Near Salem, VA 24153
Uriah B.
Job Details: 12/18/2020
LAUNDRY WHIRLPOOL MVWB765FW0 Control getting power to the UI. UI not responding properly. Needs UI console.W10919546. UI console.
Near Max Meadows, VA 24360
Uriah B.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced slide adapters, door. Mounted to ensure good seal. Seemed to be closing ok. Cx to observe."
Near Blacksburg, VA 24060
Uriah B.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 replaced control and rc evap motor. all checks ok.
Near Roanoke, VA 24015
Uriah B.
Job Details: 12/18/2020
RANGE WHIRLPOOL WFE505W0HZ1 Found terminal block charred and wires broken. Cx to call Whirlpool to see about help. Will move forward with ordering parts to repair. ; ordrng 1 WPW10245259 (Term block) and 2 WP7103P027-60 (Nut)s
Near Blacksburg, VA 24060
Uriah B.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 repoaced the freezer door. operation checked ok. cx to observe.
Near Salem, VA 24153
Uriah B.
Job Details: 12/18/2020
REFRIGERATOR KITCHENAID WRV986FDEM "Part not in yet. Previous visit not linked, but should say that we needed the part. ; O-emld tckt"
Near Blue Ridge, VA 24064
Chris S.
Job Details: 12/18/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 The control isn’t responding properly. The diverted valve coil is checking open. ; ordrng 1 W11410063 (CONTROL ) and 1 W11416363 (PUMP AND MOTOR )
Near Roanoke, VA 24014
Chris S.
Job Details: 12/18/2020
LAUNDRY WHIRLPOOL WTW8240YW0 The lid latch is still working intermittently but not all the time. ; ordrng 1 WPW10619844 (latch)
Near Salem, VA 24153
Chris S.
Job Details: 12/18/2020
WASHER MAYTAG MVWB835DW3 There was an F8E1 error code indicating that the water flow is inefficient. He hot water valve was not turned open. I opened the valve and checked operation. All operations check ok. I recalibrated the unit.
Near Roanoke, VA 24019
Chris S.
Job Details: 12/18/2020
WASHER MAYTAG MVWX655DW0 The wash plate splines are stripped causing the unit to not agitate. Customer will repair the unit himself.
Near Salem, VA 24153
Uriah B.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL GI5FVAXVQ01 Found hole in vinyl tubing coming to the refrigerator. Repaired with 1/4 x 1/4 fitting. All checks ok. ; used 1 WP4373559 (Guess fitting) from stock
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/18/2020
DRYER MAYTAG MEDC465HW0 "Checked units wiring connections. Found install at the terminal block slightly loose, but no charring or damage. Tightened all connections at terminal block. Checked all wiring for signs of wear or damage. None found. Checked element and all wiring to and from it. Element operation checks ok. Ran test cycle and unit. Will submit for warranty, but if rejected, cx is aware that he will be billed. ; used 1 Wp8567668 (Tie) from stock"
Near Roanoke, VA 24018
Uriah B.
Job Details: 12/18/2020
REF KITCHENAID KBL036FTX03 Lights went out. Cx tried resetting unit. Had trouble turning unit back on. Cooling came back but lights and icemaker are not operating. Cx explanation sounds very similar to service pointer about UI. Needs UI. W10468945. UI control. Cx did not want to proceed with the work. Did not collect service charge as I was unsure if we were charging them this trip. Informed cx that they may be billed.
Near Roanoke, VA 24017
Chris S.
Job Details: 12/18/2020
DRYER MAYTAG MEDC465HW0 The terminal block had gotten very hot and melt the wiring. I installed a new terminal block and checked operation. All operations check ok. ; used 1 279320 (TERM BLOCK) from stock
Near Vinton, VA 24179
Chris S.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 I installed the UI and control. I then was made aware that there was an issue with the defrost drain. I checked and found the drain tube to be collapsed with no water able to pass through. I called tech line and they deemed the unit as non repairable.
Near Roanoke, VA 24017
Chris S.
Job Details: 12/18/2020
DRYER MAYTAG MEDC465HW0 The terminal block had gotten very hot and melt the wiring. I installed a new terminal block and checked operation. All operations check ok. ; used 1 279320 (TERM BLOCK) from stock
Near Bent Mountain, VA 24059
Uriah B.
Job Details: 12/18/2020
LAUNDRY WHIRLPOOL MVW7232HW0 Arrived and unit would not turn on. Reset unit by unplugging. Power came back to unit. All functions ok at this time.
Near Shawsville, VA 24162
Chris S.
Job Details: 12/18/2020
VENTHOODS UNKNOWN UXB1200DYS I installed the right front light socket and checked operation. All operations check ok.
Near Mayflower, AR 72106
Blake D.
Job Details: 12/18/2020
WASHER MAYTAG MVWB755DW0 "Inspected unit for not cycling properly, ran diagnostic test found error code f0e5 (off balance load) called tech line spoke with tj (7729525805) with no other codes following f0e5 to not replace parts, pushed down on basket suspension checks okay, unit runs as designed"
Near Greenbrier, AR 72058
Jeff N.
Job Details: 12/18/2020
WASHER MAYTAG MVWB766FW1 "5 year factory warranty purchased in 2018 customer stated that machine would squeal when valves opened, I tested each valve and found one that was faulty and causing the sound, I replaced valve block and tested, sound was eliminated. Unit is functional. ; used 1 W11165546 (VALVE) from stock"
Near Greenbrier, AR 72058
Blake D.
Job Details: 12/18/2020
M/W OTR WHIRLPOOL WMH54521JZ0 "Replaced listed parts, tested unit operation checks okay"
Near Little Rock, AR 72223
Blake D.
Job Details: 12/18/2020
LAUNDRY WHIRLPOOL MED7230HW "Replaced listed parts due to motor not functioning, found that unit doesn’t go past sensing, put in diagnostic no codes, diagnosed to need control board ; ordrng 1 W11441687 (CONTROL)"
Near Greenbrier, AR 72058
Jeff N.
Job Details: 12/18/2020
LAUNDRY WHIRLPOOL WTW5000DW3 "Ran machine to verify board, board was operational but unit makes loud noise. Took belt off to check motor, no noise. With belt on screeching noise, ordering splutch, and gearcase.; ordrng 1 W10721967 (drive pulley) and 1 W10837741 (lid strike) and 1 W11239857 (belt) and 1 W11454734 (GEARCASE)"
Near Conway, AR 72034
Jeff N.
Job Details: 12/18/2020
ICEMAKER KITCHENAID KUIA15NRHS9 "Customer stated they could hear water start but no ice production. I turned machine on and verified that water filled, compressor turned on, evap cooled down, circulating pump did not start, I ohmed it and it is faulty. I verified by checking voltage to pump, 120v. I then ohmed out bin thermistor and it did not ohm. Ordered bin thermistor, and circulating pump.; ordrng 1 WP2217220 (pump) and 1 WP2313633 (thermostat)"
Near Conway, AR 72034
Jeff N.
Job Details: 12/18/2020
FREEZER WHIRLPOOL WRF535SWHZ02 "Customer stated that machine is shutting off by itself daily. Sr# Bruce 7729532586 per Tech line went through diagnostics test without any irregularities also checked voltage from refrigerator to board and had 120 V, power to unit checks good, tech line recommends control board and hmi. Ordered both ; ordrng 1 W11478401 (HOUSING) and 1 WPW10503278 (refer elect cont brd)"
Near Hot Springs Village, AR 71909
R. H.
Job Details: 12/18/2020
N/A N/A MDB8750AWS "Tested found leakin from the bottom seal and door seal , ordering parts .; ordrng 1 WP99003041 (Bottom seal) and 1 WP99003337 (Door seal)"
Near Hot Springs, AR 71909
R. H.
Job Details: 12/18/2020
N/A N/A GHW9250ML1 "Tested found that the front outer tub is broken and chipped , also the bellow is torn due to the tub , tested the rear outer tub its cracked too . Ordering parts .; rqstng P&A on 1 Wp8181673 (Tub gasket) and 1 W10772618 (Rear tub) and 1 W10772607 (Front tub) and 1 Wp8182119 (Bellow)"
Near Hot Springs, AR 71909
R. H.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Tested found that the control board is shorted out causing lights to flicker . Ordering control .; ordrng 1 W11224256 (Control)
Near Pearcy, AR 71964
R. H.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Tested found that its the dispenser assembly its not locking in on the switch p,attic piece is broke , ordering dispenser. ; ordrng 1 W11423788 (Dispenser)"
Near Maumelle, AR 72113
Blake D.
Job Details: 12/16/2020
WASHER WHIRLPOOL WTW4800XQ4 "Inspected unit for for off balance, found that the suspension rod in back broke off from the top, found the ring to be chipped, diagnosed to need suspension and ring-tub; ordrng 1 W10440729 (SUSPENSION) and 1 WPW10215107 (RING-TUB)"
Near Little Rock, AR 72209
Blake D.
Job Details: 12/16/2020
N/A N/A ED2VHEXVQ01 "Inspected unit for noise, found that the fan next to the compressor was off, diagnosed to need fan blade and motor; ordrng 1 W10156818 (BLADE) and 1 WP2188874 (MOTOR )"
Near Conway, AR 72034
Jeff N.
Job Details: 12/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Ordered sump and pcb; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)
Near Paron, AR 72122
Blake D.
Job Details: 12/16/2020
LAUNDRY WHIRLPOOL MHW6630HW "Inspected unit for shaking, ran diagnostic found error code f0e5(off balance) f5e2(door lock), did auto test on unit, tested okay, after test there was no lock error code, the f0e5 stayed, called tech line jk (7729450830) to order a control board and shocks, called partner team authorization (#MTQVV00DPL1); ordrng 4 W11117022 (SHOCK)s and 1 W11322883 (CNTRL-ELEC)"
Near Little Rock, AR 72204
Blake D.
Job Details: 12/16/2020
WASHER WHIRLPOOL MVW6230RHW "Inspected unit for noise, ran service diagnostic found no errors, unit runs as designed"
Near Conway, AR 72034
Jeff N.
Job Details: 12/16/2020
LAUNDRY WHIRLPOOL WTW7500GC2 The seal strip has came out. Ordered console and lid; ordrng 1 W11130236 (lid) and 1 W11130341 (console)
Near Conway, AR 72032
Jeff N.
Job Details: 12/16/2020
WASHER WHIRLPOOL WTW4816FW2 Ordered new agitator. This one has burrs on it.; ordrng 1 WP3951744 (agitator)
Near Vilonia, AR 72173
Jeff N.
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Sr # 7729193693 rc thermistor not ohmimg correctly. Ordered fc thermister to hard wire in. Per tech support.; ordrng 1 W10316760 (thermistor)
Near Conway, AR 72034
Blake D.
Job Details: 12/16/2020
WASHER MAYTAG MVWB766FW1 "Inspected unit for stopping during cycle, ran diagnostic found error code f6e2 communication error to ui, f2e1 ui stuck, unit is stuck on 888 diagnosed to need ui and OVERLAY; ordrng 1 W11135392 (CNTRL-ELEC) and 1 W11135393 (OVERLAY)"
Near Enola, AR 72047
Jeff N.
Job Details: 12/16/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced adjusters checks good.; used 1 W10712394 (ADJUSTER) from stock
Near Benton, AR 72019
Blake D.
Job Details: 12/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Inspected unit for ice not dispenseing and ui control on drawer not functioning, took apart dispenser put it back together, unit checks okay, ui control board found damaged, diagnosed to need control board for the drawer; ordrng 1 WPW10769076 (CONTROL)"
Near Little Rock, AR 72206
Blake D.
Job Details: 12/16/2020
OVEN WHIRLPOOL WFE525S0HB0 "Replaced listed parts, operation checks okay"
Near Searcy, AR 72143
Jeff N.
Job Details: 12/16/2020
WASHER MAYTAG MVWC465HW2 Ordered acu and actuator ; ordrng 1 W10913953 (actuator) and 1 W11249158 (cntrl-elec)
Near Benton, AR 72015
R. H.
Job Details: 12/16/2020
BELLA WHIRLPOOL KRFC704FSS01 "Installed evap , vacuum down with pump , shot with refrigerant , tested pressures tested good ."
Near Little Rock, AR 72206
R. H.
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Tested found leak in the evap , big block of ice on the right-side of Evan, ordering Evap.; ordrng 1 W10836706 (Evap assembly)"
Near Little Rock, AR 72223
R. H.
Job Details: 12/16/2020
ICEMAKER KITCHENAID KUIX335HPS00 "Could not duplicate the problem . Tested compressor, fan motor , pump , and bin thermistor . Tested good . When I got here it is full of ice ."
Near Searcy, AR 72143
Jeff N.
Job Details: 12/16/2020
MICROWAVE JENN-AIR JMW3430WP02 Talked with tech line and got part number for kit. W10811020. Ordering; ordrng 1 W10811020 (brkt-suprt)
Near Conway, AR 72034
Jeff N.
Job Details: 12/16/2020
TRASH WHIRLPOOL GC900QPPB6 Replaced board checks good.
Near Little Rock, AR 72223
Blake D.
Job Details: 12/16/2020
LAUNDRY WHIRLPOOL MED7230HW "Inspected unit for not working, found motor drive to not function properly, diagnosed to need motor drive; ordrng 1 279787 (MOTOR-DRVE)"
Near Little Rock, AR 72212
Blake D.
Job Details: 12/16/2020
DRYER SAMSUNG DV400EWHDWR/AA "Inspected unit for not heating, tested voltage, tested okay, tested omens on heating element found no readings, diagnosed to need heating element, customer paid sc and part 217.83 labor to be charged after work 107.64; ordrng 1 WP35001247 (HEATING ELEMENT)"
Near Conway, AR 72032
Jeff N.
Job Details: 12/16/2020
WASHER WHIRLPOOL MHW6630HW0 Ran # 12 in diagnostics. Checked good. Ran quick cycle checked good at this time.
Near Scott, AR 72142
Blake D.
Job Details: 12/16/2020
LAUNDRY WHIRLPOOL MVW7232HC "Inspected unit for not cycling, found control board and ui not functioning properly,diagnosed to need control board and ui; ordrng 1 W11419171 (CONTROL) and 1 W11478526 (UI)"
Near Little Rock, AR 72206
Blake D.
Job Details: 12/16/2020
WASHER MAYTAG MVWX655DW2 "Inspected unit for not dispensing fabric softener, found that water gets in but does not dispense fabric softener, diagnosed to need dispenser drawer ; ordrng 1 W11127356 (DRAWER)"
Near Little Rock, AR 72210
R. H.
Job Details: 12/16/2020
DRYER WHIRLPOOL WED4815EW1 "Tested found nothing wrong with dryer , did a customer instruct , explained to her about the signal off and on button or switch and let her know it does not turn off the dryer just the sound when its done ."
Near Conway, AR 72034
Jeff N.
Job Details: 12/16/2020
OVEN KITCHENAID KSEG950ESS2 "Replace fan blower, tested and was good, but error code for stuck key. Ribbons and connections good. Ordered control board, pcb and hmi. ; ordrng 1 W10915815 (panl-cntrl) and 1 W11100513 (cntrl-elec) and 1 W11105615 (cntrl-elec)"
Near Conway, AR 72034
Jeff N.
Job Details: 12/16/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 SR# wttnv00apl1 ordering sump and pcb.; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)
Near Sherwood, AR 72120
Blake D.
Job Details: 12/16/2020
REFRIGERATOR MAYTAG MRT118FFFE05 "Inspected unit for not sealing, found no sealing issue, unit runs as designed"
Near Conway, AR 72034
Jeff N.
Job Details: 12/16/2020
WASHER WHIRLPOOL WTW5000DW3 "Cleaned out filter screen on water valve due to well water. Recalibrate, checks good."
Near Lonoke, AR 72086
Blake D.
Job Details: 12/16/2020
DRYER WHIRLPOOL VED6505GW0 "Inspected unit for not heating properly, found no reading on fuse replaced fuse tested unit operation checks okay ; used 1 WP3392519 (FUSE) from stock"
Near Conway, AR 72034
Jeff N.
Job Details: 12/16/2020
WASHER MAYTAG MVW7230HC0 "Checked error codes and found out of balance, cleared error then ran calibration and informed customer of loading issues."
Near Little Rock, AR 72206
R. H.
Job Details: 12/16/2020
WASHER WHIRLPOOL WTW8500DW0 "Tested found error code f5 e2 which is lid lock , tested lid lock it is bad , they had another code which is f2 e1 which is a key sticking on the ui , ui is going out . Needs ui and lid lock . Ordering parts . ; ordrng 1 W10861501 (Console ui) and 1 W10810403 (Lid lock)"
Near Bryant, AR 72022
R. H.
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed ice maker tested ice maker tested good .; dspstn on spec-tagged invntry: 1 WPW10300022 ICEMAKER
Near Little Rock, AR 72206
R. H.
Job Details: 12/16/2020
DRYER WHIRLPOOL WED49STBW1 "Tested found that I was only getting have power on the plug , found that the breaker had been tripped due to power outage , flipped breaker back on tested plug tested good , tested dryer tested good heating up everything tested good."
Near Bryant, AR 72022
Blake D.
Job Details: 12/16/2020
WASHER WHIRLPOOL WTW5100HW0 "Replaced listed parts found that the facia was defective, called tech line spoke with Kathy (7729491781) informed me that a new facia is needed; ordrng 1 W11478519 (FaCIA)"
Near Little Rock, AR 72227
R. H.
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRT511SZDW00 Tested found that the water line coming into the ice maker is really short needs a extension or new line . Ordering parts . Unit is under warranty per serial number .; ordrng 1 1129316 (Water tube kit)
Near Benton, AR 72019
R. H.
Job Details: 12/16/2020
WASHER WHIRLPOOL WTW8800YC1 Tested found that it needs a outer tub assembly told customer it would be at least 500. 00 he said no thank you he is buying a new one .
Near Conway, AR 72034
Jeff N.
Job Details: 12/16/2020
DRYER MAYTAG MED7230HW1 Terry phone # 479-263-3035 going to talk with Zellner’s about dryer vent and move dryer back on right. Dryer not drying without pulling dryer out and stretching out vent hose. Ms. Zellner said she would take care of.
Near Searcy, AR 72143
Jeff N.
Job Details: 12/16/2020
RANGE WHIRLPOOL WFE525S0JZ0 "Checked power at block and had 240 between pos and neg, and between each leg to neutral and had 120. Verified element is 240. Ohmed temp probe and was good, control board is bad and will need a new one to restore operation. ; ordrng 1 W11256088 (cntrl-elec)"
Near Benton, AR 72015
Blake D.
Job Details: 12/16/2020
MICROWAVE WHIRLPOOL WMH53520CS "Replaced listed parts, tested unit operation checks okay"
Near Hensley, AR 72065
Blake D.
Job Details: 12/16/2020
DRYER MAYTAG MEDC215EW1 "Inspected unit for not turning on, found the push start to be faulty, customer is only paying for sc , part is WPW10117655 , customer wants to do order the part and install himself"
Near Conway, AR 72034
Jeff N.
Job Details: 12/16/2020
DISHWASHER MAYTAG MDB8989SHZ0 Did not rec. sump assy. Rec motor installed needs pcb.; ordrng 1 W11225084 (cntrl-elec)
Near Conway, AR 72032
Jeff N.
Job Details: 12/16/2020
WASHER WHIRLPOOL WTW4816FW2 "Preformed Manuel test on spin and agitation and found terrible sound, then under the machine and spun the motor and found it was grinding as well, actuator is only moving halfway. needs new gear case, motor, splutch, belt and actuator ; ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11454741 (GEARCASE) and 1 WPW10006384 (drive belt)"
Near Conway, AR 72032
Jeff N.
Job Details: 12/16/2020
DISHWASHER WHIRLPOOL KDFM404KPS0 Arrived and attempted to run a quick wash cycle and found that motor and pump was bad will need to be replaced. ; ordrng 1 W11416362 (PUMP AND MOTOR)
Near Conway, AR 72034
Jeff N.
Job Details: 12/16/2020
DRYER WHIRLPOOL WED7000DW2 "Replaced heating element, did not hook hose back up due to customer wanting to clean out vent. ; used 1 279838 (ELEMENT) from stock"
Near Alexander, AR 72002
R. H.
Job Details: 12/16/2020
LAUNDRY MAYTAG MVWB765FW3 "Tested found lid is broke and the hinge wire is broke , due to the hinges being bad, ordering parts they are not in stock pushing a month out .; ordrng 1 W11401116 (Left hinge) and 1 W11399226 (Right hinge) and 1 W11259006 (Lid) and 1 Wp8563965 (Left hinge wire) and 1 Wp8?72974 (Right hinge wire)"
Near Benton, AR 72015
R. H.
Job Details: 12/16/2020
REFRIGERATOR AMANA ASD2575BRB01 "Installed wire harness to ice maker , tested functions tested good ."
Near Mayflower, AR 72106
Blake D.
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Inspected unit for ice build up, found leaking from the VALVE, diagnosed to need valve; ordrng 1 W11043013 (VALVE)"
Near Benton, AR 72019
R. H.
Job Details: 12/16/2020
KITCHEN MAYTAG MDB8959SFH0 "Tested found that the sump is going out , ordering sump .; ordrng 1 WPW10591570 (Pump assembly)"
Near Greenbrier, AR 72058
Blake D.
Job Details: 12/16/2020
RANGE WHIRLPOOL WFE525S0HV0 "Inspected unit for not closing, found that right hinge disfunction and bend, diagnosed to need right door hinge; ordrng 1 WPW10299224 (HINGE-DOOR)"
Near Pearcy, AR 71964
R. H.
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Tested found evap leak this thing has a new compressor and charging ports with filter dryer , hooked my gauges up and shot with nitrogen tank and found leak in the evap , ordering evap .; ordrng 1 W11256565 (Evap)"
Near Searcy, AR 72143
Jeff N.
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived and found ice guide was missing and will need to be ordered, mullion strip was also bad and will need new one. Also light in freezer is bad. Ordering; ordrng 1 W10695459 (module) and 1 W11025614 (rail-mulln) and 1 WPW10435760 (guide-ice)"
Near Royal, AR 71968
R. H.
Job Details: 12/16/2020
DRYER WHIRLPOOL WED4815EW1 "Tested found that the on and off switch has a short in it , not working , ordering switch . This is still under warranty took pic of receipt . ; ordrng 1 Wpw10117655 (Power switch)"
Near Hot Springs, AR 71901
R. H.
Job Details: 12/16/2020
DRYER AMANA NED4655EW "Tested found d blower wheel is broke on this one , already used my truck stock on the one before this , ordering blower wheel .; ordrng 1 Wp694089 (Blower wheel)"
Near Benton, AR 72015
Blake D.
Job Details: 12/16/2020
OVEN WHIRLPOOL RF368LXPQ0 "Inspected unit for bake element not functioning properly, found when I turned on the element red spark in the front and back and a noise from element, diagnosed to need bake element ; ordrng 1 WPW10308477 (BAKE ELEMENT )"
Near Hot Springs, AR 71901
R. H.
Job Details: 12/16/2020
DRYER AMANA NED4655EW1 "Tested found blower wheel is broke , not spinning . Had on truck stock used blower wheel tested dryer tested good .; used 1 WP694089 ( Blower wheel) from stock"
Near Searcy, AR 72143
Jeff N.
Job Details: 12/16/2020
FREEZER WHIRLPOOL WRQA59CNKZ Need full lock ring kit. Evaporator has has ice block on line from unit to accumulater. Ordering filter dryer. ; ordrng 1 W11024453 (FILTER DRYER)
Near Hot Springs, AR 71901
R. H.
Job Details: 12/16/2020
WASHER AMANA NTW4516FW3 "Tested found pressure hose was not attached to the tub , attached hose tested good"
Near Drasco, AR 72530
Jeff N.
Job Details: 12/16/2020
RANGE AMANA AER6303MFS2 "Arrived checked voltage which was good, found control board faulty. Will need to be replaced; ordrng 1 W11297545 (cntrl-elec)"
Near Greenbrier, AR 72058
Blake D.
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Inspected unit for not cooling, found ice around EVAP cover, after defrosting ice found leak in evaporator and fan not functioning, diagnosed to need fan and evaporator ; ordrng 1 W11087438 (FAN) and 1 W11116006 (EVAPORATOR )"
Near Hot Springs, AR 71901
R. H.
Job Details: 12/16/2020
WASHER AMANA NTW4516FW3 "Tested found sock in drain pump pulled sock out , tested drain tested good ."
Near Victoria, TX 77905
Michael
Job Details: 12/15/2020
DRYER WHIRLPOOL WED4815EW1 "Not heating per customer. Ran the appliance, not getting hot, unplugged the appliance, voltage is good at both wall outlet and appliance. Removed the back panel and tested the thermostats and heat element, all checks out, not getting the right voltage to activate the heat element, ordered the motor to resolve the issue; ordrng 1 W10396029 (asm mtr)"
Near Port Lavaca, TX 77979
Michael
Job Details: 12/15/2020
MICROWAVE WHIRLPOOL WMH78019HZ1 "Installed the new door, it allows me to navigate, all functions are working normal. Put a cup of water in the microwave to heat it, still not heating. I will need a helper to remove this microwave, to get to the diode, rescheduled the customer ; schdld next appmnt for 12/21 MON !"
Near Port Lavaca, TX 77979
Michael
Job Details: 12/15/2020
WASHER MAYTAG MVW7230HW0 "F2E2 error code, checked all the connections and ribbons, all plugged in properly, followed service pointer, same error code keeps popping up, unable to navigate or power off the appliance, bad UI, left the appliance unplugged, per office note, part is on order, please reschedule.; O-emld tckt"
Near Corpus Christi, TX 78417
Adam
Job Details: 12/15/2020
WASHER WHIRLPOOL WTW5000DW1 Inspection of unit shows error code for stuck button. Customer complaint of unit making loud noise at the beginning of operation. Further inspection of unit shows wash plate has broken loose from gear case post. Your case seems to be in relatively good condition but wash plate is stripped out. Replace wash plate to resolve issue; ordrng 1 W10609476 (washplate) and 1 W10625252 (screw)
Near Corpus Christi, TX 78412
Adam
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 Believe customer has left the freezer open once or twice allowing large amounts of ice to form in and on slides and rails for freezer drawers. Replace rails and slides for entire freezer compartment to resolve issue; ordrng 2 13002603SP (bracket)s and 2 13002604SP (bracket)s and 1 W10235358 (glide) and 2 W10235368 (glide)s and 1 W10826790 (retainer) and 1 W10826791 (retainer)
Near Corpus Christi, TX 78418
Adam
Job Details: 12/15/2020
WASHER MAYTAG MVWB835DW5 Inspection of unit shows error code F1E8 Long Fill no fill. Manual testing of function results and buzzing noise with no water entering units. Replace water valve to resolve issue. Cording to customer lady she spoke with in our office stated part would be in on Friday. Notes not specifically say do not re-order so I will be ordering parts to be on the safe side.; ordrng 1 W11096267 (valve)
Near Goliad, TX 77963
Michael
Job Details: 12/15/2020
RANGE WHIRLPOOL WFE320M0JS0 "The front left element turns on and off and doesn’t get hot enormity per customer and the glass top is discolored on the front right side of the glass top and not happy with it, wants it replaced, says it will not come clean. Tested the element, the element is designed to cut on and off, all the elements are working normal, advised her we could replace the element/infinite switch but will probably do the same thing. Rescheduled parts already ordered and ordered the glass top, advised her it would be up to whirlpool authorize replacing the glass top. Please reschedule when the glass top comes in; ordrng 1 W11034830 (cooktop)"
Near Corpus Christi, TX 78413
Adam
Job Details: 12/15/2020
ICEMAKER KITCHENAID KUIX505ESS2 Customer complaint of loud noise and then stopped producing ice. Running unit through diagnostic shows step eight compressor and fan not activating/cooling plate. All other functions work as designed. Replace compressor and grid cutter to resolve issue. Noticeable broken/failed grid cutter. Job will require two count. Job will also require sealed system technician.; ordrng 1 W10200037 (drier-tube) and 1 W10536005 (compressor) and 1 W10783275 (grid-cuttr)
Near Sinton, TX 78387
John L.
Job Details: 12/15/2020
WASHER WHIRLPOOL WTW5000DW3 "Ran diagnostics, got one code F8E1 long fill. Tested valves on unit, valves are functioning. Found an issue with drain line, drain line was position to low. Repositioned drain line, tested. Unit does not go into wash cycle, unit will only fill up with water and sit there. Will need to replace control board to resolve this issue. Customer did not have receipt at this time to show proof of purchase, customer did have a credit card statement showing date of purchase. Advise customer to obtain actual receipt so that unit can be placed under warranty. Customer will have receipt ready upon return visit.; ordrng 1 W11386637 (Control)"
Near Refugio, TX 78377
John L.
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Inspected unit, ran tests. Issue with compressor, rough start. Unit runs steadily after awhile, but no cool. No frost on evaporator. Also rear section at auger motor has rusted out and will need to be replaced as well.; ordrng 1 W11322225 (Compressor) and 1 2188822 (evaporator) and 1 W10884561 (Motor) and 1 W11209883 (Bracket) and 1 W10169511 (auger mtr coupling)"
Near Portland, TX 78374
John L.
Job Details: 12/15/2020
WASHER MAYTAG MVWB835DW4 "Ran diagnostics got code, F9E1 long drain, F8E6 water hazard. Ran test on components, valves look to be functioning but hot side a little less than optimal. Ran test on drain pump, drain pump powers on but no spin. No obstruction in impeller, impeller blades are hard to turn. Will need to replace drain pump to resolve issue.; ordrng 1 W10727777 (pump-water)"