Near San Antonio, TX 78216
Ivan B.
Job Details: 10/28/2019
WASHER MAYTAG MVWB765FW1 Replaced control and console. Calibrated and tested. Unit working properly now. Yes to survey and leave behind.
Near San Antonio, TX 78259
L
Job Details: 10/28/2019
RANGE WHIRLPOOL WFG525S0HS1 Concern is oven might not be turning on the right way. Check oven turn it on to 350 and no issue found unit alSo Costumer was concern about a clicking noise. Told costumer it just the igniter spark sounds. Unit working as design job complete
Near San Antonio, TX 78201
Ivan B.
Job Details: 10/28/2019
DRYER MAYTAG MGDC215EW2 Replaced push to start switch and door switch. Unit now working properly. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78228
Ivan B.
Job Details: 10/28/2019
WASHER MAYTAG MVWX655DW1 Checked washer got no fault codes. Ran auto test and unit ran fine. No abnormal vibrating just the usual amount. Tested with clothes and same result. Advised customer on how to properly load washer to avoid unbalanced loads and overloading. Yes to survey and leave behind. Customer doesn’t have email.
Near San Antonio, TX 78253
Justin
Job Details: 10/28/2019
WASHER MAYTAG MHW5630HW0 F8E1 stored in system. Ran diagnostics and were able to engage spin cycle. Found faulty valve per error code. Ordered part and scheduled next visit.; ordrng 1 W11316256 (valve)
Near San Antonio, TX 78249
Ivan B.
Job Details: 10/28/2019
WASHER WHIRLPOOL WFW5620HW0 Checked washer unit was getting no power. Replaced electronic control and control panel. Tested unit and unit working properly at this time. Yes to survey and leave behind.
Near San Antonio, TX 78257
Ivan B.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Replaced door gasket. Door sealing properly now. Yes to survey and leave behind.
Near Live Oak, TX 78233
Devon F.
Job Details: 10/28/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC7AB01 Customer complaint was unit not heating properly. Replaced control board to resolve issue unit operating as designed. Collected 425.16 for parts and labor.
Near San Antonio, TX 78258
Steven G.
Job Details: 10/28/2019
REFRIGERATOR JENN-AIR JFX2897DRP02 "Checked refrigerator found unit had come on per customer and is cooling properly, will need UI and freezer light since some off the lights are not working ; ordrng 1 W10660728 (module) and 1 W10752728 (cntrl-elec)"
Near Boerne, TX 78006
Colton B.
Job Details: 10/28/2019
RANGE WHIRLPOOL WFE550S0HZ1 Issue was the seal on the cooktop is melted and ripped in one section. Unit is under a 30 day cosmetic warranty. Ordering a new cooktop to resolve issue. Cooktop is out of stock PSP.; ordrng 1 W11183708 (cooktop)
Near San Antonio, TX 78249
Tommy B.
Job Details: 10/28/2019
WASHER WHIRLPOOL WTW4855HW1 Issue was that the cabinet had a dent in the bottom right portion. Replaced with new cabinet to resolve issue. Ran automatic test cycle to ensure unit is functioning normally. Unit is functioning normally at this time with no further issues.
Near San Antonio, TX 78219
S. L.
Job Details: 10/28/2019
DRYER MAYTAG MEDB765FW0 "Tested found failed door switch, removed top panel and screws to old switch replaced switch reassembled tested unit all operations normal, advised of email survey and paper.; used 1 WP3406107 (SWITCH) from stock"
Near San Antonio, TX 78250
Richard G.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Changed out control. Tested to complete, unit is good to go. Customer will monitor temperatures over the next 48 hours. Spoke with customer about survey leave behind that he has from previous visit."
Near San Antonio, TX 78245
Richard G.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Changed out light. All lights brightened up. Unit is good to go.
Near San Antonio, TX 78264
S. L.
Job Details: 10/28/2019
RANGE WHIRLPOOL WFE505W0HB1 "Arrived found scratches on floor and cabinet took pictures. Pulled off back cover to power cord. Power cord not damaged, l1 terminal burnt up and wire to it. Ordered screw, nut, wire harness, and terminal block. Let customer know what we needed to repair unit and rescheduling. 11/1; ordrng 1 3400016 (screw) and 2 3400029 (nut)s and 1 W10245259 (block-term) and 1 W11134842 (HARNESS)"
Near Spring Branch, TX 78070
Steven G.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Checked refrigerator found unit not cooling, found compressor not starting, replaced overload and capacitor, compressor started right up and started cooling, refrigerator checks ok at this time.; used 1 W10197428 (OVERLOAD), and 1 W10350564 (CAPACITOR ) from stock"
Near San Antonio, TX 78247
Steven G.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Compressor winding shorted. Pops circuit breaker. Replaced compressor. Verified unit cooling
Near San Antonio, TX 78253
Justin
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Customer reported that “compressor was loud”. Ran diagnostics and compressor and all other components tested good. Unable to reproduce any loud noise, all components operating normally. Noise is more than likely coming from back panel that sits by compressor. No email to add, left leave behind survey example."
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 10/28/2019
REFRIGERATOR KENMORE 106.5177351 "Client had Sears come out to look at this Kenmore refrigerator. They instructed them that it needed a new light kit and would have to charge them. But that, this was a Whirlpool product and that this model had an issue with this light set and that Whirlpool would replace it. The client called Whirlpool, and spoke with Allen on 17OCT2019. He said that although it was out of warranty that they would cover it. He explained that Appliance Care would come out with a light kit and would cover the parts and labor. The model number did not match what was on the job order. Because of this I could not find any Service Manuel. I called tech line, they explained to me that this was a Kenmore product and that we would have to call Sears Technical Assist. Called SG and he told me to stand down, I explained all this to the client. I provided them all the dispatch numbers and such. I stayed for the wife to come home and got on the phone with her and Whirlpool custom
Near San Antonio, TX 78250
Justin
Job Details: 10/28/2019
WASHER WHIRLPOOL WTW7000DW4 Customer is stuck in Dallas due to weather. Cancelled and will call office to reschedule upon return to San Antonio.; saved tckt
Near San Antonio, TX 78204
Ezequiel V.
Job Details: 10/28/2019
RANGE WHIRLPOOL WFE510S0HS1 Checked range. Found damage to range.Replaced panel drawer.job complete.
Near Kerrville, TX 78028
Douglas H.
Job Details: 10/28/2019
ICE MAKER WHIRLPOOL n/a Unit sometimes overfills with ice sometimes not making enough ice. Finding issue to e faulty bin thermistor. Ordering thermistor to resolve the issue. ; ordrng 1 WPW10511923 (thermistor)
Near Helotes, TX 78023
Tommy B.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer stated the issue was that the water dispenser has low pressure. Found issue to be king to water hose. Pulled refrigerator forward and water flow is normal. Show this to the customer. No further issues at this time. Yes to survey.
Near Schertz, TX 78154
Steven G.
Job Details: 10/28/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Unit not dispensing water at front, making ice. Changed valve, verified unit pushing water, replaced filter, unit good to go. ; used 1 W11194380 (DUAL VALVE ) from stock"
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 10/28/2019
WASHER MAYTAG MVWB835DW1 "Last tech found ceased tubs to gear case. Replaced outer tub and gearcase. Upon trying to install inner tub that was ordered discovered it was the wrong part. Ordering correct inner tub. Put unit all the back together as much as possible without inner tub. Just have to install inner tub, wash plate, and tub ring. Then lid screws. All other parts are in the unit. ; ordrng 1 W10811960 (spin basket)"
Near San Antonio, TX 78253
Christian G.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Issue stated by customer: ice maker making chunks of ice. Ran diagnostics, found ice maker heater constantly turning on and off. Ordering parts.; ordrng 1 W10683115 (icemaker)"
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/28/2019
DRYER MAYTAG MEDB835DW4 Previous text sound issue to be faulty control panel and control board. Swapped both to resolve issue. No further issues at this time.
Near San Antonio, TX 78257
Ivan B.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Issue was already resolved by apartment maintenance.
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 10/28/2019
WASHER WHIRLPOOL WTW4950HW1 "Wash plate fell off. Tightened wash plate to gear case and tested. Unit is loosening the wash plate screw itself. Ordering gear case, wash plate and wash plate screw to resolve the issue. ; ordrng 1 W10772621 (screw) and 1 W11035747 (gearcase) and 1 WPW10215115 (washplate)"
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 10/28/2019
WASHER MAYTAG MVWX655DW1 Unit not filling. Found cause to be clogged inlet valve. Replaced inlet housing to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near Boerne, TX 78006
Colton B.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB01 Customer complaint was ice maker not making any ice. Tested unit. Ice maker tested good. Tested L to V no water being dispensed to ice maker. Inlet valve tested bad. Ordering new inlet valve. ; ordrng 1 WPW10498976 (valve)
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 10/28/2019
MICROWAVE OVEN JENN-AIR JMW3430DS02 "Checked microwave oven, panel froze within seconds of operating. Replaced panel. Microwave oven has no error codes and is working as designed."
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 10/28/2019
RANGE WHIRLPOOL WFE320M0ES2 "Checked range. Unit working as designed. Found bent bracket on bottom drawer, replaced bracket. Job complete."
Near Comfort, TX 78013
Colton B.
Job Details: 10/28/2019
RANGE KITCHEN AID KGRS505XSS02 Customer complaint lower oven not heating. Replaced oven element per previous tech. Tested unit. Unit still not heating. Tested other components and found igniter to be bad. Ordered new igniter and rescheduled new appointment 1515 gate code; ordrng 1 WP7432P143-60 (igniter- b)
Near San Antonio, TX 78258
Tommy B.
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Attempted to gain entry with maintenance, but there is a large dog in the home on secured. Will need to reschedule with customer in the home.; saved tckt"
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 10/28/2019
RANGE WHIRLPOOL WFC150M0EB1 Checked range found F9 error code. Replaced control board. Ran diagnostics working as designed at this time. Job complete.
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/28/2019
RANGE WHIRLPOOL WOD51EC0HB01 "Swapped out blower, control, and console to resolve issues. Unit testing good now. Yes to survey."
Near Bulverde, TX 78163
Jim G.
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Determined by and had shorted during storm but was not damaged. Reset unit. Unit functioned properly. Issue resolved. Collected service fee.
Near San Antonio, TX 78255
Colton B.
Job Details: 10/28/2019
REFRIGERATOR KITCHEN AID KRMF606ESS01 "Issue was small ice cubes and low pressure on dispenser. Replaced dual valve, resolved issue. Unit tested good, no leaks. Collected P&L."
Near San Antonio, TX 78255
Colton B.
Job Details: 10/28/2019
DISHWASHER KITCHEN AID KDTE254ESS2 Issue was no drain on dishwasher. Replaced drain pump on unit. Unit is now draining well. Verified no leaks after installing new pump. Collected P&L.
Near San Antonio, TX 78245
Richard G.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL ED5KVEXVB00 Called customer. Went over service call fee and labor/parts cost if icemaker needs to be replaced. Customer does not want to proceed at this time and will contact us if he decides to move forward.
Near San Antonio, TX 78256
Ivan B.
Job Details: 10/28/2019
WASHER WHIRLPOOL WFW5620HW0 Part ordered was for a dryer not a washer. rescheduled 10/29; ordrng 1 W11294803 (CONSOLE ASSEMBLY )
Near San Antonio, TX 78260
Jim G.
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDF320PADS1 Determined that the motor pump assemble is at fault. ; ordrng 1 W10837026 (pump&motor)
Near San Antonio, TX 78260
Jim G.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL MSF25C2EXM00 Thermostat had loose connections. Firmly secured. Issue resolved.
Near Floresville, TX 78114
S. L.
Job Details: 10/28/2019
WASHER MAYTAG MVWB835DW4 Found oil leaking from gear case and causing spots on clothes ordering new gear case rescheduling 11/1; ordrng 1 W10868473 (gearcase)
Near San Antonio, TX 78256
Ivan B.
Job Details: 10/28/2019
WASHER WHIRLPOOL WFW5620HW0 Checked washer. Replaced console. Unit working properly at this time. Yes to survey and leave behind.
Near San Antonio, TX 78258
Tommy B.
Job Details: 10/28/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Swapped out drain tube extension in order to resolve issue. Unit tested good now.
Near La Vernia, TX 78121
S. L.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Tested water dispenser water pressure low. Showed customer water line from back of fridge. Customer needs plumber to come out and check water lines and they aware do need new ice maker,found crack in it rescheduled 11/1; ordrng 1 W10300022 (icemaker)"
Near San Antonio, TX 78250
Christian G.
Job Details: 10/28/2019
RANGE KITCHENAID KSEG700ESS0 "Issue stated by customer: heat escaping through side of oven door, knobs tarnished/corroded. Replaced knobs, adjust door. Heat still escaping, going to order door gasket.; ordrng 1 WPW10162385 (gaskt-door)"
Near Floresville, TX 78114
S. L.
Job Details: 10/28/2019
DRYER MAYTAG MED5630HW0 "Took side, front, back, and control panel off. Installed all 3 panels. Test all operations normal. Customer watched us do repair and explained survey to customer and no more noise."
Near San Antonio, TX 78240
Tommy B.
Job Details: 10/28/2019
RANGE WHIRLPOOL WFG505M0BS3 Customer stated that the issue is the light will not function despite having a new bulb and that the oven does not ignite consistently. Foundation to be faulty valve. Ordering a new valve and burner for the oven to resolve as well as a new socket for the lightbulb.; ordrng 1 W10856866 (sockt-lite) and 1 W11220387 (burnr-oven) and 1 WP98014893 (valve-gas)
Near San Antonio, TX 78255
Colton B.
Job Details: 10/28/2019
WASHER MAYTAG MVWC200XW2 Issue was that the tub would bang side of unit during spin. Finding issue to be a bad suspension. Suspension system failed test. Ordering parts and returning. Gate code is 1948. ; ordrng 1 W10780048 (suspension)
Near , TX 78009
Justin
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced rails and door on bottom freezer. When removing rivets scratches occurred on kitchen floor. Customer said to not worry about he could easily fix it himself. Provided contact info to report damage just in case. ; ordrng 2 WPW10120018 (slide rail (frz))s, used 2 WPW10120018 from stock"
Near San Antonio, TX 78258
Tommy B.
Job Details: 10/28/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Last visit found issue to be faulty optical sensor. Replaced-both sensors to resolve issue. Ran ice tray sensor test and unit checks good.
Near San Antonio, TX 78255
Colton B.
Job Details: 10/28/2019
REFRIGERATOR KITCHENAID KBSD508ESS00 Issue was that the ice container would not dispense. Replaced ice maker container and motor shaft to resolve issue. Auger arm now spins as intended.
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 10/28/2019
VENT HOOD KITCHEN AID KXD4636YSS Issue was that vent hood would get stalled out and not raise all the way. Found vent to be misaligned. Unit tested good now.
Near San Antonio, TX 78252
Christian G.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Issue stated by customer: water/ice not dispensing from door, hasn’t since they first purchased unit. Installed inlet valve and dual valve, still not dispensing. Valve are pumping, filter housing dripping. Going to order more parts. ; ordrng 1 W10844267 (housing)"
Near San Antonio, TX 78209
Steven G.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Checked refrigerator ran ice maker thru cycles everything checked ok, customer to watch and call if any problems come up, unit working properly."
Near San Antonio, TX 78260
Jim G.
Job Details: 10/28/2019
WASHER MAYTAG MVWB835DC4 Replaced water inlet valve. Tested unit. Issue resolved. Prepped survey
Near La Vernia, TX 78121
S. L.
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Spoke with paige she confirmed dop 11/30/18 ran unit bad motor assembly replaced motor assembly with new tested for leaks no leaks ram unit all operations normal advised customer of email survey amd leave behind paper.
Near San Antonio, TX 78248
Jim G.
Job Details: 10/28/2019
ICEMAKER (STANDA KITCHENAID KUIX305ESS1 Determined water intake valve is not actuating properly. Ordering part. Will replace. ; ordrng 1 W10870921 (valve)
Near San Antonio, TX 78253
Christian G.
Job Details: 10/28/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HB0 "Issue stated by customer: microwave light stated on/burned out. Replaced light bulb, light housing and control. Unit test good. Informed customer survey."
Near San Antonio, TX 78240
Tommy B.
Job Details: 10/28/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Called techline spoke to Leon. Ran test 2 resulted in -9, test 14 came back 37, test 16 read back 23, test one resulted in -5, icebox fan test worked, test 120 harvest test cleared, test 96 dispensed water from door, test 97 heard water engage without filling tray, test 66 fill tube heater on. Found issue to be the fill tube heater is nonfunctional. Ordering parts to resolve issue. SR7726218882; ordrng 1 W11366500 (FILL TUBE)"
Near San Antonio, TX 78248
Jim G.
Job Details: 10/28/2019
MW-HOOD COMBO MAYTAG MMV4206FZ5 Replaced control but the issue persists. Contacted techline and spoke to Dustin SR# 7726219623 and we determined that the issue is with faulty interlock switch. Will return to replace switch. ; ordrng 1 W11244490 (interlock)
Near San Antonio, TX 78245
Christian G.
Job Details: 10/28/2019
DRYER MAYTAG MED6630HW0 Issue stated by customer: dryer rattling and making humming noise. Faceplate off center a bit and 2 screws missing. Replaced and re centered. Unit test good. Informed customer about survey.
Near San Antonio, TX 78258
Jim G.
Job Details: 10/28/2019
DRYER MAYTAG MEDB835DW3 Fixed blower wheel by adding tension and tighten screws. Parts did not come in from previous order however they were not needed anyway.
Near San Antonio, TX 78261
Jim G.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Replaced regulator (attached between house valve and unit). Issue resolved.
Near San Antonio, TX 78251
Richard G.
Job Details: 10/28/2019
DRYER AMANA NED4655EW1 "Replaced wire harness, screws, terminal block, and terminals. Tested unit, heating as it’s supposed to. Tested to complete. Unit is good to go."
Near San Antonio, TX 78247
Devon F.
Job Details: 10/28/2019
WASHER MAYTAG MVWC465HW0 "Customer complaint was unit not advancing, replaced control board to resolve issue ran a load of clothes on normal cycle to see it advance unit is operating as designed."
Near Bluefield, WV 24701
Chris S.
Job Details: 10/28/2019
RANGE WHIRLPOOL WFE320M0EB1 I called the customer and determined that the right front switch was failing. ; ordrng 1 WP3149400 (switch-inf)
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 10/28/2019
MICROWAVE OVEN KITCHENAID KOCE500ESS08 Last tech found faulty UI console. Replaced UI to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78258
Colton B.
Job Details: 10/28/2019
DRYER WHIRLPOOL WED4950HW0 "Issue is no heat and timer getting stuck. Replaced timer and heating element, unit is now working as intended. Left survey flyer behind and talked to customer about survey."
Near Blacksburg, VA 24060
Chris S.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 The damper control is noisy. ; ordrng 1 WPW10479155 (control)
Near San Antonio, TX 78249
Colton B.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue is ice maker fill tube freezing over. Replaced door switch per techline advice to resolve issue. Unit testing good. Left survey flyer behind. Gate code is 71018.
Near Bandera, TX 78003
Colton B.
Job Details: 10/28/2019
WASHER MAYTAG MVWC565FW1 "Issue was a no spin or agitate washer. Replaced wiring harness, unit now works. Unit testing good."
Near San Antonio, TX 78256
Colton B.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Issue was no ice or dispenser. Replaced control board to resolve issue. Unit tested good.
Near Roanoke, VA 24019
Chris S.
Job Details: 10/28/2019
ALPHA WHIRLPOOL WFW72HEDW0 Pump sounds as though it were failing. It is showing an f9e1 error code. ; ordrng 1 WPW10605427 (pump-water)
Near Christiansburg, VA 24073
Chris S.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "The evaporator fan is causing a vibration in the freezer section. The compressor sounds normal; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor), used 1 WPW10221048 (SPACER) from stock"
Near Salem, VA 24153
Chris S.
Job Details: 10/28/2019
RANGE WHIRLPOOL WEGA25H0HN0 I installed the wire harness and the burner valve. All operations check ok. I also checked oven and found it to be normal
Near Troutville, VA 24175
Chris S.
Job Details: 10/28/2019
FREEZER WHIRLPOOL WRT311FZDB01 I installed the freezer door and hinge. All operations check ok.
Near Roanoke, VA 24015
Chris S.
Job Details: 10/28/2019
TRIO CD KITCHENAID KRFC300ESS03 I installed all the appropriate parts and heated and stretched the gasket. The gasket is sealing fine now but the door and the frame of the unit are bowed enough to make the gasket stretch quite a bit. Customer will observe.
Near Roanoke, VA 24015
Chris S.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 I installed the auger motor and the icemaker. All operations check ok.
Near Victoria, TX 77904
Michael
Job Details: 10/28/2019
DRYER WHIRLPOOL n/a "I called and spoke with the customer, she said the appliance was working fine and didn’t need us to come out."
Near Kingsville, TX 78363
Adam
Job Details: 10/28/2019
OVEN WHIRLPOOL RBD275PDB12 Customer does not wish to continue with services it’s not wish to pay labor and parts cost
Near Port Aransas, TX 78373
John L.
Job Details: 10/28/2019
WASHER WHIRLPOOL WFW5620HW0 "Inspected unit, no errors pulled. Tried to run auto test on unit, will not go into auto test. Unit shuts down, tried auto testing again, got further into to test the unit shut down. Customer explained that the unit shutdown at random times during a cycle at any given time. Possible control issue, replace to resolve this. This is a stacked unit, will call for 2X labor.; ordrng 1 W11125159 (switch-wl) and 1 W11219530 (filter) and 1 W11329112 (cntrl-elec)"
Near Corpus Christi, TX 78412
Adam
Job Details: 10/28/2019
DRYER WHIRLPOOL WED4815EW Inspection of unit shows everything in good working order. Customer complaint of unit not heating. Unit comes to creek temperatures issue resolved
Near Corpus Christi, TX 78418
Adam
Job Details: 10/28/2019
DRYER WHIRLPOOL WED7000DW2 Customer complaint of dryer making squeaking noise during cycle. Inspection of unit does not show any problems with the unit it does however make a slight squeak halfway through his turn. Teardown of the unit and cleaning out the moving parts has resolved issue with strange noise. Unit is out of warranty customer was charged a total of 150+ tax for service call and labor. Issue resolved
Near Corpus Christi, TX 78414
Adam
Job Details: 10/28/2019
WASHER MAYTAG MHW5500FW1 Install components tested unit issue has been resolved. I did leave The unit out of its home position at the customers request to give customer the opportunity to clean out venting because she is experiencing long dry times.
Near Port Aransas, TX 78373
John L.
Job Details: 10/28/2019
MICROWAVE KITCHEN AID KMHS120ESS "Tested unit, issue with magnetron and transformer. Will need to replace to resolve this issue. Home location is off shore, need to take boat out 1 hour trip to and from location. Allow for travel time. Customer not happy, would rather it be replaced. Advised customer if they would rather it be replaced, then they would need to contact store of purchase or whirlpool customer service. 4x labor; ordrng 1 W10343300 (capacitor) and 1 W10476901 (thermostat) and 1 W10598693 (thrmst-fix) and 1 W10754514 (magnetron) and 1 W10880342 (transformr) and 1 W11222648 (diode)"
Near Corpus Christi, TX 78413
John L.
Job Details: 10/28/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 "Installed compressor, charged unit. Holding pressure, is cooling. Issue resolved."
Near Corpus Christi, TX 78413
Adam
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Installed and tested unit issue resolved.
Near Rockport, TX 78382
John L.
Job Details: 10/28/2019
RANGE WHIRLPOOL WFG320M0BB2 "Inspected unit, tried turning on bake and broil. Igniter lights up but no gas being fed into oven. Oven valve most likely to be issue replace to resolve.; ordrng 1 98014893 (valve,oven) and 1 W10841330 (cntrl-elec)"
Near Aransas Pass, TX 78336
John L.
Job Details: 10/28/2019
DISHWASHER AMANA ADB1400AGW1 "Inspected unit, drain pump comes on. Found that plug on dishwasher not removed. Removed plug, issue resolved"
Near Corpus Christi, TX 78410
Adam
Job Details: 10/28/2019
RANGE AMANA AER6303MFS2 Inspection of unit shows infestation of roaches pictures are in SD-QuickPic roaches or fecal matter smeared across control board as well as where power supply comes into unit customer that infestation automatically voids Manufacturing warranty. Call partner team for documentation sr# 7724539185
Near Corpus Christi, TX 78410
John L.
Job Details: 10/28/2019
RANGE WHIRLPOOL WFE505W0HS0 "F1E0 internal board, powered down unit. Code still shows up. Board will need to be replaced to resolve issue.; ordrng 1 W11038140 (cntrl-elec)"
Near Kingsville, TX 78363
Adam
Job Details: 10/28/2019
RANGE WHIRLPOOL WFG320M0BB2 Installed component tested unit everything runs as intended issue resolved
Near Victoria, TX 77905
Michael
Job Details: 10/28/2019
FREEZER MAYTAG MZF34X20DW00 "Installed parts ordered, the compressor started and stayed running, advised customer to keep an eye on it."
Near Taft, TX 78390
John L.
Job Details: 10/28/2019
WASHER MAYTAG MVWB835DW4 "Installed board and valves, issue resolved."
Near Little Rock, AR 72227
Doug M.
Job Details: 10/28/2019
OVEN WHIRLPOOL WOS51EC0HB01 "Inspected unit for control issues,found touch screen will not make selections,will not allow temp to be set,diagnosed unit to need console ; ordrng 1 W11293216 (console)"
Near Victoria, TX 77905
Michael
Job Details: 10/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed part ordered, tested the ice maker, no error codes"