Near San Antonio, TX 78245
Richard G.
Job Details: 11/27/2019
REFRIGERATOR KITCHEN AID KRFC704FPS01 "Customer complaint is that the unit stopped dispensing water the same day I was here last. We have replaced water valve W11312191, water valve W11194380, and dispenser UI W11330487, and pressure regulator (one of the previous water valves?). Called techline, took 20 minutes to get a technician on the line,and was disconnected while giving the summary of work done on the unit. Called back but was unable to reach anyone. Called techline, spoke with Liam, says there are no other parts that can be installed to fix the issue, and that parts installed already should have fixed it. He is sending problem report to engineering, and that engineering will contact me in 5-7 business days if there is a repair. If not, they will be contacting the customer about replacing the unit. File number 7726206341.; schdld next appmnt for 12/18 WED !"
Near Kerrville, TX 78028
Sherman
Job Details: 11/27/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Upon arrival checked glass. Ordered parts to resolve issues. The glass assembly in middle is broken. ; ordrng 1 WPW10347596 (GLASS ASSEMBLY )
Near San Antonio, TX 78210
Jesus C.
Job Details: 11/27/2019
WASHER MAYTAG MVWB835DC3 Installed new hinges and door latch. No issues during testing. Tested to complete.
Near San Antonio, TX 78257
Tommy B.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Customer stated that the unit is leaking from the back. Ordering water tube to resolve issue. ; ordrng 1 W11296969 (reservoir)
Near San Antonio, TX 78253
Justin
Job Details: 11/27/2019
DRYER MAYTAG MEDB835DC4 "F2E1 only code stored in unit, running through diagnostics. All test passed, ran unit under a timed dry 3 times and each time the unit did what it was suppose to do. Unit is working as designed, explained to customer how the settings work for drying correctly. Went over survey with customer and leave behind."
Near San Antonio, TX 78224
Ezequiel V.
Job Details: 11/27/2019
WASHER WHIRLPOOL WTW4816FW2 "Replaced pulley shield, ran washer no issues, no error codes. Pulley no longer rubbing on shield . Job complete."
Near San Antonio, TX 78240
Christian G.
Job Details: 11/27/2019
THIN-TWIN 24' LE WHIRLPOOL WET4024EW0 Issue stated by customer: water leaking from washer. Found water valve cross threaded allowing water to leak. Also recommended customer to replace filters in hose as one was torn and had rust sediment obstructing valve.; ordrng 1 W10919200 (valve)
Near San Antonio, TX 78233
Devon F.
Job Details: 11/27/2019
WASHER MAYTAG MVWC565FW1 Customer complaint was unit would not advance through cycle replaced inlet valve to resolve issue.
Near Castroville, TX 78009
Justin
Job Details: 11/27/2019
REFRIGERATOR KITCHENAID KSRS25RSMK01 Replaced ice dispenser motor and tested to complete. Unit is good to go.
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Called techline spoke to Dave. Recommends swapping out led. Maintenance has one on hand. Unit testing good now.
Near San Antonio, TX 78260
L
Job Details: 11/27/2019
WASHER MAYTAG MVWB835DC4 Costumer complaint is unit not dispensing water. Found bad water valve. Ordering new parts. ; ordrng 1 W10758828 (valve) and 1 W11105155 (cntrl-elec)
Near Comfort, TX 78013
Sherman
Job Details: 11/27/2019
RANGE MAYTAG MER8775AS0 Ran diagnostics on unit. No error codes. Temp is 30 degrees off. Called tech line. Spoke to Butch. Sr#-7726489067. Said need to have thermal coupling for accurate readings. Found store demo on turned off. Unit is functioning as designed. Yes to survey and leave behind.
Near Fair Oaks Ranch, TX 78015
Tommy B.
Job Details: 11/27/2019
RANGE JENN-AIR PRG4810LP Quoted for p&l. Found issue to be faulty igniter WP73001165. Customer will call back if they wish to proceed with repairs. ; rqstng P&A on 1 WP73001165 (igniter- 1)
Near Castroville, TX 78009
Justin
Job Details: 11/27/2019
DISHWASHER KITCHENAID KUDS02FRSS1 Ran unit multiple times and was able to see it work all the way through. Spoke with customer about possible issues but to just use as normal and keep and eye on making sure door is shut all the way.
Near Olmos Park, TX 78212
Steven G.
Job Details: 11/27/2019
REFRIGERATOR KITCHEN AID KRFC300ESS01 "Checked refrigerator found control board not responding, tried to put in diagnostics could not get board to react, replaced control board checked operation unit working properly now"
Near San Antonio, TX 78258
Steven G.
Job Details: 11/27/2019
DRYER WHIRLPOOL WED4950HW0 "Checked dryer found unit not heating, checked operation dryer not getting 220 volts found bad wall outlet adjusted prongs on cord made contact to test found vibration noise coming from element found tech didn’t put screws back on element tightened down now running properly, will advise customer to have wall outlet changed out, dryer is working properly now"
Near Bulverde, TX 78163
Jim G.
Job Details: 11/27/2019
COOKTOP ELECTRIC KITCHENAID KCED606GBL01 Determined issue was power at the wall. Only receiving 120 VAC.
Near San Antonio, TX 78248
Shawn W.
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "The brown wire to the water valve was not connected. After being connected the dishwasher filled, washed and drained. Fully operational. Job complete. Builder was not available for signature."
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/27/2019
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Replaced console. Entered diagnostics, no errors. Conducted component test, all component loads working. Preheated oven to 350 degrees F, reached desired temperature. Fully operational. Job complete."
Near San Antonio, TX 78258
L
Job Details: 11/27/2019
DISHWASHER KITCHENAID KDTE204GPS0 Gatecode#1719. Issue is unit not dispensing water. Check units water. Unit has good water but bad pump motor. Not letting enough water. also found control board not responding to unit. Ordering new parts. ; ordrng 1 W10913608 (cntrl-elec) and 1 W10917112 (pump&motor)
Near Helotes, TX 78023
Christian G.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Issue stated by customer: freezer sliders are corroded and hard to open/close. Found sliders need rivets+rivet gun to attach to freezer arms. Rescheduled.; ordrng 1 WPW10284682 (bracket) and 1 WPW10284683 (bracket RT) and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket RT)
Near Boerne, TX 78015
Colton B.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Issue is that the evaporator keeps frosting up. Replaced control board to resolve issue. Defrosted Evap, unit tested good."
Near Boerne, TX 78006
Colton B.
Job Details: 11/27/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS "Customer issue was that oven is too cold. Replaced control board, unit now gets up to heat. Unit tested good."
Near Helotes, TX 78023
Christian G.
Job Details: 11/27/2019
REFRIGERATOR KITCHENAID KRSC703HPS00 Issue stated by customer: refrigerator doors uneven. Removed refrigerator door and removed spacers. Contractor stated doors still un even by 3/16. Recommended gasket replacement on each door. Contractor wants unit replaced. Please review pics.; O-emld tckt
Near San Antonio, TX 78232
L
Job Details: 11/27/2019
WASHER MAYTAG MVWX655DW0 Issue is unit shaking while spinning. Found unit need it to be calibrated. Ran calibration. Unit now not shaking. If costumer calls back send suspension assembly part W10594080. Service called collected.
Near San Antonio, TX 78217
Ezequiel V.
Job Details: 11/27/2019
REFRIGERATOR MAYTAG MSS25C4MGW00 "Checked refrigerator ice maker found ice maker working intermittent, checked voltage to ice maker good voltage , checked switch good voltage moved rocker switch up and down ice maker started harvest mode. Ordering on/off switch jumper cable and rocker switch.; ordrng 1 W10646076 (wire-jumpr) and 1 W10656772 (switch,rocker arm) and 1 W10666871 (rocker,switch)"
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/27/2019
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 "Replaced Copernicus ACU. Ran diagnostics, no errors. Conducted component activation test, all loads worked. Preheated oven to 350 degrees F. Reached desired temperature. Fully operational. Job complete. Did not need the UI."
Near San Antonio, TX 78260
L
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Complaint is unit not creating dishes. Ran diagnostics on unit found code f4e3. Bad motor. There’s water going to unit but not power to dispense water in arms due to bad. Sump motor Assembly. Costumer will call Lowe’s to see if they can help cover part or labor. Costumer will call if they deside to get part. W10917114 motor assembly. Collected service call.
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/27/2019
DISHWASHER MAYTAG MDB4949SDZ0 Upon return found overfill switch level was out. I probably did not close the overfill switch housing all the way. Re- assembled switch assembly. Issue resolved. Apologized to customer for inconvenience.
Near San Antonio, TX 78259
L
Job Details: 11/27/2019
WASHER MAYTAG MVWB765FW2 Issue unit still not cleaning clothes. Leaving soup. Ran diagnostics no codes found. Ordering new board. And drawer. ; ordrng 1 W10447975 (slider) and 1 W10794835 (drawer) and 1 W11183368 (cntrl-elec)
Near San Antonio, TX 78244
S. L.
Job Details: 11/27/2019
WASHER MAYTAG MVWB835DC3 Ran service cycle found no errors and found unit sudsing over customer has never ran clean cycle. Advised customer on correct amount of detergent to use when washing and also how to use the clean cycle and affresh. This will remove residue and stop white marks from getting on clothes all operations normal advised of survey and paper.
Near San Antonio, TX 78253
Justin
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found water dispenser not dispensing, ice maker has been making ice. Ice dispenser will not dispense ice either, ordering ui and control for unit. ; ordrng 1 W10867574 (cntrl-elec) and 1 W10913947 (valve) and 1 W11114473 (panel-ui)"
Near Boerne, TX 78006
Colton B.
Job Details: 11/27/2019
COOKTOP ELECTRIC WHIRLPOOL WCE55US6HB00 Customer issue was cooktop not powering on. Found issue to be a bad plug. Customer having electrician out to fix.
Near San Antonio, TX 78259
Devon F.
Job Details: 11/27/2019
MICROWAVE OVEN WHIRLPOOL WMH31017HS Customer complaint was unit light would not work replaced control board to resolve issue unit operating as designed.
Near San Antonio, TX 78220
Jesus C.
Job Details: 11/27/2019
WASHER WHIRLPOOL WFW72HEDW0 Complaint is unit will not spin clothing completely. Tested washer. Couldn’t find any issue during testing. Found service pointer for issue. Ordering new ACU. ; ordrng 1 W10909372 (cntrl-elec)
Near San Antonio, TX 78259
Devon F.
Job Details: 11/27/2019
RANGE WHIRLPOOL WFE320M0ES2 Customer complaint was unit would get F9 error code replaced control board to resolve issue.
Near Cibolo, TX 78108
S. L.
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Called trade partners spoke to Laney she gave me authorization number WNFE3NFAPL1. Ran diagnostics git fault code indicating heating issue. Checked heating element and got open circuit. Ordered replacement heater element.; ordrng 1 W10441445 (heater)
Near San Antonio, TX 78209
Jesus C.
Job Details: 11/27/2019
REFRIGERATOR JENN-AIR JCB2389DRS Complaint is water leaking from freezer section. Found evap drain hose is clogged. Cleared drain hose. Can’t pull unit to check the drain from the back of unit. Will need second tech for assistance. Ordering heat probe for unit. Quote 80 for second tech fee. Customer will have friend help move appliance. Quote 150 for labor. Called NR for discount for customer. Approved military discount. Service fee for military is 95. Collected service fee. Will collect parts and labor on next visit. ; ordrng 1 819043 (heat-probe)
Near Boerne, TX 78006
Colton B.
Job Details: 11/27/2019
OVEN GAS WHIRLPOOL KEBS179BSS00 "Issue is that oven keeps blowing fuse. Replaced fuse from truck stock, unit tested good. Removed shims to keep fuse from blowing again. Unit now sits perfectly flat in cabinet.; used 1 WPW10545255 (FUSE) from stock"
Near San Antonio, TX 78229
Richard G.
Job Details: 11/27/2019
THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 "Replaced control and lid lock. Lock will nw function, but is missing the magnetic piece in the lid to make it stay. Ordering lid.; ordrng 1 W11189136 (lid)"
Near San Antonio, TX 78257
Christian G.
Job Details: 11/27/2019
WASHER MAYTAG MVWC565FW Unit sold.
Near Fair Oaks Ranch, TX 78015
Tommy B.
Job Details: 11/27/2019
REFRIGERATOR KITCHEN AID KRFF507ESS01 Customer stated issue is the unit is not dispensing water properly. Ice is being made. Water is trickling with and without filter which is 5 days old. Found issue to be faulty inlet valve. ; ordrng 1 W10865826 (valve)
Near Converse, TX 78109
S. L.
Job Details: 11/27/2019
DRYER MAYTAG MEDB765FC0 Installed new door catch tested door and dryer all operations normal advised customer of survey and paper.
Near San Antonio, TX 78259
L
Job Details: 11/27/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Issue is UI keep turning off. Found bad UI. Console keeps glitching. Ordering new console ; ordrng 1 W11107237 (console)
Near Universal City, TX 78148
S. L.
Job Details: 11/27/2019
DRYER MAYTAG MEDB835DC4 Checked dryer. Terminal block was getting zero voltage. Breaker had been tripped. Reset breaker and now unit is powered up and operating properly. Did amp draw checked for shorts to ground on L1 L2 ground and neutral no issues customer needs electrician to inspect wiring/breaker advised customer of survey and leave behind.
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Confirmed issue. Gasket was damaged. Also seems that rails are misaligned. ; ordrng 1 W10443320 (gasket-fip) and 2 WPW10120018 (slide rail (frz))s
Near Boerne, TX 78006
Colton B.
Job Details: 11/27/2019
COOKTOP GAS KITCHENAID KGCU483VSS02 Issue was front left burner not lighting. When lit manually the electrode continues to click. Issue believed to be that the electrode is not sensing heat or close enough to light gas. Ordering a new orifice holder and black cooktop to resolve issue. Parts covered under warranty. Quoted for SC+L. Gate code1565; ordrng 1 W10352969 (cooktop) and 1 W10846622 (holder-orf)
Near San Antonio, TX 78254
Justin
Job Details: 11/27/2019
COOKTOP GAS WHIRLPOOL WCG97US0HS00 "Customer complaint was unit not igniting correctly, I observed customer turning unit past the ignite portion on cooktop a couple of times. Also must allow the gas to come in once ignite has been initiated. I showed customer correct way to ignite cooktop. Checking all burners again to verify everything is working. Unit is working as designed. Went over survey with customer and leave behind."
Near Kerrville, TX 78028
Sherman
Job Details: 11/27/2019
WASHER WHIRLPOOL WTW4816FW2 Changed lid lock. No further issues at this time.
Near Universal City, TX 78148
S. L.
Job Details: 11/27/2019
RANGE WHIRLPOOL WFE505W0HW1 Customer complaint is oven is 50 degrees off from what her analog thermometer reads. Followed procedure for service pointer W10565140 found average temperature was 356 once this was completed observed analog thermometer and found it finally reached 350 after 3 heating cycles explained to customer unit performing correctly and that analog thermometer is delayed by actual time as much as 30 minutes customer not happy with this answer a called tech line spoke Mike SR number 7726488210 he agreed unit is working correctly. Educated customer on proper oven use.advised of survey and paper.
Near Boerne, TX 78006
Colton B.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Issue was a broken water line. Replay ate really line, no more leaks. Talked to customer about survey."
Near Schertz, TX 78154
S. L.
Job Details: 11/27/2019
DRYER WHIRLPOOL WED4815EW1 Door strike was not installed securely. Removed and resecured door strike. Door operating properly. No further issues at this time.
Near Cibolo, TX 78108
S. L.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Called Trade Partners spoke to Tiffany she confirmed ELW from KB, found freezer door handle set screw fell out, found screw under the FC installed with loctite t ensure no further issues and tightened set screws on all handles all operations normal advised of survey and paper."
Near San Antonio, TX 78249
Justin
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Found the water pressure out of the dispenser coming out real slow and the ice production is really low. Will need to order water valve for unit and schedule for Monday. ; ordrng 1 W10913947 (valve)
Near Schertz, TX 78108
S. L.
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Called Trade Partners spoke to Paige for ELW confirmation she verified unit is good under ELW and was told they will cover one instruct. Complaint is not drying dishes ran service cycle no error codes, went through cycle at end heater came on. Explained to customer unit working and that plastics will not dry in unit to use rinse aid and to prime hot water before starting unit. Advised of survey and leave behind."
Near San Antonio, TX 78253
Justin
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL KDTE334GBS0 "Drain pump is trying to engage, it will just not drain out. Will need to order drain pump on unit. Customer will call the office when he knows his schedule next week. ; ordrng 1 W10531320 (pump-drain)"
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/27/2019
REFRIGERATOR KITCHENAID KRFF507ESS "Replaced board, was able to get into diagnostics. Checked all functions everything is working as designed. No error codes no issues.Job complete"
Near Cibolo, TX 78108
S. L.
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Found F8E1error code ran unit found water draining slowly checked installation of hose this was good, removed filter this was good removed pump to test found impeller broken used truck stock pump replaced and tested all operations normal no leaks. ; used 1 W10876537 (PUMP DRAIN) from stock"
Near Boerne, TX 78006
Colton B.
Job Details: 11/27/2019
MICROWAVE OVEN KITCHEN AID KBHS109BSS00 Issue was an F5E1 error code. Replaced magnetron to resolve issue. Unit tested good. Collected for P&L.
Near San Antonio, TX 78232
Devon F.
Job Details: 11/27/2019
DRYER WHIRLPOOL WED6620HW0 Customer complaint was unit wouldn’t start replaced control panel to resolve issue unit operating as designed.
Near San Antonio, TX 78242
Ezequiel V.
Job Details: 11/27/2019
RANGE WHIRLPOOL WFC150M0EW3 "Checked range found bad control, good voltage to range and all elements. Ordering control.; ordrng 1 W10887899 (cntrl-elec)"
Near San Antonio, TX 78240
Steven G.
Job Details: 11/27/2019
MW-HOOD COMBO MAYTAG MMV4206FZ5 "Checked microwave found no power to unit checked and found blown fuse and interlocking cam not in sync adjusted interlocks and replaced fuse, checked operation unit working normal now ; used 1 8206232A (LIGHT BULB), and 1 W10138793 (FUSE-THRML) from stock"
Near San Antonio, TX 78203
Jesus C.
Job Details: 11/27/2019
WASHER AMANA NTW4516FW3 Tested washer. Found small leak coming from drain pump hose. Fixed hose. Leak is gone. No further issues. Tested to complete.
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 11/27/2019
DRYER MAYTAG MEDC215EW1 "Checked dryer found faulty thermal cut off. Good voltage to cut off, fuse and element. Good air flow. Ordering thermal cut off. ; ordrng 1 3977393 (thermal cut-off)"
Near San Antonio, TX 78209
Jesus C.
Job Details: 11/27/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 Complaint is icemaker is leaking water. Tested icemaker. Found water leaking from fill tube. Used heat gun to reshape fill tube. No longer leaking water. No further issues. Tested to complete.
Near San Antonio, TX 78247
Jim G.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found light in freezer faulty. Customer insists we brig all lights as a precaution. ; ordrng 2 WPW10515057 (TAPERED light)s and 1 WPW10515058 (FLAT light)
Near San Antonio, TX 78247
Devon F.
Job Details: 11/27/2019
DISHWASHER MAYTAG MDB7759SAS1 Customer complaint was unit wouldn’t start replaced control panel to resolve issue unit is operating as designed. Collected 285.39 card for parts and labor.
Near San Antonio, TX 78254
Christian G.
Job Details: 11/27/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Issue stated: console display not working. Replaced console. Unit test good
Near Fair Oaks Ranch, TX 78015
Tommy B.
Job Details: 11/27/2019
RANGE JENN-AIR PRG4810LP Quoted for p&l. Found issue to be faulty igniter WP73001165. Customer will call back if they wish to proceed with repairs. ; rqstng P&A on 1 WP73001165 (igniter- 1)
Near San Antonio, TX 78240
Steven G.
Job Details: 11/27/2019
RANGE MAYTAG n/a Found front right burner sparking but not lighting ordered burner head and caps please put in right model and serial it’s a call back on Butt Head; ordrng 1 W10515455 (burnr-head) and 1 W10850506 (cap-burner)
Near San Antonio, TX 78251
Steven G.
Job Details: 11/27/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Checked refrigerator found unit low on freon, found leak at refrigerator evaporator at wield, don’t know why Doug didn’t check when he put second compressor a week ago, replaced dye drier and rewielded evaporator tubing vacuumed and charged unit checked for leaks everything checks ok at this time ; used 1 WPW10143759 (DRIER-HV) from stock"
Near San Antonio, TX 78254
Justin
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Unit has ice in ice maker, will check back on Monday to verify full ice bin."
Near San Antonio, TX 78232
Ezequiel V.
Job Details: 11/27/2019
RANGE WHIRLPOOL WFE320M0ES2 Replaced control and inf switch range operating as designed does not shut off mid cycle. Checked for error codes no issues. Job complete.
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/27/2019
RANGE AMANA AER6303MFS2 Previous visit found broken trim pieces. Replaced with new pieces to resolve issue. Unit tested good now.
Near San Antonio, TX 78254
Justin
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Found fill tub frozen, thawed out. Ice maker is getting 120 to unit. I’ll be back on Monday for other calls in the neighborhood. Will check back Monday."
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV00 Swapped out diffuser and thermistor to resolve issues with liquids freezing in fridge. Unit testing good now.
Near Roanoke, VA 24018
Uriah B.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Thermistors checked good. Temp upon arrival was 40 when set to 36. RC frosted up. Defrosted completely. Cx said he has defrosted it in the past two or three months two or three times. Needs control board, and 5ermistor with fan for RC. Also needs evap cover with screws for RC. ; ordrng 2 67006425 (screw)s and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)"
Near San Antonio, TX 78216
Ezequiel V.
Job Details: 11/27/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Called customer, customer stated they are pending approval from whirlpool for total replacement on refrigerator."
Near San Antonio, TX 78254
Justin
Job Details: 11/27/2019
OVEN ELECTRIC (S MAYTAG MEW7530AS01 Found fuse blown on oven. Replaced and tested unit to ensure heating was working. ; used 1 WPW10638608 (FUSE) from stock
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 11/27/2019
RANGE FRGIDAIRE FPEC3085KSB "Issue was the RF burner would come on anytime unit was plugged in. Swapped out comtrol board to resolve issue, unit tested good good. Found wire stripped out of holder which is causing the display on bottom two knobs to not fully display. Showed customer who said not to worry about it. Unsure if it happened during repair. Collected for part and labor."
Near San Antonio, TX 78232
Devon F.
Job Details: 11/27/2019
RANGE KITCHEN AID KESS907SSS Customer complaint was unit would not unlock door replaced thermistor fix to resolve issue unit is operating as designed.
Near San Antonio, TX 78253
Christian G.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Issue stated by customer: ice maker not making ice. Replaced ice maker, completed harvest cycle and calls for water. Unit tested good. Informed customer of survey."
Near San Antonio, TX 78228
Jesus C.
Job Details: 11/27/2019
WASHER AMANA NTW4516FW3 Tested washer. F8E3. Cold water valve will not shut off. Replaced water valve. Ran calibration. No issues during testing. Job complete. ; used 1 WPW10683603 (VALVE) from stock
Near San Antonio, TX 78247
Devon F.
Job Details: 11/27/2019
DISHWASHER KITCHEN AID KDFE104DSS5 "Customer complaint was unit would leave dishes dirty, asked customer about service call he declined on paying for service."
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/27/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Replaced panel control. Display and microwave fully operational. Job complete.
Near San Antonio, TX 78245
Steven G.
Job Details: 11/27/2019
FREEZER WHIRLPOOL WZF34X18DW03 Checked freezer after checking compressor found compressor to be bad replaced vacuumed and charged unit everything is working normal now
Near San Antonio, TX 78250
Richard G.
Job Details: 11/27/2019
DISHWASHER AMANA ADB1400AGS1 "Customer complaint is that the dw will not power on. Tested power to junction box under dw, no power. Checked outlet, no power. Checked breaker, good. Plugged unit into another outlet, nothing wrong with dishwasher. Advised customer to contact an electrician. Unit is good to go."
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/27/2019
COOKTOP ELECTRIC KITCHEN AID KICU569XBL Outlet miswired. Advise customer to reach out to builder.
Near Victoria, TX 77901
Michael
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "There’s frost built up on the back panel of the freezer. Defrosted and removed the tower and found the fan is starting to fail,not getting up to speed, ordered part to resolve issue and rescheduled customer ; ordrng 1 WP2315539 (motor-evap) and 1 WPW10392132 (bimetl-def)"
Near Corpus Christi, TX 78404
John L.
Job Details: 11/27/2019
WASHER MAYTAG MVWB835DW "Issue not with valve, unit bouncing around during spin. Checked unit, issue with suspension. Replace to resolve.; ordrng 1 W11033601 (suspension)"
Near Adkins, TX 78101
Steven G.
Job Details: 11/27/2019
FREEZER WHIRLPOOL WZF56R16DW04 "Checked freezer found compressor running normal, added dye drier vacuumed and charged unit everything is working normal now, customer to watch and call if any problems"
Near Corpus Christi, TX 78415
John L.
Job Details: 11/27/2019
WASHER MAYTAG MVWB765FC3 "Inspected unit, ran unit in spin cycle. You didn’t making popping and grinding noises from bottom of unit. Replace gear case and motor to resolve this issue.; ordrng 1 W10817398 (clutch) and 1 W10897040 (rotor) and 1 W10897050 (stator) and 1 W11134159 (gearcase)"
Near San Antonio, TX 78205
Ezequiel V.
Job Details: 11/27/2019
RANGE WHIRLPOOL WFG320M0BW2 Checked range found wires swapped at spark module placed in correct places. Range began working as designed. Job complete.
Near Victoria, TX 77901
Michael
Job Details: 11/27/2019
WASHER WHIRLPOOL WTW4855HW1 "No error codes on arrival. The customer said the agitator had fallen off after she washed some sheets, she continued to us the washer, the wash plate teeth are almost completely worn down. I was able to put wash plate and agitator back in place, calibrated and performed a diagnostics test, completed with no issues or error codes. The appliance is agitating and working normal at this time, went ahead and ordered a wash-plate.; ordrng 1 W11397111 (WASH PLATE )"
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced drawers. Issue resolved. Survey prepped.
Near Corpus Christi, TX 78412
Adam
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Inspection of unit shows same issue refrigerator not cooling both compartments replace compressor and recharge unit to resolve issue; ordrng 1 W11135151 (COMPRESSOR)
Near Corpus Christi, TX 78412
Adam
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Inspection of unit shows inverter box not responsive. Replace inverter to resolve issue.; ordrng 1 W10710090 (invrtr-box)
Near San Antonio, TX 78210
Jesus C.
Job Details: 11/27/2019
WASHER MAYTAG MVWB835DC3 Installed new hinges and door latch. No issues during testing. Tested to complete.
Near Victoria, TX 77904
Michael
Job Details: 11/27/2019
DRYER WHIRLPOOL WED94HEXW2 "F4E4, F4E1, F3E6, F4E3 error codes, the appliance powers on but doesn’t start, switch may be bad wouldn’t show on display what tech sheet says, ordered switch,thermal fuse and control just in case; ordrng 1 W10318609 (door switch) and 1 W10845086 (cntrl-elec) and 1 WP3392519 (thermal fuse)"
Near San Antonio, TX 78205
Ezequiel V.
Job Details: 11/27/2019
RANGE WHIRLPOOL WFG320M0BW2 Checked range found wires swapped at spark module placed in correct places. Range began working as designed. Job complete.