Service History 263

Near San Antonio, TX 78256
Colton B.
Job Details: 12/16/2019
OVEN ELECTRIC (D KITCHEN AID KODE300ESS01 "Issue was an oven that was too cold. Replaced control panel to resolve issue. Top oven tested good, lower oven was still a bit cold but was able-to calibrate it. Collected P&L."
Near San Antonio, TX 78258
Jim G.
Job Details: 12/16/2019
RANGE WHIRLPOOL WEE745H0FS1 Determined faulty knobs and door hinges. Ordering part. Please feel free to add to my itinerary as soon as parts are available. For now appoint sent tentatively for next Wednesday morning. ; ordrng 4 W11117415 (knob)s and 1 WPW10440013 (hinge-door)
Near San Antonio, TX 78223
Jesus C.
Job Details: 12/16/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HB2 Tested microwave. Unit not heating. Found bad magnetron. Replaced mag. Tested unit. Good heat. No issues during testing. Job complete.
Near San Antonio, TX 78260
L
Job Details: 12/16/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Issue was light not turning on do to bad light holder. Replace light holder and light bulb. No other issues. Job complete
Near San Antonio, TX 78235
Jesus C.
Job Details: 12/16/2019
WASHER MAYTAG MHW5630HW0 UI not responding. Can’t get into service mode. Will order new UI and ACU. ; ordrng 1 W11294861 and 1 W11329040
Near San Antonio, TX 78240
Douglas H.
Job Details: 12/16/2019
REFRIGERATOR MAYTAG MFT2574DEM00 Last tech found faulty compressor per techline. Replaced compressor per techline to resolve the issue. Vacuumed unit and held. Charged unit and held. Unit began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind. Collected labor. ; used 1 WPW10143759 (DRIER-HV) from stock
Near San Antonio, TX 78245
Richard G.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Complaint is of a loud buzzing noise coming from refrigerator. Checked compressor area, operating normally. Buzzing is coming from evaporator fan. Need new fan blade and evaporator shroud ; ordrng 1 67006424 (shroud evaporator) and 1 WP67006337 (blade- fan)"
Near San Antonio, TX 78252
Richard G.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB05 Customer cancelled appointment. Unit is good to go.
Near San Antonio, TX 78221
Jesus C.
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW8500DC5 Complaint is washer will not always finish large loads. Tested washer. No stored error codes. Ran diagnostics test. All functions are working properly. No further issues. Job complete.
Near San Antonio, TX 78259
L
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue unit realizing ice cubes by it self. Do to bad ice container. Replace ice container. No other issues
Near San Antonio, TX 78260
Douglas H.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Confirmed diagnosis of SS issue. Found freedom in the EVAP drip tray prior to replacing compressor. Ordering both evaporators to resolve issues. ; ordrng 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator)
Near Castroville, TX 78009
Richard G.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint is that the dishwasher doesn’t work. Ran unit through diagnostics and found no error codes. During testing, the dishwasher filled but not completely. During the wash cycle, the motor was making a loud humming noise, but was not pushing water through. Collected service call. Customer refuses to pay tax. Says she was not told about tax on the phone. Remaining balance is an estimate. Customer will contact us if she decides to go through with repairs.; ordrng 1 WPW10671941 (pump&motor)"
Near San Antonio, TX 78209
Steven G.
Job Details: 12/16/2019
OVEN ELECTRIC (D JENN-AIR JJW2830DS03 "Checked oven found bad sensor and control, replaced parts checked operation unit working normal at this time."
Near San Antonio, TX 78260
L
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue unit not making ice. Found bad water valve. No letting enough water through ; ordrng 1 W10179146 (water inlet valve)
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 12/16/2019
DISHWASHER JENN-AIR JDTSS244GL0 Checked dishwasher found numbers flashing noticed door not closed properly . ran diagnostics found error code F5E1 door stuck open. Spoke to customer on use and care guide. Wrote down proper way to run dishwasher. No other issues found. Unit working as designed. Job complete
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/16/2019
ICEMAKER (STANDA KITCHENAID KUIS15NRXS0 Ran diagnostics and found that the water level sensor is not working. Everything else checked out. I ordered the part. dollars but I ran the credit card on the first unit (job # 65338. I also accidentally charged extra. So I will be collecting on this receipt; ordrng 1 2313643 (sensor water level)
Near San Antonio, TX 78239
Devon F.
Job Details: 12/16/2019
DRYER MAYTAG MEDB835DW4 "Customer complaint was unit sometimes won’t stop, replaced control board to resolve issue unit is operating as designed at this time."
Near San Antonio, TX 78258
Jim G.
Job Details: 12/16/2019
RANGE KITCHEN AID KDRP487MSS03 Replaced main control however the issue persists. I contacted techline and spoke to Scott SR# 7726642869Who informed me that the issue is most likely due to faulty UI. ; ordrng 2 8300203 (cntrl-oven)s
Near Converse, TX 78109
Devon F.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Reschedule wrong part.; schdld next appmnt for 12/20 FRI !
Near San Antonio, TX 78240
Jim G.
Job Details: 12/16/2019
REFRIGERATOR KITCHEN AID KBFN402ESS00 Rescheduled for next week. ; ordrng 1 Wp482338 (adhesive)
Near San Antonio, TX 78218
Jim G.
Job Details: 12/16/2019
RANGE MAYTAG MER6600FZ0 Replaced all parts. Issues resolved. Contacted techline to verify issues are addressed.
Near San Antonio, TX 78255
Douglas H.
Job Details: 12/16/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 Unit mullion bar became disconnected. Secured mullion to resolve issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78255
Douglas H.
Job Details: 12/16/2019
DISHWASHER JENN-AIR JDTSS243GX0 Customer had questions about deferent and usage of unit. Educated customer on proper soap usage and us of unit. Yes to survey and leave behind.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/16/2019
MW-HOOD COMBO WHIRLPOOL WMH75021HZ1 "Installed lamp holder and lamp harness. When removing the lamp harness, one of the connections on the turntable motor came out with it. The turntable motor is now not functional. The bulb provided was broken when I opened the package. Need to order turntable motor and new bulb.; ordrng 1 8206232A (lamp 40 watt) and 1 W10642989 (motor-turn)"
Near San Antonio, TX 78255
Douglas H.
Job Details: 12/16/2019
DRYER SAMSUNG DV330AEBXAA03 Unit not heating. Found cause to be faulty element. Quoted 344.19 for P&L plus tax. Customer wants to proceed with repair. Ordering element to resolve the issue. Collected Sc. ; ordrng 1 DC97-14486A (ELEMENT ASSEMBLY )
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 12/16/2019
DRYER MAYTAG MEDC465HW0 "Checked dryer, unit is working as designed. Customer complaint was dryer would run with door open but nearly closed. Explained to customer that if the door closes the switch the motor would run. Called tech line spoke to mark he also stated as dryer will run with the switch actuated. SR7726641310. No further issues with dryer no error job complete."
Near San Antonio, TX 78216
Ezequiel V.
Job Details: 12/16/2019
RANGE WHIRLPOOL WFE320M0ES2 "Checked range found element not staying on. Good voltage to element. Found cooktop warped not sitting properly attempted to resolve issue with no luck. Ordering new element, cooktop also ordering infinite switch just in case.; ordrng 1 W10275048 (elmnt-surf) and 1 W10380657 (cooktop) and 1 W10434452 (switch-inf)"
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/16/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Ran diagnostics and received error code F8E0: Upper cool fan speed and F6E4: UI to control state status. This unit will need a new Copernicus ACU set at a minimum and could need a new UI and possibly up to two blowers. I have ordered all parts and will return to vendor what is not needed.; ordrng 1 W11040197 (cntrl-elec) and 1 W11040198 (cntrl-elec) and 1 W11105007 (console) and 1 W11200129 (blower) and 1 W11200129 (blower)
Near San Antonio, TX 78253
Christian G.
Job Details: 12/16/2019
WASHER MAYTAG MVWB835DW4 Issue stated by customer: washer not washing properly. Ran unit through diagnostic cycle. Found F0E3 overload code. Advised homeowner on load sizes and detergent use. Ran unit through factory calibration. Unit test good. Informed customer of survey.
Near San Antonio, TX 78251
Christian G.
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW5620HW0 Issue stated by customer: washer leaking from dispenser drawer. Replaced dispenser drawer and housing. Unit test good. Informed customer of survey.
Near San Antonio, TX 78260
Ivan B.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked dishwasher. Water to unit was cut off. Cut on and ran test cycle. Unit operating properly no further issues at this time. Yes to survey.
Near San Antonio, TX 78256
Colton B.
Job Details: 12/16/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "Issue was that the screen on the UI went out. Replaced UI panel, unit testing good. Got panel from SSB.; used 1 W11351998 from stock"
Near San Antonio, TX 78253
Richard G.
Job Details: 12/16/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Replaced magnetron, exhaust fan, and thermostat. Tested to complete. Unit is good to good to. No email to add."
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 12/16/2019
WASHER MAYTAG MVWC565FW0 Checked washer found cam making loud noise. No error codes found during testing. Ordering new cam and actuator. ; ordrng 1 W10597177 (actuator) and 1 W10721967 (drive pulley)
Near San Antonio, TX 78247
Devon F.
Job Details: 12/16/2019
OVEN ELECTRIC (D WHIRLPOOL GGG388LXS02 Customer complaint was unit not heating properly tech diagnose a bad control board cus refuse to pay will not proceed with ordering parts. Collected SC 113.66 card.
Near San Antonio, TX 78239
Ivan B.
Job Details: 12/16/2019
MICROWAVE OVEN WHIRLPOOL KOCE500EWH06 Interlock system engaging but not staying engaged. Ordered interlock harness. Customer prefers morning appt.; ordrng 1 W10720308 (INTERLOCK HARNESS)
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 12/16/2019
WASHER MAYTAG MVWX655DW1 Checked washer found control board backed off not installed correctly. Reseated control. Ran diagnostics no error codes. No issues at this time. Advised customer of leak at drain pipe. Job complete.
Near San Antonio, TX 78251
Douglas H.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WZF34X16DW04 "Unit not freezing properly. Checked pressure high side around 50 psi and low side in a vacuum indicates leak. Ran nitrogen pressure test, checked for leaks where visible, couldn’t find any leak. Called techline spoke with Andy. He asked what had been done and explained everything to him. He then deemed unit unrepairable. Read disclaimer to me. Sr 7726645981"
Near San Antonio, TX 78247
Devon F.
Job Details: 12/16/2019
DRYER AMANA NED4655EW1 Customer complaint was unit door handle broke off replaced door handle unit is operating as designed.
Near San Antonio, TX 78260
Douglas H.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Techline stated sealed system issue. Found leak in EVAP yesterday. Replaced all parts to resolve the issue. Needed truck stock drier due to the one that came with compressor was leaking. Unit began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind. ; used 1 WPW10143759 (DRIER-HV) from stock
Near Corpus Christi, TX 78414
Adam
Job Details: 12/16/2019
REFRIGERATOR KITCHEN AID KRMF706ESS01 Installed rocker switch issue resolved.
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 12/16/2019
DRYER WHIRLPOOL MDE2400AYW Checked dryer found burnt out thermostats and burnt element. Ordering thermostat and element. Element is discontinued advised customer to call extended warranty for further processing with element. ; ordrng 1 34001073 (HEATING ELEMENT) and 1 35001021 (thermostat) and 1 35001022 (thermostat)
Near Victoria, TX 77904
Michael
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ1 "Installed parts ordered, the ice maker is rotating and calling for water, appliance is working normal"
Near Odem, TX 78370
John L.
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW5000DW2 "Components ordered not the issue, issue is with control board. Washer machine Control board is infested with roaches, this has caused the control panel to fail. Replacing this only result in another failure as home is infested with roaches Took photos of control board infestation with SD mobile to document findings. Called partner team to document findings, service number 7726568131"
Near Corpus Christi, TX 78410
John L.
Job Details: 12/16/2019
DRYER AMANA NED4655EW1 "Inspected unit, issue with cut off. Replaced, issue resolved; used 1 3977393 (THERM CUT OFF) from stock"
Near Port Aransas, TX 78373
John L.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed component, issue resolved."
Near Port Aransas, TX 78373
John L.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Installed components, issue resolved."
Near Portland, TX 78374
John L.
Job Details: 12/16/2019
WASHER MAYTAG MVWB865GW0 "Installed component, tested installation. Issue resolved."
Near Odem, TX 78370
John L.
Job Details: 12/16/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Inspected unit, found issue with ice level sensors, also LEDs are shutting off or not turning on at time also flicker at other. Replace components to resolve issue.; ordrng 1 W10518658 (cntrl-elec) and 1 W10654548 (door-ice) and 1 W10788814 (cntrl-elec) and 1 W10811365 (cntrl-elec) and 1 W10832970 (cntrl-elec)"
Near Victoria, TX 77901
Michael
Job Details: 12/16/2019
WASHER ROPER RTW4516FW1 "Installed parts ordered, calibrated and performed a diagnostics test,completed with no error codes, appliance is working normal"
Near Corpus Christi, TX 78414
Adam
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL ADB1400AGS1 When I was originally here to diagnose units dishwasher was not yet mounted. After installing components on this visit I could not get the door to shut upon further investigation shows installer/contractor drilled a hole through the seal and tub of the unit to mount into under cabinet. Head maintenance man or the apartment complex was on hand during my installation and I pointed this out to him and He understands that because of this Manufacturing warranty to the unit has been avoided because of installers/contractors blatant disregard for installation instructions. Issue resolved
Near Bloomington, TX 77951
Michael
Job Details: 12/16/2019
DRYER LG DLG4971W "The dryer was making a noise, sounded like it was coming from the blower wheel. Removed the front panel and cover to the blower wheel, found a coin that was being tossed around inside the wheel, removed the coin, no longer make the noise, appliance work normal"
Near Rockport, TX 78382
John L.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed components, issue resolved."
Near Bloomington, TX 77951
Michael
Job Details: 12/16/2019
RANGE SAMSUNG NX58H5600SS "The ignitors are working normal, advised customer to clean the ignitors and valves with alcohol to remove any grease or spills with a q tip. The UI isn’t working properly, ordered parts to resolve issue; rqstng P&A on 1 AP5917358 (PCB BOARD) and 1 AP5917439 (KNOB) and 1 AP5986689 (MEMBRANE )"
Near Corpus Christi, TX 78418
Adam
Job Details: 12/16/2019
WASHER MAYTAG MVWC565FW0 Installed components calibrated unit ran verification cycle issue resolved machine runs as intended.
Near Corpus Christi, TX 78412
Adam
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Inspection of unit determined that by metal not working causing unit to ice over in freezer compartment Which in turn is not allowing air to flow into fridge compartment. Replace evaporator Motor and harness to resolve issue. ; ordrng 1 W10252866 (motor-evap)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01
Near Victoria, TX 77905
Michael
Job Details: 12/16/2019
WASHER WHIRLPOOL MHW5630HW0 "Installed parts ordered, ran a quick diagnostics test, the appliance is no longer leaking and working normal"
Near Corpus Christi, TX 78415
Adam
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW5000DW2 Inspection of unit shows error codes for motor not reaching max RPM and fault in motor Also have an error code for over suds when testing unit you can smell the amount of detergent customer has been using in machine advise customer to run two or three cycles empty no detergent know close to flush out excess soap. Issue resolved
Near Hollins, VA 24019
Uriah B.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Near Blacksburg, VA 24060
Chris S.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL KSRG25FKBL17
Near Roanoke, VA 24015
Chris S.
Job Details: 12/16/2019
DRYER WHIRLPOOL WED5000DW2
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/16/2019
DISHWASHER KITCHENAID KDFE104HPS0
Near Christiansburg, VA 24073
Chris S.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Near Dublin, VA 24084
Uriah B.
Job Details: 12/16/2019
DRYER WHIRLPOOL CEM2745FQ0
Near Salem, VA 24153
Chris S.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01
Near Vinton, VA 24179
Uriah B.
Job Details: 12/16/2019
LAUNDRY WHIRLPOOL WET4027HW0
Near Max Meadows, VA 24360
Uriah B.
Job Details: 12/16/2019
KITCHEN WHIRLPOOL WDT970SAHV0
Near Little Rock, AR 72205
Doug M.
Job Details: 12/16/2019
DRYER WHIRLPOOL NED4655EW1 "Replaced timer due to not advancing to turn unit off,installed dryer kit due to thumping noise,tested unit operation checks ok ; used 1 4392065 (DRYER KIT) from stock"
Near Conway, AR 72034
Doug M.
Job Details: 12/16/2019
REFRIGERATOR KITCHENAID KFXS25RYMS0 "Inspected unit for not making ice,tested icemaker,jumped t-h icemaker did not cycle,tested for 120v at l-n did not 120v,jumped l-v did not fill,tested for 120v at p-3 connector to solenoid on fill valve did not have 120v from main control,tested 120v at p-5 connector did not have 120v from main control,diagnosed to need main control ; ordrng 1 WPW10401830 (cntrl-elec)"
Near Conway, AR 72034
Doug M.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit for water/ice under ice bin,found seal on ice chute not sealing enough to keep warm air from entering,diagnosed to need ice chute and silicone to seal compartment ; ordrng 1 W10837274 (plate) and 1 WP542638 (grease)"
Near Mayflower, AR 72106
Doug M.
Job Details: 12/16/2019
KITCHEN KITCHENAID KDTM354DSS "Inspected unit for noise,found when wash motor starts it makes a squealing sound due to bad bearing,diagnosed to need pump/motor assembly ; ordrng 1 W10805015 (pump&motor)"
Near Conway, AR 72034
Doug M.
Job Details: 12/16/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Inspected unit for door not opening all the way found plastic part of link kit hitting frame due to frame being bent,diagnosed to need tub; ordrng 1 W10713320 (tub-dishwr)"
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 12/13/2019
WASHER ROPER RTW4516FW Checked washer ran diagnostics cycle 3 times no loud noise or noise out of the ordinary. Checked for error codes no issues. Ran normal cycle to spin no issues or noise. Job complete.
Near Boerne, TX 78006
Colton B.
Job Details: 12/13/2019
REFRIGERATOR JENN-AIR JFC2290REM00 Issue was valve not sending water to icemaker. Replaced valve to resolve issue.
Near Live Oak, TX 78233
Jim G.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Heated seal and reseated gasket. Issue resolved.
Near Helotes, TX 78023
Tommy B.
Job Details: 12/13/2019
WASHER MAYTAG MVWB855DC1 Last visit found faulty counsel. Swapped out with new counsel to resolve issue. Unit tested good now.
Near Shavano Park, TX 78230
Tommy B.
Job Details: 12/13/2019
OVEN ELECTRIC (D WHIRLPOOL RB270PXYB Last visit found damaged glass panel. Replaced with new part to resolve issue. No further issues at this time.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW6620HC0 "Customer states the unit showed a fault on the screen F0. Entered diagnostics and found error codes F8E1, valve failure. Ran automatic test and everything tested good except for the valves.ordering valves.; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)"
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Determined issue was due to faulty dampener motor. Will return to repair. Also pantry lid had a slight crack. ; ordrng 1 W10827015 (cover) and 1 WPW10594329 (control)
Near Shavano Park, TX 78249
Tommy B.
Job Details: 12/13/2019
VENT HOOD WHIRLPOOL UXT5236BDS Customer stated that the issue was a scraping noise. Found issue to be the fan behind the filter scraping against a metal rod. Ordering a new fan to correct installation issues. Fan appears to be warped.; ordrng 1 W10416840 (fan blade)
Near San Antonio, TX 78258
Devon F.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer complaint was unit fridge compartment was not cooling properly noticed evap in fridge frozen thawed ice and followed service pointer tech line showed me from another job same model, to moved thermistor and zip tie it to evap coil. At this time is operating as designed."
Near Cibolo, TX 78108
S. L.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found ice bucket not sitting on coupler to ice motor due to frost build up cleared out frost build up tested ice door and door seal called tech line spoke to Chris sr number 7726626817 he advised me to change out ice door assembly rescheduling ; ordrng 1 W11098702 (door-ice)
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced freezer door gaskets, freezer door is sealing properly. Good temperature in freezer and refrigerator. Job complete."
Near Boerne, TX 78015
Douglas H.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFG505M0BS3 "Oven door extremely hot to touch. Calling techline due to reoccurring issues. Spoke with Andrew. Explained that I followed SP W10917778 and installed insulation kit. He asked a bunch of questions, documented, and stated everything is to spec but due to danger of burns transferred me to safety. Spoke with Natalie. Stated will reach out to consumer. Provided a new Sr number. Sr 7726626911 from techlineSr 7726540775 from safety"
Near San Antonio, TX 78245
Richard G.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFE320M0EB1 "Customer states the unit worked fine up until a few days ago. The F2 error came back. checked saved error codes and found multiple F2 error codes. Heated oven to Could not repeat issue, but temperature on multimeter shows 230 degrees. Ordering temperature sensor.; ordrng 1 WPW10181986 (sensor)"
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW92HEFC0 Replaced door seal. Issue resolved.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
WASHER MAYTAG MHW6630HC0 Contacted techline and spoke to Mike SR #7726Who confirmed issue is from the dispenser drawer assembly. Replaced part and hose. Issue resolved.
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced water inlet valve refrigerator water did not dispense. Good water flow to ice maker. Ordering new valve and tube for water. Ice maker is dispensing ice. Customer request appointment after 3pm; ordrng 1 W10444033 (tube-water) and 1 W11043013 (valve)
Near San Antonio, TX 78254
Justin
Job Details: 12/13/2019
WASHER MAYTAG MVWB835DC2 "Replaced control and console UI on unit. Using CRP to cover parts, already collected labor and service call. Ran calibration and diagnostics. All test passed."
Near San Antonio, TX 78245
Justin
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Water coming out of unit is not even warm, pump is working and spray arms are working correctly. Going to order OWI, and control. ; ordrng 1 W10906426 (cntrl-elec) and 1 W11084121 (sensor)"
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
ICEMAKER (STANDA KITCHENAID KUIC18NNZS0 Determined compressor is completely out (making very loud knocking sounds). Also recirculation pump is going out. Requesting sealed system. ; ordrng 1 WPW10489122 (RECIRCULATION pump) and 1 WPW10605286 (compressor)
Near Boerne, TX 78015
Tommy B.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFC704FPS "Previous visit while ensuring that tubing and type of door was properly seated, discovered that the cover was broken. Replaced with new cover to resolve issue."
Near San Antonio, TX 78260
L
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 #3034Ice maker not making ice found ice maker working but no water to it. Called tech line reminded getting a dual water valve. sr 7726628573. ; ordrng 1 W10349187 (valve) and 1 W10377151 (icemaker)
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
DISHWASHER KITCHENAID KDTE204EBL4 Customer indicated that the unit will power completely off. Determined faulty control. Will return to repair. ; ordrng 1 W11084331 (cntrl-elec)
Near San Antonio, TX 78245
Justin
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Found the rail mullion coming off of plastic piece at top. Top piece is kind of pushed in and doesn’t seem to be set like the bottom one. If issue happens again the door will need to be replaced. Freezer side. Went over survey with customer and leave behind.
Near San Antonio, TX 78227
Jesus C.
Job Details: 12/13/2019
DRYER WHIRLPOOL WED8500DC4 Installed new idler pulley. Noise still occurring. Found noise coming from blower wheel. Wheel is cracked. Will install new wheel. ; ordrng 1 697772 (blower wheel)
Near San Antonio, TX 78233
S. L.
Job Details: 12/13/2019
WASHER MAYTAG MVWB835DW4 Called Trade Partners spoke to Rita she said she only has goods date from 11/2018 customer has no receipt advised him to get receipt if he wants unit to be service under warranty.
Near San Antonio, TX 78245
Justin
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Replaced freezer door, control board, and evap harness. Unit is showing good. Customer will keep an eye on freezer for the next 24 hours."
Near San Antonio, TX 78254
Justin
Job Details: 12/13/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HB0 "Replaced diode, checked capacitor it checked good. Tested by heating a cup of water."