Near San Antonio, TX 78217
Ezequiel V.
Job Details: 11/10/2020
WASHER MAYTAG MVW8230HC0 "Replaced control board on washer unit is partially working, console assembly is damaged will need to reorder. Stuck buttons on current console.; ordrng 1 W11478527 (CONSOLE ASSEMBLY )"
Near Boerne, TX 78006
Douglas H.
Job Details: 11/10/2020
WINE CELLAR WHIRLPOOL WUW55X24HS01 Last trip found issue to be faulty thermistor for upper section. Replaced thermistor to resolve the issue. Unit testing good now. No further issues at this point. Customer paid all costs last trip
Near Kerrville, TX 78028
Colton B.
Job Details: 11/10/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Food is still freezing in refrigerator. Ordering new control and dampner to resolve issue. ; ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)
Near San Antonio, TX 78248
Ezequiel V.
Job Details: 11/10/2020
DRYER ROPER RED4516FW "Replaced blower wheel on dryer, dryer is working as designed no noise heard when spinning. Dryer is working as designed. Job complete."
Near San Antonio, TX 78245
Justin
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG320M0BB2 Replaced burner head for back left burner. Had to replace spark module and spark switch. Unit tested to complete.
Near San Antonio, TX 78257
Tommy B.
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW7120HW0 Still need the door strike. Unit was returned by customer to Lowe’s. ; ordrng 1 W11457841 (DOOR STRIKE)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/10/2020
DISHWASHER MAYTAG MDB8959SKZ0 "Checked dishwasher found unit not going into diagnostics, quick cycle is only operational, ordering control board to resolve issue. Pump is actuating will bring out just in case.; ordrng 1 W11348053 (CONTROL BAORD )"
Near San Antonio, TX 78260
Jim G.
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Verified damper control is not responding and freezer fan is behaving erratically. ; ordrng 1 W11224591 (motor-evap) and 1 WPW10479155 (control)
Near Kerrville, TX 78028
Colton B.
Job Details: 11/10/2020
WASHER MAYTAG MVW7232HW "Issue was that the washer was not draining. Drain filter looked clean. Finding issue to be a piece of debris was preventing impellers on drain pump from spinning. Removed debris, unit now drains."
Near San Antonio, TX 78260
Jim G.
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW4816FW2 Water valve is clogged causing issue with unit advancing to next step; ordrng 1 W11210459 (valve)
Near San Antonio, TX 78212
Jesus C.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Installed new harness, control and sensor. No further issues. Tested to complete."
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW4855HW1 "Issue is a faulty lock and controls. Replaced both, unit now advances cycle. Found unit has a damaged belt. Told property manager that the unit is usable in the mean time and I will order a new belt. Part is out of stock.; ordrng 1 W11239857 (belt)"
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/10/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Customer stated that the lower oven stays on during usage and the user interface becomes unresponsive. Also the user interface periodically flickers. Duplicated the issue in the home with the lower oven. Ordering new user interface to resolve issue.; ordrng 1 W11297709 (console)
Near San Antonio, TX 78248
Ezequiel V.
Job Details: 11/10/2020
DRYER WHIRLPOOL WED4815EW1 "Replaced PTS on dryer due to switch not engaging, dryer is working as designed. Job complete."
Near San Antonio, TX 78257
Tommy B.
Job Details: 11/10/2020
WASHER WHIRLPOOL WFW6620HC This unit was not present in the store
Near San Antonio, TX 78260
Jim G.
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDT730PAHZ Float switch appeared stuck. Used wire tie to secure the float switch holder. ; used 1 WP8567668 (WIRE TIE) from stock
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/10/2020
COOKTOP ELECTRIC MAYTAG MEC5430BDB "I found the resistance of the heating element at 27 ohms which is below and out of specifications for this 1800 watt element. Tested the infinite switch and we had continuous 240 VAC at low, medium and high. This will need to be replaced. Service fee (veteran discount). Our customer paid our service fee and labor for cabinet removal at. Remaining balance if our customer moves forward with repair . Our customer will likely not move forward with repair because it is cost prohibitive.; ordrng 1 W10823693 (elmnt-surf) and 1 WP74007840 (switch- in)"
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 11/10/2020
DISHWASHER KITCHEN AID KDTE234GPS0 "Checked dishwasher found 3rd level track broken ordering both tracks to resolve issue, also ordering adjusters.; ordrng 1 W10546503 (adjuster) and 1 W10653356 (track) and 1 W10653357 (track)"
Near San Antonio, TX 78254
Richard G.
Job Details: 11/10/2020
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 Customer complaint is that the screen blanks out and has to be reset to be used. Verified issue. Ordering control and console.; ordrng 1 W11261165 (cntrl-elec) and 1 W11428583 (CONSOLE)
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "I called and left a message with our customer and received voice mail. When I arrived they were not expecting me and had to run. I was able to quickly asses the problem and take a picture of the model number and serial number. There is however, no purchase date on the call and I had no time to secure a receipt. This was sent as a COD call and I did not collect a service fee because our customer was in a hurry to get to an appointment. Customer will need to be contacted with estimate and service fee invoice unless entitlement can be developed. Actual goods issue date is 23 July 2019 and it appears to be a new build home so closing date and picture of closing document will be needed to secure path to payment under warranty. Unit will need a dryer repair kit as well as a new detergent dispenser. Rack adjuster kit already ordered. Other part ordered. No service fee collected. Remaining balance due upon completion unless warranty can be established.; ordrng
Near San Antonio, TX 78252
Jesus C.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Installed new drier. Vacuum and recharge. Holding charge. Cooling in freezer section. Advised customer to monitor for any issues. Job complete. ; used 1 WPW10143759 (DRIER-HV) from stock
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/10/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Our customer is having problems with the unit turning off by itself as well as the light is not working currently from the user interface. I ran diagnostics and received no errors. I explained to our customer how to turn off the ovens in this model. Ran component activation of all loads and they all functioned as designed. I preheated each oven at the same time to 300 degrees F. It took considerably longer for the upper oven to reach temperature then the lower one according to the display. The upper oven signaled that it had reached temperature by tone but not by the display. However, the lower unit was functioning as designed. This unit also had a late response when cancelling the bake. This unit according to the owners manual turns the light on when the door is open. I showed our customer this in the owners manual. However, when you set it to off and open the door, the light comes on. This unit will new control boards as well as a new UI. Part
Near San Antonio, TX 78264
Jesus C.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Installed new compressor and drier. Vacuum and recharge unit. Plugged in. Compressor is running. Unit is staring to cool. No further issues. Tested to complete. ; used 1 WPW10143759 (DRIER-HV) from stock
Near San Antonio, TX 78254
Richard G.
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDF331PAHS1 Customer complaint is that the dw is not draining properly. Entered diagnostics and found no error codes. Automatic test passed all steps. Unit is draining as designed. Tested to complete. Unit is good to go.
Near San Antonio, TX 78256
Tommy B.
Job Details: 11/10/2020
COOKTOP GAS KITCHENAID KCGC506JSS00 Customer stated that the unit knobs may be turning on by themselves. Unit appears to be in proper working order. Could not duplicate issue in the home. Reviewed use and care and operating procedures with the customer. O further issues at this time.
Near San Antonio, TX 78254
Richard G.
Job Details: 11/10/2020
WASHER MAYTAG MVWB835DC3 "Customer complaint is that the unit is not powering on. Was able to enter diagnostics and found error codes F6E2 communication error ui can not hear acu, F2E1 ui stuck button. Ordering control and ui.; rqstng P&A on 1 W11120178 (console) and 1 W11170706 (cntrl-elec)"
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Customer stated that the icemaker is not currently functioning. Found issue to be caused by the icemaker arm being in the raised position. Reviewed use and care along with what to expect from the refrigerator with the customer. Unit tested good with no issues at this time install and instruct fulfilled now.
Near Helotes, TX 78023
Tommy B.
Job Details: 11/10/2020
DISHWASHER MAYTAG MDB9959SKZ0 Previous visit found faulty pump and motor assembly. Swapped out with new parts to resolve issue. Unit tested good with no further issues at this time.
Near San Antonio, TX 78253
Douglas H.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Last trip found faulty compressor. Replaced compressor to resolve the issue. Unit testing good now. No further issues at this point.
Near San Antonio, TX 78224
Ezequiel V.
Job Details: 11/10/2020
RANGE WHIRLPOOL WFE525S0HB1 "Checked range found light not turning off and temperature offset ordering control board to resolve issues, ; ordrng 1 W11204519 (cntrl-elec)"
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Replaced wire harness on refrigerator due to tears on wires, after replacement no issues with refrigerator, unit is working as designed. Job complete."
Near San Antonio, TX 78261
Douglas H.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Ice maker stopped making ice. Found e5 error, thermistor shorted out. Ordering ice maker to resolve the issue. Part on b/o. Customer had email proof with model & serial number showing that the warranty was extended by Whirlpool, this email was from whirlpool (see quick pics); saved tckt"
Near San Antonio, TX 78254
Richard G.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer complaint is that the door handles are loose. Tightened all door handles. Tested to complete. Unit is good to go.
Near San Antonio, TX 78219
Ezequiel V.
Job Details: 11/10/2020
DISHWASHER AMANA ADB1400AGW1 Replaced pump and motor on dishwasher after replacement unit is working as designed no issues. No error codes found job complete.
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/10/2020
DRYER WHIRLPOOL WED7500GC0 "Unit had an obvious Problem with the rollers, belt or motor.Ran diagnostics and re dived error code F4E4 L2 line voltage error and F2 E1 user interface stuck key. Found excessive lint build up on rollers, they were fine as well as the motor and pulley. Conducted an extensive cleaning of drum padding, rollers, motor and all other lower compartment parts. Tested unit. Sound is gone. Unit is now fully functional."
Near Castroville, TX 78009
Justin
Job Details: 11/10/2020
MICROWAVE OVEN KITCHEN AID KOCE500ESS01 Found the unit hardwired and not long enough to remove oven. Customer will get with electrician and have the plug switched out to disconnected for us to do the repair. Will call and reschedule. ; O-emld tckt
Near San Antonio, TX 78260
Jim G.
Job Details: 11/10/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced control. Issue resolved.
Near Castroville, TX 78009
Justin
Job Details: 11/10/2020
VENT HOOD WHIRLPOOL WVU17UC0JS Spoke with customer and she agreed to appointment for Monday. ; schdld next appmnt for 11/9 MON !
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 11/10/2020
WASHER WHIRLPOOL NTW4516FW3 Checked washer found off balance error code recalibrated washer no issues after calibration unit is working as designed. Job complete.
Near San Antonio, TX 78230
Jim G.
Job Details: 11/10/2020
WALLOVEN KITCHEN AID n/a Hidden bake element failure. ; ordrng 1 WPW10207398 (elmnt-bake)
Near Natalia, TX 78059
Richard G.
Job Details: 11/10/2020
WASHER MAYTAG MVWB765FW Customer states he canceled this appointment. He will contact us to reschedule.; O-emld tckt
Near San Antonio, TX 78229
Richard G.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced slides and brackets. Freezer door is now closing properly. Tested to complete. Unit is good to go.
Near San Antonio, TX 78245
Justin
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW7120HW0 "Replaced main control board, ran calibration on unit. Holding off on console, unit seems to be working as designed. Will have customer use multiple settings to text it out."
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 11/10/2020
DRYER WHIRLPOOL WGD5000DW3 Checked dryer found screws on inner liner of door removed door unit is working as designed. Job complete.
Near Cibolo, TX 78108
S. L.
Job Details: 11/10/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Found water not turning off at dispenser icemaker not functioning at this time E2 error code temperatures good and unresponsive pantry UI. Found pantry door harness full of water and corrosion. Needs pantry door UI and harness. Possibly needs dispenser UI as well requested otl. Needs LED module for FC.; rqstng P&A on 1 W10695459 (module) and 1 W10815669 (dor-fip ss) and 1 W11170612 (HARNESS) and 1 WPW10769076 (cntrl-elec), states that autho needed"
Near San Antonio, TX 78245
Richard G.
Job Details: 11/10/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced pump. Tested to complete. Unit is good to go.
Near San Antonio, TX 78253
Richard G.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced mullion. Tested to complete. Unit is good to go.
Near Von Ormy, TX 78073
Jesus C.
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Tested dishwasher. Found leak from drain hose. Hose not secured to pump. Secured hose. No further leaks. Tested to complete.
Near San Antonio, TX 78244
S. L.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Unit is ELW snapped phot of closing docs. Found bad inlet valve ordered part call when part comes in.; ordrng 1 WPW10179146 (valve-inlt)
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/10/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Our customer is having a problem with the lower oven not heating. I ran diagnostics and received error code F6E4 UI to control state status 5 times o25 April 2020. I cleared the error codes and ran component activation starting with the lower oven. I found that the lower oven bake and broil were not working. Had to uninstall the double oven from the cabinetry. The heating elements had good resistance. However, the thermostat was open. Had to dissemble blower fan to reach the thermostat. Replaced the thermostat, reassembled unit and installed back into the cabinetry. Tested unit, both the bake and the broil elements are now working as designed. Preheated both ovens to 200:and 250 degrees F respectively. Unit is now fully functional."
Near San Antonio, TX 78258
Jim G.
Job Details: 11/10/2020
DRYER WHIRLPOOL WED4815EW1 Verified issue was air flow. Wall vent was clogged with lint.
Near Floresville, TX 78114
S. L.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Found unit not going to defrost checked frost pattern evaporator checked thermistor at 77 degrees and 32 found thermistor 1k off. Checked,defrost from main control and UI no defrost coming on checked wires. Needs new User interface and main control. Advised customer to get unit to defrost by unplugging it for at least 12 hours to allow unit to defrost and cool again will have thermistor on hand also since reading is slight more off than nominal. Call when parts come in.; ordrng 1 W11214887 (USER INTERFACE) and 1 W11449482 (MAIN CONTROL ) and 1 WPW10384183 (thermistor)"
Near San Antonio, TX 78257
Douglas H.
Job Details: 11/10/2020
DRYER WHIRLPOOL WED4815EW0 On call ahead customer stated thought they canceled the appointment as they have replaced unit with a new one. Service no longer needed.
Near Atascosa, TX 78002
Jesus C.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Unit not cooling. Compressor running. Found Low on Freon. Installed dye drier. Recharge unit. Starting to cool. Will reschedule to check for leaks. Ordering evap as precaution. ; ordrng 1 WP2188823 (evaporator)
Near Boerne, TX 78015
Colton B.
Job Details: 11/10/2020
DRYER WHIRLPOOL WED9500TW2 Issue is that clothes don’t always dry unless they’re on time dry. Talked to customer about the sensor reading some clothes dry before others. A roller has developed a flat spot. Customer wants to do a complete dryer repair kit as a maintenance repair. Collected second appliance diagnostics fee along with P & L. Ordering kit and returning.; ordrng 1 4392067 (dryer repair kit)
Near San Antonio, TX 78258
Shawn W.
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS04 "Called Tech Line, we checked the wire leading to the UI s in the door and they read 12.47 VDC. Because our customer is having intermittent problems we deduced that there is a slight shorted wire in the door and that the door will need to be replaced. SR# 7728811340. Part ordered. ; ordrng 1 W11221357 (SWITCH) and 1 W11330486 (PANEL UI) and 1 W11449015 (LEFT DOOR)"
Near San Antonio, TX 78245
Justin
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Running unit through diagnostics now, will need water inlet valve. ; ordrng 1 W11175771 (valve-inlt)"
Near Atascosa, TX 78002
Jesus C.
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW8500DC5 Installed new control and UI. No issues during testing. Unit is working properly. Job complete.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/10/2020
WASHER MAYTAG MVWB765FW0 "Issue is a noisy washer and water left in the dispenser. Water pressure into tub was a little low, which is the cause for water in dispenser. Found F3E2 error in diagnostics to back that up. Ordering a new valve to resolve that issue. Noise is coming from a blown bearing. Ordering new gear case to resolve that issue as well. Gearcase is on back order, not scheduling a return date. ; rqstng P&A on 1 W11165546 (valve) and 1 W11455453 (GEARCASE ), states that autho needed"
Near San Antonio, TX 78232
Jim G.
Job Details: 11/10/2020
ICEMAKER (STANDA KITCHEN AID KUIC18PNXS Collected service fee. Apparently a power circle was all that was needed. Issue resolved.
Near San Antonio, TX 78245
Justin
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Pump motor arm is missing, need new pump. ; ordrng 1 W11025157 (pump&motor)"
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 11/10/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 Replaced evap cover due to fan not turning on after replacement fan is working as designed no issues. Job complete.
Near San Antonio, TX 78255
Colton B.
Job Details: 11/10/2020
WASHER MAYTAG MVWB865GC0 Issue was a noisy wash. Replaced gear case and slider to resolve issue. Calibrated unit and ran a test cycle. Unit tested good.
Near Schertz, TX 78154
S. L.
Job Details: 11/10/2020
WASHER WHIRLPOOL WFW6620HW0 "Unit is level and legs down Found off balance and suds error codes ran test cycle drain spin fill function all working noticed excessive suds in tub customer is using affresh found concentration set to factory settings of 2 reset,concentration to 6 ran test sudsing decreased advised customer to load clothes loosely not over full. Advised customer to experiment with different soaps and to run affresh cycle prior to use since concentration level has been changed."
Near Universal City, TX 78148
S. L.
Job Details: 11/10/2020
RANGE WHIRLPOOL WFC150M0EB3 "Found left front infinite switch not operating, replaced with truck stock tested all burners educated customer on new style burner. And while i was there removed door cleaned inside glass and advised customer door is not sealed. All operations normal.; used 1 WP3149404 (SWITCH) from stock"
Near Converse, TX 78109
S. L.
Job Details: 11/10/2020
COOKTOP GAS KITCHEN AID KCGS556ESS02 Found rear left burner cap not sitting correctly on burner causing delayed ignition and gas build up which makes large flame. Corrected tested unit all operations normal.
Near San Antonio, TX 78263
S. L.
Job Details: 11/10/2020
VENTHOODS WHIRLPOOL WVW53UC0FS3 Removed right side light replaced tested both lights now working unit operating as designed.
Near Elmendorf, TX 78112
S. L.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found unit cabinet not sitting level. Unit in RV and needs to have island removed by RV dealer to confirm if issue is with unit or level of where unit os sitting unit not icing over customer complained of door opening while moving per job notes from last visit rear right of unit needs to be shimmed. Advised customer that she will need to get unit uninstalled and then have dealer check level of floor and correct installation if dealer feels issue is in liner or cabinet they will need to contact us for assistance referred customer to customer service and dealer. Called trade partners spoke to Paige sr 7726750546 documented what is going on she put in file to not dispatch again unless unit made accessible .
Near Schertz, TX 78154
Shawn W.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS571C1HZ01 "Called Whirlpool Trade Partners and spoke with Laura to determine entitlements. She told me that this unit has a goods issue date of April 2016 but a purchase date of 21 August 2020 and that it is covered up under warranty. SR # 7729238002. Our customer would like to purchase another shelf. Includes labor charge for delivery. I replaced ice maker but noticed that the unit will not dispense ice or water. This unit will perhaps need new water valves. Parts ordered. I will have our customer double check that the water intake is turned on and if not have them remove the refrigerator for testing of water valves. The ice maker is covered under warranty but the shelf is not.; ordrng 1 W11130203 (shelf-glas), used 1 W10873791 (ICE MAKER) from stock"
Near San Antonio, TX 78254
Douglas H.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Last trip found faulty lower ice maker and faulty eyebrow UI. Replaced both to resolve the issue. Unit functioning as designed now. Didn’t glitch when lower ice maker turned on. Per NR CRP the parts.
Near Boerne, TX 78015
Tommy B.
Job Details: 11/10/2020
COOKTOP GAS KITCHENAID KCGS550ESS01 Customer stated that the issue is with the lettering on the cooktop. It is barely visible. Part already ordered by prescreen process.; saved tckt
Near Kerrville, TX 78028
Colton B.
Job Details: 11/10/2020
WASHER MAYTAG MHW5630HC0 Customer says unit is under warranty but does not have a receipt. Called partner team who gave me a goods issued date of 05/07/2019. Customer will try to find receipt and call us back if unit still needs repairing.
Near San Antonio, TX 78219
Ezequiel V.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced both light modules top back left and control board is working as designed. Job complete.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/10/2020
WASHER MAYTAG MVWB865GW0 "Issue is an unresponsive UI. Replaced console to resolve issue, unit tested good."
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/10/2020
MICROWAVE OVEN KITCHENAID KMBP100ESS03 Checked microwave found bad interlock switches parts on order will return when parts come in; schdld next appmnt for 11/12 THU !
Near San Antonio, TX 78247
Jim G.
Job Details: 11/10/2020
DRYER AMANA NED4655EW1 Verified a fault at the L2 on the receptacle. Not an issue with the appliance. I used a wire tie to secure the harness during evaluation. ; used 1 WP8567668 (WIRE TIE ) from stock
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 11/10/2020
WASHER MAYTAG MVW6230HW0 Checked washer found no leaks coming from washer no hard water spots indicating any leaks unit is working as designed. Job complete.
Near San Antonio, TX 78260
Jim G.
Job Details: 11/10/2020
WASHER MAYTAG MVWX655DW1 Unit had several motor fault issues. Verified the nut to the cam assembly had dislodged and allow it to make contact with the pulley cover shield. ; ordrng 1 W11026785 (motor-drve) and 1 W11239857 (belt)
Near , TX 78015
Tommy B.
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Last visit found faulty pump and motor assembly. Swapped out with new parts to resolve issue and unit is now testing good with no further issues at this time.
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG320M0BS3 Customer stated safety concerns regarding oven door temperature during usage. Door is very hot to the touch as well as the handle. Service point or in service matters recommend purchasing a insulation kit. The door seal also needs to be replaced. Ordering parts to resolve issue.; ordrng 1 W11025151 (insulation) and 1 WPW10535778 (gaskt-door)
Near San Antonio, TX 78223
Jesus C.
Job Details: 11/10/2020
WASHER MAYTAG MVWX655DW Tested washer. Not spinning. Found wiring to capacitor damaged. Repaired wiring. Now spins and agitates. No further issues. Tested to complete.
Near San Antonio, TX 78224
Jesus C.
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDT730PAHZ Tested dishwasher. Found door not shutting. Door latch not catching. Fixed latch. Door now shutting. No further issues. Tested to complete.
Near San Antonio, TX 78252
Jesus C.
Job Details: 11/10/2020
DRYER WHIRLPOOL WED4850HW0 Installed new terminal block. No further issues. Tested to complete.
Near Cibolo, TX 78108
Shawn W.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced control. Turned unit on as well as water. I bled the air out of the line. Explained to our customer to wait 24 hours or ensure temperatures were at 38 and 0 F before placing perishables in the unit. Also explained to give us a call if unit is not cool by tomorrow morning.
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Checked refrigerator ice maker no issues with ice maker, ordering emoter giving faulty reading ordering emitter and receiver to resolve issue.; ordrng 1 W10518658 (cntrl-elec) and 1 W10832970 (cntrl-elec)"
Near San Antonio, TX 78261
Jim G.
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Unit was showed signs of low voltage. Verified no or diminished voltage at L2. Unit is hard wired. used wire tie to secure harness during evaluation. Verified incoming voltage was adequate however the wire nuts used were not making proper contact. Cleaned contacts and rescued wire nuts. Issue was resolved.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/10/2020
WASHER MAYTAG MVWX655DW "Issue is that unit is not shifting from spin to agitation. Replaced actuator to resolve issue, unit tested good. Had to uninstall and reinstall cam due to it getting stuck a bit. After I did that the unit worker as intended."
Near San Antonio, TX 78257
Douglas H.
Job Details: 11/10/2020
RANGE JENN-AIR PRG4810NP Customer stated left door not closing properly and unit not igniting. Found ignition issue to be vapo locked in gas lines. Bled the lines to resolve that issue. Left door issue caused by hinge slipped out of place. Resecured hinge to resolve that issue. Unit testing good now. No further issues at this point. Collected Sc and labor.
Near San Antonio, TX 78215
Jesus C.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL n/a Installed new control. No further issues during testing. Unit is working properly. Job complete.
Near San Antonio, TX 78227
Jesus C.
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed new door panel and handle. No further issues. Tested to complete.
Near San Antonio, TX 78261
Jim G.
Job Details: 11/10/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Not voltage at L2. Unit was hard wired. Resecured wire nuts. Issue resolved. Used wire tie to secure harness during repair. ; used 1 WP8567668 (WIRE TIE. ) from stock
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/10/2020
RANGE KITCHEN AID KSDB900ESS Checked range found blade off fan rubbing on back wall adjusted fan no longer hitting wall unit is working as designed. Job complete.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/10/2020
WASHER WHIRLPOOL WFW5620HW0 Checked washer found pressure hose backed off with error code f0e2 reseated hose error code no longer present washer is working as designed no issues. Job complete.
Near San Antonio, TX 78217
Douglas H.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL JS48PPDBDA Removed compressor control to send out for rebuild. ; saved tckt
Near San Antonio, TX 78258
Jim G.
Job Details: 11/10/2020
ICEMAKER (STANDA SCOTSMAN CU50PA-13 Replaced bin thermistor. Issue resolved.
Near San Antonio, TX 78247
Jim G.
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Pantry deli UI is shorted. Verified voltage at harness. ; ordrng 1 WPW10769076 (cntrl-elec)
Near San Antonio, TX 78247
Jim G.
Job Details: 11/10/2020
MW-HOOD COMBO WHIRLPOOL WMHA9019HZ1 Interlock switches are also at fault. ; ordrng 1 W11197766 (interlock)
Near Helotes, TX 78023
Justin
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KBSN602EPA01 "Unit is defective, has 2 small scratch on the inside of door. ; ordrng 1 W10800782 (dor-fip ss)"
Near Hill Country Village, TX 78232
Shawn W.
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG505M0BS3 Replaced burner head. Tested unit. Burner is now functioning as designed.
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Replaced refrigerator door due to damage, no dents or damage on door after replacement. Job complete."