Near San Antonio, TX 78260
Shawn W.
Job Details: 01/14/2021
DISHWASHER WHIRLPOOL WDT730PAHB0 Uninstalled dishwasher. Replaced needed insulation parts. Tested unit. It is much quieter now. Unit is fully functioning as designed now. Reinstalled dishwasher.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/14/2021
OVEN ELECTRIC (D KITCHENAID KEBS177SSS04 Issue is no heat on oven. Found no error codes on unit. No bake or broil operation. Believe issue to be a faulty thermal fuse. Could not pull unit out to test anything. It is an under counter oven and the bottom of the counter top is sat directly on the top of the oven. Talked to customer about having someone out to remove it before I return. Collected SC fee. ; ordrng 1 WP8304452 (fuse-thrml)
Near San Antonio, TX 78216
Jim G.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Replaced washer and correct door sag at the hinge.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Issue is damaged parts. Ordering all parts and returning. Will call customer when they get in.; ordrng 1 W10276265 (trim-dispr) and 1 W10901046 (hinge-door) and 1 WPW10276209 (grille) and 1 WPW10713160 (grille)
Near San Antonio, TX 78240
Tommy B.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Swapped out broken icemaker With new icemaker to resolve issues. Also showed customer how to change water filter. No further issues at this time.
Near San Antonio, TX 78223
S. L.
Job Details: 01/14/2021
REFRIGERATOR KITCHENAID KTRS19KMWH01 Found drain tube had clogged with styrofoam. Cleared tube tested all operations normal. Service fee good 90 days.
Near San Antonio, TX 78229
Tommy B.
Job Details: 01/14/2021
WASHER MAYTAG MVWC565FW2 Swapped out hose to resolve leaking issues. No further issues at this time.
Near Boerne, TX 78006
Douglas H.
Job Details: 01/14/2021
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Last trip found faulty console. Replaced console to resolve the issue. Unit testing good now. No further issues at this point. Unit is under warranty.
Near San Antonio, TX 78258
Jim G.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL ED5FHEXTS00 Issue resolved without parts with replacement of filter.
Near San Antonio, TX 78216
Jim G.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Installed washer. Issue resolved. Corrected hinge dip.
Near San Antonio, TX 78255
Douglas H.
Job Details: 01/14/2021
RANGE WHIRLPOOL SF362LXSB0 Last trip found faulty element assembly. Replaced assembly to resolve the issue unit testing good now. No further issues at this point. Collected P&L.
Near San Antonio, TX 78216
Jim G.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Confirmed bad auger. ; schdld next appmnt for 1/20 WED PM
Near San Antonio, TX 78258
Jim G.
Job Details: 01/14/2021
RANGE WHIRLPOOL WCG55US0HS00 Tightened gas valve and incoming line a full turn which seems to have corrected issue.
Near San Antonio, TX 78216
Jim G.
Job Details: 01/14/2021
REFRIGERATOR JENN-AIR n/a Advised entire sealed system will need to be replaced as per convos with DH. Collected service. Customer will pursue replacement.
Near San Antonio, TX 78216
Jim G.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Replaced washer. Corrected dip at the hinge. Issue resolved.
Near San Antonio, TX 78238
Richard G.
Job Details: 01/14/2021
DRYER WHIRLPOOL WHD3090GW0 Replaced control. Tested unit and found it heating. Base not needed. Tested to complete. Unit is good to go.
Near San Antonio, TX 78238
Richard G.
Job Details: 01/14/2021
DISHWASHER WHIRLPOOL WDF330PAHB2 "Customer complaint is that the unit is working other than the pump pushing water through the spray arms. Verified issue, will need to replace pump and motor. Customer is a renter. Advised him to give our phone number to the landlord in order to proceed with repairs.; O-emld tckt , states that autho needed"
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/14/2021
REFRIGERATOR KITCHEN AID KRFF707ESS01 Called techline. Followed service pointer. Sr 7729716949. According to tech line. Unit is non repairable. Notified customer of steps needed to proceed. Customer will have to contact kitchenaid. No further repairs can be made. Job complete.
Near San Antonio, TX 78257
Douglas H.
Job Details: 01/14/2021
DRYER MAYTAG MEDB765FW0 "Unit not heating. Found cause to be blown element. Ordering element to resolve the issue. Unit is under warranty, per Sb web actual goods issue date 2/17/2020 so that put purchase date at 4/17/2020; ordrng 1 WP3387747 (ELEMENT)"
Near San Antonio, TX 78257
Douglas H.
Job Details: 01/14/2021
WASHER MAYTAG MVW7230HW0 "Customer stated unit banging around and making loud noise during spin. Checked errors found f0e7 load detected during clean washer cycle, customer hasn’t run a clean cycle yet. Issue lies in control and gear case. Ordering both to resolve the issue. Parts on b/o; ordrng 1 W11419171 (CONTROL) and 1 W11423759 (GEARCASE)"
Near San Antonio, TX 78223
S. L.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Complaint is water warm from dispenser and no ice production. Removed lower drawe educated customer on reservoir size and amount of cold water that will be dispensed before turning to supply temperature. Found that bailer arm not inserted to icemaker. Corrected this checked harvest cycle checked unit temperature all operations normal unit operating as designed. Advised customer 24 to 72 hours before ice container will fill.
Near San Antonio, TX 78257
Douglas H.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Replaced door to resolve cooling issue. Now have correct door installed, still not cooling, acting as if no power supplies to door. Checked main control and found it was shorted out due to wrong door being installed previously. Ordering control to resolve the issue. Part showing as b/o; ordrng 1 W11196400 (ELECTRONIC CONTROL )"
Near San Antonio, TX 78252
Jesus C.
Job Details: 01/14/2021
RANGE WHIRLPOOL WFE550S0HZ1 Terminal block burnt. Need new block. ; ordrng 1 W10245259 (block-term)
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/14/2021
DRYER MAYTAG MED8630HC "Issue is poor dry performance. Unit heats, spins and puts out heat. Maintenance guy states that they haven’t been cleaning out lint trap. Had pictures. Customer needs to have lint trap cleaned out after every use. No error codes, unit tested good."
Near Helotes, TX 78023
Richard G.
Job Details: 01/14/2021
MICROWAVE OVEN KITCHEN AID KOCE507ESS08 Replaced magnetron. Heated water for 2 minutes. No errors. Unit is heating properly. Tested to complete. Unit is good to go. Collected labor.
Near Atascosa, TX 78002
Jesus C.
Job Details: 01/14/2021
DISHWASHER KITCHEN AID KUDE20FXSS1 Installed new rack adjuster. No further issues. Tested to complete.
Near Helotes, TX 78023
Richard G.
Job Details: 01/14/2021
COOKTOP GAS KITCHENAID KCGD506GSS00 Replaced burner head. Tested to complete.unit is good to go.
Near La Vernia, TX 78121
S. L.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRF540CWBB00 "Found icemaker mold cracked needs new icemaker gave customer senior citizen discount.; ordrng 1 W10884390 (icemaker)"
Near San Antonio, TX 78221
Jesus C.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Complaint is ice maker not working. Found ice maker not going through harvest. Will need to replace ice maker. ; ordrng 1 W11130444 (icemaker)
Near San Antonio, TX 78223
S. L.
Job Details: 01/14/2021
WASHER WHIRLPOOL WTW4816FW2 Found F7 E6 fault Checked unit nut on pulley came off splutch and caused damage to splutch kit. Used truck stock splutch kit replaced calibrated unit all operations normal.; used 1 W10721967 (CAM) from stock
Near San Antonio, TX 78211
Jesus C.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Installed new heater. No further issues. Tested to complete.
Near Adkins, TX 78101
S. L.
Job Details: 01/14/2021
DISHWASHER WHIRLPOOL MDB8959SKB0 Removed unit removed pump snapped phot of broken chopper per service pointer. Replaced pump tested all operations normal.
Near San Antonio, TX 78260
Jim G.
Job Details: 01/14/2021
MICROWAVE OVEN JENN-AIR JMW3430IL02 Replaced console. Issue resolved.
Near San Antonio, TX 78224
Jesus C.
Job Details: 01/14/2021
RANGE WHIRLPOOL WFE525S0HB1 Installed new control. No issues during testing. Job complete.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/14/2021
DISHWASHER KITCHEN AID KUDE60FXPA3 "Issue was a damaged control panel. Replaced control panel, unit tested good. Part was damaged by tech so tech will cover it. Customer will call if issues return."
Near San Antonio, TX 78228
Tommy B.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer stated that the unit is freezing items in the refrigerator. Unit is one setting below recommended setting. Unit is missing diffuser assembly. Ordering parts to resolve issue.; ordrng 1 W11199204 (diffuser)
Near San Antonio, TX 78260
Jim G.
Job Details: 01/14/2021
DRYER WHIRLPOOL WED5620HW1 Replaced console. Issue resolved.
Near San Antonio, TX 78258
Shawn W.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 This unit has cosmetic damage to the pantry lid. Picture included. Part ordered.; ordrng 1 W10827015 (cover)
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/14/2021
REFRIGERATOR KITCHEN AID KRSC503ESS00 "Issue was no ice dispensing. Replaced dispenser motor, unit tested good. Collected P&L."
Near San Antonio, TX 78254
Tommy B.
Job Details: 01/14/2021
DRYER WHIRLPOOL WED6400SB0 "Customer stated that the issue is the unit is not drying clothes at the same frequency as has been demonstrated in the past. Unit is 13 years old. Customer states that in sensor cycle, the unit takes multiple sessions to dry clothes. Time cycle does not demonstrate the same issues. Recommended to customer that the sensor would need to be changed. Customer declined to proceed with repair. Collected service call."
Near San Antonio, TX 78210
Jesus C.
Job Details: 01/14/2021
WASHER MAYTAG MVWB835DW4 MU98000FPL1. Found wiring at water valve damaged. Repaired wiring. No further issues. Tested to complete.
Near San Antonio, TX 78220
S. L.
Job Details: 01/14/2021
DISHWASHER WHIRLPOOL WDF330PAHB2 Sump full of water checked unit found drain pump not making any noise but just hot. Checked drain hose installation no issues removed pump found pump impeller not moving needs new pump. Used truck stock pump replaced drain pump tested no leaks all operations normal.; used 1 W10876537 (PUMP DRAIN) from stock
Near Portland, TX 78374
Michael
Job Details: 01/08/2021
WASHER AMANA NTW4516FW3 "Tub hitting inside per customer. F7E6, F2E1 error codes, cleared error codes. I was able to get into diagnostics, but not able to do anything else, won’t respond. Bad control, ordered part and reschedule customer.; ordrng 1 W11170317 (cntrl-elec)"
Near Corpus Christi, TX 78414
John L.
Job Details: 01/08/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Inspected unit, unit has display issues. Faulty display will need to replace console to resolve this issue. Part for this unit has already been ordered I will schedule once the part comes in and is on hand.; schdld next appmnt for 1/18 MON !"
Near Alice, TX 78332
Adam
Job Details: 01/08/2021
WASHER MAYTAG MVWB765FW2 Inspection of unit shows several error codes major code for long Fill no Fill stuck button. All components work as designed except for cold water valve. Replace both valve and harness to resolve issue; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)
Near Portland, TX 78374
Michael
Job Details: 01/08/2021
RANGE WHIRLPOOL WFE320M0ES1 "Top burners are not working per customer. Turned on all the elements, none are coming on. Lifted the stove top and found signs of roaches, damage to the elements, removed back cover and found an infestation of roaches on the control and back of the appliance, took pictures, ordered parts and rescheduled the customer. Advised it would be up to their warranty to give authorization. Some of the parts didn’t show an ETA, please reschedule when all parts come in.; rqstng P&A on 1 W10823729 (elmnt-surf) and 1 W11047722 (elmnt-surf) and 1 W11122555 (cntrl-elec) and 2 W11171119 (elmnt-surf)s"
Near Corpus Christi, TX 78418
John L.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM "Spoke with customer, explained issues having with unit. Control panel keeps powering down at random times. Issue with control board replace to resolve.; ordrng 1 W10503278 (control board)"
Near Falfurrias, TX 78355
Adam
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW6120HW0 After installing control board and still not having a response to the unit look at service pointer to find out that both interface and control need to be replaced at the same time. Re-ordering a control board and interface and counsel to resolve issue. Have not set return date pending parts arrival; ordrng 1 W11093764 (CONSOLE ) and 1 W11112920 (FACSI) and 1 W11387682 (CONTROL )
Near Corpus Christi, TX 78412
Michael
Job Details: 01/08/2021
RANGE WHIRLPOOL WFG525S0JZ0 "The broiler doesn’t stay on per customer. Turned the broiler on, it ignited but it doesn’t stay on, bake ignitor and top burners are working normal, ordered parts and rescheduled customer ; ordrng 1 WP8054078 (burnr-brlr) and 1 WPW10333842 (igntr-oven)"
Near Falfurrias, TX 78355
Adam
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW6120HW0 Inspection of unit shows no error codes. When testing unit to confirm detergent is being dispensed from bulk dispenser unit continuously hums with no detergent actually being dispensed. Replace dispenser assembly and meter to resolve issue. Have not scheduled return date pending part arrival. Have not set return date.; ordrng 1 W11094592 (Dispenser assembly housing) and 1 W11130938 (Dispenser harness) and 1 W11174982 (DISPENSER BEZEL) and 1 W11174984 (DISPENSER DRAWER) and 1 W11238377 (METER)
Near Portland, TX 78374
Michael
Job Details: 01/08/2021
WASHER MAYTAG MVWB865GC0 This was a duplicate order from job 22064
Near Portland, TX 78374
Michael
Job Details: 01/08/2021
DRYER MAYTAG MEDC465HW0 "Replaced terminal block, wiring to the appliance is in good condition, the 4 prong power cord has tape around the black wire, unable to test with this power cord, doesn’t have the right plug at this location, tested with a different power cord, the appliance is heating and working normal"
Near Alice, TX 78332
Adam
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW8500DW5 Install components tested unit issue resolved
Near Corpus Christi, TX 78413
John L.
Job Details: 01/08/2021
WASHER WHIRLPOOL MVWB765FW Customer states unit has already been repaired
Near Kingsville, TX 78363
Adam
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRS325FDAD It’s all components tested unit issue resolved. Advise customer to discard first three batches of ice before consuming.
Near San Diego, TX 78384
Adam
Job Details: 01/08/2021
MICROWAVE MAYTAG MMV4206FZ3 Because product is out of warranty customer has declined any service.
Near Falfurrias, TX 78355
Adam
Job Details: 01/08/2021
DRYER MAYTAG MEDC465HW0 Installed components tested unit issue resolved
Near Port Aransas, TX 78373
John L.
Job Details: 01/08/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed new adjuster and stops issue has been resolved. Shelf slides without issue.
Near Aransas Pass, TX 78336
John L.
Job Details: 01/08/2021
OVEN WHIRLPOOL WFE525S0HV0 "Install sensor, calibrated temperatures. Issue resolved."
Near Corpus Christi, TX 78416
John L.
Job Details: 01/08/2021
REFRIGERATOR AMANA ART106TFDW01 "Installed new compressor and harness, vacuum and charged unit. Unit held pressures and is cooling. Issue has been resolved."
Near Corpus Christi, TX 78413
Michael
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW5000DW3 "Shakes really bad on spin cycle per customer. F0E5 off balance load error code. The customer had a load in the washer that was completed, the customer is overloading the washer, advised her this would cause an off balance load causing it to shake violently, advised to put smaller loads, calibrated and performed a diagnostics test, completed with no issue or error codes, the suspension is good, the appliance is working normal"
Near Corpus Christi, TX 78413
Michael
Job Details: 01/08/2021
RANGE KITCHEN AID KFGC558JSS00 "The door on the big oven wasn’t in properly on the left side, the hinges were popped in, I was able to lock the hinges in place, installed the door, the door is opening and closing properly."
Near Greenbrier, AR 72058
Blake D.
Job Details: 01/08/2021
DRYER MAYTAG MEDX655DW1 "Inspected unit for not heating, tested voltage checked okay, tested fuse checked okay, tested heating element found no readings, replaced heating element tested unit operation checks okay ; used 1 279838 (ELEMENT) from stock"
Near Conway, AR 72034
Blake D.
Job Details: 01/08/2021
WASHER MAYTAG MVWB766FW0 "Replaced listed parts, tested unit operation checks okay"
Near Conway, AR 72032
Blake D.
Job Details: 01/08/2021
N/A N/A WRS325FDAM02 "Inspected unit for lights flashing, pushed up on the light module in refrigerator side made it stop flashing, diagnosed to need module for freezer and refrigerator ; ordrng 1 WPW10515057 (FREEZER LIGHT) and 1 WPW10515058 (LIGHT MOD REF)"
Near Conway, AR 72034
Blake D.
Job Details: 01/08/2021
WASHER MAYTAG MVWB766FW0 "Inspected unit for long fill no fill, tested valve found that cold water wasn’t dispensing, replaced valve, tested unit operation checks okay ; used 1 W11165546 (VALVE) from stock"
Near Conway, AR 72032
Blake D.
Job Details: 01/08/2021
RANGE WHIRLPOOL WFE535S0JS0 "Inspected unit for not heating properly and convection fan cutting off and on, ran diagnostic test no codes, turned on convection bake heard a constant click in the board, fan cut in and out, diagnosed to need control board ; ordrng 1 W11295998 (CONTROL BOARD)"
Near Little Rock, AR 72212
R. H.
Job Details: 01/08/2021
FREEZER WHIRLPOOL WZF34X16DW04 "Installed thermistor and tested freezer tested good . But the cover is broke , having to order a cover .; ordrng 1 W10608692 (Cover)"
Near Greers Ferry, AR 72067
Jeff N.
Job Details: 01/08/2021
ICEMAKER WHIRLPOOL KUIC15NHZS0 "Parts return on grid cutter, replaced and tested, unit is now operational."
Near Quitman, AR 72131
Jeff N.
Job Details: 01/08/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed boards as ordered and steam defrosted evaporator then replaced fan motor and wire harness. Then test. Unit is operational.
Near Benton, AR 72015
R. H.
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW7040DW0 "Tested found drain pump is locked up , ordering new drain pump .; ordrng 1 WPW10581874 (Pump)"
Near Conway, AR 72032
Blake D.
Job Details: 01/08/2021
WASHER MAYTAG MVWB766FW1 "Inspected unit for sheet being stuck, removed agitator checked for damage found no damage, removed sheet, put agitator back together tested unit operation checks okay"
Near Bauxite, AR 72011
R. H.
Job Details: 01/08/2021
RANGE KITCHENAID KFED500EWH03 "Testedfound cook top is shattered , ordering cook top. ; ordrng 1 W10789673 (Oven top)"
Near Greenbrier, AR 72058
Blake D.
Job Details: 01/08/2021
RANGE WHIRLPOOL WFE525S0HV0 "Replaced listed parts, tested unit operation checks okay"
Near Bigelow, AR 72016
Blake D.
Job Details: 01/08/2021
REFRIGERATOR MAYTAG MBF2258FEZ02 "Inspected unit for grinding noise, found that behind top refrigerator the damper made a grinding noise when it opened, diagnosed to need damper control ; ordrng 1 WPW10594330 (DAMPER CONTROL )"
Near Bigelow, AR 72016
Blake D.
Job Details: 01/08/2021
MICROWAVE WHIRLPOOL MMV6190FZ1 "Inspected unit for flickering, found that interface will flicker and go out, diagnosed to need both controls; ordrng 1 W10881545 (ELE-CONTROL) and 1 W11381424 (PCBA USER INTERFACE CONTROL)"
Near Vilonia, AR 72173
Jeff N.
Job Details: 01/08/2021
WASHER MAYTAG MHW5630HC2 "Arrived to customer stating machine would squeal while spinning, found source of sound around stator. Removed motor and cleaned up magnets then reinstalled. Tested and still had slight sound. Will order stator and motor to restore operation. ; ordrng 1 W11314361 (rotor) and 1 W11354541 (STATOR)"
Near Conway, AR 72034
Jeff N.
Job Details: 01/08/2021
ICEMAKER WHIRLPOOL WU195X15HZ00 "Arrived to find ice over filling in bin, ohmed out thermistor and was faulty. Need to order to restore operation. ; ordrng 1 WPW10511923 (thermistor)"
Near Heber Springs, AR 72543
Jeff N.
Job Details: 01/08/2021
WASHER MAYTAG MVWC465HW2 Arrived for parts return for transmission and water valve. Installed all parts and calibrated. Tested and machine is operational. ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR and 1 W11210459 VALVE
Near Vilonia, AR 72173
Blake D.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL GX2FHDXVQ "Inspected unit for not cooling in refrigerator, found that damper door won’t open, diagnosed to need damper control; ordrng 1 WPW10196393 (DAMPER CONTROL)"
Near Searcy, AR 72143
Jeff N.
Job Details: 01/08/2021
DRYER ROPER RED4516FW0 "Arrived to customer stating machine was loud, tested and heard the sound reported removed the back of machine and cover to blower wheel and inside I found a screw and removed it then put machine back and tested. Machine is now quite and operation. Issue resolved. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE"
Near Conway, AR 72034
Blake D.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL KRMF606ESS01 "Inspected unit for leaking, found that the drip pan for evaporator was bowed out, cleared out ice and water, diagnosed to need drip pan,; ordrng 1 W11457241 (PAN DRIP REFRIGERATOR EVAP)"
Near Searcy, AR 72143
Jeff N.
Job Details: 01/08/2021
WASHER MAYTAG MHW5630HC0 "Arrived on parts return on control boards, installed new boards and tested with no further issues, unit is operational"
Near Little Rock, AR 72209
R. H.
Job Details: 01/08/2021
WASHER AMANA NTW4516FW3 "Tested found no codes had to give customer instruct on how to operate machine , the sound she was hearing was the agitator washing . Ran through quick cycle sounds normal ."
Near Little Rock, AR 72212
R. H.
Job Details: 01/08/2021
FREEZER WHIRLPOOL WZF34X16DW04 "Installed control box , waiting on housing for thermistor. ; O-emld tckt"
Near Heber Springs, AR 72543
Jeff N.
Job Details: 01/08/2021
DRYER WHIRLPOOL MED6630HC1 "Arrived to customer stating machine is working intermittently, ran through diagnostics. Communication failure and will need new acu and hmi to restore operation. ; ordrng 1 W11384513 (HMI) and 1 W11387578 (ACU)"
Near Conway, AR 72032
Jeff N.
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW4816FW2 "Arrived for parts return for transmission and motor, installed new parts and calibrated and tested. Machine is operational. Issue resolved; dspstn on spec-tagged invntry: 2 W10913953 ACTUATOR"
Near Conway, AR 72032
Jeff N.
Job Details: 01/08/2021
WASHER MAYTAG MVWB835DW1 "Arrived to customer stating a drain error code, I tested drain and found it to be faulty, I replaced and tested. Test is good, machine is operational. ; used 1 W10876600 (DRAIN PUMP) from stock"
Near Little Rock, AR 72204
R. H.
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW5000DW3 "Tested found the gear case is locking up , ordering parts ; ordrng 1 W11454734 (Gearcase)"
Near Alexander, AR 72002
R. H.
Job Details: 01/08/2021
DRYER WHIRLPOOL WED4815EW1 Tested found door switch is broke . Ordering door switch .; ordrng 1 W10237959 (Door switch)
Near Hot Springs, AR 71901
Blake D.
Job Details: 01/08/2021
DRYER WHIRLPOOL WED5000DW2 "Replaced motor and blower wheel, tested fuse thermostat and heating element, all tested okay, diagnosed to need timer; ordrng 1 WPW10185992 (TIMER), used 1 279827 (MOTOR), and 1 WP694089 (BLOWER WHEEL) from stock"
Near Hot Springs, AR 71901
Blake D.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Inspected unit for on going issue of no cooling, diagnosed to need control and harness wire; ordrng 1 W10843055 (CONTROL) and 1 W11033168 (HARNESS WIRE)"
Near Conway, AR 72032
R. H.
Job Details: 01/08/2021
WASHER MAYTAG MVWP575GW0 Installed control tested washer tested good . This is a zellnars it has a 5 year warranty.
Near Little Rock, AR 72227
R. H.
Job Details: 01/08/2021
DISHWASHER WHIRLPOOL WDT780SAEM2 "Found that dispenser cover had come off , attached cover back on . Tested dispenser tested good . Also the rack clips were not attached , attached clips tested rack tested good ."
Near Hot Springs, AR 71909
Blake D.
Job Details: 01/08/2021
DRYER WHIRLPOOL WED49STBW1 "Inspected unit for not heating, tested voltage from plug checked okay, tested fused checked okay, tested cutoff found no readings, replaced cutoff tested unit operation checks okay ; used 1 279816 (CUTOFF) from stock"
Near Conway, AR 72032
Jeff N.
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW4816FW2 "Arrived to customer saying lid lock engaged at wrong time, no error codes present, test ran perfectly. Machine is operational, informed customer of all functions on machine."
Near Little Rock, AR 72204
R. H.
Job Details: 01/08/2021
MICROWAVE WHIRLPOOL WMH32519HZ Tested found that its sparking due to the rack and hooks being damaged . Ordering parts . This a warranty call i took pics of the receipt in sd quick pics .; ordrng 1 W10803366 (Metal rack) and 2 W10840759 (Front hook)s and 1 W10840794 (Left rear hook) and 1 W10840795 (Right rear hook)
Near Bigelow, AR 72016
Jeff N.
Job Details: 01/08/2021
WASHER WHIRLPOOL MVWC465HW2 "Arrived to find very loud sound around tub and gear case, after investigating found transmission has failed and tub will not balance, as well. will need transmission and inner tub and shocks to restore operation. ; ordrng 1 W10677719 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10870912 (gearcase) and 1 W11172199 (basket) and 1 W11217817 (suspension)"
Near Little Rock, AR 72204
R. H.
Job Details: 01/08/2021
N/A N/A n/a "Customer said that we have already been out , and that the part that is bad is no longer available."
Near Little Rock, AR 72206
R. H.
Job Details: 01/08/2021
N/A N/A WGD4800XQ1 "Tested found burner tube is cracked and the element is blown , ordering the burner assembly .; ordrng 1 W10823508 (Burner assembly)"