Near San Antonio, TX 78207
Jesus C.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL ED5KVEXVQ00 Complaint was noise from back of unit and ice maker leaking water. Condenser fan was loose causing noise. Fixed fan. Noise is gone. Icemaker has small crack on tray. Replaced icemaker. No further issues. Unit is working properly. Tested to complete. ; used 1 WPW10190965 (ICE MAKER) from stock
Near San Antonio, TX 78239
Steven G.
Job Details: 12/30/2019
MICROWAVE OVEN WHIRLPOOL KOCE500EWH06 Checked microwave found door still not hitting left side constantly have to push in left side to get microwave to work ordered door; ordrng 1 461967510191 (arm) and 1 W10615375 (glass-door) and 1 W10687342 (door/mw)
Near San Antonio, TX 78215
Jesus C.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Installed new water line. No leaks. Good water to ice maker. Unit is working properly. Tested to complete.
Near San Antonio, TX 78209
Steven G.
Job Details: 12/30/2019
ICEMAKER (STANDA JENN-AIR JIM159XYCX0 Checked ice maker found bad circulation pump replaced checked operation unit working normal now ; used 1 W10747426 (CIRCULATION PUMP ) from stock
Near San Antonio, TX 78247
Devon F.
Job Details: 12/30/2019
WASHER MAYTAG MVWX655DW1 Customer complaint was unit leaking verified unit leaking oil ordering new gear case to resolve issue.; ordrng 1 W11035751 (gearcase)
Near San Antonio, TX 78215
Steven G.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Checked refrigerator found water dispenser not working ice maker is making good ice checked valve found plug to valve not making contact reapplied checked operation everything is working normal now
Near San Antonio, TX 78249
Ivan B.
Job Details: 12/30/2019
REFRIGERATOR MAYTAG MFI2569YEM2 Gasket on right hand side door is worn and not sealing properly. Ordered replacement.; ordrng 1 W10163991 (DOOR GASKET )
Near San Antonio, TX 78223
Steven G.
Job Details: 12/30/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Checked dishwasher ran wash motor and drain pump, everything is running normal no abnormal sounds, dishwasher is working properly, ready to sale"
Near San Antonio, TX 78260
Jim G.
Job Details: 12/30/2019
COOKTOP ELECTRIC WHIRLPOOL WOD93EC0AS04 Brian SR# 7726744123 determined F1E1 error is due to main control board. Ordering part. Will return to repair. Collected service fee. ; ordrng 1 W10841979 (cntrl-elec)
Near Kingsville, TX 78363
Adam
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW4855HW1 Install components calibrated unit ran verification cycle issue resolved.
Near San Antonio, TX 78253
Christian G.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Issue stated by customer: lights inside refrigerator and freezer flicker/are completely out. Ordering light LED modules.; ordrng 1 W11205083 (module) and 2 W11205083 (module)s and 1 W11239944 (module)
Near Alice, TX 78332
Adam
Job Details: 12/30/2019
DRYER MAYTAG MED3500FW1 Installed components tested unit issue resolve.
Near Port Aransas, TX 78373
Adam
Job Details: 12/30/2019
WASHER WHIRLPOOL WFW5620HW0 Install components calibrated unit ran verification cycle issue resolved
Near Corpus Christi, TX 78412
Adam
Job Details: 12/30/2019
DRYER WHIRLPOOL WED4815EW1 Installed components tested unit issue resolved.
Near San Antonio, TX 78252
Jesus C.
Job Details: 12/30/2019
RANGE WHIRLPOOL WFE505W0HB1 Cooktop is damaged. Ordering new cooktop. ; ordrng 1 W11034825
Near Port Aransas, TX 78373
John L.
Job Details: 12/30/2019
WASHER WHIRLPOOL WFW5620HW0 "Installed components, job completed"
Near Robstown, TX 78380
John L.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB "Installed components, fan powered on as should. Issue resolved."
Near Converse, TX 78109
Devon F.
Job Details: 12/30/2019
DISHWASHER KITCHENAID KDTM404EBS3 Panel wrong color ; ordrng 1 W10900373 (panel)
Near Cave Spring, VA 24018
Chris S.
Job Details: 12/30/2019
DRYER WHIRLPOOL WED4850HW0 I installed the drum and bulkhead. The blower wheel was destroyed in the process. Checked operation. All operations check ok. ; used 1 WP694089 (BLOWER WHEEL ) from stock
Near San Antonio, TX 78245
Christian G.
Job Details: 12/30/2019
RANGE WHIRLPOOL WFG515S0ES1 Issue stated by customer: RR burner goes out when on low setting. Installed LP conversion on unit. Still goes out. Ordering parts.; ordrng 1 W10474162 (holder-orf) and 1 WPW10247744 (valve-brnr)
Near Roanoke, VA 24012
Chris S.
Job Details: 12/30/2019
WASHER MAYTAG MVWX655DW1 There was an F0E2 error code and an F8E1 code. The hot water valve was turned off. I opened the valve and the water flow was good. I did service diagnostic cycle and all operations check okay. I instructed customer on temperature settings and detergent usage. I also recalibrated unit.
Near San Antonio, TX 78240
Steven G.
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW5700XW3 Checked washer found F7E6 fault code checked motor harness not getting 120 volts ordering wire harness and control ; ordrng 1 W10383573 (harns-wire) and 1 W10445278 (cntrl-elec)
Near Wytheville, VA 24382
Uriah B.
Job Details: 12/30/2019
OVEN WHIRLPOOL WOS51EC0HS00 Replaced control and UI. All checks ok.
Near San Antonio, TX 78209
Steven G.
Job Details: 12/30/2019
ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 Checked ice maker found unit needs to be cleaned and found bad water valve keeps filling and won’t shut off; ordrng 1 WPW10217919 (WATER VALVE )
Near San Antonio, TX 78245
Christian G.
Job Details: 12/30/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HS2 Issue stated by customer: microwave bowed/damage on cabinet. When taking microwave down found unit had lots of damage to rear from initial install of unit. Please see pics. Replaced wrapper cabinet to help clear up some damage. Advised customer to contact her builder to resolve issue completely.; ordrng 1 8206232A (lamp 40 watt) and 1 W10240330 (glass assy)
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/30/2019
M/W OTR WHIRLPOOL WMH32519HV1 Replaced control board. Sound back. All checks ok.
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/30/2019
KITCHEN WHIRLPOOL WDTA50SAHZ0 F9e1F5e1Found motor running but not pumping properly. Reset unit and checked all wire harness connections. Ran diagnostic. Found errors above. Secured two wire connections. Ran diagnostic again. All checks ok.
Near San Antonio, TX 78261
Jim G.
Job Details: 12/30/2019
MW-HOOD COMBO WHIRLPOOL WMH75021HZ1 Unit not heating at all. Determined faulty magnetron. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10818686 (magnetron)
Near Boerne, TX 78006
Tommy B.
Job Details: 12/30/2019
WASHER MAYTAG MVWB835DW2 Customer stated that the issue is the unit is not cleaning the clothes properly leaving behind residue. Ran automatic test cycle and error code F2E1 was revealed. Automatic test cycle skipped multiple steps indicating a faulty control. Ordering parts to resolve issue.; ordrng 1 W11112658 (cntrl-elec)
Near Hollins, VA 24019
Chris S.
Job Details: 12/30/2019
RANGE MAYTAG MER6600FZ2 I replaced the hinges and checked operation. All operations check ok.
Near Radford, VA 24141
Uriah B.
Job Details: 12/30/2019
OVEN WHIRLPOOL MER6769BAW Replaced upper oven broil element. All checks ok.
Near Radford, VA 24141
Uriah B.
Job Details: 12/30/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Replaced pump and motor. Ran diagnostics. All checks ok.
Near Fredericksburg, TX 78624
Shawn W.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found the temperature at 65 degrees F in the freezer and 69 in the fresh food section. I replaced the control box. The compressor kicked on once I plugged it in, but was unable to enter into diagnostics according to the procedures both in the service manual and the tech sheet (they are slightly different). It would not go into diagnostics with this new control board as well. This indicates that the replacement control board is bad as well and will need to be replaced. I ran the refrigerator to see if it would start cooling. It did not. I contacted Tech-Line and spoke with Rick. I explained the situation, then we got cut off, probably because this is a very rural location. I called SG to get his thoughts. I checked the system and the compressor was running, there was no cooling on the condenser but there was some on the capillary. I’m ordering a new control box a compressor as a contingency and ordering a sealed system tech. I could not get guidanc
Near San Antonio, TX 78245
Christian G.
Job Details: 12/30/2019
DRYER MAYTAG MEDC465HW0 "Issue stated by customer: dryer making high pitched noise then starts rumbling. Listened and heard noise. Found bad motor, pulley replaced previously. Ordering parts.; ordrng 1 279827 (motor!dryer)"
Near Little Rock, AR 72205
Doug M.
Job Details: 12/30/2019
LAUNDRY MAYTAG MVWX655DW1 "Replaced lid due to defect not allowing lid latch to work properly, tested unit operation checks ok"
Near San Antonio, TX 78247
Devon F.
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint was unit would not advance through cycle got error codes for water overflow, ordering new inlet valve and control just in case.; ordrng 1 W11116590 (cntrl-elec) and 1 W11210459 (valve)"
Near San Antonio, TX 78211
Jesus C.
Job Details: 12/30/2019
RANGE WHIRLPOOL WFG505M0BS0 Customer stated door glass broke. Entire door is missing. Will try and order parts to make new door. ; ordrng 2 98006633 (screw)s and 2 98006726 (screw)s and 2 98008699 (screw)s and 4 W10146346 (screw)s and 2 W10292266 (gasket-wnd)s and 1 W10387343 (support) and 1 W10445013 (drawr-brlr) and 1 W10445015 (drawr-brlr) and 1 W10535754 (hndle-door) and 1 W10535767 (glass-door) and 1 W10535776 (glass-door) and 2 W10535788 (hinge-door)s and 1 W10544145 (brkt-glass)
Near Bryant, AR 72022
Doug M.
Job Details: 12/30/2019
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for not starting,tested incoming voltage checked ok,tested thermal fuse found fuse shorted, replaced thermal fuse tested unit operation checks ok; used 1 WP3392519 (FUSE) from stock"
Near San Antonio, TX 78213
Ivan B.
Job Details: 12/30/2019
WASHER MAYTAG MVWC300VW1 Leak was not from drain hose leak from water inlet. Ordered replacement. Inlet valve near destroyed plastic is worn almost to nothing. Advised not to unit because the leak is spraying onto the electrical connections.; ordrng 1 W10144820 (INLET ASSEMBLY)
Near San Antonio, TX 78251
Christian G.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Missing part. Rescheduling.; ordrng 1 W10316760 (thermistor)
Near San Antonio, TX 78239
Ivan B.
Job Details: 12/30/2019
WASHER AMANA NTW4516FW3 Checked washer. No faults or errors. Customer complaint is basket moving excessively and unit walking. Ordered replacement suspension assembly.; ordrng 1 W10821951 (SUSPENSION ASSEMBLY)
Near Corpus Christi, TX 78409
John L.
Job Details: 12/30/2019
WASHER MAYTAG MVWC565FW0 "F5E2 lid lock fault, F7E1 basket speed fault. Manually tested lock and motor. Lock is not activating at all times, and actuator not detecting basket speed. Replace to resolve.; ordrng 1 W10597177 (actuator) and 1 W10682535 (latch)"
Near Rockport, TX 78382
John L.
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW5000DW2 "Installed control, after installation tested unit. Found that drain pump is not functioning. Checked pump for obstructions, none found. Pump receiving power but will not turn. Replace pump to resolve this issue.; ordrng 1 W10727777 (pump-water) and 1 W11025984 (valve)"
Near Corpus Christi, TX 78413
Adam
Job Details: 12/30/2019
WASHER MAYTAG MVWB765FW0 Inspection of unit shows no error codes. Unit Well continuously drip water into tub. Replace water valve to resolve issue; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)
Near Robstown, TX 78380
John L.
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW5000DW "Parts for unit four incorrect could not install, will need to re-order parts. Took down part number from parts themselves within the unit, rescheduled once parts are in hand.; ordrng 1 W10634026 (cntrl-elec) and 1 W10683680 (valve)"
Near Cave Spring, VA 24018
Chris S.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The defrost drain pan is broken. ; ordrng 1 W11225840 (tray-evap)
Near Roanoke, VA 24012
Chris S.
Job Details: 12/30/2019
DRYER MAYTAG MED5630HC0 The wrong part was ordered ; ordrng 1 W11316370 (cntrl-elec)
Near Radford, VA 24141
Uriah B.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Checked refrigerator thermistor and reading was not accurate. Product temp was around 30 to 32 with the control set at 39 for the refrigerator. Needs thermistor. ; ordrng 1 12002355 (thermistor kit)
Near Hollins, VA 24019
Chris S.
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW7040DW1 The clutch isn’t shifting as well as it should. ; ordrng 1 W10734521 (slider)
Near Little Rock, AR 72204
Doug M.
Job Details: 12/30/2019
LAUNDRY WHIRLPOOL WTW5000DW3 "Inspected unit for error codes found f1e1 main control fault,f1e2 motor control fault on main control,diagnosed unit to need main control ; ordrng 1 W11417466 (ELEC CNTRL )"
Near Little Rock, AR 72209
Doug M.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL ART318FFDB06 "Inspected unit for not cooling,found no frost pattern on evaporator,performed amp test found 0.59 amps,diagnosed to need evaporator and compressor ; ordrng 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR )"
Near Benton, AR 72019
Doug M.
Job Details: 12/30/2019
WASHER WHIRLPOOL WFW6620HC0 "Inspected unit for cycle time and leak,performed service diagnostics found no error codes, performed manual test all steps checked ok,ran normal cycle to inspected for leak,found water leaking from bottom of door due to defect in bellow,diagnosed to need bellow ; ordrng 1 W11314648 (bellow)"
Near San Antonio, TX 78261
Jim G.
Job Details: 12/27/2019
OVEN ELECTRIC (S WHIRLPOOL WOS92EC0AS03 Replaced control however the fuse is out again. Will order and return to repair. ; ordrng 2 WPW10545255 (fuse-thrml)s
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/27/2019
COOKTOP GAS WHIRLPOOL KCGS356ESS01 Wrong burner ordered or sent. Reordering. ; ordrng 1 WP8286814 (burnr-head)
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRS586FIEH00 "Low water from dispenser. Removed filter. Still Low water. Ordering New water valves. ; ordrng 1 W10341320 (inlet valve) and 1 W10498992 (valve,inlet)"
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/27/2019
ICEMAKER (STANDA SCOTSMAN DCE33A-1SSD Determined after speaking to Scotsman support issue is either dial or ice cube control. Collected service fee. ; ordrng 1 SC11-0616-21 (ICE CUBE CONTROL) and 1 SC12-1980-21 (TIMER SWITCH)
Near San Antonio, TX 78253
Christian G.
Job Details: 12/27/2019
VENTHOODS UNKNOWN UXT4230ADS2 "1981, reschedule.; schdld next appmnt for 12/30 MON !"
Near San Antonio, TX 78259
Devon F.
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW7500GC2 Customer complaint was unit lid coming apart again replaced this part before with no issues to lid instructed customer all lids come this way cus still want lid replaced ordering new lid to resolve issue.; ordrng 1 W11130236 (lid)
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW7300DW0 No parts were present. Please reschedule when parts are available. ; saved tckt
Near San Antonio, TX 78259
Devon F.
Job Details: 12/27/2019
DRYER WHIRLPOOL WED7500GC0 Wrong model and serial number got wrong part. asked customer did unit get replaced because we have you down for another unit she said yes. Corrected the model serial and ordering new console to resolve issue.; ordrng 1 W11040877 (console)
Near San Antonio, TX 78259
Devon F.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Customer complaint was unit door handle is loose ordering new door handle to resolve issue.; ordrng 1 W11163764 (handle) and 1 W11366418 (SCREWS)
Near Converse, TX 78109
Steven G.
Job Details: 12/27/2019
WASHER LG WM9000HVA "Checked washer found lower wash basket not opening found lower cover plate was bent causing wash tub bolt to catch when pulling out, adjusted bottom plate, checked operation unit working properly now"
Near San Antonio, TX 78258
Jim G.
Job Details: 12/27/2019
MICROWAVE OVEN JENNAIR JMW9527DAS Replaced fan and magnetron. Issue fully resolved.
Near Converse, TX 78109
Steven G.
Job Details: 12/27/2019
WASHER MAYTAG MVWB835DW1 "Checked washer unit was spinning out of balance, replaced suspension rods ran cycle unit checked ok."
Near San Antonio, TX 78233
Devon F.
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW5000DW3 Customer complaint was unit would leak found drain hose loose tighten drain hose to resolve issue unit operating as designed.
Near Bulverde, TX 78163
Jim G.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Determined issue was not water pressure issue. TJ SR# 7726736424 Informed customer issue is normal. Valve is good but can be replaced as a precaution.
Near San Antonio, TX 78212
Ivan B.
Job Details: 12/27/2019
WASHER MAYTAG MVWB865GW0 Checked washer. Unit getting long fill and stuck button error code. Cleared the code and ran diagnostics. Cycle ran fine no errors. Tried a normal cycle but kept getting same results. Ordered inlet valve and ACU to fix issue.; ordrng 1 W10758828 (WATER VALVE ) and 1 W11114420 (ACU) and 1 W11114670 (CONSOLE)
Near Live Oak, TX 78233
Devon F.
Job Details: 12/27/2019
DRYER MAYTAG MEDX655DW Customer complaint was unit would not stop replaced timer to resolve issue unit operating as designed.
Near Live Oak, TX 78233
Devon F.
Job Details: 12/27/2019
DRYER WHIRLPOOL WED4850HW0 Customer complaint was unit would not start replaced door switch to resolve issue unit operating as designed.
Near Castroville, TX 78009
Jesus C.
Job Details: 12/27/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 Tested oven. Display having ghost screen issues. Ordering new UI. ; ordrng 1 W10871563 (panl-cntrl)
Near San Antonio, TX 78249
Jesus C.
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW5000DW1 Customer complaint is that washer has bad odor. Found check valve on drain pump not working. Ordering new pump. ; ordrng 1 W10727777 (pump-water)
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/27/2019
RANGE WHIRLPOOL WFE540H0ES2 Customer stated that the issue is the right front element on the range is nonfunctional. Removed the cover and inspected the unit visually and observed a broken circuit in the right front element. Ordering parts to resolve issue. Collected service call.; ordrng 1 W10823729 (elmnt-surf)
Near San Antonio, TX 78258
Shawn W.
Job Details: 12/27/2019
WASHER LG WT5270CW Found that the pressure switch had a resistance of 25 ohms which is within the acceptable tolerance of 21-23 ohm + or - 10%. I blew through both the pressure switch and the air chamber and did not find any obstructions. This calls for replacing the Main PCB Assembly. Checked the outlet and it is properly grounded with proper voltage and proper polarity. I explained to the customer that it is possible I cleared an obstruction and it might work but that the LG test procedures resulted in the need for an new Main PCB Assembly. I charged for the Service Fee at a total. Quoted the part and Tier 3 Labor. The client will be making a decision and then calling us to let us know if they are moving forward with the repair.; ordrng 1 EBR80342102 (MAIN PCB ASSEMBLY LG)
Near San Antonio, TX 78261
Ivan B.
Job Details: 12/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Checked refrigerator. Door was not sealing. Removed and re assembled. Door sealing correctly now. No further issues at this time. Yes to survey and leave behind.
Near Converse, TX 78109
S. L.
Job Details: 12/27/2019
DRYER MAYTAG MEDB765FW0 Found F2 E1 error for stuck button cleared code and ran test found poor ventilation from unit removed rear vent hose found wet and excessive lint built up took picture advised customer of this ran test at exhaust all operations normal vacuum unit out advised customer of fire hazard and to get vent cleaned for safety and performance also found audio off turned on and instructed customer of this. Advised of survey and paper.
Near San Antonio, TX 78258
Devon F.
Job Details: 12/27/2019
MW-HOOD COMBO WHIRLPOOL MMV5208WS "Customer complaint was unit has no power tech line suggested replacing thermostat cavity. Found out it was a blown fuse. replaced fuse from truck stock plugged in outlet to check, unit works, put unit back together and installed it back on wall plugged in and unit don’t work again tested outlet test pass. Ordering microswitches and fuse to resolve issue.; ordrng 1 W10138793 (fuse) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)"
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/27/2019
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0AS01 "Oven not powering on. Good power at wall. Found bad thermal fuse. Replaced fuse. Oven powers on. Good bake and good broil. No issues during testing. Unit is working properly. Collected payment for service fee, part, and labor. ; used 1 WPW10638608 (FUSE) from stock"
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM Determined noise was due to a slight obstruction of compressor/condenser fan. Removed obstruction. Used wiretie. Issue resolved. ; used 1 WP8567668 (TIE-WIRE) from stock
Near Boerne, TX 78015
Tommy B.
Job Details: 12/27/2019
DRYER WHIRLPOOL WED5620HW1 Unit is non functional with no response to controls. Found issue to be control as the Unit receiving adequate voltage. ; ordrng 1 W11378949 (CONSOLE)
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/27/2019
DRYER WHIRLPOOL WED5620HW0 "Found that the user interface was responding to key entry, audio was working but the LEDs were not producing visual feedback. I checked the harness wire between the control board and the HMI and all three pins/wires had continuity. Conduct Test 1 and 6. Unit has proper VAC from outlet to control board to HMI. Needs new HMI/UI. I ordered part.; ordrng 1 W11296383 (cntrl-elec)"
Near Fair Oaks Ranch, TX 78015
Tommy B.
Job Details: 12/27/2019
REFRIGERATOR KITCHENAID KBFN506ESS01 "Customer stated the issue is that the unit is not making ice, in addition to the doors not being level and there’s a squeaking noise on the right hand door. It appears as though the contractor has made a mistake in the installation process. Coordinating with contractor to resolve issues in addition to speaking with field supervisor. Ordering door skin to resolve cosmetic problem.; ordrng 1 W10799269 (door-skin)"
Near San Antonio, TX 78254
Christian G.
Job Details: 12/27/2019
RANGE WHIRLPOOL WFE515S0ES1 "Issue stated by customer: oven displaying F1E3 error code. Could not find code in tech sheet. Replaced control, unit tested good. No error codes displayed. Informed customer of survey."
Near FAIR OAKS, TX 78015
Tommy B.
Job Details: 12/27/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Customer stated that the first time they ran both ovens at the same time, the inner glass on the lower oven door broke. Ordering glass to resolve issue..; ordrng 1 WPW10618107 (glass-door)"
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/27/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 Tested microwave. Unit chocked on and off during testing. Replaced door switch. Unit now working properly. No further issues. Tested to complete. ; used 1 W10727360 (SWITCH) from stock
Near Converse, TX 78109
S. L.
Job Details: 12/27/2019
WASHER MAYTAG MVWX655DW1 No error codes found rusted water supply lines and shut off valves but no water leaking at this time for leaks on unit in idle and running no leaks or damaged parts. Had dryer to look at at same time and did find moisture accumulation in dryer vent due to poor ducting advise customer to change hoses and shut offs and to het dryer vent cleaned and inspected for leaking in roof. Advised of survey and paper.
Near Boerne, TX 78006
Tommy B.
Job Details: 12/27/2019
DRYER MAYTAG MEDB765FC0 Customer stated that the issue is that the unit will not power on. Check circuit breakers and multiple terminal block. Unit is completely unresponsive at the user interface. Ordering new consul and control to resolve issues.; ordrng 1 W10914394 (cntrl-elec) and 1 W11170247 (console)
Near San Antonio, TX 78254
Jesus C.
Job Details: 12/27/2019
DRYER MAYTAG MED6630HC0 Tested dryer. Moisture built up on console. Console responding intermittently. Will order new console. Ordering kit for noise issue. ; ordrng 1 W11296405 and 1 W11401018
Near San Antonio, TX 78253
Christian G.
Job Details: 12/27/2019
VENTHOODS UNKNOWN UXT4230ADS2 "1981, reschedule.; schdld next appmnt for 12/30 MON !"
Near San Antonio, TX 78254
Christian G.
Job Details: 12/27/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Issue stated. Washer won’t power on. Replaced wiring harness. Unit powers on and tested good.
Near San Antonio, TX 78260
Jim G.
Job Details: 12/27/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Ordered main harness and grease trap. ; ordrng 1 W10208631A (filter) and 1 W11219761 (harns-wire)
Near San Antonio, TX 78250
Jesus C.
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW7800XW2 Lid on washer is cracking near hinge. Ordering new lid. ; ordrng 1 W10349235 (lid)
Near San Antonio, TX 78254
Tommy B.
Job Details: 12/27/2019
DISHWASHER KITCHENAID KDPE234GPS0 Customer stated that the unit is not dissolving soap but is completing cycles. Ran diagnostics and revealed error codes F3E3 F7E1. Unit is not pumping water nor initiating cycles. Ordering parts to resolve issue.; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)
Near San Antonio, TX 78254
Christian G.
Job Details: 12/27/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Issue stated by customer: lines through display on built in oven. Replaced console. Unit test good. Informed customer of survey.
Near San Antonio, TX 78254
Christian G.
Job Details: 12/27/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Issue stated by customer: rack causing electricity while microwaving. Found burnt supports and burnt inner cabinet. Replaced inner supports and rack. Unit still causing electricity in cabinet while operating. Please see pictures where inner cabinet was burnt. Unit un repairable.
Near Schertz, TX 78154
Shawn W.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 I found the temperatures to be off and my assessment was that it needed a new control board. In regards to the water pressure. I explained to the client that they were only getting 3 ounces when they should have been getting 9 on my time test. They did have an RO system recently and I explained the specifications they would need for the water pressure going into the RO system as well as from the RO system into the refrigerator for optimal ice production. I ordered the new control board.; ordrng 1 W10867574 (cntrl-elec)
Near San Antonio, TX 78251
Christian G.
Job Details: 12/27/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 "Issue stated by customer: water dispensing intermittently or not at all, usually will dispense once after filter removal. Found service pointer that offered regulator kit to resolve high water pressure issue. Installed part with new led line. Unit tested good. Informed customer of survey."
Near San Antonio, TX 78260
Jim G.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Andrew SR 7726424546 determined issue is due to UI. Customer declined repair but will call back to schedule if they decide to repair.
Near Kingsville, TX 78363
Adam
Job Details: 12/27/2019
DRYER AMANA NED4655EW1 Inspection of unit shows unit getting correct voltage but timer will not advance or stop itself automatically timer continues to run. Replace timer to resolve issue; ordrng 1 W10745655 (timer)
Near San Antonio, TX 78260
Ivan B.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Door was not installed properly. Detached and reattached doors and unit working properly at this time. Yes to survey and leave behind.
Near Kingsville, TX 78363
Adam
Job Details: 12/27/2019
WASHER MAYTAG MVWB835DW3 Inspection of unit shows error code F6 E2 miscommunication between control and interface. Replace both control and interface to resolve issue. Job will require authorization.; rqstng P&A on 1 W11035014 (console) and 1 W11105155 (cntrl-elec)