Service History 264

Near Pulaski, VA 24301
Uriah B.
Job Details: 10/10/2019
KITCHEN WHIRLPOOL WDF520PADM7 "Found cx plumbing not correct. Drain was hooked up after the trap under the sink. Concern about drying. Informed cx about running hot water at the sink, rinse aid, and hi temp wash cycle. All checks ok."
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Freezer module bad. Needs module. ; ordrng 2 W11205083 (module)s
Near Little Rock, AR 72223
Doug M.
Job Details: 10/10/2019
ICEMAKER KITCHENAID KUIC15POZP1 "Replaced drain pump due causing unit to short out and not make ice,tested unit operation checks ok"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Inspected unit found customer had unit unplugged,plugged unit in emergency drain cycle turned on,let unit complete cycle performed service diagnostics found no error codes, performed manual test all steps checked ok,checked for proper drain hose installation checked ok,calibrated unit operation checks ok"
Near Little Rock, AR 72211
Doug M.
Job Details: 10/10/2019
KITCHEN WHIRLPOOL WDF520PADM7 "Inspected unit for not cleaning upper rack,found unit very out of level causing ponding at front door not allowing water flow back to sump correctly,also found the upper rack is not being properly loaded,customer putting to many dishes on upper rack not allowing water to penetrate surface area of dishes,picture of how rack is loaded on SD-QuickPic,informed customer over loading will cause poor wash results,leveled unit,checked for error codes,no errors,verified normal operation unit checks ok"
Near North Little Rock, AR 72117
Doug M.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Inspected unit for temperature concerns,performed temp tests,found 39 degrees in fresh food section,5 degrees in freezer temps are with in range,verified normal operation unit checks ok"
Near North Little Rock, AR 72114
Doug M.
Job Details: 10/10/2019
DRYER WHIRLPOOL WED4850HW0 "Inspected unit for not heating found short at power cord and terminal block,called partner team per notes to see if needed to call safety team,partner team transferred me to safety team they are gonna all parts including power cord; schdld next appmnt for 10/10 THU !"
Near Alice, TX 78332
Adam
Job Details: 10/09/2019
DISHWASHER KITCHENAID KDFE104HPS0 Unable to run diagnostic on unit control board completely unresponsive unit is getting correct voltage. Replace control board to resolve issue; ordrng 1 W11227795 (cntrl-elec)
Near Kingsville, TX 78363
Adam
Job Details: 10/09/2019
WASHER ROPER RTW4516FW1 Good luck received had several broken points along the lock itself. Defective part. Re-order latch and control to resolve issue. Job will require authorization.; rqstng P&A on 1 W10682535 (latch) and 1 W10897778 (cntrl-elec)
Near Port Lavaca, TX 77979
Michael
Job Details: 10/09/2019
WASHER MAYTAG MVWB765FW0 "Error code F6E2, cleared error code and UI wouldn’t allow me to do anything. Unplugged and removed the console plugged back in after 60 seconds, the control is good, unplugged the console and plug back in, put console back in place and went into diagnostics gave the same error, still not allowing me to do anything on the UI, ordered console and rescheduled customer ; ordrng 1 W10919546 (console)"
Near Aransas Pass, TX 78336
John L.
Job Details: 10/09/2019
WASHER WHIRLPOOL WFW72HEDW "Installed part, unit still has same issue. Inspected unit, ran test. Found issue with drain pump. Need to order pump to resolve. Expedite part if possible.; ordrng 1 W10799065 (pump-water)"
Near Victoria, TX 77901
Michael
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "The appliance wouldn’t power on, no lights, found power cord was damaged, ordered part to resolve issue and rescheduled customer ; ordrng 1 W11238411 (WIRE HARNESS)"
Near Victoria, TX 77905
Michael
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "The refrigerator and freezer were not cooling, the temperature in the FC was 44 degrees and 50 degrees in the RC. Checked the compressor, it is really hot to the touch, causing the compressor to shut on and off, the condenser fan is working normal. Ordered compressor to resolve the issue and rescheduled customer ; ordrng 1 W10507884 (compressor)"
Near Dublin, VA 24084
Uriah B.
Job Details: 10/09/2019
MICROWAVE WHIRLPOOL WMH76719CZ0 "Found upper door cam stuck back. Replaced fuse. Found error f4e9. Ordering parts to repair AccuPop errors. Wayne to see if DAP can find the SmartPop wire harness.; ordrng 1 W10893404 (cntrl-elec) and 1 WPW10508748 (cntrl-elec), used 1 W10138793 (FUSE) from stock"
Near Cave Spring, VA 24018
Chris S.
Job Details: 10/09/2019
DRYER MAYTAG DE412 Heating element is open. It is receiving 240 volts but isn’t coming on. ; ordrng 1 W10116793 (element)
Near Salem, VA 24153
Chris S.
Job Details: 10/09/2019
RANGE WHIRLPOOL WEGA25H0HN0 Center burner spark igniter isn’t coming on l the low setting. Center burner detention is also not working correctly. Will replace the spark wire harness and center burner per tech line. ; ordrng 1 W10885903 (harns-wire) and 1 W11123245 (valve-brnr)
Near Vinton, VA 24179
Chris S.
Job Details: 10/09/2019
MICROWAVE AMANA AMV2307PFS0 The unit has been installed about 6 months ago. The outer glass on the door is broken. ; ordrng 1 W10890776 (door/mw)
Near Little Rock, AR 72212
Doug M.
Job Details: 10/09/2019
WASHER WHIRLPOOL WFW75HEFW0 "Inspected unit for emergency drain continuing to run,let e-drain finish cycle,performed service diagnostics found f3e1 error code pressure sensor fault,diagnosed to need pressure switch and pressure hose; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)"
Near Alice, TX 78332
Adam
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM Install components issue resolved. Advise customer of a 24 hour wait. Before unit comes back to temperature and starts producing ice also advise customer to throw out first three or four batches of ice on icemaker.
Near Port Aransas, TX 78373
John L.
Job Details: 10/09/2019
WASHER WHIRLPOOL WFW5620HW0 "Installed components, tested. Issue has been resolved."
Near Riviera, TX 78379
Adam
Job Details: 10/09/2019
WASHER MAYTAG MVWB765FW0 After speaking with customer and informing him of our billing procedures customer has declined any service
Near Corpus Christi, TX 78413
Adam
Job Details: 10/09/2019
WASHER MAYTAG MVWC565FW1 Install department calibrated unit ran verification cycle issue resolved
Near Corpus Christi, TX 78405
Adam
Job Details: 10/09/2019
WASHER AMANA NTW4516FW2 Install components calibrated unit ran verification cycle issue resolved
Near Port Aransas, TX 78373
John L.
Job Details: 10/09/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed components, ran dishwasher. Dishwasher draining properly. Issue resolved."
Near Rockport, TX 78382
John L.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed icemaker and valves. Tested for function. Icemaker turning and receiving water. Issue resolved.
Near Odem, TX 78370
John L.
Job Details: 10/09/2019
WASHER MAYTAG MVWC565FW1 "Installed components, recalibrated unit. Tested on a normal cycle to see fill level. Fill normal. Issue resolved."
Near Victoria, TX 77904
Michael
Job Details: 10/09/2019
DRYER MAYTAG MEDC465HW0 "The dryer was not heating, voltage at the wall and appliance were good. Remove back panel and fuses, high limit thermostat was cracked, installed one I had in truck stock, tested appliance,it’s heating and working normal and has good airflow"
Near Victoria, TX 77904
Michael
Job Details: 10/09/2019
WASHER MAYTAG MVWB865GW0 "The customer had a load going on arrival, canceled and ran a drain and spin to remove the load. Error code F0E3 ,F9E2, F2E1, cleared error codes calibrated and performed a diagnostics test, completed with no error codes"
Near Draper, VA 24324
Uriah B.
Job Details: 10/09/2019
WASHER MAYTAG MHW3505FW1 Confirmed error F3e1. Customer explained that the sensor has been changed before. Changed control and sensor. Ran test cycle. All checks ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/09/2019
KITCHEN KITCHENAID KDPE334GPS0 Replaced drain pump. Tested in diagnostic. All checks ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/09/2019
DRYER WHIRLPOOL MEDB765FW0 Replaced door latch. All checks ok.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 10/09/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced left pantry drawer left slide assembly and middle pantry drawer slides.
Near Roanoke, VA 24019
Uriah B.
Job Details: 10/09/2019
DRYER WHIRLPOOL WED8000DW4 Replaced exhaust pipe. All checks ok at this time.
Near Christiansburg, VA 24073
Chris S.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB Installed evaporator and charged unit with 3.7 oz. of 134A. All operations check ok. Customer will observe.
Near Christiansburg, VA 24073
Chris S.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed freezer bin all operations check ok
Near Cave Spring, VA 24018
Chris S.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 I removed the water filter and reinstalled it. Showing the customer how to remove and install the water filter. All operations check ok customer will replace the filter.
Near Vinton, VA 24179
Chris S.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed evaporator,drier and charged unit with 134A 5:5 oz. customer will observe. All operations check ok."
Near Roanoke, VA 24017
Uriah B.
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived to house and explained charges. Cx did not want to pay service charge.
Near Fairlawn, VA 24141
Uriah B.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Greased drawers with food grade grease. All checks ok.
Near Dublin, VA 24084
Chris S.
Job Details: 10/09/2019
30' FDBM WHIRLPOOL WRF560SFYW01 Freezer evaporator was frosted over quite heavily. I measured the resistance in the defrost thermistor and flu it to be way off. I installed a new thermistor and covered with perguman. Customer will observe. All operations check ok. ; used 1 WPW10383615 (THERMISTOR ) from stock
Near Little Rock, AR 72211
Doug M.
Job Details: 10/09/2019
DRYER WHIRLPOOL MEDC215EW1 "Inspected unit for not heating tested incoming voltage checked ok,tested all fuses checked ok,found no resistance on heat element,also found timer not advancing,customer just wanted a diagnoses,he wants to repair unit his self"
Near Mayflower, AR 72106
Doug M.
Job Details: 10/09/2019
KITCHEN WHIRLPOOL WDT730PAHZ0 "Installed adjuster kit due to broken wheel supports,installed stop due to part missing,tested unit,operation checks ok"
Near Conway, AR 72034
Doug M.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Replaced main control and evaporator cover per service pointer w11376817,cooling issues,evaporator icing over ,tested unit operation checks ok,used brighter to remove rust on door"
Near Conway, AR 72034
Doug M.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL MFT2976AEM00 "Replaced water reservoir due to crack causing leak,tested unit operation checks ok"
Near Salem, VA 24153
Uriah B.
Job Details: 10/08/2019
BELLA WHIRLPOOL WRF954CIHZ02 "Control - W11114721RC maximum temp in last 6 hours 82RC average temp in last 6 hours 37RC minimum temp in last 6 hours 33FC maximum temp in last 6 hours 41FC average temp in last 6 hours -4FC minimum temp in last 6 hours -18Current temps RC 41 off diagnostic test FC. 5 off diagnostic test Cx experiencing Per techline, Replace control, FC thermistor (May or May not be included with evap cover); ordrng 1 W10316760 (thermistor) and 1 W11114721 (cntrl-elec) and 1 W11177683 (cover-evap)"
Near Pulaski, VA 24301
Uriah B.
Job Details: 10/08/2019
REF GE CTX14AYBJRWW "Needs bi-metal. WR50X10006. According to Brian, we’ll bring it when it frosts up again...; saved tckt"
Near Corpus Christi, TX 78405
John L.
Job Details: 10/08/2019
WASHER AMANA NTW4516FW3 "Inspected unit, ran diagnostics. No errors received. Ran recalibration on unit, followed by auto test cycle. Also ran tests on components for function, did not find any issues with components . Customer explains that unit will power off during wash with no lights displayed, and drain pump will run constantly. Possible control issue or drain pump issue, board and pump will need to be replaced to resolve this.; ordrng 1 W10775446 (pump-water) and 1 W11101098 (cntrl-elec)"
Near Corpus Christi, TX 78416
John L.
Job Details: 10/08/2019
WASHER MAYTAG MVWX500XW1 "Installed components, tested unit after installation. Unit still does not run, issue was with capacitor. Unable to complete job, will need to order capacitor to resolve issue.; ordrng 1 W10278117 (capacitor)"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/08/2019
WASHER ROPER RTW4516FW2 Replaced control board. Ran auto test cycle. Ran load calibration cycle. All checks ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRFF507HBS00 Replaced ice bin door. Adjusted freezer door up just a little. All checks ok at this time. Cx to observe.
Near Salem, VA 24153
Uriah B.
Job Details: 10/08/2019
COOKTOP WHIRLPOOL WFC150M0EW3 Replaced right rear element. Checked operation. All checks ok.
Near Rockport, TX 78382
John L.
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Inspected unit, evaporator was iced up in fridge section. This is causing the cooling issues with fridge. Replace fan and harness to resolve this issue. ; ordrng 1 W10799425 (harns-wire) and 1 W10811364 (cntrl-elec)"
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 10/08/2019
KITCHEN WHIRLPOOL WDT750SAHZ0 Replaced pump and motor. Ran test cycle. All checks ok.
Near Roanoke, VA 24019
Uriah B.
Job Details: 10/08/2019
WASHER MAYTAG MVWC416FW1 Checked wiring. Checked agitate full of water. Checked all operations. Cleared codes after pulling F0e4 code. Corrected water supply hoses. Recalibrated. Cx to observe.
Near Corpus Christi, TX 78413
Adam
Job Details: 10/08/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 Customer original complaint of ice maker not producing ice and ice cream not freezing solid. Return visit resulted in a call from tech line to troubleshoot the issue. Tech line states depending on frost pattern of unit a sealed system technician would be required for return visit. Spoke with NR about getting a sealed system technician to the customers home.; schdld next appmnt for 10/11 FRI 12-4
Near Victoria, TX 77904
Michael
Job Details: 10/08/2019
WASHER WHIRLPOOL WTW8000BWO "I had already ordered parts. Techline finally called back, spoke with Leon SR 7726028075, said to see if I could pull out the basket, and to call back, eventually I was able to pull basket out. The shaft looked good and didn’t see any corrosion, when I put the basket back in, it didn’t seem like the hub assembly was sitting right. Called back and spoke with TJ, asked if I’d seen any corrosion, no corrosion the shaft looks good, said that I’d already done what I could at this point, told what I had ordered, said to order the tub assembly in case the bearings are bad and slipping ; rqstng P&A on 1 W10381078 (outer tub)"
Near Corpus Christi, TX 78414
Adam
Job Details: 10/08/2019
DRYER MAYTAG MED5500FW2 Customer stated they had a previous tech company come out and fix a problem with dryer making funny/strange noise. Technician from The other company told customer motor was running hot. My inspection of unit shows everything in perfect working condition temperatures are where they should be voltage is correct the only error code found on unit is restricted airflow I did go over how to correct that with the customer. Unit is out of warranty. Issue result
Near Portland, TX 78374
John L.
Job Details: 10/08/2019
MICROWAVE KITCHENAID KMHP519ESS0 "Installed components, tested unit after install. No sparks or smoke. Issue resolved."
Near Corpus Christi, TX 78412
Adam
Job Details: 10/08/2019
WASHER MAYTAG MVWB765FW3 Install component calibration unit issue resolved
Near Corpus Christi, TX 78412
Adam
Job Details: 10/08/2019
WASHER WHIRLPOOL WTW5000DW1 Install components calibrated unit ran verification cycle. All issues resolved. Vibration or shake of unit well within acceptable movement.
Near Corpus Christi, TX 78418
Adam
Job Details: 10/08/2019
WASHER MAYTAG MVWC465HW2 Oh components calibrated unit ran verification cycle issue resolved.
Near Victoria, TX 77904
Michael
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "The freezer light was out, had to dig it out of the foam to check connections, bad module, had one in my van part W11205083. The light in the freezer and RC are working normal. Advised to replace filter"
Near Rockport, TX 78382
John L.
Job Details: 10/08/2019
DRYER MAYTAG MEDC465HW0 "Inspected unit, door was hard to close and open. Made adjustments to strike and latch. Issue has been resolved."
Near Aransas Pass, TX 78336
John L.
Job Details: 10/08/2019
WASHER WHIRLPOOL WTW5000DW2 "Installed all components, ran recalibration on unit. Issue has been resolved."
Near Victoria, TX 77901
Michael
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRT348FMEW00 "The gasket wasn’t making contact on the refrigerator door. Found the door was switched from the right to the left side, the bottom left was pushed in on the cabinet, pushing the door out on the top, tried maker no adjustments, was not able to line up the doors, used the heater gun to expand the gasket against the cabinet, sealing properly. Called and spoke with TJ at whirlpool tech line SR 7726051764 and explained it to him. He said since it’s within the 30 days he would transfer me to Trade partners to report the damage claim, spoke with Janet, said she would report this to the exchange team and would hear from them in 3-5 business days"
Near Port Lavaca, TX 77979
Michael
Job Details: 10/08/2019
RANGE WHIRLPOOL WFE505W0HS1 "Installed part ordered, put into diagnostics and the appliance is heating and working normal"
Near Roland, AR 72135
Doug M.
Job Details: 10/08/2019
WASHER MAYTAG MVWB765FW3 "Replaced gearcase due to oil leaking causing noisy operation from gearcase,tested unit operation checks ok"
Near Roland, AR 72135
Doug M.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Inspected unit for not cooling found start device clicking compressor not starting just humming then kick out on over load,tested resistance found start windings shorted to ground,replaced compressor,tested unit operation checks ok ; pckd up 1 W10507884 (compressor)"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/08/2019
DRYER WHIRLPOOL MEDB765FW0 "Installed foam tape to blower housing per tech line due to vibration,majority of noise has gone but still a slight vibration,adjusted housing and exhaust pipe,to try get noise to completely go away,still has slight vibration due to normal run,operation checks ok"
Near North Little Rock, AR 72114
Doug M.
Job Details: 10/08/2019
ICEMAKER KITCHENAID KUIX305ESS1 "Replaced bin thermistor due to reading out of range causing ice bin to overflow,tested unit operation checks ok ; pckd up 1 WPW10511923 (thermistor)"
Near North Little Rock, AR 72116
Doug M.
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced freezer light module due to freezer light and ceiling lights not turning on,tested unit operation checks ok"
Near Roland, AR 72135
Doug M.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Inspected unit for not cooling found start device clicking compressor not starting just humming then kick out on over load,tested resistance found start windings shorted to ground,replaced compressor,tested unit operation checks ok ; pckd up 1 W10507884 (compressor)"
Near Riviera, TX 78379
Adam
Job Details: 10/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Chef that sits inside of dispenser motor has fused together no way to remove shaft. Ordering shaft to resolve issue.; ordrng 1 W10347114 (shaft)
Near Corpus Christi, TX 78411
John L.
Job Details: 10/07/2019
RANGE WHIRLPOOL WCE55US6HB00 "Inspected unit, warmer does not power on. All other elements work without issue. Replace warmer and knob to resolve this issue.; ordrng 1 W10799048 (elmnt-surf) and 1 W10888698 (swtch-slct)"
Near Portland, TX 78374
John L.
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM "Inspected unit, tested icemaker for function. Icemaker turns but binds up halfway through process. Will eventually turn with a little manual help. Replace icemaker and valve to resolve.; ordrng 1 W10349187 (valve) and 1 W10377151 (icemaker) and 1 W10404016 (harns-wire)"
Near Victoria, TX 77905
John L.
Job Details: 10/07/2019
WASHER MAYTAG MVWC565FW "F0E5 off balance, checked valves for function. Valves working as should. Checked suspension for issues, front left suspension rod is weak. Has a lot of bounce. Replace suspension to resolve issue.; ordrng 1 W11228718 (suspension)"
Near Victoria, TX 77904
John L.
Job Details: 10/07/2019
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 "Unable to complete repair, unit has Freon leak on evaporator. When working on unit, found it was dry of Freon. Placed a valve and put unit under pressure. Can detect leak as unit was being charged. Will need to order an evaporator to resolve this issue.; ordrng 1 W10574283 (evaporator)"
Near Corpus Christi, TX 78412
Adam
Job Details: 10/07/2019
WASHER MAYTAG UNVERIFIED Customer states they have a five year warranty from Lowe’s but it looks like customer arranged her own appointment and did not go through Lowe’s dispatch. Advise customer to make appointment through Lowe’s warranty.; saved tckt
Near Victoria, TX 77904
John L.
Job Details: 10/07/2019
WASHER MAYTAG MVWB765FW0 "Ran diagnostics, received F5E1 lid switch fault, F0E3 overload, F2E1 stuck UI. Ran manual test on lock, did not lock or unlock every time. Tested UI for issues, some buttons on UI would respond after multiple attempts. Replace UI, lid lock to resolve issue.; ordrng 1 W10787878 (latch) and 1 W10894651 (console)"
Near CORP CHRISTI, TX 78410
John L.
Job Details: 10/07/2019
WASHER AMANA NTW4516FW3 "Inspected unit, ran diagnostics. Received F8E1 long fill, no other codes received. Ran a manual test on valves, valves tested fine. Ran test on spin, can hear gearbox grinding. Unit does not spin up to speed replace gearcase to resolve.; ordrng 1 W10721967 (drive pulley) and 1 W10815026 (actuator) and 1 W10870910 (gearcase)"
Near Roanoke, VA 24015
Uriah B.
Job Details: 10/07/2019
REFRIGERATOR KITCHENAID KFIS20XVMS8 Found proper power to the icemaker. Tried to jump but was unsuccessful. Needs IM. WPW10300024 - IM.
Near Kingsville, TX 78363
Adam
Job Details: 10/07/2019
WASHER WHIRLPOOL WTW4816FW2 Installed components calibrated unit ran test cycle issue result.
Near Roanoke, VA 24018
Uriah B.
Job Details: 10/07/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Sweating on upper mullion. Found gasket is fine, but there must be a separation between door and gasket that is not correct allowing air to get through gasket to mullion and causing sweating. Needs new FC door. ; ordrng 1 LW10755680 (dor-fip)"
Near Salem, VA 24153
Chris S.
Job Details: 10/07/2019
BELLA KITCHENAID KRFC704FBS00 Ther is very little frost pattern on the RC evaporator when I run it in the test mode. The 3 way valve may be partially clogged. Will replace the valve. ; ordrng 1 W10865727 (valve)
Near Corpus Christi, TX 78418
Adam
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Action of unit shows ice got stuck under Baylor arm keeping arm in the off position so unit would not produce ice. Cleaned up ice and advise customer on routine maintenance/care of ice tray compartment. Issue resolved
Near Corpus Christi, TX 78414
Adam
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Shelving for unit was not broken as stated in problem description. Showing for unit was just harder for the customer to put in then expected and did not want to break the glass. Reinstall shelf issue resolved
Near Vinton, VA 24179
Chris S.
Job Details: 10/07/2019
MICROWAVE AMANA UNAVAILABLE Customer was told we would be there from 8 to 12 in the morning. Customer wasn’t available in the afternoon. I talked to the customer and scheduled service for the 8th from 12 to 5 pm. Customer needs 30 minutes notice to meet us at the house. ; schdld next appmnt for 10/8 TUE 12-5
Near Vinton, VA 24179
Chris S.
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 When I opened the evaporator I found that the evaporator was incorrect. The part number on the box was correct. The part was incorrect. ; ordrng 1 W11116006 (evaporator)
Near Corpus Christi, TX 78414
Adam
Job Details: 10/07/2019
DRYER WHIRLPOOL WED7500GC0 Install components tested unit issue resolved
Near Corpus Christi, TX 78413
Adam
Job Details: 10/07/2019
WASHER MAYTAG MVWB835DW0 Inspection of unit shows unbalanced load. Unit is out of warranty and service call did apply. Issue with unit is wash plate free spinning further inspection shows teeth on both spindle and wash plate are rounding off. Advise customer onlyhundredpercent way to resolve this issue would be to replace gear case and wash plate. Customer declined repairs of that size opting for reusing existing wash plate. Advise customer this would not be a permanent fix and is likely to happen again. Issue resolved.
Near Little Rock, AR 72205
Doug M.
Job Details: 10/07/2019
REFRIG WHIRLPOOL WRS555SIHZ00 "Inspected unit for not cooling,found evaporator iced over due to not defrosting properly,unit would not go into force defrost cycle to turn on heater,tested heater checked ok,diagnosed to need main control and fan harness ,removed ice so unit could cool some what unit return; ordrng 1 W11212392 (cntrl-elec) and 1 W11366397 (HARNESS )"
Near Corpus Christi, TX 78410
John L.
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRS311SDHW00 "Installed motor, unit is now running as designed. Issue resolved."
Near Robstown, TX 78380
John L.
Job Details: 10/07/2019
WASHER WHIRLPOOL WFW72HEDW "Installed switch, trap and hose. Ran auto test, no errors return. Water level in tub normal. Issue resolved"
Near Damascus, AR 72039
Doug M.
Job Details: 10/07/2019
WASHER MAYTAG MVWD765SW1 "Inspected unit for not starting,found unit would not start when pushing start button,tested 120v to main control checked ok found green led not on then control,diagnosed to need main control and console; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"
Near Roanoke, VA 24019
Uriah B.
Job Details: 10/07/2019
RANGE WHIRLPOOL WFE550S0HZ0 Checked elements and found both elements good. Checked modulation of control in bake at 350. Cx thermometer was reading lower than the readings that I was able to take. According to long testing all checks ok.
Near Christiansburg, VA 24073
Chris S.
Job Details: 10/07/2019
WASHER MAYTAG MVWB865GW0 I installed the control and the console. I calibrated the washer and also did service diagnostic cycle. All operations check ok.
Near Max Meadows, VA 24360
Uriah B.
Job Details: 10/07/2019
DRYER MAYTAG MEDB955FC1 F2e1F4e3Replaced sensor. Ran test cycle. All checks ok.
Near Little Rock, AR 72223
Doug M.
Job Details: 10/07/2019
DRYER GE GTDP300GM1WS "Installed timer and timer knob due to timer not advancing to off position,knob due to crack,tested unit,operation checks ok"
Near Little Rock, AR 72211
Doug M.
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL ET1MHKXMQ07 "Replaced thermostat and defrost timer due to short causing unit to short cycle and not run long enough to cool unit properly,tested unit operation checks ok"
Near North Little Rock, AR 72116
Doug M.
Job Details: 10/07/2019
REFRIGERATOR MAYTAG MFI2269DRM00 "Replaced water tube due to crack causing water leak,tested unit operation checks ok"