Near Hollins, VA 24019
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found fill tube frozen over. Thawed out. Found little flow at the water dispenser as well. Cx to change water filter and observe. If callback for same issue, please order icemaker and dual valve. Valve. W11043013IM. W10300024"
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 10/01/2020
DRYER MAYTAG MEDB725BW0 Check operation in multiple cycles. Wire harness connections and operations check ok. Vent exhaust blocked.; used 1 Wp8567668 (Tie) from stock
Near Vinton, VA 24179
Uriah B.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE320M0ES2 Replaced wire harness. All checks ok.
Near Roanoke, VA 24018
Uriah B.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WZF34X20DW01 Found door scraping along hinge. Raised door slightly. All checks ok.
Near Roanoke, VA 24018
Uriah B.
Job Details: 10/01/2020
LAUNDRY MAYTAG MVWX655DW1 "replaced spring hinges both left and right, right hinge bracket and screws, and lid. lid under parts warranty. ; used 2 wpw10078270 (screw), and 1 wp8572974 (hinge) from stock"
Near Cave Spring, VA 24018
Uriah B.
Job Details: 10/01/2020
LAUNDRY WHIRLPOOL MVWC555DW0 F2e1F5e1F5e3Found motor shorted. Also found washplate and gearcase drive shaft stripped. Needs all three. Motor would be covered by parts warranty. Cx to buy new.
Near Roanoke, VA 24014
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW00 replaced ice maker and bale arm. all checks ok. cx to observe.
Near Vinton, VA 24179
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Defrosted and replaced both control and defrost thermistor. Cx to observe.
Near Hollins, VA 24019
Chris S.
Job Details: 10/01/2020
WASHER MAYTAG MVWC415EW2 There is an error code for the lid latch. I confirmed a lid latch failure in diagnostic I replaced the lid latch and calibrated the unit. All operations check ok. ; used 1 W11307244 (LID LATCH ) from stock
Near Roanoke, VA 24019
Uriah B.
Job Details: 10/01/2020
MICROWAVE WHIRLPOOL WMH53521HZ2 Replaced interlock switches and cams. All checks ok a this time
Near Roanoke, VA 24019
Chris S.
Job Details: 10/01/2020
DRYER WHIRLPOOL MEDC465HW0 The heat cycled between 130 and 175 on the high setting. All the gasket in the venting are tight. The dryer is operating as expected. Tech line said the vent needs to be changed to the solid or rigid venting instead of the flexible material to improve air flow.
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 10/01/2020
WASHER MAYTAG MVWB725BW0 Bearings bad. Needs bearing repair kit. Need chris. ; ordrng 1 W10435302 (Bearing kit)
Near Roanoke, VA 24014
Uriah B.
Job Details: 10/01/2020
WASHER WHIRLPOOL MHW5500FW1 "UI is not allowing buttons to be pressed. Locking unlocking, etc. needs UI and possibly control board. Cx to call to see about Maytag helping. Will call office to tell how he wants to proceed.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/01/2020
ELEC SLIDE-IN KITCHENAID KESS908SPS06 Replaced control and element. Checks ok.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL UNAVAILABLE "Rescheduled for Monday, as late in day as possible. ; schdld next appmnt for 9/28 MON 3-6"
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/01/2020
DRYER AMANA NED4655EW1 Replaced drum. All checks ok.
Near Princeton, WV 24740
Chris S.
Job Details: 10/01/2020
M/W OTR WHIRLPOOL WMH78019HW2 The unit was beeping and not allowing keypad Selections I installed a new door and checked operations. All operations checked ok; ordrng 1 W11188086 (Door)
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/01/2020
DRYER WHIRLPOOL CEM2745FQ0 Electric to the unit is not correct. Red leg getting 240 and the right getting 120. Cx to have electrician come out.
Near Roanoke, VA 24018
Chris S.
Job Details: 10/01/2020
LAUNDRY WHIRLPOOL WTW7500GW2 The gearcase shaft has more play than it should. ; ordrng 1 W10811956 (drum assy)
Near Cave Spring, VA 24018
Chris S.
Job Details: 10/01/2020
OVEN KITCHENAID KODE500ESS04 The ovens are not keeping temperature. We will replace the control and both sensors. ; ordrng 2 W10859573 (sensor)s and 1 W11179310 (cntrl-elec)
Near Roanoke, VA 24018
Chris S.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL MSS26C6MFB01 E dispenser motor drive mechanism isn’t fully engaging which is causing it to slip when trying to dispense ice. ; ordrng 1 W10852956 (spring) and 1 W11109888 (ice-contnr) and 1 W11117906 (motor) and 1 WP2198628 (seal) and 1 WP2220458 (coupling) and 1 WP2305382 (washer) and 1 WPW10258544 (shaft)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2020
DRYER MAYTAG MEDB835DW4 "Replaced hi limit thermostat and thermistor. If callback, please order exhaust thermistor 7274, and control board."
Near Pulaski, VA 24301
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found frost build up on the left hand side. Door was most likely left open. Cx to observe.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/01/2020
RANGE AMANA ACR2303MFW4 Unit is operating as intended. Cx not pleased with operation. Informed customer about operation and read training pointer to him.
Near Salem, VA 24153
Chris S.
Job Details: 10/01/2020
WASHER MAYTAG MVWB835DW4 There is an error code F6E2 indicating the UI is failing. The UI won’t let me make any selections. I’m still able to enter diagnostic mode. We will replace the UI. ; ordrng 1 W11112656 (console)
Near Blue Ridge, VA 24064
Chris S.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS325FDAT04 The led modules n the fridge are dim. The module in the freezer is not working at all. ; rqstng P&A on 2 WPW10515057 (light)s and 1 WPW10515058 (light)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE770H0FZ2 Found terminal block busted. Needed terminal block and fixed wiring that was damaged. Checked operation. Recommended cx get new power cord. Tested with old power cord; used 1 W10245259 (Terminal block) from stock
Near Dublin, VA 24084
Uriah B.
Job Details: 10/01/2020
OVEN WHIRLPOOL WFE540H0ES1 replaced control and sensor. tested and looks fine. cx to observe.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Ran diagnostics and found icemaker went through harvest ok multiple times. Cx to observe further. If callback, please pre ID icemaker and user interface."
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/01/2020
DRYER MAYTAG MEDB835DW3 replaced belt pulley. all checks ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/01/2020
KITCHEN WHIRLPOOL WDF530PAYM7 F10e1F8e2F6e6Pump ran for a few seconds. Pump quit and would not come back. Cx to look at units and will call if they want to have repair done. ; ordrng 1 WPW10482480 (Pump and motor)
Near Salem, VA 24153
Chris S.
Job Details: 10/01/2020
DRYER MAYTAG MEDC215EW1 The high limit thermal cutoff was open. I in a new one and checked operation. All operations check ok. ; used 1 9759242 (THERMST FIX) from stock
Near Salem, VA 24153
Chris S.
Job Details: 10/01/2020
WASHER ROPER RTW4516FW2 The drain hose was kinked causing the washer to not be able to drain. I removed the kink and checked operation. All operations check ok.
Near Roanoke, VA 24018
Chris S.
Job Details: 10/01/2020
LAUNDRY WHIRLPOOL WTW7500GW2 The gearcase shaft has more play than it should. ; ordrng 1 W10811956 (drum assy)
Near Troutville, VA 24175
Uriah B.
Job Details: 10/01/2020
KITCHEN KITCHENAID KODE500ESS02 Tech was assigned as a helper;
Near Roanoke, VA 24014
Chris S.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW05 The RC door is not perfectly aligned with the freezer door but the gaskets are all sealing well. All operations check ok.
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/01/2020
DRYER MAYTAG MEDC465HW0 Found improper voltage coming out of the timer. Needs timer. ; ordrng 1 WPW10185992 (Timer)
Near Roanoke, VA 24017
Uriah B.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG535S0JZ0 Replaced control board. All checks ok.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 10/01/2020
MICROWAVE WHIRLPOOL WML55011HS4 "Replaced main control, him board, and interlock assembly. Checks ok. Cx to observe."
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW7500GC2 Needs suspension bushing.W11130359. Suspension kit. ; ordrng 1 W11130359 (Suspension)
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WZF34X20DW01 Defrost not working properly. Needs control and thermistor. ; ordrng 1 W11293202 (Control) and 1 WPW10383615 (Thermistor)
Near Roanoke, VA 24018
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Installed baffle motor. Checked operation. All checks ok.
Near Bluefield, VA 24605
Uriah B.
Job Details: 10/01/2020
DRYER AMANA NED4655EW1 Cx not ready today. Reschedule for Friday afternoon. ; schdld next appmnt for 9/25 FRI PM
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WZF34X20DW01 Defrost not operating properly. Needs control and thermistor. ; ordrng 1 W11293202 (Control) and 1 WPW10383615 (Thermistor)
Near Fairlawn, VA 24141
Uriah B.
Job Details: 10/01/2020
TRIO CD KITCHENAID KRFC300ESS03 Baffle motor loud. Needs new baffle motor. ; ordrng 1 WPW10594329 (Baffle motor)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "intermittent not dispensing ice. motor not running at all. misbehaved once while in home but could not reproduce further. will replace control and motor. wiring looked good and operation seemed ok while in home, so suspect glitch in control or motor.; ordrng 1 W11089236 (control) and 1 W11202789 (dispenser motor)"
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 10/01/2020
WASHER MAYTAG MVWB725BW0 Replaced bearing. All checks ok.
Near Cloverdale, VA 24077
Uriah B.
Job Details: 10/01/2020
DRYER MAYTAG MEDX655DW1 "Element shorted and cutoff bad. Replaced both. ; used 1 279816 (Cutoff kit), and 1 279838 (Element) from stock"
Near Daleville, VA 24083
Chris S.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WRT318FMDM05 I installed the compressor along with drier and fittings. I charged he unit with 3.7 oz of 134A. Customer will observe ; used 1 W11209866 (COMPRESSOR ) from stock
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/01/2020
DRYER MAYTAG MEDC465HW0 Replaced timer. Old one had shorted inside. All checks ok.
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW7500GC2 Replaced two suspension bearings. All checks ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WZF34X20DW01 Replaced the control as well as the thermistor on the evap. All checks ok.
Near Radford, VA 24141
Uriah B.
Job Details: 10/01/2020
WASHER MAYTAG MVWC465HW2 F8e1Found unit in emergency drain. Cleared codes and checked operation. All checks ok.
Near Fairlawn, VA 24141
Uriah B.
Job Details: 10/01/2020
TRIO CD KITCHENAID KRFC300ESS03 replaced baffle motor. reset unit. all checks ok.
Near Roanoke, VA 24014
Chris S.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WRS555SIHZ03 The icemaker compartment has a lot of ice buildup causing the water to be diverted into the ice bin and then out through the ice chute onto the floor. We will replace the door. ; ordrng 1 LW11026425 (dor-fip)
Near Salem, VA 24153
Chris S.
Job Details: 10/01/2020
WASHER MAYTAG MHW5630HC0 "SR #7728908121There were an F0E1,F0E2,andF6E3 error codes the washer is still leaking at times and displaying these error codes and not spinning fully at the end of a wash cycle causing customer to have to do a drain and spin. I called tech line and the said that an exchange has been started. Customer hasn’t been contacted by Maytag yet. Customer will call customer service today and find out when the exchange will be scheduled."
Near Salem, VA 24153
Chris S.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 I installed the handle and made sure all other handles are tightened correctly. All operations check ok.
Near Roanoke, VA 24018
Uriah B.
Job Details: 10/01/2020
LAUNDRY WHIRLPOOL WTW7500GW2 SR7728889084knocking sound coning from the front left suspension bushing.needs suspension kit to replace front two bushing brackets; ordrng 1 W11130359 (suspension)
Near Roanoke, VA 24012
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Found leak at the source connection. Repaired busted ferrule. All checks ok. ; used 1 4590-069 (Ferrule) from stock
Near Cave Spring, VA 24018
Chris S.
Job Details: 10/01/2020
FREEZER WHIRLPOOL MRT711SMFZ00 The freezer door is not straight causing the gasket to not seal correctly. I got the gasket to seal better but the door will need to be replaced. ; ordrng 1 LW10856291 (dor-fip)
Near Cave Spring, VA 24018
Chris S.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRFF77707ESS01 The unit isn’t under the manufacture warranty the customer purchased an extended warranty from Best Buy. She will call Best Buy and have a dispatch sent.
Near Roanoke, VA 24014
Uriah B.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW8540BW1 tub is cracked. needs tub with drive shaft and wire harness. needs two guys.; ordrng 1 W10381078
Near Roanoke, VA 24013
Uriah B.
Job Details: 10/01/2020
ICEMAKER WHIRLPOOL WRF555SDFZ11 "Found icemaker stalled mic harvest. Replaced icemaker. All checks ok. If callback, please pre order control and UI. ; used 1 Wpw10300024 (Icemaker) from stock"
Near Roanoke, VA 24015
Uriah B.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Found pump and drain pump working good. Needs adjusters. Advised to clean sump area well and to run cleaning tablets through possibly multiple times. ; ordrng 1 W10712395 (Adjusters)
Near Goodview, VA 24095
Chris S.
Job Details: 10/01/2020
WASHER WHIRLPOOL RTW4516FW2 There was an F8E1 area code indicating a water flow issue. The cold Water valve screen was clogged I cleared the screen and checked operations all operations check OK
Near Vinton, VA 24179
Uriah B.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL MDB9979SKZ0 Replaced drain pump. Checked operation. All checks ok.
Near Troutville, VA 24175
Chris S.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 I installed the icemaker and checked operation. All operations check ok.
Near Cave Spring, VA 24018
Chris S.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL UNAVAILABLE He unit is a Mideast brand
Near Roanoke, VA 24018
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB05 replaced main light and fridge light
Near Cave Spring, VA 24018
Uriah B.
Job Details: 10/01/2020
DISHWASHER KITCHENAID KDFE104HPS0 Replaced pump and motor and control. Ran test. All checks ok.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2020
ICEMAKER WHIRLPOOL WRS588FIHZ00 No power going to heater in test 19. Power all around in test 13. Needs UI board. ; ordrng 1 W11130216 (UI stealth board)
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WZF34X20DW01 Replaced control and thermistor
Near Radford, VA 24141
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found air ducts blocked. Door most likely left open. Possible that the door is not sealing correctly. If callback for same issue order door.
Near Roanoke, VA 24019
Chris S.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE505W0HW2 I installed the element and checked operation. The element works as expected but the control is now showing an F1E0 indicating the control has an internal failure. We will replace the control. ; ordrng 1 W11314393 (cntrl-elec)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2020
DISHWASHER KITCHENAID KDFE104HBL0 Found the harness to the UI was loose. Reconnected the harness.
Near Roanoke, VA 24012
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Diffuser very loud. Needs diffuser. ; ordrng 1 W11164593 (Diffuser)
Near Dublin, VA 24084
Uriah B.
Job Details: 10/01/2020
WASHER WHIRLPOOL CAE2745FQ1 Found unit operating fine in diagnostics. Did find error code F7e1. Cleared codes and cx to observe.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced auger motor and main control. All checks ok. Cx tested. Cx to observe.
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS325FDAT04 Replaced all three led modules.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 10/01/2020
KITCHEN WHIRLPOOL MDB4949SHW0 Unit would not come out of cancel/drain. Reset unit after 5 minutes. Ran test cycle and all checks ok. ; used 1 Wp8567668 (Tie) from stock
Near Salem, VA 24153
Uriah B.
Job Details: 10/01/2020
MICROWAVE WHIRLPOOL MMV5220FZ2 "Checked unit and found amperage at 14.5-14.99 amp while running. Wattage was around 1680 during operation. Unit seems to be operating ok at this time. If issue continues, magnetron is under 10 year part warranty. Would recommend replacing magnetron, diode, and maybe capacitor."
Near Moneta, VA 24121
Chris S.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL MDB8989SHZ0 The water inlet nut is missing allowing the water leak out unto the floor. Causing a lot of damage to the floor. The nut was never installed. ; ordrng 1 WP8531323 (gasket) and 1 WPW10213825 (nut-tube)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2020
ICEMAKER WHIRLPOOL WRS588FIHZ00 Replaced the UI. Defrosted the fill valve. Checked for voltage in test 19. All checks ok. Cx to observe.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 10/01/2020
KITCHEN WHIRLPOOL KDTM704KPS0 "Pump running, but blocked. Needs drain pump. ; ordrng 1 W11412291 (Pump)"
Near Elliston, VA 24087
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR MAYTAG MSC21C6MDM02 Needs icemaker. Chris has in truck stock.; ordrng 1 W10873791 (Icemaker)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID WRV986FDEM00 "Previous visit on June 1, 2020 and was going to order same parts. Same issue from previous visit. Unit getting power to the supply board and all control areas, but unit shuts down randomly and even the lights go out. Unit shut itself down multiple times. Needs all electronic controls. ; ordrng 1 WPW10624574 (Supply board) and 1 WPW10675033 (Control board) and 1 W11036562 (UI control)"
Near Riner, VA 24149
Uriah B.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW8540BW1 Needs inlet valve. Leaking by when water is on. ; ordrng 1 W10853723 (Valve)
Near Radford, VA 24141
Uriah B.
Job Details: 10/01/2020
ICEMAKER WHIRLPOOL WRX988SIBM00 Icemaker needs to be replaced.
Near Roanoke, VA 24012
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Will check FF drain for blockage.Compressor not keeping up with demand. W10779331. Compressor. W10391081. Valve body. W11116006. FF evaporator LaborAuthorization # WSN6600FPL1Cx to see about overnighting compressor from Whirlpool. ; ordrng 1 W10779331 (Compressor) and 1 W10391081 (3 way valve) and 1 W11116006 (Evaperator)
Near Roanoke, VA 24018
Uriah B.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WRF767SDHZ00 Found frost build up on evap fan. Fan did not initially run in diagnose. Needs evap fan with harness. ; schdld next appmnt for 10/5 MON !
Near Kingsville, TX 78363
Adam
Job Details: 09/18/2020
WASHER MAYTAG MVWC565FW0 Inspection of unit shows error code for off-balance load as well as motor fault. Manually testing agitate and spin show agitator no longer connected to gear case. Also evidence of oil seeping from gear case. Unable to separate gear case and agitator. Ordering agitator gear case actuator capacitor cam to resolve issue.; rqstng P&A on 1 8533953 (screw) and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10821990 (agitator)
Near Aransas Pass, TX 78336
Michael
Job Details: 09/18/2020
MICROWAVE WHIRLPOOL UMV1160CB "Damage to the wrap and base, ordered parts to resolve issue ; ordrng 1 W10245196 (base) and 1 W11256458 (wraper-cab)"
Near Kingsville, TX 78363
Adam
Job Details: 09/18/2020
RANGE WHIRLPOOL WRG505M0BB0 Inspection of unit shows error code F2 comes back as shortened key. Customer complained of sometimes unit cutting off midway through cooking. Replace control and oven sensor to resolve issue. Purchase date pull from serial number chart.; rqstng P&A on 1 W10181986 (sensor) and 1 W10556710 (cntrl-elec)
Near Corpus Christi, TX 78418
John L.
Job Details: 09/18/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Whirlpool send customer wrong part, part in box does not match part needed. Call support team about issue with parts, Support team will try to get part out as soon as possible. Contact at our warehouse, warehouse says part is available and can be sent out tomorrow. #7728486285; schdld next appmnt for 9/21 MON !"
Near Robstown, TX 78380
Adam
Job Details: 09/18/2020
WASHER MAYTAG MVWX655DW1 "Inspection of unit shows error code for unbalanced load, Long fill no fill, as well as motor fault. Running unit through manual testing for water valves shows good volume water entering tub. Running unit through agitate and spin cycle shows wash plate is free spinning. Unable to separate wash plate from gear case. Replace wash plate gear case actuator capacitor clutch and belt to resolve issue. Customer shows interest in calling insurance company for a buyout instead of repair. Job will require a two count.; rqstng P&A on 6 8533953 (screw)s and 1 W10006353 (CAM) and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10609480 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw)"
Near Portland, TX 78374
Michael
Job Details: 09/18/2020
DRYER WHIRLPOOL WED5620HW1 "This job was not to be scheduled for today. Called and spoke with Reva, she was aware I was not coming out today, per received message from us stating, waiting on parts. Will be rescheduled when parts are received.; O-emld tckt"
Near Corpus Christi, TX 78413
John L.
Job Details: 09/18/2020
WASHER WHIRLPOOL WTW7500GC2 "F6E2 UI/ACU errorInspected unit, found noise to coming from clutch assembly. Also basket moves a lot during agitate, found issue with suspension rods. Will need to replace to resolve this. Ran service cycle, unit runs through cycle without issue. Code did not return. Replace suspension and clutch to resolve issues.; ordrng 1 W10734521 (slider) and 1 W10817398 (clutch) and 1 W11226784 (suspension)"
Near Robstown, TX 78380
Adam
Job Details: 09/18/2020
DISHWASHER WHIRLPOOL WDT970SAHW0 While installing the new door panel I noticed it was missing both the screw and the stud that hold the door handle in place. So I proceeded to take the old screw instead off of the old door to use to put on the new door in the process of removing screw screw head snapped off into stud. Continue to install new door but left customer without handle. Looking at schematic shows door panel should be equipped and pre-installed with screws and stud. Ordering new panel and screws and studs to be on the safe side.; ordrng 2 W10195726 (stud)s and 2 W10316572 (screw)s and 1 W10871243 (panel)
Near Aransas Pass, TX 78336
Michael
Job Details: 09/18/2020
WASHER AMANA NTW4516FW3 "It’s not draining per customer. F2E1, F3E1, cleared error codes. Tested the drain pump, wouldn’t come on, looked underneath and it was unplugged, wires look in good condition, plugged harness into drain pump, calibrated and performed a diagnostics test, completed with no issues or error codes. Unable to test with water, location has no set up for washers. The drain pump is activating and can feel air pushing out, the appliance is working normal"
Near Corpus Christi, TX 78411
Adam
Job Details: 09/18/2020
WASHER MAYTAG MVWB725BW0 Install components tested unit issue resolved.