Near San Antonio, TX 78254
Justin
Job Details: 08/04/2020
WASHER MAYTAG MVWB855DC3 "Found F8E1 and F3E2 stored in unit, will change out water inlet valve. Ran calibration and diagnostics, tested to complete."
Near Adkins, TX 78101
Steven G.
Job Details: 08/04/2020
FREEZER WHIRLPOOL WZF79R20DW03 "Checked freezer found evaporator iced up not defrosting, ran diagnostics found heater and thermistor are ok have a bad control ordered; ordrng 1 W11221340 (CONTROL )"
Near La Vernia, TX 78121
S. L.
Job Details: 08/04/2020
DRYER MAYTAG MEDC215EW1 "Checked operation found fuse blew again bypassed fuse called techline spoke to Steve sr 7728466368 checked thermostat checked seals these are all good issue is ventilation issue causing over heating ,vent hose has 2 bends and goes to wall makes 90 degree turn to go to roof and advised customer per techline and owners manual that 4 bends is max in dryer vent and went over distances customer needs to correct issue.; used 1 WP3392519 (FUSE) from stock"
Near San Antonio, TX 78213
Richard G.
Job Details: 08/04/2020
DISHWASHER KITCHENAID KDPE234GPS0 Replaced pump and motor. Tested to complete. Unit is good to go.
Near Comfort, TX 78013
Douglas H.
Job Details: 08/04/2020
WASHER MAYTAG MVWB755DW0 "Customer stated unit skips steps. Found f0e3 overload and f0e5 off balance code. Cleared errors and calibrated unit. Did notice the gear case cluncking, attempted to remove washplate, washplate ceased on. Quoted 690.96 for P&L. Customer wanted estimate only for now since unit is functioning just noisy. Estimate only collected Sc ; rqstng P&A on 1 W10811956 (GEAR CASE) and 1 W10902814 (WASHPLATE)"
Near San Antonio, TX 78223
Jesus C.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Tested unit. Drain on evap pan is clogged with ice. Cleared drain tube. No further issues. Job complete.
Near San Antonio, TX 78249
Christian G.
Job Details: 08/04/2020
WASHER WHIRLPOOL WET4027HW0 Replaced motor and cutoff. Unit tests good.
Near San Antonio, TX 78254
Justin
Job Details: 08/04/2020
DRYER MAYTAG MEDB855DC4 "F2E1 stored in unit, no other codes popped up. Customer said display was not functioning correctly, did not observe issue. Will have customer continue to monitor."
Near San Antonio, TX 78240
Christian G.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Issue stated by customer: no water. Previous tech found bad water valve. Replaced. Unit began producing water as intended.
Near San Antonio, TX 78228
Christian G.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Issue stated by customer: unit freezing everything on fridge side. Found damp er not closing and freezer harness thermistor shorted. Order harness and diffuser.; ordrng 1 W11317276 (diffuser) and 1 W11405276 (HARNESS)
Near San Antonio, TX 78238
Christian G.
Job Details: 08/04/2020
REFRIGERATOR SAMSUNG RF26J7500S Issue stated by customer: ice maker freezing up and locking bin in place. Bin was cracked from customer trying to remove it when ice maker had frozen up. Replaced icemaker and bin. Unit tests good at this time.
Near San Antonio, TX 78258
Shawn W.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL CYOTE URB551RNGE "Found that the unit will need a new evaporator fan and perhaps a control board. Temperatures in fresh food section were at 57 F and the freezer was at -5. Customer was complaining of intermittent freezing/frosting. Client would also like to order and pay for an additional fresh food shelf W10848413 quote at ; rqstng P&A on 1 W10846758 (cntrl-elec), ordrng 1 W10848413 (shelf-glas), rqstng P&A on 1 W10848956 (motor-evap)"
Near San Antonio, TX 78225
Jesus C.
Job Details: 08/04/2020
WASHER MAYTAG MVWB865GW0 Tested unit. No cold water from valve. Installed new water valves. No issues during testing. Tested to complete.
Near La Vernia, TX 78121
S. L.
Job Details: 08/04/2020
DRYER MAYTAG MEDC465HW0 DOP provided unit sold CostCo 1/17/19 under 2 year warranty . Found bad contact on push to start switch used truck stock switch replaced tested all operations normal advised of survey.; used 1 WPW10117655 (RELAY-PTS) from stock
Near San Antonio, TX 78257
Douglas H.
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KSSC48QVS06 Customer stated unit over temp alarm keeps alarming and flashing. Unit is cooling properly. Reset alarm with hard reset to resolve the issue. Unit is performing as designed now. No further issues at this point. Collected Sc.
Near San Antonio, TX 78254
Richard G.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced separator and valve. Tested to complete. Unit is good to go.
Near San Antonio, TX 78251
Justin
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced control and valve, unit working as designed. Passed harvest and fill test."
Near San Antonio, TX 78203
Ezequiel V.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Installed new door due to gasket busted. After replacement good seal. Job complete.
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 08/04/2020
WASHER WHIRLPOOL WTW4816FW2 Replaced gearcase and pulley to resolve issue of thumping at begging of cycle after replacement no noise heard washer is working as designed. No error codes found during testing or operation. Job complete.
Near San Antonio, TX 78245
Justin
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found freezer light door switch stuck from ice. Fixed issue unit is good to go.
Near San Antonio, TX 78230
Jim G.
Job Details: 08/04/2020
ICEMAKER (STANDA KITCHEN AID KUIX535HPA Replaced dispenser which was visibly damaged. Issue resolved.
Near Roanoke, VA 24015
Chris S.
Job Details: 07/31/2020
DISHWASHER WHIRLPOOL WDT710PAYH3 The door springs seem to be a little weak but when I inspected them they weren’t stretched. The hinges are functioning correctly. Customer will not do the repair.
Near Radford, VA 24141
Chris S.
Job Details: 07/31/2020
REF GE ZISP420DXASS I wasn’t able to detect any dye in the System at all. I put a new UV dryer on and charge to unit with 8.5 ounces of 134A. Customer will observe
Near Roanoke, VA 24018
Chris S.
Job Details: 07/24/2020
LAUNDRY MAYTAG MVWX655DW1 I installed the lid and checked operation. All operations check ok.
Near Roanoke, VA 24015
Chris S.
Job Details: 07/24/2020
DISHWASHER WHIRLPOOL WDT710PAYH3 The door springs seem to be a little weak but when I inspected them they weren’t stretched. The hinges are functioning correctly. Customer will not do the repair.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 07/24/2020
RANGE KITCHENAID KFED500ESS03 Replaced both switch and element. All checks ok. Cx to observe.
Near Roanoke, VA 24018
Uriah B.
Job Details: 07/24/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Able to access the harness without cutting wires. Replaced the freezer led module. All checks ok. ; used 1 W10695459 (Led module.) from stock
Near Roanoke, VA 24014
Chris S.
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 The icemaker had ice in the mold. It it did a harvest while I was working on it. The freezer temperature is at 4 degrees. If the issue persists we will replace the icemaker. W10882923
Near Radford, VA 24141
Chris S.
Job Details: 07/24/2020
REF GE ZISP420DXASS I wasn’t able to detect any dye in the System at all. I put a new UV dryer on and charge to unit with 8.5 ounces of 134A. Customer will observe
Near Roanoke, VA 24012
Chris S.
Job Details: 07/24/2020
KITCHEN WHIRLPOOL WRS571CIHZ00 The icemaker was broken I installed a new icemaker and checked operation. All operations check ok. ; used 1 W10873791 (ICEMAKER ) from stock
Near Pulaski, VA 24301
Chris S.
Job Details: 07/24/2020
REF LG LFX25973D00 I disconnected all the outgoing power connections and replaced the fuse. When I reapplied power to the control board there was a small component on the control board that is shorted to a heat sink; ordrng 1 EBR74796471 (CONTROL BOARD )
Near Roanoke, VA 24015
Uriah B.
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Replaced evap fan motor. All checks ok.
Near Elliston, VA 24087
Uriah B.
Job Details: 07/24/2020
WASHER MAYTAG MVWB865GW0 F6e3F6e2F7e0F8e6Communication errors continue to pop up. Needs both UI console and control. ; ordrng 1 W11135391 (Console) and 1 W11162440 (Control)
Near Roanoke, VA 24019
Chris S.
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "I installed The compressor, evaporator and charge the unit with 6 ounces of 134A. All operations check ok. I also installed the spacer on the pantry door switch"
Near Blacksburg, VA 24060
Chris S.
Job Details: 07/24/2020
DRYER SAMSUNG DV365ETBGWR/A3 The tensioner pulley is bad; ordrng 1 DC93-00634A (TENSIONER PULLEY )
Near Christiansburg, VA 24073
Uriah B.
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Unit is empty currently. Office did not answer call because they are not open until 9am. Will need to reschedule. Please make a two count.; saved tckt
Near Hollins, VA 24019
Uriah B.
Job Details: 07/24/2020
WASHER MAYTAG MVWX655DW2 "Basket is bouncing back and forth in spin. Needs basket, suspension, and gearcase. ; ordrng 1 W10752719 (Basket) and 1 W11130362 (Suspension) and 1 W11035751 (Gearcase)"
Near San Antonio, TX 78252
Richard G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Replaced filter housing. Tested to complete. Unit is good to go.
Near San Antonio, TX 78244
Steven G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV05 "Checked refrigerator found door handle on refrigerator side came loose reattached and tightened set screw, tightened other handle set screws all handles are tight and working normal"
Near San Antonio, TX 78209
Shawn W.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "The temperatures were good in the freezer, slightly high in fresh food but within specifications. Client had moved the damper control from coldest to cold to remedy the freezing concerns. I moved it to the middle at recommended position. Ran diagnostics and found no errors. Nothing was blocking the damper. Unit is fully operational."
Near San Antonio, TX 78257
Christian G.
Job Details: 07/23/2020
RANGE KITCHENAID KFGC506JMH00 "Issue stated by customer: wants to confirm end woven is functioning properly. Customer stated it has strange smell and smoke that comes from oven. Tested unit on back, found oil residue since unit is unused. Allowed backs to burn off residue. Kickplate also a little crooked. Checked kickplate bracket to insure proper installation. Unit tests good at this time. Assisted customer in WiFi setup."
Near Selma, TX 78154
Jim G.
Job Details: 07/23/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Replaced magnetron. Issue resolved.
Near San Antonio, TX 78218
Shawn W.
Job Details: 07/23/2020
WASHER MAYTAG MVWX655DW0 "Spoke with the. Lie to and they were not made aware that there would be a service fee for me to diagnosis the unit. Under SB Web there was some indication of some sort of extended warranty with Aaron’s. However, I do not have an authorization."
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 07/23/2020
WASHER WHIRLPOOL LSN2000LW0 "Checked washer found issue with washer is bad timer, spoke to customer about repair cost customer stated they will seek a different route. Collected service call fee. Job complete."
Near San Antonio, TX 78201
Richard G.
Job Details: 07/23/2020
WASHER WHIRLPOOL WFW9150WW01 "Spoke with customer about warranty. We are unable to determine any warranty information on our side, and he has no information about purchase date. States he will just look into getting a new machine."
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 07/23/2020
DRYER WHIRLPOOL WED4850HW0 Replaced timer on dryer due to ongoing time. After replacement unit working as designed. No issues found job complete.
Near San Antonio, TX 78228
Richard G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Replaced wiring harness. Wiring harness had bimetal on it. Tested to complete, unit is good to go."
Near Boerne, TX 78015
Christian G.
Job Details: 07/23/2020
VENTHOODS WHIRLPOOL WVU37UC6FS0 Issue stated by customer: fan blade damaged. Replaced. Unit tests good.
Near Boerne, TX 78006
Christian G.
Job Details: 07/23/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Issue stated by customer: unit not making ice. Previous tech instructed by Techline to replace control board again and icemaker fan. Replaced. Ran unit through ice harvest and fill test. Unit passed, no icemaker error codes. All thermistors and fans pass. C/B from other techs ticket. Part covered under extended warranty and 1yr replacement warranty."
Near San Antonio, TX 78233
S. L.
Job Details: 07/23/2020
DRYER AMANA NED4655EW1 Tested unit found open heating circuit found open thermal cutoff used 279816 replaced thermostat and cutoff tested all operations normal. Advised of survey.
Near San Antonio, TX 78254
Justin
Job Details: 07/23/2020
DRYER WHIRLPOOL WED5000DW2 Found a bad heating element on unit. Replaced and tested to complete.
Near San Antonio, TX 78240
Steven G.
Job Details: 07/23/2020
WASHER MAYTAG MVWB765FW3 "Wasted Trip, Wasted Trip"
Near San Antonio, TX 78245
Richard G.
Job Details: 07/23/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 "Checked bake element, it is working normally. Issue is actually with the sensor. Oven is preheating to 350 degrees, but actual temperature readings show about 250. Ordering sensor.; ordrng 1 W10859573 (sensor)"
Near Castroville, TX 78009
Justin
Job Details: 07/23/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Need to order console ui and control board for display issues. ; ordrng 1 W11261165 (cntrl-elec) and 1 W11428583 (CONSOLE UI)
Near San Antonio, TX 78254
Justin
Job Details: 07/23/2020
WASHER WHIRLPOOL WTW4855HW1 "No codes were stored, testing in diagnostics. All test passed, ran a calibration on unit. Went over settings with customer."
Near San Antonio, TX 78221
Ezequiel V.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW Checked refrigerator found evaporator frozen over ordering motor evap and harness due to fan not turning on and harness includes heater. ; rqstng P&A on 1 13062901 (motor-evap) and 1 W10290745 (harns-wire)
Near San Antonio, TX 78223
Steven G.
Job Details: 07/23/2020
WASHER AMANA NFW5800HW0 "Checked washer found fault code F0 E1 cleared code ran test cycles everything checked ok, advised customer to cut back on soap and everything should work properly"
Near San Antonio, TX 78261
Jim G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced icemaker. Issue resolved.
Near Boerne, TX 78015
Christian G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM00 "Issue stated by customer: unit not cooling/no power to RC side. Arrived at home and unit was unplugged. Customer informed me there was ice build up in freezer section and lights went out in RC side along wi5 cooling issues. Plugged unit in, UI came on, freezer lights started. Compressor didn’t turn on, RC side had no power. No continuity through plug. Ordering Plug harness, Control box and evap harness as precaution. Collected s.call via cash.; ordrng 1 W10805739 (harns-wire) and 1 W11203924 (contrl-box) and 1 W11405276 (FREEZER HARNESS)"
Near San Antonio, TX 78223
Steven G.
Job Details: 07/23/2020
DRYER MAYTAG MGDX655DW2 Checked dryer found bearing on the front tub out of place adjusted ran unit everything is working normal now
Near Boerne, TX 78006
Christian G.
Job Details: 07/23/2020
ICEMAKER (STANDA KITCHEN AID KUIX505ESS1 Issue stated by customer: icemaker not making ice. Found unit gunned up and warm. Informed customer of cleaning cycles. Previously found bad thermistor through diagnostic cycle. Replaced and had customer run cleaning cycle prior to ice making. Ran unit through diagnostics again and no error codes present. Unit tests good. Collected 127.69 via card.
Near Converse, TX 78109
S. L.
Job Details: 07/23/2020
DRYER MAYTAG MEDC215EW1 "Found open circuit in heating circuit found open thermal cut off, replaced cut off and thermostat tested all operations normal. Advised of survey."
Near Atascosa, TX 78002
Justin
Job Details: 07/23/2020
REFRIGERATOR SAMSUNG RF28HFEDTSG "Dispenser sent is wrong unit for this model, DA97-13809G is correct model. ; ordrng 1 DA97-13809G (DISPLAY CONSOLE )"
Near La Vernia, TX 78121
Steven G.
Job Details: 07/23/2020
DRYER MAYTAG MEDC215EW1 "Checked dryer found unit not running checked and found bad thermal fuse, checked thermostats and found element shorting out on cabinet, replaced fuse and element ran and tested ok.; used 1 279838 (ELEMENT), and 1 WP3392519 (FUSE) from stock"
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 07/23/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HB2 "Checked microwave found humidity sensor test failure ordering sensor to resolve issue, ordering main board just in case. Customer will not be available until Wednesday the 29th; ordrng 1 W10833858 (sensor) and 1 W11044727 (cntrl-elec)"
Near San Antonio, TX 78238
Richard G.
Job Details: 07/23/2020
WASHER MAYTAG MVWC565FW2 This washing machine is no longer here. The customer says it was taken away and replaced with a new one today. Closing job.
Near San Antonio, TX 78245
Justin
Job Details: 07/23/2020
REFRIGERATOR MAYTAG MSS25N4MKZ "Plugged fridge in, unit started cooling immediately. Will need to check back in 24 hours to ensure it is reaching correct temps. ; schdld next appmnt for 7/24 FRI !"
Near San Antonio, TX 78254
Richard G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Customer complaint is that the unit has stopped cooling on both compartments. Found evaporator covered in ice. Will need evap motor and harness. Customer strongly requesting tomorrow appointment. Parts are in warehouse, spoke with Darby and ok to schedule for tomorrow.; ordrng 1 W11405276 (HARNESS) and 1 WP2315549 (evap fan motor)"
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 07/23/2020
MW-HOOD COMBO AMANA AMV2307PFB3 "Replaced filter due to short at filter grounding out, after replacement plugged unit into wall fuse popped spoke to jk from techline advised to replace door switches ordering door switch.SR7728353222; ordrng 1 W11219774 (interlock) and 1 W11219776 (interlock)"
Near San Antonio, TX 78220
Ezequiel V.
Job Details: 07/23/2020
DRYER MAYTAG MEDC215EW1 While replacing motor on dryer found blower wheel seized up to motor unable to removed order8ng blower wheel to resolve issue.; ordrng 1 694089 (sub 279711)
Near San Antonio, TX 78217
Shawn W.
Job Details: 07/23/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "Found that the drain hose was not fully looped up. I corrected that. However, the unit would still not drain efficiently if at all. I cleared out the remaining water with my wet vac. Replaced drain pump and discovered that the drain hose is pretty long and was looped multiple times on the left side under the dishwasher. Advised the client to consider shortening. Unit fully operational."
Near Helotes, TX 78023
Richard G.
Job Details: 07/23/2020
WASHER MAYTAG MVWB750YW0 "Customer complaint is that the unit will display an oL code no matter what wash cycle is used. Entered diagnostics and found no error codes. Unit went through tests C0 and C1. C1 ran until the unit was about 3/4 of the way full, then stopped and gave the oL code. Unit likely has an issue with the suspension or the gearcase. Quoted customer cost of both repairs. Customer wants to proceed with the suspension. Collected service call fee."
Near San Antonio, TX 78258
Jim G.
Job Details: 07/23/2020
DISHWASHER KITCHENAID KDTE334GPS0 Replaced drain pump. Issue resolved.
Near San Antonio, TX 78258
Jim G.
Job Details: 07/23/2020
COOKTOP ELECTRIC JENN-AIR CVGX2423B Found obstruction in valve. Cleared it. Collected service fee. Issue resolved.
Near Schertz, TX 78154
S. L.
Job Details: 07/23/2020
DISHWASHER WHIRLPOOL WDT920SADM2 "F7E1 and F4E2 error codes on diagnostics found pump not coming on just humming and element good needs new control and pump. Need OTL; rqstng P&A on 1 W10854221 (cntrl-elec) and 1 WPW10671942 (PUMP MOTOR), states that autho needed"
Near Converse, TX 78109
S. L.
Job Details: 07/23/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Defrosted RC replaced failed wire harness found FC fan not on replaced Fac fan tested all operations normal.
Near Cibolo, TX 78108
S. L.
Job Details: 07/23/2020
WASHER MAYTAG MHW5100DW0 Found failed drain pump overflow error code and pressure sensor errors. Tested issues from drain pump not evacuating water at correct flow quoted service fee paid remaining balance call when part comes in.
Near San Antonio, TX 78233
Shawn W.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Temperature was good in the freezer and the fresh food section was slightly high but within specifications for regular use. The client explained that the water stopped dispensing as well as stoped ice production once the water filter was changed. The client is using an approved Whirlpool water filter. I found that the door latch on the housing was displaced. I repaired it to see if it would help to seal the water filter into the housing and it did not work. I quoted the the call at for the part,for the service call, for labor, tax. Client requested that we wave the service fee. I informed her that I am not able to do that. She asked to call our office to escalate it to a higher request. I provided her our phone number. We agreed to talk in 5 minutes so she could make a decision. I tested the ice maker and found that it was turned off. I jumped it to reveal that the water is flowing into the ice maker and it is harvesting. This was fixed as a courte
Near San Antonio, TX 78259
Jim G.
Job Details: 07/23/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 Replaced UI control. Issue resolved.
Near Shavano Park, TX 78230
Steven G.
Job Details: 07/23/2020
ICEMAKER (STANDA SCOTSMAN UN1215A-1A "Checked ice maker found very hot, found condenser motor not running, got fan to run but running rough, put a box fan in front of unit and unit started to make ice ordered motor; ordrng 1 12-3024-01 (motor-ge 2.3w fan)"
Near San Antonio, TX 78257
Tommy B.
Job Details: 07/23/2020
ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Swapped out recirculation pump ice bin thermistor to resolve ice production issues. Unit testing good now.
Near Schertz, TX 78154
Jim G.
Job Details: 07/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Slide adapter is damaged. Right side. ; ordrng 1 W10585150 (stop-pan) and 1 W10625070 (bracket)
Near Cibolo, TX 78108
S. L.
Job Details: 07/23/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Found burnt magnetron antenna and upper wave guide need wave guides and magnetron with inverter rescheduling Friday.; ordrng 2 W10915651 (cover-plt)s
Near San Antonio, TX 78261
Jim G.
Job Details: 07/23/2020
REFRIGERATOR KITCHEN AID KRFC704FPS03 Co tasted techline who informed me the door seal can be evened out with permagum and adhesive can be used for the moisture coming into freezer and settling on rails. ; ordrng 1 212643 (sealer-gum) and 1 482338 (adhesive)
Near San Antonio, TX 78255
Christian G.
Job Details: 07/23/2020
WASHER MAYTAG MVWB765FC4 Issue stated by customer: machine not washing clothes properly. Making clacking noise during rinse as well. No error codes stored in unit. Ran unit through service diagnostic test. Unit passed but made some scratching noises during agitate cycle. Found washers between agitator and tub. Removed to clear scratching noise. Customer informed me this wasn’t the normal clanking noise and showed me a video of what they had heard. Informed customer these noises were normal and that unit makes these types of noises during it shifting. Ran unit through rinse and spin test to see if we could replicate noise. Unit operated as intended. Ran recalibration. Unit tests good at this time.
Near San Antonio, TX 78251
Richard G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Replaced water inlet valve.tested to complete. Unit is good to go.
Near San Antonio, TX 78263
S. L.
Job Details: 07/23/2020
DRYER MAYTAG MEDB835DW4 Removed drum replaced blower and motor reassembled tested all operations normal advised customer of survey.
Near Universal City, TX 78148
S. L.
Job Details: 07/23/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Replaced ACU and control unit powered up but lights blinking, called tech line sr 7728394491 Spoke to Ed found lost neutral in unit traced from power cord cannot locate neutral ordering new harness latch blower and light sockets. Call when parts come in.; ordrng 1 W10883049 (latch-door) and 1 W11248652 (BLOWER) and 1 W11314404 (HARNESS) and 2 WPW10734063 (light-ind)s"
Near San Antonio, TX 78249
Tommy B.
Job Details: 07/23/2020
THIN-TWIN 24' LE MAYTAG WET4024HW0 Duplicate ticket.
Near San Antonio, TX 78253
Justin
Job Details: 07/23/2020
WASHER WHIRLPOOL WTW8500DC5 "Found F0E5 stored in unit, running calibration and diagnostics cycle. Customer showed me a video, unit looked like it was off balanced due to load. Did suspension test which passed. Ran on high spin, unit ran as designed. Will instruct customer to use and care guide for loading procedures."
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 07/23/2020
REFRIGERATOR JENN-AIR JS42PPDUDE01 Replaced Ice-maker. Unit fully operational.
Near San Antonio, TX 78210
Steven G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Checked refrigerator found unit low on freon added freon, leak detector kept going off at drier but bubbles didn’t show anything ordered drier; ordrng 1 W11107829 (DRIER)"
Near San Antonio, TX 78261
Jim G.
Job Details: 07/23/2020
REFRIGERATOR JENN-AIR JFFCC72EHL01 Cust not able to make appointment time. Rescheduled from home as courtesy. ; schdld next appmnt for 7/24 FRI !
Near San Antonio, TX 78250
Justin
Job Details: 07/23/2020
RANGE WHIRLPOOL WFE525S0HV1 Need to order main harness due to terminal block having damage. Both parts should be in before Friday. ; ordrng 1 W11449104 (MAIN HARNESS )
Near Helotes, TX 78023
Tommy B.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Play that is faulty user interface. This visit swapped out with new parts to resolve issue. Unit tested good now.
Near San Antonio, TX 78251
Christian G.
Job Details: 07/23/2020
WASHER WHIRLPOOL WFW5620HW0 Issue stated by customer: unit shaking and leaking for dispenser drawer. Previous tech ordered drawer plate and control per service pointer. Replaced both. Unit tested good.
Near San Antonio, TX 78245
Richard G.
Job Details: 07/23/2020
WASHER MAYTAG MVWB765FW0 Replaced console and control. Tested to complete. Unit is good to go. Job initially had an authorization for labor. Previous tech called and got an authorization for parts and quoted the customer labor costs. Called partner team and spoke with Debra. She states both authorization codes are good and can be used. Did not collect labor.
Near San Antonio, TX 78260
Jim G.
Job Details: 07/23/2020
DISHWASHER KITCHEN AID KDTE334GPS0 Unit is not heating at all. Element is faulty. ; ordrng 1 W10703867 (heater)
Near Boerne, TX 78006
Christian G.
Job Details: 07/23/2020
ICEMAKER (STANDA KITCHEN AID KUIX505ESS1 Issue stated by customer: icemaker not making ice. Found unit gunned up and warm. Informed customer of cleaning cycles. Previously found bad thermistor through diagnostic cycle. Replaced and had customer run cleaning cycle prior to ice making. Ran unit through diagnostics again and no error codes present. Unit tests good. Collected 127.69 via card.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 07/23/2020
REFRIGERATOR JENN-AIR JS42SSDUDE01 Checked refrigerator found burnt out led and aurora board causing light to burnout ordering board and top right freezer light; ordrng 1 W10790783 (cntrl-elec) and 1 W10843339 (module)