Service History 303

Near Alexander, AR 72002
Doug M.
Job Details: 08/12/2019
WASHER MAYTAG MVWX655DW1 "Inspected unit for clicking noise , had customer put a load of clothes in to run a normal cycle noise coming from gear case , diagnosed to need gear case; ordrng 1 W11035751 (gearcase)"
Near Little Rock, AR 72212
Doug M.
Job Details: 08/12/2019
KITCHEN KITCHENAID KDTE704DSS0 "Installed listed parts per error codes, performed manual test all steps checked ok verified normal operation unit checks ok"
Near Little Rock, AR 72210
Doug M.
Job Details: 08/12/2019
A-DOTT WHIRLPOOL GEW9200LL1 "Inspected unit for not starting, found control would turn on but not starting,tested all fuses checked ok, verified 240v,120v, found start-relay on main control causing clicking sound on control, diagnosed to need main control WP8546219
Near Little Rock, AR 72204
Doug M.
Job Details: 08/12/2019
REFRIG WHIRLPOOL WRS321SDHZ00 "Inspected unit for loose door handle found bottom screw on freezer was not tightened at install,inspected threads checked ok,tightened handle,tested unit operation checks ok"
Near Maumelle, AR 72113
Doug M.
Job Details: 08/12/2019
WASHER MAYTAG MVWB835DC4 "Inspected unit for noise, found the suspension is bottoming out , diagnosed unit to need suspension kit; ordrng 1 W11130356 (suspension)"
Near Little Rock, AR 72206
Doug M.
Job Details: 08/12/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Inspected unit for not making ice, performed service diagnostics found waterline in door freezing due to heater not working, diagnosed to need freezer door; ordrng 1 LW11026425 (dor-fip)"
Near Hot Springs, AR 71913
Doug M.
Job Details: 08/12/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Inspected unit for freezing in refrigerator, ran service diagnostics found diffuser not opening and closing properly, diagnosed to need diffuser and main control; ordrng 1 W11164593 (diffuser) and 1 W11293378 (cntrl-elec)"
Near Little Rock, AR 72209
Doug M.
Job Details: 08/12/2019
WASHER WHIRLPOOL WTW5000DW2 "Removed coins from under agitator,informed customer they have a one time I&I per 1 year warranty,instructed customer to check pockets before loading washer,unit checks ok"
Near Maumelle, AR 72113
Doug M.
Job Details: 08/12/2019
WASHER MAYTAG MVWB865GW0 "Inspected unit for not cleaning properly, ran diagnostics found no error codes, performed manual test found unit working as designed ,instructed customer on proper use of unit"
Near Little Rock, AR 72206
Doug M.
Job Details: 08/12/2019
DRYER AMANA NED4655EW1 "Inspected unit found thermal fuse shorted not allowing unit to start,replaced thermal fuse tested unit found heat cycle staying on to long causing thermal fuse to short,replaced thermal cutoff kit tested unit, operation checks ok; used 1 279816 (CUTOFF), and 1 WP3392519 (FUSE) from stock"
Near Hot Springs, AR 71901
Doug M.
Job Details: 08/12/2019
ICEMAKER KITCHENAID KUIX505ESS2 "Replaced listed parts due to thin cloudy ice,and intermittent ice over flowing,tested unit operation checks ok"
Near Port Lavaca, TX 77979
Michael
Job Details: 08/01/2019
WASHER MAYTAG MVWB835DW4 "Error code F3E2, F8E1, F0E4, F0E31, cleared error codes and tested the inlet valve, bad valve, tested all the functions on manual all is good except the inlet valve, ordered part and rescheduled customer ; ordrng 1 W11165546 (valve)"
Near Victoria, TX 77904
Michael
Job Details: 08/01/2019
WASHER MAYTAG MVWB765FW3 "Error code F3E2, F8E1,, cleared error codes and calibrated, tested inlet valve would not let any water though on either side, ordered part to resolve issue ; ordrng 1 W10758828 (valve)"
Near Victoria, TX 77904
Michael
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Plugged the appliance in, the amps on the compressor are at 158-163, the appliance is cooling, the bimetal shows to be open. Ordered part to resolve issue ; ordrng 1 W10861655 (harns-wire)"
Near Kingsville, TX 78363
Adam
Job Details: 08/01/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 Did not receive motor assembly for this job from the original rescheduling date. Reschedule installation for this Friday; schdld next appmnt for 8/2 FRI !
Near Inez, TX 77968
Michael
Job Details: 08/01/2019
WASHER MAYTAG MVWB835DW0 "Error code F7E8, F7E5, F0E5, F7E0, cleared error codes was unable to run diagnostics, the gearcase is shot, oil all underneath the appliance. Ordered parts to resolve issue ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W11165546 (valve)"
Near Alice, TX 78332
Adam
Job Details: 08/01/2019
WASHER MAYTAG MVWB450WQ Unit is out of warranty. Customer does not wish to continue with repairs
Near Port Aransas, TX 78373
Adam
Job Details: 08/01/2019
REFRIGERATOR KITCHENAID KFCS22EVMS8 Parts for this job have not been received. Contacting customer with apologies and instructions to wait for new installation date from office. Parts needed are having icemaker and water valve.; saved tckt
Near Port Aransas, TX 78373
Adam
Job Details: 08/01/2019
REFRIGERATOR SAMSUNG RS25J500DSR/AA Call Samsung partner care troubleshoot issue over phone with representative name Presley advised of replacing part and supplied me with part number. Da97-16668a. Sr#7003264928 Samsung Presley. After relaying information to customer customer has declined further service and may schedule a return visit within 90 days. Customer is aware of past 90 days will require another service call fee and rough estimate of part cost according to Macon is one 114.06. if customer does schedule a return visit within the 90 days go ahead and pre-order parts number. Da97-16668a Assembly cover. Unit is a Samsung refrigerator and is out of warranty. Collected a service call fee of 129.90
Near Port Aransas, TX 78373
Adam
Job Details: 08/01/2019
DISHWASHER KITCHEN AID KDFE104DSS3 After explaining billing process to customer she became very upset stating we were trying to take advantage of her after diagnostics were already done on the stove. Called customer to tell her my findings and ask if she would like for me to continue with second appliance which would be the dishwasher because there would be a separate service charge for that unit as well. At this point customer became irate threatening with a bad review as well as contacting Better Business Bureau because of our billing practices. I explain to the customer that is why I called her before I continued with the second appliance because there would be reoccurring fees for diagnostic plus cost of parts plus cost of installation/labor. Customer became argumentative and I stated to customer I’m willing to leave the home right now and discontinue service. Customer hung up on me before anything was resolved. Locked customers front door and put key back in lockbox. Contacted NR
Near Kingsville, TX 78363
Adam
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW4950HW0 No error codes found calibrated and tested unit all functions work as designed. Issue resolved
Near Seadrift, TX 77983
Michael
Job Details: 08/01/2019
WASHER MAYTAG MVWB765FW0 "Error code F5E3; F0E2, F2E1, cleared error codes, calibrated and performed a diagnostics test, also tested UI, also tested inlet valve and spin cycle, agitation on manual. The appliance is working normal"
Near , TX 77983
Michael
Job Details: 08/01/2019
OVEN WHIRLPOOL WOS51ES4ES00 "Installed parts ordered, the appliance is working normal, no further issues"
Near Port Lavaca, TX 77979
Michael
Job Details: 08/01/2019
WASHER MAYTAG MVWB865GW0 "Installed part ordered, tested the inlet valve, the appliance and valve are working normal"
Near Corpus Christi, TX 78414
Adam
Job Details: 08/01/2019
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Inspection of unit shows LED modules in freezer compartment are very dim on the point of going out completely. Replace LEDs and door switch to resolve issue; ordrng 1 1115373 (swtch sub 4387911) and 1 1118894 (switch,light) and 4 W10843339 (module)s"
Near Victoria, TX 77904
Michael
Job Details: 08/01/2019
MICROWAVE WHIRLPOOL UMV1160CW6 "Unable to locate the appliance, spoke RTM Cindy and she said they canceled last week and no longer have the appliance."
Near Bloomington, TX 77951
Michael
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW7300DW0 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no error codes, the appliance is is working normal"
Near Port Aransas, TX 78373
Adam
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW8040DW4 Inspection of unit shows no error codes. Automatic and manual testing show all functions work as designed. Recalibrated unit and instructed customer on correct loading and soap management for unit. Customer instruct issue resolved
Near Corpus Christi, TX 78418
Adam
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Install components issue resolved.
Near Victoria, TX 77904
Michael
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW5000DW0 "No error codes on arrival, calibrated and performed a diagnostics test, completed with no error codes. Tested spin cycle manual, the appliance is spinning and working normal"
Near Blue Ridge, VA 24064
Chris S.
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Freezer led module is getting voltage but isn’t working. ; ordrng 1 W11205083 (module)
Near Victoria, TX 77904
Michael
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ "I was unable to verify model/serial, sticker was pealed off. Called and spoke with Nick, he said to go ahead and close out the ticket and advise the RTM it’s void without the sticker."
Near Blue Ridge, VA 24064
Chris S.
Job Details: 08/01/2019
DISHWASHER MAYTAG MDB8989SHZ0 Dispenser spring has come out and the rinse aid seems to be leaking. ; ordrng 1 W10861000 (detergent dispenser)
Near Victoria, TX 77904
Michael
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ "Unable to locate appliance. Per RTM Cindy, the appliance is no longer in the warehouse, she will cancel order in their system."
Near Blacksburg, VA 24060
Uriah B.
Job Details: 08/01/2019
LAUNDRY MAYTAG MVWB835DW4 F3e2F8e1F2e1Needs inlet valve. No water coming in and thermistor shorted. ; ordrng 1 W11165546 (valve)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 08/01/2019
WASHER MAYTAG MVWX655DW1 Loud squeal when spin starts up. Ordering new one belt and pulley. ; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)
Near Kingsville, TX 78363
Adam
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Install components issue resolved. Advised customer of 24 hour period before unit comes back to temperature.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 08/01/2019
WASHER MAYTAG MHW5630HW0 Cx says next Monday 8/5 works better.; schdld next appmnt for 8/5 MON 8-12
Near Victoria, TX 77904
Michael
Job Details: 08/01/2019
RANGE WHIRLPOOL WFE320M0ES2 "Installed a power cord and plugged appliance into 220 outlet. Tested temperature, the temperature maintained at 350 degrees for 10 minutes. The appliance is working normal"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 08/01/2019
OVEN WHIRLPOOL WFE515S0ES2 Left leg went kapow. Needs harness and terminal block.Terri.vangelos@gmail.com; ordrng 1 W11219898 (harns-wire) and 1 WPW10245259 (block-term)
Near Dublin, VA 24084
Uriah B.
Job Details: 08/01/2019
WASHER WHIRLPOOL WFW3090JW0 F38F13F03J21-5 to j21-6 5vdcUnit in emergency drain. Control not giving proper voltage to the sensor. SR7725476019; ordrng 1 W11044866 (switch-wl) and 1 W11334214 (CCU)
Near Roanoke, VA 24015
Chris S.
Job Details: 08/01/2019
WASHER WHIRLPOOL WFW5620HWP0 "Found error codes F8E1,F6E3and F0E2. When doing a diagnostic test cycle basket never spun. Checked wire harness for continuity to the motor and also checked motor winding resistance. All checked ok. Will replace acu. ; ordrng 1 W11322903 (cntrl-elec)"
Near Corpus Christi, TX 78414
Adam
Job Details: 08/01/2019
WASHER MAYTAG MVWX655DW1 Install component issue resolved.
Near Roanoke, VA 24012
Uriah B.
Job Details: 08/01/2019
DISHWASHER WHIRLPOOL WDP370PAHW0 Replaced control because of stuck relay. Upper spray arm not spinning due to insufficient wash pump.; ordrng 1 W11025157 (pump&motor)
Near Vinton, VA 24179
Chris S.
Job Details: 08/01/2019
AK 12 4 DOOR WHIRLPOOL WRX988SIBM03 Called customer and explained that we need a clip. Will reschedule for Thur. ; ordrd 1 W10852685 (clip)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 08/01/2019
OVEN JENN-AIR WG30100W "Needsbake ignitor. 12400035 - ignitor kit. WP489355 - screw. 5.50(x2) ; ordrng 1 12400035 (igniter,oven) and 2 WP489355 (screw)s"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 08/01/2019
MICROWAVE KITCHENAID KHMS2050SSS0 WP8206635 - control panel. WPW10391271 - UI board. 8206504 - handle. Board is fritzing out intermittently. Cx also wants handle which has a crack in it. ; ordrng 1 8206504 (hndle-door) and 1 WP8206635 (cntrl-elec) and 1 WPW10391271 (cntrl-elec)
Near Victoria, TX 77901
Michael
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW5000DW1 "Error code F8E1, F2E1, F5E3, cleared error codes and tested the drain pump, it was stuck and not draining. Unplugged the appliance and removed the water out of the washer with a shop vac. Removed drain pump and installed new drain pump, calibrated and performed a diagnostics test, the appliance is draining and working normal"
Near Cave Spring, VA 24018
Uriah B.
Job Details: 08/01/2019
KITCHEN WHIRLPOOL WDT730PAHZ0 "F4e3F7e1F5e1Found pump getting power, but not running. Needs pump and motor. ; ordrng 1 W11085683 (pump&motor)"
Near Victoria, TX 77904
Michael
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW8500DC5 "Installed part ordered, calibrated and performed a diagnostics test, the appliance is working normal, made adjustments on the lid"
Near Cave Spring, VA 24018
Chris S.
Job Details: 08/01/2019
MICROWAVE WHIRLPOOL WMH32519HB3 Installed control board and tightened all the micro switch connections. Checked operation. All operations check ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 08/01/2019
DRYER MAYTAG MGD5630HW0 "F3e3Inlet thermistor out of range per code. Oh meter reading read fine. No visible issues with wiring. Per techline, the tech sheet is incorrect in diagnosing the ACU. LED should be blinking constantly, not solid. All signs pointing to an airflow issue at this point. Removed the duct from the back and ran again. SR7725494403; ordrng 1 W10606694A (lp to gas) and 1 W11350257 (CNTRL BOARD) and 1 WP8577274 (thermistor)"
Near Cave Spring, VA 24018
Chris S.
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRF560SEYB02 Found evaporator drain was clogged. Cleared drain and removed ice/frost from freezer section. Sealed face frame with adhesive. ; used 1 8201711 (ADHESIVE ) from stock
Near Daleville, VA 24083
Chris S.
Job Details: 08/01/2019
FREEZER WHIRLPOOL WRX988SIBM03 Freezer section had a lot of frost buildup. Cleared frost and heated gasket forming it into the correct position. Also sealed face frame of the freezer door. ; used 1 8201711 (ADHESIVE. ) from stock
Near Austinville, VA 24312
Uriah B.
Job Details: 08/01/2019
WASHER WHIRLPOOL WFW8540FW1 Replaced water level sensor. All checks ok at this time.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 08/01/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Door bent and outer case bent. Needs door and outer case.; ordrng 1 W11173813 (door/mw) and 1 W11207441 (wraper-cab)
Near Dublin, VA 24084
Uriah B.
Job Details: 08/01/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced both inlet valve and dual valve. All checks ok at this time.
Near Little Rock, AR 72202
Doug M.
Job Details: 08/01/2019
N/A N/A n/a "Inspected unit found power cord burnt after plugging in to outlet,also shorted filter board and door switches,diagnosed to need power cord,filter board and door switches; ordrng 1 W10422269 (filter) and 1 W10708076 (cord-power) and 3 W10727360 (microswitch)s"
Near Fairplay Township, AR 72019
Doug M.
Job Details: 08/01/2019
RANGE SAMSUNG NX58F5500SS "Inspected unit for broiler not igniting, verified 120v to igniter , igniter not igniting, diagnosed to need igniter ; ordrng 1 DG94-00520A (IGNITER )"
Near Christiansburg, VA 24073
Chris S.
Job Details: 08/01/2019
ICEMAKER WHIRLPOOL WRX988SIBM01 "Installed drier,evaporator,wire harness,control board and evaporator motor. Recharged the unit and checked operation. All operations check ok. Customer will continue to observe. ; pckd up 1 W11116006 (evaporator)"
Near Roanoke, VA 24012
Uriah B.
Job Details: 08/01/2019
WASHER WHIRLPOOL MVWB880BW0 F71Bearing seal is no good. Leaking has messed up the rotor stator. Needs bearing kit and rotor stator.WPW10419333 - stator, 280146 - rotor W10435302 - Bearing kit. Will call to schedule if they want work done.Will need 2nd tech for job.
Near Salem, VA 24153
Uriah B.
Job Details: 08/01/2019
WASHER MAYTAG MVWB765FW3 "F7e9F0e5Some noise when rotor changes direction. Everything is tight under the unit and all other operations are ok. SR 7725485686Per techline if everything is tight, noise most likely is normal operation."
Near Christiansburg, VA 24073
Uriah B.
Job Details: 08/01/2019
LAUNDRY MAYTAG MVWB765FW3 Replaced inlet valve. Ran calibration cycle. Ran auto test cycle. All checks ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 08/01/2019
RANGE WHIRLPOOL WFC310S0ES3 Replaced wire and terminal block. No power cord in unit at time of service. All checksok
Near Blacksburg, VA 24060
Uriah B.
Job Details: 08/01/2019
RANGE WHIRLPOOL WFC310S0ES1 Found someone else had already been out to install.
Near Little Rock, AR 72205
Doug M.
Job Details: 08/01/2019
DRYER WHIRLPOOL NED4655EW1 "Inspected unit for not heating,verified 240v to unit,tested fuses checked ok,tested heat element found no resistance,diagnosed to need heat element,; ordrng 1 279838 (element,heater)"
Near Black Lick, VA 24382
Uriah B.
Job Details: 08/01/2019
LAUNDRY MAYTAG MVWX655DW1 "Replaced gearcase, drive pulley, capacitor, motor, drive belt. Ran calibration. Ran auto test cycle."
Near Little Rock, AR 72212
Doug M.
Job Details: 08/01/2019
ICEMAKER WHIRLPOOL KUIX305ESS1 "Inspected unit for not making ice, performed service diagnostics found fill valve not turning on, tested for 120v to valve did not have 120 volts to valve diagnosed to need main control w11034363 ,fill valve w10897719
Near Little Rock, AR 72209
Doug M.
Job Details: 08/01/2019
RANGE AMANA AGR6603SFW1 "Sent out to test CO per manufacturer,found Center point Energy inspected gas supply , shut off valve and capped gas supply line, at this point can not test unit due we cannot remove cap that energy company installed,called tech line to document file number #7725473408"
Near Little Rock, AR 72212
Doug M.
Job Details: 08/01/2019
KITCHEN KITCHENAID KDTE704DSS0 "Replaced door latch due to not cycling properly shutting off approximately 5 minutes into cycle,tested operation checks ok"
Near Greenbrier, AR 72058
Doug M.
Job Details: 08/01/2019
29'' WHIRLPOOL WRS588FIHV00 "Replaced icemaker due to crack in tray causing ice jam , tested unit operation checks ok"
Near Bryant, AR 72022
Doug M.
Job Details: 08/01/2019
FREEZER WHIRLPOOL WZF34X16DW04 "Replaced control box due to unit short cycling and not able to perform service diagnostics,tested unit operation checks ok"
Near Little Rock, AR 72205
Doug M.
Job Details: 08/01/2019
DRYER WHIRLPOOL WED5000DW2 "Inspected unit for not starting,tested incoming voltage l1-l2 120v,l1-neutral 0v,l2-neutral 120v,found incoming voltage not correct to unit at the terminal block,tested fuses checked ok,informed customer to call electrician to have incoming voltage corrected,unit checks ok"
Near Little Rock, AR 72204
Doug M.
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Inspected unit for not making crushed ice, inspected ice bin solenoid found solenoid to be working, found ice bin not set correctly to actuate between crushed & cubed ice, reset ice bin test unit operation checks ok"
Near Bryant, AR 72022
Doug M.
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced freezer door gasket due to tear in gasket not allowing for good seal to cabinet,replaced auger motor due to not dispensing ice,replaced plate and sealed door liner with gum sealer to prevent air leaks,tested unit operation checks ok"
Near Little Rock, AR 72207
Doug M.
Job Details: 08/01/2019
DISHWASHER WHIRLPOOL KDTE334GPS0 "Replaced door latch due to door closure issues,tested unit operation checks ok"
Near Little Rock, AR 72206
Doug M.
Job Details: 08/01/2019
DRYER AMANA NED4655EW1 "Inspected unit for not starting,verified 240v to unit ,120v ,tested thermal fuse found fuse shorted not allowing unit to start,replaced fuse,tested unit operation checks ok ; used 1 WP3392519 (FUSE) from stock"
Near Mayflower, AR 72106
Doug M.
Job Details: 08/01/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 "Replaced fill valve and icemaker due to not making ice,not filling,tested unit, operation checks ok ; used 1 W10882923 (ICEMAKER) from stock"
Near Little Rock, AR 72223
Doug M.
Job Details: 08/01/2019
COOKTOP WHIRLPOOL CVGX2423B "Replaced burner valve due to broken adjuster,replaced burner switches due to shorting,indicator light not working,replace spark module due to not igniting left rear burner"
Near Bryant, AR 72022
Doug M.
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced icemaker due to motor not running with 14dcv to motor,tested unit operation checks ok"
Near North Little Rock, AR 72116
Doug M.
Job Details: 08/01/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 "Replaced main control and thermistor harness due to unit not defrosting,tested unit operation checks ok"
Near Nordheim, TX 78141
Michael
Job Details: 07/23/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Ordered the evaporator fan motor assembly. ordrng 1 W11033168 (harns-wire)
Near Premont, TX 78375
Adam
Job Details: 07/23/2019
WASHER MAYTAG MVWC565FW1 Inspection of unit shows error code for lid lock failure as well as long Fill no fill. Replaced water valve and lid latch to resolve issue. Customer does keep unit outside but is covered believe this is contributing to repeated lid lock issues. ; ordrng 1 W10682535 (latch) and 1 W10869800 (valve)
Near Kingsville, TX 78363
Adam
Job Details: 07/23/2019
WASHER MAYTAG MVWB855DC3 Inspection of unit shows multiple error codes. Off-balance load water hazard water temperature and let failure long fill no fill. Replace control board housing and lid lock to resolve issue; rqstng P&A on 1 W10787880 (latch) and 1 W11096285 (housing) and 1 W11105151 (cntrl-elec)
Near Rockport, TX 78382
Adam
Job Details: 07/23/2019
DRYER MAYTAG MED5500FW1 Customer provided receipt showing delivery date. I did inform customer that she will have to sign a damage waiver in order for us to proceed with fixing the unit. Laundry room is very small confined space units are built into cabinetry job will require two technicians. Customer complaint of unit making a humming vibrating noise. Replace idler pulley drum roller belt and possibly motor to resolve issues; ordrng 1 W10112954 (belt) and 4 W10314171 (drum support roller)s and 1 W10468057 (pulley-idr) and 8 W10512946 (ring)s and 1 W10806758 (motor-drve)
Near Victoria, TX 77904
Michael
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inlet valve is damaged, ordered part to resolve issue ; ordrng 1 W10865826 (valve)"
Near Falfurrias, TX 78355
Adam
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW5000DW1 Inspection of unit shows error code for unbalanced load. Inspection of unit shows impeller and gear case stripped out no way to remove wash plate from gear case without destroying have fused together. Will need to replace gear case wash plate Splutch actuator capacitor and innertub to resolve issue. Job will require authorization; rqstng P&A on 8 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10586077 (basket) and 1 W10597177 (actuator) and 1 W10609476 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley)
Near Kingsville, TX 78363
Adam
Job Details: 07/23/2019
WASHER MAYTAG MVWB835DW4 Inspection of unit shows multiple error codes. water hazard locked rotor oversize load off balance as well as long Fill no fill and slow drain. Replace control board train from stater and clutch to resolve; ordrng 1 W10006482 (rotor) and 1 W10006483 (stator) and 1 W10006494 (slider) and 1 W10275082 (slider) and 1 W10447975 (slider) and 1 W10636382 (screw) and 1 W10644129 (screw) and 1 W10727777 (pump-water) and 1 W10905022 (clutch) and 1 W11096285 (housing) and 1 W11105155 (cntrl-elec)
Near Kingsville, TX 78363
Adam
Job Details: 07/23/2019
WASHER MAYTAG MVWB765FW1 Inspection of unit show error code for water temperature as well as long fill no fill. Replace control board and water housing to resolve issue.; ordrng 1 W11096285 (housing) and 1 W11101485 (cntrl-elec)
Near Seadrift, TX 77983
Michael
Job Details: 07/23/2019
WASHER MAYTAG MHW3505FW1 "There was no power to the unit, checked voltage at outlet, all good. Ordered parts to resolve issues ; ordrng 1 W10911040 (panel-cntl) and 1 W11201284 (cntrl-elec)"
Near Victoria, TX 77904
Michael
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "F4E3 error code, checked all connections. The appliance wouldn’t go into wash mode, bad motor. Ordered part to resolve issue ; ordrng 1 W11085683 (pump&motor)"
Near Victoria, TX 77901
Michael
Job Details: 07/23/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "The FF evaporator was completely frozen with a block of ice, it’s been this way for awhile creating a large block of ice, too much to defrost. Advised customer to unplug the unit and let defrost for at least 24 hours and plug it back. Ordered parts to resolve issues ; ordrng 1 W10804160 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 WPW10389152 (support)"
Near Victoria, TX 77901
Michael
Job Details: 07/23/2019
RANGE AMANA ACR4303MFW3 "The cooktop is working normal, the oven does not heat at all, tried different settings, the bake elements don’t come on. Ordered control to resolve the issue ; ordrng 1 W10904901 (cntrl-elec)"
Near Kingsville, TX 78363
Adam
Job Details: 07/23/2019
WASHER MAYTAG MVWB835DW1 Inspection of unit shows proper voltage but still no power to Consol or control board. Replace consul and control board to resolve issue. Job will need authorization. Called customer to let them know the situation no answer left a voicemail stating what will be ordered and if they had any other questions to contact the office; rqstng P&A on 1 W10650404 (console asm (wht)) and 1 W10858075 (cntrl-elec)
Near Victoria, TX 77901
Michael
Job Details: 07/23/2019
MICROWAVE WHIRLPOOL UMV1160CW6 The microwave is not heating and is putting out a burnt smell. Ordered parts to resolve issue. ; ordrng 1 W10492278 (diode) and 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg)
Near Alice, TX 78332
Adam
Job Details: 07/23/2019
RANGE WHIRLPOOL AGR6303MFS0 "Customer complaint of oven not coming to temperature. Customer also states control board has not worked in a couple of months. Ordering regulator and electric control and pre-ID part igniter to resolve issues. Job will need authorization; rqstng P&A on 1 9758079 (igniter,bake) and 1 W10602001 (valve-gas) and 1 W10856295 (cntrl-elec)"
Near Bishop, TX 78343
Adam
Job Details: 07/23/2019
WASHER MAYTAG MVWX655DW1 Inspection of unit shows unit will not agitate. Have previously replaced clutch actuator is she still persisted. Replace gearcase actuator washplat capacitor clutch and herb drive to resolve issue. Job will require authorization; rqstng P&A on 6 8533953 (screw)s and 1 W10006481 (gearcase) and 1 W10239971 (SPLUTCH ) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10609480 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw)
Near Premont, TX 78375
Adam
Job Details: 07/23/2019
WASHER MAYTAG MVWC565FW1 Inspection of unit shows error code for long fill no fill. Customer complaint of knocking or grinding noise inside unit unable to duplicate noise but manual testing of spin cycle and agitate show good working condition. Customer also states unit will stay running and start cycles on its own. Replaced water pump water inlet valve and control board to resolve issues; ordrng 1 W10727777 (pump-water) and 1 W10869800 (valve) and 1 W11101488 (cntrl-elec)
Near Robstown, TX 78380
Adam
Job Details: 07/23/2019
RANGE MAYTAG MGR6600FW1 Inspection of unit shows orifice broke off inside of orifice holder replace both to resolve issue; ordrng 1 W10347414 (spud-orfce) and 1 W10474162 (holder-orf)
Near Radford, VA 24141
Chris S.
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRS335FDDW00 Evaporator drain was clogged. Cleared drain and removed ice buildup. Turned on the water and discovered the valve is broken. ; ordrng 1 WPW10179146 (valve-inlt)