Service History 252

Near San Antonio, TX 78258
Jim G.
Job Details: 11/04/2019
OVEN ELECTRIC (D WHIRLPOOL KGRS505XSS01 Replaced control. Tested unit. Issue resolved.
Near San Antonio, TX 78253
Justin
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Water line to icemaker was frozen, icemaker bad. Replaced icemaker and steamed out frozen water tube. Icemaker passed tests. Left survey leave behind with customer. ; used 1 W10882923 (ICE MAKER) from stock"
Near Bulverde, TX 78163
Jim G.
Job Details: 11/04/2019
WASHER MAYTAG MVWB765FW3 Determined issue was due to faulty clutch. Ordering part. Will return to replace. ; ordrng 1 W10754448 (clutch)
Near San Antonio, TX 78232
Jim G.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced wire harness which contains bimetal thermistor and control. Tested u it manually. Issue resolved.
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/04/2019
WASHER AMANA NTW4516FW1 Actuator not functioning. Unit outside connected to water hoses. Ordered parts due to earlier use. Drain hose in pvc. Could not see where it was going due to so much stuff piled around it. ; ordrng 1 W10913953 (actuator)
Near San Antonio, TX 78258
Devon F.
Job Details: 11/04/2019
WASHER WHIRLPOOL WTW8040DW2 Customer complaint was unit lid wouldn’t close ordering new lid to resolve issue.; ordrng 1 W11101059 (lid)
Near Helotes, TX 78023
Colton B.
Job Details: 11/04/2019
OVEN ELECTRIC (S JENN-AIR JJW3430DP01 Issue was F2E1 error code. Installed UI panel that was shipped to customer. Unit testing good. Left survey behind.
Near San Antonio, TX 78260
Devon F.
Job Details: 11/04/2019
WASHER WHIRLPOOL WFW8620HC2 Customer complaint was unit not draining. Tech tried to enter diagnostic three times it came on for two seconds then shut off. Ordering new control board to resolve issue.; ordrng 1 W11322880 (cntrl-elec)
Near Helotes, TX 78023
Christian G.
Job Details: 11/04/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Issue stated by customer: dishwasher mot washing properly/not heating. Customer informed me they recently had work do e on water heater. Reset breaker. Dishwasher heating properly. Cleaned drain and ran diagnostics. No error codes. Instructed customer to use of rinse aid to help dry dishes as well as running sink hot water prior to running dishwasher. Unit test good.
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 11/04/2019
WASHER WHIRLPOOL WTW4816FW2 Checked washer found error code F8E3.Ran diagnostics with results were the same.ordering new valve to repair issue.; ordrng 1 W10869799 (valve)
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 11/04/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced lid lock latch. Washer working as designed. Job complete
Near San Antonio, TX 78260
Ivan B.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Impeller is stripped and can’t remove from ice maker assembly rendering me unable to change any parts. Ordered ice maker assembly . Rescheduled 11/6; ordrng 1 W10300024 (ICE MAKER ASSEMBLY)
Near Helotes, TX 78023
Christian G.
Job Details: 11/04/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HS2 Issue stated by customer: microwave not heating and making whistling noise. Replaced magnetron and adjuster vent hood. Unit test good. Informed customer of survey.
Near San Antonio, TX 78255
Colton B.
Job Details: 11/04/2019
OVEN ELECTRIC (D JENN-AIR JJW2430DP02 "Issue was an F2E1 error code. Replaced UI panel, unit testing good."
Near Converse, TX 78109
Devon F.
Job Details: 11/04/2019
WASHER WHIRLPOOL WTW7500GC2 "Customer complaint was unit making loud noise. Put unit in diagnostics mode got F3E2 and F0E4 inlet valve temp wrong. Manually tested cold water can hear seeking from cold water inlet valve, ordering new inlet valve to resolve issue.; ordrng 1 W11130239 (housing)"
Near San Antonio, TX 78254
Justin
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Customer called and indicated they settled on replacement with the manufacturer and do not require further repairs.
Near San Antonio, TX 78260
L
Job Details: 11/04/2019
WASHER MAYTAG MVWB835DW4 Concern was wall was shaking when unit running. Change Water valve. Water line not shaking anymore. Advice costumer that noise inside wall is not part of the unit. That it might be a water pipes . Job complete
Near Universal City, TX 78148
Devon F.
Job Details: 11/04/2019
COOKTOP ELECTRIC WHIRLPOOL KCED600GBL00 Customer complaint was unit cooktop was separating. Replaced cooktop to resolve issue unit is operating as designed.
Near San Antonio, TX 78258
L
Job Details: 11/04/2019
ICEMAKER (STANDA JENN-AIR JIM158XYRS1 concern is unit not making ice. Ran diagnostics and found unit making loud noise when testing compressor and fan motor. Check fan to make sure is not hitting something to cause the noise. Also noise will come on when testing compressor and hot gas valve. Called tech line and said it’s the compressor making that noise. Sr 7726273491. Sealsystem job. Also ordering new water drain pump.; ordrng 1 W10489125 (pump) and 1 W10536005 (compressor)
Near San Antonio, TX 78253
Justin
Job Details: 11/04/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HS2 "Noise was confirmed as the vent for fan. Mounting screws installed improperly by builder, right screw bracket stripped. Left microwave on counter until front panel and bracket come in for safety reasons. Ordered mounting bracket and nut.; ordrng 1 W11122643 (nut)"
Near San Antonio, TX 78254
Justin
Job Details: 11/04/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Found F2E1 stored in unit, running unit through diagnostics. Unit passed diagnostics. Increased the rinse aid setting. Left leave-behind."
Near Cibolo, TX 78108
Devon F.
Job Details: 11/04/2019
DRYER WHIRLPOOL WED6620HC0 "Customer complaint was dryer would leak on steam mode. Checked seal, seal looks worn ordering new seal to resolve issue.; ordrng 1 W11310035 (SEAL)"
Near San Antonio, TX 78253
Justin
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 W11189599 is wrong part. Unit is working correctly do not need fan. Customer is paying for another bin. Unit is good to go.
Near San Antonio, TX 78256
L
Job Details: 11/04/2019
DISHWASHER KITCHEN AID KDTE234GPS0 Complaint unit not dispensing enough water to clean dishes. Tested unit. Good water from in let. Found bad motor. Ordering new sump motor assembly. W10917110. Costumer purchase house on March 19 2019. Pic attach of purchase date ; ordrng 1 W10917110 (pump&motor)
Near San Antonio, TX 78253
Justin
Job Details: 11/04/2019
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 The issue with unit is builder put some kind of wedge underneath oven to raise the leveling. Trying to contact builder to let him know this isn’t a whirlpool responsibility but trying to help customer out with the leveling issue. Ultimately we were able to shim it to level with some metal coins provided by the customer.
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 11/04/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 Replaced ice maker. Ran harvest on ice maker no issues. Job complete.
Near San Antonio, TX 78253
Justin
Job Details: 11/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Found the drain pump not sticking to motor. Will need to order motor sump. ; ordrng 1 W11025157 (pump&motor)
Near San Antonio, TX 78245
Richard G.
Job Details: 11/04/2019
DRYER WHIRLPOOL WED4950HW0 Customer complaint is that the dryer vent installed is too long and they cannot close the laundry room door. Trimmed vent tube as much as I was able to. Customer can now open laundry room door completely and open dryer door. Unit is good to go.
Near Olmos Park, TX 78212
Ezequiel V.
Job Details: 11/04/2019
REFRIGERATOR KITCHEN AID KRFC300ESS01 Checked refrigerator mullion broken . Causing warm air to enter refrigerator. Ordering mullion rail. Collected service call and parts fee.; ordrng 1 12722803APN (rail-mulln)
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 11/04/2019
REFRIGERATOR KITCHEN AID KRFC704FSS01 Made adjustments as best as possible. They are about as even as I can get them. I am limited how high I can raise the right side foot. I was barely able to get it into the cabinet without damaging it. Job complete.
Near San Antonio, TX 78256
L
Job Details: 11/04/2019
WASHER WHIRLPOOL WFW5620HW0 Issue was bad control board. Found unit was switch to a different apartment. Maintenance try locating it. Couldn’t found unit. Need to reschedule.; saved tckt
Near San Antonio, TX 78260
Ivan B.
Job Details: 11/04/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 Checked dishwasher. Control and UI not communicating properly. Sanitize cycle not being engaged. Ordered control and UI. Rescheduled 11/6; ordrng 1 W10913611 (ELEC CONTROL) and 1 W11084672 (UI)
Near Cibolo, TX 78108
S. L.
Job Details: 11/04/2019
DRYER WHIRLPOOL WED4815EW1 "Tested dryer was not getting any heat. Dryer had a bad cutoff, replaced cutoff with new part from truck stock. Tested unit all operations normal. Explained to customer what we did and explained and left survey. Customer has foiled vent hose let customer know they need rigid hose."
Near San Antonio, TX 78260
Steven G.
Job Details: 11/04/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Complaint is burning smell, could not find anything, could not replicate issue."
Near San Antonio, TX 78247
Devon F.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Customer complaint was unit ice maker not working. Ordering new auger motor to resolve issue.; ordrng 3 12990511 (SCREW)s and 1 W11378860 (SPACER) and 1 WPW10317991 (motor)
Near San Antonio, TX 78253
Christian G.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Issue stated by customer: ice maker not making ice. Bad voltage from new ice maker. Unit not working, will reorder.; ordrng 1 W10746960 (icemaker)"
Near San Antonio, TX 78245
Jesus C.
Job Details: 11/04/2019
REFRIGERATOR KITCHEN AID KRFC704FPS01 Installed new water valves. Lowered water pressure to unit. Water is dispensing good. No further issues. Tested to complete.
Near San Antonio, TX 78245
Justin
Job Details: 11/04/2019
REFRIGERATOR MAYTAG MSD2542VEB00 "Found fridge cooling just fine, customer said unit will go in and out on a weekly basis. Checked ohm readings off compressor checked good. Compressor is running super hot, spoke with DH and he believes it is a floating restriction some where in the line. Said to order drier and order sealed system tech. Customer does not want to go forward with repair. No email to add. Collecting 97.43 for service call."
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/04/2019
RANGE WHIRLPOOL WFG530S0ES1 Customer stated that the issue is the bake function is not operational. All burners on range work and the broil element is also functional. Found issue to be a faulty igniter. Ordering new bake igniter to resolve issue.; ordrng 1 WP9758079 (igntr-oven)
Near Live Oak, TX 78233
Shawn W.
Job Details: 11/04/2019
DRYER WHIRLPOOL WED4850HW0 "No start at all. Checked 240 VAC 4 prong outlet and it has proper voltage, polarity and grounding. Same at terminal block. Tried to jump start the dryer at the connector for the start relay, shorted wiring harness. Ordered wiring harness and starter switch as a precaution.; ordrng 1 W10446920 (switch-pts) and 1 W10450289 (harns-wire)"
Near Victoria, TX 77901
Michael
Job Details: 11/04/2019
WASHER ROPER RTW4516FW1 "Error code F8E1, F8E5, F0E5, F5E3, cleared error codes and tested the inlet valve, cold side isn’t opening up. Installed inlet valve from truck stock. Calibrated and performed a diagnostics test, the inlet valve and appliance are working normal ; used 1 W11210459 (VALVE) from stock"
Near San Antonio, TX 78258
L
Job Details: 11/04/2019
ICEMAKER (STANDA JENN-AIR JIM158XYRS1 concern is unit not making ice. Ran diagnostics and found unit making loud noise when testing compressor and fan motor. Check fan to make sure is not hitting something to cause the noise. Also noise will come on when testing compressor and hot gas valve. Called tech line and said it’s the compressor making that noise. Sr 7726273491. Sealsystem job. Also ordering new water drain pump.; ordrng 1 W10489125 (pump) and 1 W10536005 (compressor)
Near Spring Branch, TX 78070
Douglas H.
Job Details: 11/04/2019
DRYER WHIRLPOOL WGD9400SW0 ESTIMATE ONLY!! Last trip customer ordered igniter. Upon testing new igniter still wouldn’t ignite. Igniter not getting voltage. Checked voltages through thermal cutoffs getting voltage through cutoffs. Checked voltages at motor. No voltage coming from motor to igniter. Quoted 524.96 for P&L. Customer wanted quote written up. Didn’t want to proceed at this moment due to price of P&L. Collected SC. ; rqstng P&A on 1 279787 (motor) and 1 WP697772 (blower wheel)
Near Victoria, TX 77905
Michael
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL NOT AVAILABLE "There was no tag anywhere on the appliance to verify model or serial number, therefore unable to service the appliance"
Near Corpus Christi, TX 78404
John L.
Job Details: 11/04/2019
WASHER MAYTAG MVWB865GW0 "Inspected unit, received a F5E4 lid lock not opened between cycles. Unit was hard reset and issue stopped. Ran test on lock, lock working without issue. No issues with unit at moment, unit working as designed."
Near Victoria, TX 77905
Michael
Job Details: 11/04/2019
DRYER WHIRLPOOL WGD8900BC0 "Door catch is broken, ordered part to resolve issue; ordrng 1 WPW10111905 (catch)"
Near Kingsville, TX 78363
Adam
Job Details: 11/04/2019
WASHER MAYTAG MVWB865GW0 Unit customer has called about is being used for commercial use on a hotel property with approximately 20 rooms. Informed customer machine is not intended or designed for commercial use and as such customer has avoided Manufacturing warranty. After informing customer of the situation over the phone employee was instructed to not sign any documentation on tablet. Issue resolved
Near Kingsville, TX 78363
Adam
Job Details: 11/04/2019
WASHER MAYTAG MVWB765FW1 Installed components calibrated unit ran verification cycle all issues resolved.
Near Corpus Christi, TX 78414
Adam
Job Details: 11/04/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Inspection of unit shows horizontal Molean was installed incorrectly. Reposition Molean and installed correctly issue resolved. Customer would also like me to note that control panel for front of refrigerator looks cheap and makes noise when pressed. Inspection of control panel shows units and parts are correctly installed functionality is fine. Customer also wants noted that opening freezer door seems too rough and too loud and should be more quiet. Inspection of freezer compartment and rails for freezer door show perfect working condition. Overall customer is unhappy with her purchase and Will be seeking refund or exchange from retailer. Issue resolved
Near Aransas Pass, TX 78336
John L.
Job Details: 11/04/2019
RANGE WHIRLPOOL KGCC506RWW07 "Installed components, issue resolved. Advised customer to have gas company to come and recheck for leaks."
Near Portland, TX 78374
John L.
Job Details: 11/04/2019
DRYER WHIRLPOOL WED5000DW2 "Inspected unit, unit does make noise when running. Popped open the top and noticed that the drum had a deformity at rear which is causing clunky noise from unit. Replace drum to resolve.; ordrng 1 W10757750 (drum assy)"
Near Corpus Christi, TX 78412
Adam
Job Details: 11/04/2019
DRYER MAYTAG MEDC465HW0 Inspection of unit shows Bad voltage coming into unit power supply is the issue. Advise customer to contact professional electrician to resolve this issue. Issue resolved
Near Corpus Christi, TX 78418
Adam
Job Details: 11/04/2019
WASHER MAYTAG MHW6630HW0 Contacted customer before arrival customer states they no longer have unit in possession that they have returned unit to retailer and received exchange/refund. Issue resolved
Near Portland, TX 78374
John L.
Job Details: 11/04/2019
RANGE WHIRLPOOL WGG745S0FS02 "Ran top oven bake and broil, no noticeable smell of gas. Tested lower oven on bake, no sent of gas. Tested all burners, no sent of gas. Cannot detect any gas. Advised customer to have gas company to check if there are any possible leaks, unable to detect at this times."
Near Rockport, TX 78382
John L.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRT348FMEW00 "Inspected unit, found fridge door to be dented. Enough so that door does not seal at corner. Door will need to be replaced to resolve this issue.; ordrng 1 W10680726 (dor-fip)"
Near Corpus Christi, TX 78415
Adam
Job Details: 11/04/2019
WASHER MAYTAG MVWC416FW1 Customer no longer has unit in her possession. Customer states she returned the unit and got a full refund/exchange. Issue resolved
Near Portland, TX 78374
John L.
Job Details: 11/04/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Inspected unit, found issue with compressor. Tried to run compressor, would not stay on. Would make loud sound then shuts down, issue with compressor. Replace to resolve this issue.; ordrng 1 W10756020 (compressor)"
Near Corpus Christi, TX 78410
John L.
Job Details: 11/04/2019
RANGE WHIRLPOOL WFE505W0HS0 "Installed board, issue resolved."
Near Odem, TX 78370
John L.
Job Details: 11/04/2019
WASHER MAYTAG MVWB965HC0 "Inspected unit, ran diagnostics. Pulled F5E3 won’t lock, tested latch, lock would not respond. Replace latch to resolve this issue.; ordrng 1 W10727693 (latch)"
Near Victoria, TX 77901
Michael
Job Details: 11/04/2019
WASHER WHIRLPOOL WTW7000DW3 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no issues, the appliance is working normal"
Near Corpus Christi, TX 78415
Adam
Job Details: 11/04/2019
WASHER MAYTAG MVWC416FW1 Customer no longer has unit in her possession. Customer states she returned the unit and got a full refund/exchange. Issue resolved
Near Alice, TX 78332
Adam
Job Details: 11/04/2019
WASHER MAYTAG MVWB865GW0 Inspection of unit shows error code for miscommunication between control and Interface well as long drain. Replace ACU and uI as well as drain pump to resolve issue; ordrng 1 W10727777 (pump-water) and 1 W11114420 (cntrl-elec) and 1 W11114670 (console)
Near Victoria, TX 77901
Michael
Job Details: 11/04/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "The freezer evaporator fan was making a loud noise, the evaporator was froze up. Disassembled freezer compartment and used steamer to defrost evaporator and reassembled. Ordered parts to resolve issue. ; rqstng P&A on 1 W11249952 (motor-evap) and 1 WPW10675033 (cntrl-elec)"
Near Blacksburg, VA 24060
Chris S.
Job Details: 11/04/2019
DISHWASHER FR FGID2474QF4B I was unable to diagnose the problem as everything is working correctly
Near Christiansburg, VA 24073
Chris S.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 I installed the evaporator motor and fan. Checked operation. All operations check ok. Customer will observe.
Near Blacksburg, VA 24060
Chris S.
Job Details: 11/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Drain pump was noisy and wasn’t pumping. I replaced the pump and checked operation. All operations check ok. ; used 1 W10876537 (DRAIN PUMP ) from stock
Near Christiansburg, VA 24073
Chris S.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01 5ere is a leak in the sealed system. We will replace the compressor and evaporator. ; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188823 (evaporator)
Near Dublin, VA 24084
Chris S.
Job Details: 11/04/2019
WASHER MAYTAG MVWB865GW0 The lid switch is not responding every time we will replace the lid switch. ; ordrng 1 W10810403 (lid lock assy)
Near Roanoke, VA 24014
Uriah B.
Job Details: 11/04/2019
DRYER MAYTAG MEDC465HW0 Replaced temp switch. All checks ok.
Near Roanoke, VA 24012
Uriah B.
Job Details: 11/04/2019
FREEZER WHIRLPOOL MFD2560HEQ Replaced left end cap. All checks ok.
Near Shawsville, VA 24162
Uriah B.
Job Details: 11/04/2019
FREEZER WHIRLPOOL WRF767SDEM01 "Need new control. And new wire harness. Also need evap cover and screws. Also need permagum.Chris has control from previous job which fell through. ; ordrng 1 212643 (sealer-gum) and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap), pckd up 1 W10843055 (cntrl-elec)"
Near Radford, VA 24141
Uriah B.
Job Details: 11/04/2019
BTM STD DOOR WHIRLPOOL WRB322DMBW00 Replaced control. Cx to observe.
Near Daleville, VA 24083
Uriah B.
Job Details: 11/04/2019
FREEZER WHIRLPOOL WRX988SIBM03 "Found RC drain pan frozen over. No frost on the evap. Did not determine what clogged the drain to make it freeze over. Snaked the drain and it is draining fine now. All checks ok. Cx to observe the freezer door gasket. If still frosting up, may need freezer door as the gasket is sandwiched. Also found left RC door not shutting the mullion heater. Adjusted feet to make sure it was closing properly."
Near Wytheville, VA 24382
Uriah B.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found FC evap fan not running. Checked voltage from the control and found none. Checked wiring on fan harness and found blue wire broken. Replaced Hv board and FC motor and wire harness. Permagum over thermistor. Frost found all over evap as well. Defrosted completely. Cx to observe. ; pckd up 1 W10675033 (cntrl-elec) and 1 W11109595 (motor-evap)
Near Conway, AR 72032
Doug M.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Inspected unit for cooling turning off on its own,performed service diagnostics found in step 9 and in step 26 ui would blank out then I would have reset back to service diagnostics,diagnosed to need main control and ui assembly ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (cntrl-elec)"
Near Little Rock, AR 72204
Doug M.
Job Details: 11/04/2019
WASHER MAYTAG MVWX655DW1 "Inspected unit for not spinning,performed service diagnostics found f7e1 error code control can’t determine basket speed,f0e5 unbalanced load ,performed manual test found only wash plate would spin,inspected clutch and gearcase,found cloth is engaging but to gearcase is not,also found when pushing down on basket that basket is bottoming out due to weak suspension springs,diagnosed to need gearcase w11035751,suspension kit w11130362,Customer does not want to move forward with repair at this time"
Near Conway, AR 72032
Doug M.
Job Details: 11/04/2019
DRYER AMANA NED4655EW1 "Inspected unit for not shutting off,verified door switch is working,ran timed dry cycle found timer is not advancing,diagnosed to need timer; ordrng 1 W10857612 (timer)"
Near Conway, AR 72032
Doug M.
Job Details: 11/04/2019
WASHER WHIRLPOOL WTW4616FW2 "Inspected not detecting water level,performed service diagnostics found f1e1 error main control fault,pressure sensor not reading water level; ordrng 1 W11170645 (cntrl-elec)"
Near Little Rock, AR 72209
Doug M.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Replaced inlet valves due to not water icemaker or dispenser ,tested unit operation checks ok ; pckd up 1 WPW10341320 (valve-inlt)"
Near Little Rock, AR 72209
Doug M.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replaced compressor due high amp 4.18,no frost pattern on evaporator,tested unit operation checks ok"
Near Little Rock, AR 72209
Doug M.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Inspected unit for not cooling,checked frost pattern on evaporator has no frost pattern,found compressor running at 4.18 amps,diagnosed to need compressor ; ordrng 1 W10309988 (compressor)"
Near Roanoke, VA 24019
Uriah B.
Job Details: 11/01/2019
DRYER WHIRLPOOL WED8000DW4 Replaced blower wheel. Still a distinct vibration. Recommend replacing all metal parts associated with blower assembly. W11246350. Blower housingW10608817. Exhaust pipeW10868982. Duct lintW10868675. Seal; ordrng 1 W10608817 (pipe-exhst) and 1 W10868675 (seal) and 1 W10868982 (duct-lint) and 1 W11246350 (housing)
Near Sinton, TX 78387
John L.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit, found issue with hinge and gasket on door. And rails also need to be replaced to resolve. ; ordrng 1 W10503522 (shaft) and 1 W10686118 (gasket-fip) and 1 W10691546 (hinge-door) and 1 W10709748 (clip) and 1 W10795768 (bracket) and 1 W10795770 (bracket)"
Near Victoria, TX 77901
Michael
Job Details: 11/01/2019
WASHER WHIRLPOOL WTW5000DW1 "Error codes F5E2, F7E5, F2E1, F8E1, cleared error codes. The lid wouldn’t lock, found the lid lock had fallen through the lid. Opened the lid and put lid lock back in place, calibrated and performed a diagnostics test, completed with no error codes. The customer also concerned about a rough spin cycle, tested the spin cycle and it is rough and loud, the front suspension had play it it, ordered part to resolve issue ; ordrng 1 W11130362 (suspension)"
Near Aransas Pass, TX 78336
John L.
Job Details: 11/01/2019
MICROWAVE WHIRLPOOL WMH31017HZ "Inspected unit, tested unit. Found issue with magnetron and related components. Replace to resolve this issue.; rqstng P&A on 1 W10343300 (capacitor) and 1 W10754299 (magnetron) and 1 W10754523 (transformr) and 1 W10832024 (thrmst-fix) and 1 W10886077 (diode)"
Near Victoria, TX 77901
Michael
Job Details: 11/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed parts ordered, and ran diagnostics, the appliance is working normal ; O-emld tckt"
Near Victoria, TX 77905
Michael
Job Details: 11/01/2019
ICEMAKER KITCHENAID KUIC18PNZS0 Originally it was making too much ice but now it does nothing. It continues to drain over and over and doesn’t go go into ice making mode. Ordered parts to resolve issue. ; rqstng P&A on 1 W10825875 (pump) and 1 WPW10485962 (sensor) and 1 WPW10511923 (thermistor)
Near San Antonio, TX 78245
Richard G.
Job Details: 11/01/2019
RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint is that when preheating the oven, it will light the pilot and heat up for about a minute then will stop. After about a minute it will come back on for another minute then shut off. After about 45 minutes, the temperature would still be around 100 and degrees when it is supposed to be 400 degrees. Set to broil and the broil heats up as it should. Ordering bake igniter.; ordrng 1 WPW10324262 (igntr-oven)"
Near San Antonio, TX 78248
Jim G.
Job Details: 11/01/2019
MW-HOOD COMBO MAYTAG MMV4206FZ5 Replaced control (on previous visit) and interlock switch today. After replacing interlock switch assembly another issue presented itself in which the unit rattled and then stop but did not power off. Contacted techline and spoke to Rick SR#7726264412 who advised to replaced the control and there was no voltage drop off across board and wiring harness as a precaution. ; ordrng 1 W11256464 (cntrl-elec)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/01/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 Checked refrigerator. Found ice maker iced over. Ran diagnostics found bad ice maker. Ordering ice maker.; ordrng 1 W11238143 (ICE MAKER)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 11/01/2019
RANGE WHIRLPOOL WFE320M0EW2 Replaced wire harness with terminal block. All checks ok at this time.
Near Salem, VA 24153
Uriah B.
Job Details: 11/01/2019
COOKTOP WHIRLPOOL WEEA25H0HZ1 Reset unit at breaker. All operations came back. Turned off WiFi connection. Cx to observe. If callback please pre order control board and UI.
Near Roanoke, VA 24019
Uriah B.
Job Details: 11/01/2019
ALPHA WHIRLPOOL WFW72HEDW0 Replaced drain pump. Ran check. All checked ok.
Near San Antonio, TX 78244
Steven G.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Found refrigerator had a leak at the coupling in the sealed system, removed coupling and made repair. Charged unit and verified cooling. light in freezer needs to be replaced, ordering led assembly w10515057; ordrng 1 W10515057 (light board)"
Near Boerne, TX 78015
Douglas H.
Job Details: 11/01/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Unit not cooling. Finding issue to be faulty compressor. Ordering compressor to resolve the issue. Part is psp ; ordrng 1 W11393142 (COMPRESSOR )
Near Roanoke, VA 24019
Uriah B.
Job Details: 11/01/2019
DRYER MAYTAG MEDB765FW Reset unit. Found control was not reading temp properly. All checks ok at this time.
Near Vinton, VA 24179
Uriah B.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found RC compartment frosted over. Thawed out and tested defrost. Defrost ok. Replaced RC thermistor and repositioned it to optimal location. Cx to observe. ; used 1 W10316760 (THERMISTOR) from stock
Near Roanoke, VA 24018
Uriah B.
Job Details: 11/01/2019
FREEZER WHIRLPOOL WRB322DMBM00 Found frost on inside of freezer section. Appears that door may have been left ajar.
Near Corpus Christi, TX 78414
John L.
Job Details: 11/01/2019
WASHER MAYTAG MVWX655DW1 "Installed components, recalibrated unit. Issue has been resolved."
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 11/01/2019
RANGE FRGIDAIRE FPEC3085KSB "Issue is that the front right burner comes on as soon as the unit is plugged in. Found issue to be a faulty control board underneath the knobs. Control board is out of stock, informed customer that we would call him when it came in.; ordrng 1 316543602 (board) and 1 318402334 (harness)"