78252
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (S JENN-AIR JJW2830DP01 Ran diagnostics found F1 E1 and and F1 E0 error codes customer states that unit randomly powers on like relay is opening and closing on its on checked connections found no issue ordering both control boards and UI; ordrng 1 W10713606 (panl-cntrl) and 1 W10777215 (cntrl-elec) and 1 W10777215 (cntrl-elec)

Near FM791, Falls City, TX 78113
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC704FBS00 Issue is unit not making ice. Replace ice maker. Ice maker called for ice and tray rotating. Told costumer to give it some time for unit to make ice. Collected service fee plus L+p

Near Harvest Hills, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER WHIRLPOOL WGD6620HW1 Issue is unit turning on. Replace thermal cut off and hi limit stat. Also control board. Unit still not turning on. Check al fuses and they are all checking right. Ordering new UI; ordrng 1 8577274 (thermister) and 1 W10693363 (fuse-thrml) and 1 W11160620 and 1 W11314471

Near Mesa Canyon, San Antonio, TX 78258
Christian G.

Christian G.

RANGE WHIRLPOOL WFE540H0AS1 Issue stated by customer: oven not getting up to temperature. Oven displayed F3E2 and C3E1. Could not get bake element to activate in test mode. Ordering parts. Collected 159+tax priority fee.; rqstng P&A on 1 W10779716 (elmnt-bake) and 1 WP3196548 (fuse-thrml) and 1 WPW10181986 (sensor)

Near Gato Del Sol, San Antonio, TX 78245
Tommy B.

Tommy B.

DRYER MAYTAG MEDB835DW4 Last visit found faulty element. Swapped with new element to resolve issue. No further issues at this time.

Near Silent Cir, San Antonio, TX 78250
Shawn W.

Shawn W.

RANGE KITCHENAID KDRS483VSS03 "I ended up having to call Techline a record 5 times to get access to the components and make a reliable diagnosis. I spoke with Andrew, David, Dave, TJ and finally Robert. SR# 7726719596. The final diagnosis is that it will need a igniter surface. I am also ordering a spark module as a contingency but do not think it will be needed. I explained this to the client and they understand the price possibility. The customer is also interested in purchasing the three new cooktop parts. I quoted them the price listed in the PVR. I am also charging Tier 3 labor. They want to decide on the cooktop parts but definitely want to move forward with the functional repair to the burner. I marked this as an estimate and set the appointment for Friday. I collected the service fee. (W10352963, W10352966, W10352969). The spark module W10116108, the igniter surface W10256047. Client will need to be contacted to find their determination to move forward on the cooktop. I ordere

Near Marcia View, San Antonio, TX 78261
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL ED5PVEXWS06 Determined faulty thermostat. Replaced thermostat. Issue resolved. ; used 1 WP2198202 (THERMOSTAT) from stock

Near Stone Saddle, San Antonio, TX 78258
Richard G.

Richard G.

WASHER WHIRLPOOL WTW4815EW1 "Customer complaint is that some clothes were stuck in the agitator and there were plastic pieces floating in the washing machine. Found a few small pieces under the agitator to be chipped off. Quoted customer cost to repair.collected service fee. Unit is good to go, and customer will order a new agitator if it happens again. Spoke with customer about survey."

Near Hill Rd, Bandera, TX 78003
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW8540BW1 Replaced sensor ran diagnostics no issues. Ran small cycle no issues. No error codes found during testing. Job. Complete.

Near Brandy Wine Dr, Poteet, TX 78065
Christian G.

Christian G.

WASHER MAYTAG MVWX700XW0 Issue stated by customer: washer not spinning. Ran unit through diagnostic cycle and unit spins. Ran a recalibration and rinse+spin cycle to verify unit it spinning. Found F3E1. No getting proper pressure to machine. Ordering parts.; rqstng P&A on 1 W10393562 (cntrl-elec) and 1 WP353244 (pressure switch hose)

Near Rollingfield Dr, San Antonio, TX 78228
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Replaced control board. Still would not go into diagnostics. I called Tech-line talked with Scott. He informed me that the main control board would not be the the control board to replace if it would not go into diagnostics, it would be the UI. The temperatures had changed on customer reboot yesterday to 58 degrees in the Fresh food section and -12 degrees F in the freezer. Scott told me to replace both UI. For the inner door one it requires a new door. I explained to the customer that this could take up to 12 weeks and I supplied her with the SR #7726683559. I ordered the parts.; ordrng 1 W10889614 (ASSEMBLY USER INTERFACE) and 1 W10895452 (dor-fip) and 1 W11293308 (panel-ui)"

Near Monteverde Way, San Antonio, TX 78261
Adam H.

Adam H.

DRYER MAYTAG MED6630HW0 Install components tested unit issue resolved

Near Persimmon St, Corpus Christi, TX 78415
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF532SMHZ01 "Installed components, issue resolved."

Near Tropical Breeze, Aransas Pass, TX 78336
Adam H.

Adam H.

REFRIGERATOR AMANA ART308FFDB03 Customer has declined service to this unit. Customer states unit has started to cool on its own.

Near Caravelle Pkwy, Corpus Christi, TX 78415
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH31017HZ0 Stripped wiring harness is doing repair. Returning with tools in order to complete the repair.; ordrng 1 W10892389 (cntrl-elec)

Near Ranchwell Cove, San Antonio, TX 78249
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer said that the issue is that the unit is not dispensing water. Found issue to be damage in the ice chute portion near the door switch which would not allow circuit to be completed. Ordering new door.; ordrng 1 W11307224 (dor-fip)

Near Burwick Dr, San Antonio, TX 78230
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Issue stated by customer: refrigerator leaking. Found ice built up under pantry drawer. Found water leaking from valve/filter area. Ordering parts.; ordrng 1 EDR1RXD1 (water filter) and 1 W10913947 (valve) and 1 W11346622 (WATER ASSBL) and 1 W11415785 (TUBE)

Near Sunkist, San Antonio, TX 78228
Michael R.

Michael R.

DRYER WHIRLPOOL WED6620HW0 "On arrival the customer said she was having no issues with the dryer, I went ahead and put it into diagnostics and was able to activate,, appliance is working normal, also performed the key/encoder, all is working normal."

Near Jackson Ave, Port Lavaca, TX 77979
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 Found arcing in right rear of cavity. Ordering new touch up paint to correct issue. ; ordrng 1 4396174 (tuchup) and 1 72113 (tuchup)

Near San Antonio, TX 78252
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER [UIS # 41530] n/a Issue is unit keeps turning off while going into cycle. Ordering parts to solve problem ; ordrng 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10803588 (cntrl-elec)

Near Winding View, San Antonio, TX 78260
John L.

John L.

DRYER AMANA NED4655EW1 "Ran unit with airflow tester, reading came back poor. Issue not with unit but ventilation. Explained findings to customer."

Near E Ave G, Robstown, TX 78380
Shawn W.

Shawn W.

WASHER MAYTAG MVWC415EW1 The client had a window from our office from 9am to 4 pm. The client said he was already gone for the evening and would like to reschedule. He would like someone from the office to call for rescheduling.; O-emld tckt

Near Medical Dr, San Antonio, TX 78229
Uriah B.

Uriah B.

DISHWASHER MAYTAG MDB8989SHZ0 Replaced drain hose. All checks ok.

Near Northwood Dr NW, Roanoke, VA 24017
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KSC24C8EYY01 "Customer stated the issue is that the freezer side is not cooling. Refrigerator side is showing normal temperature. Could not find any visible evidence relating to the issue. Ran tests for thermistors and compressor along with evaporator and all passed. Spoke with DH and ran tests to see if the tri-valve was functional. Test revealed that trivalve is faulty. Based on the estimation for the repair, customer does not wish to proceed. Collected service call."

Near Creek Springs, Boerne, TX 78006
Uriah B.

Uriah B.

WASHER MAYTAG MVWX655DW1 Did not know about 82 service charge. Cancelled svc.

Near Jae Valley Rd, Roanoke, VA 24014
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL WDT970SAHZ0 Called 10-15 minutes ahead. Left VM. Replaced pump and motor assembly. All checks ok.

Near Parkview Dr, Vinton, VA 24179
Christian G.

Christian G.

RANGE WHIRLPOOL WFE540H0AS1 Issue stated by customer: oven not getting up to temperature. Oven displayed F3E2 and C3E1. Could not get bake element to activate in test mode. Ordering parts. Collected 159+tax priority fee.; rqstng P&A on 1 W10779716 (elmnt-bake) and 1 WP3196548 (fuse-thrml) and 1 WPW10181986 (sensor)

Near Gato Del Sol, San Antonio, TX 78245
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT518SZFB "Inspected unit,found issue to be with fan on unit not functioning. Order and replace to resolve issue.; ordrng 1 2315539 (fan motor) and 1 W10646206 (harns-wire)"

Near Ashburn Ave, Robstown, TX 78380
Doug M.

Doug M.

WASHER MAYTAG MVWB765FW3 "Replaced suspension kit due to basket bottoming out,replaced gearcase due to knocking noise,tested unit operation checks ok ; pckd up 1 W11393685 (GEARCASE)"

Near Park Pl Dr, Conway, AR 72034
Michael R.

Michael R.

WASHER MAYTAG MVWBA55DC2 "Called the customer, it’s not a good number. Arrived at location, knocked on the door several times, NOH, no vehicles at location, waited for 10 minutes, no show left magnet on front door ; saved tckt"

Near E Power Ave, Victoria, TX 77901
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 Customer complaint of water dripping out of back of unit inspection of unit shows no water dripping from valve or anywhere else but further inspection shows unit is not making ice. Replace water valve to resolve issue; ordrng 1 W10498995 (valve-inlt)

Near Hiawatha St, Corpus Christi, TX 78405
John L.

John L.

REFRIGERATOR WHIRLPOOL WRV986FDEM "Inspected unit, found that compressor has gone bad. Customer said unit had been previously worked on by another company, was told that compressor had been replaced. But signs show otherwise. Will need to replace compressor to resolve.; rqstng P&A on 1 W10756020 (compressor)"

Near Inverrary Dr, Rockport, TX 78382
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Inspected unit, found issue to be with compressor. Will need to replace to resolve. Sealed system under warranty.; ordrng 1 W10485433 (compressor)"

Near CTY BY THE SE, TX 78336
Doug M.

Doug M.

WASHER MAYTAG MVWB835DC4 "Another company has already been dispatched and they are returning Friday with parts,bill for svc due to double dispatch"

Near North Little Rock, AR 72120
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "The appliance would power on, voltage is good at wall outlet, removed the UI, plugged the appliance in and the control is not powering on, ordered control to resolve issue ; ordrng 1 W11162438 (cntrl-elec)"

Near Willowick Dr, Port Lavaca, TX 77979
John L.

John L.

WASHER MAYTAG MVWX655DW1 "Unable to remove wash plate from unit. Plate is fused to shaft of gear casing, plate has started to crack during removal attempt. Will not be able to remove without damaging plate. Also during attempt to remove plate and gearcase, found a crack at bolt threading where leak is originating from. Tub will need to be replaced as well to resolve issue.; ordrng 1 W10512161 (tub asm) and 1 W10586077 (basket) and 1 W10609480 (washplate)"

Near 2nd St, Taft, TX 78390
Doug M.

Doug M.

WASHER ROPER RTW4516FW2 "Inspected unit for water sound in tub found customer is hearing the water in tub ring,informed customer this is normal,found basket off center causing tub to hit cabinet,adjusted legs to center basket,performed service diagnostics found no error codes, performed manual test all steps checked ok,verified normal operation unit checks ok"

Near Allen St, North Little Rock, AR 72118
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HW0 "Customer said that the appliance isn’t spinning out the water from clothes. No error codes, I put appliance into quick wash diagnostics, completed with no issues or error codes. I tried to test the spin cycle on the manual test, UI wouldn’t allow me scroll up on selections with temp button but would let me scroll up with soil button and it also wouldn’t allow me to pause the test no matter what test I put it in. Tried to run another quick wash test and it would just shut down. Ordered UI and control just in case. ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322905 (cntrl-elec)"

Near Jackson Ave, Port Lavaca, TX 77979
Uriah B.

Uriah B.

WASHER MAYTAG MVWB865GW0 Power button not responding. F9e2F0e3F7e5Per techline. Recommend replacing UI. W11135391Recommend unplugging between uses. SR7726712524; ordrng 1 W11135391

Near N Franklin St, Christiansburg, VA 24073
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Customer stating to have extended-warranty through Best Buy,informed customer she would have to contact extended warranty company for proper dispatch to cover repair"

Near St Michael Dr, Little Rock, AR 72211
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRFF507HPS00 Needs ice box door with gasket. Needs ice box fan. ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11268536 (door-ice)

Near Green Hill Ln, Elliston, VA 24087
Doug M.

Doug M.

DRYER WHIRLPOOL WED6620HC0 "Inspected for rattling sound,found vibration coming from vent duct inside unit,made adjustments to vent duct,tested unit vibration went away,verified normal operation unit checks ok"

Near Commentry Way, Little Rock, AR 72223
Doug M.

Doug M.

DRYER MAYTAG MEDC300BW0 "Inspected unit for not starting, tested incoming voltage checked ok,found thermal fuse has shorted not allowing unit to start,replaced fuse tested unit operation checks ok ; used 1 WP3392519 (FUSE) from stock"

Near Reservoir Rd, Little Rock, AR 72227
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Cx stated the unit won’t stop running. Also no heat. Found improper power to the unit. Needs timer. ; ordrng 1 WPW10185982 (timer)

Near Mt Regis Dr, Salem, VA 24153
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit for ice build up under ice bin after previous repair,found ice door is not sealing to door liner correctly,found door liner has wrinkle near where ice door seats not allowing ice door gasket to seal off warm air,diagnosed to need door and ice door; ordrng 1 W10757550 (dor-fip ss) and 1 W11171728 (door-ice)"

Near Westfield Dr, Conway, AR 72034
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Unit intermittently shutting down. Lights shutting off. Needs all electronic boards. ; ordrng 1 W10804160 (cntrl-elec) and 1 W11087200 (invrtr-box) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)

Near Vauxhall Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRT518SZFW00 Temperature concern: freezer running in the 20s consistently. Refrigerator running ok at about 37; ordrng 1 W11371382 (CONTROL.) and 1 WPW10384183 (thermistor)

Near Lincoln Ln, Blacksburg, VA 24060
Jim G.

Jim G.

VENTHOODS KITCHENAID KVUB406GSS00 Replaced both LEDs. Determined issues lies with electrical components. Order all possible part. Will return to repair. Marc SR# 7726670687; ordrng 1 W10711069 (filter) and 1 W10735734 (capacitor) and 1 W11157481 (transformr) and 1 WPW10716816 (cntrl-elec)

Near Frontier, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 Ordering dual valve to address noise. ; ordrng 1 W11043013 (valve)

Near Summer Copper, Bulverde, TX 78163
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Issue stated by customer: water not dispensing. Water would dispense during diagnostic test, but not out of the test. Replaced Control. Unit still not dispensing water. Read service pointer citing high pressure issues will cause no water. Ordering regulator kit from service pointer.; ordrng 1 W10786952 (REGULATOR KIT)"

Near Del Mar Trail, San Antonio, TX 78251

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