Near San Antonio, TX 78217
Jim G.
Job Details: 01/05/2021
DRYER WHIRLPOOL WGD5000DW2 Thermal fuse is open ; ordrng 1 WP3392519 (Thermal fus) and 1 WP3392519 (Thermal fuse)
Near San Antonio, TX 78233
Shawn W.
Job Details: 01/05/2021
MW-HOOD COMBO WHIRLPOOL WMH32519HW4 Replaced control. Tested unit. The light and dimmer are now operating as designed.
Near San Antonio, TX 78260
Shawn W.
Job Details: 01/05/2021
FREEZER WHIRLPOOL WZF79R20DW03 This units evaporator fan is periodically taking off like a rocket ship and needs to be replaced. This is a rare problem with the frequency rate. Part ordered. ; ordrng 1 WPW10359880 (motor-evap)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 01/05/2021
WALLOVEN KITCHENAID KOCE500ESS06 "Checked wall oven found no issues with heat no error codes found during testing or operation, good heat through tout oven cavity. Spoke to techline no issues with oven. SR:7729599826.job complete"
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF560SMYM00 "Checked refrigerator found no cooling coming from refrigerator no frost pattern detected during testing or operation, spoke to customer about issue, customer does not wish to continue service. Job complete."
Near San Antonio, TX 78250
Jesus C.
Job Details: 01/05/2021
WASHER MAYTAG MVW6230HW0 Replaced basket and gearcase. Still having noise. Will need to replace motor. ; ordrng 1 W11026785 (motor-drve)
Near San Antonio, TX 78245
Richard G.
Job Details: 01/05/2021
DRYER AMANA NED4655EW1 Customer complaint is that there is a rattling noise in the dryer and the timer seems to take much longer than the set time to dry. Will need to order timer and dryer repair kit.; ordrng 1 4392065 (dryer repair kit) and 1 W10857612 (timer)
Near San Antonio, TX 78247
Jim G.
Job Details: 01/05/2021
WASHER MAYTAG MVW7232HW0 Verified obstruction in drain pump. Cleared obstruction and used wire tie to secure drain hoses. ; used 1 WP8567668 (Wire Tie) from stock
Near San Antonio, TX 78259
Jim G.
Job Details: 01/05/2021
RANGE WHIRLPOOL WFG525S0JS0 "Customer describes a click when using bake element. Once the unit hit the target temperature, it would continue to activate the ignitor indicating a grounding issue and/or a fault with the spark module. Ive replace the spark module as per the initial techline instruction, and ensure all connections are plugged in securely. Issue resolved."
Near Cibolo, TX 78108
Jesus C.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL ED5LTAXVL00 Installed dye drier. Vacuum and recharge unit. Will let run for 1 week. Will reschedule to verify repairs. Collected payment for drier. Will collect payment for service on next visit.
Near Boerne, TX 78015
Colton B.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL DU1055XTVS8 "Issue is no operation with a flashing clean light. Per tech sheet this could mean a heating issue. Ran diagnostics cycle, unit is not heating. Ordering new heating element, part is out of stock, collected SC fee. ; ordrng 1 W10518394 (heater)"
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 01/05/2021
RANGE AMANA ACR4303MFB4 "Necked range found no error codes no issues with elements, good heating, range is working as designed. Job complete."
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW4815EW1 "Checked washer found drain pump turning on but no drain, was able to remove water but no luck will need new board due to error code f1e2 customer does not wish to continue service. Job complete. Collected service call fee."
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Replaced fitting, nut, and strap. Unit is not receiving water. Good pressure coming to unit. Ordering valve.; ordrng 1 WPW10179146 (valve-inlt)"
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/05/2021
ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 "Issue is a no cool ice maker. Ran compressor in diagnostics and saw no frost pattern on evaporator. Evaporator isn’t even getting cool. Called techline and spoke to Andy, who said without getting pressure reading on sealed system it’s hard to tell whether we have a leak somewhere. Needs a. Sealed system tech to come check pressure. We have a compressor in the SSB, so I’m going to go ahead and order one just in case. Collected SC fee and quoted for labor.; ordrng 1 WPW10605286 (compressor)"
Near Lakehills, TX 78063
Richard G.
Job Details: 01/05/2021
DRYER SAMSUNG DV45H7000EWA2 "Customer complaint is that the dryer is making a buzzing noise. Verified issue. Ordering rollers, pulley, and belt.; ordrng 1 6602-001655 (BELT) and 1 DC93-00634A (PULLEY) and 4 DC97-16782A (ROLLER )s"
Near San Antonio, TX 78258
Jim G.
Job Details: 01/05/2021
DRYER WHIRLPOOL WED5620HW1 Replaced ACU and console. Issue resolved.
Near San Antonio, TX 78207
Jesus C.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Installed new housing. No further issues. Tested to complete.
Near San Antonio, TX 78217
Jim G.
Job Details: 01/05/2021
RANGE KITCHENAID KFEG500EWH3 Trim is damaged and discolored. ; ordrng 1 W10294855 (Trim black)
Near San Antonio, TX 78248
Jim G.
Job Details: 01/05/2021
WASHER WHIRLPOOL WFW8640BW0 Replaced all parts. Issue resolved.
Near Bandera, TX 78003
Richard G.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW4955HW1 Replaced control. Calibrated unit. Ran unit through automatic test. Tested to complete. Unit is good to go .
Near San Antonio, TX 78249
Jim G.
Job Details: 01/05/2021
WASHER MAYTAG MVW7232HW0 Verified customer needed to distribute weight of clothing differently. Checked motor and transmission to be sure of proper operation. Used wire ties to secure harnesses during evaluation. Issue resolved. ; used 2 WP8567668 (Wire tie) from stock
Near Kerrville, TX 78028
Colton B.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Issue was no lights in refrigerator. Replaced light control and one led light. Unit tested good. New light control looks different from the one that was on unit. Everything seems to be working well though. Told customer to keep an eye on it and let us know if anything happens weird with the lights. Collected for labor and parts. Only one LED was needed. Marking the other one as RV.
Near Schertz, TX 78154
Shawn W.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Our customer is having problems with the dispensing of water. It is intermittent. I was able to replicate it. It would not dispense. Needs new dual water valve and ordering dispense pad as a contingency.; ordrng 1 W11043013 (valve) and 1 WPW10368730 (pad)
Near San Antonio, TX 78225
Ezequiel V.
Job Details: 01/05/2021
DRYER WHIRLPOOL WED4815EW1 "Called customer, customer stated they have an extended warranty, dispatch received does not include warranty, no clear path to payment. Advised customer of issue. Job complete."
Near San Antonio, TX 78240
Ezequiel V.
Job Details: 01/05/2021
MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 "Checked microwave found bad transformer ordering, transformer to resolve issue. ; ordrng 1 W11371266 (TRANSFORMER)"
Near Kerrville, TX 78028
Colton B.
Job Details: 01/05/2021
DISHWASHER SAMSUNG DW80K5050US Issue was that washer would not drain. Replaced control and door switch. Unit tested good.
Near San Antonio, TX 78221
Jesus C.
Job Details: 01/05/2021
DRYER AMANA NED4655EW1 Tested unit. Door switch broken. Replaced switch. No further issues. Tested to complete. ; used 1 WP3406107 (SWITCH DOOR) from stock
Near Schertz, TX 78154
Shawn W.
Job Details: 01/05/2021
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Our customer is having problems with unit intermittently turning on and at times the screen freezes up and our customer has had to reset it. Called Steve T Whirlpool Tech Line. Explained the situation and could not help. SR #7729611678. We will need a new Cavity Temperature Sensor. I could not find it on the parts list. I have run into this before on this unit.; ordrng 1 W10460457 (sensor)
Near San Antonio, TX 78073
Jesus C.
Job Details: 01/05/2021
MW-HOOD COMBO WHIRLPOOL WMH31017HB Tested unit. No light. Found wiring damaged to socket. Repaired wiring. Replaced bulb. No further issues. Tested to complete.
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 01/05/2021
COMPACTOR WHIRLPOOL GC900QPPB2 "Checked compactor found broken gear, ordering gear to resolve issue, collected service call fee. ; ordrng 1 882699 (gear-drive)"
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/05/2021
DRYER MAYTAG MEDC465HW0 Tested dryer. Not heating. Found hi limit fuse tripped. Reset fuse. Dryer heating. No further issues. Tested to complete.
Near San Antonio, TX 78232
Jim G.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KRFC300EWH03 Left refrigerator door is damaged. New door is required. ; ordrng 1 13107888WQ (Left Door)
Near San Antonio, TX 78207
Ezequiel V.
Job Details: 01/05/2021
WASHER MAYTAG MVWC465HW2 "Checked washer found error code over suds, ran water through system, tested washer checked good no issues, job complete."
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Issue is a no cool refrigerator. Customer replaced board, which appears to have fixed the defrost issue. Issue now though is either a restriction of low Freon. Did not find any frost pattern on freezer evaporator or refrigerator evaporator. Compressor is drawing 2 amps. Called techline Cathy to confirm. Customer will call and advise whether or not they want to go through with repair.; schdld next appmnt for 1/4 MON !, states that autho needed"
Near San Antonio, TX 78254
Jesus C.
Job Details: 01/05/2021
RANGE WHIRLPOOL WFG320M0BS3 Tested range. Set temp for 350. Unit reached 350. Holding temperature. No issues during testing. Unit is working properly. Job complete.
Near San Antonio, TX 78250
Jesus C.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed new compressor. Vacuum and recharge unit. No issues during testing. Tested to complete.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/05/2021
DISHWASHER KITCHEN AID KUDE60FXPA3 "Issue is that the unit sometimes turns itself on and does not wash properly. Called techline (7729608520) who suggested unplugging the dc vent fan from control and have customer use it. If issues persist replace the door latch if they don’t, we should replace the vent fan. Broke connector for UI panel while attempting repair. Ordering a new one to resolve. Gate code is 1946.; ordrng 1 WPW10500086 (panel-cntl)"
Near San Antonio, TX 78250
Ezequiel V.
Job Details: 01/05/2021
WASHER AMANA NTW4516FW3 "Checked washer found no error codes, good water flow into washer from wall to Valve and valve to basket. Good spin and agitation. Job complete."
Near San Antonio, TX 78232
Jim G.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KRFC300EWH03 Left refrigerator door is damaged. New door is required. ; ordrng 1 13107888WQ (Left Door)
Near San Antonio, TX 78245
Richard G.
Job Details: 01/05/2021
RANGE WHIRLPOOL WFG525S0JS0 Replaced socket and control. Light is now functioning. Preheated to 350 degrees. Unit is now functioning as designed. Tested to complete. Unit is good to go.
Near Bulverde, TX 78163
Shawn W.
Job Details: 01/05/2021
RANGE WHIRLPOOL WFG320M0BS3 Rebuilt oven door. Door is now functioning as designed.
Near San Antonio, TX 78223
Jesus C.
Job Details: 01/05/2021
DRYER WHIRLPOOL WED5000DW2 3435 east southcrossUnit 9102 Code #3138Wife 2104801002. Tested unit. Will need to replace door gasket. ; ordrng 1 W10823580 (seal-door)
Near San Antonio, TX 78254
Ezequiel V.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF331PAHS1 "Checked dishwasher found no error codes on dishwasher, good heat coming from unit. Job complete."
Near Boerne, TX 78006
Colton B.
Job Details: 01/05/2021
WASHER MAYTAG MVWB855DC "Issue was a faulty valve. Replaced valve, unit tested good."
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced icemaker. Issue resolved
Near Boerne, TX 78006
Colton B.
Job Details: 01/05/2021
DRYER MAYTAG MEDB765FC "Customer issue is that clothes aren’t drying well and unit will not run multiple loads. Unit spins, heats and vents well. Customer reports warm touch after running. Issue appears to be one of poor house venting. Customer will have someone come look at the vent."
Near San Antonio, TX 78238
Richard G.
Job Details: 01/05/2021
DRYER WHIRLPOOL WED4616FW0 "Replaced cabinet, drum, and top. Tested to complete. Unit is good to go."
Near San Antonio, TX 78252
Jesus C.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Tested unit. Compressor running. Fans running. Ice buildup on top right of evap. Unit has restriction. Will need to vacuum and recharge unit. Ordering dye drier. ; ordrng 1 WPW10143759 (dryer)
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KRFC300ESS03 Customer complaint is that the unit is vibrating a lot when the compress comes on. Placed padding between compressor and bottom of unit. Tested to complete. Unit is good to go.
Near Boerne, TX 78006
Colton B.
Job Details: 01/05/2021
DRYER MAYTAG MEDB835DW4 Issue was a no heat dryer. Replaced heating element to resolve issue. Also cleaned out dryer to help unit vent better. Unit tested good. Collected SC+P+L.
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
WASHER MAYTAG MVWC565FW2 Replaced agitator. Tested to complete. Unit is good to go.
Near San Antonio, TX 78245
Richard G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer complaint is that the icemaker goes in and out and there is a vibrating noise coming from the left side of the unit. Verified issue will need to replace icemaker. Collected service call fee.; ordrng 1 W11294907 (icemaker)"
Near San Antonio, TX 78249
Jim G.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW7120HW0 Door lock has failed. ; ordrng 1 W11394572 (Door latch)
Near San Antonio, TX 78216
Jim G.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KUDF204ESB00 Replaced icemaker. Issue reolved .
Near San Antonio, TX 78250
Ezequiel V.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced wire harness on refrigerator due to ui not working after replacement no issues. Job complete.
Near San Antonio, TX 78216
Jim G.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KUDF204ESB00 Replaced icemaker. Issue reolved .
Near San Antonio, TX 78258
Shawn W.
Job Details: 01/05/2021
DRYER WHIRLPOOL WED4850HW0 I spoke with Markus and a rental rep. This unit is disassembled and not at an outlet. This unit will need to be reassembled and moved to a 240 outlet. Pictures included. Called NR to verify.
Near San Antonio, TX 78258
Jim G.
Job Details: 01/05/2021
DRYER WHIRLPOOL WED5620HW1 Verified issue was actually a faulty moisture sensor. ; ordrng 2 WP3387223 (Electrodes)s and 1 WPW10298258 (Electrode sensor harness.)
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW6120HC0 "This repair has already been completed. Called customer, we are not needed."
Near , TX 78015
Colton B.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Issue is still no fill. Finding a kink in the reservoir line. Ordering new reservoir to resolve issue. ; ordrng 1 W11346622 (RESERVOIR )
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
DISHWASHER MAYTAG MDB9979SKZ0 Replaced drain pump. Tested to complete. Unit is good to go.
Near Canyon Lake, TX 78133
Jim G.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW5000DW "Gearcase is needed however the wash plate is fused to the gearcase requiring a replacement of wash basket, wash plate, as well as the outer tub. ; ordrng 1 W10752283 (Wash plate) and 1 W10752719 (Wash basket) and 1 W11219115 (Outer tub), states that autho needed"
Near San Antonio, TX 78248
Shawn W.
Job Details: 01/05/2021
WASHER MAYTAG MVW7232HW0 Our customer had the thump thump going on the tub. She had put in a single blanket that absorbs a lot of water and likely got pushed to one side. Ran diagnostics and received error code F0E3 overload. Ran service test mode and found that the unit is not properly balanced. I brought the legs up a bit and balanced the unit. Ran service test again and the unit is spinning smoothly now. Unit is fully operational now. Customer Instruct.
Near Kendalia, TX 78027
Jim G.
Job Details: 01/05/2021
REFRIGERATOR SAMSUNG RF28JBEDBSR Replaced lights. Issue persists. Jessica reference # 7004112978 advised replacing rail and control. ; ordrng 1 Da97-13780b (Right flex drawer rail assembly) and 1 DA94-02663f (Control)
Near San Antonio, TX 78252
Richard G.
Job Details: 01/05/2021
WASHER WHIRLPOOL WFW5620HW0 "Attempted to remove bolt from rotor and stator. Unable to remove bolt. Will need to replace entire drum with rotor and stator. Attempted to get authorization over the phone for tub replacement, was unable to get through. P&a is needed. Will also need helper tech on return.; rqstng P&A on 1 W11287253 (TUB) and 1 W11314657 (screw), states that autho needed"
Near San Antonio, TX 78258
Shawn W.
Job Details: 01/05/2021
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Our customer has been having problems with the oven cycling down continuously below temperature. I ran diagnostics and received no error codes. I ran temperature on preheat to 350 F. After 5 minutes the unit cycled up to. 400 F. The unit cycled up for me. Even though the heating element and temperature sensor tested fine. It is possible there is a intermittent short in the element and a mechanical problem with the temperature sensor. I’m also bringing a new TOD. I pulled out the microwave to check wiring. It is hard wired.; ordrng 1 W10859573 (sensor) and 1 W11292248 (BAKE ELEMENT) and 1 WP4449751 (thrmst-fix)
Near San Antonio, TX 78232
Shawn W.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Removed old door. Replaced with new door. Tested unit. Unit fully operational.
Near Bulverde, TX 78163
Jim G.
Job Details: 01/05/2021
WASHER WHIRLPOOL WFW9620HW0 Shocks corrected knocking however the leak as since been addressed by a service bulletin advising dispenser needs to be replaced. RVing valves. Customer also requested leveling legs be added. ; ordrng 1 W11465532 (Dispenser assembly) and 4 WP3359452 (Nut (leveling leg))s and 4 W10888529 (Leveling Legs)s
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 01/05/2021
WASHER MAYTAG MVWC565FW1 "Replaced gearcase,actuator, cam and agitator due to gearcase leaking oil, after replacement tested washer no issues, good spin and agitation. Job complete."
Near Boerne, TX 78006
Colton B.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Issue was a frozen over evaporator. Replaced thermistor, wire harness and control. Unit tested good."
Near San Antonio, TX 78254
Ezequiel V.
Job Details: 01/05/2021
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 "Attempted to removed microwave oven from wall but no luck, will need second tech for assistance of removal. Spoke to customer about issue. Customer is aware of second tech required.; ordrng 4 4448950 (screw)s and 1 W10618102 (spacer)"
Near San Antonio, TX 78254
Colton B.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 "Issue was a damaged freezer door. Replaced door, unit tested good."
Near San Antonio, TX 78245
Richard G.
Job Details: 01/05/2021
WASHER MAYTAG MVWB835DW0 "Customer complaint is that the unit is giving an LF code and shutting off. Entered diagnostics and found error codes F0E3 overload, F8E1 long fill. Ran unit through automatic test cycle and water begins to slowly enter unit. Replaced water valve. Tested to complete. Unit is good to go. Collected service call fee, parts, and labor.; used 1 W11165546 (VALVE) from stock"
Near , TX 78028
Colton B.
Job Details: 01/05/2021
ICEMAKER (STANDA SCOTSMAN SCN60GA-1SS "Customer issue is a leaking ice maker. Finding issue to be that installers did not properly install drain tube on unit. Correctly installed drain hose, unit tested good."
Near Comfort, TX 78013
Colton B.
Job Details: 01/05/2021
WASHER MAYTAG MVWC565FW2 "Replaced valve and control to fix issue. Unit tested good. No hot water running to unit, customer states that he’s aware of situation."
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 01/05/2021
DISHWASHER MAYTAG MDB8959SKZ0 "Checked dishwasher found no power at dishwasher checked plug found disconnected, dishwasher drained no issues powered on and ran cycle no issues, job complete."
Near San Antonio, TX 78258
Shawn W.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW8000DW4 Ran diagnostics and received error code F3 E2 Inlet water temperature fault and F0 E3 Overload and F8 E1 Long Fill and F2 E1 UI stuck button. Ran service test mode and found that the hot water valve is not working and will need to be replaced. Part ordered. ; ordrng 1 W11220230 (valve)
Near San Antonio, TX 78233
Jim G.
Job Details: 01/05/2021
DISHWASHER MAYTAG MDB4949SHZ0 Cleared obstructions from spray arms. Issue resolved collected service fee.
Near San Antonio, TX 78258
Shawn W.
Job Details: 01/05/2021
WASHER MAYTAG MVW7230HW0 Our customer played a video of an tremendous rattling noise in the spin. Looked underneath and noticed no damage. Ran diagnostics and received no errors. Ran service test mode and all loads functioned as designed. I raised the legs on unit to eliminate the known possible tub rubbing on floor. This unit will need a new suspension. Part ordered; ordrng 1 W11400156 (SUSPENSION)
Near Live Oak, TX 78233
Shawn W.
Job Details: 01/05/2021
DISHWASHER KITCHENAID KDPE234GPS0 "Replaced the needed parts, tested unit. Spray arms are working. Unit is now fully functional."
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 01/05/2021
RANGE KITCHENAID KFEG500ESS2 "Checked range found terminal block burnt out ordering terminal block and control board to resolve issue, control board is under 5 year warranty. Collected service call fee. ; ordrng 1 W10245259 (block-term) and 1 W10643263 (cntrl-elec)"
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 01/05/2021
REFRIGERATOR KITCHEN AID KRFF507HPS00 "Checked refrigerator found all lights out not dim found bad control board on refrigerator, ordering control board to resolve issue, bringing module just in case. ; ordrng 1 W11161172 (cntrl-elec)"
Near Converse, TX 78109
Shawn W.
Job Details: 01/05/2021
DISHWASHER MAYTAG MDB9959SKZ Replaced drain pump. Tested unit. Draining well. I looped up drain hose and zip tied WPW10339879. Unit is fully functional now.; used 1 WPW10339879 (ZIP TIE) from stock
Near Helotes, TX 78023
Colton B.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF520PADM7 "Issue was 2+ hour long cycles. Checked unit, no error codes and unit completed diagnostics cycle. Informed customer that per the user manual cycles should last around 2.5 hours. Customer will monitor situation."
Near Universal City, TX 78148
Shawn W.
Job Details: 01/05/2021
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "I found the console dozen. I powered it down for a minute, reset unit. Checked diagnostics and received no errors. Ran component activation on all loads. All loads functioned as designed. Preheated each oven to 175 degrees F. Each oven reached temperature. This unit is fully operational now."
Near San Antonio, TX 78214
Jesus C.
Job Details: 01/05/2021
WASHER MAYTAG MVWB765FW3 Customer claims to have extended warranty. Customer will call extended warranty company to place a service request.
Near Selma, TX 78154
Shawn W.
Job Details: 01/05/2021
DRYER MAYTAG MEDX655DW1 This units heating element is working like a champ. The heating circuit is sound. Found evidence of the need for the dryer venting needing to be cleaned out. It has never been cleaned out. Home was built in 1984. This unit is fully operational. Their old dryer had a foil vent which likely had holes allowing the unit to vent into the room. The client now has a semi-ridged vent hose which is directing the air where it needs to go but the venting in the house is blocked. Picture included. I advised our client to have the dryer vent cleaned out by a reputable professional.
Near San Antonio, TX 78214
Ezequiel V.
Job Details: 01/05/2021
DRYER MAYTAG MED8200FW0 "Checked dryer found no issues with rotation no noise heard, dryer working as designed. Job complete. Collected service call fee."
Near Kerrville, TX 78028
Colton B.
Job Details: 01/05/2021
COMPACTOR WHIRLPOOL TU950QPXS2 Issue is that the ram will not compact. Talked to techline who suggested replacing the power screws and several ram components. Ordering power screws and ram assembly just to be safe. Parts are on BO.; ordrng 1 WP9871251 (ram) and 2 WPW10451272 (screw-powr)s
Near Boerne, TX 78015
Jim G.
Job Details: 01/05/2021
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Replaced console per previous techs instruction. Issue resolved.
Near Boerne, TX 78006
Colton B.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW5005KW0 Issue was a faulty gear case. Replaced gear case with belt and cam. Unit tested good.
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Replaced refrigerator thermistor after replacement of thermistor tested no issues, refrigerator is working as designed. Job complete."
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF331PAHS1 "Customer complaint is that the dispenser will not open or close. Found dispenser functioning as designed. Tested to complete, unit is good to go."
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
MW-HOOD COMBO WHIRLPOOL WMH32519HW2 Replaced control board. MW is still showing F1E4 MW Power Relay error when the door is closed. Called techline and spoke with Brian. Check voltages and continuity on switches. Everything checking out good. Brian is sending the file for review for exchange. File # 7729475987
Near San Antonio, TX 78247
Jesus C.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new compressor. No issues during testing. Tested to complete.
Near Center Point, TX 78010
Colton B.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW7000DW3 "Issue was a LF error code. Replaced valve, unit tested good. ; used 1 W11220230 (VALVE) from stock"
Near San Antonio, TX 78253
Richard G.
Job Details: 01/05/2021
WASHER MAYTAG MVW7230HW0 "Customer complaint is that the unit stopped agitating and spinning and they only heard a clicking noise. They unplugged it for a few days and plugged it back in. They started the washer again but received an error code and it shut down. Entered diagnostics and found error codes F0E3 overload. Cleared error code and put unit through diagnostics cycle. Found no issues during cycle. Started unit on normal cycle found issue with gearcase and motor. Ordering gearcase, rotor, stator, clutch and slider.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W11423759 (GEARCASE )"
Near Kerrville, TX 78028
Colton B.
Job Details: 01/05/2021
REFRIGERATOR LG LDCS24223S "Issue is no ice production. Finding reason to be a frozen fill tube. Defrosted fill tube, unit now fills and dispenses well. Collected sc with military discount."
Near San Antonio, TX 78250
Jesus C.
Job Details: 01/05/2021
WASHER MAYTAG MVW6230HW0 Installed new motor. No noise issues. Tested to complete.