Service History 318

Near Little Rock, AR 72207
Doug M.
Job Details: 06/28/2019
ICEMAKER KITCHENAID KUID308ESS1 "Replaced fill valve due to 120v too solenoid, solenoid not opening, tested unit operation checks ok.; pckd up 1 W10897719 (valve)"
Near Little Rock, AR 72210
Doug M.
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW4815EW0 "Inspected unit for drain pump running,plugged unit in found emergency drain was activated,after drain pump stopped running performed service diagnostics found no error codes, performed manual test all steps checked ok,calibrated unit operation checks ok"
Near Little Rock, AR 72223
Doug M.
Job Details: 06/28/2019
DRYER WHIRLPOOL WED4950HW0 "Replaced wire harness and terminal block due to shorting/burnt wires,tested unit operation checks ok ; pckd up 1 279320 (terminal block)"
Near Benton, AR 72015
Doug M.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced pantry door and freezer door due to scratches per partner team,unit checks ok"
Near Cabot, AR 72023
Doug M.
Job Details: 06/28/2019
FREEZER WHIRLPOOL EV171NYMQ02 "Inspected unit for no cool,performed amp test found range from 11.93 amps-1.52 amps,found partial frost pattern on evaporator,diagnosed to need evaporator and compressor ; rqstng P&A on 1 W10309994 (compressor) and 1 WP4-81546 (evaporator)"
Near Jacksonville, AR 72076
Doug M.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM "Inspected unit for not cooling found no frost pattern on evaporator with compressor running,amp test 0.47 amps,evaporator is discolored suspecting leak in system,diagnosing unit to need compressor and evaporator ; ordrng 1 W10507886 (compressor) and 1 W10836706 (evaporator)"
Near Conway, AR 72034
Doug M.
Job Details: 06/26/2019
DRYER WHIRLPOOL WED4815EW1 "Replaced door due to being warped not allowing door to stay closed when running,tested unit operation checks ok"
Near North Little Rock, AR 72118
Doug M.
Job Details: 06/26/2019
WASHER WHIRLPOOL WTW5000DW1 "Replaced actuator per f7e5 error shifter fault,replaced fill valve per f8e3 error long fill due to shorted cold water solenoid,calibrated unit, operation checks ok"
Near Little Rock, AR 72202
Doug M.
Job Details: 06/26/2019
ICEMAKER KITCHENAID KUIX505ESS2 "Inspected unit found bin over flowing with ice,replaced bin thermistor due to reading out of range,tested unit operation checks ok ; pckd up 1 WPW10511923 (thermistor)"
Near North Little Rock, AR 72116
Doug M.
Job Details: 06/26/2019
FREEZER WHIRLPOOL WZF34X18DW03 "Replaced control box due to functions not responding,replaced compressor due to no frost pattern and running extremely hot,tested unit operation checks ok"
Near Conway, AR 72034
Doug M.
Job Details: 06/26/2019
OVEN WHIRLPOOL WFG515S0EB1 "Replaced hinge receivers due to door closure issues per customer,tested unit,operation checks ok"
Near Maumelle, AR 72113
Doug M.
Job Details: 06/26/2019
REFRIG WHIRLPOOL WRS555SIHZ00 "Called tech line due to cooling issue on fresh food section,performed service diagnostics found the damper door will not open just clicks,test said to replace damper assembly again due to defect; ordrng 1 W11317276 (diffuser)"
Near Conway, AR 72034
Doug M.
Job Details: 06/26/2019
REFRIGERATOR KITCHENAID KFXS25RYMS0 "Inspected unit for not making ice, found ice bin full,icemaker cycling with120v,found a couple small pieces of ice possible jamming icemaker,performed service diagnostics all steps checked ok,customer stated unit did not make ice all last week til Sunday,as of now icemaker is set to make ice,scheduling for follow up ; schdld next appmnt for 7/1 MON !"
Near Sherwood, AR 72120
Doug M.
Job Details: 06/25/2019
REFRIGERATOR MAYTAG MFI2569YEM "Inspected unit found refrigerator door gaskets torn not allowing for good seal to cabinet,diagnosed to need door gaskets; ordrng 2 W10830055 (gasket-fip)s"
Near Conway, AR 72032
Doug M.
Job Details: 06/25/2019
REFRIG WHIRLPOOL WRT519SZDM02 "Inspected unit for no cool,performed gage test found 30 inch vacuum on low side and 0 pasig on high side,performed leak test found refrigerant leak at evaporator,diagnosed to need evaporator ; ordrng 1 W10836706 (evaporator)"
Near Vilonia, AR 72173
Doug M.
Job Details: 06/25/2019
KITCHEN WHIRLPOOL WDF560SAFM2 "Replaced pump/motor assembly due to shorted wash motor, tested unit operation checks ok"
Near Jacksonville, AR 72076
Doug M.
Job Details: 06/25/2019
DRYER WHIRLPOOL WED8000DW4 "Inspected unit for not starting, tested incoming voltage did not have 240v l1-l2,l1 to neutral 120v,l2 to neutral 0v not allowing unit to start,tested all fuses checked ok,informed customer to call an electrician to have supply voltage corrected, unit checks ok"
Near Little Rock, AR 72210
Doug M.
Job Details: 06/25/2019
ICEMAKER KITCHENAID KUIX305ESS1 "Inspected unit found ice over flowing in bin due to bin thermistor reading out of range,replaced thermistor,tested unit operation checks ok ; pckd up 1 WPW10511923 (thermistor)"
Near Little Rock, AR 72210
Doug M.
Job Details: 06/25/2019
RANGE AMANA AER6303MFS2 "Replaced cooktop due to defect in surface,tested unit operation checks ok"
Near Conway, AR 72034
Doug M.
Job Details: 06/25/2019
DRYER CROSLEY VED6505GW0 "Inspected unit for not heating,tested incoming voltage did not have 240v at l1-l2 84v,l1-neutral 120v,l2-neutral 37v,informed customer unit does not have proper voltage from power supply,tested fuses and air flow all checked ok,customer to call an electrician,unit checks ok"
Near North Little Rock, AR 72118
Doug M.
Job Details: 06/24/2019
OVEN MAYTAG MER8680BS0 "Inspected unit for not baking,tested incoming voltage 240v checked ok,tested voltage from oven control to element checked ok,found bake element to be shorted,diagnosed to need bake element; ordrng 1 W10779716 (elmnt-bake)"
Near North Little Rock, AR 72116
Doug M.
Job Details: 06/24/2019
VENTHOODS WHIRLPOOL 2730-A Customer too have pieces of cabinetry removed to get to unit; schdld next appmnt for 7/1 MON !
Near Little Rock, AR 72207
Doug M.
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL W1TXEMMWT03 "Inspected for not cooling properly found evaporator fan motor not running with 120v to motor,diagnosed to need fan motor ; ordrng 1 WP2315539 (motor-evap)"
Near Little Rock, AR 72207
Doug M.
Job Details: 06/24/2019
ICEMAKER KITCHENAID KUID308ESS1 "Inspected unit for not making ice,performed service diagnostics found recirculating pump not cascading water over evaporator plate to allow ice to form,diagnosed to need pump; ordrng 1 W10908287 (pump)"
Near Maumelle, AR 72113
Doug M.
Job Details: 06/24/2019
MICROWAVE KITCHENAID KOCE500ESS06 "Inspected unit for interior light and open/close door error,found interlock holding mechanism not holding switches into place,diagnosed to need interlock assembly and light bulb; ordrng 1 W10886919 (lmp-basles) and 1 W11241293 (harns-wire)"
Near Little Rock, AR 72223
Doug M.
Job Details: 06/24/2019
OVEN WHIRLPOOL WODA7EC0HZ00 "Replaced blower due to bad bearing causing noisy operation,tested unit operation checks ok"
Near Little Rock, AR 72205
Doug M.
Job Details: 06/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Inspected unit for freezer light not working,found frost build up on light switch not allowing light to turn on,removed frost,heated gasket and raise freezer door an 1/8 inch for better seal,unit checks ok"
Near Cabot, AR 72023
Doug M.
Job Details: 06/21/2019
DISHWASHER AMANA ADB1400AGW1 "Inspected unit for not drying,performed service diagnostics found no error codes,let unit run auto test checked ok,made sure incoming water supply is at least 120 degrees checked ok,customer is using rinse aid,informed customer new dishwashers have shortened dry cycles so some residual water will be present at the end of cycle,verified normal operation, unit checks ok"
Near Little Rock, AR 72223
Doug M.
Job Details: 06/21/2019
DRYER MAYTAG MEDB765FW0 "Replaced main control per f4e4 error control not reading proper line voltage to allow unit to heat,replaced overlay per f2e1 error stuck key,tested unit operation checks ok"
Near Little Rock, AR 72202
Doug M.
Job Details: 06/21/2019
ICEMAKER KITCHENAID KUIX505ESS2 "Replaced water tube due to split in factory seal causing water leak,tested unit,operation checks ok"
Near Greenbrier, AR 72058
Doug M.
Job Details: 06/21/2019
WASHER MAYTAG MVWC465HW2 "Inspected unit for banging noise,performed service diagnostics found no error codes, performed manual test all steps checked,customer explained banging happened when she had a towel in with jeans and shirts,explained to customer on these units to wash like clothing together to help with unbalanced issue,verified normal operation, unit checks ok"
Near Choctaw Township, AR 72031
Doug M.
Job Details: 06/21/2019
RANGE WHIRLPOOL WFE550S0HZ0 "Inspected unit found oven control not responding no display,verified proper voltage to unit,replaced oven control tested unit operation checks ok"
Near North Little Rock, AR 72116
Doug M.
Job Details: 06/21/2019
FREEZER WHIRLPOOL WZF34X18DW03 "Inspected unit for not cooling found control led not on held control temp setting button for 3 seconds unit did not turn on tried 3 more times unit still did not turn on unplugged unit for 30 seconds plugged unit back in unit finally turned on but control box will not respond to temp setting,compressor is running not frost pattern on evaporator after running for about ten minutes,diagnosed to need compressor and control box; ordrng 1 W11253128 (contrl-box) and 1 WPW10750849 (compressor)"
Near Little Rock, AR 72227
Doug M.
Job Details: 06/21/2019