Near Corpus Christi, TX 78411
Michael
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "The freezer door not sealing per customer. The freezer wasn’t closing properly, pulled the door all the way out and found the user care guide underneath not allowing the door to close, removed, the door is closing properly, still small gap in the middle, used heat gun to correct issue, defrosted the frost and wiped clean, the door is sealing properly and working normal"
Near Corpus Christi, TX 78411
Michael
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB03 "The ice maker wasn’t making ice per customer. Removed the the ice maker cover and saw it hadn’t reached home, there was ice stuck in the ejectors in back of the ice maker, which caused the problem. Cleared out the ice and tested the ice maker, it reached home, tested the ice maker again, it’s rotating properly and calling for water and it reached home. The ice maker and appliance are working normal"
Near Corpus Christi, TX 78410
John L.
Job Details: 09/02/2020
RANGE WHIRLPOOL WFG505M0BS3 "Installed new seal, issue has been resolved."
Near Corpus Christi, TX 78414
John L.
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRT519SZDT05 "Install components, do you need held vacuum. Charged unit with refrigerant, unit is holding pressure and is cooling. Sounds or no longer coming from unit. If customer calls back for issues order following component 127400124 uv drier"
Near Corpus Christi, TX 78418
John L.
Job Details: 09/02/2020
RANGE WHIRLPOOL WFE540H0ES "Installed components, tested after installation. Both broil and bake element now powering on. Issue resolved."
Near Port Aransas, TX 78373
John L.
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Installed gasket, reformed. Issues have been resolved."
Near Premont, TX 78375
Adam
Job Details: 09/02/2020
WASHER ROPER RTW4516FW2 Inspection of unit shows error code for over suds Manual and automatic testing of all other functions show good working order. Calibrated unit and ran verification cycle. Unit in good working order. Issue resolved
Near Corpus Christi, TX 78415
Adam
Job Details: 09/02/2020
RANGE WHIRLPOOL WFG381LVS1 Stove is out of warranty. Customer does not wish to continue with diagnostic or repairs.
Near Corpus Christi, TX 78418
Adam
Job Details: 09/02/2020
WASHER MAYTAG MVWB865GW0 Inspection of unit shows lid lock failure. Also customer has video of luck trying to engage but Failing repeatedly. Manual testing of coupon it showed good function but based on video and customer complaint I felt like Reese placing lid lock was correct. Calibrated unit ran verification cycle issue resolved. I did witness customers daughter removing load of laundry from unit and it was horribly miss matched bed sheets towels pillows all in the same load. I did advise customer and instructed on correct load Add soap distribution. Issue resolved
Near Corpus Christi, TX 78414
Adam
Job Details: 09/02/2020
MICROWAVE KITCHENAID KMHC319ESS5 Customer concern heard popping noise when first ran unit. Inspection of unit shows no error codes and all functions work as designed. Found no issues with unit. Issue resolved
Near Refugio, TX 78377
Michael
Job Details: 09/02/2020
WASHER WHIRLPOOL NTW4516FW3 "The drain pump wasn’t in my bin, looks like in the notes but drain pump wasn’t ordered, ordered part and rescheduled customer for Wednesday. ; ordrng 1 W10919003 (pump-water)"
Near Port Aransas, TX 78373
John L.
Job Details: 09/02/2020
COOKTOP WHIRLPOOL WCG97US0HS00 "Inspected unit, foundation with Orifices burner heads. Replace these to resolve issue.; ordrng 1 8286813 (burner head (lr)) and 3 8286814 (burner head (rr,lf))s and 3 W10151347 (orifice (rr))s and 1 W10151362 (spud-orfce) and 1 W10611434 (burnr-head) and 1 W10652711 (spud-orfce) and 1 W10672111 (spud-orfce)"
Near Alice, TX 78332
Adam
Job Details: 09/02/2020
WASHER MAYTAG MVWC565FW0 Inspection of unit shows error codes for oversize load and stuck button. Further inspection of unit shows agitator stripped out from gear case. Also unit retaining large amount of water. Unable to separate agitator from gear case. Will need agitator gear case capacitor actuator drain pump and clutch to resolve issue. Job will require authorization. Also schedule for two count; rqstng P&A on 6 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10727777 (pump-water) and 1 W10821990 (agitator)
Near Alice, TX 78332
Adam
Job Details: 09/02/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Inspection unit shows right light assembly not responding. Order assembly to resolve issue.; ordrng 1 W10412711 (light bulb) and 1 W10734063 (light-ind)
Near Corpus Christi, TX 78412
John L.
Job Details: 09/02/2020
WASHER WHIRLPOOL WTW7500GC2 F0E5 off balanceF0E4 limited by water tempF0E3 overloadExplain to customer that they need to put unit onto a level surface to stop the off-balance error. Will need to replace valves to resolve limited Spin issue.; ordrng 1 W11096267 (valve)
Near Robstown, TX 78380
Adam
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Product still under warranty through Rent-A-Center. Inspection of unit shows huge amount of frost and ice buildup in freezer compartment very large noticeable half inch gap on bottom left side of the freezer door. Replace thermistors door slides fan motor door and door seal for freezer to resolve issue. Worth noting address for return visit will more than likely change. Have not Scheduled return date. Job would likely require to count; ordrng 1 W10383615 (thermistor,fc) and 1 W10397635 (slide) and 1 W10397636 (slide) and 1 W10438761 (thermistor,freezer) and 1 W10464673 (fan motor) and 1 W10487766 (harns-wire) and 1 W10745484 (damper) and 1 W10858419 (dor-fip)"
Near Odem, TX 78370
John L.
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL FFHS2611LB4 "Inspected unit, valve has function. Found issue to be with Phil tube in freezer door, too busy clogged not allowing water to get through to dispenser. Also icemaker is not working. Replace tube and icemaker to resolve these issues.; ordrng 1 218976409 (tube) and 1 241798231 (ICEMAKER)"
Near Salem, VA 24153
Uriah B.
Job Details: 09/02/2020
REFRIGERATOR KITCHENAID KRSF705HPS00 Checked temps and checked thermistors. All checks ok. Cx misunderstood how the unit will begin to cool. Dual evap unit. Also explained ice making process as she was concerned about ice production.
Near Hollins, VA 24019
Uriah B.
Job Details: 09/02/2020
KITCHEN WHIRLPOOL WDF331PAHS0 Found the lower spray arm melted and broke off its mount. ; schdld next appmnt for 9/8 TUE AM
Near Cave Spring, VA 24018
Uriah B.
Job Details: 09/02/2020
OVEN KITCHENAID KODE500ESS04 Lower oven quickly to 325 and then long time to 350.Started upper oven at 10:05am with thermocoupleUpper oven: preheat bell at 10:17 363 10:23. 323 10:29. 379 10:34. 356 10:37. 381 10:43. 352 10:45. 382Calibrated upper oven down 20 degreesCalibrated lower oven up 10 degrees. Cx to observe.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 09/02/2020
LAUNDRY WHIRLPOOL WTW8500DC5 Cx had Jeffs Refrigeration come out due to nobody answered the phone.
Near Hollins, VA 24019
Uriah B.
Job Details: 09/02/2020
KITCHEN WHIRLPOOL WDF760SADM0 F8e1Drain sounds fine. Pump not running every time it is getting power. Needs control and sump and motor. ; ordrng 1 W10751502 (Control) and 1 WPW10671942 (Sump and motor)
Near Roanoke, VA 24017
Uriah B.
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL ART318FFDW03 "Could not reproduce noises while into the home. Cx described a buzzing sound every once in awhile, no regularity to it. Cx to observe. Issue has been happening or months. No complaints about cooling."
Near Hollins, VA 24019
Uriah B.
Job Details: 09/02/2020
DRYER WHIRLPOOL MEDP575GW0 "Temp readings at 210, 110, 202, 108, 201, 109, 200, 107. Avg temp 155On high. 190, 123, 189, 123, 189, 122, 188, 122, 188, 123, SR7728711385. Per techline, readings on the exhaust side are actually reading above normal on low temp setting, At around 156instead of 130. Venting was just cleaned by professional. Picture of cleaning results in pictures. Washing machine is spinning out clothes well. Flexible vent is not perfectly cylindrical, but does not seem to be restricting airflow to he point of cx complaint. Techline suggested flexible venting as issue or venting itself."
Near Roanoke, VA 24015
Uriah B.
Job Details: 09/02/2020
WASHER WHIRLPOOL WTW4816FW2 F7e1Found belt off the pulley because of overload. Put belt back on and all checks ok. Leveled unit to ensure good spin. Cx to observe. ; used 1 Wp8567668 (Tie) from stock
Near Roanoke, VA 24018
Uriah B.
Job Details: 09/02/2020
TRIO CD KITCHENAID KRFC300ESS03 Replaced icemaker. Filled. All checks ok.
Near Salem, VA 24153
Uriah B.
Job Details: 09/02/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 Checked operation. Reset unit. Explained drying process to cx. All checks ok. ; used 1 Wp8567668 (Tie) from stock
Near Corpus Christi, TX 78410
John L.
Job Details: 09/01/2020
MICROWAVE WHIRLPOOL WMH31017HS6 "Install component, tested after installation. New issue has emerged, received F1E4 mw relay error. Call tech line and spoke with Butch, explained issues having with unit and what was previously done. Check line advised to jet connectors and voltage relays. While testing for voltage, unit started working again. Tech line advised that unit may have a bad connection or ACU may be bad. Checked all connectors for tight fit, did not find issue with connectors. ACU may have a bad relay, replace controller to resolve this issue.; ordrng 1 W10849829 (cntrl-elec)"
Near Corpus Christi, TX 78416
John L.
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Installed components, did not resolve issue on compressor. Tested compressor, compressor is no good and is locking up compressor will need to be replaced to resolve this issue.; ordrng 1 W11135151 (COMPRESSOR)"
Near Corpus Christi, TX 78415
John L.
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW05 "Unit is not cooling properly. Evaporator is covered in frost, signs point to a lose of Freon. Evaporator, most likely cause of Freon lose. Will need to replace evaporator and install a dye drier to resolve issue.; ordrng 1 2188823 (evaporator) and 1 W10771114 (drier-tube)"
Near Aransas Pass, TX 78336
John L.
Job Details: 09/01/2020
DRYER WHIRLPOOL WED5100HW0 "Installed UA panel. Panel now is functioning but unit is stuck in factory Wi-Fi search. If she was with main control board, will need to replace to resolve this issue.; ordrng 1 W11400356 (CONTROL BOARD)"
Near Victoria, TX 77905
Michael
Job Details: 09/01/2020
DRYER MAYTAG MEDB855DC4 "F4E3, F3E2, F4E4, error codes, cleared error odes, installed new sensor leaned out lint causing airflow issues, tested appliance, it’s heating and working normal, has good airflow"
Near Corpus Christi, TX 78412
John L.
Job Details: 09/01/2020
DISHWASHER WHIRLPOOL WDT710PAYM6 "Installed heater, tested after installation. Heater is heating, issue has been resolved."
Near Victoria, TX 77905
Michael
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Installed new inlet valve, tested ice maker, the ice maker is calling for water and working normal"
Near Victoria, TX 77904
Michael
Job Details: 09/01/2020
DISHWASHER KITCHENAID KDTE334GPS0 "The duster was not the problem, the track on the left side is broken, ordered part to resolve issue ; ordrng 1 W11259785 (track) and 1 W11259786 (track)"
Near Taft, TX 78390
John L.
Job Details: 09/01/2020
WASHER WHIRLPOOL WTW5000DW1 "Install drain pump, recalibrated unit.. Tested after we calibration, issue has been resolved."
Near Ingleside, TX 78362
John L.
Job Details: 09/01/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 "Installed spray arm, issue resolved."
Near Aransas Pass, TX 78336
John L.
Job Details: 09/01/2020
RANGE WHIRLPOOL WFG320M0BS3 "Installed board, tested unit after installation. Issue resolved."
Near Rockport, TX 78382
John L.
Job Details: 09/01/2020
OVEN WHIRLPOOL WOC75EC7HV03 "Installed components, tested after installation. Microwave and Oven now function. Issue has been resolved."
Near Victoria, TX 77901
John L.
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Inspected unit, unit is freezing items in freezer. Made a few adjustments, issue resolved."
Near Victoria, TX 77901
Michael
Job Details: 09/01/2020
RANGE WHIRLPOOL WFE505W0HW1 "Error code F1E0, , installed new control, no error codes, preheated to350 degrees, the appliance is working normal"
Near Victoria, TX 77904
Michael
Job Details: 09/01/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Installed right hing, the door is opening and closing properly."
Near Victoria, TX 77904
Michael
Job Details: 09/01/2020
OVEN WHIRLPOOL WOD51EC7HS01 "F6E4 error code 4 different times, reset, still gives code, cleared error code Installed new ACU, turned breaker back on. No error codes, preheat oven to 350 degrees, the appliance is working normal."
Near Kingsville, TX 78363
Adam
Job Details: 08/28/2020
DRYER WHIRLPOOL WED4815EW1 Inspection of unit shows temperatures rising to high. High limit cut off not responding. Replace thermistors and element to resolve issue. Job will need authorization; rqstng P&A on 1 3387134 (thermostat) and 1 3977767 (thermostat 221 deg) and 1 W10724237 (element) and 1 W10900067 (cutoff-tml)
Near Encino, TX 78353
Adam
Job Details: 08/28/2020
DRYER WHIRLPOOL WED4815EW1 "Inspection of unit shows good voltage and proper temperatures but drum will not rotate blower wheel is clean and clear belt intact with a little wear but otherwise no issue problem lies with motor not turning itself over. Replace motor belt blower wheel idler pulley to resolve issue; ordrng 1 691366 (idler pulley) and 1 694089 (sub 279711) and 1 W10131364 (belt,drive) and 1 W10396029 (asm mtr)"
Near Refugio, TX 78377
Michael
Job Details: 08/28/2020
WASHER WHIRLPOOL NTW4516FW3 "Installed new control, plugged the appliance in and the lid unlocked. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"
Near Kingsville, TX 78363
Adam
Job Details: 08/28/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Sr#7728441398. Arrived at location unit in question had a Billing invoice attached from I’m assuming a different tech company stating unit was deemed non-repairable from tech line with an SR number. Call sack line to straighten out or find information on specific unit tech line has confirmed that it was at one point deemed non-repairable but because product is in question tech line decided to treat this call as a new ticket. Reschedule an appointment with a sealed system technician.; ordrng 1 W11135151 (COMPRESSOR)
Near Corpus Christi, TX 78404
John L.
Job Details: 08/28/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 "Installed components, door now seals properly. Issue has been resolved."
Near Corpus Christi, TX 78404
John L.
Job Details: 08/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed component, this has resolved issue."
Near Robstown, TX 78380
Michael
Job Details: 08/28/2020
WASHER MAYTAG MVWC465HW2 "Not draining per customer, F0E4, F7E6, F2E1 error codes, cleared codes and tested drain on manual test, it’s locked up and the lid strike is broken. Ordered parts to resolve issue ; ordrng 1 W10837741 (lid strike) and 1 W10919003 (pump-water) and 1 W11307244 (latch)"
Near Orange Grove, TX 78372
Adam
Job Details: 08/28/2020
WASHER WHIRLPOOL WTW7500GC2 Install components calibrated unit ran verification cycle all functions work as designed. Advised Casper to change waterlines from home to unit Customer happened to have new pair on hand so replace hot and cold water lines and washers. Issue resolved
Near Corpus Christi, TX 78410
Michael
Job Details: 08/28/2020
DISHWASHER WHIRLPOOL WFE550S0HZ1 Door isn’t closing per customer. The right hinge on the door is broken. Ordered hinges to resolve issue ; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Corpus Christi, TX 78414
John L.
Job Details: 08/28/2020
REFRIGERATOR AMANA ART308FFDM06 Inspected unit jumped icemaker icemaker functions and sodas valve. No issues found at this moment.
Near Corpus Christi, TX 78414
John L.
Job Details: 08/28/2020
WASHER AMANA NTW4516FW3 "Inspected unit, found hose was the only issue with unit. Replaced hose and issue has been resolved."
Near Corpus Christi, TX 78414
John L.
Job Details: 08/28/2020
DRYER AMANA NED4655EW1 "Inspected unit, issue is not with heat. Issues with timer, timer does not function and dryer remains on until manually turned off. Replace timer to resolve this issue.; ordrng 1 W10745655 (timer)"
Near Port Aransas, TX 78373
John L.
Job Details: 08/28/2020
RANGE KITCHENAID KFID500ESS01 "Inspected unit, unit is failing to hold temperatures. Temperature is fluctuating and under temp. Will need to replace control panel to resolve this issue. Customer is not too happy about this.; saved tckt"
Near Corpus Christi, TX 78414
John L.
Job Details: 08/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Inspected unit, jumped icemaker. Icemaker has function, found issue with Fill line. Fill line was obstructed with ice, removed obstruction. Icemaker is not receiving water and is working. Issue resolved."
Near Concepcion, TX 78349
Adam
Job Details: 08/28/2020
WASHER MAYTAG MVWC565FW1 Customer complaint of still hearing clicking noise. Inspection of unit shows no error codes calibrated unit rent verification cycle all functions work as designed. Manual testing of lid lock shows working 100% of the time. Just standing to observe unit shows no abnormal noises. Issue resolved
Near Falfurrias, TX 78355
Adam
Job Details: 08/28/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 When I arrived at location to install components customer stated there was a part left in ice bin. I informed customer I didn’t disassemble any components on my last trip simply removed ice bin to test icemaker. After looking over parts list from Macon I determined that part that customer is talking about is not part of icemaker assembly or compartment. Install components tested unit issue resolved
Near Kingsville, TX 78363
Adam
Job Details: 08/28/2020
WASHER MAYTAG MVWB765FW3 Inspection of unit shows lid lock locked and engaged with load inside unplugged units waited 30 seconds plug back in lid unlocked on its own. Removed load calibrated units ran verification cycle all functions worked as designed. Manual testing of lid lock repeatedly shows working hundredpercent of the time. Issue resolved. Advise customer of two air codes found on unit oversize load and off-balance both are attributed to customer error. Advise customer on proper soap and clothing distribution and cycle selection.
Near , TX 78387
Michael
Job Details: 08/28/2020
DRYER WHIRLPOOL WED72HEDW0 "Not heating, F4E4, F4E3, F4E1, F2E1. Cleared error codes. Checked voltage at the appliance not getting 110VAC on L1, checked voltage at the outlet, voltage is good all the way around. Plugged the appliance back in, loose fit at the outlet, rechecked voltage, it was good, powered on the appliance and ran it, it’s heating, this will be a customer issue, advised that she would need a qualified person to change out the outlet, the appliance is working normal"
Near Corpus Christi, TX 78410
Michael
Job Details: 08/28/2020
WASHER MAYTAG MVWX655DW0 "Won’t spin per customer, F0E5, F7E1, error codes, cleared error codes and put into diagnostics. The hub is bad and not grabbing the basket, spinning freely. Unable to remove the wash plate. Will order parts if customers agrees"
Near Aransas Pass, TX 78336
Michael
Job Details: 08/28/2020
RANGE AMANA ACR4503SFB3 "Installed the vent trim, didn’t have the door handle in my bin"
Near Aransas Pass, TX 78336
Michael
Job Details: 08/28/2020
WASHER WHIRLPOOL WTW4816FW "Installed parts ordered, the appliance is working"
Near Refugio, TX 78377
Michael
Job Details: 08/28/2020
WASHER WHIRLPOOL NTW4516FW3 "Installed new control, plugged the appliance in and the lid unlocked. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"
Near Blue Ridge, VA 24064
Chris S.
Job Details: 08/28/2020
WASHER WHIRLPOOL NTW4516FW3 I installed the valve and checked operation. All operations check OK
Near Vinton, VA 24179
Uriah B.
Job Details: 08/28/2020
WASHER MAYTAG MVWX655DW1 Replaced cold valve. Checked operation in test cycle. All checks ok.
Near Roanoke, VA 24012
Chris S.
Job Details: 08/28/2020
WASHER WHIRLPOOL MHW6630HC0 There were error codes F8E1 and F0E2. The drain stand pipe is two low causing water siphoning out. I instructed the customer on detergent usage.
Near Roanoke, VA 24012
Chris S.
Job Details: 08/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 I installed the wheel and also checked for an unusual smell. I found a pan Oder in the bottom of the drain pan. I cleaned the drain and customer sprayed a cleaner into the pan to eliminate the Oder. All operations check ok.
Near Vinton, VA 24179
Uriah B.
Job Details: 08/28/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced icemaker and ran harvest cycle. All checks ok.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 08/28/2020
REFRIGERATOR WHIRLPOOL MSS25C4MGZ03 Replaced control board. Cx to observe.
Near Roanoke, VA 24018
Chris S.
Job Details: 08/28/2020
19'' WHIRLPOOL WRT519SZDW05 There was an ice blockage in the fill tube causing the water to divert and flow into the fc an RC I removed the blockage and checked water flow. Water flow is slow. Customer may need to shorten the small wate line going to the unit.
Near Roanoke, VA 24018
Uriah B.
Job Details: 08/28/2020
REF KITCHENAID KBL036FTX03 Replaced evaporator fan motor and main control board. Checked operation. All checks good at this time. CX to observe.
Near Christiansburg, VA 24073
Chris S.
Job Details: 08/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 I installed the user interface and checked operation. all operations check OK
Near Elliston, VA 24087
Chris S.
Job Details: 08/28/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 The freezer led module is failed. ; ordrng 1 W10695459 (module)
Near Troutville, VA 24175
Chris S.
Job Details: 08/28/2020
REFRIGERATOR WHIRLPOOL WRS312SNHW00 There is vibration in the evaporator fan motor ; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)
Near Vinton, VA 24179
Uriah B.
Job Details: 08/28/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Water valve leaking by slowly and froze up the fill tube. Needs valve. ; ordrng 1 WPW10179146 (Valve)
Near Converse, TX 78109
Steven G.
Job Details: 08/27/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked refrigerator found unit not cooling no freon in system added dye drier and charged unit will be back in two weeks unless customer calls ; ordrng 1 W10248589 (evaporator) and 1 W11035765 (EVAPORATOR ), used 1 WPW10143759 (DRIER-HV) from stock"
Near San Antonio, TX 78222
Steven G.
Job Details: 08/27/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Checked refrigerator found unit not cooling found bad compressor ordered ; ordrng 1 W10445423 (compressor)
Near La Vernia, TX 78121
Steven G.
Job Details: 08/27/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Checked refrigerator found unit not cooling and low on freon, looked at connections could not find any signs of a leak added dye drier and charged unit will be back next week to look for leak. ; schdld next appmnt for 9/2 WED !"
Near San Antonio, TX 78217
Jim G.
Job Details: 08/27/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Verified voltage to unit. Wrong start device was included. ; ordrng 1 WPW10197428 (start relay) and 1 WPW10350564 (capacitor)
Near Saint Hedwig, TX 78152
Steven G.
Job Details: 08/27/2020
WASHER MAYTAG MVWB865GW0 "Went for nothing customer told office oil and water were on the floor, But it better to go without part just to check, Ridiculous ; saved tckt"
Near San Antonio, TX 78245
Jesus C.
Job Details: 08/27/2020
RANGE WHIRLPOOL WFE515S0ES1 Tested range. Good power to element. Unit not heating during bake. Found bad bake element. Will need to replace element. ; ordrng 1 WP9755770 (elmnt-bake)
Near San Antonio, TX 78245
Justin
Job Details: 08/27/2020
MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 "Replaced control board and tested to find the light still not going off. Will need to replace socket and light. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11182110 (cntrl-elec)"
Near San Antonio, TX 78245
Jesus C.
Job Details: 08/27/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 Tested unit. Good reading from fresh food and freezer thermistor. Will need to replace control. ; ordrng 1 W11436574
Near San Antonio, TX 78238
Tommy B.
Job Details: 08/27/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Customer stated separate issue from the ice dispenser problem, the refrigerator is no longer cooling. The unit has a good amp draw and good voltage check. Compressor is not turning on. Ordering Orion box control to resolve issue.; rqstng P&A on 1 W11131873 (cntrl-elec)"
Near San Antonio, TX 78227
Tommy B.
Job Details: 08/27/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer stated that the unit routinely stops producing ice and loses temperature. Also the freezer door will only pull out part of the way. The slides on the door are damaged and ordering an evaporator fan motor to resolve cooling issues.; ordrng 2 W11265130 (slide)s and 1 WPW10128551 (evaporator fan motor)
Near San Antonio, TX 78266
Steven G.
Job Details: 08/27/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Checked refrigerator found refrigerator evaporator iced up cleared ice and replaced evaporator fan kit checked operation unit working normal now
Near San Antonio, TX 78209
Steven G.
Job Details: 08/27/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 Checked refrigerator found both refrigerator doors and freezer door have rust spots replaced doors checked operation unit is normal now
Near San Antonio, TX 78222
Steven G.
Job Details: 08/27/2020
WASHER WHIRLPOOL GST9679PW1 "Checked washer found timer would stop intermittent, and customer will have push knob and start it again replaced timer checked operation unit is working normal now"
Near La Vernia, TX 78121
Steven G.
Job Details: 08/27/2020
DISHWASHER WHIRLPOOL WDT975SAHZ0 "Checked dishwasher found touchpad not responding, replaced touch pad checked operation unit is working normal now"
Near San Antonio, TX 78238
Tommy B.
Job Details: 08/27/2020
REFRIGERATOR FRGIDAIRE FFSS2314QEAA "Customer stated that the unit was not making any ice. Found issue to be the result of the motor being loose. There is a screw in the front which needed to be tightened. After tightening, the gears engaged properly and the unit called for water. No further issues at this time."
Near San Antonio, TX 78227
Tommy B.
Job Details: 08/27/2020
RANGE MAYTAG MER6600FZ2 Customer stated that the issue is both rear burners are non functional. Stated she heard a popping noise. Inspection revealed both burners to be burned out. Ordering parts to resolve issue. ; ordrng 2 W11171119 (elmnt-surf)s
Near Atascosa, TX 78002
Jesus C.
Job Details: 08/27/2020
RANGE WHIRLPOOL WFE505W0JZ0 Tested range. F1e0. Replaced control. No issues during testing. All burners work. Oven works. Tested to complete.
Near San Antonio, TX 78245
Jesus C.
Job Details: 08/27/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 Installed new blower and control. Fan is running. No further issues. Tested to complete.
Near San Antonio, TX 78253
Justin
Job Details: 08/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Thawed out Replaced evap motor and harness, tested to complete."
Near San Antonio, TX 78252
Jesus C.
Job Details: 08/27/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Installed new control. No issues during testing. Tested to complete.
Near Boerne, TX 78006
Douglas H.
Job Details: 08/27/2020
COOKTOP GAS KITCHEN AID KCGC506JSS00 Upon arrival found unit giving off huge yellow flames. Needs to be converted to LP. Customer had LP conversion kit from purchase of unit. Converted unit to LP to resolve the issue. Unit now functioning properly. No further issues at this point.
Near San Antonio, TX 78245
Jesus C.
Job Details: 08/27/2020
DRYER WHIRLPOOL WETLV27FW0 Tested unit. Found front part of lint screen was cracked and will need to be replaced. Spoke with Richard in maintenance. They will replace part. Job complete.
Near San Antonio, TX 78245
Tommy B.
Job Details: 08/27/2020
REFRIGERATOR SAMSUNG n/a "Customer stated issue is that the unit has a terrible odor and also is not functioning. No compressor function but there is condenser fan motion. Light function but user interface is not responsive. Will need to order user interface in main control to resolve issue.; rqstng P&A on 1 DA92-00384C (CONTROL), ordrng 1 DA97-12706D (INTERFACE ASSEMBLY)"