Service History 49 - ApplianceCare

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Hot Springs, AR 71913

Blake D.

Job Details: 07/06/2022

"Inspected unit for turning on and wanting to bake on its own, turned unit on did not beep or try to bake on its on, tested Vogt 240 120 120, tested bake and broil checked okay, unit runs as designed, if customer calls back for same issue the control W10894098, I waited 10-15 mins and the unit worked no issues I did run diagnostic and found no error codes; ordrng 1 W10894098 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Hot Springs, AR 71901

Blake D.

Job Details: 07/06/2022

"Inspected unit for damaged panel, found the console to be missing a latch on the right side, and found the strike to be missing, diagnosed to need console latch and strike ; ordrng 1 WP8312709 (Clip for console) and 1 W10837741 (Strike) and 2 WPW10273971 (Screw)s"

We serviced a

MAYTAG RANGE

Model MGR5755BDQ

Near Little Rock, AR 72227

Micheal

Job Details: 07/06/2022

"Replaced failed bake igniter, tested unit and found operation normal"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Little Rock, AR 72201

Micheal

Job Details: 07/06/2022

Inspected unit and found no frost pattern. Performed amp draw on compressor and found it pulling 20+amps. Ordered compressor and tubing. Scheduled 30 days out.; ordrng 1 W11370574 (Compressor) and 1 W11504419 (Kit) and 1 W11504420 (Coupler)

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Little Rock, AR 72211

Micheal

Job Details: 07/06/2022

"Replaced suspension rods due to right rear bent. Leveled machine and ran , operation normal collected balance of $117.59 by cc 3970.; used 1 W11130362 (Suspension rods) from stock"

We serviced a

MAYTAG KITCHEN

Model MDB4949SKZ0

Near Little Rock, AR 72223

Micheal

Job Details: 07/06/2022

"Removed dishwasher from cabinet, replaced heater per service bulletin. Found and ordered broken wash arm W11550888. ; ordrng 1 W11550888 (Wash arm), dspstn on spec-tagged invntry: 1 W11537778 HEATER"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Little Rock, AR 72212

Jeff N.

Job Details: 07/06/2022

"Prior visit low side at 10. Filter very hot and not cooling. Took all lines off blew thru with nitrogen all clean. Replaced compressor, 3 way valve, and filter drier. Low side at 10 still filter drier hot. Put gauge on high side 250. Doug had me pull charge out put in back in thru high side. No change. Ff blowing cool. Fz nothing yet. Customer putting ice trey in and monitoring. Paid labor on compressor, three way valve, and filter drier.; dspstn on spec-tagged invntry: 1 AF1200 1/4 ACCESS VALVE 1 WPW10143759 UV DYE DRIER , and 1 W10276644 COMPRESSOR"

We serviced a

KITCHENAID ICEMAKER

Model KUIX305ESS1

Near Little Rock, AR 72223

Micheal

Job Details: 07/06/2022

New water line did not come with 1/4 adapter pressed into the new line like the factory part. Had to go to hardware store and figure out how to go from 1/4 to 5/16. Finally found a combination that would work. Replaced valve and line due to leak. Tested for leaks and proper operation. Collected balance of $140.01 by cc 9711

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cabot, AR 72023

Jeff N.

Job Details: 07/06/2022

"Replaced compressor kit and recharged. Low side 8 in vacuum. Evaporator getting frosty, pulling heat all good.; dspstn on spec-tagged invntry: 1 AF1200 1/4 ACCESS VALVE"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Russellville, AR 72801

Jeff N.

Job Details: 07/06/2022

Serial number is for unit they bought at same time that is OK. Changed serial number to match unit with problem. Checked power at wall. Could not get good reading. Plug looks to be melting on ground terminal. Asked customer to replace and have power checked. I removed power cord and gave to Renee. Inside coin slide at timer It looks like a wire came off and stuck to coin slide. Fried timer and wiring. Ordered timer and wiring harness. They bought about 2 weeks ago unit not used yet. Owner out of town.; ordrng 1 WPW10521398 (Timer and harness)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Hot Springs, AR 71901

Blake D.

Job Details: 07/06/2022

"Inspected unit for not engaging in spin, ran diagnostic found no error codes, ran manual tested tested spin and agitate, unit did spin and agitate, ran calibration unit passed, ran auto test no error, unit runs as designed ; dspstn on spec-tagged invntry: 1 W11307244 LATCH"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Hot Springs, AR 71909

Blake D.

Job Details: 07/06/2022

"Inspected unit for not operating properly, when starting the unit I heard just the motor turning, inspected underneath found cam to be loose and belt off, replaced belt and cam, tested unit now spins and agitates, and started filling with water, unit operation checks okay ; used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Bryant, AR 72022

Blake D.

Job Details: 07/06/2022

"Inspected unit for leaking, found that the drain from EVAP to be clogged causing the leak, cleared the ice tested unit no longer leaks and now goes into the drain line, unit operation checks okay"

We serviced a

KITCHENAID OVEN

Model N/A

Near Heber Springs, AR 72543

Jeff N.

Job Details: 07/05/2022

I left voice-mail 2 stating running late. Had to reschedule the person had to leave before I could get here. Rescheduled for 18th.; schdld next appmnt for 7/18 MON AM

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Searcy, AR 72143

Jeff N.

Job Details: 07/05/2022

Installed slide coin control and temp switch. Checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Cabot, AR 72023

Jeff N.

Job Details: 07/05/2022

"Found in fz section 3' ice on back panel. Diagnostics says both thermister are open. Removed panel found plug for fan heater thermistor's laying on top of ice not plugged into unit. Plugged in tested thermistor's tested good. Evaporator fan not coming on unit not going into forced defrost. De iced Evaporator, replaced fan motor and wiring harness. Fan comes on, still Will not go into defrost. No power to heater. Checked at control board no power coming out to heater. Ordered control.; ordrng 1 W11556912 (Control board)"

We serviced a

WHIRLPOOL KITCHEN

Model WRS325SDHZ05

Near Alexander, AR 72002

Micheal

Job Details: 07/05/2022

Replaced ordered icemaker due to no ice.tested for leaks and operation. Used test button to cycle unit which worked normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Little Rock, AR 72204

Micheal

Job Details: 07/05/2022

"Unit will not shut off at all. Attempted every setting and control will not comply with settings. Attempted a hard start which did no good. Set on number 1 setting and waited, did not shut off. Ordered main control. File number 7734035109. Part shows factory back order, ; ordrng 1 W11546690 (Control.)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV01

Near Little Rock, AR 72204

Micheal

Job Details: 07/05/2022

"Replaced filter provided by customer, Ran at least 5 glasses of water through dispenser. Charged customer $47.75 for labor and $109.00 trip charge, tax $14.11. Total of 170.86 by cc 6995."

We serviced a

KITCHENAID KITCHEN

Model KDTM404KPS0

Near Little Rock, AR 72207

Micheal

Job Details: 07/05/2022

"Replaced heater assembly per tech builtin. Tested for leaks and proper operation. Tested wash, drain and fill. All worked well ; dspstn on spec-tagged invntry: 1 W11537778 HEATER"

We serviced a

WHIRLPOOL KITCHEN

Model WRX735SDHZ04

Near Little Rock, AR 72207

Micheal

Job Details: 07/05/2022

Inspected unit and found failed filter head and it leaks inside the fresh food side. Ordered W11395888; ordrng 1 W11395888 (Filter head)

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Hot Springs, AR 71909

Blake D.

Job Details: 07/05/2022

"Inspected unit for frosting over EVAP wall, found that unit was in defrost did melt the bottom 2 coils but not the rest, there is 120 v going tot he fan motor, diagnosed to need EVAP harness, customer is giving me premission to come back and to enter with no one home; ordrng 1 W11546681 (EVAP fan motor harness)"

We serviced a

WHIRLPOOL M/W OTR

Model GH7208XRS4

Near North Little Rock, AR 72116

Micheal

Job Details: 07/05/2022

NEED SECOND TECH to drop unit. Cannot hold it up and reach top screws and it's a heavy convection unit.; schdld next appmnt for 7/8 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW07

Near Jacksonville, AR 72076

Micheal

Job Details: 07/05/2022

"Inspected unit on various noises Heard gurgling noise but advised noises are normal. Checked fans, compressor and all tested normal."

We serviced a

WHIRLPOOL KITCHEN

Model KSGG700ESS

Near Beebe, AR 72012

Jeff N.

Job Details: 07/05/2022

"Adjusted flame on 2 burners, fr r, middle all good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hot Springs, AR 71909

Blake D.

Job Details: 07/05/2022

"Inspected unit for humming not agitating or spinning, ran diagnostic found when trying to agitate or spin it would just hum, tested capacitor found no resistance, diagnosed to need capacitor ; ordrng 1 W11395618 (Capacitor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Hot Springs, AR 71901

Blake D.

Job Details: 07/05/2022

"Replaced FIACA and control, after the rest still no power, tested dvc to FIACA found the black and yellow wire to be jumping, tested resistance to the lid latch found pin 2 and 3 to have no resistance, found the latch damaging the new board causing a miss communication to the FIACA, diagnosed to need control and latch ; ordrng 1 W11394572 (Latch) and 1 W11543996 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rockwell, AR 71913

Blake D.

Job Details: 07/05/2022

"Replaced icemaker, tested unit ran test 57 did a full harvest cycle, and ran test 45 unit called for water, customer paid for part ($149.94) customer paid cash 150; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER"

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHV02

Near Pearcy, AR 71964

Blake D.

Job Details: 07/05/2022

"Inspected unit for freezer shelfs coming apart, found that the corner was not in properly, after readjusting the shelfs front to the upper corner, pulling the shelfs out now does not come off, informed customer if you pull on the bottom it will easily pop the front off because that is how they come apart, when they do come off to make sure that the two sides goes all the way in the corner so it can snap in, unit operation checks okay"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Hot Springs, AR 71913

Blake D.

Job Details: 07/05/2022

"Replaced capacitor tested unit ran auto test unit spin and agitate , ran normal cycle, unit finished sensing and called for water, unit operation checks okay"

We serviced a

KENMORE REFRIGERATOR

Model 795.732623

Near Rockwell, AR 71913

Blake D.

Job Details: 07/05/2022

"Inspected unit for door handle being damaged, found part to be discontinued 3650JJ1014A customer paid sc ($50.00) using card ending 7099"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Malvern, AR 72104

Blake D.

Job Details: 07/05/2022

"Replace icemaker, ran test 57 unit found home position and did a full harvest cycle, ran test 45 unit called for water, unit operation checks okay customer paid labor (79.70) using check 5807 ; dspstn on spec-tagged invntry: 1 W11483245 ICEMAKER"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Little Rock, AR 72204

Jeff N.

Job Details: 06/22/2022

Tech was assigned as a helper;

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDHV03

Near Cabot, AR 72023

Jeff N.

Job Details: 06/22/2022

"Rails are sticking on bottom freezer door causing frost build up. Lower bin drawer is warped also. Ordered rails and lower bin.; ordrng 2 W11265130 (Rails)s, used 1 WPW10293682 (Lower bin freezer) from stock"

We serviced a

MAYTAG LAUNDRY

Model MVW7232HW0

Near Searcy, AR 72143

Jeff N.

Job Details: 06/22/2022

Customer canceled at door.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Searcy, AR 72143

Jeff N.

Job Details: 06/22/2022

Ice maker not resetting. Tried unplugging still will not reset. Has power.; ordrng 1 W11546935 (Ice maker assy)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Judsonia, AR 72081

Jeff N.

Job Details: 06/22/2022

"Error code for over suds.. Belt squealing. Replaced belt and cam, talked with customer about detergent usage. Checks good.; used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Benton, AR 72019

Micheal

Job Details: 06/21/2022

"Inspected unit and found harness burned from terminal block to main control due to loose installed cord. Ordered control, main harness and terminal block. ; ordrng 1 WPW10245259 (Terminal block) and 1 W11416047 (Harness) and 1 W11314393 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS30FXSS9

Near Little Rock, AR 72223

Micheal

Job Details: 06/21/2022

"Customer complaint no wash. Inspected unit for not getting water. Found a chunk of soap stuck under the float switch. Removed soap and tested unit, operation normal. Suggested customer run a 1 hour wash to clear all the built up soap in the tub."

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Little Rock, AR 72211

Micheal

Job Details: 06/21/2022

Inspected unit and found failed suspension rods. Customer is going to talk to spouse and see if they want to repair. Collected $118.81 by cc 3970.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Little Rock, AR 72205

Micheal

Job Details: 06/21/2022

Performed temp test +2 in the freezer +37 fresh food side. Evaporator has good frost pattern. Fans are working. Read temps for 45 min..operation normal

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Little Rock, AR 72116

Micheal

Job Details: 06/21/2022

Customer complaint no run. Tested voltage at the terminal block. L1 to N .669vac L2 to N 243vac L1 to L2 243vac. Customer is calling installer back.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near North Little Rock, AR 72116

Micheal

Job Details: 06/21/2022

"Replaced cracked agitator, tested unit and found operation normal."

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Little Rock, AR 72206

Micheal

Job Details: 06/21/2022

"Replaced failed main control due to fan issues, tested unit and found operation normal"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS02

Near Drasco, AR 72530

Jeff N.

Job Details: 06/21/2022

Replaced main control board and wiring harness kit. Replaced evaporator fan motor. Everything working good. Customer paid in full 1st trip.

We serviced a

WHIRLPOOL DRYER

Model WED5100VQ1

Near Conway, AR 72032

Jeff N.

Job Details: 06/21/2022

"Customer has declined repair due to washer going out and she is going to get a new set. Wayne is working on refund for some of money back. Customer paid in full service call, labor and for part. Part is unopened."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Conway, AR 72034

Jeff N.

Job Details: 06/21/2022

"Fz section door switch is broken, ordered new.; ordrng 1 W11123941 (Door switch)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ5

Near Benton, AR 72019

Micheal

Job Details: 06/20/2022

"Inspected unit, no surface light. Bulb is good. Unit needs user interface W11040881 and pcb W11467778. Customer is going to call Whirlpool Customer Care for possible policy adjustment. Collected $119.22 by cc 3768."

We serviced a

N/A N/A

Model MGR5755BDQ

Near Little Rock, AR 72227

Micheal

Job Details: 06/20/2022

"Inspected unit and found failed bake igniter, ordered 74007498. ; ordrng 1 74007498 (Igniter, bake)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS2

Near Little Rock, AR 72205

Micheal

Job Details: 06/20/2022

"Customer complaint no ice. Ran diagnostics and no errors appeared. Ran unit a found drain cap loose from reservoir causing water to drain as quick as it filled..tightened cap and let unit run, started a good ice build-up on the evaporator."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB2

Near Jacksonville, AR 72076

Jeff N.

Job Details: 06/20/2022

"Unit has bugs. RAC will fume before we come back with parts. Tested bake element, high limit thermostat all good. Control getting power nothing out.; ordrng 1 W11567368 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Little Rock, AR 72211

Micheal

Job Details: 06/20/2022

"Customer complaint no drain. Inspected unit and found disposal drain plug still in. Removed plug, tested unit for proper operation."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF1

Near Little Rock, AR 72207

Micheal

Job Details: 06/20/2022

Replaced left and right side door springs and lanyards. Collected $239.77 by cc 2582. Tested unit and found operation normal.

We serviced a

KITCHENAID ICEMAKER

Model KUIX305ESS1

Near Little Rock, AR 72223

Micheal

Job Details: 06/20/2022

"Found new valve missing fitting on the bottom of the valve. Took 2 quick pics. Cracked water line removing from old valve. Reordered valve.; ordrng 1 W10897719 (Valve) and 1 WPW10678299 (Line), dspstn on spec-tagged invntry: 1 W10897719 VALVE"

We serviced a

KITCHEN AID OVEN

Model KEBS177SSS04

Near Little Rock, AR 72212

Micheal

Job Details: 06/20/2022

"Customer complaint not coming up to temperature properly. Ran diagnostics and no errors appeared. Ran pre-heat into regular bake cycle, tested temps with 2 different temp testers. 7733587785. Pre heat hanging up at 240?F. Found failed hidden bake element, Part $114.13 Labor $140.00 Trip charged on prior visit. Ordered WPW10207398. Collected $115.00 by ck 1731; ordrng 1 WPW10207398 (Bake element)"

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB04

Near Sherwood, AR 72120

Jeff N.

Job Details: 06/20/2022

Has frost at top middle of freezer inside. Put flashlight in unit closed door. Seen no light. Put Vaseline on seal at top. Told customer to push on door when closing for the next to weeks.

We serviced a

KITCHEN AID REFRIGERATOR

Model KSSC42FMS01

Near Little Rock, AR 72223

Jeff N.

Job Details: 06/20/2022

"Replaced compressor, filter drier, and access port. Recharged. Pulling heat, drier room temp, low side 2 high side 110. ; dspstn on spec-tagged invntry: 1 AF1200 1/4 ACCESS VALVE and 1 WPW10143759 UV DYE DRIER"

We serviced a

WHIRLPOOL KITCHEN

Model KDTM404KPS0

Near Little Rock, AR 72212

Micheal

Job Details: 06/20/2022

"Inspected unit and found F8E4 code and a tiny bit of water coming from inlet valve hook up and a tiny bit of water in drip tray. Dried water out and dried off float switch. Ran unit multiple times and could not duplicate any more leaks. Ran wash and drain cycle. Checked door seal, pump and wash motor. Collected $197.79 by cc 8901"

We serviced a

WHIRLPOOL FREEZER

Model WRF540CWHV01

Near Little Rock, AR 72223

Micheal

Job Details: 06/20/2022

"Customer complaint moisture on doors, water not coming through dispenser. Turned on humidity control switch, ran dispenser until air was out of the lines, tested unit and found operation normal."

We serviced a

KITCHEN AID REFRIGERATOR

Model KSSC42FMS01

Near Little Rock, AR 72223

Jeff N.

Job Details: 06/20/2022

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Bryant, AR 72022

Micheal

Job Details: 06/17/2022

"Inspected unit and found failed mag tube. Ordered mag, diode and cap.; ordrng 1 WPW10574736 (Cap) and 1 W11256462 (Diode) and 1 W11391712 (Mag)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Vilonia, AR 72173

Jeff N.

Job Details: 06/17/2022

"Unit not spinning or agitating. Error code for motor. Checked voltage from control, it is fluctuating. Ordered control, motor and capacitor.; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor) and 1 W11498190 (Control)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Little Rock, AR 72204

Micheal

Job Details: 06/17/2022

Replaced main control per tech line due to F6E3 error code. Ran diagnostics and calibration and unit tested normal.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near Hot Springs, AR 71913

Blake D.

Job Details: 06/17/2022

"Replaced control trim, and sensor, when replacing control found the harness keypad wire to be damaged and the pins on the ui panel to be bent as well, diagnosed to need keypad harness and ui panel ; ordrng 1 W11034444 (Stainless ui panel) and 1 W11025616 (Keyboard harness)"

We serviced a

WHIRLPOOL KITCHEN

Model WDTA50SAKZ0

Near Little Rock, AR 72210

Micheal

Job Details: 06/17/2022

Customer complaint not washing well. Ran unit and found failed wash motor. Ordered sump assembly. ; ordrng 1 W11460945 (Sump assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Hot Springs, AR 71913

Blake D.

Job Details: 06/17/2022

"Inspected unit for not making ice, ran test 44 unit did a full harvest cycle, replaced icemaker, ran test 44 again icemkaer did full harvest cycle and called to water, unit operation checks okay ; used 1 WPW10221048 (Spacer) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Little Rock, AR 72223

Micheal

Job Details: 06/17/2022

"Customer complaint long dry times. Dryer functions properly but zero air flow at outside vent, hose runs under a crawl space. Customer will call back if any further issues arise"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Little Rock, AR 72212

Micheal

Job Details: 06/17/2022

Replaced lower harness due to wires broke off at the pump. Tested unit and found operation normal

We serviced a

JENN-AIR RANGE

Model JGS9900CDS01

Near Hot Springs, AR 71913

Blake D.

Job Details: 06/17/2022

"Replaced harness right side, tested unit now both right side burners work unit operation checks okay customer paid labor ($108.13) using check ending in 3301"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Jacksonville, AR 72076

Jeff N.

Job Details: 06/17/2022

Replaced compressor. Low side 8 in vacuum. Pulling heat checks good.; used 1 Af1200 (Access port) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RVAXVY03

Near Hot Springs, AR 71901

Blake D.

Job Details: 06/17/2022

"Replaced damper, cold air is now blowing to refrigerator, customer paid labor ($72.45) unit operation checks okay"

We serviced a

WHIRLPOOL COMPACTOR

Model GC900QPPB6

Near North Little Rock, AR 72116

Micheal

Job Details: 06/17/2022

"Reinstalled container guide rail with the ordered screws and nuts, ran numerous times and found operation normal"

We serviced a

WHIRLPOOL OVEN

Model WEG745H0LZ1

Near Ward, AR 72176

Jeff N.

Job Details: 06/17/2022

Tech was assigned as a helper;

We serviced a

WHIRLPOOL DRYER

Model MEDB955FW1

Near Heber Springs, AR 72543

Jeff N.

Job Details: 06/17/2022

"Dryer shutting down middle of cycles and squealing. Needs 6 rollers, belt, idler pully and acu. Customer paying service call today. Will call if want to move forward with repair. Total bill minus service call 724.80 parts and labor. Paid 118.95 for service call. With card thru Terry"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Hot Springs, AR 71901

Blake D.

Job Details: 06/17/2022

"Replaced FIACA and control tested unit after the 5 factory settings unit wont turn on, control is sending 11.7 dvc, diagnosed to need fiaca; ordrng 1 W11478519 (Fiaca)"

We serviced a

MAYTAG LAUNDRY

Model MVWB835DW4

Near Hot Springs Village, AR 71909

Blake D.

Job Details: 06/17/2022

"Replaced console due to knob staying in rinse and spin, after replacing console I am able to switch the cycles, ran calibration unit operation checks okay"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Benton, AR 72015

Blake D.

Job Details: 06/17/2022

"Inspected unit for not dispensing ice, found that the ice tray was not aligned with the impeller, readjusted the ice bin tested unit now dispenses ice"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Benton, AR 72015

Blake D.

Job Details: 06/17/2022

"Had to wait someone got here at 10:30 not the owner or renter, as I was about to leave the renter showed up at 10:40 replace the control and sump, unit now washes, unit operation checks okay; dspstn on spec-tagged invntry: 1 W11025157 PUMP & MOTOR"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Alexander, AR 72002

Blake D.

Job Details: 06/17/2022

"Replaced basket, tested unit on high speeds unit did not spin out of place, unit operation checks okay"

We serviced a

WHIRLPOOL KITCHEN

Model WOD77EC0HS

Near Maumelle, AR 72113

Blake D.

Job Details: 06/17/2022

Replaced control tested unit now heats unit operation checks okay

We serviced a

WHIRLPOOL KITCHEN

Model WDTA50SAKB0

Near Maumelle, AR 72113

Micheal

Job Details: 06/17/2022

"Attempted to clear out drain hose unsuccessfully, ordered W11414944. Drain hose..; ordrng 1 W11414944 (Hose)"

We serviced a

N/A N/A

Model RBS305PDB14

Near Benton, AR 72015

Blake D.

Job Details: 06/16/2022

"Inspected unit for damaged glass, customer explained that the inner glass got damaged after clean cycle, diagnosed to need inner glass door; ordrng 1 WP4449259 (Inner glass)"

We serviced a

KITCHENAID RANGE

Model KFDC558JSS01

Near Mount Vernon, AR 72111

Jeff N.

Job Details: 06/16/2022

Sr# 7733901514 getting f6e6 error on big oven can not access error code on small oven. Tech support says cut power then back on. If still can not access small oven error codes order main control. Ordering main control. Called trade team checked on warranty it had 1 year.Authorization # k136ze0npl1; ordrng 1 W11398684 (Control board) and 1 W11492302 (Control) and 1 W11317945 (Control expasion)

We serviced a

AMANA RANGE

Model ACR4303MFS4

Near Bigelow, AR 72016

Jeff N.

Job Details: 06/16/2022

Customer stated she would see different error codes on control. Took back off unit observed roaches crawling around on control and roach droppings on control. Advised customer to have exterminator to get rid of them get a signed letter from them when bug's are gone and contact office. I left magnet.

We serviced a

WHIRLPOOL LAUNDRY

Model WTW8127LC0

Near Bismarck, AR 71929

Blake D.

Job Details: 06/16/2022

"Inspected unit for drain pump rattling, found the customer to be using beads downy causing the rattle in the pump, cleared water replaced pump, ran auto test no noise during drain unit operation checks okay ; used 1 W10876600 (Drain pump) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Hot Springs, AR 71901

Blake D.

Job Details: 06/16/2022

"Replaced timer tested unit now heats, unit operation checks okay"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Hot Springs, AR 71901

Blake D.

Job Details: 06/16/2022

"Inspected unit for not cooling found compressor trying to turn on, tested resistance got 5 5 13 readings, replaced start device compressor came on and stayed freezer is starting to cool, unit operation checks okay labor ($72.45) sc ($109.00) customer paid part labor and sc ($260.00) using card ending 5818, unit is already getting cold, unit operation checks okay ; used 1 8201786 (Start device) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW04

Near Hot Springs Village, AR 71909

Blake D.

Job Details: 06/16/2022

"Inspected unit for not cooling, right now unit is running with normal frost pattern, customer explained they upturned the control off but was unable to get the unit to turn on for 4 days, there is a frost pattern normal on the EVAP called tech line spoke with Andy (7733898551) replace the control since the connections in the EVAP check okay, diagnosed to need control box ; ordrng 1 W11496873 (Control box)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Benton, AR 72015

Blake D.

Job Details: 06/16/2022

"Inspected unit for not cooling, found ice in EVAP wall, cleared ice tested thermistor found it to be 5.4k ohems tested a new thermistor got 2.3 k replaced thermistor due to resistance reading to be out of range, unit operation checks okay ; used 1 WPW10383615 (Thermistor) from stock"

We serviced a

WHIRLPOOL KITCHEN

Model WRF757SDHZ03

Near Bryant, AR 72022

Blake D.

Job Details: 06/16/2022

Until was replaced

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Conway, AR 72034

Jeff N.

Job Details: 06/16/2022

Replaced compressor and recharged. Checks good.; dspstn on spec-tagged invntry: 1 AF1200 1/4 ACCESS VALVE and 1 WPW10143759 UV DYE DRIER

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Little Rock, AR 72206

Micheal

Job Details: 06/16/2022

Replaced failed ui and main control due to no operation. Tested unit and found operation normal.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HB2

Near Little Rock, AR 72205

Micheal

Job Details: 06/16/2022

Replaced failed magnetron diodedue to no heat. Tested for proper operation. Customer removed and reinstalled microwave above the range.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Little Rock, AR 72212

Micheal

Job Details: 06/16/2022

Possible sealed system leak. Set up with Doug for next week. Ordered WPW10143759. Need sealed system tech. ; ordrng 1 WPW10143759 (Dye dryer)

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Little Rock, AR 72207

Micheal

Job Details: 06/16/2022

"File number 7733902638. Last visit found the harness torn out of the pump. Performed a temporary fix to the harness to drain the water out of it, during that repair the washer worked normal, now all that it will do is flash the sensor light. Contacted tech line and they suggested replacing the control along with the harness, ordered W11556725, part shows factory back order. ; ordrng 1 W11556725 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Little Rock, AR 72202

Micheal

Job Details: 06/16/2022

Customer complaint slow fill. Inspected unit and found only cold water hose is hooked up. This is at the receiving dock of the airport and their maintenance department will have to get hoses and hook it up correctly. The hose is ran through an automatic soap dispenser. Ran diagnostics and no errors appeared.

We serviced a

MAYTAG WASHER

Model MVWC555DW1

Near San Antonio, TX 78250

Jim G.

Job Details: 06/03/2022

Replaced gearcase, belt and hub. Issue is resolved. ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10528947 (Hub)

We serviced a

MAYTAG WASHER

Model n/a

Near San Antonio, TX 78212

Sebastian

Job Details: 06/02/2022

And heavy leaking at the gear case gear case is dropping a lot of oil which has caused damage on the underside to the pulleys and belt, Basket has large amount of dog hair in the holes contributing to off balance. Cost to repair unit exceeds new unit

We serviced a

JENNAIR OVEN ELECTRIC (D

Model JJW2430IL01

Near Garden Ridge, TX 78266

Shawn W.

Job Details: 06/02/2022

Model Number: JJW2430IL01 Serial Number: DA3504342 DOP: 27 October 2021. Our customer has been having a problem with the temperatures being to high on bake. I tested the average temperature the readings at high and low cycle were 370H, 347L, 365H, 352L, 379H, 361L. Average Temperature is 362.33 degrees F. I calibrated the oven accordingly. I replaced a black screw 7101P633-60 from my truck stock on the console that was needed. This unit should now bake closer to a 350 degree F average temperature. However, ambient temperature conditions in the home due to outside temperature differences can effect average temperatures. I showed our customer how to make temperature calibration adjustment as needed.This unit is functioning as designed.; used 1 7101P633-60 (Black Screw) from stock

We serviced a

SAMSUNG WASHER

Model WF45R6100AP

Near San Antonio, TX 78254

Jay

Job Details: 06/02/2022

Found error code 9c2. Power at wall is fine. Ordering pcb.; ordrng 1 Dc92-02388a (Pcb)