Service History 238

Near Victoria, TX 77901
Michael
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Installed part ordered, plugged appliance in, everything powered on, except the compressor wouldn’t stay running due to starting device, didn’t have one in truck stock, ordered part and went ahead and ordered the capacitor ; ordrng 1 W11179313 (capacitor) and 1 WPW10448874 (start-dev)"
Near Victoria, TX 77904
Michael
Job Details: 10/16/2019
WASHER WHIRLPOOL WTW8500DC5 Filled a tote with water and tested the appliance. The inlet valve and appliance are working normal
Near Corpus Christi, TX 78415
Adam
Job Details: 10/16/2019
RANGE AMANA ACR4303MES0 Inspection of unit shows no error codes. Customer complaint of heating elements will not stay at one setting they will go to high randomly. I could not duplicate customers complaint all temperatures were correct and stayed even throughout my visit. Issue resolved. Customer states it happens at random times and is unpredictable. Further visual inspection of cooktop harness shows that is intact and in good working order.
Near Kingsville, TX 78363
Adam
Job Details: 10/16/2019
RANGE WHIRLPOOL WFE505W0HZ1 Inspection unit shows error code for oven sensor short. Also control board will not always except commands. Replace oven sensor and control board to resolve issue; ordrng 1 W10181986 (sensor) and 1 W11204517 (cntrl-elec)
Near Alice, TX 78332
Adam
Job Details: 10/16/2019
WASHER MAYTAG MVWB835DW1 Inspection of unit shows error code for unbalanced load. Actual physical inspection of underside of unit shows gearcase leaking oil into rotor and stater and while unit is in spin cycle there’s a rubbing or bumping/humming noise unit not reaching max rpm. Job will require wash plate gear case rotor stater clutch and basket to resolve issue. Job will require authorization.; rqstng P&A on 1 W10006482 (rotor) and 1 W10006483 (stator) and 1 W10006494 (slider) and 1 W10447973 (clutch) and 1 W10586079 (basket asm) and 1 W10625252 (screw) and 1 W10636382 (screw) and 1 W10644129 (screw) and 1 W10834917 (washplate) and 1 W10868473 (gearcase)
Near Corpus Christi, TX 78412
Adam
Job Details: 10/16/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Customer will be damaging out unit. Scorch marks as well as melting inside of unit.
Near Port Aransas, TX 78373
John L.
Job Details: 10/16/2019
MICROWAVE KITCHEN AID KVWB606DSS2 "Inspected unit, unit is getting voltage but will not respond to any inputs. Issue may be with main UI panel or control board. Replace to resolve this.; ordrng 1 W10716813 (electronic control) and 1 W11245979 (capacitor) and 1 W11291913 (cntrl-elec)"
Near Ingleside, TX 78362
John L.
Job Details: 10/16/2019
WASHER WHIRLPOOL WTW5000DW2 "Installed latch, recalibrated unit. Unit now functioning as designed. Issue resolved."
Near Portland, TX 78374
John L.
Job Details: 10/16/2019
WASHER AMANA NTW4516FW3 "Installed suspension, ran spin on unit. Shaking has been minimized, normal shaking occurs during spin. Issue resolved."
Near Corpus Christi, TX 78408
Adam
Job Details: 10/16/2019
WASHER WHIRLPOOL WET4027HW0 Inspection of unit shows error code for long fill no fill. Inspection of water valve shows debris stuck in screen. Replace valve to resolve issue; ordrng 1 W11095119 (valve)
Near Corpus Christi, TX 78417
Adam
Job Details: 10/16/2019
DRYER WHIRLPOOL UNVERIFIED Filled a tote with water and tested the appliance. The inlet valve and appliance are working normal
Near Portland, TX 78374
John L.
Job Details: 10/16/2019
WASHER MAYTAG MVWC400XW "Installed components, found that new motor turned out to be defective. Motor will not turn easily. Will need to reorder motor and install to complete.; ordrng 1 W10249628 (drive motor)"
Near Corpus Christi, TX 78410
John L.
Job Details: 10/16/2019
DRYER AMANA NED4655EW1 "Inspected dryer, timer appears to be stuck or not turning. Can hear a sound coming from timer from a fairly good distance. Timer would need to be replaced to resolve this issue.; ordrng 1 W10745655 (timer)"
Near Corpus Christi, TX 78410
John L.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF989SDAH02 "Installed parts, when doing installation found that reservoir had a small split allowing for leak also housing was not grabbing correctly either. Will need to order other components to resolve issue.; ordrng 1 W10238156 (housing) and 1 W10394084 (reservoir)"
Near Corpus Christi, TX 78412
Adam
Job Details: 10/16/2019
WASHER WHIRLPOOL WTW4816FW2 Inspection of unit shows no error codes but unit does make a squealing sound in spin cycle. Replace suspension cam and belt to resolve issue; ordrng 1 W10006384 (belt) and 1 W10721967 (drive pulley) and 1 W10821956 (suspension)
Near Little Rock, AR 72206
Doug M.
Job Details: 10/16/2019
DRYER ROPER RED4516FW0 "Inspected unit found timer would not advance to off position in timed dry,unit continued to run,replaced timer tested unit operation checks ok ; pckd up 1 W10857612 (timer)"
Near Little Rock, AR 72206
Doug M.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Inspected unit for not making ice,found fill tube frozen not allowing water to get to icemaker,this stems from prior issue with fill valve solenoid turn off,fill valve was replace prior visit,removed ice,icemaker did fill,operation checks ok"
Near Bauxite, AR 72011
Doug M.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Repair crack in liner,unit checks ok"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected unit for door closure issues issues found same thing as prior visit unit is working as designed,operation checks ok"
Near Hensley, AR 72065
Doug M.
Job Details: 10/16/2019
LAUNDRY WHIRLPOOL WTW5000DW1 "Inspected unit found not spinning correctly,performed service diagnostics found f0e5,f7e1 error codes, performed manual test found unit shaking vigorously causing unit shut off due to unbalance,found gearcase slipping,also found when pushing down on basket,basket bottoming out,diagnosed to need gearcase and suspension kit; ordrng 1 W11035751 (gearcase) and 1 W11130362 (suspension)"
Near Sherwood, AR 72120
Doug M.
Job Details: 10/16/2019
WASHER MAYTAG MVWB835DC4 "Inspected unit for unbalanced,found inner basket very loose,remove wash plate found scanner nut stripped on drive shaft,diagnosed to need scanner nut and gearcase ; ordrng 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner)"
Near Orange Grove, TX 78372
John L.
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 "Installed drain hose, issue has been resolved."
Near Aransas Pass, TX 78336
John L.
Job Details: 10/15/2019
WASHER WHIRLPOOL WFW72HEDW "Installed pump, tested unit. Issue has been resolved."
Near Rockport, TX 78382
John L.
Job Details: 10/15/2019
DISHWASHER AMANA ADB1400AGW1 "Inspected unit, found builders forgot to remove cap from disposal. Removed cap, issue resolved."
Near Port Lavaca, TX 77979
John L.
Job Details: 10/15/2019
WASHER MAYTAG MVWB765FW0 "Installed console, recalibrated unit. Tested, issue has been resolved."
Near Corpus Christi, TX 78411
Adam
Job Details: 10/15/2019
RANGE WHIRLPOOL WCE55US6HB00 After installing components issue still unresolved. Spoke with tech line tech line states wiring for units in junction box miss wired. Advise customer to contact professional electrician to resolve this issue. Customer felt comfortable enough to re-connect wires according to tech line issue resolved
Near , TX 78332
Adam
Job Details: 10/15/2019
WASHER ROPER RTW4516FW2 Inspection of unit shows suspension in very good working order. Problem with unit is number one customer overloading capacity number two using powdered non-high-efficiency detergent number three unit is on a very uneven floor space. Level unit to the best of my abilities. Issue resolved. Customer states after my adjustments noise of machine has gone down considerably.
Near Alice, TX 78332
Adam
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM Waterline going into valve was partially installed. Reset waterline issue resolved. I personally witnessed unit filled with water and they were no leaks coming from valve after receding waterline
Near Pulaski, VA 24301
Uriah B.
Job Details: 10/15/2019
FREEZER WHIRLPOOL WZF79R20DW03 "SR7726106411Siliconed all possible orifices. Entire cabinet frame, door insulation, penetration inside at the evaporator, and on back of unit near compressor. Cx to observe. ; used 1 8201711 (ADHESIVE) from stock"
Near Roanoke, VA 24017
Uriah B.
Job Details: 10/15/2019
LAUNDRY WHIRLPOOL MVWC565FW0 "Found unit needed shifter not capacitor. Motor was not responding the way it should, so replaced that under parts warranty.Gearcase. 264.71. W11035751Cam 41.70. W10721967331.41Gearcase seems to have movement in the driveshaft. That may be what caused the shifter to fail as it was laboring to shift. The cam splutch is operating, but is rubbing improperly and definitely should be replaced.Cx to call to see about having splutch replaced. ; pckd up 1 W10913953 (actuator)"
Near Roanoke, VA 24019
Uriah B.
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced icemaker and harness. Cx to observe. ; used 1 210882923 from stock
Near Troutville, VA 24175
Uriah B.
Job Details: 10/15/2019
DRYER MAYTAG MEDB765FC0 Door latch not holding anymore. Replaced with truck stock latch 25. All checks ok. Cx using indoor vent kit. ; used 1 279570 (LATCHKIT) from stock
Near Vinton, VA 24179
Uriah B.
Job Details: 10/15/2019
LAUNDRY WHIRLPOOL MVWB835DW4 Solenoid on the cold valve was bad. Replaced valve with truck stock. All checks ok. ; used 1 W11165546 (VALVE) from stock
Near Salem, VA 24153
Uriah B.
Job Details: 10/15/2019
DRYER WHIRLPOOL WED4815EW1 Found unit running with no heat. Checked and tightened wire harness connections. Heat back once wiring was tightened. All checks ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/15/2019
DRYER WHIRLPOOL MEDB765FW0 Replaced latch catch. Please parts warranty the previous latch catch put on the unit.; used 1 279570 (LATCH KIT) from stock
Near North Little Rock, AR 72118
Doug M.
Job Details: 10/15/2019
DRYER WHIRLPOOL WED4850HW0 "Inspected unit for not starting,tested incoming voltage did not have 240v L-1-L2,did not have 120v L1-neutral 0v,L2 -neutral 59v not allowing unit to start,tested thermal fuse checked ok,informant customer to call landlord to get an electrician to fix electrical issues,unit checks ok"
Near Corpus Christi, TX 78413
Adam
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Customer states back of freezer compartments will cover with ice and refrigerator section will not cool. Ordering harness wire fan motor thermistor and control to resolve this issue.; ordrng 1 2315539 (fan motor) and 1 W10384183 (thermistor) and 1 W10637660 (harns-wire) and 1 W11207397 (CONTROL)
Near Sinton, TX 78387
John L.
Job Details: 10/15/2019
WASHER MAYTAG MVWC565FW1 "Ran diagnostics on unit, received F7E6 motor fault no other codes appeared. Tested drive manually, set to agitate and spin. Found noise emanating from gearcase. Friction in case likely causing motor issues. Replace these components to resolve.; ordrng 1 W10677723 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10870913 (gearcase) and 1 W11033491 (suspension)"
Near Port Lavaca, TX 77979
John L.
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Inspected unit, unit has a switch issue. Switch working without issue, switch does power on light as should, and does power on icemaker when depressed fully. From examination of unit found issue to be with inner freezer door. Inner door droops not allowing it to make full contact with switch. Either door would need to be replaced or a shim/spacer would need to be installed to allow for proper contact. Freezer door 12977864S, cannot find a part number for spacer.; ordrng 1 12466105 (switch,rocker arm)"
Near Little Rock, AR 72202
Doug M.
Job Details: 10/15/2019
KITCHEN WHIRLPOOL WRF560SEHZ00 "Replaced dual inlet valve due to water going to valve no water coming out of valve,tested unit operation checks ok"
Near Conway, AR 72032
Doug M.
Job Details: 10/15/2019
WASHER MAYTAG MVWC415EW1 "Inspected unit for not spinning, performed service diagnostics found f1e1 error main control fault, performed voltage and continuity tests,found j2 connector pins 4&5 4.1 ohms, pins 4&5 4.6 ohms with in range,120v is preset to board,tested dcv at j12 connector did not have dcv,diagnosed to need main control w11124822,customer does not want to move forward"
Near Port Aransas, TX 78373
Adam
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Call customer while in route to location 30 minutes out customer called back stating they were out to lunch and would not be back for an hour or more. Reschedule the appointment for the 17th for an am time frame.; schdld next appmnt for 10/17 THU 8-10
Near Conway, AR 72034
Doug M.
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Lowered right refrigerator door to close better,unit checks ok"
Near Corpus Christi, TX 78415
Adam
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Inspection of unit shows back of freezer compartment completely frosted over. Replace fan motor thermistor harness wire and control box to resolve issue. This is the third time a tech company has come out to service the unit. Every time has been a different tech company and customer is very serious about contacting whirlpool about a replacement. Advise customer best course of action would be to let me order parts in to have her contact whirlpool directly and express her grievances.; ordrng 1 2315539 (fan motor) and 1 W10384183 (thermistor) and 1 W10646206 (harns-wire) and 1 W10883377 (contrl-box)
Near Conway, AR 72034
Doug M.
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced evaporator fan and damper control due to failing step 3 of diagnostics,tested unit operation checks ok"
Near Corpus Christi, TX 78417
Adam
Job Details: 10/15/2019
RANGE WHIRLPOOL UNVERIFIED Call customer prior to arrival customer states daughter was supposed to leave her money for service call but customer is hesitant about writing a check not sure if it will clear or not. Advise customer I would reschedule for tomorrow.; schdld next appmnt for 10/15 TUE !
Near North Little Rock, AR 72118
Doug M.
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW "Inspected unit for not making ice,tested icemaker,jumped t-h icemaker is turning with120v,jumped l-v icemaker did not fill,tested 120v to fill valve checked ok,diagnosed unit to need icemaker and fill valve; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)"
Near North Little Rock, AR 72118
Doug M.
Job Details: 10/15/2019
DRYER MAYTAG MED6630HW0 "Inspected unit for vibrating noise,called tech line for any notes,tech to order gasket to place under motor bracket to quite vibration noise ; ordrng 1 W11159728 (gasket)"
Near Maumelle, AR 72113
Doug M.
Job Details: 10/15/2019
WASHER WHIRLPOOL MVWB765FW2 "Inspected unit found f7e9 error,this error has been on every visit,tested drive assembly per tech sheet all steps check ok,main control has already been replaced,diagnosing to need drive assembly; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W11195971 (stator)"
Near Cave Spring, VA 24018
Chris S.
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Icemaker is still making ice but very slowly. I checked freezer and fridge temperatures and found the to be normal. Will replace icemaker and have customer observe. ; ordrng 1 W10882923 (icemaker)
Near Roanoke, VA 24015
Uriah B.
Job Details: 10/14/2019
TRIO CD KITCHENAID KRFC300ESS03 "Reshaped gasket with heat gun. Slides seem like they are not pulling the top of the door back properly. There seems to be a little sag to it. Will order slides and gasket. Leslie ordering parts from the office. Needs drawer slides 2 pieces, side adapter left and right, door bracket left and right, and FC gasket. ; schdld next appmnt for 10/15 TUE 12-4"
Near Kingsville, TX 78363
Adam
Job Details: 10/14/2019
DRYER ROPER RED4516FW0 Dryer is getting correct voltage it does spin and heat correctly temperatures are within acceptable ranges. Inspection of unit shows felt for both front and back of drum are coming loose with a metal on metal sound. Replace drum assembly to resolve issue; ordrng 1 692526 (sub 279441) and 1 W10757750 (drum assy)
Near Corpus Christi, TX 78415
John L.
Job Details: 10/14/2019
DRYER MAYTAG MEDB765FC0 "Inspected unit, found issue to be with inner door. Inner door has bowed out slightly at base of door. This is causing bottom of door to act as a spring, putting tentios between door and frame which’s causes door to spring open. Will need to replace inner door to resolve this.; ordrng 1 3389441 (sub 279570) and 1 W10675495 (strike) and 1 W11087235 (door)"
Near Corpus Christi, TX 78411
John L.
Job Details: 10/14/2019
RANGE WHIRLPOOL WFE525S0HS1 "Inspected unit, ran diagnostics. No errors, checked connections on board and elements. All connections good. Issue with control board. Replace board to resolve this issue.; ordrng 1 W11204519 (cntrl-elec)"
Near Corpus Christi, TX 78414
Adam
Job Details: 10/14/2019
WASHER MAYTAG MVWB835DW4 Inspection of unit shows error code for inlet water temperature and long fill no fill. Replaced water valve to resolve issue.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)
Near Ingleside, TX 78362
John L.
Job Details: 10/14/2019
WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics, received F5E2 lid lock fault. Tested lid latch, lock clicks on and of constantly. Replace lock to resolve.; ordrng 1 W10682535 (latch)"
Near , TX 78332
Adam
Job Details: 10/14/2019
WASHER ROPER RTW4516FW2 Spoke with customer before arrival customer states they will not be available until after 5 PM today. Rescheduled customer for Monday between time ranges of 1 and 4 PM.; schdld next appmnt for 10/14 MON 1-4
Near Alice, TX 78332
Adam
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Inspection of unit shows start device not always coming on. Replace start device and capacitor to resolve issue. Have not set return date for customer because she is unsure of her work scheduling. Left contact information for customer to call when she has a date available; rqstng P&A on 1 W10448874 (device,start) and 1 W10662129 (capacitor), states that autho needed"
Near Aransas Pass, TX 78336
John L.
Job Details: 10/14/2019
RANGE WHIRLPOOL KGCC506RWW07 "Inspected unit, detected gas coming from front and rear left burner when valves set to off. Replace valves and other components to resolve this issue.; ordrng 1 4456817 (valve,gas burner (bk) and 1 8285792 (tubing gas burner rr) and 1 8285793 (tubing gas burner rf) and 1 8285794 (tubing gas burner lf) and 1 8285795 (tubing gas burner lr) and 1 8286559 (valve,burner (wht)) and 1 8286560 (valve,burner (rapid)) and 1 8286561 (valve-brnr) and 1 W10449142 (regulator) and 1 W10779149 (holder-orf) and 1 W10779150 (holder-orf) and 1 W10779151 (holder-orf) and 1 W10779152 (holder-orf)"
Near Rockport, TX 78382
John L.
Job Details: 10/14/2019
WASHER MAYTAG MVWC465HW2 "Inspected unit, ran diagnostics. No errors found. Customer explained that unit does bounce around when trying to wash. Checked suspension for issues, found right rear rod to be weak. This is causing issues with unit, replace suspension to resolve this.; ordrng 1 W11159470 (suspension)"
Near Corpus Christi, TX 78413
John L.
Job Details: 10/14/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 "Inspected unit, found issue is with compressor. Will need to replace to resolve. Compressor falls under Maytag 10 year, told customer that she would have to pay labor cost. Customer agreed to labor.; ordrng 1 W10756020 (compressor)"
Near Little Rock, AR 72209
Doug M.
Job Details: 10/14/2019
OVEN WHIRLPOOL AER6303MFS2 "Inspected unit for not heating found no display on oven control,verified 120v to control,diagnosed to need oven control ; ordrng 1 W11297545 (cntrl-elec)"
Near Bauxite, AR 72011
Doug M.
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit for crack in liner,found crack in front of deli draw bottom liner,called tech line for coarse of action,tech said to order liner repair kit per #7726098724; ordrng 1 8201700 (repair kit)"
Near Conway, AR 72034
Doug M.
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Inspected for deli drawer not opening/closing correctly found drawer very hard to open,diagnosed to need glass self assembly with rollers and slides; ordrng 1 W11243759 (shelf-glas) and 1 WPW10346890 (slide) and 1 WPW10346891 (slide)"
Near Dublin, VA 24084
Uriah B.
Job Details: 10/14/2019
WASHER WHIRLPOOL WTW4850HW1 Checked all wire connections. Checked operation in auto test cycle. Recalibrated the unit. Could not reproduce sound while in home. Secured the drain with tie. All checks ok. ; used 1 WP8567668 (TIE) from stock
Near Shawsville, VA 24162
Uriah B.
Job Details: 10/14/2019
DRYER MAYTAG MED3500FW0 Found improper power to unit. Advised cx to hire electrician to fix on house side.
Near Pulaski, VA 24301
Chris S.
Job Details: 10/14/2019
FREEZER WHIRLPOOL WZF79R20DW03 I installed the hinges and he door. I checked operation. All operations check ok. Customer will observe.
Near Troutville, VA 24175
Chris S.
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 I installed the compressor and drier. Charged unit with 5.5 oz.134A. All operations check ok. Customer will observe.
Near Hollins, VA 24019
Uriah B.
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Freezer temp is reading at 0 degrees by thermo couple. Ran icemaker harvest cycle and completed fine. Checked ice box fan and was running fine. Found icemaker off at on/off switch on inside of door. Reset unit by unplugging for about 30 seconds.Cx to observe.
Near Salem, VA 24153
Uriah B.
Job Details: 10/14/2019
FREEZER KITCHENAID KBFO42FTX04 "Gasket leaking in multiple areas, reforming will not work. May be due to door not being shut, but suspect gasket is bad. Would need to replace door most likely because gasket is sandwiched. Thawed out the drain and ran line through it to. Ensure it was clear. Ice build up on the freezer floor indicated drain was frozen over or blocked somehow. Cx to watch it for now."
Near Dublin, VA 24084
Uriah B.
Job Details: 10/14/2019
DISHWASHER MAYTAG MDB7749AWB1 Sold cx parts kit to mount to counter. Wpw10292152 - 31.29; used 1 Wpw10292152 (MISC PARTS) from stock
Near Riviera, TX 78379
Adam
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Install component issue resolved
Near Portland, TX 78374
John L.
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW00 "Inspected unit, customer concerns where about noise when unit dispenses ice. Advised customer that noise is normal and was just solenoid activating. No issue with unit."
Near Corpus Christi, TX 78412
Adam
Job Details: 10/14/2019
WASHER WHIRLPOOL WFW6620HW0 Inspection of unit shows no error codes. User interface sometimes would not respond but after inspecting unit found gentle touches needed to be used on interface hard presses will not register. Issue resolved.
Near Rockport, TX 78382
John L.
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed harness as well as control. Issue resolved.
Near CORP CHRISTI, TX 78410
John L.
Job Details: 10/14/2019
WASHER AMANA NTW4516FW3 "Installed gearcase and other components, recalibrated unit. Issue resolved."
Near Little Rock, AR 72212
Doug M.
Job Details: 10/14/2019
WASHER WHIRLPOOL WFW75HEFW0 "Replaced pressure hose and water level sensor due to f3e1 error code pressure sensor fault,performed auto test unit operation checks ok"
Near Little Rock, AR 72227
Doug M.
Job Details: 10/14/2019
COMPACTOR WHIRLPOOL TU8000XLP0 "Inspected unit for popping noise,ran cycle on unit,unit does work but when ram goes back makes a popping noise and vibrated whole machine,inspected power driver assembly found broken pieces of plastic on threads,diagnosed unit to need power ram assembly,found parts are discontinued for this unit"
Near Little Rock, AR 72205
Doug M.
Job Details: 10/14/2019
KITCHEN WHIRLPOOL KFGG500ESS2 "Inspected unit for oven not operating,customer just had unit installed and did not realize control lock was on,unlocked control,tested unit,operation checks ok"
Near North Little Rock, AR 72116
Doug M.
Job Details: 10/14/2019
WASHER MAYTAG MVWX655DW1 "Inspected unit for not starting found green led light on control not on,verified 120v to board determined board has short,replaced main control,calibrated unit operation checks ok; pckd up 1 W11116592 (cntrl-elec)"
Near Conway, AR 72034
Doug M.
Job Details: 10/14/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 "Inspected unit for not heating correctly,found f7e1 error heating error,performed auto test per tech sheet heater did come on,unit is now reset,operation checks ok"
Near Salem, VA 24153
Uriah B.
Job Details: 10/11/2019
I-ENABLED DW MAYTAG MDB4949SHZ0 Found improper power coming to unit. Less than 120V. Advised cx secure services from qualified electrician.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 10/11/2019
WASHER MAYTAG MVWB765FW2 F0E3Cx explained slow spin during cycle. No indication about when in the cycle. Checked all operations. Checked wiring. Checked pressure hose. Ran auto test cycle. Ran calibration cycle. Recalibrated unit. All checks ok at this time.
Near Vinton, VA 24179
Uriah B.
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced icemaker and icemaker cover. All checks ok at this time.
Near Roanoke, VA 24015
Uriah B.
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KFIS20XVMS8 Replaced icemaker. Cycle started up upon power up. All checks ok at this time. Cx to observe.
Near Falfurrias, TX 78355
Adam
Job Details: 10/11/2019
WASHER MAYTAG MVWX655DW1 Installed component issue resolved
Near Kingsville, TX 78363
Adam
Job Details: 10/11/2019
DRYER MAYTAG MEDB835DW4 After disassembling unit I found articles of clothing stuck in blower wheel causing the belt to slip over motor and idler pulley which in turn was causing the zipping sound. After removing articles of clothing and testing the unit thoroughly all issues are resolved
Near Salem, VA 24153
Uriah B.
Job Details: 10/11/2019
BELLA WHIRLPOOL WRF954CIHZ02 Replaced HV board and FC thermistor. Set to 37 and 0. Cx to observe.
Near Bishop, TX 78343
Adam
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW4816FW2 Inspection of unit shows error code for long fill no fill. Closer inspection shows hot cold hoses reversed as well as drain line for machine is laying flat to the ground. Advise customer of correct installation methods for drain hose as well as correction for hot and cold taps. Issue resolved
Near Roanoke, VA 24019
Uriah B.
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Found no power at the auger motor. Needs control board. ; ordrng 1 W11089236 (cntrl-elec)
Near Corpus Christi, TX 78411
John L.
Job Details: 10/11/2019
FREEZER WHIRLPOOL EV188NYWS00 "Inspected unit, found issue to be with solder from copper to stainless. Freon bleeding through welds. Hit welds again, maintaining pressures. Issue resolved."
Near San Diego, TX 78384
Adam
Job Details: 10/11/2019
WASHER MAYTAG MVWC415EW0 Inspection of unit shows agitator has stripped out on spindle from gear case Also drain pump continuously running.Wash plate and gear case impossible to separate without destroying one or the other. Gear case wash plate actuator capacitor cam and belt and drain pump will need to be replace to resolve this issue. Components will need authorization; rqstng P&A on 8 8533953 (screw)s and 1 W10003790 (screw) and 1 W10006354 (CAM) and 1 W10006384 (belt) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10469846 (gearcase) and 1 W10597177 (actuator) and 1 W10614033 (drain pump) and 1 W10625046 (capacitor) and 1 W10680217 (washplate) and 1 W10680218 (agitator)
Near Corpus Christi, TX 78416
John L.
Job Details: 10/11/2019
WASHER MAYTAG MVWX500XW1 "Installed cap, ran recalibration on unit. Everything now working as should. Issue has been resolved."
Near Victoria, TX 77901
Michael
Job Details: 10/11/2019
WASHER MAYTAG MVWC565FWO "The motor was bad, installed part ordered, traces of oil from the gearcase, installed part ordered. Calibrated and performed a diagnostics test,completed with no error codes,the appliance is spinning and working normal"
Near Roanoke, VA 24017
Uriah B.
Job Details: 10/11/2019
LAUNDRY WHIRLPOOL MVWC565FW0 "F7E6F5E3Lid lock operated fine in diagnostic. Agitate was very slow and not quite right. No obstructions, isolated motor and motor seemed fine. Capacitor seems to be bad.Want motor on hand in case.W11395618 capacitor. Motor W11026785. Warranty if needed.; ordrng 1 W11026785 (motor-drve) and 1 W11395618 (CAPACITOR)"
Near Corpus Christi, TX 78415
John L.
Job Details: 10/11/2019
DRYER AMANA NED4655EW1 "Inspected unit, ran unit. Found issue to be with motor, motor not turning at full speed also support wheels are wobbling causing drag. Replace wheels supports and motor to resolve this issue.; ordrng 2 3397590 (sub 349241t)s and 1 3404162 (motor clamp) and 1 691366 (idler pulley) and 1 694089 (sub 279711) and 1 W10121316 (motor clamp) and 1 W10359269 (support roller shaft) and 1 W10359270 (support roller shaft) and 1 W10396029 (asm mtr) and 4 W10512946 (ring)s"
Near Corpus Christi, TX 78417
John L.
Job Details: 10/11/2019
DRYER MAYTAG MEDB765FW0 "Inspected unit, unit does not power on. Checked for voltage at outlet. No voltage at outlet. Reset breaker, one leg now powers on other leg still no to little voltage. Advised customer to have electrician to check electrical."
Near Corpus Christi, TX 78416
John L.
Job Details: 10/11/2019
DRYER WHIRLPOOL WED8000DW4 "Inspected unit, ran diagnostics. No errors, ran dryer for function. Dryer functioning as should. Found wrinkle shield to be selected on unit. Which has unit to run after initial dry cycle. No issues found with unit at this time."
Near Port Aransas, TX 78373
John L.
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Installed component, was having issue getting board to respond. After powering down unit for a bit, was able to program board. Air now blowing in freezer section, and is cooling. Issue resolved."
Near North Little Rock, AR 72114
Doug M.
Job Details: 10/11/2019
DRYER WHIRLPOOL WED4850HW0 "Replaced terminal block and dryer power cord due to short at terminal block and cord,tested unit operation checks ok"