Near San Antonio, TX 78254
Richard G.
Job Details: 11/08/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer showed leak detection sheet from last visit, water spots on the sheet are located in back/mid right area of sheet. Found water spots around motor and possibly around seal going into tub. Also found rusting on drain pump. Ordering pump and motor assembly and drain pump.; ordrng 1 W10876537 (drain pump) and 1 WPW10671941 (pump&motor)"
Near Converse, TX 78109
S. L.
Job Details: 11/08/2019
RANGE WHIRLPOOL WFG515S0ES1 "Goods date 11/27/18 Found corroded caps and bases ordering new caps and bases, call when parts come in.; ordrng 1 W10183375 (cap-burner) and 1 W10515453 (burnr-head) and 2 W10515454 (burnr-head)s and 1 W10515455 (burnr-head)"
Near San Antonio, TX 78228
Christian G.
Job Details: 11/08/2019
WASHER MAYTAG MHW5630HC0 Issue stated by customer: shipping bolts on back of washer were broken during install. Replaced bolts. Informed customer of survey.
Near San Antonio, TX 78216
Jesus C.
Job Details: 11/08/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Installed new UI. Tested calibration fill. Unit is dispensing properly. No further issues. Tested to complete.
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/08/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer showed me the control panel and the way that she washes the clothes. Stated that there was an error code during last usage. Reviewed use and care with customer regarding cleaning cycle in addition to explaining how to maintenance the unit. Found a door lock error and cleared all error codes (F5E2 F0E1). Ran automatic test cycle and unit passed. Unit tested good now with no further issues. Collected service call.
Near San Antonio, TX 78245
Christian G.
Job Details: 11/08/2019
RANGE WHIRLPOOL WFE505W0HZ1 "Issue stated by customer: top back element installed crooked. Broil element doesn’t stay on. Repositioned top element. Did diagnostic checks on stove, broil element working good. Voltage tests good. Unable to recreate issue. Unit test good."
Near Spring Branch, TX 78070
Douglas H.
Job Details: 11/08/2019
WASHER MAYTAG MHW5500FW1 Dispenser hose loose. Secured properly. Yes to survey and leave behind.
Near San Antonio, TX 78210
Jesus C.
Job Details: 11/08/2019
DRYER MAYTAG MEDB835DW4 Complaint is dryer will shut off before clothes are dry. Tested dryer. Heating element is short cycling. Found bad thermal cutoff. Replaced cutoff. Unit is heating good. Exhaust averages 150. No issues during testing. Tested to complete. ; used 1 279769 (THERMAL-CUTOFF) from stock
Near Hot Springs, AR 71901
Doug M.
Job Details: 11/08/2019
WASHER MAYTAG MHW3505FW0 "Inspected unit for not starting,performed service diagnostics found f9e1 error,found unit would not drain,removed water checked for debris in pump trap,trap is clear found pump motor to be locked up not allowing impeller to turn,diagnosed to need drain pump ; ordrng 1 WPW10605427 (pump-water)"
Near San Antonio, TX 78245
Ezequiel V.
Job Details: 11/08/2019
MW-HOOD COMBO WHIRLPOOL WMH32519FS0 Replaced panel control and control. Ran microwave check operated as designed. No error codes found during tests. Job complete.
Near Piney, AR 71913
Doug M.
Job Details: 11/08/2019
FREEZER WHIRLPOOL WRT311FZDW01 "Inspected unit for not cooling found compressor kick out on over load and humming when trying to start found start windings to be shorted,diagnosed to need compressor ; ordrng 1 WPW10507886 (compressor)"
Near Lake Hamilton Township, AR 71913
Doug M.
Job Details: 11/08/2019
RANGE WHIRLPOOL GGE350LWS00 "Inspected for left front burner only working on high setting,tested burner found burner will stay on high on low setting and will not cycle,diagnosed to need burner switch and element ; ordrng 1 WP74010824 (switch- el) and 1 WPW10187838 (elmnt-surf)"
Near San Antonio, TX 78237
Jesus C.
Job Details: 11/08/2019
DRYER WHIRLPOOL WED5000DW2 Tested dryer. Will not power on. Good power supply. Found terminal block damaged. Replaced block. Tested dryer. Dryer is working properly. Good heat and airflow. No further issues. Tested to complete. ; used 1 279320 (BLOCK-TERM) from stock
Near San Antonio, TX 78253
Justin
Job Details: 11/08/2019
WASHER WHIRLPOOL WTW5000DW2 "No codes stored in unit, noise customer hears is the motor going into position to go through spin cycle. Went over survey with customer and leave behind."
Near San Antonio, TX 78253
Justin
Job Details: 11/08/2019
WASHER MAYTAG MVWC400XW0 Found F7E5 stored in system. Capacitor is set for 50uF but only getting about 27uF. Will need capacitor to get it up and running. Gearcase is leaking oil so that will need to be replaced. Unit is out of warranty so I’m quoting them for capacitor. Customer wants to go with a newer unit with the news about the gearcase.
Near San Antonio, TX 78245
Justin
Job Details: 11/08/2019
RANGE WHIRLPOOL WFG525S0JS0 "Found unit working, tested bake and broil. Tested all burners, unit did not trip. Unit is working correctly. Home is empty with no homeowner."
Near San Antonio, TX 78249
Colton B.
Job Details: 11/08/2019
DRYER WHIRLPOOL WED7300DW1 "Issue was a blown fuse. Replaced fuse last visit, replaced heating lament this visit to prevent fuse from blowing again. Unit tested good. Collected P&L."
Near San Antonio, TX 78240
Tommy B.
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Found issue to be water filter not properly inserted. After inserting the filter it is dispensing water properly. Test to survey.
Near San Antonio, TX 78252
Ezequiel V.
Job Details: 11/08/2019
MW-HOOD COMBO WHIRLPOOL UMV1160CB3 Replaced vent grille due to it being cracked and causing it to come loose. Microwave checks good. No further issues. Job complete.
Near San Antonio, TX 78237
Jesus C.
Job Details: 11/08/2019
WASHER MAYTAG MVWB765FW3 Agitator is loose. Caused clothing to get stuck under. Removed bedding. Tightened down agitator. Tested washer. No issues during testing. Tested to complete.
Near San Antonio, TX 78244
Steven G.
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "After repair on seal system leak found freezer light not working, replaced light board, unit now working as should."
Near San Antonio, TX 78249
Colton B.
Job Details: 11/08/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Issue was broken adjusters on dish washer rack. Replaced both adjusters. Unit testing good.
Near San Antonio, TX 78260
Devon F.
Job Details: 11/08/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit display turns black. Replaced control panel to resolve issue unit operating as designed.
Near San Antonio, TX 78245
Richard G.
Job Details: 11/08/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS00 Replaced control and console. Tested to complete. Unit is good to go. No more buzzing. Spoke with customer about survey leave behind.
Near San Antonio, TX 78257
Christian G.
Job Details: 11/08/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS Job completed previously. Confirmed with appliance supervisor. Unit test good.
Near Converse, TX 78109
Shawn W.
Job Details: 11/08/2019
WASHER MAYTAG MVWB865GW0 Installed Agitator. Fully functional. Job complete.
Near Castroville, TX 78009
Justin
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced harness wire, cover evap and missing screws to secure cover in. Tested unit to complete, unit is pushing out cold air. Thermistor is correct position. ; used 1 W11033168 (HARNS-WIRE) from stock"
Near Hot Springs, AR 71913
Doug M.
Job Details: 11/08/2019
OVEN KITCHENAID KODE300ESS04 "Inspected unit for heating issues,found unit is heating correctly,referred customer to use and care guide for oven usage,installed deflect on bottom of unit that manufacturer shipped to customer,verified normal operation unit checks ok"
Near Benton, AR 72019
Doug M.
Job Details: 11/08/2019
BELLA WHIRLPOOL KRFC704FSS01 "Replaced listed parts due to not making,not dispensing water and fill tube heater having broken wires,tested unit operation checks ok"
Near Little Rock, AR 72209
Doug M.
Job Details: 11/08/2019
REFRIGERATOR KITCHENAID KSC24C8EYY01 "Installed up drier due to low amp draw suspected low refrigerant charge,have frost on both evaporators,customer to monitor,as of now unit checks ok"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Thermistor checks good. Found airflow in fridge blocked by bag of vegetables. Ice was beginning to accumulate in Air baffle. Some frost in ice chute but did not feel like air escaping there. Cx to observe.
Near Wytheville, VA 24382
Uriah B.
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW4816FW2 "W11210459. 91.86 inlet valve.Labor 72.45Cx wanted to see how long valve will go until completely blocked up. If callback, be sure to have valve on hand. Replace valve."
Near Daleville, VA 24083
Uriah B.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer concerned with noise from water valve. Found valve was not mounted tightly on the back of the unit. Tightened and situated in cavity to avoid vibration. Ran test and checked ok. Air baffle motor sounds fine. Compressor sounds fine. If callback for air diffuser, pre order to come back. Cx says that things have frozen in RC compartment on middle shelf. Explained airflow and cx to observe. Freezer slide was just dislodged. Put tabs back into place and all checked fine."
Near Blacksburg, VA 24060
Uriah B.
Job Details: 11/07/2019
LAUNDRY WHIRLPOOL MVWB765FW3 F7E9F0E3F0E5Found unit was not spinning out. Found packing cardboard still underneath. Unit went through testing fine. Reset. Recalibrated. All checks ok. ; used 1 8567668 (TIE) from stock
Near Bluefield, WV 24701
Uriah B.
Job Details: 11/07/2019
RANGE WHIRLPOOL WFE320M0EB1 Replaced infinite switch for front right burner.
Near Orange Grove, TX 78372
Adam
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW8500DC3 Install components calibrated unit ran verification cycle issue resolved.
Near Odem, TX 78370
Adam
Job Details: 11/07/2019
WASHER MAYTAG MVWB965HC0 Installed components tested lid lock issue resolved.
Near Victoria, TX 77904
Michael
Job Details: 11/07/2019
DRYER WHIRLPOOL WED49STBW1 "Installed part ordered, tested the appliance previously, the appliance is heating and working normal"
Near Corpus Christi, TX 78414
Adam
Job Details: 11/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer states she’s been in contact with retailer and retailer will be replacing the entire unit. Issue resolved
Near Corpus Christi, TX 78404
Adam
Job Details: 11/07/2019
RANGE WHIRLPOOL WFG320M0BW2 Install component tested unit issue resolved.
Near Pulaski, VA 24301
Uriah B.
Job Details: 11/07/2019
WASHER MAYTAG MVWB965HC0 F5E2Found motor windings on latch out of range. Needs new latch. ; ordrng 1 W11188327 (latch)
Near Helotes, TX 78023
Tommy B.
Job Details: 11/07/2019
WASHER WHIRLPOOL MVWC465HW2 Customer stated that the unit was not going through cycles properly a few times but is ok now. Ran diagnostics and found long fill error. Ran automatic test cycle and unit passed all functions. Ran manual cold and hot water valve tests to ensure they were functioning properly With visual confirmation. Unit testing good at this time. Yes to survey.
Near Wytheville, VA 24382
Uriah B.
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found tub was melted and needs to be replaced. Drain also not working. Found drain pump ohm reading out of range. Replaced with stock. Control not sending power to drain pump. Old pump must have ruined board. Needs control. W10909756. TubW11305308. Control; ordrng 1 W10909756 (tub-dishwr) and 1 W11305308 (cntrl-elec), used 1 W10876537 (DRAIN PUMP) from stock"
Near San Antonio, TX 78258
Steven G.
Job Details: 11/07/2019
COOKTOP ELECTRIC KITCHENAID KICU569XBL00 "Induction burners not producing heat, flashing error code f47, replaced both modules and display control unit now working as should"
Near San Antonio, TX 78258
Steven G.
Job Details: 11/07/2019
ICEMAKER (STANDA JENN-AIR JIM158XYRS1 "Checked ice maker found bad compressor caused by condenser motor going out replaced compressor and condenser motor vacuumed and charged unit everything checks out ok; used 1 W10124096 (MOTOR COND), and 1 W10843121 (REG DRIER) from stock"
Near Schertz, TX 78154
Shawn W.
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW8500DC0 "Client informed me that once we replaced the control board and electric cord on our last visit, they were able to run a full load with no problems. However, on the second load, the washer stopped and once she opened the lid the new error code came up and she put it on rinse and spin because the cloths were wet, all of a sudden there was a large spark again. I have checked the outlet and it is correct voltage, polarity and grounding. Ran diagnostics and received an F5 E3 error code. Lid Lock will not unlock. I attempted to see additional error codes and it would not advance. There was no soap residue or anything blocking the lid lock. I Decided to conduct test 8 for lid lock and the procedure calls for conducting a lid lock test under service mode. However, it would not go into service mode, it would beep then just go back to flashing the current error code. The unit did not spark when plugged in initially, but did the last time I plugged it in. It spark
Near Kingsville, TX 78363
Adam
Job Details: 11/07/2019
WASHER WHIRLPOOL MVWB765FW3 Inspection of unit shows error code for lid switch fault. Manual testing of lid lock fails every time you try to manually engage. Replace lid luck to resolve issue; ordrng 1 W10787878 (latch) and 1 W11183368 (cntrl-elec)
Near Alice, TX 78332
Adam
Job Details: 11/07/2019
WASHER MAYTAG MVWC565FW1 Unable to run diagnostic on unit. As soon as you plug washing machine in spin cycle starts immediately. Also customer stated smoke was coming from top of machine but after inspection of unit determined motor is running out of control exceeding max RPM causing overheating of components. Also agitator is free spinning. Replace control board actuator capacitor cam gear case motor and belt to resolve issue. Customer is extremely upset customer states product is only a couple months old he will be contacting retailer regarding this issue; ordrng 6 8533953 (screw)s and 1 W10006384 (belt) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10625252 (screw) and 1 W10677723 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10815026 (actuator) and 1 W10866250 (capacitor) and 1 W10870913 (gearcase) and 1 W10882734 (agitator) and 1 W11101488 (cntrl-elec)
Near San Antonio, TX 78264
S. L.
Job Details: 11/07/2019
RANGE WHIRLPOOL WFE505W0HB1 Removed rear panels replaced wire harness (included terminal block). Used new nuts and screw to secure block and power cord. Reassembled tested all operations normal preheated to set temperature and surface burners working too. Returning terminal block to vendor since it was included with harness. Advised of email survey and paper.
Near San Antonio, TX 78254
S. L.
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Customer had home treated for roaches found dead roaches in control. Replaced control tested all operations normal advised customer to keep up with roach problem to prevent further issues. Advised of email survey and paper.
Near Floresville, TX 78114
S. L.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY07 Found icemaker failed removed old one replaced with new and replaced harness ran test all operations normal advised of survey and paper.
Near Stockdale, TX 78160
S. L.
Job Details: 11/07/2019
DRYER WHIRLPOOL WED5000DW2 This is call for dryer not heating model on dispatch shows dryer Found temperature at exhaust cutting off at 168 and on at 132 ran 3 tests cycles found lint build up in lint trap and vent has bends in it advised customer to correct duct to dryer to resolve issue. Problem bot with appliance but with how it is ducted out of home advised of survey and paper.
Near , TX 78114
S. L.
Job Details: 11/07/2019
WASHER WHIRLPOOL CAM2752TQ3 Removed front replaced drain pump ran cycle all operations normal no leaks balance paid in full. Advised of email survey and paper
Near Victoria, TX 77904
Michael
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ "The appliance isn’t cooling, plugged it in for 40 minutes still at room temperature 76.4 degrees. Evaporator fans are working normal, amps are .60 amps to the compressor possible leak in the system, this is a sealed system issue, rescheduled customer ; schdld next appmnt for 11/13 WED !"
Near Center Point, TX 78010
Douglas H.
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced control board. Ran diagnostics on unit. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78222
Steven G.
Job Details: 11/07/2019
WASHER MAYTAG MHWE201YW00 "Checked washer found lots of suds, found hole in bellow ordered part and collected service call, balance will be 140.00 for bellow and 60.00 labor; ordrng 1 W10290499 (bellow)"
Near Terrell Hills, TX 78209
L
Job Details: 11/07/2019
WASHER WHIRLPOOL WFW92HEFC0 Replace dispenser and water valve. Rn diagnostics no error codes. Ran a quick cycle. No isues. Unit working as design. Job complete.
Near San Antonio, TX 78232
Steven G.
Job Details: 11/07/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS01 "Checked oven found lower oven not heating, found bad control board ordered; ordrng 1 W10801665 (cntrl-elec)"
Near Stockdale, TX 78160
S. L.
Job Details: 11/07/2019
MW-HOOD COMBO WHIRLPOOL WMH53520CS7 Customer said she looked at prices on new microwave and does not want unit repaired.
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB Unit working properly. No further issues at this point.
Near , TX 78624
Douglas H.
Job Details: 11/07/2019
OVEN ELECTRIC (D KITCHEN AID KEBS209BSS00 Found fuse blown. Part covered under part warranty collected labor and service call. No further issues at this point. ; used 1 WPW10638608 (FUSE) from stock
Near Cibolo, TX 78108
Shawn W.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Found fresh food temperature at 49 degrees and the freezer at 49 degrees. During evaporator fan motor and baffle motor test there is a odd rumbling noise. Found greasy ice in refrigerator. Client had first noticed there was a problem when the ice started getting clumpy then a leaking out of the bottom of the ice bin and on to the floor. Found tubes to condenser and tubes to compressor with oxidation (Picture included). Bi metal stayed open when running diagnostic test. The client stated that on our previous visit in 2016 that the technician adjusted the legs so it was siting on the legs rather than the wheels. I used the flat protecter to prevent damage so I could adjust the legs to put it back on the wheels as she preferred. In the process I damaged the rubber pad and told her we would replace it. Once I tried to move the refrigerator back it was unbalanced on the wheels. Perhaps this is why the previous tech made that adjustments. This client purc
Near San Antonio, TX 78250
Christian G.
Job Details: 11/07/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HS3 Issue stated: microwave tripping breaker. Found plug ends burnt and socket hard to plug into. Ordering parts; ordrng 1 W11206558 (cord-power)
Near San Antonio, TX 78240
Tommy B.
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDT970SAHW0 Customer stated that the unit leaked water from the bottom all across the floor. Found issue to be broken pump assembly. Ordering parts to resolve issue.; ordrng 1 W11087376 (pump&motor)
Near San Antonio, TX 78254
Christian G.
Job Details: 11/07/2019
WASHER MAYTAG MVWC565FW1 "Issue stated by customer: washer not powering on. Voltage tests good from the wall. Control board powering on, console lights not responding. Drain pump not draining water either. Ordering Console and Drain pump.; ordrng 1 W10727777 (pump-water) and 1 W10877641 (panel-cntl)"
Near San Antonio, TX 78255
Colton B.
Job Details: 11/07/2019
MICROWAVE OVEN KITCHENAID KHMS2056SSS3 "Customer issue was a melted turntable support and no power to unit. Found plug 3/4 of way into socket, inserted plug fully, unit now powers and heats. Replaced support, turn table now spins. Unit testing good."
Near Stockdale, TX 78160
S. L.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Found ice maker heater not working and unit stuck in harvest, replaced ice maker checked operation in both compartments and ran icemaker fill harvest test all operations normal no leaks."
Near San Antonio, TX 78228
Christian G.
Job Details: 11/07/2019
WASHER MAYTAG MVWX700XW0 Issue stated by customer: washer making loud noise on spin. Replaced pulley and splutch. Noticed debris/noise between drum. Unable to separate drum from gear case to resolve issue. Sending OTL for gear case and basket.; rqstng P&A on 1 W10324650 (basket) and 1 W11132267 (gearcase)
Near San Antonio, TX 78224
Jesus C.
Job Details: 11/07/2019
WASHER MAYTAG MVWB865GW0 Agitator not sitting flush to basket. Caused sheet to get stuck underneath agitator base. Removed old agitator. Installed new agitator. Sitting flush with basket. No further issues. Tested to complete.
Near Lakehills, TX 78063
Justin
Job Details: 11/07/2019
DRYER WHIRLPOOL WED4815EW1 "Checked voltage at outlet, was not getting proper 240 and 120 on L1 and L2. Reset breaker unit is getting proper voltage now, while running I could hear the circuit breaker shorting out which could indicate a bad fuse or ground within fuse box. Unit is heating properly, waiting to see if timer advances. Timer did advance, problem does not seem to be with unit. Went over survey and leave behind."
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW5000DW2 Diagnostics F7E6 motor fault. Called techline spoke to Kathy Recommended to swap transmission and necessary parts.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)
Near San Antonio, TX 78255
Colton B.
Job Details: 11/07/2019
DISHWASHER KITCHEN AID KDTE334GPS0 Issue was a broken dispenser. Replaced dispenser to resolve issue. Unit tested good. Went over WPL survey with customer. Unit is under warranty.
Near San Antonio, TX 78224
Ezequiel V.
Job Details: 11/07/2019
WASHER MAYTAG MVWC465HW Checked washer found no error codes. Ran diagnostics with no failure. Ran calibration no issues. Job complete.
Near San Antonio, TX 78245
Richard G.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced led module, light housing, and ice container. Tested to complete. Unit is good to go. Spoke with customer about survey leave behind."
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/07/2019
DRYER MAYTAG MEDC465HW0 Last trip found faulty temperature switch. Replaced switch. Checked to make sure unit heating properly. No further issues at this point.
Near Alamo Heights, TX 78209
L
Job Details: 11/07/2019
RANGE KITCHENAID KDRS483VSS03 Issue is unit not maintaining temperature. Replace control board and sensor. Set up unit at 350 for 10 minutes and it maintains. Also set up unit at 450 for another 10 and it maintained. No other issues job complete.
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/07/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced doors. Left door damaged. Ordering new one to resolve issues. ; ordrng 1 13107888SQ (dor-fip ss)
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/07/2019
DRYER WHIRLPOOL WED8740DW1 "Last tech found faulty control per techline. Replaced control didn’t resolve the issue. Ordering new harness, motor, thermistors, control and element. To resolve. Harness is psp item. Needs Auth. ; rqstng P&A on 1 279973 (cutoff-tml) and 1 W10637533 (harns-wire) and 1 W10849080 (cntrl-elec) and 1 W11086656 (motor-drve) and 1 WP8544771 (element) and 1 WPW10211915 (blower wheel), states that autho needed"
Near Boerne, TX 78015
Colton B.
Job Details: 11/07/2019
DRYER WHIRLPOOL WED8620HW0 Customer complaint is a noisy washer. Rattling noise appears to be coming from blower wheel. Ordering new blower wheel to resolve. ; ordrng 1 WP697772 (blower wheel)
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW5000DW2 Last trip found faulty lid latch and electronic control. Replaced both to resolve the issues. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78224
Ezequiel V.
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW5000DW2 Checked washer found no error codes. Ran diagnostics with no failure. Ran calibration no issues. Job complete.
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced pump and motor assembly. Ran diagnostics on unit. No further issues at this point.
Near La Vernia, TX 78121
S. L.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Removed top panel removed filter and housing as full assembly since they were stuck replaced filter housing and filter tested all operations normal no leaks advised of survey and paper.
Near Boerne, TX 78006
Tommy B.
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found issue to be rusted door and bad gasket. Replacing in a door liner and gasket to resolve issues. Collected service call. ; ordrng 1 W11174980 (door-inner) and 1 WPW10524469 (gasket)
Near San Antonio, TX 78264
Ezequiel V.
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced control and valve. Ran diagnostics on washer no failures. Ran calibration no failures. Washer working as designed at this time.
Near La Vernia, TX 78121
S. L.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found wire to FC led was loose readjusted wire,lights working in all sections all operations normal. Advised of survey and paper."
Near Universal City, TX 78148
Devon F.
Job Details: 11/07/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Upon arrival b4 tech can get out of truck customer stated she didn’t want me in her house and she wants somebody else. I don’t know why she has a problem with me. But customer has a very bad attitude.
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced refrigerator door. Sealing good. Ordering new badge and screws for door hinge.; ordrng 2 W10308751 (screw)s and 1 W10884773 (BADGE)
Near San Antonio, TX 78214
Jesus C.
Job Details: 11/07/2019
WASHER WHIRLPOOL MVWC465HW2 Tested washer. Error codes for long fill. Tested washer. Having issues filling. Good water supply. Found pressure hose kinked. Fixed pressure hose. Ran calibration. All test pass. No further issues. Tested to complete.
Near San Antonio, TX 78259
Devon F.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint was unit lights are dim. This visit tech replaced led light module same issue with new lights, checked light connector pushed to prongs closer together and tested lights again unit is operating as designed."
Near San Antonio, TX 78258
Ivan B.
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW8040DW2 Replaced lid. Lid operating properly at this time. No further issues. Yes to survey and leave behind.
Near San Antonio, TX 78242
Richard G.
Job Details: 11/07/2019
WASHER MAYTAG MVWB835DW4 Replaced control and spin basket. Ran unit through calibration. Ran automatic test. Unit passed all steps and maintained balance. Tested to complete. Unit is good to go. No email.
Near Bandera, TX 78003
Justin
Job Details: 11/07/2019
WASHER WHIRLPOOL WFW9550WW00 "Found F35 stored in system, unit will not advance in cycle. Will need to order pressure sensor. Customer is going to look at a full replacement. Charging for service and labor 146.14"
Near San Antonio, TX 78255
Colton B.
Job Details: 11/07/2019
WASHER MAYTAG MVWB765FW "Customer complaint was a clanking sound during agitation. Found some coins in between the agitator and tub. Removed coins, unit now running quietly. Talked to customer about survey."
Near San Antonio, TX 78259
Devon F.
Job Details: 11/07/2019
RANGE WHIRLPOOL GR563LXSB1 Customer complaint was unit front two burners don’t work. Replaced two burners to resolve issue unit operating as designed.
Near La Vernia, TX 78121
S. L.
Job Details: 11/07/2019
DRYER MAYTAG MEDB835DC4 Found door not square ordering both inner and outer door rescheduling 11/13.; ordrng 1 W10631405 (door) and 1 W10915195 (INNER DOOR)
Near San Antonio, TX 78254
Justin
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced wire harness for freezer and tested to complete.
Near San Antonio, TX 78245
Christian G.
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Issue stated: CSI dishwasher will not prime, no other info other than water going to unit is good. Replaced Sump Motor. Ran unit through diagnostic cycle. Unit test good."
Near San Antonio, TX 78230
Jim G.
Job Details: 11/07/2019
DISHWASHER KITCHENAID KDTE334GBS0 Checked unit out thoroughly. Determined leaked was actually originating from facet and rolling down the bottom of cabinet to the the corner for the dishwasher cavity. Used customer bucket under sink to contain leak until their plumber could address issue.
Near San Antonio, TX 78248
Tommy B.
Job Details: 11/07/2019
REFRIGERATOR KITCHEN AID KSCS23FVMK01 Swapped control board due to cycling issues per tech line. Unit testing good now with no further issues. Collected P&L.