Near Bulverde, TX 78163
Jim G.
Job Details: 11/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Cleared ice from line. Issue resolved.
Near Boerne, TX 78015
Colton B.
Job Details: 11/12/2019
REFRIGERATOR JENN-AIR JS42CSDBDA "Issue is that freezer is not cooling down to recommend temperature. Checked thermistors for resistance, Ohms fell within acceptable range. Called techline and spoke to Bruce who said that it was either an airflow issue or sealed system related. Airflow in freezer compartment is good. Getting DH out here to check sealed system. Rescheduling customer for Wednesday.; schdld next appmnt for 11/13 WED !"
Near Converse, TX 78109
Devon F.
Job Details: 11/12/2019
WASHER WHIRLPOOL WTW7500GC2 Customer complaint was unit water valve would make noise. Last visit tech ordered a inlet valve new valve faulty ordering another valve to resolve issue.; ordrng 1 W11165546 (valve)
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Previous visit, tech forgot to turn the water valve on at the home side. Showed customer how to do so. Unit functioning normally now."
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/12/2019
RANGE WHIRLPOOL WFG320M0BW2 "Last trip found faulty burner head, orifices, burner cap and valve. Replaced all parts to resolve the issue. Unit performing as designed. Customer declined email as he doesn’t have one."
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/12/2019
COOKTOP ELECTRIC KITCHENAID KCES956HBL00 L- 34 3/8 inW- 20 3/8 inCalling CXC with measurements. Spoke with chasity. She documented the measurements of cut out.
Near San Antonio, TX 78247
Devon F.
Job Details: 11/12/2019
WASHER AMANA NTW4700YQ1 Customer complaint was unit makes loud noise and unbalanced tech found metal wire stuck in between tubs. Took wire out and unit is operating as designed.
Near San Antonio, TX 78250
Steven G.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Checked refrigerator and freezer found freezer temp a little high, evaporator only frosted on 2 lines, added die dryer and compressor, there is freon in system but compressor was not working as should. Will return. ; O-emld tckt"
Near San Antonio, TX 78240
Tommy B.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Customer stated that the issue is the water is not dispensing and that her shelves in the refrigerator door are falling out. Shelves were not properly installed, installed them properly to resolve that issue. Water is dispensing normally at this time, left instructions to document with video if issue persists in the future. No further issues at this time."
Near Somerset, TX 78069
Jesus C.
Job Details: 11/12/2019
DRYER MAYTAG MEDZ600TW2 Tested dryer. Noise during tumble. Found bad idler pulley cause of issue. Replaced pulley. Tested dryer. Noise is gone. No issues during testing. Tested to complete. ; used 1 4392067 (REPAIR) from stock
Near Boerne, TX 78006
Colton B.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Issue was rusted doors. Replaced all but one pantry door. Need to order the last door. Item is out of stock PSP.; ordrng 1 W10815674 (dor-fip ss)
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/12/2019
DISHWASHER MAYTAG MDB4949SHZ0 Dispenser was broken. I replaced the dispenser. Fully functional. Job complete.
Near San Antonio, TX 78250
Christian G.
Job Details: 11/12/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HS3 Issue stated by customer: microwave keeps tripping breaker. Power cord arced. Replaced power cord. Unit test good. Informed customer of survey.
Near San Antonio, TX 78259
Ivan B.
Job Details: 11/12/2019
COOKTOP GAS KITCHEN AID KGCU482VSS00 Checked cooktop. Found ignitor connection bad. Ordered replacement. Collected 113.66 for service fee. Quoted 135.22 for p&l. Rescheduled for 11/19; ordrng 1 WP8284941 (IGNITOR )
Near San Antonio, TX 78254
Christian G.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Issue stated by customer: water filter housing loose, food freezing on second shelf and water dispenser over filling. Ordering filter housing, air diffuser and dispenser control.; ordrng 1 W11130216 (cntrl-elec) and 1 W11189599 (cover-filt) and 1 WPW10457601 (support)"
Near San Antonio, TX 78212
Steven G.
Job Details: 11/12/2019
ICEMAKER (STANDA KITCHENAID KUID308ESS2 "Replaced filter housing, THERMISTER and the pump harness. Unit now filling and freezing as should."
Near San Antonio, TX 78259
Steven G.
Job Details: 11/12/2019
VENT HOOD WHIRLPOOL UXL6036YSS0 "Checked vent a hood found unit has 120volts but lights and fan are not working, talked to Robert from tech line RS7726201893 advised to talk to partner team about getting wire harness for unit. If no part available unit needs to be replaced, she will contact office ; saved tckt"
Near San Antonio, TX 78245
Christian G.
Job Details: 11/12/2019
COOKTOP ELECTRIC WHIRLPOOL WFC130M0AB0 Issue stated by customer: burners get red hot even on low/medium setting. Replaced control. Cycled burners through multiple heat cycles. Unit test good. Informed customer of survey.
Near San Antonio, TX 78250
Christian G.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Issue stated by customer: condensation in freezer. Replaced thermistor. Unit test good. Informed customer of survey.
Near San Antonio, TX 78260
Jim G.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Verified torn seals. Ordered two seal gaskets. ; ordrng 2 W10830055 (gasket-fip)s
Near San Antonio, TX 78251
Christian G.
Job Details: 11/12/2019
REFRIGERATOR MAYTAG MFI2269FRZ03 Issue stated by customer: ice maker not making ice. Replaced ice maker and steamed out water valve. Ice maker calls for water and runs through harvest cycle. Unit tests good. Informed customer of survey.
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 11/12/2019
RANGE WHIRLPOOL WFC150M0EB2 Checked range found broil element broken. Ordering new element.; ordrng 1 W10308476 (elmnt-brol)
Near Comfort, TX 78013
Douglas H.
Job Details: 11/12/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit has a crack in the tub upper right side. Ordering tub to resolve the issue. ; ordrng 1 W10909756 (tub-dishwr)
Near San Antonio, TX 78240
Tommy B.
Job Details: 11/12/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Replaced fill tube in order to resolve icemaker issues. Unit testing good at this time.
Near San Antonio, TX 78240
Tommy B.
Job Details: 11/12/2019
MICROWAVE OVEN JENN-AIR JMW2427DS01 Error codes determined that the magnetron needed to be swapped. Swapped with new parts to resolve issue. Unit testing good now.
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 11/12/2019
WASHER MAYTAG MVWB765FW3 Checked washer found no water going to tub. Replaced water inlet valve. Ran diagnostics good water flow to tub. Error code F7E9. would not spin or agitate. Ordering gear case and control if needed.; ordrng 1 W11134159 (gearcase) and 1 W11183368 (cntrl-elec)
Near San Antonio, TX 78260
Ivan B.
Job Details: 11/12/2019
DRYER AMANA NED4655EW1 Checked dryer. Issue with push to start switch or door switch. Ordered replacements. Rescheduled 11/15; ordrng 1 W10237959 (DOOR SWITCH ) and 1 W10420741 (PTS)
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/12/2019
OVEN ELECTRIC (D JENN-AIR JJW9830DDP Replaced control board that client had repaired from parts source. Checked temperatures and both lower and upper oven are operating normally. Lower door light switch is being stuck closed on occasion. Client is aware and fine with this for now. Found a small dent on the top left corner of the console that was probably damaged during shipping to the parts source. Took pictures and made client aware of the dent. Charged client for tier 2 labor. He paid for service fee on last call. Job complete.
Near Bulverde, TX 78163
Jim G.
Job Details: 11/12/2019
OVEN ELECTRIC [S JENN-AIR JJW3830DS02 Replaced control and checked all parts of unit. Cleared error. Issue resolved.
Near Helotes, TX 78023
Richard G.
Job Details: 11/12/2019
RANGE JENN-AIR JGRP548HL00 "All burners are extremely low. When put on simmer, the burners will flicker and sometimes go out. Ordering gas pressure regulator. Unit is natural gas.; ordrng 1 W11193822 (regulator)"
Near Fair Oaks Ranch, TX 78015
Steven G.
Job Details: 11/12/2019
DRYER KENMORE 110.828221 Checked dryer found broke element went to replace element control fell and cut control ribbon part is no longer available customer to buy new dryer
Near San Antonio, TX 78258
Ivan B.
Job Details: 11/12/2019
WASHER WHIRLPOOL WTW8040DW2 Checked washer. Control panel no accepting selections. Ordered replacement UI harness and control.; rqstng P&A on 1 W10596717 (UI) and 1 W10625549 (CONTROL UNIT ASSEMBLY)
Near San Antonio, TX 78254
Richard G.
Job Details: 11/12/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HB2 "Customer complaint is that the microwave door is not flush and there is a buzzing noise that comes from the microwave. Door is actually good to go, the control panel was not seated all the way down. Also, the microwave top/side panel is sticking out on the right side. Some of the screws were loose, which is likely why the unit was buzzing/vibrating. Tightened down all screws and reseated side panel and control panel. Tested to complete, unit is good to go. Spoke with customer about survey leave behind."
Near Boerne, TX 78015
Steven G.
Job Details: 11/12/2019
REFRIGERATOR KITCHENAID KSSC48QMS01 "Found Evaporator frozen in ice closing off baffle to refrigerator. defrosted unit, good to go."
Near Converse, TX 78109
Devon F.
Job Details: 11/12/2019
DISHWASHER KITCHENAID KDTM404EBS3 Customer complaint was unit not cleaning dishes replaced faulty control arm to resolve issue unit operating as designed.
Near Boerne, TX 78006
Colton B.
Job Details: 11/12/2019
OVEN ELECTRIC (S KITCHENAID KOSE500EBS04 Issue was a noise during bake. Found faulty convection fan to be issue. Ordering and returning to install.; ordrng 1 W10794042 (nut) and 1 W10819914 (fan-convct)
Near San Antonio, TX 78254
Richard G.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer call back is not for tripping breaker. Customer states that ice is still dropping through the ice door. Checked ice door, functioning as it is supposed to. Removed ice bin and found ice and frost built up on bottom of ice bin. Thawed out ice bin and replaced. Tested out icemaker dispenser. Everything is working as it should, sometimes ice stays in the chute which is likely causing the ice to drop as it begins to melt. Spoke with customer about pressing the paddle a second time to ensure all ice has left the chute.In regards to the tripping breaker, customer has plugged unit into a different outlet to see if the breaker trips there as well. As of this date, it has gone 4 days without tripping. Customer states that when plugged into original outlet the breaker would sometimes trip after a full week. Customer states that the builder refuses to change out the breaker, saying they would have to change the whole panel. I explained that if the br
Near San Antonio, TX 78242
Jesus C.
Job Details: 11/12/2019
RANGE WHIRLPOOL WFE515S0ES1 Customer has to reschedule for later date. ; schdld next appmnt for 12/2 MON !
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 11/12/2019
RANGE WHIRLPOOL WFG320M0BS3 Checked range. Found front left not turning on found good igniter. Ordering new valve.; ordrng 1 W10615569 (valve-brnr)
Near San Antonio, TX 78258
Ivan B.
Job Details: 11/12/2019
OVEN ELECTRIC (D JENNAIR JJW8130DDS Checked oven. Temperature sensor not reading correct resistance. Ordered temp sensor; ordrng 1 74004943 (TEMP SENSOR)
Near Pleasanton, TX 78064
Jesus C.
Job Details: 11/12/2019
WASHER WHIRLPOOL WFW92HEFC0 Tested washer. Found issue caused by damaged wires to door lock. Fixed wiring. Tested washer. No issues. Ran diagnostics test. No issues. Unit is working properly. Tested to complete.
Near Cibolo, TX 78108
Steven G.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Checked refrigerator found unit not cooling found bad compressor, customer to buy new unit"
Near Live Oak, TX 78233
Shawn W.
Job Details: 11/12/2019
DRYER WHIRLPOOL WED4850HW0 Replaced wiring harness and start switch. Fully operational. Job complete.
Near San Antonio, TX 78253
Justin
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Found fridge evap covered in ice and not running the fan. Customer is going to defrost the fridge in doing so I’ve knocked down the labor. I will order the harness for fridge. ; ordrng 1 W11033168 (harns-wire)
Near Schertz, TX 78154
S. L.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Found left side of evaporator vibrating when fan on Called techline spoke to Austin SR number 7726349491 explained to him that we have already put permagum on panel but same issue is happening, he gave part number for kit that has foam tape to try to correct issue. Ordering kit rescheduling 11/22.; ordrng 1 482395 (repair kit)"
Near San Antonio, TX 78249
Ivan B.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRS325SDAM04 Checked refrigerator. Lights out in freezer and fridge. Ordered replacements. Rescheduled 11/15. ; ordrng 2 W10134764 (LIGHT SOCKET)s and 2 W11125625 (LED LAMP)s
Near Converse, TX 78109
S. L.
Job Details: 11/12/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HB2 "Found fuse blew on unit, inspected door switches found primary interlock not lined up adjusted tab replaced fuse ran test cycle all operations normal customer used unit and moved door while in use no issues heating correctly. Called tech line spoke toKathy sr number 7726348387 she advised me that steps I took are sufficient and correct steps to repair. Spoke to customer about survey and paper. ; used 1 W10138793 (FUSE-THRML) from stock"
Near Boerne, TX 78006
Colton B.
Job Details: 11/12/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer observed noisy operation, specifically knocking noises in between fill and drain cycles. We were able to replicate noises, diagnosed bad diverted per tech sheet notes. Ordered sump assembly which includes diverted and motor.; ordrng 1 W10917110 (pump&motor)"
Near Boerne, TX 78006
Colton B.
Job Details: 11/12/2019
RANGE WHIRLPOOL WFE515S0EB2 "Issue was that the range keeps blowing the fuse. Found issue to be a shorted out wire on the RF burner. Ordering a new wiring harness, RF burner and control board to resolve issue. Wiring harness is a out of stock PSP item. ; ordrng 1 W11047722 (elmnt-surf) and 1 W11122551 (cntrl-elec) and 1 W11134602 (harns-wire)"
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 11/12/2019
WASHER AMANA NTW4516FW0 Checked washer ran spin cycle heard a rubbing noise. Checked agitator found no issues . Checked between tub and basket found cable scrapping basket. Removed cable no issues spinning. Job complete. Collected service call fee.
Near San Antonio, TX 78253
Justin
Job Details: 11/12/2019
COOKTOP GAS WHIRLPOOL WCG55US6HS00 Called customer and she said she needed to cancel appointment and would call back in.
Near Saint Hedwig, TX 78152
S. L.
Job Details: 11/12/2019
WASHER MAYTAG MVWB765FC3 "Found agitator separating from basket ordering agitator rescheduling, 11/15 FIRST CALL.; ordrng 1 W11161960 (AGITATOR )"
Near San Antonio, TX 78258
Jim G.
Job Details: 11/12/2019
REFRIGERATOR KITCHEN AID KRMF706ESS01 Checked unit. Determined issue was with the deli UI. Customer decided against repair opting to simply disconnect UI. Collected service fee.
Near Terrell Hills, TX 78209
Jim G.
Job Details: 11/12/2019
WASHER WHIRLPOOL WFW92HEFC0 Replaced dispenser assembly. Determined issue was due to a broken piece of the rear part of the dispenser. Issue resolved. Unit tested properly thereafter.
Near Helotes, TX 78023
Richard G.
Job Details: 11/12/2019
MICROWAVE OVEN JENN-AIR JMC3415ES01 "Replaced turntable motor and diode. Tested unit, it is heating but is turning intermittently. Ordering another turntable motor and control.; ordrng 1 W10865477 (motor-turn) and 1 W11249274 (cntrl-elec)"
Near San Antonio, TX 78218
Jim G.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRT108FZDB05 Determined control has issues as it will not enter diagnostics. Also ording evaporator fan harness as it contains bimetal thermistor. ; ordrng 1 W10643378 (cntrl-elec) and 1 W10913629 (harns-wire)
Near San Antonio, TX 78256
L
Job Details: 11/12/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Need to order screws for door handle ; ordrng 1 W10319024 (nut) and 1 W10480830 (screw) and 1 W10618107 (glass-door)
Near Helotes, TX 78023
Richard G.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ Replaced control board. Tested to complete. Unit is good to go. Refrigerator and freezer temps are set on recommended setting.
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 11/12/2019
WASHER MAYTAG MHW6630HW0 Checked washer found no error codes. Ran diagnostics with no failures. Found spin setting on normal cycle off. Cycled to fast ran cycle setting saved no issues. Job complete.
Near Boerne, TX 78006
Colton B.
Job Details: 11/12/2019
OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS05 Customer complaint was ovens too hot or too cold. Upper oven average temp when set to 250 was 24t and lower was 256. Calibrated both ovens to resolve issue.
Near San Antonio, TX 78218
Jim G.
Job Details: 11/12/2019
WASHER MAYTAG MVWX655DW Determined gearcase is faulty and slipping. Ordered part. ; ordrng 1 W10721967 (drive pulley) and 1 W10870913 (gearcase)
Near Cibolo, TX 78108
Devon F.
Job Details: 11/12/2019
DRYER WHIRLPOOL WED6620HC0 Customer complaint was unit leaking on steam mode. Replaced unit door seal u it is operating as designed.
Near San Antonio, TX 78258
Jim G.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Filter cleared obstruction. Up the valve is not responding to solenoid. Ordering new valve. ; ordrng 1 W10658542 (block) and 1 WPW10420083 (valve)
Near San Antonio, TX 78216
Ivan B.
Job Details: 11/12/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Checked refrigerator. Called tech line SR #7726356222 Bruce. Ice maker bad. Ordering replacement. Rescheduled 11/15; ordrng 1 W10888882 (ICEMAKER)
Near Boerne, TX 78015
Colton B.
Job Details: 11/12/2019
OVEN ELECTRIC (D KITCHEN AID KEBC207KBL03 Issue was a cracked inner glass panel. Unit will need new inner glass. Gave Loreta estimate of 191.88 after service call. Collected service call. Ordering glass and returning. ; ordrng 1 WP4449259 (glass-door)
Near San Antonio, TX 78256
L
Job Details: 11/12/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Need to order screws for door handle ; ordrng 1 W10319024 (nut) and 1 W10480830 (screw) and 1 W10618107 (glass-door)
Near Elmendorf, TX 78112
S. L.
Job Details: 11/12/2019
WASHER AMANA NTW4650YQ0 "Removed top replaced lid lock and power cord reassembled tested all operations normal, unit was not installed upon arrival and had other washer installed full of clothes, was unable to install washer customer will remove clothes and install washer himself advised customer of survey and paper."
Near Hot Springs Township, AR 71913
Doug M.
Job Details: 11/12/2019
WASHER MAYTAG MVWB865GW0 "Inspected unit for lid lock issue,performed service diagnostics found f7e6,f5e1f5e3 error codes,made sure basket spins freely,performed manual test found basket would not spin,laid does lock and unlock,inspected motor area found no broken wires,continuity tests good on harness,diagnosed to need main control due to not detecting lid is locked or unlocked,motor assembly due to not spinning basket; ordrng 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W11162440 (cntrl-elec)"
Near Hot Springs, AR 71909
Doug M.
Job Details: 11/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Inspected unit for not making ice, performed service diagnostics found in step 36 ice box fan not running,test 56 E2 error icemaker motor can not find home position,test 59 icemaker did not rotate ccw or cw,diagnosed unit to need icemaker and fan; ordrng 1 W10846539 (evaporator fan blade) and 1 W11294907 (icemaker)"
Near Adkins, TX 78101
S. L.
Job Details: 11/12/2019
MICROWAVE OVEN KITCHENAID KMBS104ESS02 Found wave guide melted called techline spoke to Butch SR number 7726353253 he said to replace wave guide that this will cause moisture to build up as well. Went to parts house replaced inlet cover/wave guide tested all operations normal advised customer to wipe unit down before using to prevent grease splatter on new part . Advised of survey and paper.; pckd up 1 W11087199 (covr-inlet)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/12/2019
DRYER MAYTAG MEDC465HW0 Checked dryer was not heating. Found broken element replaced element with no change. Replaced thermal fuse and cutoff . Dryer started heating. Job complete. No further issues .
Near San Antonio, TX 78214
Ezequiel V.
Job Details: 11/12/2019
WASHER MAYTAG MVWC465HW2 Checked washer found scraping noise coming from was basket. Removed basket found plastic causing noise. Ran diagnostics found no other issues with washer. Job complete.
Near Benton, AR 72019
Doug M.
Job Details: 11/12/2019
KITCHEN KITCHENAID KDFE104HPS0 "Inspected unit for not filling, found float switch not plugged in to harness not allowing unit to fill,reset contact to switch unit is now filling wash motor not starting with 120v,diagnosed to need pump&motor; ordrng 1 W11085683 (pump&motor)"
Near San Antonio, TX 78253
Justin
Job Details: 11/12/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS00 "Customer says display malfunctions when the door is opened. Checking unit on broil to see if I can replicate the issue. Touch screen is ran off of heat coming from finger, when you open door steam coming out hits UI and causes it to think the UI is being pressed. Went over survey with customer and stay behind."
Near San Antonio, TX 78249
Ivan B.
Job Details: 11/12/2019
REFRIGERATOR KITCHENAID KRMF706EBS00 Checked refrigerator. Enter diagnostics and got no fault codes. Did service test and each component tested good. Got water and ice from dispensers no issues. Unit is operating properly. SR #7726355096 Dave from tech line says there are no known issues for this product with what u have described and confirms the unit is working as designed. Customer will call if any more issues. Collected 113.66 for service call.
Near San Antonio, TX 78258
L
Job Details: 11/12/2019
WASHER WHIRLPOOL WTW4855HW1 Issue was unit not agitating. Replace actuator and capacitor. Ran diagnostics no error codes. Unit now agitating. No other issues job complete
Near San Antonio, TX 78258
L
Job Details: 11/12/2019
WASHER MAYTAG MVWB850YG1 Wrong unit. Costumer will call for the right unit
Near San Antonio, TX 78259
Jim G.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 No parts. Please make appointment when door is present.
Near San Antonio, TX 78256
Colton B.
Job Details: 11/12/2019
ICEMAKER (STANDA KITCHENAID KUIX305ESS1 Issue was small ice cubes. Replaced valve to resolve issue. Collected for P&L.
Near San Antonio, TX 78211
Jesus C.
Job Details: 11/12/2019
RANGE MAYTAG MER8800FZ1 Found terminal block was damaged. Installed new terminal block. Tested range. No further issues. Tested to complete. ; used 1 WPW10245259 (BLOCK-TERM) from stock
Near Hot Springs National Park, AR 71901
Doug M.
Job Details: 11/12/2019
LAUNDRY WHIRLPOOL WTW5000DW2 "Inspected unit for noise,performed service diagnostics found no error codes,performed spin and agitate to acuate shifter,informed customer that this is normal on this model,verified normal operation unit checks ok"
Near Little Rock, AR 72212
Doug M.
Job Details: 11/12/2019
FREEZER KITCHENAID KSC24C8EYY02 "Replaced compressor 3way valve and main control due to 3.83 amps,compressor not ramping up to speed and no frost pattern on evaporators,tested unit operation checks ok"
Near San Antonio, TX 78260
Ivan B.
Job Details: 11/11/2019
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced control panel skin. Unit matches now. No further issues. Yes to survey and leave behind.
Near San Antonio, TX 78260
Ivan B.
Job Details: 11/11/2019
DISHWASHER KITCHENAID KDTM354DSS4 Replaced adjuster assembly. Rack sliding properly now. No further issues at this time. Yes to survey and leave behind. Collected 113.66 for service call.
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 11/11/2019
ICEMAKER (STANDA WHIRLPOOL GI15NDXZS2 Checked freezer found bad water level sensor. Replaced pump. Freezer checks good no issues with leaks or water level sensor. Job complete. Collected parts and labor.
Near Olmos Park, TX 78212
Ezequiel V.
Job Details: 11/11/2019
REFRIGERATOR KITCHEN AID KRFC300ESS01 Checked refrigerator found broken mullion. Replaced mullion. Refrigerator sealing as designed. Operating as designed.Parts collected on previous visit.
Near Shavano Park, TX 78249
Jim G.
Job Details: 11/11/2019
ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Replaced external diverted pump. Tested unit. Issue resolved. Survey!
Near San Antonio, TX 78261
Jim G.
Job Details: 11/11/2019
ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Replaced diverted pump. Issue resolved. Tested properly.
Near San Antonio, TX 78218
Devon F.
Job Details: 11/11/2019
REFRIGERATOR KITCHENAID KRFC604FSS02 Customer complaint was unit not dispensing water. Upon arrival customer asked me if there was a video on how to replaced water valve I said idk customer then proceeded to ask more questions about whirlpool training. Customer also keeps trying to help but making job harder and wasting time customer is very annoying and needs to let tech work. Replaced water valve to resolve issue.
Near San Antonio, TX 78218
Devon F.
Job Details: 11/11/2019
DISHWASHER AMANA ADB1400AGB1 "Customer complaint was unit not draining ran diagnostics no error codes found, ran test mode heat comes on can hear water sizzle on heater element educated customer on heating operation on unit. Unit is operating as designed."
Near San Antonio, TX 78218
Devon F.
Job Details: 11/11/2019
RANGE AMANA AER6303MFS2 Customer complaint was unit door wouldn’t close. Upon arrival tech noticed a screw in door hinge took screw out unit is operating as designed.
Near San Antonio, TX 78244
Devon F.
Job Details: 11/11/2019
WASHER MAYTAG MVWB835DC4 Customer complaint was unit not starting replaced latch control board and bezel to resolve issue unit is operating as designed.
Near Castroville, TX 78009
Justin
Job Details: 11/11/2019
REFRIGERATOR KITCHENAID KSRS25RSMK01 Found piece broken off of the dispenser lever. Need to order that to help with warm air getting into ice bin. Cup fill for ice maker is broken and will need to be replaced. Customer has paid for labor and parts. ; ordrng 1 WP2305204 (ref dispenser lever) and 1 WP628356 (cup-fill)
Near San Antonio, TX 78216
Devon F.
Job Details: 11/11/2019
WASHER WHIRLPOOL WTW4616FW2 "Customer complaint was unit not getting hot water during wash cycle checked main control board for proper voltage, Called tech line and spoke to Kurt he advised me that the unit is operating as designed. Hot water for this unit should be around 90 degrees. Tech feel very hot water in diagnostic mode."
Near San Antonio, TX 78232
L
Job Details: 11/11/2019
OVEN ELECTRIC (D KITCHENAID KEBC247VSS02 Issue was unit stuck on f2. Pull unit out found power cable pinched. Unplug unit and unit now working as design. Job complete
Near San Antonio, TX 78209
L
Job Details: 11/11/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 Issue was unit not turning on. Replace control board and UI. UNIT NOW WORKING AS DESIGN. NO OTHER ISSUES. JOB COMPLETE.
Near San Antonio, TX 78258
Jim G.
Job Details: 11/11/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Determined issue stems from faulty control. Ordering part will return to repair. ; ordrng 1 W11306302 (cntrl-elec)
Near San Antonio, TX 78258
Jim G.
Job Details: 11/11/2019
RANGE JENN-AIR n/a Determined issue was due to known issue with UI and rpms as per service pointer W10702370. ; ordrng 1 WPW10344082 (cntrl-elec)
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 11/11/2019
REFRIGERATOR KITCHEN AID KRMF706ESS01 Customer issue was condensation building behind ice maker then leaking to the bottom of refrigerator compartment. Replaced rear seal and added some silicone to hopefully seal it up for good. Unit testing good.
Near Boerne, TX 78006
Colton B.
Job Details: 11/11/2019
BEVERAGE CENTER KITCHEN AID KUWR204ES800 "Issue was a noisy condenser fan. Replaced fan, unit tested good."