Near Dublin, VA 24084
Uriah B.
Job Details: 07/22/2020
REFRIG WHIR GS6NHAXVS02 Found compressor not running. Found start device bad. Replaced start device. Compressor running extremely hot. Compressor
Near Pulaski, VA 24301
Uriah B.
Job Details: 07/22/2020
REFRIGERATOR HOTPOINT n/a "Found significant ice build up behind back wall. Dripping from icemaker sea, but unable to determine cause. Cleared ice build up. Cx to observe."
Near San Antonio, TX 78247
Shawn W.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 The client now has a dedicated outlet for the refrigerator. The client just needed the PO for power outage warning confirmed and reset. Temperatures were perfect in the fresh food and freezer section. Instructed client on the humidity control on the deli drawer. Unit fully operational. Collected discounted service fee on first call.
Near Schertz, TX 78154
Shawn W.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replaced the fan blade according to the service pointer. The missing parts of the gasket on the older production that the service pointer called for was already on this production. This should fix the problem. If not Tech Line said that we need to order a new freezer door white W10599407 and a gasket white W10692653. This would be our last option.
Near Selma, TX 78154
Steven G.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDHB02 "Checked refrigerator and replaced ice bin, customer was showing me a crack in the freezer bin, showed him it is not a crack it’s a seem in the bin has one on the other side, bin is ok no need to order"
Near San Antonio, TX 78259
Steven G.
Job Details: 07/21/2020
WASHER WHIRLPOOL WTW4855HW1 "Checked washer ran diagnostics found found no fault codes ran test everything checks out ok, ran cycle unit locks after first wash and going into spin, washer is working as designed"
Near San Antonio, TX 78259
Steven G.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Checked refrigerator found freezer light working, replaced door switch and module checked operation unit working normal now"
Near San Antonio, TX 78258
Steven G.
Job Details: 07/21/2020
ICEMAKER (STANDA KITCHENAID KUIC15PHZS0 "Checked ice maker watched cycling everything is working normal cleaned condenser, and customer will call if any problems"
Near San Antonio, TX 78223
Steven G.
Job Details: 07/21/2020
WASHER MAYTAG MVWC415EW0 "Checked washer ran fault codes found bad Actuator, replaced Actuator ran test cycle unit is working normal now ; used 1 W10913953 (ACTUATOR) from stock"
Near Converse, TX 78109
S. L.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF989SDAE03 Cleared drain installed new drain tube. Used module kit to repair module. Then installed new gasket tested all operations normal no email provided.
Near Cibolo, TX 78108
S. L.
Job Details: 07/21/2020
WASHER MAYTAG MVWB865GC0 "F8E1 error and F0E5 in diagnostics ran tests cycles found no cold water this is causing clothes to not distribute during wash and making uneven loads, tested water at wall pressure good unit needs needs valve used truck stock valve to repair tested no leaks all operations normal , advised customer of survey.; used 1 W11165546 (VALVE) from stock"
Near Universal City, TX 78148
S. L.
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW5620HW0 Found bad UI installed new UI ram test cycle no errors all operations normal. Advised of survey.
Near Universal City, TX 78148
S. L.
Job Details: 07/21/2020
VENTHOODS WHIRLPOOL UXT3030ADB2 Customer had builder uninstall unit unit was sitting on range on arrival customer complained that it smells like burnt chicken found bad air ductwork causing air to not be able to leave vent and recirculating in home snapped photos of uninstalled vent and ductwork called tech line spoke Sterling SR number 7728356766 he verified this will be builder issue. Advised of survey.
Near San Antonio, TX 78218
S. L.
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "Removed pump,replaced with new motor assembly ran test no leaks ran calibration and service cycle all operations normal advised of survey."
Near La Vernia, TX 78121
S. L.
Job Details: 07/21/2020
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 Used dolly removed unit installed blower replaced UI tested F6E0 error present replaced control retested connected WiFi and synched app all operations normal.
Near La Vernia, TX 78121
S. L.
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found F4E1 error code tested found bad pump assembly replaced pump assembly tested no leaks all operations normal, advised of survey."
Near San Antonio, TX 78222
Steven G.
Job Details: 07/21/2020
DRYER ROPER RED4516FW0 "Checked dryer after checking power and finding right voltage checked and found broken element, replaced element ran cycle unit is working normal now"
Near FT SM HOUSTON, TX 78234
Shawn W.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Replaced and repaired housing. Tested latch. Showed client. Unit fully operational.
Near San Antonio, TX 78254
Tommy B.
Job Details: 07/21/2020
RANGE AMANA AGR5330BAS3 Repaired the issue be reassembling the door. Trim piece did not need to be replaced
Near San Antonio, TX 78238
Tommy B.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced LED to resolve lighting issues. Unit tested good now with no further issues at this time
Near San Antonio, TX 78240
Ezequiel V.
Job Details: 07/21/2020
WASHER ADMIRAL ATW4675YQ1 Replaced suspension due to bouncing around after replacing unit is working as designed no issues. No error codes found. Collected remaining balance job complete .
Near San Antonio, TX 78261
Jim G.
Job Details: 07/21/2020
REFRIGERATOR KITCHEN AID KRSC503ESS01 Replaced icemaker due to a malfunction causing low ice production. This is a separate issue to the original frost build up in the refrigerator compartment causing high temperatures.
Near San Antonio, TX 78260
Jim G.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Sterling SR# 7728355394 could not duplicate issue however customer indicated ice is being trapped in the ice chute. Will document in case the issue persists or worsens.
Near Boerne, TX 78006
Douglas H.
Job Details: 07/21/2020
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS0 Last trip found faulty console. Replaced console to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78237
Christian G.
Job Details: 07/21/2020
WASHER MAYTAG MVWB765FW3 "Issue stated by customer: unit not operating properly. Customer has not hot water and was informed unit wouldn’t perform properly. Unit wasn’t completing cycles. Replaced control, unit tests good."
Near San Antonio, TX 78245
Christian G.
Job Details: 07/21/2020
THIN-TWIN 24' LE WHIRLPOOL WETLV27HW0 "Issue stated by customer: lid lock not actuating. Unit not draining properly or spinning. Replaced lid latch. No error codes stored in unit. Ran unit through auto test, manual test and recalibration. Unit passed all tests. No issues at this time. Unit tests good."
Near San Antonio, TX 78216
Steven G.
Job Details: 07/21/2020
WASHER MAYTAG MVWB965HC0 "Checked washer found water shooting over dispenser cup advised Andrew at tech line SR77283565554 he advised to replace suspension rods, ordering dispenser cup just in case; ordrng 1 W10749750 (DISPENSER CUP) and 1 W11033800 (SUSPENSION RODS)"
Near San Antonio, TX 78223
Steven G.
Job Details: 07/21/2020
WASHER MAYTAG MVWC415EW1 Checked washer found bad gearcase and hub ordered; rqstng P&A on 1 W10528947 (hub) and 1 W10795114 (gearcase)
Near San Antonio, TX 78258
Tommy B.
Job Details: 07/21/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 Last visit found a broken ice container. This visit swapped out with a new ice container to fix ice dispensing issues. No further issues at this time.
Near San Antonio, TX 78258
Tommy B.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM02 Used the insert to secure the waterline in place. Unit testing good now with no further issues at this time.
Near San Antonio, TX 78260
Tommy B.
Job Details: 07/21/2020
MICROWAVE OVEN KITCHENAID KOCE500ESS09 Previous visit found faulty temperature sensor. This visit swapped out with new parts to resolve issue. Unit tested good now with no further issues at this time.
Near Boerne, TX 78006
Douglas H.
Job Details: 07/21/2020
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS00 Customer stated unit will glitch and reset times. Found unit needed to be provisioned and have a software update done. Assisted customer on connecting Whirlpool app to unit and starting update. Also gave provisions phone number if customer needs them after the update. No further issues at this point.
Near San Antonio, TX 78244
S. L.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Found evaporator fan motor not working called local parts house 0 in stock. Can return Thursday quoted service fee parts labor tax customer paid Remaining balance unit needs to stay off so,compressor doesn’t burn up. Rescheduling Thursday.; rqstng P&A on 1 WP2315539 (motor-evap)"
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Checked refrigerator ice maker found tray bent and frost build up from ice being stuck on air way, removed buildup and replaced ice maker with truck stock unit is working as designed. Job complete.; used 1 W10873791 (ICE MAKER) from stock"
Near Boerne, TX 78006
Douglas H.
Job Details: 07/21/2020
ICEMAKER (STANDA KITCHENAID KUIS18NNXB0 Customer stated unit sounds like water running continuously had unit running during normal operation and Cust stated the water running sound was during recirculating section. Advised that is normal and doesn’t bring extra water at this point. Only calls for water 2 times during a cycle. Unit is functioning as designed no further issues at this point. 90 warranty on Sc and labor
Near San Antonio, TX 78258
Douglas H.
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Last tech found faulty valve per tech line. Replaced valve to resolve the issue. Also noticed that the water line to the filter housing was clogged. Managed to clear obstruction. Unit testing good now. No further issues at this point. Collec P&L.
Near San Antonio, TX 78254
Tommy B.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Last visit found missing wheel and rivet. This visit replaced with new parts to resolve issue. Unit tested good with no further issues at this time
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 07/21/2020
MW-HOOD COMBO AMANA AMV2307PFB3 "Replaced power cord due to 120 not being present at cord after replacement unit did not power on, spoke to techline found bad fuse replaced fuse with truck stock after replacement fuse popped found short at filter board ordering To resolve issue.SR7728353222; ordrng 1 W10138793 (fuse) and 1 W10422269 (filter), used 1 W10138793 (FUSE-THRML) from stock"
Near , TX 78015
Christian G.
Job Details: 07/21/2020
MW-HOOD COMBO WHIRLPOOL WOC54EC0HS03 "Issue stated by customer: unit MW not powering on. Previously replaced controls. Replaced transformed, inverter and fuse. Unit tests good."
Near San Antonio, TX 78245
Christian G.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Issue stated by customer: unit spraying water from top, wouldn’t dispense ice or water. Found icemaker fill tube split. Ordering part. Also found door warped not depressing door switch all the way. Please make secondary visit when door arrives.; ordrng 1 W11415785 (FILL TUBE)"
Near , TX 78015
Christian G.
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Issue stated by customer: unit not washing/operating. Replaced motor. Unit tests good.
Near San Antonio, TX 78258
Jim G.
Job Details: 07/21/2020
OVEN ELECTRIC (D JENN-AIR JJW2427DS01 Duplicated error upon arrival. Replaced console. Issue resolved.
Near San Antonio, TX 78257
Douglas H.
Job Details: 07/21/2020
WASHER MAYTAG MVWB765FW3 Last trip found faulty console. Replaced console to resolve the issue. Unit testing good now no further issues at this point. Yes to survey and leave behind. Unit was under warranty at the start of this service request
Near Castroville, TX 78009
Christian G.
Job Details: 07/21/2020
FREEZER WHIRLPOOL WSZ57L18DM03 Issue stated by customer: gasket not sealing all the way causing unit to frost up badly. Clear bend in door and opening at bottom. Door should have been ordered first visit. Ticket info shows door on order.; O-emld tckt
Near San Antonio, TX 78249
Jim G.
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DW4 Found obstruction in drain pump. Removed said obstruction. FCC collected service fee.
Near Boerne, TX 78015
Douglas H.
Job Details: 07/21/2020
ICEMAKER (STANDA SAMSUNG RF23M8570SR/AA Customer stated couldn’t pull out ice maker bin due to be frozen over. At some point unit defrosted and ice bin was free. Ordering ice maker to resolve this issue. ; ordrng 1 DA97-13718C (ICEMAKER )
Near San Antonio, TX 78242
Ezequiel V.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Spoke to customer about parts not properly ordered, custom estates it is okay to reschedule. Ordering control board and evap per last tech.; ordrng 1 2315549 (motor evaporator) and 1 W11265217 (CONTROL BOARD)"
Near San Antonio, TX 78232
Jim G.
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Joel SR# 7728353384 verified issue was clogged ice issue at the evaporator. Will replaced control and evaporator cover per technical service pointer w11329116c ; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL)
Near Boerne, TX 78006
Douglas H.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Unit not cooling. Checked pressures found pressures in nominal range. Unplugged unit to check for pressure equalization. Pressures equalized. Find cause to be a faulty compressor. Ordering compressor to resolve the issue. ; ordrng 1 W10507884 (COMPRESSOR )
Near San Antonio, TX 78259
Shawn W.
Job Details: 07/21/2020
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Found that unit would not scroll correctly. Ran diagnostics and received 2 error codes for F6E0. I also found that the WiFi was set to on but is not connected to a WiFi network in the home. I rebooted the unit twice after clearing the error codes with no return and scrolling was reset. I explained to the client about the WiFi and that it will need to be powered down and powered back on if this happens again in the future. Unit is fully operational.
Near San Antonio, TX 78208
Ezequiel V.
Job Details: 07/21/2020
WASHER WHIRLPOOL WTW5000DW1 Replaced control board after replacement tested unit found no issues no error codes found during testing or operation. Recalibrated washer no issues during calibration Job complete.
Near San Antonio, TX 78259
Shawn W.
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Client claimed that the dishes were dry on the side and on bottom as well. I checked the unit again, ran it through diagnostics and still no problems found. Talked to Cathy at Tech Line. We ran a temperature test in the tub as the wash cycle began. The heating element was engaged but the water temperature was at 74 degrees F. We checked the water running out of the faucet and it was 74 degrees F. I explained to the customer that the temperature needs to be at an input of 120 degrees F. I showed them the spec in the installation manual. I went with him to the water heater and it was set between low and high. I turned it to high. Told them that it would probably take 24 hours for the water heater to catch up. Told them to run a load in 24 hours and check the drying results. I ran another cycle to show them the temperature in their tub during wash cycle on my thermometer and they saw it was a 71 degrees F. I explained to them about inputs and outputs. Th
Near Boerne, TX 78006
Douglas H.
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Door falls down. Found cause to be friction pads missing. Ordering friction pads to resolve the issue. ; ordrng 2 WP8268961 (FRICTION PAD)s
Near San Antonio, TX 78225
Ezequiel V.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Checked refrigerator found right door lower than left raised right door to equal height job complete. Customer provided proof of purchase unit is in warranty.
Near San Antonio, TX 78245
Tommy B.
Job Details: 07/21/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 "Customer stated that the unit is taking longer than expected to heat. Ran diagnostics with no stored error codes. Well preheating the oven, observed the bake element to be nonfunctional. Ordering the bake element along with a wiring harness to resolve issue.; ordrng 1 W11225360 (harns-wire) and 1 WPW10546517 (elmnt-bake)"
Near San Antonio, TX 78250
Christian G.
Job Details: 07/21/2020
DRYER WHIRLPOOL WED4815EW1 "Issue stated by customer: unit won’t start. No power. Voltage tested good from wall to tblock. Replaced fuse and hi limit stat. Still no power ordering thermal cut off, fix thermistor and time.; ordrng 1 W10900067 (cutoff-tml) and 1 WP3977767 (thrmst-fix) and 1 WPW10185982 (timer)"
Near Schertz, TX 78154
Steven G.
Job Details: 07/21/2020
DRYER MAYTAG MEDX655DW1 "Checked dryer found unit not starting, checked power everything checked ok, Replaced bad motor checked operation unit working normal now ; used 1 279827 (MOTOR) from stock"
Near San Antonio, TX 78260
Jim G.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Ice maker is leaking. ; ordrng 1 WPW10300024 (icemaker)
Near San Antonio, TX 78260
Jim G.
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Drain pan is also damaged. ; ordrng 1 W11457241 (DRAIN PAIN)
Near Live Oak, TX 78233
Steven G.
Job Details: 07/21/2020
WASHER WHIRLPOOL WTW4616FW1 "Checked washer found hot water valve not working, replaced valve checked operation unit is working normal now"
Near San Antonio, TX 78253
Tommy B.
Job Details: 07/21/2020
RANGE WHIRLPOOL WGG745S0FS02 Igniter would not fully connect. Ordering new part to resolve issue.; ordrng 1 WPW10324738 (igntr-oven)
Near San Antonio, TX 78209
Steven G.
Job Details: 07/21/2020
DISHWASHER MAYTAG MDB4949SHZ1 "Checked dishwasher found all display lights not working, replaced touchpad checked operation everything is working normal now"
Near San Antonio, TX 78240
Steven G.
Job Details: 07/21/2020
WASHER MAYTAG MVWB765FW3 Checked washer found gear case knocking in agitation replaced gear case and Slider checked operation unit is washing normal now.; used 1 W10734521 (SLIDER) from stock
Near Converse, TX 78109
S. L.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Removed ice maker replaced auger motor ran test ice maker working and auger working all operations normal advised of survey.
Near Floresville, TX 78114
S. L.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL GX2FHDXVB08 Removed door replaced ice maker. Tested all operations normal advised of survey.
Near Floresville, TX 78114
S. L.
Job Details: 07/21/2020
WASHER MAYTAG MVWX655DW1 "Found drain pump impeller stuck, removed water from unit replaced drain pump recalibrated tested all operations normal advised of survey."
Near San Antonio, TX 78254
Richard G.
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW6620HC0 Replaced drum. Checked inside for sharp edges and found none. Ran unit through automatic test. Unit is good to go.
Near San Antonio, TX 78260
Jim G.
Job Details: 07/21/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 Leon Sr# 7728366211 if amp draw is less than 30 amps than then it is a weak breaker. Issue is at the breaker.
Near San Antonio, TX 78260
Jim G.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Replaced icemaker. Issue resolved.
Near San Antonio, TX 78209
Steven G.
Job Details: 07/21/2020
ICEMAKER (STANDA SCOTSMAN SCCP50MA-1SS "Checked ice maker found drain pump keeps running, touched hose and it stopped, checked for buildup everything was clear customer to watch and if it starts again we will need a pressure switch"
Near San Antonio, TX 78245
Richard G.
Job Details: 07/21/2020
DRYER WHIRLPOOL WED4815EW1 "Replaced heating element, thermal cutoff, and thermostats. Tested to complete. Unit is good to go."
Near San Antonio, TX 78258
Jim G.
Job Details: 07/21/2020
ICEMAKER (STANDA KITCHENAID KUIC15POZP0 Diverter pump is faulty. ; ordrng 1 1901A (pump)
Near La Vernia, TX 78121
S. L.
Job Details: 07/21/2020
MW-HOOD COMBO KITCHENAID KMHP519ESS4 Removed cabinet installed new magnetron and diode used mounting hardware to correct install tested transformer former needed advised customer to sand cabinet so door will not rub when opening and closing. Tested unit all operations normal collected balance. Job complete.
Near San Antonio, TX 78245
Justin
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW00 "Replaced freezer door for fridge, tested unit for completion."
Near Boerne, TX 78006
Christian G.
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW75HEFW0 "Issue stated by customer: unit locking and gets stuck staying locked. Also unit having hard time draining all water. Found F3E1 water level system error, F9E1 long drain, F8E3 overflow condition stored in unit.ran unit through diagnostics. Unit not draining in c7. Quoted customer 183.43 for part+labor. Customer paid 113.66 for s.call via card.; ordrng 1 WPW10605427 (pump-water)"
Near San Antonio, TX 78209
Shawn W.
Job Details: 07/21/2020
WASHER MAYTAG MVWC465HW2 Found that the h it would not go into diagnostics and the lights were not working on the UI. I checked the 120 VAC outlet and it was fine. Performed tests 1 and 4 for main control and UI. 12 VDC was not present at J12-1 wrt J12-4. Service manual calls for a new control board. Part ordered.; ordrng 1 W11249158 (cntrl-elec)
Near Boerne, TX 78015
Douglas H.
Job Details: 07/21/2020
WASHER SAMSUNG WF42H5200AW/A2 "Calling Samsung techline due to reoccurring issues. Spoke with James. 3e2 error motor related. de error door error. Had me run testing on unit. Stated 3e2 is either motor, hall sensor or control issue. Had me run more tests on the unit then stated that since the drum spins motor is working and reading rpms so hall sensor is good. Stated the only thing it can inverter control dc92-01531b. Quoted 215.42 for part. Labor under 90 warranty. Customer wants to proceed with repair. Ordering control to resolve the issue. ; ordrng 1 DC92-01531B (INVERTER CONTROL)"
Near San Antonio, TX 78247
Shawn W.
Job Details: 07/21/2020
WASHER MAYTAG MVW7232HW0 Replaced gear case. Ran DLMS calibration cycle. Unit fully functional.
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 07/21/2020
WASHER MAYTAG MVWC465HW2 "Checked washer found error code f0e5 overload, tested washer no error codes found after testing.unit is working as designed. Spoke to customer about proper loading procedures. Job complete."
Near San Antonio, TX 78230
Jim G.
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Verified very noticeable ding to left refrigerator door. Confirmed proof of warranty within 30day restriction for cosmetic warranty. Please contact when part is available for install. ; ordrng 1 W11301204 (dor-fip)
Near San Antonio, TX 78250
Christian G.
Job Details: 07/21/2020
DRYER MAYTAG MEDC465HW0 Helper tech.
Near San Antonio, TX 78255
Christian G.
Job Details: 07/21/2020
FREEZER WHIRLPOOL GAFZ30FDGB01 Issue stated by customer: FREEZER Controls & Interior Light Not Working. Found unit not responding to temp adjustment controls and lights flickering. Checked breakers and gfci. Voltage tests good from wall. Ordering plug harness and control to resolve issue.; ordrng 1 W11117597 (harns-wire) and 1 W11251044 (contrl-box)
Near Boerne, TX 78015
Douglas H.
Job Details: 07/21/2020
ICEMAKER (STANDA SAMSUNG RF23M8570SR/AA Last trip found faulty ice maker. Replaced ice maker to resolve the issue. Unit testing good now. No further issues at this point.
Near San Antonio, TX 78253
Richard G.
Job Details: 07/21/2020
RANGE WHIRLPOOL WFE525S0JS0 Customer complaint is that the control panel is scratched. Replaced control panel. Unit is good to go.
Near San Antonio, TX 78245
Christian G.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Issue stated by customer: unit spraying water from top, wouldn’t dispense ice or water. Found icemaker fill tube split. Ordering part. Also found door warped not depressing door switch all the way. Please make secondary visit when door arrives.; ordrng 1 W11415785 (FILL TUBE)"
Near San Antonio, TX 78230
Jim G.
Job Details: 07/21/2020
ICEMAKER (STANDA KITCHEN AID KUIX535HPA Water valve is faulty. ; ordrng 1 W10897719 (valve)
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 07/21/2020
WASHER WHIRLPOOL NTW4516FW3 "Checked washer found rubber smell coming from agitator adjust rubber in agitator, unit is working as designed. No issues. Job complete. Washer is in manufacture warranty ."
Near San Antonio, TX 78203
Ezequiel V.
Job Details: 07/21/2020
REFRIGERATOR JENN-AIR JFC2089BEM03 "Called customer to advise of time of arrival, customer stated unit is working as designed no issue good cooling per customer. Door alarm stopped when temperature is reached.job complete."
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 07/21/2020
ICEMAKER (STANDA KITCHENAID KUID308HPS00 Checked ice maker found outlet only giving out 74VAC spoke to customer about proper voltage need for ice maker to work plugged unit into different outlet worked with no issues. Job complete.
Near Converse, TX 78109
Steven G.
Job Details: 07/21/2020
DISHWASHER KITCHENAID KDTE104ESS3 Checked dishwasher found unit feeling with water but not washing ordered pump and motor ; ordrng 1 W10605057 (pump&motor)
Near Cibolo, TX 78108
Steven G.
Job Details: 07/21/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Checked oven found not working properly sometimes can turn on and sometimes not, ordered touch pad ; ordrng 1 W11105004 (TOUCH PAD )"
Near Castroville, TX 78009
Douglas H.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Last tech found faulty compressor. Confirmed diagnosis. Replaced compressor, vaccinator unit and recharged. Unit began cooling immediately upon testing. No further issues at this point."
Near San Antonio, TX 78217
Steven G.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Ordered switch for freezer, switch that I received is to big for the terminal, ordered part number off of old switch and received a glass went to part house to get a switch and it’s the same to big will have to get product review from parts house. Talked to Darby she is doing a product review ; saved tckt"
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 07/21/2020
ICEMAKER (STANDA KITCHENAID KUID508HPS00 Replaced pump after replacement ice maker is working as designed no issues. Good drain no error found job complete.
Near Universal City, TX 78148
S. L.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived asked customer if they got PEX line from Whirlpool to install regulator customer said they had not called CXC to check on order. Spoke to Laura she checked on order gave me tracking number 74890100107258039591 FedEx . Checked tracking part to be delivered by end of day set appointment for Wednesday.; schdld next appmnt for 7/22 WED !
Near San Antonio, TX 78250
Christian G.
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Issue stated by previous tech: Heater is damaged and so is the silverware tray. Replaced both. Ran unit, unit tests good. Informed of survey."
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 07/21/2020
REFRIGERATOR IKEA IX5BBEXDS00 Installed new heat probe after installation ran defrost to heat up probe good heat n9 issues. Job complete. No further issues found with refrigerator.
Near Boerne, TX 78006
Douglas H.
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer stated unit leaking from below the door. Found leak coming from base of door due to unit not leveled properly. Leveled unit to resolve the issues. No further issues at this point. Collected Sc.
Near Floresville, TX 78114
S. L.
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DW1 Found failed drain pump and broken wire harness rescheduling for Monday. ; rqstng P&A on 1 W10777955 (lower harness)
Near Floresville, TX 78114
S. L.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW04 Unit has bad condenser fan motor used box fan to substitute fan motor til i can come back rescheduling Monday. Goods date 7/29/19 DOP provided.; ordrng 1 W10854034 (motor-cond)