Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1342 customer reviews

Steven G.

Steven G.

REFRIGERATOR KITCHENAID KSSC48FTS00 "Checked refrigerator found compressor not getting power from inverter, replaced inverter compressor powered up, unit checks ok at this time; used 1 W10629033 (INVERTER ) from stock"

Near Morningside Dr, San Antonio, TX 78209
Ezequiel V.

Ezequiel V.

RANGE JENN-AIR JJW2430DS02 Replaced console no error codes found during testing replace both cover. Currently missing right screw ordering screw to complete job.; ordrng 1 4448950 (screw)

Near Gatewood Ct, San Antonio, TX 78209
Douglas H.

Douglas H.

BEVERAGE CENTER WHIRLPOOL WUB50X24HZ00 "Last tech found faulty compressor per techline. Replaced compressor to resolve the issue. Needed up drier from stock due to new compressor didn’t have one with it. Vacuumed unit, held. Recharged unit, held. Unit began cooling properly with normal noise. No further issues at this point. Yes t; used 1 WPW10143759 (DRIER-HV) from stock"

Near River Rd, Boerne, TX 78006
Douglas H.

Douglas H.

MICROWAVE OVEN KITCHENAID KOCE500ESS07 On call ahead customer asked to be rescheduled due to having to leave. Rescheduled customer. ; schdld next appmnt for 12/18 WED 8-12

Near Turkey Run, Boerne, TX 78006
Jim G.

Jim G.

MICROWAVE OVEN KITCHENAID KMBS104ESS02 Replaced parts. Issues resolved.

Near Lazy Meadows, Spring Branch, TX 78070
Devon F.

Devon F.

DISHWASHER KITCHEN AID KDFE104HPS0 "Customer complaint was unit unit detergent would be solid and dishes dirty after cycle, ran diagnostics got error code F4E3 for motor ordering new motor and control just in case.; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)"

Near Pebble Bow, San Antonio, TX 78232
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Issue is unit freezing food in pantry side. Ordering new damper Service fee collected. ; ordrng 1 W10248595 (control)

Near Evans Oak Ln, San Antonio, TX 78260
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHEN AID KEBS207SSS04 Last trip found faulty bake element. Replaced element to resolve the issue. Told customer wouldn’t charge labor again. Collected part cost. Unit testing good now. No further issues at this point.

Near W Hosack St, Boerne, TX 78006
Shawn W.

Shawn W.

COOKTOP GAS WHIRLPOOL WCG55US6HS00 Customer was complaining of a orange flame that was happening on Saturday and Sunday. Today it was burning blue. Called Techline talked with Robert and he explained to me that the Natural Gas companies add a stabilizer this time of year to cut down on the humidity in the equipment and lines. This causes this orange flame which eventually goes away SR# 7726669351. I explained this to the customer and told them to give us a call if they had any other problems. Customer had a good number of questions. I addressed all questions. Fully operational. Job complete.

Near Bass Knoll, San Antonio, TX 78260
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRFC704FSS01 Issue stated by customer: water dispenser working intermittently when filter is replaced or just removed and re insterted.; ordrng 1 W11112889 (UI) and 1 W11114721 (cntrl-elec)

Near Del Mar Trail, San Antonio, TX 78251
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (S WHIRLPOOL IBS650PXB00 Checked oven had no power to oven voltage at wall to oven was at 213 spoke to customer about getting a electrician out to find issue. Also found burnt thermal fuse ordering fuse.collected 113.66 in service call fee.; ordrng 1 WP9759243 (thrmst-fix)

Near Patterson Ave, San Antonio, TX 78209
Tommy B.

Tommy B.

OVEN ELECTRIC (D KITCHENAID KODE500ESS01 "Issue was a no power oven. Swapped out thermal fuse to resolve issues. Unit tested good now. Collected service call, parts and labor."

Near Iron Stone Ln, San Antonio, TX 78230
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Checked refrigerator found ice bucket slipping when dispensing ice, replaced ice container and shaft checked operation unit is working normal now"

Near Coppercreek, Converse, TX 78109
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "F7E5 stored in unit. Unit is showing a shifter fault, test 17 and 18 get stuck. Unit spins agitator instead of full drum, will need clutch, control, gearcase, washplate, slider. ; ordrng 1 W10447975 (slider) and 1 W10834917 (washplate) and 1 W10868473 (gearcase) and 1 W10905022 (clutch) and 1 W11105155 (cntrl-elec)"

Near Bastione, San Antonio, TX 78253
Devon F.

Devon F.

DRYER WHIRLPOOL WED4850HW0 Customer complaint was unit power cord was frayed replaced block terminal to resolve issue unit operating as designed

Near Overlook Loop, San Antonio, TX 78259
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH31017HZ0 "Last visit customer stated that the light was not working. Field supervisor recommends swapping out control and holder to resolve issue. Previously, it was believed that the lightbulb was non-functional, but voltage checks determined that the light is not receiving enough voltage.; ordrng 1 W10210871 (holder,lamp) and 1 W11175577 (panl-cntrl)"

Near Ranchwell Cove, San Antonio, TX 78249
Justin  R.

Justin R.

VENT HOOD WHIRLPOOL UXT5230BDS1 "Helped customer get filter out, showed her ways to help get filter out. Went over survey with customer and leave behind."

Near Suncatcher, San Antonio, TX 78253
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new water line. Tested unit. No leaks. No further issues. Tested to complete.

Near Champion Cliff, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT730PAHZ0 Issue is unit not going into cycle. Getting F2E2. Replace control board. And code it still showing F2E2. Do to bad UI. Needs to be replace. ; ordrng 1 W11028305 (panel-cntl) and 1 W11028325 (housing-ui)

Near Mountain Bend, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

VENTHOODS KITCHEN AID KXW9748YSS0 Issue is unit is making loud noise when turning it on. I couldn’t get or knew how to get the vent hood apart to get to the issue.I can hear something is stuck inside the motor. Told customer a more experienced tech will go out soon to check the issue. ; saved tckt

Near Tower Dr, San Antonio, TX 78232
Tommy B.

Tommy B.

OVEN ELECTRIC (D WHIRLPOOL WOD51ES4EB Customer stated that the issue was that the unit was overheating. Asked what temperature was being used and he said 350° and also indicated that it was both ovens. Found issue to be that the unit was set into Celsius and not Fahrenheit. Changed settings to Fahrenheit and unit is testing good now. No further issues at this time.

Near Betsy Ross Dr, San Antonio, TX 78230
Devon F.

Devon F.

WASHER MAYTAG MVWB835DW3 Customer complaint was unit would not drain found drain pump bended not spinning but just shaking ordering new drain pump to resolve issue.; ordrng 1 W10876600 (drain pump)

Near Ridge Summit St, San Antonio, TX 78247
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE505W0HZ1 Replaced control board and tested to complete. Unit is good to go. Went over survey with customer and leave behind.

Near Cormorant, San Antonio, TX 78245
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer complaint is a noisy refrigerator. The noise customer is hearing sound like normal operation to me. House is very quiet. Found all fans to be checking good and compressor making standard operating noise. Found one piece of insulation wasn’t installed. Installed insulation and nothing changed. Informed customer that noise is standard operating noise. Customer not happy with diagnosis and unit. No further work needed.

Near Brae Ridge Dr, San Antonio, TX 78249
Justin  R.

Justin R.

DRYER MAYTAG MEDC465HW0 "Running unit through a cycle, purchased in June of this year. Put a large blanket in and heard noise right away. Noise was coming from pulley. Changed out with trucks stock, tested to complete. Went over survey with customer and leave behind. ; used 1 WP691366 (PULLEY-IDLR) from stock"

Near Tabletop Ln, San Antonio, TX 78245
Shawn W.

Shawn W.

RANGE KITCHENAID KDRS483VSS03 Client was prepared to pay a service fee and labor but not for parts. She was told by Kitchen aid that parts were covered. I have no authorization for parts. I called our office to double check. No authorization for parts. I explained to the client that they can call Kitchen aid to seek the authorization and reschedule. Job complete.

Near Marcia View, San Antonio, TX 78261
Doug M.

Doug M.

REFRIGERATOR JENN-AIR JCD2395WES02 "Inspected unit for not dispensing ice,found ice pad shorted not allowing dispenser to work,diagnosed to need ice pad; ordrng 1 W10133606 (pad)"

Near Kittleberger Ct, Hot Springs, AR 71913
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Inspected unit for not making ice,performed service diagnostics found all icemaker tests checked ok,tested temps in icebox found 42.4 degrees,temps in fresh food section average 42-43 degrees,32 degrees in freezer,loud grumbling noise from fresh food evaporator,called tech line with findings,performed amp test with everything running found ranges from 0.63-2.89 amps indicating a sealed system leak or floating blockage,diagnosed to need compressor,3 way valve,and fresh food evaporator per#7726671913; ordrng 1 W10874835 (valve) and 1 W11116006 (evaporator)"

Near Soto Ln, Hot Springs, AR 71909
Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDT720PADM1 Issue stated by customer: dishwasher not draining or cleaning dishes properly. Found unit drain clogged and dirty. Cleared drain of debris. Also recommended customer clear disposal of any debris. Ran unit through diagnostics. No error codes showed. Unit test good. Informed customer of survey.

Near Torrington, San Antonio, TX 78251
Douglas H.

Douglas H.

OVEN ELECTRIC (D JENN-AIR JJW3830WS02 Unit making loud noise. Found cause to be the noise dampening foam for blower was installed on the wrong side of the blower. Fixed that issue. Unit no performing properly with normal noise. No further issues at this point.

Near Rodalyn Dr, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL MED8100DW0 Checked dryer found hose to wall not properly installed. Connected hose no longer blowing air to room. Job complete.

Near Terrell Rd, Terrell Hills, TX 78209
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT519SZDT05 Customer complaint was that the icemaker was not working. Verified bad icemaker. Replaced with truck stock. Tested to complete. No email to add.; used 1 W11294907 (ICEMAKER ) from stock

Near Autumn Shade, San Antonio, TX 78254
Devon F.

Devon F.

WASHER MAYTAG MHW3505FW Customer complaint was unit was not working properly replaced control board to resolve issue unit operating as designed.

Near Stoney Bridge, San Antonio, TX 78247
Colton B.

Colton B.

RANGE WHIRLPOOL KEBS277DWH10 "Issue was bottom oven door not closing all the way. Reseated hinges, unit now closes and holds on to heat. Unit tested good. Unit is under extended warranty, picture of paperwork in SD Quic Pic."

Near Fair Oaks Pkwy, Boerne, TX 78015
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Issue stated by customer: refrigerator making loud noise previous night and water not dispensing from move in day. Customer took video of noise. Vent/coils at bottom of fridge very clogged with animal hair. No water dispensing but ice maker making ice. Found ice in back of freezer forming around fan. Assuming ice hit fan and caused noise customer was hearing. Water line froze up and ice maker fill valve starting to ice. Partially defrosted unit to help resolve issue. Asked customer to do a full defrost and call back if issue persists. Left survey form for customer.

Near Silver Mist Way, San Antonio, TX 78254
Shawn W.

Shawn W.

OVEN ELECTRIC (S WHIRLPOOL WOS92EC0AS03 Client was prepared to pay a service fee and labor but was told by Kitchen-aid that parts would be covered. I do not see an authorization for parts. I called our office and found that parts are not covered. I informed the client that they will need to contact a Kitchen-Aid to get an authorization for parts coverage and reschedule.

Near Carriage Falls, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WGD5000DW3 "Replaced thermal cut off and fuse, ran dryer no issues good heating. Unit working as designed. Job complete."

Near Wilkens Ave, San Antonio, TX 78210
Shawn W.

Shawn W.

OVEN ELECTRIC (S WHIRLPOOL WOS92EC0AS03 Client was prepared to pay a service fee and labor but was told by Kitchen-aid that parts would be covered. I do not see an authorization for parts. I called our office and found that parts are not covered. I informed the client that they will need to contact a Kitchen-Aid to get an authorization for parts coverage and reschedule.

Near Carriage Falls, San Antonio, TX 78261
Doug M.

Doug M.

DRYER WHIRLPOOL WED9290FW0 "Inspected unit for not drying properly,performed service diagnostics found no error codes,an auto test unit is reading proper voltage through control,called tech line for any known issues with poor dry results,test said usually poor air flow due to customer not clean vent box often enough,tech Sid unit is working as designed,verified normal operation unit checks ok"

Near Old Brundage Rd, Hot Springs, AR 71913
Doug M.

Doug M.

WASHER WHIRLPOOL WFW5090JW0 "Replaced main control and ui board due to unit not responding and not starting, tested unit operation checks ok"

Near Millcreek Rd, Whittington Township, AR 71901
Doug M.

Doug M.

OVEN WHIRLPOOL WFE550S0HZ1 "Replaced door glass and door hinges due to hinges rubbing and door trim separating from glass,tested unit operation checks ok"

Near Pintuerero Way, Hot Springs Village, AR 71909
Doug M.

Doug M.

REFRIGERATOR AMANA ASI2175GRW01 "Arrived to find mouse droppings inside and outside unit the smell of house was unbearable,took pictures called partner Team due to unsanitary conditions to document sr#7726577234"

Near Edgehill, Benton, AR 72015
Doug M.

Doug M.

WASHER MAYTAG MHW5630HW0 "Inspected unit found cycle signal not working found signal was in off position customer could not figure out how to set,set signal for customer,tested unit operation checks ok"

Near Nature Way, Benton, AR 72019
Doug M.

Doug M.

OVEN WHIRLPOOL WOS51EC0AS04 "Inspected for no operation,found no display no function,found thermal fuse at oven control shorted not allowing unit to power up,replaced fuse tested unit operation checks ok ; used 1 W11025102 (FUSE) from stock"

Near Longlea Dr, Little Rock, AR 72212
Colton B.

Colton B.

OVEN ELECTRIC (S WHIRLPOOL WOSA2EC0HZ01 "Issue is no display on UI panel. Reset breaker, customer can now use UI panel. Image is burned in to UI display, need to replace panel. Customer has AM preference.; ordrng 1 W11299115 (console)"

Near Kendall Canyon, San Antonio, TX 78255
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4850HW1 Tested washer. No error codes. Ran diagnostics test. All test pass. No issues with washer. Performed customer instruct on proper use and care. No further issues. Job complete.

Near Barclay St, San Antonio, TX 78207
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF330PAHB1 Removed door panel replaced dispenser ran test cycle all operations normal advised of email survey and paper customer does not have email.

Near Buffalo Ranch, San Antonio, TX 78244
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MHW5100DW0 Removed front panel cleared drain pump and replaced bellow tested all operations normal price of part lower from original quote adjusted to correct price.

Near Dancing Ct, San Antonio, TX 78244
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC704FBS01 Issue is unit not dispensing water. Installed new water valve and no water dispensing still. Last visit I called tech line. Stated that refrigerator it self might be bad do to bad wiring. He said whirlpool will be contacting costumer to see what the next step since unit might need to be replace. Since we already replace both water valves and control board and ice maker. And unit is still not dispensing water. Also costumer stated refrigerator is not cooling anymore.

Near Aurora, San Antonio, TX 78228
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDB855DC4 Checked dryer found fan blower cover not installed correctly. Reinstalled ran dryer no noise heard. Job complete.

Near W Hollywood Ave, San Antonio, TX 78212
Christian G.

Christian G.

RANGE JENNAIR NOT AVAILABLE. "Issue stated by customer: range not operating properly. Customer saw popping from burner and fan was constantly running. Found top right burner wire had been burned off and was an exposed wire with broken ceramic block. Taped exposed wires. Fan wires had burned together, cut, taped and reattached wires so operating properly. Could not find model# customer stated she would look at other options to purchase new unit."

Near Bar X Trail, Helotes, TX 78023
Douglas H.

Douglas H.

RANGE KITCHEN AID KFGG500ESS0 Last trip found bake orifice wasn’t converted to LP. Installed correct orifice to resolve. No further issues at this point. Didn’t charge SC or Labor due to this issue was caused by us.

Near Ingram Loop, Ingram, TX 78025
Sherman  J.

Sherman J.

DISHWASHER MAYTAG MDB8979SFZ2 Upon arrival. Checked unit. Ui shows bad. Ordered parts to resolve issues. ; ordrng 1 W10897043 (CONSOLE ) and 1 WPW10653840 (DOOR LATCH)

Near Los Cedros Loop, Kerrville, TX 78028
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Complaint of unit tripping breaker. Verified plug to be polarized properly. Checked amp draw. During max load only reaching 16 amps. Advised customer that issue is likely coming from GCFI plug being too sensitive. Advised to have electrician out to check plug. No further issues at this point for me. Yes to survey and leave behind.

Near Twisting Oaks Ct, Pipe Creek, TX 78063
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced ice maker and wire harness for ice maker. Unit called for water and should show ice within 24 hours.

Near Field Sparrow, San Antonio, TX 78253
Sherman  J.

Sherman J.

WASHER WHIRLPOOL WFW5090JW0 Upon arrival replaced control in unit. Unit is functioning as designed. No further issues at this time.

Near Alice St, Kerrville, TX 78028
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW6620HW0 Complaint is all clothing still wet at end of cycles. Tested washer. Found F8E1 error codes. All water valves are working. Drain pump is working properly. Drain hose is damaged. Called techline. Might be pressure sensor. Ordering new hose and sensor. ; ordrng 1 W11050506 and 1 W11125159

Near Wickes St, San Antonio, TX 78210
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced sump hose and grommet. Ran dishwasher no leaks. No error codes dishwasher working as designed. Job complete.

Near Austin Hwy, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER MAYTAG MDB4949SHZ0 "Goods date 4/2019 found drain pump not coming on ran tests found failed drain pump replaced pump ran service cycle all operations normal. No leaks, advised of survey and paper.; used 1 WPW10348269 (PUMP DRAIN) from stock"

Near Colibro Creek Dr, La Vernia, TX 78121
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW8040DW4 "Ran diagnostics on washer found no error codes, no issues during testing. Washer working as designed. Job complete."

Near Goliad Rd, San Antonio, TX 78223
Steven G.

Steven G.

DRYER ROPER RED4516FW0 "Checked dryer found unit not getting 220 volts, causing unit not to heat and timer not to advance, customer to get land lord to check power, and call if any problems"

Near Hicks Ave, San Antonio, TX 78210
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFE320M0ES2 "Checked range found RR element broken, unable to close circuit causing to not turn on. Ordering new element. ; ordrng 1 8273994 (surface element)"

Near Post Oak Park, San Antonio, TX 78264
Richard G.

Richard G.

RANGE WHIRLPOOL WFE320M0EB1 Replaced temperature sensor. Preheated oven to 350 degrees. No issues. Oven reached temp. Left oven at temp for 5 minutes. No issues. Set oven to broil at 525 degrees. No issues. Left at temp for 5 minutes. No issues. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Sunbird Lake, San Antonio, TX 78245
Jesus C.

Jesus C.

WASHER MAYTAG MVWC565FW1 Tested washer. No water from cold valve. Found wiring to valve was damaged. Fixed wiring. Cold valve turns on. No further issues. Tested to complete.

Near Mercedes St, San Antonio, TX 78207
Douglas H.

Douglas H.

DISHWASHER KITCHENAID KDFE104DSS4 "Last trip found defective dispenser, broken wheels and bent screen. Replaced all parts to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind."

Near Willow Springs Dr, Pipe Creek, TX 78063
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC704FBS01 Issue is unit not dispensing water. Installed new water valve and no water dispensing still. Last visit I called tech line. Stated that refrigerator it self might be bad do to bad wiring. He said whirlpool will be contacting costumer to see what the next step since unit might need to be replace. Since we already replace both water valves and control board and ice maker. And unit is still not dispensing water. Also costumer stated refrigerator is not cooling anymore.

Near Aurora, San Antonio, TX 78228
Sherman  J.

Sherman J.

ICEMAKER (STANDA KITCHENAID KUID508ESS1 Upon arrival removed bad pump. Harness is wrong. Customer is going out of town. Cleaning lady will be here Thursday. Customer said come in to fix it. Main gate code is 1945. Customer will open gate at house upon arrival. Customer said call after completed and he will give cc info. ; ordrng 1 W11325175 (RECIRCULATING PUMP )

Near Perfect Valley Trail, Fredericksburg, TX 78624
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWC465HW2 "Customer complaint clothes tangled around agitator and white marks left on clothes. Inspected water supply and water clean and unit cycled correctly through service mode, no error codes. Advised customer per manual to load unit per owners manual and to use less amount of detergent. Recalibrated unit cleaned out fabric softener cup retested all operations normal. Customer declined email."

Near Haven Estates Blvd, Adkins, TX 78101
Steven G.

Steven G.

ICEMAKER (STANDA KITCHEN AID KUIS18PNZB1 "Checked ice maker found unit not getting water, replaced bad water valve checked operation found water pan had cracks and leaking causing unit to short cycle, replaced water pan checked operation ; used 1 W10897719 (VALVE) from stock"

Near Ammann Rd, Bulverde, TX 78163
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED8500DC4 Checked dryer ran cycle on dryer did not trip breaker. Checked voltage from wall to dryer good voltage. Ran dryer checked voltage steady voltage. Found no issues. Job complete.

Near Parkfield, Pleasanton, TX 78064
Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DW0 Installed new stator and gearcase. Ran calibration. Ran diagnostics test. No issues during testing. Unit is working properly. Tested to complete.

Near W Gerald Ave, San Antonio, TX 78221
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH32519FB0 Installed new magnetron. Tested microwave. Heating good. No further issues. Tested to complete.

Near Galapagos, San Antonio, TX 78214
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Evap motor not operating properly. Freezer compartment has thick frost buildup throughout. Ordered evap motor and wire harness. Rescheduled 12/19; ordrng 1 W10911770 (EVAP WIRE HARNESS) and 1 WP2315549 (EVAP MOTOR)

Near Blanco Rd, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced wire harness. No need for UI control after all. Issue resolved.

Near La Vista Dr, San Antonio, TX 78216
Jim G.

Jim G.

MICROWAVE OVEN JENNAIR JMW9527DAS Ed SR# 7726655554 determined issue is due to magnetron and blower fan. Will return to repair. ; ordrng 1 W10859575 (magnetron) and 1 WP74008383 (fan- tange)

Near Brookwood Forest, San Antonio, TX 78258
Justin  R.

Justin R.

WASHER WHIRLPOOL WED8500DC0 "Checking sensor again, running unit with a small damp washcloth. Watched sensor adjust times a few times. Electrode is working as design. Instructed customer to use timed dry if clothes are not similar material."

Near Bar J, San Antonio, TX 78253
Jim G.

Jim G.

WASHER WHIRLPOOL WFW5620HW0 Only ordered 1 last time. Ordering other three and rescheduling appt. ; ordrng 3 W11316766 (SHOCKS)s

Near Briarwood Dr, San Antonio, TX 78209
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Customer said they changed out water filter and the water dispenser wasn’t working correctly, reset water filter and tested dispenser. Unit is dispenser correctly. Could not recreate buzzing noise, did find the front right leg not down so the fridge was not leveled. Made adjustments, unit should be good to go. Went over survey with customer and leave behind."

Near Inglenook, San Antonio, TX 78253
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated that the unit was making a dripping noise in the back of the refrigerator. He said that he observed water dripping in the slots in the evaporator cover. Explained to him how the evaporator drip tray works and how the heating element will come on to defrost the unit when needed. Unit is functioning normally at this time. Yes to Saturday.

Near Misty Peak, San Antonio, TX 78258
Jesus C.

Jesus C.

RANGE WHIRLPOOL MER6600FZ1 Installed new top panel. Tested unit. All test pass. No further issues. Job complete.

Near Doolittle St, San Antonio, TX 78211
Douglas H.

Douglas H.

WASHER MAYTAG MHW5500FW0 Last trip found broken dispenser. Replaced dispenser assembly to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Willow Springs Dr, Pipe Creek, TX 78063
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Last tech found failing compressor per techline. Replaced compressor per techline. Vacuumed unit, held. Recharged unit, held. Began cooling immediately upon testing. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind."

Near Market Hill, San Antonio, TX 78256
Richard G.

Richard G.

DISHWASHER AMANA ADB1400AGS0 Customer complaint is that the dishwasher does not drain. Some water was in the unit when I arrived. Pressed the cancel button and the unit drained. Entered diagnostics and found no error codes. Ran through automatic test cycle and all steps passed. Unit is operating normally. Some water that has drained is coming back into the dishwasher. Found issue to be that the drain hose is clogged pretty bad. Ordering new drain hose.; ordrng 1 WPW10545278 (drain hose)

Near Adams Hill Dr, San Antonio, TX 78227
Ivan B.

Ivan B.

WASHER WHIRLPOOL WTW8600YW1 Checked washer got no fault codes. Ran service cycle got no fault codes. Did test load and got unbalanced load code. Mini cycle ran and it rebalanced itself. When the normal cycle began the error code showed up again. Ordered replacement suspension. Rescheduled 12/19. Customer needs afternoon appointment. ; ordrng 1 W10440786 (SUSPENSION )

Near Sentry Hill, San Antonio, TX 78260
Richard G.

Richard G.

RANGE WHIRLPOOL WFC150M0EB3 Replaced right front infinite switch. Tested to complete. Unit is good to go. No email to add.

Near Overlook Acres, San Antonio, TX 78245
Sherman  J.

Sherman J.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 Upon arrival replaced refrigerator door gasket. Made sure sealing good. Leveled unit. No further issues at this time.

Near W Windcrest St, Fredericksburg, TX 78624
Richard G.

Richard G.

DRYER WHIRLPOOL WED5000DW2 Changed out pts relay and timer. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Autumn Pass, San Antonio, TX 78245
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Checked refrigerator after talking to tech support and adding dye drier unit was still making noise, replaced evaporator and charged, unit still has a noise but less pronounced, went add back panel kit part will not fit this refrigerator returning part"

Near Kitty Hawk Rd, Universal City, TX 78148
Sherman  J.

Sherman J.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Upon arrival changed console. Calibrated and checked unit out. No further issues at this time. Yes to survey and leave behind.

Near Thriving Oak Dr, , TX 78624
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Andy SR# 7726656723 confirmed proper function of unit. Reset unit at power source as it appears intermittently customer cannot select different cycle modes. Advised to reset at power source as necessary but if the issue persists it could be bad UI.

Near Summit Creek, San Antonio, TX 78258
Jesus C.

Jesus C.

ICEMAKER (STANDA KITCHENAID KUIX505ESS2 "Complaint is icemaker will not stop making ice. Ice bin completely full. Tested bin thermistor in ice water. On,h getting 6k ohms. Should be 8.7. Will need to order new thermistor. ; ordrng 1 W10511923 (thermistor)"

Near Co Rd 7713, Devine, TX 78016
Richard G.

Richard G.

COOKTOP GAS WHIRLPOOL WCG97US0HS00 Replaced regulator. Checked connections with leak detection solution. Unit is good to go. No email to add.

Near Iron Wolf Pass, San Antonio, TX 78245
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Issue is that oven is not cooling. Found F8E0 error code. Ordering control and cooling fan to resolve issue. Scheduling for Friday.; ordrng 1 W11248652 (blower) and 1 W11261167 (cntrl-elec)

Near Pecos Rdg, , TX
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDT710PAHB1 Tested dishwasher. Will not start cycle. Found tongue for door latch was bent. Door not closing properly. Reshaped tongue for door latch. Door closing properly. All test pass in diagnostics. No further issues. Tested to complete.

Near Comanche Crossing, San Antonio, TX 78224
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KFIS29BBBL00 "Found rear panel on evaporator in RC ice over removed ice tested fan fan not on, tested voltage to fan voltage present.ran diagnostics found failed evaporator thermistor needs new harness and fan motor need OTL; rqstng P&A on 1 W10277799 (harns-wire) and 1 W10395278 (motor-evap), states that autho needed"

Near U.S.Highway 181 N, , TX 78114
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH31017HS2 "Found vent opening properly, vent going outside goes up pretty far from where vent is, could be causing a back flow of air and grease. Customer said unit has a good amount of grease hitting her cabinets above microwave. Went over survey with customer and leave behind. No email to add."

Near Bricewood View, San Antonio, TX 78254
Christian G.

Christian G.

OVEN ELECTRIC [S KITCHEN AID KOSE500ESS04 "Issue stated by customer: oven not heating on convection bake properly, takes long time to bake small items. And bottom drawer gets hot to touch. Found hole cut by contractor that allows heat to go straight into drawer allowing heat to dissipate and sit in bottom drawer. See pics. Unit test good."

Near Canyon View Pass, Helotes, TX 78023
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW8540BW1 Replaced rotor and stator. While replacing motor found RPS sensor broken no longer stator just hanging. Ordering new sensor. ; rqstng P&A on 1 W10178988 (sensor)

Near Brandy Wine Dr, Poteet, TX 78065
Ivan B.

Ivan B.

VENTHOODS UNKNOWN WMC30516HZ0 Removed housing and re assembled ensuring to leave no screws loose. Microwave no longer making noise all noise from normal operation.

Near Vista Bella, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW3 Checked washer found bad inlet valve and control board. Replaced both items ran diagnostics issues good water flow through valve. Ran calibration due to replacing board no issues. No further issues at this time. Job complete.

Near Dallas St, Pleasanton, TX 78064
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW1 "Removed basket tub and gear case as one, replaced tub gear case basket motor and new screws and retainer calibrated unit all operations normal. Customer not home to sign."

Near Live Oak Dr, Adkins, TX 78101
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 Did not see part was put into order not sure how that happened called customer advised her that I will be out Friday Last appointment.; ordrng 1 W11261167 (Appliance Manager ) and 1 W11296171 (CONSOLE)

Near Abrego Lake Dr, Floresville, TX 78114
Tommy B.

Tommy B.

REFRIGERATOR JENN-AIR JS48SEDUDW01 "Found issue to be ice in the crusher assembly of the bin. Removed all the ice from the bin and defrosted the assembly using a steam gun. Was able to get the arms to crush and ice to dispense, however was unable to remove the ice bin. While attempting to do so, tech damaged the release button. Will have to order parts to resolve issue.; ordrng 1 2266800 (button-bin)"

Near Champion Cliff, San Antonio, TX 78258
Justin  R.

Justin R.

WASHER WHIRLPOOL WFW75HEFW0 "F3E1 stored in unit, water level sensor fault. The area that the leak is coming from is where the bellow and door meet, instructed customer to clean the door underneath to ensure the door and bellow have a good suction to keep from leaking. Ran unit through diagnostics all tested passed. Customer will keep an eye on the water sensor fault. Went over survey with customer and leave behind."

Near Bricewood View, San Antonio, TX 78254
Christian G.

Christian G.

THIN-TWIN 24' LE WHIRLPOOL WET4024EW0 Issue stated by customer: parts falling off unit. Hose mount popped off. Re-clamped back down to unit frame. Hot/cold water lines flipped. Put back to proper valves. Unit test good. Informed customer of survey.

Near Snowden Rd, San Antonio, TX 78240
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Leveled door. Issue resolved. Used wire tie to secure kick plate. ; used 1 WP8567668 (TIE-WIRE) from stock

Near Legend Point Dr, San Antonio, TX 78258
Justin  R.

Justin R.

COOKTOP GAS WHIRLPOOL KCGD500GSS00 "Replaced filter, grate kit, and 2 knobs on unit. Unit is good to go."

Near Tulip Bend, San Antonio, TX 78253
Devon F.

Devon F.

RANGE WHIRLPOOL WFC310S0EW1 Customer complaint was unit would not heat to proper temperature adjusted temperature from UI panel to resolve issue and tested with thermometer to be sure test pass unit is operating as designed.

Near Wilderness Trail, Live Oak, TX 78233
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5000DW1 "Unit only works in diagnostics found control board getting power but will not start unless in service mode, found failed lid latch and strike as well as worn suspension need new board lock strike and suspension. Need OtL; rqstng P&A on 1 W10682535 (latch) and 1 W10714899 (strike) and 1 W10748956 (suspension) and 1 W10803586 (cntrl-elec)"

Near East St, Stockdale, TX 78160
Steven G.

Steven G.

WASHER MAYTAG MVWC425BW1 "Checked washer found unit not draining found no power to pump, pump probable pump took out board ordered. Send hard copy to customer ; ordrng 1 W10614033 (pump-water) and 1 W10671342 (cntrl-elec)"

Near Langport, San Antonio, TX 78239
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF330PAHB2 Replaced control board dishwasher began operating as designed. Checked for error codes no issues. Ran diagnostics no errors found during testing. Job complete.

Near Fledgely Way, San Antonio, TX 78252
Devon F.

Devon F.

WASHER MAYTAG MVWB865GC0 Customer complaint was unit would make clanking sound ran diagnostic got no error codes checked wash pate and drum for coins binding or scratching put unit in spin and agitate mode no noise instructed cus to record next time unit makes noise. Unit is operating as designed at this time.

Near Greycliff Dr, San Antonio, TX 78233
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG540H0AS0 "Replaced regulator, tested to ensure leak has stopped. Tested unit to complete. 3048KITRC had to purchase kit from Lowe’s due to fitting being stuck on old regulator. Instructed customer to have gas company come out one more time just to double verify everything Is good."

Near Deep River, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Found failed icemaker and harness, found busted fill tube from kinked waterline at supply corrected water supply line turned off ice maker to prevent water leaking and advised customer to replace water supply line to prevent leaking at wall. Replacing fill tube ice maker and harness rescheduling 12/23.; ordrng 1 W10884720 (harns-wire) and 1 W11415785 (WATER TUBE) and 1 WPW10300024 (icemaker)"

Near W Main St, Stockdale, TX 78160
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER AMANA NTW4516FW3 Found bad shifter through diagnostics replaced shifter recalibrated tested all operations normal. Advised of survey and paper. Customer declined email.; used 1 W10913953 (ACTUATOR) from stock

Near FM3161, Floresville, TX 78114
Christian G.

Christian G.

MW-HOOD COMBO MAYTAG MMV1174FB0 "Issue stated by customer: microwave not powering on at all. Replaced fuse, interlocks and control. Unit test good. Informed customer of survey."

Near Rue Liliane St, San Antonio, TX 78238
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced assembly upper pan and lower pan front. Replaced control board. Conducted diagnostics, no error codes. Fully operational. Good seal, drawers working as designed. Job complete. One of the stop pans was not delivered by the courier. However, I did not need even the one that was delivered."

Near Comanche Pth, Garden Ridge, TX 78266
Christian G.

Christian G.

DRYER WHIRLPOOL WED7500GW0 "Issue stated by customer: dryer adding time. Adjusted dryness settings back to standard(they were set at max) F4E4 error code found, but L1, L2 voltages read at 124,123, and total 247. Cannot find any other issues with unit at this time. If issues persist please send senior tech."

Near Clipper Pass, San Antonio, TX 78254
Steven G.

Steven G.

DISHWASHER KITCHENAID KDTM404EBS3 "Checked dishwasher ran diagnostics found fault code for bad sensor, replaced sensor and adjusted drain hose and ran test cycle everything checks ok ; used 1 W11084121 (SENSOR) from stock"

Near Everett Loop, Converse, TX 78109
Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDF520PADM7 "Issue stated by customer: dishwasher leaking. Replaced inner tub, insulation and gasket. Unit test good. Informed customer of survey."

Near Matador Ranch, San Antonio, TX 78254
Justin  R.

Justin R.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 "Customer had an inspection, they checked the oven and said it was too hot from set point, adjusted calibration down -5 and showed customer how that was done. Unit is good to go, went over survey and leave behind with customer."

Near River Station, San Antonio, TX 78253
Richard G.

Richard G.

MICROWAVE OVEN KITCHEN AID KMBP100ESS Replaced microwave glass door. Unit is good to go.

Near Wildcat Canyon Trail, San Antonio, TX 78023
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Last trip found faulty electronic control. Replaced electronic control to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Lorca, , TX 78015
Devon F.

Devon F.

RANGE WHIRLPOOL WFE320M0ES2 Customer complaint was unit burner light wouldn’t cut off replaced infinite switch from truck stock to resolve issue unit is operating as designed.; used 1 WP3149404 (SWITCH) from stock

Near Overlook Loop, San Antonio, TX 78259
Devon F.

Devon F.

MICROWAVE OVEN WHIRLPOOL WOC54EC7HS01 Customer complaint was unit display was unresponsive and screen would turn black sometimes ordering new UI panel to resolve issue.; ordrng 1 W11367329 (CONSOLE)

Near Encino Briar, San Antonio, TX 78259
Ivan B.

Ivan B.

REFRIGERATOR MAYTAG MFX2570AEM0 Ice box divider not keeping air from the refrigerator out of the ice maker causing ice to melt and leak out of assembly. Ordered replacement divider. Reschedule 12/19. Quoted 169.42 for p+l. Collected 113.66 for service call.; ordrng 1 WPW10309864 (DIVIDER)

Near Hidden Haven, San Antonio, TX 78261
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Part came in damaged again. Bent in such a way that I could not salvage it. Reordering part.; ordrng 1 WPW10194474 (shield)

Near Milsa Dr, San Antonio, TX 78256
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Replaced control and bulb. Tested to complete. Unit is good to go. No email to add.

Near Silver Mist Way, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR JENN-AIR JS48SEDUDW01 "Found issue to be ice in the crusher assembly of the bin. Removed all the ice from the bin and defrosted the assembly using a steam gun. Was able to get the arms to crush and ice to dispense, however was unable to remove the ice bin. While attempting to do so, tech damaged the release button. Will have to order parts to resolve issue.; ordrng 1 2266800 (button-bin)"

Near Champion Cliff, San Antonio, TX 78258
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced drain hose, tested out unit, drained as it is supposed to. Unit is good to go. Spoke with customer about survey."

Near Shoreline Dr, San Antonio, TX 78254
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

COOKTOP GAS WHIRLPOOL WCG97US0HS00 Issue has smell. Replace orifice no more gas smell. Job complete

Near Verona Way, San Antonio, TX 78259
Jim G.

Jim G.

WASHER WHIRLPOOL WTW8040DW2 "Found the following errors. F0E3, F8E6, and F2E1 Spoke tot techline Joel SR# 7726661507. Advised to check valve or water line. Determined water line was causing issues and well and overloading. Customer will replace water line."

Near Bretton Ridge, San Antonio, TX 78217
Steven G.

Steven G.

ICEMAKER (STANDA KITCHENAID KUIC18NNXS1 "Checked ice maker found unit working properly at this time, customer to watch and call if any problems"

Near Chaparral Cir, Cibolo, TX 78108
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "F5E1, cleared error code, calibrated and performed a diagnostics test test, completed with no issues or error codes. Tested the UI , Sowed no stuck keys, powered on the washer and tried to make selections with the knob, won’t do anything, ordered parts to resolve issues ; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)"

Near Hospital St, Port Lavaca, TX 77979
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Inspection of unit shows error code for F5 E1. Also for the testing of unit shows interface not always responding and customer has video of unit dropping power completely. Replace consul latch and control to resolve issue. Purchase date was determined from serial number; ordrng 1 W10787878 (latch) and 1 W11035067 (overlay) and 1 W11114670 (console) and 1 W11183368 (cntrl-elec)

Near Sheffield Ln, Corpus Christi, TX 78411
Adam H.

Adam H.

DISHWASHER MAYTAG MDB6701AWQ Still component tested unit issue resolved

Near Chandler Ln, Corpus Christi, TX 78404
John L.

John L.

RANGE WHIRLPOOL WFG505M0BS3 "Installed all door components, issue resolved."

Near Kamelia Ln, Corpus Christi, TX 78410
John L.

John L.

WASHER MAYTAG MVWX655DW1 "Inpsecnted unit, leaking from gearcase. All components at bottom of unit damaged from water. Replace gearcase and components to resolve.; rqstng P&A on 1 W10006354 (SPLUTCH) and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10006487 (motor-drve) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10727777 (pump-water)"

Near 2nd St, Taft, TX 78390
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4800BQ1 "The tub was hitting the front panel when in spin cycle, suspension was weak on the front. Installed suspension kit, calibrated and performed a diagnostics test, completed with no issues, no longer hitting from panel,appliance is working normal"

Near Arthur St, Port Lavaca, TX 77979
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 Sr#7726657161. Declared nonrepairable by whirlpool tech line. Per my instructions to call a Schurian tech line Gary instructed me to call Whirlpool tech line upon doing so Ed at whirlpool tech line stated unit will be deemed non-repairable and to inform customer that his third-party warranty holder will be addressing the issue. Issue resolved

Near Leopard St, Corpus Christi, TX 78410
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW Install components calibrated unit issue resolved. Customer recently had floor tile put down and contractors who are responsible for the flooring broke the Hot water valve on the home side. Unable to test hot water customer states husband has it turned off.

Near Cole St, Corpus Christi, TX 78404
John L.

John L.

ICEMAKER KITCHENAID KUIX535HPA00 "Installed components, issue resolved."

Near Marseille Dr, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR MAYTAG MFX2676FRZ00 Installed dryer issue resolved.

Near Biltmore Dr, Corpus Christi, TX 78413
John L.

John L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed components to vent, issue resolved."

Near Blanco Dr, Portland, TX 78374
John L.

John L.

DRYER WHIRLPOOL WED75HEFW1 "Installed components, tested after installation. No more noise. Issue resolved."

Near Northshore Blvd, Portland, TX 78374
John L.

John L.

ICEMAKER WHIRLPOOL JIM158XYRS2 "Installed components, issue has been resolved."

Near Finisterre St, Rockport, TX 78382
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL W4TXNWFWQP03 Freezer frosted over badly. Defrost issue. Needs timer and defrost bimetal. Bi metal. WPW10225581. Timer. W10822278.Labor for both. Mr Alderman needs to be made aware of recommended steps and pricing; saved tckt

Near Pulaski, VA 24301
John L.

John L.

RANGE WHIRLPOOL WFE505W0HB0 "Installed board, issue resolved."

Near County Rd 2381, Sinton, TX 78387
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT720PADE2 Replaced springs and bushings. All checks ok at 5is time.m

Near Edgebrook Rd, Salem, VA 24153
Uriah B.

Uriah B.

DRYER WHIRLPOOL MED9800TQ0 Replaced inline fuse. All checks ok. ; used 1 WP3392519 (FUSE) from stock

Near Red Ln Ext, Salem, VA 24153
Michael R.

Michael R.

DRYER MAYTAG MEDC465HW0 "Installed part ordered, the appliance is heating and working normal"

Near N Navarro St, Victoria, TX 77904
Uriah B.

Uriah B.

M/W OTR WHIRLPOOL WMH31017HZ3 "Replaced lamp socket, control board. Light. All checks ok at this time."

Near Lick Run Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE505W0HS1 SR 7726660568Per techline. Bend element feet forward. Tested. Chirping not present in testing.

Near Circle St, Salem, VA 24153
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRS571CIHZ01 Replaced door and both hinges and cam. All checks ok. Cx to observe.

Near Westridge Dr, Daleville, VA 24083
Uriah B.

Uriah B.

WASHER ROPER RTW4516FW2 Found excessive buildup in the bleach dispenser. Operations and harness connections ok. Reset unit. ; used 1 WP8567668 (TIE) from stock

Near N 11th St, Wytheville, VA 24382
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Inspected unit found dent in right refrigerator door,diagnosed to need door,unit is less than 30 days per DOP; ordrng 1 W11307249 (dor-fip)"

Near Park Pl Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Inspected unit found icemaker over filling when calling for water,found reservoir frozen again,diagnosed unit to need icemaker,fill valve and damper control ; ordrng 1 4317943 (icemaker only) and 1 W11087463 (damper) and 1 WPW10279866 (valve-inlt)"

Near N Cleveland St, Little Rock, AR 72207
Doug M.

Doug M.

WASHER MAYTAG MVWB765FW3 "Inspected for making noise during agitation,found loud knocking noise coming from gearcase,also found when pushin down on basket ,basket is bottoming out,diagnosed unit to need gearcase and suspension kit ; ordrng 1 W11130359 (suspension) and 1 W11393685 (GEARCASE)"

Near Park Pl Dr, Conway, AR 72034
Doug M.

Doug M.

DRYER WHIRLPOOL WED6620HW0 Not all parts shipped reschedule to the 24th; schdld next appmnt for 12/24 TUE 3-6

Near Las Colinas, Conway, AR 72034
Doug M.

Doug M.

DRYER WHIRLPOOL MDET236AYW "Inspected unit found drum not turning up to speed turning very slowly,found idler pulley sticking causing motor to get very hot and smell burnt,diagnosed to need drive motor and idler pulley,customer does not want to move forward with repair due age of unit"

Near Sunset Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS325SDHW02 "Customer complaint is right door opening to fast,leveled unit so door doesn’t open as fast,tested unit operation checks ok"

Near Dill Rd, Little Rock, AR 72210
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4816FW2 "Inspected unit found aviator bolt came loose due to defect,inspected agitator checked ok,installed new bolt,tested unit operation checks ok"

Near Morrison Rd, Little Rock, AR 72212
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS325SDHW02 "Customer complaint is right door opening to fast,leveled unit so door doesn’t open as fast,tested unit operation checks ok"

Near Dill Rd, Little Rock, AR 72210
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Checked refrigerator found unit not cooling, found freon leaking at condenser coupler, removed coupler and wielded straight, vacuumed and charged unit everything checks ok at this time"

Near Lakefront, San Antonio, TX 78222
Shawn W.

Shawn W.

WASHER MAYTAG MVWB765FC3 "Replaced pump, console and control board. Ran diagnostics, no more errors. Ran service diagnostics and calibration. Fully functional. Job complete."

Near Bulverde Pkwy, San Antonio, TX 78259
Steven G.

Steven G.

WASHER WHIRLPOOL WTW4955HW1 "Checked washer ran diagnostics found off balance load fault and motor fault, found belt off of pulley reapplied and ran test found unit working properly"

Near Knowlton Rd, San Antonio, TX 78263
Steven G.

Steven G.

WASHER MAYTAG MVWB835DW3 Checked washer found low fill at start up replaced bad water valve and checked operation unit is working properly now

Near Holland Park, Cibolo, TX 78108
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC704FBS01 Austin call tech line. Sr 7726969318 said unit may be faulty. Ordering new valve Since . I notice no more water going through. After I hang up with tech line. Valve was replaced in second visit. water going through when put on. It stop working again. Might be a bad valve again. Ordering part; ordrng 1 W11095287 (valve)

Near Aurora, San Antonio, TX 78228
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED4815EW1 Customer stated that the issue was that the unit will not dry clothes adequately. Customers exclusively using the time to cycle. I recommended that the customer use the sensor cycle to see if that improves the situation. The unit is heating and has adequate airflow to ensure proper drying. No further issues at this time. Yes to survey.

Near Pottesgrove, San Antonio, TX 78254
Steven G.

Steven G.

WASHER WHIRLPOOL WFW5620HW0 Checked washer found fault codes F8 E3 and F8 E1 ordered valves; ordrng 1 W11036928 (VALVE ) and 1 W11036930 (VALVE )

Near Balboa Dr, Universal City, TX 78148
Steven G.

Steven G.

ICEMAKER (STANDA SCOTSMAN SCN60GA-1SS Checked ice maker found drain stopped up cleaned found black residue in bin from bearing ordered and collected service call ; ordrng 1 13-0617-58 (o-ring) and 1 A39531-001 (nugget breaker assem)

Near Bindseil Ln, Garden Ridge, TX 78266
Tommy B.

Tommy B.

WASHER WHIRLPOOL MVWB765FW3 Replaced broken wire harness to complete job. Ran through automatic test cycle and unit passed all functions. No further issues at this time.

Near Rehm Dr, Helotes, TX 78023
Tommy B.

Tommy B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 customer stated that the issue is that she has to press buttons repeatedly in order to get the unit to function normally. Ran diagnostics and revealed error code F6E4. The unit needs a new user interface. ; ordrng 1 W11297728 (console)

Near Dusty Boots Rd, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFF507ESS01 There was ice buildup on the evaporator cover which was removed using a steam gun. Replace the user interface and control along with the evaporator fan and the evaporator fan harness. Unit functioning normally at this time with no further issues.

Near Hovingham, San Antonio, TX 78257
Tommy B.

Tommy B.

MW-HOOD COMBO KITCHENAID KHHC2090SSS2 Whirlpool quoted for part. Will return with the control in order to fix the unit on Thursday.; ordrng 1 WPW10116267 (cntrl-elec)

Near Apple Tree Woods, San Antonio, TX 78249
Tommy B.

Tommy B.

MICROWAVE OVEN WHIRLPOOL WMH32519CS1 Customer unavailable during schedule time frame. Rescheduling the customer.; schdld next appmnt for 12/17 TUE !

Near Ondara, Helotes, TX 78023
Colton B.

Colton B.

WASHER MAYTAG MVWB765FW2 "Customer complaint is stained clothing and poor wash. Ran diagnostics and found no error codes. Manually tested function of washer, everything worked properly. Finding issue to be that customer was using too much detergent for load size. Instructed customer on proper detergent usage to resolve issue."

Near Fairway Run, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

WASHER WHIRLPOOL WFW92HEFW0 "Issue was a noisy dispenser. Upon taking old dispenser out I found the arm to be improperly installed. Reinstalled dispenser motor arm, unit testing good. Observed correct operation multiple times. Did not need to install new dispenser."

Near Kendall Oaks Dr, Boerne, TX 78006
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Checked refrigerator found compressor not working properly, replaced compressor vacuumed and charged unit. refrigerator checks ok at this time"

Near W Sunshine Dr, San Antonio, TX 78228
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT730PAHB0 Replace lower and top spray arms. Job complete

Near Fawn Oak, San Antonio, TX 78232
Sherman  J.

Sherman J.

THIN-TWIN 24' LE WHIRLPOOL WET4124HW0 Upon arrival customer stated will fill for about 3 minutes and power off. When power pushed again will only drain. Checked power and water coming in to the unit. All tested good. Getting multiple errors. Ordered parts to resolve issues. Customer is gonna try to return. If she does. Will cancel appointment. ; ordrng 1 W11189137 (CONTROL ) and 1 W11371714 (LID LATCH)

Near Green, San Antonio, TX 78204
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF331PAHS0 Ran dishwasher drain cycle due to customer complaint found drain pump not fully inserted causing machine to leak.ran cycle after fixing pump no leaks found . No error codes found. No further issues at this time. Job complete.

Near Newell Ave, San Antonio, TX 78215
Jim G.

Jim G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Could not confirm issue however I did notice slight burn marks. Determined issue due to rack use improperly however very little damage was apparent and easily corrected. Issue resolved. Rick SR# 7726638614

Near Knollpoint, San Antonio, TX 78247
Devon F.

Devon F.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC7AB01 Customer complaint was unit not heating properly used thermometer to test unit correctly unit is operating as designed.

Near Old Spanish Trail, Live Oak, TX 78233
Jesus C.

Jesus C.

WASHER MAYTAG MVWB965HC0 Complaint is washer leaving residue on clothing. Residue is from excessive detergent and fabric softener usage. No issues with washer. Performed customer instruct. Job complete.

Near Gavilan Dr, San Antonio, TX 78242
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF995FIFZ00 "Unit not making ice. Checked all thermistors, all checked good. Checked ice makers both passed the test cycle with no errors, filled properly. Found an air leak in the ice door separator. Quoted 221.49 for P&L (130 labor)plus tax. Collected Sc. ; ordrng 1 W11189145 (door-ice)"

Near Mockingbird Ln, Kerrville, TX 78028
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW3 Customer complaint is that washer will not run. Tested washer. No error codes. No issues during testing. Unit is working properly. Performed customer instruct and went over proper use and care procedures. Job complete.

Near Venus St, San Antonio, TX 78226
Douglas H.

Douglas H.

OVEN ELECTRIC (D JENN-AIR JJW3830WS02 Last trip found faulty blowers. Replaced both blowers to resolve the issues. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Rodalyn Dr, Boerne, TX 78006
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 This ticket was made by mistake. Repair was completed Tuesday Dec. 10th.

Near Oak View Dr, Boerne, TX 78006
Justin  R.

Justin R.

OVEN ELECTRIC (D KITCHENAID KODE300ESS04 Found the console to be the main fault with unit. Replaced and tested to complete. Unit is good to go.

Near Buckner Pass, San Antonio, TX 78253
Christian G.

Christian G.

REFRIGERATOR MAYTAG MFI2269FRZ03 "Issue stated by customer: water leaking from fridge. Customer states filter had leaked before and they called someone to look at unit prior to Appliance care had came out but never got issue resolve, customer stated “it just went away”. Found filter housing leaking to back of fridge and water tube to ice maker leaking water every time ice maker calls for water. Ice build up at bottom fridge allowing water to leaked out. Called tech line, spoke to Scott, confirmed water tube replacement was possible. Ordering parts.Customers floor was damaged upon initial installation of unit. Water leaked out of fridge and damaged base boards. Please see previous pics and new pics.; ordrng 1 67006325 (bracket- f) and 1 EDR4RXD1 (water filter) and 1 W10165840 (tube-water) and 1 W11395888 (BYPASS)"

Near Forest Fox St, San Antonio, TX 78251
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG550S0HZ1 "Replaced right side door hinge, unit is good to go."

Near Elounda, San Antonio, TX 78245
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DC4 "Replaced clutch, and control board. Ran calibration and tested in diagnostics. Unit is still not working correctly, will go into test 17 and start spinning reverse then stop and start going into correct direction. Running rough, calling techline to assist. Chris is assisting, leaning towards slider if the gear case itself. ; ordrng 1 W10006483 (stator) and 1 W10447975 (slider) and 1 W10868473 (gearcase)"

Near Drop Seed, San Antonio, TX 78254
Jesus C.

Jesus C.

WASHER MAYTAG MVWC200XW2 Customer has Lowe’s in home warranty. No dispatch from Lowe’s. Will need Lowe’s authorization to continue repairs.

Near Noble Ave, San Antonio, TX 78221
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW72HEDW0 Installed new control. Tested washer. Drain pump will not power on. Good power to pump. Ordering new pump. ; rqstng P&A on 1 W10799065 (pump-water)

Near G St, San Antonio, TX 78220
Ivan B.

Ivan B.

DRYER WHIRLPOOL WED6620HW0 "Ran diagnostics got no fault or error codes. Ran service test cycle each component tested properly and the unit showed passing. Ran the unit on normal cycle to see if the control or UI would behave erratically, but both operated in the correct manner. No further issues at this time."

Near Rocky Oak St, San Antonio, TX 78232
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL GS5SHAXNT00 Customer needs to reschedule. Stated that someone will call the office to set the date. Not scheduling a return date.; saved tckt

Near Woodrose Park, San Antonio, TX 78255
Christian G.

Christian G.

WASHER MAYTAG MVWB835DW3 "Issue stated by customer: washer making loud noise during spin cycle. Previous basket was seized onto tub. Replaced tub assembly, gearcase and washplate. Ran unit through calibration and verification cycle test. Unit test good."

Near Victory Cavern, San Antonio, TX 78254
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Issue stated by customer! Ice bin frosting. Ordered gaskets. Gasket on door is different type of gasket that is not offered. Gasket was sealed on with insulation and different color. Ordering freezer door.; ordrng 1 LW11038922 (dor-fip)

Near FM1560, San Antonio, TX 78254
Steven G.

Steven G.

OVEN ELECTRIC (D JENN-AIR JJW2830DS03 Checked oven found bad sensor replaced checked operation unit working normal at this time.

Near Haverhill Way, San Antonio, TX 78209

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