Near San Antonio, TX 78228
Jesus C.
Job Details: 05/20/2020
WASHER MAYTAG MVWB865GW0 Installed new lid latch. No issues during testing. Tested to complete.
Near Atascosa, TX 78002
Jesus C.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Complaint is not cooling in fresh food section. Found ice buildup on top right of evap. Evap fan is working. Unit having sealed system issues. Will order new evap and reschedule for sealed system tech. ; ordrng 1 W10836706 (evaporator)
Near San Antonio, TX 78242
Jesus C.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Complaint is some food freezing in fresh food section. Tested unit. All fans working. Good frost on evap. Will need to replace fresh food thermistor. ; ordrng 1 W10452402 (thermistor)
Near Boerne, TX 78006
Douglas H.
Job Details: 05/20/2020
REFRIGERATOR SAMSUNG RF4287HARSXAA "Unit needs filter changed. Researched unit model number to find that original filter is no longer made and in order for new style filter to be installed, unit would need updated filter head. Quoted 211.57 for P&L. Collected Sc of 113.66 for grand total of 325. At this point customer didn’t want to proceed with repair. ESTIMATE ONLY!; rqstng P&A on 1 DA97-08006B (FILTER HEAD)"
Near San Antonio, TX 78255
Douglas H.
Job Details: 05/20/2020
ICEMAKER (STANDA WHIRLPOOL WUI95X15HZ00 Unit overfills with water. Finding issue to be faulty water level sensor in RECIRC pump. Ordering RECIRC pump to resolve the issue. ; ordrng 1 W11325175 (RECIRC PUMP )
Near San Antonio, TX 78255
Douglas H.
Job Details: 05/20/2020
MICROWAVE OVEN KITCHEN AID KBHS109BSS00 ESTIMATE ONLY! UI console shorted out. Found to be caused by infestation. Quoted 786.91 for P&L collected Sc. ; rqstng P&A on 1 WPW10420954 (CONSOLE)
Near Boerne, TX 78006
Douglas H.
Job Details: 05/20/2020
DISHWASHER WHIRLPOOL WDT720PADM1 "Unit not functioning properly. Had f7e1 heater fault. Ran diagnostics testing to check unit for functionality. Motor not functioning. Also found unit vent assembly not functioning. All other functions are working properly. Quoted 594.61 for Sc, P&L plus tax. Customer declined repair. Collected Sc of 113.66"
Near San Antonio, TX 78254
Douglas H.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit freezing up EVAP, ran diagnostics testing to check heater functions. Heater functioning properly. Finding cause to be faulty UI board. Ordering UI to resolve the issue. Unit will need to be defrosted upon return ; ordrng 1 W11214887 (UI CONSOLE)"
Near Von Ormy, TX 78073
Ezequiel V.
Job Details: 05/20/2020
WASHER MAYTAG MVWC555DW0 Checked washer found washplate gear smooth no groove For gearcase to agitate. Checked gearcase threads no discrepancies found. Collected service call fee. ; rqstng P&A on 1 W10902814 (washplate)
Near San Antonio, TX 78258
Douglas H.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Confirmed diagnosis of leak in SS. Found leak at previous dryer. Replaced dryer and service port to resolve the issue. Vacuumed and recharged unit. Unit began cooling immediately upon testing. No further issues at this point.
Near San Antonio, TX 78253
Justin
Job Details: 05/20/2020
DRYER WHIRLPOOL WED6120HC0 Unit will spin during diagnostics mode but will not engage when trying to run a cycle. Need to order control board and door switch. ; ordrng 1 W11307535 (DOOR SWITCH ) and 1 W11413572 (CONTROL BOARD )
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 05/20/2020
COOKTOP GAS WHIRLPOOL WCG55US0HS00 Replaced back left valve assembly due to low flame. Unit is working as designed. Job complete.
Near San Antonio, TX 78260
Jim G.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Upon return visit verified that there was also a freezing up issue at the refrigerator evaporator. Thawed unit but will also replace thermistor as a precaution. ; ordrng 1 W10574307 (cover-evap) and 1 WPW10383615 (thermistor)
Near San Antonio, TX 78245
Christian G.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Issue stated by customer: no ice, not dispensing water. Found unit barley giving water and ice try empty. Checked valves at bottom of fridge and there was no water coming from valves. Pulled unit out and water line was kinked. Re secured line and stabilized line so there wouldn’t be any more kinks. Water dispenser. Ice maker did t not fill. Found fill valve frozen. Cleared line. Unit passed ice harvest and fill test. Informed customer to toss first 2 batches of ice. Unit tests good. Informed customer of survey."
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 05/20/2020
DISHWASHER KITCHENAID KDTM404EBS2 issue is the door will not close. This is a result of bent tub not allowing the door catch to be engaged. Ordering tub to resolve issue. ; rqstng P&A on 1 W10681512 (tub-dishwr)
Near San Antonio, TX 78254
Christian G.
Job Details: 05/20/2020
RANGE WHIRLPOOL WFC150M0EB4 Previous tech came and replaced burners. Customer said she had t tested burners since. Replaced control. Unit tests good
Near , TX 78015
Tommy B.
Job Details: 05/20/2020
RANGE WHIRLPOOL WFG515S0ES1 CVS visit found burner to be restricting gas flow. Swapped out with new brake burner to resolve issue this time. Unit testing good. No further issues at this time.
Near San Antonio, TX 78245
Richard G.
Job Details: 05/20/2020
WASHER MAYTAG MVWC465HW2 "Customer complaint is that the unit went through sensing fill and wash, then all lights on the unit went blank. Entered diagnostics and found error codes F8E1 no fill long fill, ran unit through automatic test. Found issue to be with valves and control.; ordrng 1 W11210459 (valve) and 1 W11249158 (cntrl-elec)"
Near Schertz, TX 78154
S. L.
Job Details: 05/20/2020
WASHER WHIRLPOOL WFW8620HC1 DOP provided shows 1 year exactly from dispatch date unit under warranty Found door lock error codes tested assembly it has failed wiring good per tech sheet ordering new door lock rescheduling Friday. If issue not resolved ACU needed.; ordrng 1 W11316250 (LOCK)
Near San Antonio, TX 78260
Jim G.
Job Details: 05/20/2020
DISHWASHER KITCHEN AID KDTM354ESS3 Motor is no responsive. Replaced sump/motor assembly. Issue resolved.
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 05/20/2020
ICEMAKER (STANDA KITCHEN AID KUIX505ESS2 Customer stated the Unit is not producing ice. Ran diagnostics and found the condenser fan motor to be nonfunctional. Ordering new Motor to resolve issues.; ordrng 1 W11123104 (motor-cond)
Near San Antonio, TX 78259
Shawn W.
Job Details: 05/20/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced hinges and they are functioning as designed currently. Unit fully operational.
Near Selma, TX 78154
S. L.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDHB02 Fill tube froze to icemaker causing ice bin to freeze over due to poor water flow from valve tested pressure it was good needs new valve ice bin and fill tube set appt for Friday. If door is in before please have door sent with tech on this date instead of 20th.; ordrng 1 W11043013 (valve) and 1 W11185686 (ICE BIN) and 1 W11415785 (FILL TUBE)
Near San Antonio, TX 78260
Jim G.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL ED2VHEXVQ01 It appear low water pressure might have been at fault. Modular ice maker passed all diagnostics and had already made a few batches of ice by the time I arrived. Issue resolved. Educated customer on water pressure level.
Near San Antonio, TX 78253
Justin
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Ice production is as designed, customer said drinks were freezing. Suggested making temp adjustments for less food in fridge. Also to make sure circulation is not effected."
Near San Antonio, TX 78217
Ezequiel V.
Job Details: 05/20/2020
RANGE WHIRLPOOL WFC150M0EW4 Replaced cooktop harness upon replacing found damage to surface elements connection due to melting on harness. Ordering element to resolve issue.; ordrng 1 W11396790 (ELEMENT SURFACE)
Near San Antonio, TX 78259
Shawn W.
Job Details: 05/20/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Unit is definitely not draining. Replaced drain pump. Unit started draining. No errors during diagnostics. Unit fully operational. Spoke to the client about low water softener piggy backing off drain hose possibly causing future problems with the drain pump. Instructed customer on proper dishwasher care and use.
Near Spring Branch, TX 78070
Jim G.
Job Details: 05/20/2020
WINE COOLER KITCHEN AID KUWS24RSBS01 Upon arrival could hear a very audible clicking. The source was the defrost timer. It appears to be intermittently malfunction. I verified with techline and spoke to Robert SR# 7727866431. Customer declined repair as they are considering purchasing new unit.
Near Kerrville, TX 78028
Tommy B.
Job Details: 05/20/2020
REFRIGERATOR MAYTAG MRT118FFFH04 Last visit found vent door hinges creating a space between the gasket and freezer liner. Replaced with new hinges to resolve issue. No further issues at this time.
Near San Antonio, TX 78261
Shawn W.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Whole refrigerator would move when you attempted to open the refrigerator or freezer doors. The unit was not properly leveled. I leveled the refrigerator, locked in the feet and raised it slightly in the front to assist with door closure. Had customer try the doors for himself. He was pleased. Unit fully operational."
Near Selma, TX 78154
S. L.
Job Details: 05/20/2020
MW-HOOD COMBO AMANA AMV2307PFB2 Removed unit for cabinet over range replaced burnt magnetron diode and thermostat tested unit all operations normal customer declined email.
Near San Antonio, TX 78242
Richard G.
Job Details: 05/20/2020
WASHER WHIRLPOOL MHW5630HC0 "Customer complaint is that the unit is leaking from underneath. Entered diagnostics and found error codes F0E2 oversuds, F0E5 off balance load, F5E2 lock failure, F5E3 unlock failure. Found issue with control, valves, and lock. Will need second tech to help. Stacked unit.; ordrng 1 W11316250 (latch) and 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11325569 (cntrl-elec)"
Near San Antonio, TX 78249
Colton B.
Job Details: 05/20/2020
DISHWASHER KITCHENAID KDTM404ESS3 "Issue is dishwasher not draining. Found issue to be a newly installed garbage disposal. Installer forgot to take the cap out before installing the drain hose. Removed cap from disposal, unit now drains well."
Near Spring Branch, TX 78070
Jim G.
Job Details: 05/20/2020
REFRIGERATOR MAYTAG MFF2558VEB8 Replaced lid however mistakenly ordered a drawer in stead of the end cap which is responsible for suspending the drawer lid. ; ordrng 1 W10874836 (endcap)
Near San Antonio, TX 78219
Richard G.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer complaint is that the icemaker has stopped working. Verified faulty icemaker. ; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker)
Near San Antonio, TX 78254
Christian G.
Job Details: 05/20/2020
WASHER MAYTAG MVWB765FC3 "Issue stated by customer: washing machine making banging/ scratching noises. Found gearcase seized and brad nail stuck in drain pump. New gearcase didn’t have slider. Replaced stator assembly, clutch, control, gearcase. Unit tests good. Informed customer of survey."
Near San Antonio, TX 78233
S. L.
Job Details: 05/20/2020
RANGE WHIRLPOOL WGE745C0FS01 "Pulled off cooktop rear panel elements wire harness and control no signs of burns tested no shorts in harness or elements preheated ovens and cooktop no smoke and unit turns off when switches not on. Issue most likely from vent, spoke to customer about this and advised to monitor unit next few times of use she also said RF burner stayed on once after use. Could not replicate advised customer that switch may need to be replaced Diagnostics paid by WP of customer approves repair in 90 days cost for parts tax labor is $181.54, repair declined at this time.; rqstng P&A on 1 WPW10312185 (switch-inf)"
Near San Antonio, TX 78261
Ezequiel V.
Job Details: 05/20/2020
REFRIGERATOR KITCHEN AID KRSC503ESS01 Replaced thermistor and fan assembly due to icing over on evap. Replaced inlet valve due to poor pressure coming from dispenser. Tested refrigerator unit is working as designed. No error codes found during testing or operation. Job complete.
Near Spring Branch, TX 78070
Jim G.
Job Details: 05/20/2020
REFRIGERATOR MAYTAG MFF2558VEB8 Replaced lid however mistakenly ordered a drawer in stead of the end cap which is responsible for suspending the drawer lid. ; ordrng 1 W10874836 (endcap)
Near San Antonio, TX 78257
Colton B.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Went to replace freezer door. Found freezer wrong freezer door in box. Door needs a 6 pin connector but we keep getting 4 pin connector doors. Notifying parts department and reordering door. Not scheduling return date.; ordrng 1 LW11026355 (DOOR)
Near San Antonio, TX 78218
Steven G.
Job Details: 05/20/2020
WASHER LG WM4370HKA "Checked washer found water backing up thru dispenser, cleaned tub inlet and hose checked operation unit working normal now"
Near San Antonio, TX 78254
Justin
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRS965CIAM00 "Calling techline to assist, Robert is assisting. 7727710640. Rechecked heater and bimetal. All checked good. Customer is going to buy a new fridge. Callback so no service call or labor charged."
Near San Antonio, TX 78254
Justin
Job Details: 05/20/2020
MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 "Transformer was damaged, need to order new one. ; ordrng 1 W11371266 (TRANSFORMER )"
Near San Antonio, TX 78254
Justin
Job Details: 05/20/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS02 "One of the plate covers inside microwave shows burn damage. Need plate cover and console due to touch panel issues. Will also order magnetron, calling techline to document findings. Butch is assisting, will need to verify magnetron did not break off inside waveguide. Will order parts and call techline upon repair. 7727866520. Customer requesting afternoon appointment. ; ordrng 1 461967451001 (cover-plt) and 1 W11226473 (MAGNETRON ) and 1 W11297728 (console)"
Near San Antonio, TX 78253
Richard G.
Job Details: 05/20/2020
WASHER WHIRLPOOL WTW8500DC5 "Customer complaint is that during the bulky items cycle the clothes come out dripping wet. Entered diagnostics and found error codes F3E2 inlet water temperature fault, F0E4 spin limited by water temperature, F8E1 long fill. Replaced inlet valves, cleared error codes, and ran unit through automatic test. Tested to complete. Unit is good to go."
Near Boerne, TX 78015
Colton B.
Job Details: 05/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Issue was a no wash dishwasher. Replaced sump and motor assembly. Unit tested good, no leaks observed. Collected P&L.; ordrng 1 W11025157 (SUMP & MOTOR )"
Near Helotes, TX 78023
Colton B.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Issue was a non operational dispenser due to dented door. Replaced door to resolve issue.
Near San Antonio, TX 78254
Colton B.
Job Details: 05/20/2020
RANGE WHIRLPOOL WEE750H0HZ0 Issue is no power on unit. Confirmed correct voltage at wall. No voltage is going to the display board. Finding issue to be a bad control board. Ordering control board and returning.; schdld next appmnt for 5/26 TUE !
Near San Antonio, TX 78209
Steven G.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Checked refrigerator found freezer ice maker arm out of position, reattached to module checked operation unit is working normal now"
Near Kerrville, TX 78028
Tommy B.
Job Details: 05/20/2020
DRYER WHIRLPOOL WED5620HW1 Customer stated that the issue is the unit is turning on and functioning intermittently. Sometimes the unit powers on but there is no lights on the display. Ordering a wiring harness to go along with the control board to resolve issue.; ordrng 1 W11310055 (harns-wire)
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 05/20/2020
DISHWASHER KITCHEN AID KUIDI02IRWH0 Replaced motor and sump assembly to resolve issue of rattling. Ran diagnostics test no error codes found during testing testing or operation. Job complete. Collected remaining balance
Near San Antonio, TX 78253
Justin
Job Details: 05/20/2020
MW-HOOD COMBO KITCHENAID KMHS120ESS09 "Door is wrong color, need stainless door. ; ordrng 1 W10727601 (door/mw STAINLESS )"
Near San Antonio, TX 78209
Steven G.
Job Details: 05/20/2020
REFRIGERATOR KITCHENAID KBFN502ESS02 "Checked refrigerator found lights in refrigerator section and freezer not working, went to replace freezer light and wire broke off in cabinet can not be repaired, customer to call Whirlpool SR7727864093"
Near San Antonio, TX 78253
Richard G.
Job Details: 05/20/2020
DRYER WHIRLPOOL WED8500DC4 Customer complaint is that the unit is making the same vibration and rattling noise as before. Issue is coming from valve that lets water in during steam refresh. Ordering valve.; ordrng 1 W11314437 (valve)
Near Comfort, TX 78013
Tommy B.
Job Details: 05/20/2020
DISHWASHER MAYTAG MDB8989SHZ0 Previous visit swapped out a user interface with no improvement. This visit replaced with another new user interface and unit tested good now with no further issues at this time.
Near San Antonio, TX 78232
Steven G.
Job Details: 05/20/2020
ICEMAKER (STANDA SCOTSMAN DCE33A-1SSD Checked ice maker found unit needs spinner and jets; ordrng 2 02-1840-00 (spray jet)s and 2 02-1841-00 (jet top)s and 2 A09543-000 (spinner jet)s
Near San Antonio, TX 78251
Colton B.
Job Details: 05/20/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Issue was a bad ice maker. Replaced ice maker to resolve issue.
Near San Antonio, TX 78261
Shawn W.
Job Details: 05/20/2020
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 "Received error codes F6E4 User Interface/Appliance Manager state status mismatch and F8E0 Low fan speed under speed.multiple times since 9May2020. This unit will need new control boards, possibly a new user interface and blower. Parts ordered.; ordrng 1 W11248652 (blower) and 1 W11261164 (cntrl-elec) and 1 W11261165 (cntrl-elec) and 1 W11428578 (CONSOLE)"
Near Live Oak, TX 78233
S. L.
Job Details: 05/20/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Found failed ice maker heater, ordered new ice maker from SSB set appt. for tomorrow.; ordrng 1 W10884390 (icemaker)"
Near San Antonio, TX 78232
Steven G.
Job Details: 05/20/2020
DRYER MAYTAG MED5630HC0 "Checked dryer found unit making vibration noise, removed dryer front and found lint in blower fins, cleaned checked vent everything is clear and goes straight outside, dryer is working properly now"
Near Spring Branch, TX 78070
Jim G.
Job Details: 05/20/2020
COOKTOP GAS KITCHENAID KCGS550ESS01 The unit I worked on did not match this ticket however I verified with customer that this is the correct unit to be repaired. After checking voltage verified a faulty spark module. ; ordrng 1 WPW10475149 (module-spk)
Near Universal City, TX 78148
S. L.
Job Details: 05/20/2020
RANGE WHIRLPOOL WFE525S0HS1 DOP on servicebench 10/30/19 active and passive hinges failed replaced both installed door all operations normal advised of survey and paper
Near Spring Branch, TX 78070
Jim G.
Job Details: 05/20/2020
REFRIGERATOR SAMSUNG RF28JBEDBSR I contacted Samsung support and spoke to Eric reference#: 7003765055 who informed me that a service kit is needed to remedy this. It includes a new ice maker and heated drain line and one of two control boards. Service kit part #: DA82-02675A; ordrng 1 DA82-02675A (SERVICE KIT (ICE-MAKER))
Near Boerne, TX 78015
Douglas H.
Job Details: 05/20/2020
ICEMAKER (STANDA KITCHEN AID KUIC18NNZS0 "Unit not making ice. Found multiple issues. Primary issue was water level sensor not functioning, found issue to be corrosion on sensor and pump harness, then found RECIRC tube at top of EVAP not connected anymore, also found leak at filter housing. Quoted 529.78 for P&L. Collected Sc. ESTIMATE ONLY!; rqstng P&A on 1 W10863947 (TUBE) and 1 W11266112 (HOUSING ) and 1 WPW10485955 (PUMP HARNESS) and 1 WPW10485962 (WATER LEVEL SENSOR)"
Near Spring Branch, TX 78070
Jim G.
Job Details: 05/20/2020
COOKTOP ELECTRIC JENNAIR JIC4536XS00 Swapped with proper cooktop. Issue resolved.
Near Boerne, TX 78006
Douglas H.
Job Details: 05/20/2020
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS00 Unit buy back. Customer had unit in garage. Picked unit and delivered whirlpool check to customer.
Near San Antonio, TX 78261
Shawn W.
Job Details: 05/20/2020
WASHER MAYTAG MHW5630HC0 Repositioned washer.; schdld next appmnt for 5/20 WED !
Near San Antonio, TX 78254
Richard G.
Job Details: 05/20/2020
WASHER WHIRLPOOL WTW8500DC1 "Replaced console. Ran unit through automatic test. All steps passed. Started unit on normal cycle, all good. Tested to complete. Unit is good to go."
Near San Antonio, TX 78254
Richard G.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer complaint is that the icemaker is not working. Verified issue. Replaced icemaker with truck stock. Tested to complete. Unit is good to go.; used 1 W10873791 (ICE MAKER) from stock
Near San Antonio, TX 78253
Richard G.
Job Details: 05/20/2020
DRYER WHIRLPOOL WED49STBW1 "Customer complaint is that unit is not heating. Changed element and thermal fuse with truck stock. No change. Need to order thermostats and thermal cutoff; ordrng 1 W10900067 (cutoff-tml) and 1 WP3977767 (thrmst-fix) and 1 WP8318268 (thermostat), used 1 279838 (ELEMENT), and 1 WP3392519 (FUSE) from stock"
Near San Antonio, TX 78254
Colton B.
Job Details: 05/20/2020
DRYER MAYTAG MEDB765FW0 "Issue was bad UI. Installed new UI to resolve issue. Unit tested good, no error codes."
Near San Antonio, TX 78253
Justin
Job Details: 05/20/2020
MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 Replaced damaged motor fan and tested to complete.
Near Spring Branch, TX 78070
Jim G.
Job Details: 05/20/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced front panel. Issue resolved.
Near San Antonio, TX 78251
Richard G.
Job Details: 05/20/2020
DRYER AMANA NED4655EW1 "Customer complaint is that the dryer has stopped tumbling. Verified issue, belt was shredded. Repaired with dryer repair kit from truck stock. Tested to complete. Unit is good to go.; used 1 4392065 (REPAIR-DRYER) from stock"
Near Schertz, TX 78108
S. L.
Job Details: 05/20/2020
WASHER MAYTAG MVWB765FW3 "Found F8E1 and inlet temp errors, ran diagnostics found hot water inlet not operating replaced inlet valve with truck stock ran diagnostics and checked for leaks no leaks all operations normal. Advised of survey and paper.; used 1 W11165546 (VALVE) from stock"
Near Cave Spring, VA 24018
Uriah B.
Job Details: 05/20/2020
I-ENABLED DW MAYTAG MDB4949SHZ0 Dispenser letting rinse aid out at wrong time. Needs dispenser. ; ordrng 1 W10861000 (Dispenser)
Near San Antonio, TX 78207
Ezequiel V.
Job Details: 05/20/2020
WASHER MAYTAG MVWC565FW0 "Checked washer found unit operating as designed, units drain hose was to 6in into drain pipe. Adjusted hose. Also found error code F0E2 over suds causing unit no to drain. Cleared debris from in between basket and tub tested washer unit is working as designed. Job complete."
Near Roanoke, VA 24019
Uriah B.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Cleared drain line as it was frozen over. Drains well now. Cleared the p trap as well. Found ice maker error E5. Need new icemaker. WPW10764668; ordrng 1 WPW10764668 (IM)
Near Salem, VA 24153
Uriah B.
Job Details: 05/20/2020
DRYER WHIRLPOOL WED8000DW4 After test cycle. Outlet thermistor 4.2Inlet thermistor. 11.6 Cx describing long dry times and wrinkles at end of cycle. Thermistors reading fine. Moisture sensor checked good. Auto test showed good power 120 on each, 240 good. Airflow in test also came out good. Cx to change out/clean venting well.If callback, order thermistors
Near Roanoke, VA 24015
Uriah B.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Checked operation of the auger motor and bin arm. Solenoid checks fine. Noticed bridging between ice cubes. Requested customer reduce water flow to the refrigerator to attempt to reduce bridging between cubes. Two or three cubes connected together are getting jammed in the dispenser, even when dispensing cubed. Cx to observe.
Near Roanoke, VA 24018
Uriah B.
Job Details: 05/20/2020
OVEN WHIRLPOOL WOC75EC7HS00 Power outage fixed issue. If callback, pre-ID the following parts:W11033422. HarnessW11261165. Appliance manager W11110951 Microwave electric control. Will need Chris with me as well. May want to confirm cx willingness to pay diagnose, parts and labor before going out. Or she agrees to diagnose and another visit for install, per normal operation
Near Conway, AR 72034
Doug M.
Job Details: 05/20/2020
FREEZER WHIRLPOOL WRF767SDHZ01 "Inspected unit for freezer door gasket not sealing to cabinet,heated door gasket with hair dryer raised door an eighth inch ,gasket now sealing to cabinet,verified normal operation unit checks ok"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 05/18/2020
WASHER MAYTAG MVWB865GW0 replaced slider and lid latch. ran calibration and auto test. all checks ok. cleared codes.; used 1 w10734521 (slider) from stock
Near Cave Spring, VA 24018
Uriah B.
Job Details: 05/18/2020
WASHER MAYTAG MVWX655DW2 "Found F0e5 error. Checked suspension, checked wire harness connections. Checked operation. All checks ok."
Near Roanoke, VA 24015
Uriah B.
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Needs right refrigerator door gasket. ; ordrd 1 W10830274 (Gasket)
Near Vinton, VA 24179
Uriah B.
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Found wiring harnesses not connecting well. Intermittent power to the UI board. Needs freezer door. ; ordrng 1 LW11255360 (Left door)
Near Cloverdale, VA 24077
Uriah B.
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Found that the left door was not hitting the closing block. Needs shim on back right wheel. Cx to try to find shim.
Near Salem, VA 24153
Uriah B.
Job Details: 05/18/2020
DISHWASHER KITCHENAID KDFE104HPS0 Replaced pump and motor. Ran auto test cycle. All checks ok.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 05/18/2020
RANGE WHIRLPOOL WFE550S0HZ1 Replaced both hinges. All checks ok.
Near Pulaski, VA 24301
Uriah B.
Job Details: 05/18/2020
RANGE WHIR n/a "re-wired the range receptacle with new. ; used 1 1234 (3-prong receptacle), and 1 hdyejh (3 prong pigtail) from stock"
Near San Antonio, TX 78244
S. L.
Job Details: 05/15/2020
DISHWASHER AMANA ADB1400AGB1 Called CXC for entitlement check since customer had no DOP paper work spoke to Andrea SR number unit not covered without DOP. This is same home i was at for range and there was roach problem that caused failure suspect same issue for dishwasher snapped photo of the dead bugs under unit advised customer hed be liable for service fee if he wants service customer declined.
Near Cibolo, TX 78108
S. L.
Job Details: 05/15/2020
DRYER WHIRLPOOL WED92HEFW1 "Tested exhaust temperatures removed panels vacuumed lint build up inside of cabinet and reassembled ran diagnostics checked operating thermostat and element, unit operating as designed ."
Near Atascosa, TX 78002
Jesus C.
Job Details: 05/15/2020
REFRIGERATOR MAYTAG MRT311FFFZ Removed doors. Switched brackets. Reversed doors. Tested unit. No further issues. Collected payment for service. Job complete.
Near Boerne, TX 78006
Tommy B.
Job Details: 05/15/2020
OVEN ELECTRIC (S KITCHENAID KEBS109BSS01 Last visit found a faulty temperature probe jack. This visit swapped out with new parts to resolve issue. Unit tested good at this time. Collected parts and labor from customer.
Near Comfort, TX 78013
Tommy B.
Job Details: 05/15/2020
DISHWASHER MAYTAG MDB8989SHZ0 Last visit found faulty user interface and control. This visit swapped out with new parts to resolve issue. Unit tested good now with no further issues at this time.
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 05/15/2020
WASHER MAYTAG MVWX600XW0 "In call ahead, customer had questions regarding service and parts and labor costs. She decided she would not like to proceed with repairs and would rather purchase a new unit. Customer to call back if she wishes to proceed with repairs."
Near Floresville, TX 78114
S. L.
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Removed ice maker replaced removed and replaced UI and control, plugged on and tested all operations normal."
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 05/15/2020
DRYER WHIRLPOOL n/a The issue is that the drum is not spinning. Found it should be the belt has slipped off of the pulley. Resolve issue by sliding the belt back over the motor. Collected service call and labor.
Near Bulverde, TX 78163
Jim G.
Job Details: 05/15/2020
RANGE WHIRLPOOL WFG320M0BS3 Updated temp calibration to correspond with actual temp. Issue resolved. Only found temp to off by 15 degrees.
Near Bulverde, TX 78163
Jim G.
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Verified E2 error (ice maker motor lost position) Icemaker however is working and has since appt made several batches of ice.