Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1342 customer reviews

Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Cx has had another company put to do work four times. Defrost issue still not setttled. Evap fan and motor and control apparently changed out. Defrost thermistor then spliced into place. Also tapped into sealed system with tap valve. Recommend replacing control to updated part number and evap fan and motor again as he spliced into defrost thermistor with third party part. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap)

Near Copper Beach Ct, Christiansburg, VA 24073
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 Filter not sitting in the housing properly. Needs housing. WPW10394053; ordrng 1 WPW10394053 (housing)

Near Camellia Ln NW, Christiansburg, VA 24073
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Checked sealed syste, for leak with UV and glasses. No leak showed up. Evidence of possible dye in the drain pan however, suggesting maybe evaporator. Found small frost buildup on the tubing entering the evaporator. Defrosted and observed frost pattern after powering up. Frost pattern was incomplete, suggesting a leak. May need to be vacuumed and charged again. Cx would like to try. LaborRecovery fee chargeParts as needed; schdld next appmnt for 12/13 FRI 12-4"

Near Elk Dr NW, Christiansburg, VA 24073
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Inspection of unit shows large amounts of frost in the freezer compartment. Because of the amount of ice build up in freezer compartment it is blocking circulation to the fridge compartment causing the unit not cool. Replace harness and fan motor to resolve issue; ordrng 1 W10556724 (motor,fan) and 1 W10679946 (harns-wire)"

Near E Farm to Market Rd 1717, Kingsville, TX 78363
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Refrigerator is not cooling, appliance unplugged on arrival. Plugged appliance into a kill o watt meter, voltage is good, amps to the compressor 91amps. Looks like a leak in the system, rescheduled for qualified tech ; schdld next appmnt for 12/18 WED !"

Near Fillmore Ave, Victoria, TX 77901
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Call customer prior to arrival automated response cannot take calls at this time. While at location customer stated he would like to reschedule for Friday payday in order to cover the diagnostic charge of 105+ tax. Send it to customer I will try to get them back for Friday but scheduling is fluid and can change with with notice. ; schdld next appmnt for 12/13 FRI !

Near Acacia Dr, Corpus Christi, TX 78408
Uriah B.

Uriah B.

LAUNDRY MAYTAG MVWC565FW2 Found drain pump wire harness disconnected. Delivery must have knocked it off. Reconnected and tested in auto test. Recalibrated unit. All checks ok.

Near Gibson Dr NW, Christiansburg, VA 24073
John L.

John L.

REFRIGERATOR MAYTAG MFX2676FRZ00 "Inspected unit, checked unit for pressure. Pressures seem normal, unit may have a leak. Did not detect any dye from dryer, but dye dryer may be defective. Need to order dye dryer and replace to be certain.; ordrng 1 W10286069 (drier-uv)"

Near Biltmore Dr, Corpus Christi, TX 78413
Uriah B.

Uriah B.

OVEN WHIRLPOOL WFE505W0HS1 Replaced hinges. All checks ok.

Near Thaxton Rd, Pulaski, VA 24301
John L.

John L.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Installed components, door is needed to complete this job."

Near Co Rd 798, Mathis, TX 78368
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Installed components issue resolved.

Near Oak Ridge Dr, Ingleside, TX 78362
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW0 Inspection of unit shows Basket speed fault. Further inspection shows agitator is free spinning on post for gear case no way to separate the two without destroying Agitator watching turn will bend or miss shape post for gear case. Replace gearcase actuator capacitor agitator cam and belt to resolve issue. Job will require authorization; rqstng P&A on 8 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10821990 (agitator)

Near E Hoffman Ave, Kingsville, TX 78363
Sherman  J.

Sherman J.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Control not letting me go into diagnostics. Upon arrival customer had temps on max but freezer not freezing. Ordered parts to resolve issues. Scheduled return visit provided parts came in. ; ordrng 1 W11387533 (CONTROL )

Near Reeh-Weinheimer Rd, Fredericksburg, TX 78624
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Determined issue stems from faulty UI and or harness. Ordering both parts. Will return to repair. ; ordrng 1 W11170612 (harns-wire) and 1 WPW10677119 (cntrl-elec)

Near La Vista Dr, San Antonio, TX 78216
John L.

John L.

RANGE WHIRLPOOL RS696PXGB13 Installed and tested. Issue resolved.

Near Cedar Pass Dr, Corpus Christi, TX 78413
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Installed part ordered, the rack and appliance are working normal"

Near Larimore St, Victoria, TX 77904
Michael R.

Michael R.

DRYER MAYTAG MEDC465HW0 "Plugged the appliance in to a 220 outlet and tested appliance. The appliance is heating and working normal, no abnormal noises"

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

RANGE AMANA AER6303MFS2 Installed component tested unit issue resolved

Near Saratoga Blvd, Corpus Christi, TX 78414
Jesus C.

Jesus C.

DISHWASHER AMANA ADB1400AGB1 Tested dishwasher. Element not heating properly. Ordering new element ; ordrng 1 W10441445 (heater)

Near War Horse Dr, San Antonio, TX 78242
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW2 "Installed part ordered, calibrated and performed a diagnostics test test, the inlet valve and appliance are working normal"

Near N Navarro St, Victoria, TX 77904
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW1 Tested washer. No water from cold valve. Good water supply. Good power to valve. Ordering new valve. ; ordrng 1 W10701459 (valve)

Near Carlisle Ave, San Antonio, TX 78225
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Checked refrigerator ice maker found motor not turning to dispense ice. Ordering motor to resolve issue.; ordrng 1 W10317991 (ice disp augur motor)

Near Yantis St, San Antonio, TX 78237
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Checked refrigerator after adding dye drier found leak at evaporator vacuumed unit and replaced evaporator, charged unit and everything checks ok"

Near Forsyth Park, Schertz, TX 78154
Steven G.

Steven G.

WASHER WHIRLPOOL WFW8540FW1 "Checked washer ran diagnostics found found fault codes but codes would not clear, found bad door latch replaced door latch ran diagnostics cleared codes checked operation unit working normal now ; pckd up 1 WPW10443885 (latch)"

Near Northridge Dr, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE525S0HS1 Found L1 on terminal block and main harness burnt power cord is fine need 2 nuts as well rescheduling 12/16 3-5; ordrng 2 3400029 (nut)s and 1 W11134844 (WIRE HARNESS) and 1 WPW10245259 (block-term)

Near Oak Bend Dr, La Vernia, TX 78121
Steven G.

Steven G.

DRYER ROPER RED4516FW0 Checked dryer found bad timer ordered; ordrng 1 W10745655 (timer)

Near Hicks Ave, San Antonio, TX 78210
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL MSF25C2EXM00 Replaced thermostat. Issue corrected. Unit turned on at lowest temperature which is expected at room temp. Issue resolved. No charge to customer.

Near Stone Canyon, San Antonio, TX 78260
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced rack adjuster kit. Client complained also about milky film on glasses. Ran diagnostics and found no problems. Dishwasher fills, washes and drains. Found some objects under lower spray arm which were preventing it from spinning. I cleaned the filter. Spoke with client about rinsing. She explained to me that she completely rinses and that her boy friend leaves food on. They have a water softener and are using finish ultimate cleaning. They are using just one tab. I left them are guidance hand out on dishwashers and asked them to give us a call if the problem persists. Customer thought there was something wrong with the soap dispenser, I checked it and it is fine. Fully operational. Job complete."

Near Running Fawn, San Antonio, TX 78261
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced control. Defrost evap. Ran service test. All test pass. Will schedule visit to verify repairs. ; schdld next appmnt for 12/18 WED !

Near W Theo Ave, San Antonio, TX 78225
Christian G.

Christian G.

THIN-TWIN 24' LE WHIRLPOOL WET4024EW0 Issue stated by customer: washer leaking. Found valve stripped and corroded allowing water to leak. Replaced valve and hoses(customer supplied). Reset drain hose. Ran through rinse/spin cycle. Unit test good. Informed customer of survey.

Near Snowden Rd, San Antonio, TX 78240
Colton B.

Colton B.

COOKTOP GAS KITCHENAID KGCU483VSS02 Issue was that LF burner not lighting. Replaced cooktop panel and orifice holder. Unit not lighting as intended. Collected SC and Labor. Parts were under warranty.

Near Joe Klar Rd, Boerne, TX 78006
Justin  R.

Justin R.

RANGE AMANA AGR5330BAS3 Replaced left front and back valves as well as the front right side valve. Unit is missing one of the burner knobs and the gas is not turned on to test unit for completion. Will order knob and plan to test next visit. ; ordrng 1 WPW10614598 (knob)

Near Big Valley Creek, San Antonio, TX 78254
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KRMF706EBS01 "Checked refrigerator after adding dye drier found pressure on compressor-25 and drier 45 unit had very little freon checked all tubing and evaporators and condenser found no leak anywhere ran leak detector over unit found nothing, leak is in cabinet and is non repairable"

Near Midsummer Meadow, Converse, TX 78109
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW92HEFC0 "Checked washer found F3E1 cleared error codes ran diagnostics no issues during testing ran quick cycle F3E1 came back. Spoke to Kyle about issue, asked if he would like for me to replace parts. he stated he will be speaking to his wife and will have a answer tomorrow. Parts, Hose W10509002, Air Trap W10831586ACU W11184031; rqstng P&A on 1 W10509002 (hose) and 1 W10831586 (trap) and 1 W11184031 (cntrl-elec)"

Near Eagle View, Pleasanton, TX 78064
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Realigned door. Issue resolved.

Near Marvel, Bulverde, TX 78163
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE515S0EB1 Right rear infinite switch failing says cooktop on always replaced with van stock part. Tested all operations normal advised of survey and paper.; used 1 WP3149404 (SWITCH) from stock

Near County Rd 334, Stockdale, TX 78160
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRV986FDEM "Called customer and she said she will not be available today, rescheduled for next Wednesday but needs after 1230. ; schdld next appmnt for 12/18 WED !"

Near Tawny Oak Cir, Bandera, TX 78003
Colton B.

Colton B.

DRYER MAYTAG MEDB835DC4 "Customer issue was a noisy dryer. Finding issue to be that the exhaust vent is installed in the side of the unit and runs directly to the blower inside the unit. Noise was coming from exhaust tubing rubbing against drum as it was spinning. Took as much vent out of the unit as I could, which resolved the noise issue but left a lot of hose coming out of unit. Told customer that there’s nothing we can do about that and that she needs to call the installers."

Near San Antonio, TX 78255
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRFC604FSS01 Unit not cooling properly. Crisper drawers 35. Upper shelves are at 48. Called techline. Sr 7726621358. Issue with thermistor in fresh food section. Installed new icemaker. Found new door that was delivered to us has dents. Fridge door delivered to customer is good. Will install door that customer has on next visit along with thermistor. ; ordrng 1 W10779301 and 1 W11327990

Near FM471, LaCoste, TX 78039
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Control box is only getting 86 volts from house power, will need to check the wall circuit breaker, replaced drain pump due to previous issues. ; used 1 W10876537 (PUMP DRAIN) from stock"

Near Co Rd 3828, San Antonio, TX 78253
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG320M0BB2 Replaced ignitor for bake element and unit worked as designed. Unit is good to go.

Near Delta Point, San Antonio, TX 78253
Justin  R.

Justin R.

WASHER MAYTAG MVWC565FW "F0E5 was only code stored in system. Running through diagnostics now, unit started slipping during spin cycle. Will need to order hub, cam, actuator and gearcase to have on location. Leaning definitely towards hub being the issue. If another tech can come before Wednesday please send them sooner than my scheduled Wednesday appointment. ; rqstng P&A on 1 W10396887 (hub) and 1 W10721967 (drive pulley) and 1 W10815026 (actuator) and 1 W10870913 (gearcase)"

Near Laurel Creek Dr, Lakehills, TX 78063
Ivan B.

Ivan B.

RANGE WHIRLPOOL WOD93EC0AS05 Checked unit. Tested functionality. All components tested good. Unit had stuck button code. Cleared code and unit is operating as designed at this time. No further issues.

Near Eagle Springs Dr, San Antonio, TX 78248
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Replaced control and trim, ran diagnostics oven checks good. No error codes found during testing. Job complete"

Near Parkfield, Pleasanton, TX 78064
Richard G.

Richard G.

DRYER WHIRLPOOL WED5000DW2 Customer complaint is that the unit will not power on. Turned timer to timed dry and heard crackling noises coming from behind the knob. Push to start switch is also faulty. Ordering timer and push to start switch ; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185992 (timer)

Near Autumn Pass, San Antonio, TX 78245
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WSF26C3EXW "Spoke with TJ from techline, he gave me some pointers on what to check for. Ran voltage checks underneath door and found the cabinet putting out 120, checked ice maker after turning off fridge for 2 minutes and only found 5 volts at ice maker. Freezer door has a break in the line inside door. Will need new door to fix issue. Marcone does not sell the white door that they need for replacement."

Near Panther Hollow Dr, , TX 78063
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE515S0EB2 Installed new panel. No issues during testing. Tested to complete.

Near Richland Hills Dr, San Antonio, TX 78251
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC565FW1 "Checked washer ran diagnostics found error code F8E1 long fill, preformed voltage checks good voltage at valve, ordering new control to resolve issue.; ordrng 1 W11101488 (cntrl-elec)"

Near Bickley St, San Antonio, TX 78221
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KFIS20XVMS3 Customer complaint was unit would not cooling properly replaced control board to resolve issue unit operating as designed

Near Country Ledge, San Antonio, TX 78216
Devon F.

Devon F.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit display would turn black replaced control panel to resolve issue unit operating as designed.

Near Rim Dr, San Antonio, TX 78257
Justin  R.

Justin R.

WASHER WHIRLPOOL WFW92HEFC0 "Replaced dispenser, unit is showing to be good. Customer will call if leak continues."

Near Texas Ave, Lakehills, TX 78063
Justin  R.

Justin R.

WASHER MAYTAG MVWX655DW1 "Tried removing washplate due to where the noise was coming from. Was not able to remove, will need to order wash plate, basket, and gearcase for unit. Customer needs am appointment. ; ordrng 1 W10006481 (gearcase) and 1 W10528947 (drive hub kit) and 1 W10752719 (basket) and 1 W10902814 (washplate)"

Near Co Rd 271, Mico, TX 78056
Jim G.

Jim G.

WASHER MAYTAG MHW6630HC0 Errors F0e2 and F8e1 were present. Contacted techline SR# 7726620981 and determined drain hose and resistance tests on valves are most Leicester at fault. Will return with parts. ; ordrng 1 W10920132 (hose) and 1 W11316255 (valve) and 1 W11316256 (valve)

Near Leroy Scheel Rd, Bulverde, TX 78163
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HZ1 Instructed customer on use of cleaning kit. Job complete.

Near W Fm 2790 S, LaCoste, TX 78039
Richard G.

Richard G.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint is of scraping sound when running the dryer. Found belt and rollers to be bad. Changed out belt, rollers, and pulley. Tested to complete. Unit is good to go. Spoke with customer about survey.; used 1 4392065 (REPAIR-DRYER) from stock"

Near Meadow Swan St, San Antonio, TX 78251
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Replaced lamp and lamp holder. Light came on but will not turn off. Need to order ACU.; ordrng 1 8206232A (lamp 40 watt) and 1 W11342846 (CONTROL )

Near Silver Mist Way, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF130PAHS0 "Found sink leaking from drain flange snapped picture advised customer this was preexisting and to have plumber repair found slow drain inspected drain filter and pump found piece of styrofoam in drain pump impeller reassembled installed retainer for kick plate and installed air gap in drain all operations no leaks from unit ran service cycle no errors, advised of survey and paper. ; used 1 WP8567668 (TIE-WIRE), and 1 WPW10503548 (RETAINER) from stock"

Near Westfield Crossing, La Vernia, TX 78121
Douglas H.

Douglas H.

WASHER WHIRLPOOL WFW6620HW0 "Customer stated unit would not turn on. Enter diagnostics testing, no error codes. Unit turning on and off now, functioning properly. No further issues at this point. Yes to survey and leave behind."

Near Turning Leaf, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF330PAHB2 Checked dishwasher found drain pump not turning on. Checked for voltage good voltage ordering new drain pump to resolve issue.; ordrng 1 W10724439 (pump-drain)

Near Comanche Crossing, San Antonio, TX 78224
Richard G.

Richard G.

WASHER MAYTAG MVWC565FW2 "Replaced control. Unit ran through automatic test once, then lid lock stopped working and would the unit would no longer operate. Replaced lid lock with truck stock. Unit was operational except that it would not drain. Called Techline, spoke with Dave. Found drain pump to be poorly installed and disconnected. Checked ohms on drain pump, all good. Reinstalled drain pump and retested unit. Tested to complete. Unit is good to go. Spoke with customer about survey.; used 1 W11307244 (LATCH) from stock"

Near Campton Farms, San Antonio, TX 78250
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Ice in ice maker is melting and then freezing again causing a block of ice to form in ice maker and. Water to leak from dispenser and freeze in the ice chute. Ordered replacement divider. Rescheduled 12/13. Customer needs afternoon appointment. ; ordrng 1 W10309864 (DIVIDER, ICEBOX)"

Near Longfield, San Antonio, TX 78248
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW1 "Installed new hub, gearcase, suspension, pulley, and motor. Ran calibration. Ran diagnostics test. No issues during testing. No noise during testing. U it is working properly. Tested to complete."

Near Co Rd 6752, Devine, TX 78016
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL MDB8751AWW Replaced control for power cycling issue. Unit no longer shuts off mid cycle. Control panel has lights burnt out making unreadable.control panel is discontinued. Advised customer of issue.; rqstng P&A on 1 99003393 (CONTROL PANEL)

Near Rollingfield Dr, San Antonio, TX 78228
Douglas H.

Douglas H.

OVEN ELECTRIC (D WHIRLPOOL WO551EC0A504 Unit showing f5e1 door lock error. Cleared error code and tested door lock in normal operation. Unit performing as designed. No further issues at this point. Collected Sc.

Near Northview Pass, Boerne, TX 78015
Tommy B.

Tommy B.

RANGE KITCHEN AID KCES956HBL00 Swapped out unit due to recall. New unit installed and ready for use.

Near Co Rd 262, Mico, TX 78056
Sherman  J.

Sherman J.

REFRIGERATOR MAYTAG WRX988SIBM01 Upon arrival customer said freezer and refrigerator not cooling. Thermostats customer had in both refrigerator and freezer were above temperature. Ran diagnostics on unit. Compressor rpms not climbing at all in diagnostics. Called tech line. Spoke to Rick. Sr#-7726622070. Had me check voltage from inverter to compressor. Ohms on re and black. Ohms on compressor. Compressor is showing bad according to tech line. ; ordrng 1 8201675 (COMPRESSOR)

Near Colonial Ln, Kerrville, TX 78028
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB855DC3 "F3E2 inlet temp error F0E3 overload F8 E1 long fill F0 E4 spin limited water temp found no cold water to unit found bad inlet valve shut off to supply line leaking took picture and found floor drain overflowing this is plumbing issue advised customer of this took pictures. Replaced valve tested all operations normal advised of survey and paper no leaks at unit,; used 1 W11165546 (VALVE) from stock"

Near US Hwy 87 E, Adkins, TX 78101
Richard G.

Richard G.

WASHER MAYTAG MVWC565FW1 Replaced suspension. Tested to complete. Unit is good to good to go.

Near Gunter Ave, San Antonio, TX 78254
Shawn W.

Shawn W.

RANGE JENN-AIR JDRP548HM00 "Client was complaining of a soft smell if burning wire and a ringing noise. I could hear the noise but could not smell the smell. I found a Service Pointer in Service Matters that identifies a ringing sound in either the front or back. This one is in the front, which requires replacing the units User Interface. I ordered the part. I called Tech-Line and spoke with Mark SR Number 7726618899., to see if there had been a known associated burning wire smell with the unit. He explained that there was no known association and recommended searching for any issues when the UI is installed. I tuned on all the burners and the sparked up.; ordrng 1 W11292568 (cntrl-elec)"

Near Azul Dawn, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GW0 "Found lid lock error code ran unit in diagnostics in manual lock working intermittently need new control and lid lock assembly, will only replace lock if needed. Needs OTL; rqstng P&A on 1 W10810403 (lid lock assy) and 1 W11162440 (CONTROL)"

Near St Hedwig Rd, Saint Hedwig, TX 78152
Douglas H.

Douglas H.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Last trip found faulty electronic control and UI per techline. Replaced both per techline. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Stevenson Gate, Boerne, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDC555DW2 "Customer has foil vent and terminal block cover missing advised customer of fire hazard with vent and shock hazard with cover missing Motor under parts warranty for 10 year from purchase date found bad motor and blower stuck no charge for motor just blower labor tax and svc fee total 270.88 paid jn full replaced motor and blower all operations normal.advised of survey and paper; used 1 279827 (MOTOR), and 1 WP694089 (WHEEL) from stock"

Near US Hwy 87 E, Adkins, TX 78101
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Evaporator cover was never replaced by previous tech he said part did not fit looked up part at parts house ordering returning 12/19; ordrng 1 212643 (sealer-gum) and 1 WPW10463013 (cover-evap)

Near Rosalina Loop, Converse, TX 78109
Sherman  J.

Sherman J.

OVEN ELECTRIC (S JENNAIR JJW3430DS01 Upon arrival customer was saying it has been tripping breaker. The breaker he showed to me tripping was for a/c. Ran diagnostics on unit. Found f3 e1. Stuck key. Erased code disconnected power. Ran diagnostics on unit again. Checked fuses. Everything is functioning as designed. Could not make breaker trip. Ran bake and broil. No further issues at this time. Collected 140.62 sc.

Near TX-39, Hunt, TX 78024
Sherman  J.

Sherman J.

OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Changed inner glass. No further issues at this time. Yes to survey and leave behind.

Near Winged Foot Ln, Kerrville, TX 78028
Jim G.

Jim G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Replaced fuse but found voltage issues at the control board (light is not receiving voltage). Also ordering turntable motor ; ordrng 1 W10138793 (fuse) and 1 W10642989 (motor-turn) and 1 W11342846 (CONTROL)

Near Oldlyme Way, San Antonio, TX 78260
Richard G.

Richard G.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced glass door. Unit is good to go.

Near Falls Summit, San Antonio, TX 78245
Tommy B.

Tommy B.

REFRIGERATOR MAYTAG MSS25C4MGW00 Customer stated that the unit is not making ice. Found ice and scale obstructing the water inlet pipe for icemaker. Used steam gun to blow out debris. Water did not fill during service test. Ordering door. ; ordrng 1 LW11026430 (DOOR)

Near Ruidosa Pass, Helotes, TX 78023
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWC415EW1 Issue is unit not spinning. Found cold water not going in while starting cycle. Not letting washer start cycle. Costumer wants to hold on Ordering the part. If he does call back he said to send the part to solve issue. Part W10701459 water inlet assembly(valve) Service fee collected.

Near Flaming Arrow, San Antonio, TX 78258
Colton B.

Colton B.

WASHER WHIRLPOOL WTW7000DW4 Issue is an F5E2 error code. Ordering new lid lock and control to resolve issue. ; ordrng 1 W10810403 (lid lock assy) and 1 W11182871 (cntrl-elec)

Near Milsa Dr, San Antonio, TX 78256
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL JMC7000ADW Kathy SR# 772618424After voltage checked issue is due to faulty relays on control board. Board is discontinued.

Near Marvel, Bulverde, TX 78163
Jim G.

Jim G.

DRYER MAYTAG MED6630HC0 Brian SR# 7726621120 determined issue stemmed f I’m wet clothes from malfunctioning washer causing excess moisture.

Near Leroy Scheel Rd, Bulverde, TX 78163
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Issue is a no ice production ice maker. Replaced reliever and emitter boards to resolve issue. Unit now correctly showing empty ice bin in diagnostics. Verified no ice maker error codes and ice maker fill. Unit testing good.

Near Cielo Vista Dr, San Antonio, TX 78255
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT920SADM2 Unit not dissolving the soap. Found cause to be faulty sump pump motor. Replaced sump and motor to resolve the issue. Unit functioning as designed now. No further issues at this point. Yes to survey and leave behind.

Near Hidden Gate, Boerne, TX 78015
Steven G.

Steven G.

WASHER MAYTAG MHW6630HW0 Checked washer found no leaks door gasket and door had build up on lip cleaned checked operation everything checks ok

Near Goliad Rd, San Antonio, TX 78223
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Determined issue was due to water inlet valve not being connected all the way to power source. Issue resolved. Survey prepped.

Near Kirkhill Cove, San Antonio, TX 78260
Tommy B.

Tommy B.

MICROWAVE OVEN WHIRLPOOL WMH32519CS1 "Customer stated the previous service company began to work and did not complete it. All functions seem operational, however when engaged, the unit does not power for heating. Inspection reveals that the control board needs to be switched. Ordering interlocks in case previous installation was done incorrectly.; ordrng 1 WP8206419 (interlock) and 1 WPW10156813 (interlock) and 1 WPW10729328 (cntrl-elec)"

Near Ondara, Helotes, TX 78023
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The damper is not operating correctly and the diagnostics test is not completing the sub tasks in step 3. The unit will need a new damper control and/or possibly a new control board. I have ordered both parts and will return to vendor if either is not needed.; ordrng 1 W10479155 (control) and 1 W11161172 (cntrl-elec)

Near Schertz, TX 78108
Justin  R.

Justin R.

RANGE MAYTAG MGR5750ADW Replaced burner head and tested to complete. Unit is good to go.

Near River Meadow, Castroville, TX 78009
Ivan B.

Ivan B.

WASHER AMANA NTW4605EW0 Replaced lid lock. Unit operating as designed at this time. No further issues.

Near Neer Ave, San Antonio, TX 78213
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW1 Unit has off balance error codes checked level and ran diagnostics found bad suspension rescheduling 12/17; ordrng 1 W10821706 (suspension)

Near Autumn Run Ln, Converse, TX 78109
Shawn W.

Shawn W.

VENTHOODS UNKNOWN UXT5236BDS1 Found the vent hood discolored and with a slight ding on the right front and a slighter ding on the front left. The discoloration is of a white/ milky look. Looks like the damage was there before the new home owners moved in. Called Tech-Line and spoke with Mike. SR # 7726621068. Mike deemed it unrepairable and read me the disclaimer. Provided the client with the SR number and explained to him that it would take 5-7 days for Whirlpool to contact the client to make arrangements. Job complete

Near Foxbrook Way, Cibolo, TX 78108
Ivan B.

Ivan B.

WASHER MAYTAG MVWB835DW4 "Customer states clothes still getting some residue on clothes. Ran diagnostics and test cycles. Got no fault codes all functions tested good. Called techline SR #7726591704. Gave through instructions on sorting, loading, cycle usage, and detergent usage. Stated there is no further solution from whirlpool. Advised customer of techline suggestions."

Near Country Villa, San Antonio, TX 78231
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found receiver in ice bucket and motor shaft stripped ordered both rescheduling 12/17.; ordrng 1 W10347093 (ice-contnr) and 1 W10347114 (shaft)

Near Coppercreek, Converse, TX 78109
Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DW1 complaint is that unit will not fill properly. No error codes. No issues during testing. Called techline. Sr 7726624547. Unit is working as designed. Job complete.

Near N Bright Dr, Devine, TX 78016
Colton B.

Colton B.

WASHER WHIRLPOOL WTW7000DW4 "Lid still not locking. Found F5E2 error code. Last tech replaced lid lock, ordering a new control to resolve issue. ; ordrng 1 W11182871 (cntrl-elec)"

Near Market Hill, San Antonio, TX 78256
Steven G.

Steven G.

ICEMAKER (STANDA SCOTSMAN SCN60PA-1SS Checked ice maker customer had cleaning solution ran cleaner thru unit and cleaned condenser and housing checked operation unit working normal now

Near Strait Ln, Pleasanton, TX 78064
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WFW92HEFC0 Issue was bad bellow letting water drip through front door.. Replace bellow. Ran diagnostics cycle no other issues job complete.

Near Glade Crossing, San Antonio, TX 78258
Colton B.

Colton B.

WASHER WHIRLPOOL WTW7000DW4 Same unit as another ticket.

Near Milsa Dr, San Antonio, TX 78256
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWB835DC4 Complaint was washer not working. Replace gear case do to grinding noise. Tested washer on high speed spin no noise. Also tested fast agitate no noise. No error codes. Ran quickly cycle no issues.

Near Villa Toscana, San Antonio, TX 78260
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Issue is UI not responding. Turning wrong oven when choosing top or bottom. Ordering new console. W11105007 (silver); ordrng 1 W11105007 (console)

Near George O'Brien, San Antonio, TX 78260
Colton B.

Colton B.

DRYER WHIRLPOOL WED5620HW0 "Heating issue resolved by correctly installing power cord at terminal block. L2 was not connected. Unit is running very loud. Found front mounting bracket on motor to be loose. Fixed that, unit now runs quieter."

Near Market Hill, San Antonio, TX 78256
Ezequiel V.

Ezequiel V.

WASHER AMANA NTW4516FW2 "Checked washer found error F7E1 checked motor, capacitor and belt found belt no installed correctly. Found belt slipped off due to foreign object. Removed object replaced belt washer working as designed. No error codes found during testing. Job complete"

Near El Monte Blvd, San Antonio, TX 78201
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Called tech line Spoke to Austin SR number 7726624438 he said to replace console and inform customer of new update to fix time issue on December 20 connected WiFi to unit all operations normal.

Near Landmark Brook, Cibolo, TX 78108
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDB835DW0 "Called customer prior to arrival advised customer of service call fee. Customer stated it was under warranty , explained to Customer unit is in warranty for 1 year from date of purchase, unless they purchased extended warranty. Customer stated they had no extended warranty and no longer need service. Job complete"

Near Cincinnati Ave, San Antonio, TX 78201
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0AS Verified issue. Calibrated lower oven +25 degrees Fahrenheit. Issue resolved.

Near Tristant Ridge, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDX655DW0 "Replaced timer, knob is no longer broken. Ran dryer good heat good air flow. No further issues with dryer. Job complete."

Near Summer Mdw, San Antonio, TX 78222
Doug M.

Doug M.

DRYER WHIRLPOOL NED4655EW1 "Inspected unit for not turning off,ran test cycle found timer not advancing not allowing unit to turn off and end of cycle,unit is also making thumping noise when running,diagnosed unit to need timer and dryer kit; ordrng 1 W10857612 (timer)"

Near Labette Manor Dr, Little Rock, AR 72205
Ivan B.

Ivan B.

WASHER AMANA NTW4605EW0 Replaced lid lock. Unit operating as designed at this time. No further issues.

Near Neer Ave, San Antonio, TX 78213
Ivan B.

Ivan B.

WASHER MAYTAG MVWB835DW4 "Customer states clothes still getting some residue on clothes. Ran diagnostics and test cycles. Got no fault codes all functions tested good. Called techline SR #7726591704. Gave through instructions on sorting, loading, cycle usage, and detergent usage. Stated there is no further solution from whirlpool. Advised customer of techline suggestions."

Near Country Villa, San Antonio, TX 78231
Doug M.

Doug M.

LAUNDRY WHIRLPOOL WTW7040DW0 "Replaced listed parts due to rust causing damage to each part,tested unit operation checks ok"

Near W Colonel Glenn Rd, Little Rock, AR 72210
Doug M.

Doug M.

WASHER AMANA NTW4516FW3 "Replaced suspension kit due to basket bottoming out causing unbalanced issue,tested unit operation checks ok"

Near Bill Lucy Dr, Conway, AR 72032
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL KSRG25FKBL17 The filte housing is leaking. ; ordrng 1 WP2186443 (housing)

Near Coalwood Way, Blacksburg, VA 24060
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "F4E3F7E1Found power to pump, but pump not running. Needs pump and motor. Control in case needed.; ordrng 1 W11087376 (pump&motor)"

Near Hollins Ct Dr, Hollins, VA 24019
Chris S.

Chris S.

REF WHIR UMV1160CS0 I wasn’t at the customer but spoke to the customer on the phone and pre ID a control board I spoke to trade partner team and got a concession to cover the repair. ; ordrng 1 WPW10446250 (cntrl-elec)

Near Bentwood Ln, Boones Mill, VA 24065
Uriah B.

Uriah B.

WASHER MAYTAG MHW6630HW0 Latch not responding. Needs door latch. ; ordrng 1 W11316250 (latch)

Near Blue Jay Ln, Blacksburg, VA 24060
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Inspection of unit shows zero response no lights no cooling. Replace control start device and capacitor to resolve issue.; rqstng P&A on 1 W10590083 (capacitor) and 1 W10798748 (start-dev) and 1 W10883377 (contrl-box)

Near FM735, Alice, TX 78332
Adam H.

Adam H.

DISHWASHER MAYTAG MDB8989SHZ0 Inspection of unit shows error codes for The water and stuck key customer also states control panel not always detecting button selection. Replace water valve control board and interface to resolve issue.; ordrng 1 W10327249 (water inlet valve) and 1 W11132777 (console) and 1 W11168782 (cntrl-elec)

Near Scenic Cir, Corpus Christi, TX 78410
John L.

John L.

ICEMAKER KITCHENAID KUIX535HPA00 "Inspected unit, ran test on all components. Found no issue with compressor. Tested unit for ice production, unit does form sheet of ice. Waited to see if unit dropped ice, unit drops ice. ; ordrng 1 W10511923 (thermistor) and 1 W10764770 (harns-pump) and 1 W10783275 (grid-cuttr) and 1 W10886282 (cntrl-elec) and 1 W11176264 (PUMP)"

Near Marseille Dr, Corpus Christi, TX 78414
Chris S.

Chris S.

WASHER ROPER RTW4516FW2 The drain pump was running continuously. I reset the unit and did service diagnostic cycle. I also recalibrated the washer. All operations check ok.

Near Spotswood Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

LAUNDRY MAYTAG MVWB765FW3 F7E9Could not reproduce leak. All seems to be dry under the unit.

Near Clover Ave NE, Roanoke, VA 24012
Uriah B.

Uriah B.

WASHER MAYTAG MVWX600XW0 "Replaced motor and capacitor. Ran auto test, ran calibration. All checks ok at this time. ; pckd up 1 W10804664 (capacitor) and 1 W10836348 (motor-drve)"

Near Hickory Falls Rd, Blue Ridge, VA 24064
Uriah B.

Uriah B.

WASHER MAYTAG MVWC565FW1 Noise in agitate. Found pulley nut loose which caused the pulley to drop and rub against the belt cover. If problem persists. Needs pulley with nut. ; used 1 WP8567668 (TIE) from stock

Near Kentmere Cir, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Reset unit. Found icemaker filled with ice that solidified. Had to adjust the auger motor as well.

Near Oaklawn Ave NE, Roanoke, VA 24012
John L.

John L.

ICEMAKER WHIRLPOOL JIM158XYRS2 "Inspected unit, found issue with sensor. Unit cuts off to early when producing ice. Replace pump and pump harness to resolve ; ordrng 1 W10511923 (thermistor) and 1 W10747426 (pump) and 1 W10764770 (harns-pump)"

Near Finisterre St, Rockport, TX 78382
Uriah B.

Uriah B.

WASHER MAYTAG MVWC465HW2 "Replaced gearcase, drive hub, and basket. Ran calibration and auto test. All check ok."

Near Buckwood Trail, Salem, VA 24153
John L.

John L.

DRYER WHIRLPOOL WED75HEFW1 "Inspected unit, found issue with motor and base. Base warped causing motor to bounce around. Will need to replace to resolve ; ordrng 1 W10211915 (blower wheel) and 1 W10242878 (base) and 1 W10806758 (motor-drve)"

Near Northshore Blvd, Portland, TX 78374
Chris S.

Chris S.

WASHER WHIRLPOOL WTW8500DC5 I installed the lid and realized that the bottom side of the lid is black instead of gray. The customer said the color is fine. I checked operation. All operations check ok.

Near Long St, Christiansburg, VA 24073
John L.

John L.

WASHER MAYTAG MVWB865GW0 "Inspected unit, found issue to be with hot and cold valves not functioning. Replace valves to resolve issue. If part happens to be available at warehouse expedite if possible. ; ordrng 1 W10758828 (valve)"

Near Shore Dr, Portland, TX 78374
Chris S.

Chris S.

WASHER AMANA NTW4516FW3 The actuator was shorted causing the control to not respond. I installed a new actuator and checked operation. All operations check ok. I recalibrated the washer.

Near Windward Dr, Roanoke, VA 24018
John L.

John L.

RANGE WHIRLPOOL WFE505W0HB0 "Inspected unit ran diagnostics you don’t have an F1E0 control failure. Customer explained that issue started happening after assert sudden power failure, possible damage may have occurred during this power failure. Replace control panel to resolve issue.; ordrng 1 W11038140 (cntrl-elec)"

Near County Rd 2381, Sinton, TX 78387
Chris S.

Chris S.

WASHER MAYTAG MVWC565FW1 He drain pump was running continuously. I reset the unit and did a service diagnostic cycle. I also recalibrated the washer. All operations check ok.

Near Cove Rd, Roanoke, VA 24017
Chris S.

Chris S.

REFRIGERATOR JENN-AIR JFX2897DRM02 I installed the led module and checked operation. All operations check ok.

Near Crystal Creek Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED5620HW0 Replaced motor.

Near Lusters Gate Rd, Blacksburg, VA 24060
Chris S.

Chris S.

RANGE WHIRLPOOL WFE540H0AS1 I installed the heating element and checked operation. All operations check ok.

Near Karen Dr, Salem, VA 24153
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 "The ice maker wasn’t making, tested ice maker,didn’t call for water. Installed ice maker from truck stock part W10873791, tested ice maker, it’s rotating and calling for water.; used 1 W10873791 (ICEMAKER) from stock"

Near Londonderry Dr, Victoria, TX 77901
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Installed part ordered, tested ice maker, it’s rotating and calling for water, appliance is working normal"

Near Rebecca Ln, Victoria, TX 77901
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Customer complaint is that the unit makes a loud screeching sound while running. Also is not heating. Unit was unplugged when I arrived. Plugged unit in and ran the unit for 1 minute. Did not heat and the screeching noise came from the fan. Need to order fan motor, magnetron, and thermostat.; ordrng 1 W10832024 (thrmst-fix) and 1 W11252443 (motor-fan) and 1 WPW10693025 (magnetron)"

Near Tulip Dam, San Antonio, TX 78253
John L.

John L.

RANGE WHIRLPOOL WFE525S0JZ0 "Installed panel, issue resolved."

Near Bralley Dr, Port Aransas, TX 78373
Devon F.

Devon F.

REFRIGERATOR JENN-AIR JS48SSDUDE01 Customer complaint was unit ice maker stripper arm broke off ordering new stripper arm to resolve issue.; ordrng 1 W10818367 (arm-stripr)

Near 7 Winds, San Antonio, TX 78258
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "F8E1 error code, cleared error code and tested the inlet valve, slow water coming out of the cold side, hot side good. Turn the water off and pulled the hose off, found black/milky stuff clogging it up, this is well water, cleaned out real good and tested the inlet valve, both sides are working normal. Advised the customer they may want to put a filter before the appliance, shoes the customer what to do if it happened again."

Near Barbara Dr, Victoria, TX 77905
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Inspection of unit shows no error codes and all functions work as intended. Customers major concern was turning off the filter light and the way crushed ice would dispense in units. Customer instruct issue resolved

Near Samba Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

RANGE MAYTAG MER8700DS1 Unit is out of warranty customer has declined any type of service.

Near Opengate Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

REFRIGERATOR JENN-AIR JB36NXFXRE01 Install computer issue resolved.

Near San Felipe Dr, Corpus Christi, TX 78418
Colton B.

Colton B.

BEVERAGE CENTER WHIRLPOOL WUB50X24HZ00 Customer complaint is a noisy beverage center. Customer let me listen to recording of noise. Finding issue to be the compressor. Called techline and spoke to Andy who stated that if the compressor is running too loud we should replace it. Forgot to get SR number. Ordering a compressor and scheduling return date.; ordrng 1 W10780362 (compressor)

Near River Rd, Boerne, TX 78006
Adam H.

Adam H.

DISHWASHER KITCHENAID KDTE334GPS0 No error codes found but further inspection of unit shows insulation was stuck between door and cabinet of unit keeping unit from ceiling correctly which in turn was allowing water to drip out. Customer opted to leave kick plates and insulation off in order to let insulation dry out before reinstalling. Issue resolved

Near Dasmarinas Dr, Corpus Christi, TX 78418
Sherman  J.

Sherman J.

ICEMAKER (STANDA KITCHENAID KUID508ESS0 Upon arrival found recirculating pump is bad. Ordered parts. Collected sc. ; ordrng 1 WPW10489122 (RECIRCULATING PUMP )

Near Perfect Valley Trail, Fredericksburg, TX 78624
Richard G.

Richard G.

RANGE WHIRLPOOL WEG750H0HZ0 "Replaced regulator. Flames on the front left and rear right burners are coming on consistently. The remaining three burners are coming on intermittently. Rear left burner has to be lit, turned to low, then back to high to get the entire burner lit. All burners are sporadic with some flames staying lit and others going in and out. Front right burner sometimes only lights on the right side. Called techline and spoke with JK. Advised to order gas supply tubes with orifice holders.; ordrng 1 W10867780 (holder-orf) and 1 W11122530 (holder-orf) and 1 W11122534 (holder-orf) and 1 W11122547 (holder-orf) and 1 W11122548 (bckspl-gls)"

Near Segovia Way, San Antonio, TX 78253
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Installed components, issue resolved."

Near FM 1781, Rockport, TX 78382
Michael R.

Michael R.

DRYER AMANA NED4655EW1 "The appliance wouldn’t power up. Checked voltage at the wall outlet, checks out. Removed back panel, all fuses good., power cord is bad visual burnt marks, old power cord. Advised the customer to replace the power and appliance should work with no issues, also may want to have a licensed electrician check the wall outlet/breaker."

Near FM3085, Victoria, TX 77905
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER AMANA NFW5800HW0 Removed top panel replaced ACU ran test cycle all functions working now control panel not needed.

Near I-35, San Antonio, TX 78233
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO UNKNOWN UMV1160CB7 Unit has F1 E4 error code when starting found lower interlock not lined up removed interlock and adjusted tab reinstalled tested all operations normal advised of survey and paper.

Near Ithaca Falls, San Antonio, TX 78239
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRFC704FSS00 Customer complaint was unit ice maker not making ice and little ice build up in bottom of freezer section replaced ice maker and replaced freezer door seal to resolve issue unit operating as designed.

Near Marble Lake, Live Oak, TX 78233
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer issue is frosting in freezer. Last time out was a no show, but unit needs ice maker and potentially an adapter per the “frost in freezer” service pointer. Called ahead to customer to let him know that I do not have the parts and that I need to reschedule to a day where I have them. Scheduled for Friday, but left office # in v/m in case that day doesn’t work for him. Ordering ice maker and adapter and letting AE know about situation.; ordrng 1 W10864518 (adapter) and 1 W10886931 (icemaker)"

Near Oak View Dr, Boerne, TX 78006
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer showed me some pictures of ice with lots of dirt on them. Instructed customer to flush the filter out again, if issue occurs again replace the filter. Went over survey with customer and leave behind. No email to add."

Near Texas Bend, , TX 78253
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRMF706ESS Replaced both control boards and tested to complete. Unit is showing to be good.

Near Gentilz St, Castroville, TX 78009
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Replace console ran oven at 400 for 10minutes no other issues. Unit working as design. Job complete.

Near Mountain Pl, San Antonio, TX 78259
Justin  R.

Justin R.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "Calling techline to assist, TJ is assisting. Trace the problem down to L2 in the home wiring. 7726604414."

Near Texas Bend, , TX 78253
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW8000BW0 "Due to wear and tear on bearing shaft and tub, removal will be impossible. Will need tub and shaft assembly to repair. ; rqstng P&A on 1 W10381078 (outer tub)"

Near Rustic Terrace, San Antonio, TX 78249
Devon F.

Devon F.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit display is black replaced control panel to resolve issue unit operating as designed.

Near Castello Way, San Antonio, TX 78259
Colton B.

Colton B.

VENTHOODS WHIRLPOOL UXT5536AAS3 "Issue was a noisy vent hood motor. Replaced motor to resolve issue, unit tested good."

Near Porch Swing, Boerne, TX 78006
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ Last visit found noisy evaporator fan motor. Swapped out with new motor to resolve noise issue. Unit testing good now. Yes to survey.

Near Brae Ridge Dr, San Antonio, TX 78249
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW7300XW0 Unit making grinding noise. Found cause to be bad bearing in tub. Quoted 841.36 for P&L. Due to cost of the repair and age of unit customer didn’t want to proceed with repair. Collected Sc.

Near Carmel Valley, Boerne, TX 78015
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTE304DSS0 Replaced all parts. Issue fully resolved. Survey prepped.

Near Grayhawk, Spring Branch, TX 78070
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Unit not dispensing water. Found that issue to be filter not installed properly. Upon attempting to educate customer on how to remove and install filter water began to spray through the filter head. Ordering reservoir to resolve the issue. ; ordrng 1 W11346622 (RESERVOIR )

Near FAIR OAKS, TX 78015
Ivan B.

Ivan B.

WASHER MAYTAG MVWB955FW1 Replaced inlet valve. Unit operating properly now no fault codes. Console speaker is not operating. Ordered replacement. Rescheduled.; ordrng 1 W10568405 (SPEAKER ASSY)

Near Circle Oak Dr, Bulverde, TX 78163
Richard G.

Richard G.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 Replaced UI and control. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Chester Knoll, San Antonio, TX 78254
Jim G.

Jim G.

WARMING DRAWER KITCHENAID KEWD105HSS06 Replaced thermal ID. Issue resolved.

Near High Point Cir, Spring Branch, TX 78070
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Issue is light bulb no turning on. Found lamp holder to be burned. Not letting bulb operate. Ordering new holder to solve issue. ; ordrng 1 8206232 (bulb-light) and 1 W10210871 (holder,lamp)"

Near Sterling Silver, San Antonio, TX 78260
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HW01 issue is moisture getting inside control panel. Found no moisture inside panel but found UI TO NOT respond well to touch pad. Ordering new console to resolve issue. Told costumer that when boiling water and opening oven door all the vapor from water is getting on UI and appears to be moisture inside console. ; ordrng 1 W11105009 (console)

Near Campanile, San Antonio, TX 78258
Sherman  J.

Sherman J.

DISHWASHER KITCHEN AID KDFE104HPS0 Found water valve and motor faulty. Changed out. Ran diagnostics on unit. No further issues at this time.

Near Twin Peaks Rd, Kerrville, TX 78028
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced gasket. Issue resolved.

Near Meadow Stone CT, Spring Branch, TX 78070
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Upon arrival customer stated this unit didn’t need service anymore. Didn’t collect Sc due to not inspecting unit.

Near Carmel Valley, Boerne, TX 78015
Tommy B.

Tommy B.

WASHER WHIRLPOOL LAT4916AAE "Customer stated that the unit is functioning until spin. It is also generating A burning smell from the belt system. Ordering new motor to resolve issue. Quoted part price and also collected service call.; ordrng 1 12002353 (motor,2 sp&jumper kt)"

Near Stable Ridge Dr, San Antonio, TX 78249
Douglas H.

Douglas H.

WASHER MAYTAG MHW6630HW0 "Customer stated unit wouldn’t spin during regular cycle, also would show lo flo during regular cycle, had to use drain and spin. Found cause of low flow issue to be drain hose installed improperly. Reinstalled drain hose to resolve that issue. Found spin issue to be settings on regular cycle to be off. Educated customer on proper use of unit. No further issues at this point. Collected email for survey and leave behind."

Near Chipping Glen, San Antonio, TX 78257
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WZF34X16DW04 Last tech found failing compressor. Confirmed diagnosis. Replaced compressor to resolve the issue. Unit held vacuum and held charge. Began functioning properly immediately with normal noise. No further issues at this point. Customer declined email.

Near Dovetree Ln, San Antonio, TX 78251
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG540H0AS0 "Upon arriving at house I smelled gas throughout the house. Turned off gas, instructed customer to contact CPS and get them in to check for where the gas leak is coming from. Will order regulator in the meantime. ; ordrng 1 WPW10602004 (regulator)"

Near Deep River, San Antonio, TX 78253
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

RANGE WHIRLPOOL WFG525S0HS1 Costumer issue was oven door not closing do to bad hinge door. Replace hinge brkt support. Door now closing. Replace control board also. Unit now working as design no other issues

Near Rose Cove, San Antonio, TX 78259
Colton B.

Colton B.

REFRIGERATOR JENN-AIR JFC2290REM00 Customer complaint is no ice production. Ice maker and control board testing good. Issue believed to be a faulty valve. Ordering a new valve to resolve issue.; ordrng 1 WPW10420083 (valve)

Near Creekside Cove, Boerne, TX 78006
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Valve no in bin, trying to locate which model home it’s in. Called KF to help find it. Waiting 15 minutes then will move onto next appointment. Tested the unit with bypass and the water dispenser worked just fine. Builder will need to put a new filter in the unit."

Near N Run, San Antonio, TX 78249
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FPS00 Checked refrigerator found fill tube in door to ice maker keeps freezing up tried to replace fill hose could not get it thru replaced door checked operation unit working properly now

Near Forest Waters Cir, Garden Ridge, TX 78266
Steven G.

Steven G.

RANGE WHIRLPOOL WFE320M0ES0 "Checked range found screws missing and block terminal broken, replaced parts checked operation unit is working normal again"

Near Austin Hwy, San Antonio, TX 78209
Douglas H.

Douglas H.

OVEN ELECTRIC (D JENN-AIR JJW3830WS02 F8e0 lower fan under speed. Error wasn’t present prior to repair. This is a new issue(replaced upper fan last trip). Going to order both fans and replace both.; ordrng 1 WPW10273666 (blower)

Near Rodalyn Dr, Boerne, TX 78006
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4816FW2 Tested washer. All test pass in diagnostics. No issues during testing. Unit is working as designed.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Checked temps with more accurate thermometer. WI fared thermometer reveal temps are as the control panel indicated. Issue resolved.

Near Pegasus Dr, Spring Branch, TX 78070
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDF520PADM7 Unit not drying properly. Finding issue to be faulty dispenser not letting rinseaid out properly. Ordering dispenser to resolve the issue. Unit is under warranty per closing paper work; ordrng 1 WPW10671905 (deterg disp asm)

Near Champion Blvd, Boerne, TX 78006
Douglas H.

Douglas H.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Unit had f7e4 error mismatch boards. Ordering console and electronic control to resolve the issue.; ordrng 1 W11261167 (cntrl-elec) and 1 W11296171 (console)

Near Champion Blvd, Boerne, TX 78006
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH53520CS7 Customer complaint is that sometimes the microwave will work and sometimes it won’t. Found the interlock switches to be bad. Replaced interlock switches. Tested to complete. Unit is good to go. No email to add.

Near Willow Dust, San Antonio, TX 78254
Jim G.

Jim G.

COOKTOP ELECTRIC KITCHEN AID KICU569XBL00 Evaluated unit now that power was confirmed. Determined customer used non ferrous pans. Issue resolved. Steve SR# 7726608807

Near Long Ridge, Spring Branch, TX 78070
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0AS05 Removed control panel replaced fuse preheated ran diagnostics all operations normal. Advised of survey and paper.

Near Anchor Bluff, Universal City, TX 78148
Colton B.

Colton B.

DISHWASHER KITCHEN AID KDTE704DSS0 "Customer complaint was that the dishwasher would not run or drain. Found glass in drain pump impeller. Removed glass, unit tested good. Dishwasher is now washing and draining as intended. Collected service call."

Near Toutant Beauregard Rd, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDX655DW1 "Removed vent found duct makes 90 degree turn to roof found wood chips and lint in duct, measured temps and operation thermostat functions at exhaust on all 3 settings found normal range of temps customer need dryer vent duct cleaned all operations normal advised of potential fire hazard and to get this done asap. Advised of survey and paper"

Near Brook Hollow Dr, Schertz, TX 78108
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW4616FW2 "The bleach department was full of laundry detergent, instructed customer to only put bleach in that area not laundry detergent. Detergent thickens up after a while of leaving it like that. Unit is good to go, went over survey with customer."

Near Segovia Way, San Antonio, TX 78253
Sherman  J.

Sherman J.

RANGE WHIRLPOOL SVE47600B Upon arrival unit is locked and fan staying on. Down draft unit. Spoke to Austin. Sr#-7726611673. Control board or oven temp sensor. Sensor tested good. Customer thinks unit is to old to invest that much money in. Yes to survey and leave behind.

Near Doris Dr, Kerrville, TX 78028
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG550S0HZ1 "Saw the oven temp fluctuate multiple times from showing good temp ranges to bad ones, adjusted the calibration up to 10 degrees and tested the cycles again and it passed multiple times. If customer calls back in order W10833885 and W11258611. Unit is showing to be good now."

Near Sunrise Beach, San Antonio, TX 78253
Ivan B.

Ivan B.

REFRIGERATOR KITCHEN AID KRFF507HPS00 Checked refrigerator. Water leaking from inlet. Water hose is in tact no damage no leaks no wetness. Leak is being caused by water valve. Ordered replacement. ; ordrng 1 W10341329 (WATER VALVE)

Near Dural Crest, Spring Branch, TX 78070
Tommy B.

Tommy B.

WASHER MAYTAG MVWB765FW3 Last visit found faulty user interface. Swapped with new UI to resolve issue. Unit tested good now. Yes to survey.

Near Brook Cir, San Antonio, TX 78240
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Complaint I water leaking. Found water line from filter to reservoir is damaged. Ordering new water line and reservoir. ; ordrng 1 W10279884 (tube-water) and 1 WPW10366790 (reservoir)

Near Champion Cliff, San Antonio, TX 78258
Douglas H.

Douglas H.

FREEZER WHIRLPOOL WZF56R16DW04 "60 psi high side -30 microns low side .5 amp drawCalling techline due to reoccurring issues. Spoke with David. He stated to run nitrogen pressure test. Then check for leaks if still can’t find leak call back. Ran nitrogen pressure test. Indicated a leak. Still couldn’t locate leak. Calling techline back. Spoke with Butch, he stated dreaming unrepairable. Sr 7726608814"

Near Old Blanco Rd, Kendalia, TX 78027
Richard G.

Richard G.

RANGE WHIRLPOOL WFC150M0EB3 Customer complaint is that the oven does not heat at all. Unit showing F9 on screen when I arrived (miswired house/miswired range). Checked outlet and terminal block. Getting proper voltages at correct points. Getting proper continuity and voltages at all test points. Customer states unit previously worked and no one has worked on the unit. Ordering control.; ordrng 1 W11122555 (cntrl-elec)

Near W Loop 1604 N, San Antonio, TX 78254

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