Service History 275

Near Rockport, TX 78382
John L.
Job Details: 12/03/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Installed all components, issue has been resolved."
Near Corpus Christi, TX 78416
Adam
Job Details: 12/03/2019
RANGE WHIRLPOOL WFG320M0BS3 Inspection of unit shows no error codes. Checked temperatures of oven and unit is well within excepted temperatures. Did not calibrate unit customer is used to cooking at this temperature. Issue resolved.
Near Port Aransas, TX 78373
John L.
Job Details: 12/03/2019
DISHWASHER JENN-AIR JDTSS246GP0 "Installed valve, issues have been resolved."
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/03/2019
DRYER MAYTAG MED5630HC0 Parts to order; ordrng 1 280148 (cutoff-tml) and 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor)
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/03/2019
WASHER MAYTAG MVWC416FW1 Extended warranty on receipt. Cx needs to call Lowe’s before we can come back with agitator. W10836692. Agitator. 73.28Labor 25.00; ordrng 1 W10836692 (agitator)
Near Corpus Christi, TX 78413
Adam
Job Details: 12/03/2019
WASHER MAYTAG MVWX655DW1 Install component calibrated unit rent verification cycle issue resolved machine runs as designed
Near Victoria, TX 77904
Michael
Job Details: 12/03/2019
MICROWAVE WHIRLPOOL UMV1160CW7 "Installed parts ordered, the appliance is repaired and working normal"
Near Port Lavaca, TX 77979
Michael
Job Details: 12/03/2019
DRYER MAYTAG MEDC215EW1 "The dryer was making an abnormal noise when I turned it on. Unplugged the appliance and removed the front panel to check the idler arm, belt and roller supports, all looked good except the drum looked too close to the idler. Replaced the belt with another one I had in my van, powered up the appliance and ran it for a little while, no longer making the noise, replaced the panel and turned it on again, the appliance is working normal"
Near Wytheville, VA 24382
Uriah B.
Job Details: 12/03/2019
WASHER MAYTAG MVWC465HW2 Found error F8E1.Found hot water supply off at time of service. All operations check ok. Unit was in emergency drain after unit stopped in mid-cycle. Cx to observe.
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced led module in FC. All checks ok.
Near Conway, AR 72032
Doug M.
Job Details: 12/03/2019
LAUNDRY WHIRLPOOL MVWB955FC1 "Inspected unit for not operation,performed service diagnostics found f5e3 ,f7e0 error codes,performed main control test due to not reading correct voltage,found 120v to board,found micro failure in step 9 of test,performed lid lock test found resistance failure at pin 1-5 on j6 connector,diagnosed unit to need main control and lid latch; ordrng 1 W10912345 (cntrl-elec) and 1 W11188327 (latch)"
Near Conway, AR 72034
Doug M.
Job Details: 12/03/2019
WASHER AMANA NTW4516FW2 "Inspected unit for shaking, test found that when pushing down on basket, basket is bottoming out causing unbalanced issue also causing damage to tub ring , diagnosed needs tub ring and suspension kit.; ordrng 1 W10780045 (suspension) and 1 WPW10531289 (tub ring)"
Near Vinton, VA 24179
Uriah B.
Job Details: 12/03/2019
DISHWASHER KITCHENAID KDPE234GPS0 Reset unit. Ran diagnostics. Found hinges had pulled off of pins. Reseated hinges and remounted unit in cabinet. All checks ok. ; used 1 SS4523 (SCREW) from stock
Near Roanoke, VA 24018
Uriah B.
Job Details: 12/03/2019
KITCHEN WHIRLPOOL WDT970SAHZ0 Scratch on door. Replaced door. All checks ok. Within 30 day cosmetic warranty.
Near Conway, AR 72032
Doug M.
Job Details: 12/03/2019
WASHER WHIRLPOOL WTW5000DW3 "Inspected unit for noise, performed service diagnostics found F7E7 error code, performed manual test found in spin test squeaking from drive motor causing error code, diagnosed needs drive motor ; ordrng 1 W10890624 (motor-drve)"
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Found unit operating as intended. Some vibration in the back., adjusted a sealed line and all checks ok at this time."
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRT106TFDW01 Replaced nameplate.
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 SR 7726530704Airflow issue. Recommended removing gasket around RC thermistor. Removed gasket. Cx to observe.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/03/2019
WASHER ROPER RTW4516FW2 Replaced control board. Ran calibration. Ran auto test cycle. All checks ok.
Near Little Rock, AR 72210
Doug M.
Job Details: 12/03/2019
RANGE WHIRLPOOL WOS51ES4ES00 "Replaced thermal fuse at oven control, after restoring power to unit, found F1E1 error code, main control uncalibrated. Diagnosed unit needs oven control per tech sheet. ; rqstng P&A on 1 W10803994 (cntrl-elec), pckd up 1 W11025102 (fuse-thrml)"
Near Conway, AR 72032
Doug M.
Job Details: 12/03/2019
DRYER WHIRLPOOL WED4950HW0 "Inspected unit for odor, and rattling, tested unit found odor is coming from heat element due too bing new, rattle is coming from debris in the vent hose, due to installation issues. Informed customer odor is normal and too have vent hose being installed properly. Verified normal operation unit checks ok."
Near Little Rock, AR 72211
Doug M.
Job Details: 12/03/2019
RANGE WHIRLPOOL WEG745H0FS0 "Inspected unit due too scratch And not heating. Inspection found that the customer didn’t have the oven calibrated correctly. Called partner team verified unit is past 30 days cosmetic, partner team said we could not replace any parts"
Near Conway, AR 72034
Doug M.
Job Details: 12/03/2019
KITCHEN WHIRLPOOL WDF520PADM7 "Replaced pump/motor assembly due to shorted wash motor,tested unit operation checks ok"
Near Boerne, TX 78015
Colton B.
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue is that the Evap is not defrosting. Completely defrosted evaporator to ensure better cooling while I order a defrost thermistor to resolve issue.; ordrng 1 W11405276 (EVAP WIRE HARNESS )
Near Helotes, TX 78023
Steven G.
Job Details: 12/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked refrigerator found unit not cooling low on freon, added dye drier and charged unit will be back in two weeks to check for leak ; used 1 WPW10143759 (DRIER-HV) from stock"
Near Schertz, TX 78154
S. L.
Job Details: 12/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced control and powered unit on ran unit found and tested no more PO Code unit cooling went to defrost evaporator in FC noticed the light and door alarm not working found broken door switch called tech line spoke to Robert SR number 7726498596 he advised that this could be related to board shorting out and need to replace switch cannot find locally bypassed switch and sealed connectors with tape to prevent shorting found issue recurring called back spoke to Liam found zero volts to evap fan motor in service mode he said reorder UI and control replace as set and have ui for pantry and crisper in case. Also ordering fan motor for FC. Rescheduling 12/2; ordrng 1 W10512203 (harns-wire) and 1 W10701003 (motor-evap) and 1 W10769076 (cntrl-elec) and 1 W11085027 (switch) and 1 W11330971 (Ui) and 1 WPW10675033 (cntrl-elec)
Near San Antonio, TX 78244
S. L.
Job Details: 12/02/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Ran diagnostics. Unit leaking detergent from dispenser. Ordered replacement. Rescheduled 12/2. Customer needs afternoon appt.; ordrng 1 WPW10671905 (dispenser)
Near San Antonio, TX 78254
Tommy B.
Job Details: 12/02/2019
REFRIGERATOR KITCHENAID KRFC300ESS Previous tech found faulty icemaker. Replaced with me IM to resolve issue. Unit testing good now. Ready for resale.
Near San Antonio, TX 78239
Jim G.
Job Details: 12/02/2019
DRYER AMANA NED4655EW1 Replaced timer. Issue resolved.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced icemaker. Tested to complete, unit is good to go. Icemaker issue was called in prior to warranty expiring. Did not collect."
Near San Antonio, TX 78237
Jesus C.
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Customer not available for appointment. Reschedule. ; schdld next appmnt for 12/3 TUE !
Near San Antonio, TX 78225
Jesus C.
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Frost buildup in freezer evap. Found defrost sensor is damaged. Ordering new harness with sensor. ; ordrng 1 W10911770
Near San Antonio, TX 78244
S. L.
Job Details: 12/02/2019
WASHER MAYTAG MVWC565FW1 Removed lid lock replaced tested calibrated all operations normal spins agitate drain and fill functions good. Advised of survey and paper
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/02/2019
WASHER WHIRLPOOL WTW7000DW0 Tested washer. Found drain pump is bad. Reading open across terminals on pump. Getting constant 120 voltage from control to pump. Control is bad. Ordering new pump and control. ; ordrng 1 W10581874 (pump-water) and 1 W10625688 (cntrl-elec)
Near San Antonio, TX 78244
S. L.
Job Details: 12/02/2019
WASHER WHIRLPOOL WTW5000DW2 "Found supply valves and hoses leaking due to age snapped picture advised customer to get plumber to replace shut off valves and for customer to get new hoses, ran service mode found long fill errror tested valve valve is bad replaced valve tested for leaks on new inlet valve no leaks ran service cycle all operations normal advised of survey and paper."
Near San Antonio, TX 78216
Jesus C.
Job Details: 12/02/2019
WASHER MAYTAG MVWB835DW0 Tested washer. Found basket not free spinning. Oil leak from gearcase. Will order new washplate and gearcase. Parts CRP. ; ordrng 1 W10447976 (drive asm) and 1 W10609480 (washplate)
Near Elmendorf, TX 78112
S. L.
Job Details: 12/02/2019
WASHER MAYTAG MVWC200BW0 Found failed front right suspension spring and also advise on replacing gear case since there is whining noise internally from the gear case in spin. QuoteD for service call labor parts tax if suspension rods only if gearcase W11255272 and suspension rods W780045 together service fee only today. collected fee good for 90 days.advised of survey and leave behind
Near San Antonio, TX 78253
Richard G.
Job Details: 12/02/2019
COOKTOP GAS WHIRLPOOL KCGS356ESS00 "Replaced right front and right rear burner valves, right front and right rear orifice holders. Need burner caps and screws for burner heads that have broken off.; ordrng 1 W10819916 (cap-burner) and 5 WP8287059 (screw)s, used 1 W10594399 (HOLDER), 1 W10594405 (HOLDER), 1 W10597156 (GAS VALVE), and 1 W10859922 (GAS VALVE) from stock"
Near Natalia, TX 78059
Jesus C.
Job Details: 12/02/2019
RANGE MAYTAG MER8775AS0 Original element is damaged. Installed new bake element. Set oven at 300. Bake element is heating. Oven reached temperature. No issues during testing. Collected payment for labor. Job complete.
Near Floresville, TX 78114
S. L.
Job Details: 12/02/2019
WASHER WHIRLPOOL WTW4955HW1 "Unit stuck in drain checked water level sensor hose no obstruction and tub is empty of water. No error codes and unit with through calibration, used air pressure to check water level sensor found issue in water level sensor. Needs new board returning 12/4; ordrng 1 W11256105 (ELEC CONTROL)"
Near Atascosa, TX 78002
Jesus C.
Job Details: 12/02/2019
REFRIGERATOR AMANA AF12539ERM02 Tested unit. Found wiring to water valve was damaged. Fixed wiring to valve. Good water to icemaker. No further issues. Tested to complete.
Near San Antonio, TX 78227
Jesus C.
Job Details: 12/02/2019
WASHER WHIRLPOOL WTW5000DW2 Tested washer. Found unit not draining. Working to drain pump not connected properly. Fixed wiring. Unit now draining. No further issues. Tested to complete.
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/02/2019
WASHER AMANA NTW4516FW2 Customer stated that the unit is making noise during agitation. Ran diagnostics with no error codes. Ran automatic test cycle in attempt to duplicate noise and is present during agitation and spin. Removed agitator to clear underneath. Found issue to be bad gearcase. Ordering parts to resolve issue.; ordrng 1 W10324647 (seal tub) and 1 W11255272 (gearcase)
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/02/2019
WASHER MAYTAG MHW6630HW0 complaint is clothing coming out wet and water coming from dispenser. Found water pressure to cold valves is high Lowered pressure. No leaking from dispenser. Called techline about wet clothing issue. No error codes. No issues with washer. Performed customer instruct. Tested to complete. Sr 7726504764
Near Comfort, TX 78013
Sherman
Job Details: 12/02/2019
DRYER MAYTAG MED5630HC0 Upon arrival check unit once more. Changed motor blower wheel and collar. Ran diagnostics on unit. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78251
Christian G.
Job Details: 12/02/2019
REFRIGERATOR MAYTAG MFI2269FRZ03 Issue stated by customer: fan running loud. Found faulty thermistor causing fan to run constantly and build up ice. Replaced thermistor and grille that cracked due to ice build up. Unit test good. Informed customer of survey.
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Had to call Tech-Line 3 times (Ed, JT and Rick). They were somewhat helpful but could not take me to the finish line. Seems like they really do not want to get you to where you want. Called Nik. He was helpful. Unit needs a new ice-maker. Client had bought this Icemaker and a generic filter through Amazon. He will be installing it himself. Job complete."
Near San Antonio, TX 78250
Christian G.
Job Details: 12/02/2019
WASHER MAYTAG MVWB765FW3 Customer unable to provide proof of purchase.
Near Boerne, TX 78015
Colton B.
Job Details: 12/02/2019
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Rescheduling to Monday so that supervisor DH can be there with me to get unit right.; schdld next appmnt for 12/2 MON !
Near Boerne, TX 78015
Colton B.
Job Details: 12/02/2019
MICROWAVE WHIRLPOOL n/a Rescheduling to Monday so that supervisor DH can be there with me to get unit right.; schdld next appmnt for 12/2 MON !
Near San Antonio, TX 78253
Justin
Job Details: 12/02/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "Customer said dishwasher takes a long time to drain out, ran unit through diagnostics and drain is working as designed. No codes found on unit. Running unit through diagnostics one more time. Unit might of had a clog during time of slow draining, diagnostics passed second time around as well."
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 12/02/2019
WASHER MAYTAG MVWB725BW0 Replaced recirculating pump hose and drain pump hose . No longer leaking. Washer operating as designed.
Near San Antonio, TX 78250
Ezequiel V.
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM Checked refrigerator found frost build up on upper right corner of evap and on fan. Ran diagnostics all other parts function as designed fan motor did not turn on. Ordering new motor.; ordrng 1 W10464673 (fan motor)
Near Floresville, TX 78114
S. L.
Job Details: 12/02/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced control panel replaced badge ran test cycle all operations normal. Advised of survey
Near Adkins, TX 78101
S. L.
Job Details: 12/02/2019
WASHER MAYTAG MVWX655DW1 Found oil leaking at gear case. Burning smell from motor and splutch ring slipping ordering rescheduling 12/4; ordrng 1 W10006481 (gearcase) and 1 W10006487 (motor-drve) and 1 W10721967 (drive pulley)
Near San Antonio, TX 78247
Devon F.
Job Details: 12/02/2019
WASHER MAYTAG MVWB765FW3 Customer complaint was unit would make a noise when agitated. Took off wash plate to find a dime in between removed coin to resolve issue unit is operating as designed.
Near Helotes, TX 78023
Ezequiel V.
Job Details: 12/02/2019
WASHER AMANA NTW4516FW3 "Checked washer found no error codes, washer is operating as designed. Ran automatic test with no issues, ran calibration cycle all pass. Job complete."
Near San Antonio, TX 78250
Ezequiel V.
Job Details: 12/02/2019
RANGE WHIRLPOOL WFC310S0EB3 "Replaced all infinite switches, range is operating as designed. Checked for error codes no issues. Job complete."
Near Shavano Park, TX 78231
Tommy B.
Job Details: 12/02/2019
MICROWAVE OVEN KITCHENAID KBMC140HSS0 Could not replace light as it is in a difficult place to grab due to food buildup on assembly. Cleaned crisper as good as possible to reduce smoke issue.
Near , TX 78253
Justin
Job Details: 12/02/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "Unit has a blown high limit fuse, I do not have one in truck stock. Will need to order and replace. Will need first appointment Monday or after 1230 ; ordrng 1 WP4449751 (thrmst-fix)"
Near San Antonio, TX 78254
Christian G.
Job Details: 12/02/2019
DRYER WHIRLPOOL WED5000DW2 "Issue stated by customer: dryer not working, door switch broken. Replaced door switch. Unit test good. Informed customer of survey.; used 1 WP3406107 (SWITCH DOOR) from stock"
Near San Antonio, TX 78258
Devon F.
Job Details: 12/02/2019
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 Customer complaint was unit would get error code F8E0 for low speed fan tested voltage at the bored got proper 120vac checked at the motor got 120 vac blower works on high but not low speed ordering new blower to resolve issue.; ordrng 1 W11248652 (blower)
Near San Antonio, TX 78232
Devon F.
Job Details: 12/02/2019
WASHER MAYTAG MHW5630HC0 Customer complaint was unit would get error code F8E1 checked for proper resistance at valve test passed then tested voltage at j8 connector test failed ordering new ACU to resolve issue.; ordrng 1 W11322901 (cntrl-elec)
Near Boerne, TX 78015
Colton B.
Job Details: 12/02/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Issue was water leaking out of the front of the ice maker. Called Techline and spoke to Rick who stated that the issue sounds like a valve that is mechanically stuck open. Ordering a new dual valve to resolve. Unit is cooling well. Gate code is #3339.; ordrng 1 WPW10341329 (water valve assy)
Near San Antonio, TX 78232
Jim G.
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced door. Issue resolved.
Near San Antonio, TX 78254
Richard G.
Job Details: 12/02/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint is that the dw is not drying dishes. Checked rinseaid dispenser, it was full but the rinseaid setting was low. Increased setting to highest setting. Ran unit through diagnostics. Unit is heating well. Left customer a handout about how to assist the drying process. Tested to complete. Unit is good to go."
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/02/2019
ICEMAKER (STANDA KITCHENAID KUIX505ESS1 "Installed pump and harness. This fixed the sensor issue, but could not get water to flow into the ice maker. Checked water supply, good. Checked voltage to valve, getting 120 VAC, Valve needs to be replaced. I ordered part.; ordrng 1 W10646596 (valve)"
Near Center Point, TX 78010
Sherman
Job Details: 12/02/2019
COOKTOP GAS JENN-AIR JGD3536WS01 Changed burner assembly. Checked unit over good. No further issues at this time.
Near San Antonio, TX 78247
Devon F.
Job Details: 12/02/2019
DISHWASHER KITCHENAID KDPE234GPS0 Customer complaint was unit has a weak spot on front washer can’t be repaired because nothing is broken called tech line file number 7726499151 they said unit is operating as designed.
Near San Antonio, TX 78260
Devon F.
Job Details: 12/02/2019
OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS04 Customer complaint was unit would not bake in the middle of baking he would get an error code. Replaced com troll board to resolve issue issue is operating as designed. Collected 408.71 parts and labor.
Near Bulverde, TX 78163
Jim G.
Job Details: 12/02/2019
DISHWASHER AMANA ADB1400AGS1 Replaced dispenser. Issue resolved. Advised user to add rinse aid.
Near San Antonio, TX 78231
Tommy B.
Job Details: 12/02/2019
REFRIGERATOR [UIS # 40092] n/a Called cxc to verify authorization. It is Costco 2nd year. Customer stated that the unit is stuck on crushed ice. Found issue to be faulty solenoid. ; ordrng 1 WP2152713 (solenoid)
Near Kerrville, TX 78028
Sherman
Job Details: 12/02/2019
MICROWAVE OVEN WHIRLPOOL WOC75EC0HV01 Talk to customer. Let them know parts would be in next week and I could come Friday. Customer said ok. ; schdld next appmnt for 12/6 FRI !
Near San Antonio, TX 78254
Richard G.
Job Details: 12/02/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Replaced drain pump, and pump and motor assembly. Tested to complete. No leaks. Unit is good to go."
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 12/02/2019
DISHWASHER KITCHENAID KDTE334GPS0 Issue was a leaking dishwasher. Last time out I took door off and reinstalled. This seemed to fix problem. Replaced upper spray arm just in case. Unit tested good.
Near San Antonio, TX 78258
Tommy B.
Job Details: 12/02/2019
REFRIGERATOR JENN-AIR JFI2089WES8 Call tech line and diagnosed a faulty control. The user interface is semi operational with the screen going blank. Ordering control to resolve issue ; ordrng 1 WPW10312695 (electronic control)
Near San Antonio, TX 78251
Ezequiel V.
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived at customer location. Customer did not know what unit in apartment complex needed work. Customer stated they will reschedule when needed.
Near Castroville, TX 78009
Justin
Job Details: 12/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS Heard the three way valve engaging multiple times after being plugged back in. Replaced supply control board but will need to order main control supply board again. ; rqstng P&A on 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Near Schertz, TX 78108
Steven G.
Job Details: 12/02/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Checked dishwasher found unit not draining the water, found bad drain pump replaced pump checked operation unit working normal now ; used 1 WPW10348269 (PUMP DRAIN) from stock"
Near San Antonio, TX 78216
Devon F.
Job Details: 12/02/2019
WASHER MAYTAG MVWB835DW0 Customer complaint was unit would come on by itself replaced control bleary to resolve issue unit operating as designed. Collected 389.04 for parts and labor.
Near Boerne, TX 78006
Colton B.
Job Details: 12/02/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Issue was a frozen over Evap. Defrosted unit and replaced Evap wire harness, control and UI. Unit tested good."
Near San Antonio, TX 78254
Richard G.
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Appointment was rescheduled with customer but not taken off today’s schedule.; saved tckt
Near Boerne, TX 78006
Colton B.
Job Details: 12/02/2019
WASHER WHIRLPOOL WFW75HEFW0 "Issue is a noisy washer durning spin. Finding issue to be bad bearings. Ordering tub, rotor and stator to resolve issue. Tub is out of stock PSP.; ordrng 1 W10870751 (stator) and 1 W10901030 (tub-outer) and 1 W11253212 (screw) and 1 WPW10544980 (rotor)"
Near , TX 78253
Justin
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced both doors and place nameplate on unit. Unit is good to go.
Near Boerne, TX 78006
Colton B.
Job Details: 12/02/2019
REFRIGERATOR KITCHENAID KSSS48FTX00 Issue was that the control board was dropping power. Replaced control with repair kit. Unit tested good. Collected parts and labor.
Near Helotes, TX 78023
Christian G.
Job Details: 12/02/2019
ICEMAKER (STANDA KITCHENAID KUIC18NNZS0 Issue stated by customer: ice maker heating up too much melting ice. Thermistor ordered by DH. Replaced thermistor. Unit test good. Informed customer of survey.
Near Fair Oaks Ranch, TX 78015
Tommy B.
Job Details: 12/02/2019
OVEN ELECTRIC (D KITCHENAID KODE300ESS02 Customer stated that the unit began flashing error codes. Provided pictures to document the errors F1E0 F2E1. Found issue to be faulty console. ; ordrng 1 W11087457 (console)
Near Cibolo, TX 78108
Steven G.
Job Details: 12/02/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Checked dishwasher found lots of suds found unit not draining found plug in garbage disposal, removed plug checked operation unit is working normal now"
Near San Antonio, TX 78260
Jim G.
Job Details: 12/02/2019
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HSO1 As per techline recommendation advised customer to link to WiFi to download update for oven.
Near Converse, TX 78109
Steven G.
Job Details: 12/02/2019
REFRIGERATOR KITCHEN AID KRMF706EBS01 "Checked refrigerator found unit low on freon, added dye drier and charged unit will be back in two weeks to check for leak ; schdld next appmnt for 12/11 WED !"
Near Boerne, TX 78006
Colton B.
Job Details: 12/02/2019
VENTHOODS WHIRLPOOL UXT5536AAS3 Issue is a noisy vent hood. Customer showed video of the venthood fan operating loudly. Ordering a vent hood fan motor to resolve issue.; ordrng 1 WPW10291577 (motor-fan)
Near San Antonio, TX 78260
Jim G.
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Customer tried to cancel appt.
Near San Antonio, TX 78256
Tommy B.
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Part arrived damaged out of box. Ordering new shield.; ordrng 1 WPW10194474 (shield)
Near San Antonio, TX 78254
Christian G.
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Issue stated by customer: ice bin frosting up and making ice a solid piece. Replaced stepper door and gasket. Touch display not responding on one button. Ordering door control to resolve issue.; ordrng 1 W11130216 (cntrl-elec)
Near San Antonio, TX 78251
Richard G.
Job Details: 12/02/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer complaint is that the refrigerator will stop cooling intermittently. When it stops cooling there is a loud buzzing sound coming from behind the refrigerator. Entered diagnostics. Unit will not test fc or rc thermistors. Display is blank during these tests and will not advance. Determined a bad display/control compressor also does not kick on at times and needs to be unplugged and plugged back in to get it going. Quoting customer on possible costs of electronic controls and compressor.
Near Helotes, TX 78023
Tommy B.
Job Details: 12/02/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Swapped out pump and motor along with water inlet with no resolution for water problem. Found it should be control not sending enough voltage to the water inlet valve. Ordering control to resolve issue. ; ordrng 1 W10854231 (cntrl-elec)
Near San Antonio, TX 78245
Richard G.
Job Details: 12/02/2019
RANGE WHIRLPOOL WEG745H0FS0 "Customer states that the oven worked the first few times after replacing the igniter. After that it was hit or miss. Check igniter. Working as it should. Oven burner looks like it has caught fire and holes are stopped up, also burned down to the regulator. Need to order oven burner and regulator. There is no sign of grease or anything that could have spilled and caught fire. Nothing showing that the customer could have caused the issue.; ordrng 1 W10764654 (burnr-oven) and 1 W10861656 (regulator)"
Near Cibolo, TX 78108
Steven G.
Job Details: 12/02/2019
RANGE KITCHENAID KSEB900ESS0 "Checked range found burners working properly at this time, checked oven found temp is normal could not find any problems, customer is upset about oven cavity being discolored after bake element shorted and blew thru cover, oven liner is not a serviceable part."
Near San Antonio, TX 78245
Richard G.
Job Details: 12/02/2019
RANGE WHIRLPOOL WEE510S0FB2 Replaced control and cooktop. Tested to complete. Unit is good to go.
Near San Antonio, TX 78224
Ezequiel V.
Job Details: 12/02/2019
WASHER WHIRLPOOL WTW5000DW1 "Replaced gear case wash plate and screw due to oil coming from gear case in the process of changing components found , basket worn down. Not allowing to spin properly.; rqstng P&A on 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10586077 (basket)"