Service History 264

Near Helotes, TX 78023
Christian G.
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 "Issue stated by customer: heating not working. Replaced control. Ran unit through diagnostics. Drain pump clogged initially not allowing diagnostic cycle to be completed. Cleaned unit out, No error codes. Informed customer on proper loading and cleaning procedures to avoid related issues. Unit test good. Informed customer of survey."
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW5000DW "Customer stated that the issue is that the unit has a “burning odor” and customer is unsure at which point during the cycle that it occurs. Upon opening the lid, I could smell mold or mildew type odor. Ran diagnostics with no error codes. Ran automatic test cycle and unit cleared all functions. Visually inspected entire unit and found no issues. Ran manual tests to check the integrity of motor and gearcase parts. Using low and high speed agitate as well as low and high spin. Could not duplicate a burning smell. No further issues at this time."
Near Garden Ridge, TX 78266
S. L.
Job Details: 12/13/2019
MICROWAVE OVEN JENN-AIR JMW3430IL02 Customer closes on house tomorrow 12/13 will need closing docs for DOP Lower vent to unit has bend in it and causing door to not close correctly ordering new vent rescheduling 12/19; ordrng 1 WPW10327374 (vent-oven)
Near Comfort, TX 78013
Sherman
Job Details: 12/13/2019
FREEZER WHIRLPOOL WZF79R20DW03 Upon arrival above temp led in unit was on. Ran diagnostics on unit. Didn’t get any error codes. Checked around coils and fan coming on. All functioning properly. Started checking voltage to compressor and inverter. Compressor is extremely hot. Called tech line. Spoke to TJ. Sr#-7726631163. TJ said it’s a ss issue. Ordered parts to resolve issues. ; ordrng 1 W10750851 (COMPRESSOR ) and 1 W11198881 (START DEVICE) and 1 WPW10143759 (DRYER) and 1 WPW10350564 (CAPACITOR )
Near San Antonio, TX 78233
S. L.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Found ice container is damaged on door top container took picture, smell smelt like freezer burn spreading from FC to RC customer states she already cleaned unit and removed everything removed contents in both FC an RC found smell is not from mechanical failure in unit but from something that was inside that spread smell to contents advised to use baking soda in both RC and FC and to clean ice bin all operations normal."
Near San Antonio, TX 78258
Ivan B.
Job Details: 12/13/2019
DRYER WHIRLPOOL WED4815EW1 Replaced thermostat and adjusted vent hose. Ran cycle w wet clothes. Unit maintaining heat now. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78258
Ivan B.
Job Details: 12/13/2019
MICROWAVE OVEN KITCHENAID KHHC2090SSS4 Microwave door extremely loose. Removed and reattached door and tightened all screws. Advised customer she can apply lock-tite or a similar adhesive to the screws to keep them from loosening over time from wear and tear. No further issues at this time.
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Last visit swapped out evaporator motor to resolve customer noise complaint. Customer stated the issue still persists. Called techline spoke to Mike. SR7726631591 good night determine any known issues for the unit. No further issues at this time.
Near Shavano Park, TX 78249
Tommy B.
Job Details: 12/13/2019
OVEN ELECTRIC (S WHIRLPOOL KEBS207SSS04 Previous visits had heating issues. Swapped out the baking element in order to resolve this issue today. Unit is now assessing good with no further issues.
Near Boerne, TX 78006
Douglas H.
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Unit not drying dishes. Found no rinse aid in dispenser. Explained importance of rinseaid to customer. Ran diagnostics testing, no error codes. Unit in proper working order. No further issues at this point. Yes to survey and leave behind."
Near San Antonio, TX 78257
Colton B.
Job Details: 12/13/2019
DRYER WHIRLPOOL WED560LHW0 "Issue is a F6E2 error code. Replaced control board and UI to resolve issue, unit tested good."
Near Boerne, TX 78006
Colton B.
Job Details: 12/13/2019
MICROWAVE OVEN KITCHENAID KOCE500ESS07 "Issue is a ramp up to full power. Replaced transformer, unit is working as intended. Unit heated every time and noises were normal. Unit is good to go."
Near San Antonio, TX 78254
Christian G.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Issue stated by customer: refrigerator still allowing for condensation build up. Found coils at bottom of refrigerator very dusty and full of lint. Cleaned off. Cleaned glass tray that had condensation on it to ensure no residual build up was accumulating and allowing water to continue to attach to tray. Also found food at bottom of refrigerator was warmer than at top. Could feel cold coming out of bottom side of door. Ordering gasket to try and resolve issue.; ordrng 1 WPW10136734 (gasket-fip)
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/13/2019
WASHER MAYTAG MHW5500FW1 Tested washer. Error code F3E1. And F3E1. Found build up in drain pump and in pressure port. Cleared buildup. Ran service test. No issues during testing. Ran quick wash. Runs through wash. No issues during testing. Unit is working properly. Collected service fee. Job complete.
Near San Antonio, TX 78258
Ivan B.
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher getting f2e2 error code indicating UI is not communicating with the control. Removed UI from control per service manual and reconnected. UI still showing same error code. Checked connectors. Control is bad. Customer purchased the unit very recently and will be seeking an exchange.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Reschedule to coincide with the other appointment for the microwave. Customer approved. ; schdld next appmnt for 12/19 THU !
Near San Antonio, TX 78258
Devon F.
Job Details: 12/13/2019
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 Customer complaint was unit would get error code for blower replaced blower unit is operating as designed.
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/13/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Complaint is oven lights will flash during use of oven. Called techline. Sr 7726629992. Tried using 25 watt bulbs. Issue till occurs. Power is 124 at control. Techline pushing issue to engineering dept. will wait on engineering. ; saved tckt
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KSSC48FTS00 Complaint is not cooling and noise when powered on. Tested unit. Noise during start up. Noise coming from evap fan. Fixed fan. Unit running for 20 minutes. Only getting partial frost pattern on evap. Called SG. Unit might be low on Freon. Will need to reschedule for sealed system tech. ; schdld next appmnt for 12/17 TUE !
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL KDTE204ESS3 "Client was not prepared or willing to pay the service fee, parts and labor. He had replaced some parts to the dish rack through an online store. He did not have the original parts. His warranty had a 5 year coverage on dish racks. I called our office to inquire. I advised the client to call Whirlpool for authorization. Otherwise I would have to charge the labor to fix it and whatever the parts would cost. I did not touch the item."
Near Helotes, TX 78023
Richard G.
Job Details: 12/13/2019
MICROWAVE OVEN JENN-AIR JMC3415ES01 "Replaced 4 switches, bracket, switch lever, and fuse. Tested to complete. Unit is good to go."
Near Kerrville, TX 78028
Sherman
Job Details: 12/13/2019
MICROWAVE OVEN WHIRLPOOL UMV1160CW Upon arrival turntable missing. Ran diagnostics on unit. Unit is functioning as designed. No further issues at this time.
Near San Antonio, TX 78254
Christian G.
Job Details: 12/13/2019
FREEZER WHIRLPOOL WRS571CIHZ01 Issue stated by customer: refrigerator/ freezer not keeping cold. Replaced faulty fan motor and baffle motor. Unit test good. Informed customer of survey.
Near Boerne, TX 78015
Douglas H.
Job Details: 12/13/2019
DISHWASHER KITCHENAID KDTM404ESS3 "Unit leaking. Found cause to be drain hose has two holes in it up near the top of the curve, likely from install. Unit was moved a couple of times based on prior history. Ordering drain hose and kickplate screws as those were not the correct screws. ; ordrng 1 W11084165 (hose-drain) and 2 WP302868 (screw)s"
Near San Antonio, TX 78248
L
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Replace gasket. Door now closing told costumer to give a couple of hours for gasket to adjust to unit Charge p+l. 166.69
Near Converse, TX 78109
S. L.
Job Details: 12/13/2019
FREEZER MAYTAG MZF34X16DW01 "Found unit at 42 degrees fan and compressor on took picture of frost pattern which there isnt one only frozen over cap tube, amp draw .41 amp at compressor called SG he said will need UV Dryer customer is responsible for dryer since only compressor is part covered cost for this would then from there will know what will need to be replaced if it is leak in evaporator or restricted cap tube after everything Customer wants to contact Maytag to see if they will provide any help with cost of repairs.; rqstng P&A on 1 WPW10143759 (dryer)"
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Checked refrigerator freezer found gasket not sealing properly ordering new gasket to resolve issue. Refrigerator working as designed ortherwise. ; ordrng 1 W10843448 (gasket-fip)
Near Kendalia, TX 78027
Douglas H.
Job Details: 12/13/2019
OVEN ELECTRIC (D WHIRLPOOL KOSE500ESS00 F1e1 relay board f6e4 mismatch error. Per Sb web parts still under KA 60 month limited part warranty. Quoted 150 for labor. Customer wanted to proceed with repair. Ordering UI and electronic control. Customer paid Sc and labor up front. ; ordrng 1 W10588714 (panl-cntrl) and 1 W11179310 (cntrl-elec)
Near San Antonio, TX 78023
Richard G.
Job Details: 12/13/2019
MICROWAVE OVEN KITCHEN AID KMBP100ESS Microwave door is dented at top right. Need to order outer door.; ordrng 1 W10775493 (glass-door)
Near San Antonio, TX 78023
Richard G.
Job Details: 12/13/2019
RANGE WHIRLPOOL KDRS483VSS04 Builders were doing work in the kitchen area. Super says he’ll install the kickplate and door handle.
Near San Antonio, TX 78244
S. L.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFE320M0EW2 Found burnt up harness on L1 need new harness and nuts customer responsible for cord rescheduling 12/18 FIRST CALL; ordrng 1 W11219895 (WIRE HARNESS) and 2 WP3400029 (nut)s
Near San Antonio, TX 78253
Justin
Job Details: 12/13/2019
COOKTOP GAS WHIRLPOOL WCG55US6HS00 Need to order conversion kit for propane gas. All burners do not adjust correctly. ; ordrng 1 W10676661 (spud-orfce) and 1 W10676662 (spud-orfce)
Near Universal City, TX 78148
Steven G.
Job Details: 12/13/2019
DRYER WHIRLPOOL CSP2861TQ1 "Checked dryer complaint not drying properly, cleaned lint filter and housing, checked operation vent to outside needs to be cleaned, dryer is ok, since Sam has been here let me know what I should charge them for the dryer and I’ll collect when we finish the washer"
Near Bulverde, TX 78163
Ivan B.
Job Details: 12/13/2019
DRYER MAYTAG MEDC465HW0 Replaced push to start relay. Unit operating as designed now. No further issues at this time. Yes to survey and leave behind.; used 1 WPW10117655 (RELAY-PTS) from stock
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/13/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HZ0 "Lightbow appeared intact and last visit, voltage check this time cleared at 1:20. The lightbulb appears to be slightly damaged which was not noticed on previous visit. Will order lightbulbs to resolve issue.; ordrng 1 8206232A (lamp 40 watt)"
Near San Antonio, TX 78258
Shawn W.
Job Details: 12/13/2019
DISHWASHER KITCHENAID KDTE204GPS0 The unit has a slow leak on the left side of the tub between the door and the tub. I called Tech-line and spoke with David SR # 7726633461. Called SG and determined it is coming from the baffle. I have ordered all parts that could possibly be a result of the leak. I will return to vendor what I do not use; ordrng 1 8281217 (screw) and 1 W10660528 (gasket) and 1 W10667473 (lower dr seal) and 1 W10712597 (door-inner) and 1 W10771404 (control panel seal) and 1 W10819539 (pad-ins) and 1 W10835073 (seal) and 1 W10844384 (barrier)
Near San Antonio, TX 78259
Steven G.
Job Details: 12/13/2019
ICEMAKER (STANDA SCOTSMAN FCN60PA-1SS "Checked ice maker found unit working normal had some noise at first but never stopped, talked to tech line came to the conclusion that argur may be getting stuck causing unit to stop will need A39531-001 breaker bearing and 02-4599-21 seal collected SC parts are 935.73 and 82.79 plus labor about 1,300.00 to repair, customer to call with go ahead"
Near San Antonio, TX 78259
Shawn W.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived. Had to wait because the key to the apartment was signed out to someone else. Told them I would go do other job and come back. When I arrived back, I gained access to the apartment with Alvin. Tried to replace the control board and discovered that the new part provided was slightly different. It had terminal connections rather than pin connections. Not sure how this happened. I either ordered a completely different control board or the parts department did. The part number I received is different from what should have been ordered. However, It seems that sometimes the part numbers change which causes confusion. I have reordered the part. Spoke with Darby who explained that we might need to conduct a part research and that the office will contact the client for the follow up appointment. I informed the property maintenance manager Abrams of the situation. As a courtesy I spoke with the sales rep at HD Supply with the apartment manager mainten
Near Helotes, TX 78023
Steven G.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked refrigerator after adding dye drier two weeks ago checked both evaporators and condenser did not find a leak anywhere, checked pressures they are good and both evaporators are frost on them, customer to watch and call if any problems"
Near Adkins, TX 78101
S. L.
Job Details: 12/13/2019
WASHER MAYTAG MVWX655DW1 Called customer and she had emergency not available today set appt. for last call 12/16/19.; schdld next appmnt for 12/16 MON 3-5
Near San Antonio, TX 78233
Steven G.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Checked refrigerator found temps ok, not making ice found brown wire to water valve not connected reapplied to valve checked operation unit working normal now"
Near San Antonio, TX 78240
L
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT970SAHW0 Issue was pumped motor not working. Replace pump motor. Ran cycle no other issues. Unit working as design.
Near Universal City, TX 78148
Steven G.
Job Details: 12/13/2019
WASHER WHIRLPOOL CHW9050AW0 "Checked washer found unit kicking breaker at start up ordered parts, was informed that parts are still under warranty ; ordrng 1 W10384849 (cntrl-elec) and 1 W11191299 (MOTOR )"
Near San Antonio, TX 78232
L
Job Details: 12/13/2019
DRYER MAYTAG MEDC300BW0 Issue was dryer not turning on. Found bad thermal fuse Replace fuse. Unit now turning on and heating up. Service fee charge plus part. Job complete ; used 1 279769 (THERMAL-CUTOFF) from stock
Near Boerne, TX 78006
Douglas H.
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit wouldn’t drain. Found cause to be punch out on disposal not removed. Removed punch out to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind
Near San Antonio, TX 78261
L
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "2468. Issue is door not leveling. Ordering new parts to fix the problem. ; ordrng 1 12028505AP (closure, door (gry)) and 2 12968202AP (door stop (gry))s"
Near San Antonio, TX 78245
Ezequiel V.
Job Details: 12/13/2019
WASHER MAYTAG MVWC465HW2 "Checked washer found no error codes during testing, good suspension. Ran spin cycle washer did not shake. Operating as designed. No further issues at this time. Job complete."
Near San Antonio, TX 78253
Justin
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found the unit making lots of noise, raised the front legs up to help with leveling issues. Haven’t heard any noises since. Will have customer keep an eye on it, found the ice maker to be bad in unit. Please schedule for after 10am.; ordrng 1 W10882923 (icemaker)"
Near , TX 78015
Douglas H.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer stated unit stopped cooling, they unplugged unit and plugged back in and began working. Ran diagnostics testing. Finding issue to be faulty control. Ordering control. ; ordrng 1 W10843055 (cntrl-elec)"
Near San Antonio, TX 78256
Colton B.
Job Details: 12/13/2019
ICEMAKER (STANDA KITCHENAID KUIX305ESS2 "Customer complaint was a leaking ice maker. Issue was that drain hose was not situated in gravity drain. Inserted hose into drain. Unit tested good, no leaks observed."
Near Shavano Park, TX 78231
Ezequiel V.
Job Details: 12/13/2019
DISHWASHER JENNAIR JDB9800CWS1 Replaced dish were control board and control panel. Parts covered under limited warranty. Ran diagnostics quick cycle no issues found during testing dishwasher working as designed. Job complete.
Near San Antonio, TX 78259
Devon F.
Job Details: 12/13/2019
RANGE WHIRLPOOL MES8880DS0 Customer complaint was unit would get error code F8E0 for fan not getting to proper speed. checked P5-1 and P6-3 connector on control board for 25 ohms got 2 ohms replacing blower to resolve issue. Collected service call 113.66 card ; ordrng 1 W11107275 (fan-blwr)
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Upon arrival thawed out. Replaced dampener. Ran diagnostics on unit. No further issues at this time. Unit is functioning as designed. Yes to survey and leave behind.
Near Boerne, TX 78006
Douglas H.
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Unit was leaking. Found cause to be unit was unlevel. Leveled unit to resolve the issue. Unit performing as designed now with no leaks. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78259
Devon F.
Job Details: 12/13/2019
DRYER WHIRLPOOL WED4850HW0 Customer complaint was unit power cord and power terminal was frayed and burned ordering new power terminal to resolve issue.; ordrng 1 WP3397659 (block-term)
Near San Antonio, TX 78259
Devon F.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFE320M0ES2 Customer complaint was unit cooktop light stayed on found that the infinite switch is bad ordering new left front infinite switch to resolve issue.; ordrng 1 WPW10434452 (switch-inf)
Near Bulverde, TX 78163
Ivan B.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Freezer compartment iced up heavy throughout. Ordered evap motor. Rescheduled 12/17. Customer like like a morning appointment. According to SB Web P+L is covered by extended warranty. Collected 113.66 for service call. ; ordrng 1 W10128551 (EVAP MOTOR)
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/13/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Complaint is oven lights will flash during use of oven. Called techline. Sr 7726629992. Tried using 25 watt bulbs. Issue till occurs. Power is 124 at control. Techline pushing issue to engineering dept. will wait on engineering. ; saved tckt
Near Victoria, TX 77904
Michael
Job Details: 12/13/2019
REFRIGERATOR JENN-AIR JS48SEDUDW12 Installed part ordered the water dispenser is no longer leaking and working normal
Near Falfurrias, TX 78355
Adam
Job Details: 12/13/2019
RANGE AMANA ACR4303MFB1 Installed components tested unit all functions work as designed issue resolved.
Near Victoria, TX 77904
Michael
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Defrosted the evaporator and Installed parts ordered, the damper was working properly, ice was restricting it, put appliance back together. Ran diagnostics test, all is good, appliance is working normal."
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
DRYER MAYTAG MED6630HC0 Determined a sound is emanating from the blower assembly. Ordering extra parts in case they are damaged during the disassembly phase. ; ordrng 1 W11086656 (motor-drve) and 1 W11310026 (collar) and 1 WP697772 (blower wheel) and 1 WPW10211896 (duct-lint) and 1 WPW10211911 (housing) and 1 WPW10242878 (base)
Near Victoria, TX 77904
Michael
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed new door, the door and appliance are working normal."
Near San Antonio, TX 78240
L
Job Details: 12/13/2019
RANGE UNKNOWN ABS300J3WW Unit over heating. Ordering new Electric thermostat. To fix problem WB20K10026. Service fee collect. Quoted 70 labor +parts. ; ordrng 1 WB20K10026 (thermostat)
Near Corpus Christi, TX 78405
John L.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW5000DW2 Inspected unit found issue with suspension rods. Front rods weak and have a good amount of play. Replace to resolve.; ordrng 1 W11228718 (suspension)
Near Falfurrias, TX 78355
Adam
Job Details: 12/13/2019
WASHER MAYTAG MVWB865GW0 Inspection of unit shows no error codes. Also I could not duplicate customers complaint of strange noise during the wash cycle. Customer does have video of unit making strange noises during cycle. Replace clutch stater and rotor to resolve issue.; ordrng 1 W10006482 (rotor) and 1 W10006483 (stator) and 1 W10817398 (clutch)
Near Falfurrias, TX 78355
Adam
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW8040DW0 Inspection of unit shows error code for long fill no fill. Replace water valve and harness to resolve issue. Job will require authorization.; rqstng P&A on 1 W10631226 (harns-wire) and 1 W10758829 (valve)
Near Falfurrias, TX 78355
Adam
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW4616FW2 Stop component calibrated unit ran verification cycle all issues resolved. Unit runs as designed.
Near Victoria, TX 77904
Michael
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Installed part ordered, confirmed temperatures and tested cooling tests, all checks out, appliance is working normal"
Near Corpus Christi, TX 78413
John L.
Job Details: 12/13/2019
RANGE WHIRLPOOL WGE745C0FS01 "Installed components, issue resolved."
Near Corpus Christi, TX 78413
John L.
Job Details: 12/13/2019
FREEZER WHIRLPOOL EV200FXMQ04 "Inspected unit, found no issues with gasket. Checked temperatures, readings are within normal range."
Near Corpus Christi, TX 78413
John L.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Spoke with customer, customer claims unit is only a few months old but does not have a receipt to show proof of purchase. Customer explained issues with unit, and issues retrieving proof of purchase from Lowe’s. Explained that proof of purchase is required for unit to get repaired under warranty. Customer will try and get POP. Will order icemaker from explanation of issue with unit. ; ordrng 1 W10300022 (icemaker)"
Near San Diego, TX 78384
Adam
Job Details: 12/13/2019
DRYER WHIRLPOOL WED4815EW1 Inspection of unit shows original dryer belt broken. replace belt with truck stock belt. Issue resolved; used 1 W10131364 (BELT ) from stock
Near Victoria, TX 77904
Michael
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW92HEFW "Customer complaint is that the dispenser wasn’t working, said when she cleans it out it works for a little while, then it won’t work again. Took the top panel off and put into diagnostics, the dispenser is working normal and the test completed with no issues or error codes."
Near Goliad, TX 77963
Michael
Job Details: 12/13/2019
RANGE KITCHENAID KSGB900ESS2 "Error code F3E1, (opened drawer sensor), cleared error code and installed new sensor. Plugged the appliance in and it didn’t give F3E1 error code. Customer said only uses convection setting, turn on oven on that setting and preheated to 325 with no issues, no error codes, appliance is working normal"
Near Corpus Christi, TX 78415
John L.
Job Details: 12/13/2019
RANGE AMANA ACR4303MFB3 "Inspected unit,, unit is getting proper power. Burners turn on without issue, Control panel not functioning. Checked all connectors on control panel, also tested power on panel. Replace panel to resolve issI’d.; ordrng 1 W11204487 (cntrl-elec)"
Near Salem, VA 24153
Uriah B.
Job Details: 12/13/2019
WASHER MAYTAG MVWB765FW0 Cx says that she has had multiple service calls about the machine. Complaint is that the machine is not adding enough water. All tests came back normal as far as I can tell. Ran auto test and recalibrated machine. Ran normal cycle without anything in machine and water looked like normal fill level. Ran normal in deep water wash and unit definitely added more water. Cx still unconvinced that the unit is. It using enough water.
Near Ingleside, TX 78362
John L.
Job Details: 12/13/2019
OVEN KITCHENAID KOSE500ESS04 "Inspected unit, found issue with convection fan. Replace motor and fan to resolve issue.; ordrng 1 W10722667 (motor-fan)"
Near Troutville, VA 24175
Uriah B.
Job Details: 12/13/2019
KITCHEN WHIRLPOOL WDTA50SAHZ0 Replaced adjusters. All checks ok.
Near Aransas Pass, TX 78336
John L.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFG505M0BS3 "Inspected unit, front glass door broken as well as upper bracket for door. Replace these components to resolve issue.; ordrng 1 W10481433 (nameplate) and 1 W10544145 (brkt-glass) and 1 W11051158 (glass-door)"
Near Aransas Pass, TX 78336
John L.
Job Details: 12/13/2019
WASHER MAYTAG MVWC465HW2 Water sheets show water coming from around entire tub. Issue possibly tub or issue with seal on gearcase. Replace these components to resolve.; ordrng 1 W10238320 (tub-outer) and 1 W10870912 (gearcase) and 1 W11159470 (suspension)
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFE714HLAS1 Replaced the left rear element. All checks ok at this time.
Near Roanoke, VA 24013
Uriah B.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW8040DW1 F0E3F0E5F2E1F6E2Could not reproduce issue while in home. Customer to observe further and call back after recording with phone.
Near Roanoke, VA 24019
Uriah B.
Job Details: 12/13/2019
DRYER WHIRLPOOL WED8000DW4 Distinct smell most likely coming from the element. Smells almost like charcoal lighter fluid. Needs element. ; ordrng 1 WP3387747 (element)
Near Salem, VA 24153
Uriah B.
Job Details: 12/13/2019
WASHER MAYTAG MVWB765FW3 "Replaced gear case. Ran calibration, ran auto test, all checks ok."
Near Roanoke, VA 24017
Uriah B.
Job Details: 12/13/2019
DISHWASHER MAYTAG MDB8989SHZ0 "F6e4F3e3Found drain running, but not powerful enough to pump water out. Lines clear as far as could tell. Needs pump and needs hinges. Door is not closing properly. ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 WPW10348269 (drain pump)"
Near Hot Springs, AR 71913
Doug M.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW5000GW2 "Inspected unit for flashing lights,performed service diagnostics found f7e0 error code loss of power,main control detected power loss,asked customer if they had any recent power outages customer confirmed power outages a couple days ago,inform customer that this caused service interruption with control,performed manual test all steps checked ok,calibrated unit operation checks ok"
Near Hot Springs, AR 71909
Doug M.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW4816FW2 "Replaced fill valve due to shorted cold water solenoid,tested unit operation checks ok"
Near Hot Springs, AR 71913
Doug M.
Job Details: 12/13/2019
MICROWAVE WHIRLPOOL WOC54EC0HB03 "Inspected unit for being stuck in demo mode after power outage,performed service diagnostics reset unit back to factory settings,tested unit found microwave would not work found no operation on any setting,diagnosed to need control board,fuse,magnetron,filter and inverter due to shorting after power outage ; ordrng 1 W11325603 (ELEC CNTRL ) and 1 W11325604 (INVERTER ) and 1 W11346197 (MAGNETRON ) and 1 W11398764 (FILTER ) and 1 WPW10017410 (fuse)"
Near Benton, AR 72015
Doug M.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WTW7300DW0 "Inspected unit for not draining,found impeller in drain come off shaft not allowing unit to drain,replaced drain pump tested unit operation checks ok ; used 1 W10876600 (DRAIN PUMP) from stock"
Near Mabelvale, AR 72103
Doug M.
Job Details: 12/13/2019
DRYER MAYTAG MEDB765FW0 "Inspected unit for thumping noise found defect in drum at seam causing noise as drum turns across rollers,diagnosed to need drum; ordrng 1 W10545923 (drum)"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 12/12/2019
M/W OTR WHIRLPOOL WMH31017HZ3 "Found light not operating properly. Needs board. Bulb blew and remnants still in the socket. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W10892389 (cntrl-elec)"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Cx has had another company put to do work four times. Defrost issue still not setttled. Evap fan and motor and control apparently changed out. Defrost thermistor then spliced into place. Also tapped into sealed system with tap valve. Recommend replacing control to updated part number and evap fan and motor again as he spliced into defrost thermistor with third party part. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 Filter not sitting in the housing properly. Needs housing. WPW10394053; ordrng 1 WPW10394053 (housing)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Checked sealed syste, for leak with UV and glasses. No leak showed up. Evidence of possible dye in the drain pan however, suggesting maybe evaporator. Found small frost buildup on the tubing entering the evaporator. Defrosted and observed frost pattern after powering up. Frost pattern was incomplete, suggesting a leak. May need to be vacuumed and charged again. Cx would like to try. LaborRecovery fee chargeParts as needed; schdld next appmnt for 12/13 FRI 12-4"
Near Kingsville, TX 78363
Adam
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Inspection of unit shows large amounts of frost in the freezer compartment. Because of the amount of ice build up in freezer compartment it is blocking circulation to the fridge compartment causing the unit not cool. Replace harness and fan motor to resolve issue; ordrng 1 W10556724 (motor,fan) and 1 W10679946 (harns-wire)"
Near Victoria, TX 77901
Michael
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Refrigerator is not cooling, appliance unplugged on arrival. Plugged appliance into a kill o watt meter, voltage is good, amps to the compressor 91amps. Looks like a leak in the system, rescheduled for qualified tech ; schdld next appmnt for 12/18 WED !"
Near Corpus Christi, TX 78408
Adam
Job Details: 12/12/2019
WASHER MAYTAG MVWX655DW1 Call customer prior to arrival automated response cannot take calls at this time. While at location customer stated he would like to reschedule for Friday payday in order to cover the diagnostic charge of 105+ tax. Send it to customer I will try to get them back for Friday but scheduling is fluid and can change with with notice. ; schdld next appmnt for 12/13 FRI !
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/12/2019
LAUNDRY MAYTAG MVWC565FW2 Found drain pump wire harness disconnected. Delivery must have knocked it off. Reconnected and tested in auto test. Recalibrated unit. All checks ok.
Near Corpus Christi, TX 78413
John L.
Job Details: 12/12/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 "Inspected unit, checked unit for pressure. Pressures seem normal, unit may have a leak. Did not detect any dye from dryer, but dye dryer may be defective. Need to order dye dryer and replace to be certain.; ordrng 1 W10286069 (drier-uv)"