Near Roanoke, VA 24019
Uriah B.
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced control and UI. Also added bail arm and extension. W10351019; pckd up 1 W10351019 (extension)
Near Portland, TX 78374
John L.
Job Details: 03/02/2020
WASHER WHIRLPOOL MVWC465HW2 "Wrong gearcase received, unable to make repairs. Explained to customer of issue, will order gearcase again and reschedule for repairs.; ordrng 1 W10870912 (gearcase)"
Near Pulaski, VA 24301
Uriah B.
Job Details: 03/02/2020
DRYER WHIRLPOOL WED4815EW1 Found that the breaker was sizzling and should be addressed. Unit was operating fine. Will need serial number for. Previous visit. ; used 1 WP8567668 (TIE) from stock
Near Corpus Christi, TX 78404
John L.
Job Details: 03/02/2020
WASHER AMANA NTW4516FW3 "Installed components, issue has been resolved"
Near Kingsville, TX 78363
Adam
Job Details: 03/02/2020
REFRIGERATOR AMANA ART318FFDB03 sr7727201629 contact trade care team about this particular unit model serial number comes back as out of warranty trade. Trade team has goods issue date of 9/3/18. SR number above unit is out of warranty. Arrived at customers location to pass on the information given to me from partner team. Relayed information given and SR number for customer to do their own research. Issue resolved.
Near Victoria, TX 77904
Michael
Job Details: 03/02/2020
ICEMAKER KITCHENAID KUIC15NLTS "Ordered the wrong parts, ordered the recirculating pump assembly, wires are corroded to both the the pump and the sensor, went ahead and ordered the drain pump just in case. ; rqstng P&A on 1 2313702 (water pump) and 1 WP2313705 (pump)"
Near Aransas Pass, TX 78336
John L.
Job Details: 03/02/2020
WASHER MAYTAG MVWC465HW2 "Installed pump, issue remained. Replace board, recalibrated and tested. Issue seems to be resolved, did not leak this time."
Near Victoria, TX 77904
Michael
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Installed parts ordered, the fan is working and blowing properly. The appliance is cool and working normal"
Near Corpus Christi, TX 78411
Adam
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Unable to uninstall auger motor coupling from existing auger motor. Will have to replace bracket auger coupling and auger motor to resolve issue.; ordrng 1 W10169511 (auger mtr coupling) and 1 W10884561 (MOTOR) and 1 W11210541 (BRACKET) and 1 W11218402 (ICE DISPENSER WIRING)
Near Inez, TX 77968
Michael
Job Details: 03/02/2020
WASHER MAYTAG MVWB855DC3 "Installed new drum assembly, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"
Near Rockport, TX 78382
John L.
Job Details: 03/02/2020
WASHER MAYTAG MVWX655DW1 "Inspected unit, did not power on. Unit is getting proper voltage. Replace board, issue resolved."
Near Port Aransas, TX 78373
John L.
Job Details: 03/02/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Ran unit multiple times, allowed unit to wash multiple times. No leaks found on unit, no dripping found on unit. Drained without issues, no leaks found on drain lines or on fill lines. No leaks from door, unable to find any signs of leakage throughout unit. Called Techline for assistance, spoke with David. Explained issues customer is having with unit, and all tests I ran on unit. Unable to determine cause.SR#7727265602"
Near Victoria, TX 77901
Michael
Job Details: 03/02/2020
WASHER MAYTAG MVWC565FW1 "F0E5,F7E7 error codes, of balance load which also caused mechanical friction on the drive mechanism not allowing it to reach the target RPM. Cleared error codes, calibrated and performed a diagnostics test, completed with no issues or error codes,. Also tested spin cycle on manual test, appliance is working normal"
Near Victoria, TX 77905
Michael
Job Details: 03/02/2020
REFRIGERATOR KITCHEN AID KSSS48QTX03 "Customer said water was leaking in the freezer. Found the ice maker is cracked and leaking through one of the screw holes. Ordered ice maker and door bin per customer, quoted $533.21 for SCF, P&L, customer paid in full; ordrng 1 W11348580 (BIN ) and 1 WPW10277448 (icemaker)"
Near Corpus Christi, TX 78410
Adam
Job Details: 03/02/2020
WASHER AMANA NTW4516FW3 Inspection of unit shows error code for long Phil. Replaced water valve. Calibrated and ran verification cycle issue resolved
Near Corpus Christi, TX 78410
Adam
Job Details: 03/02/2020
REFRIGERATOR JENN-AIR JFC2089BEP00 Customer complaint of loud noise coming from inside refrigerator compartment. Customer has video of what appears to be the dampener opening sharing in rapid succession causing strange noise. Replace damper to resolve issue. Unit is out of warranty customer was charged $113.66 for diagnostic was given a rough estimation of $88 for cost of parts and another rough estimation for labor to install said part of 105+ tax. ; ordrng 1 W10594329 (control)
Near Corpus Christi, TX 78410
Adam
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Install component issue resolved
Near Corpus Christi, TX 78418
John L.
Job Details: 03/02/2020
WASHER MAYTAG MVWB835DW2 "Inspected unit found issue with suspension and with stator motor, suspension loose causing vibration, and rotor has wobble and will not sit flat. Wobble causing rotor to come into contact with stator. Gearcase also making noise when in spin cycle. Replace these components to resolve issues; rqstng P&A on 3 8564458 (absorber)s and 1 W10006482 (rotor) and 1 W10006483 (stator) and 3 W10688364 (impact absorber)s and 1 W10817398 (clutch) and 1 W10868473 (gearcase) and 1 W11033601 (suspension)"
Near Goliad, TX 77963
Michael
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRT318FMDB02 "The temperature in the refrigerator was 13.7 degrees at lowest setting, which is freezing up milk, drinks, etc. tried to turn off the appliance at the control, wouldn’t shut off, ordered control and rescheduled customer ; ordrng 1 W11353813 (CONTROL )"
Near Victoria, TX 77905
Michael
Job Details: 03/02/2020
WASHER WHIRLPOOL WFW5620HW0 "The appliance wasn’t delivered until 12/20/2019. Put into diagnostics and found F8E1 error code, cleared error code and test the inlet valve, it’s working normal. Performed a diagnostics test, completed with no issues or error codes. Started a wash for the customer and watched it for 20 minutes, didn’t get LF error code, the appliance went further than she experienced, the appliance is working normal . Collected SCF $113.66"
Near Lake Hamilton Township, AR 71913
Doug M.
Job Details: 03/02/2020
MICROWAVE WHIRLPOOL MH1140XMB0 "Inspected unit for turntable not turning,tested unit found turntable not engaging with 120v to motor,diagnosed to need turntable motor ; ordrng 1 8183954 (motor,turntable)"
Near Lake Hamilton Township, AR 71913
Doug M.
Job Details: 03/02/2020
MICROWAVE WHIRLPOOL MH1140XMB0 "Inspected unit for turntable not turning,tested unit found turntable not engaging with 120v to motor,diagnosed to need turntable motor ; ordrng 1 8183954 (motor,turntable)"
Near Hot Springs, AR 71901
Doug M.
Job Details: 03/02/2020
M/W OTR WHIRLPOOL WMH53521HB3 "Part shipped to me is not the right light socket,per service matters and Marconi the part that was shipped is correct but does not work on this unit,Lisa researching part; schdld next appmnt for 3/12 THU !"
Near Hot Springs, AR 71909
Doug M.
Job Details: 03/02/2020
DRYER MAYTAG MED6630HC0 Not all parts in for washer rescheduled; schdld next appmnt for 3/10 TUE !
Near Hot Springs, AR 71909
Doug M.
Job Details: 03/02/2020
WASHER MAYTAG MHW6630HC0 Part not in rescheduled ; schdld next appmnt for 3/10 TUE !
Near Victoria, TX 77905
Michael
Job Details: 02/28/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 "Customer said it wouldn’t start. With this appliance if you press start first and then the settings, you have to push start again to activate it. When you push the settings first and then push start it activates it pushing start once, when the light comes on you know it’s been activated. Customer instruct, the appliance is working normal"
Near Freer, TX 78357
Adam
Job Details: 02/28/2020
DRYER WHIRLPOOL WED4616FW0 Installed components tested unit issue resolved
Near Freer, TX 78357
Adam
Job Details: 02/28/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Install components tested unit all functions working as designed. No abnormal ice buildup on back of units everything in good working order
Near Alice, TX 78332
Adam
Job Details: 02/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW00 Install component issue resolved
Near Robstown, TX 78380
Adam
Job Details: 02/28/2020
DRYER AMANA NED4655EW1 Customer complaint of unit not turning on. Inspection of unit shows no voltage coming in to dryer. Checked watch breakers I could still same result. Advise customer to have professional electrician resolve the issue
Near Port Aransas, TX 78373
John L.
Job Details: 02/28/2020
WASHER MAYTAG MVWB835DW4 "F3E2 water inlet fault, F8E1 long fill. Installed valve. Issue has been resolved"
Near Victoria, TX 77901
Michael
Job Details: 02/28/2020
WASHER MAYTAG MVWC465HW2 "F5E2 error code, cleared error code and tested the lid lock, it’s working properly. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"
Near Victoria, TX 77904
Michael
Job Details: 02/28/2020
WASHER MAYTAG MVWB865GW0 "Water was continuously dripping, installed inlet valve, calibrated and performed a diagnostics test, completed with no issues or error codes. The appliance is no longer leaking water and is working normal"
Near Victoria, TX 77904
Michael
Job Details: 02/28/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 The freezer evaporator is froze up due to bimetallic stuck opened. Advised the customer to unplug the appliance the before to defrost. Ordered part to resolve issue ; rqstng P&A on 1 WPW10514110 (motor evaporator)
Near Aransas Pass, TX 78336
John L.
Job Details: 02/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Called Techline and spoke with Cathy, explained issue customer was having with unit. Techline suggests that cause would most likely be with compressor and would need to be replaced. Will order and replace compressor as suggested by Techline.SR# 7727253739; ordrng 1 505587 (sealr-puty) and 1 W10879296 (compressor)"
Near Rockport, TX 78382
John L.
Job Details: 02/28/2020
RANGE JENN-AIR JDRP436WP03 "Inspected unit, ran diagnostics. Did not find any errors on unit. Customer states that cooling fans will run constantly without shutting down. It’s possible that board is not functioning properly and shutting of cooling fans within a proper amount of time replace controls to resolve.; ordrng 1 W10145531 (cntrl-elec) and 1 W10859105 (cntrl-elec)"
Near Victoria, TX 77905
Michael
Job Details: 02/28/2020
ICEMAKER KITCHEN AID KUIC18NNTS1 "The ice maker is circulating properly,, pulled the ice maker out. There was water calcium all over the wires, starting device, compressor like water had been leaking. Plugged the appliance in and the compressor was locked up, took the starting device off and it looked burnt, went ahead and tried a new starting device, still did solve the issue. Put appliance back in place , sealed system issue, ordered parts to resolve issue. ; rqstng P&A on 1 WPW10605286 (compressor)"
Near Portland, TX 78374
John L.
Job Details: 02/28/2020
DRYER MAYTAG MEDB855DC4 "Inspected unit, inner door is warped which caused outer door to break is also missing screws. Not allowing door to shut properly. Will need to replace door and screws to resolve issue.; ordrng 14 9742177 (screw)s and 1 W10669027 (door) and 1 W10915194 (door)"
Near Portland, TX 78374
John L.
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Inspected unit, found compressor has gone out and can smell Freon coming from evaporator. Evaporator most likely has leak. Replace to resolve these issues; ordrng 1 W10570565 (evaporator) and 1 W10575980 (compressor)"
Near Victoria, TX 77901
Michael
Job Details: 02/27/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed door, door and console are working normal"
Near Corpus Christi, TX 78414
Adam
Job Details: 02/27/2020
OVEN KITCHENAID KODE500ESS04 Install components calibrated temperatures issue resolved.
Near Victoria, TX 77904
Michael
Job Details: 02/27/2020
RANGE WHIRLPOOL WEGA25H0HZ0 "Installed control, put appliance back together and plugged appliance back. The appliance is no longer giving error codes and working properly"
Near Beeville, TX 78102
John L.
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRFA35SWHZ02 "Installed components, issue has been resolved."
Near Victoria, TX 77901
Michael
Job Details: 02/27/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed door, door and console are working normal"
Near Beeville, TX 78102
John L.
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRFA35SWHZ02 "Installed components, issue has been resolved."
Near Portland, TX 78374
John L.
Job Details: 02/27/2020
WASHER MAYTAG MVWB835DW4 "Inspected unit, found door has broken and hinge causing issues with door closing keeping unit from liking. Replace door and hinges to resolve this issue; ordrng 1 W10594153 (lid hinge) and 1 W10594154 (hinge lid) and 1 W10787878 (latch) and 1 W11259006 (lid)"
Near Victoria, TX 77904
Michael
Job Details: 02/27/2020
RANGE WHIRLPOOL WEGA25H0HZ0 "Installed control, put appliance back together and plugged appliance back. The appliance is no longer giving error codes and working properly"
Near Victoria, TX 77905
Michael
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW5090JW0 "F13,F24, error codes, unable to complete the diagnostics. Drain pump and lid lock are working properly, ordered CCU per service pointer, went ahead and ordered lid lock and drain pump just in case.; ordrng 1 W11035628 (latch) and 1 W11046209 (pump-water) and 1 W11334605 (CCU TIMER)"
Near Portland, TX 78374
John L.
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Inspected unit, found compressor has gone out and can smell Freon coming from evaporator. Evaporator most likely has leak. Replace to resolve these issues; ordrng 1 W10570565 (evaporator) and 1 W10575980 (compressor)"
Near Corpus Christi, TX 78411
John L.
Job Details: 02/27/2020
REFRIGERATOR KITCHEN AID KSC24C8EYP02 "No parts needed, issue was not with tubing. Found washer ring in filter was not setting in grove and not making proper seal. Readjusted ring tested afterwards, issue resolved."
Near Corpus Christi, TX 78414
Adam
Job Details: 02/27/2020
OVEN KITCHENAID KODE500ESS04 Install components calibrated temperatures issue resolved.
Near Victoria, TX 77905
Michael
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW95HEDW0 "Installed new trap, the appliance is working normal"
Near Kingsville, TX 78363
Adam
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed components tested unit issue resolved
Near Portland, TX 78374
John L.
Job Details: 02/27/2020
WASHER MAYTAG MVWB835DW4 "Inspected unit, found door has broken and hinge causing issues with door closing keeping unit from liking. Replace door and hinges to resolve this issue; ordrng 1 W10594153 (lid hinge) and 1 W10594154 (hinge lid) and 1 W10787878 (latch) and 1 W11259006 (lid)"
Near Kingsville, TX 78363
Adam
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed components tested unit issue resolved
Near Corpus Christi, TX 78411
John L.
Job Details: 02/27/2020
REFRIGERATOR KITCHEN AID KSC24C8EYP02 "No parts needed, issue was not with tubing. Found washer ring in filter was not setting in grove and not making proper seal. Readjusted ring tested afterwards, issue resolved."
Near Victoria, TX 77905
Michael
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW5090JW0 "F13,F24, error codes, unable to complete the diagnostics. Drain pump and lid lock are working properly, ordered CCU per service pointer, went ahead and ordered lid lock and drain pump just in case.; ordrng 1 W11035628 (latch) and 1 W11046209 (pump-water) and 1 W11334605 (CCU TIMER)"
Near Victoria, TX 77905
Michael
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW95HEDW0 "Installed new trap, the appliance is working normal"
Near Victoria, TX 77901
Michael
Job Details: 02/26/2020
WASHER WHIRLPOOL MHW5500FW1 "Installed panel control, performed a diagnostics test, completed with no issues or error codes. The UI and appliance are working normal"
Near Robstown, TX 78380
Adam
Job Details: 02/26/2020
DRYER AMANA NED4655EW1 Install components tested unit issue resolved
Near Corpus Christi, TX 78415
Adam
Job Details: 02/26/2020
WASHER MAYTAG MVWB765FW1 Unit is out of warranty. Customer was charged a diagnostic fee of 105 Plus tax. Air code for unit came out as lid lock failure. And water hazard. Manual testing of lid lock shows failure every time. Cannot advance the unit into agitate or spin without lid lock working. Customer has declined any further repairs on unit.
Near Victoria, TX 77905
Michael
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 "The appliance powers on but the customer says it doesn’t start to wash. Put into diagnostics and there were no error codes, the diagnostics test completed with no issues or error codes, appliance is working normal. I started a wash cycle to confirm the wash cycle would start, started with no issues, the appliance is working normal."
Near Goliad, TX 77963
Michael
Job Details: 02/26/2020
WASHER MAYTAG MVWB765FW3 "F7E9,F2E1 error codes, cleared error codes. Tested the lid lock which is working normal, attempted to calibrate the appliance but the rotor was stuck and not grabbing the basket. Turned off the appliances and unplugged it, I was able to take it out of jam from underneath, also unplugged the harness from underneath and plugged them back in. Plugged the appliance in and was able to calibrate and perform a diagnostics test, completed with no issues or error codes, also tested the spin cycle on manual test twice to confirm the issue didn’t repeat itself, the appliance is working normal."
Near Robstown, TX 78380
Adam
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW5000DW2 Install components calibrated unit ran verification cycle. All functions work as designed. Worth noting customer has not resolved any of the previous issues I stated with the waterline or the drain line. Also customer is using non-high-efficiency powdered detergent.
Near Corpus Christi, TX 78412
Adam
Job Details: 02/26/2020
WASHER AMANA NTW4516FW3 No error codes found. calibrated unit ran verification cycle no issues with the unit. Customer was concerned because of amount to play on the agitator. Inspection of agitator shows perfectly good working conditions play is normal
Near Kingsville, TX 78363
Adam
Job Details: 02/26/2020
WASHER WHIRLPOOL CAE2745FQ1 Install components tested unit issue resolved. Unit is a commercial washer and parts are covered.
Near Alice, TX 78332
Adam
Job Details: 02/26/2020
COOKTOP KITCHENAID KICU500XSS00 Inspection of unit shows thermal fuse has blown out for the unit. Customer has made the decision to repair the unit himself. Issue resolved. Job should be charged as double labor
Near Portland, TX 78374
John L.
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW4816FW2 "Inspected unit, found that seal on gearcase has gone bad. Gearcase and belt shield covered in oil. Gearcase will need to be replaced to resolve this issue.; ordrng 1 W10006384 (belt) and 1 W10721967 (drive pulley) and 1 W10870910 (gearcase)"
Near Radford, VA 24141
Uriah B.
Job Details: 02/26/2020
OVEN WHIRLPOOL WOC54EC7HS00 Installed control and UI console. UI console is the wrong trim color. Need to order stainless steel color. Order from Upper Marlboro: W11367329. Console. ; ordrng 1 W11367329 (UI)
Near Meyersville, TX 77974
Michael
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDT720PADM1 "Installed panel control, ran a diagnostics test, completed with no issues or error codes, the appliance is working normal"
Near Portland, TX 78374
John L.
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW8040DW0 "Installled housing, tested. No more leak. Issue resolved."
Near Port O'Connor, TX 77982
John L.
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRT348FMEW00 Unable to install board due to board received did no match connectors in unit. Will need new board to resolve.; ordrng 1 W10855785 (harns-wire) and 1 W10866518 (cntrl-elec)
Near Rockport, TX 78382
John L.
Job Details: 02/26/2020
DISHWASHER AMANA ADB1400AGW1 "Inspected unit, ran diagnostics. Received a F4E3 motor failure. Motor not powering on and not getting voltage to run. Replace motor and control to resolve issue.; ordrng 1 W10428217 (dispenser assy) and 1 W10834731 (cntrl-elec) and 1 W10837402 (pump&motor)"
Near Aransas Pass, TX 78336
John L.
Job Details: 02/26/2020
DRYER AMANA NED4655EW1 "Inspected unit, found issue with thermostat on dryer. Replace to resolve.; ordrng 1 3387134 (thermostat) and 1 W10745655 (timer)"
Near Port Aransas, TX 78373
John L.
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDTA50SAHN0 "Installed components, issue has been resolved."
Near Victoria, TX 77904
Michael
Job Details: 02/26/2020
RANGE WHIRLPOOL WFG525S0JS0 "Installed side panel and put backi in place, the appliance is working normal"
Near Victoria, TX 77904
Michael
Job Details: 02/26/2020
WASHER MAYTAG MVWX655DW1 "Installed new control, calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"
Near Victoria, TX 77904
Michael
Job Details: 02/26/2020
ICEMAKER KITCHENAID KUIC15NLTS "The water level sensor was corroded, also water wasn’t circulating through the water evaporator. Ordered sensor and water valve.; ordrng 1 WPW10217917 (valve) and 1 WPW10548509 (sensor)"
Near Victoria, TX 77901
Michael
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed ice maker, tested , it’s rotating and calling for water. Ice maker and appliance are working normal"
Near Port Aransas, TX 78373
John L.
Job Details: 02/26/2020
WASHER MAYTAG MVWB965HC0 "Installed components, unit still not functioning correctly. Contacted Techline spoke with Ed, explained issues. Techline suggesting to check for voltage to shifter at board. Call dropped due to poor signal. Board is outputting 120v to shifter. Attempted to get Techline back on line. Spoke with TJ, explained issues and finding. Techline determined that new gearcase was possibly defective and would need to replace. Customer may have issues waiting for new part. Will order to resolve.SR#7727230695; ordrng 1 W10006491 (gearcase) and 1 W10006494 (slider) and 1 W10275082 (slider) and 1 W10447975 (slider)"
Near Corpus Christi, TX 78410
Adam
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Customer complaint of bottom icemaker not producing ice. Inspection of unit shows shut off arm was stuck in off position. Reposition arm tested unit issue resolved
Near Corpus Christi, TX 78410
Adam
Job Details: 02/26/2020
WASHER MAYTAG MVWC465HW0 Testing of unit shows error code for Long fill no Fill. Replaced water valve from pre-ID. Calibrated and tested unit issue resolved
Near Cave Spring, VA 24018
Uriah B.
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx Unavailable reschedule for Monday afternoon. ; schdld next appmnt for 3/2 MON 12-4
Near Cave Spring, VA 24018
Uriah B.
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "4.6k ohms17.2k ohmsUnit making ice. Damper works in diagnostics. Per techline, reading should be about 8k ohms at 32. Thermistor reading around 5k ohms.Per techline, replace thermistor. Cut off metal clip.SR 7727233303; ordrng 1 W10316760 (thermistor)"
Near Roanoke, VA 24018
Uriah B.
Job Details: 02/26/2020
WASHER WHIRLPOOL WFW5620HW0 F5e4F5e2F0e5Cx experiences lock errors and found codes above. Needs main ACU and will order lock as well to have. W11316250. LatchW11322903. Control. ; ordrng 1 W11322903 (cntrl-elec)
Near Cave Spring, VA 24018
Uriah B.
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx Unavailable reschedule for Monday afternoon. ; schdld next appmnt for 3/2 MON 12-4
Near Cave Spring, VA 24018
Uriah B.
Job Details: 02/26/2020
SXS 26'&#03 WHIRLPOOL WRS571CIDW00 Icemaker knocking and not com0eting harvest. Replaced icemaker. All checks ok. ; used 1 W10873791 (IM) from stock
Near Roanoke, VA 24012
Uriah B.
Job Details: 02/26/2020
DRYER WHIRLPOOL MED5630HC0 "64.2k13.8kPer techline. Checked moisture sensor circuit. Checked good. Grounded the chassis to the water valve of the washing machine supply on house side. Cx to run and observe. Per techline, if grounding doesn’t not fix it, they have no more recommendations. SR7727236398; used 1 14GAW (WIRE) from stock"
Near Victoria, TX 77904
Michael
Job Details: 02/24/2020
WASHER WHIRLPOOL WFW92HEFW "Installed dispenser assembly and sensor, tested the appliance , it’s dispensing soap and working normal."
Near Victoria, TX 77904
Michael
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW7300DW0 "F9E1,F0E3,F0E5,F9E2,F2E1, cleared error codes. Sucked out enough water with shop vac to replace the drain pump, also installed the inlet valve, it wasn’t necessary to change out the suspension rods. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"
Near Victoria, TX 77904
Michael
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW5000DW3 "F8E1 error, cleared error code, tested the inlet valve, it’s working normal. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is draining and working normal"
Near Portland, TX 78374
John L.
Job Details: 02/24/2020
RANGE WHIRLPOOL WFE505W0HZ1 "Customer stated the unit is working, so service is no longer needed. Will keep an eye on unit in the meantime if failure occurs again."
Near Victoria, TX 77904
Michael
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW4816FW2 "No error codes, calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"
Near Port O'Connor, TX 77982
Michael
Job Details: 02/24/2020
RANGE FRIGIDAIRE LFGH3054UFA "Found the control was bad, when I went to install new control the overlay was missing, ordered part and put appliance back together, the customer paid service fee; ordrng 1 316419380 (OVERLAY)"
Near Victoria, TX 77905
Michael
Job Details: 02/24/2020
WASHER WHIRLPOOL WFW5090JW0 "The door was locked on arrival, manually unlocked and put into diagnostics and the drain pump kept coming on for 10 minutes and shut off, I was able to see error code F24. Removed drain pump filter and sucked some water out with shop vac and there was also a lot of soap inside, sucked out as much as I could, kept trying to run a diagnostics test but drain pump kept coming on for 10 minutes and shut off. I called tech line and spoke with Dave and explained what was going on SR 7727210424. He said that the error code is an overflow issue, said if there is soap in in the drain filter, there is soap in other places also, causing the issue. He advised to tell the customer to run a clean cycle with afresh tablets, to clean all the lines out and then go from there."
Near Portland, TX 78374
John L.
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW4816FW2 "Installed latch, recalibrated unit. Issue has been resolved."
Near Corpus Christi, TX 78418
Adam
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Install components tested unit issue resolved.
Near Corpus Christi, TX 78418
Adam
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Inspection of unit shows no abnormal functions or sounds. There is a slight humming sound when the compressor turns on but goes away after just a second. I did explain to customer that your fridge will be making some noises that are considered normal operating functions. Issue resolved
Near Corpus Christi, TX 78412
Adam
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW5000DW2 Upon entering laundry room it was very apparent that there is a large roach infestation in the home/washing machine. Inspection of unit shows roach eggs/egg sacs floating in bottom of washing machine. Advise customer that with this kind of infestation your warranty has been voided. Issue resolved
Near Corpus Christi, TX 78411
Adam
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived at customers location and checked parts made an error when ordering parts Silla Noyd was ordered instead of dispenser motor. I did speak with customer she was very understanding explain to her that I would be re-ordering the part and trying to get back for a sooner install. Order dispenser motor to resolve issue; ordrng 1 W10317991 (ice disp augur motor)