Near Mayflower, AR 72106
Doug M.
Job Details: 12/16/2019
KITCHEN KITCHENAID KDTM354DSS "Inspected unit for noise,found when wash motor starts it makes a squealing sound due to bad bearing,diagnosed to need pump/motor assembly ; ordrng 1 W10805015 (pump&motor)"
Near Conway, AR 72034
Doug M.
Job Details: 12/16/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Inspected unit for door not opening all the way found plastic part of link kit hitting frame due to frame being bent,diagnosed to need tub; ordrng 1 W10713320 (tub-dishwr)"
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 12/13/2019
WASHER ROPER RTW4516FW Checked washer ran diagnostics cycle 3 times no loud noise or noise out of the ordinary. Checked for error codes no issues. Ran normal cycle to spin no issues or noise. Job complete.
Near Boerne, TX 78006
Colton B.
Job Details: 12/13/2019
REFRIGERATOR JENN-AIR JFC2290REM00 Issue was valve not sending water to icemaker. Replaced valve to resolve issue.
Near Live Oak, TX 78233
Jim G.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Heated seal and reseated gasket. Issue resolved.
Near Helotes, TX 78023
Tommy B.
Job Details: 12/13/2019
WASHER MAYTAG MVWB855DC1 Last visit found faulty counsel. Swapped out with new counsel to resolve issue. Unit tested good now.
Near Shavano Park, TX 78230
Tommy B.
Job Details: 12/13/2019
OVEN ELECTRIC (D WHIRLPOOL RB270PXYB Last visit found damaged glass panel. Replaced with new part to resolve issue. No further issues at this time.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW6620HC0 "Customer states the unit showed a fault on the screen F0. Entered diagnostics and found error codes F8E1, valve failure. Ran automatic test and everything tested good except for the valves.ordering valves.; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)"
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Determined issue was due to faulty dampener motor. Will return to repair. Also pantry lid had a slight crack. ; ordrng 1 W10827015 (cover) and 1 WPW10594329 (control)
Near Shavano Park, TX 78249
Tommy B.
Job Details: 12/13/2019
VENT HOOD WHIRLPOOL UXT5236BDS Customer stated that the issue was a scraping noise. Found issue to be the fan behind the filter scraping against a metal rod. Ordering a new fan to correct installation issues. Fan appears to be warped.; ordrng 1 W10416840 (fan blade)
Near San Antonio, TX 78258
Devon F.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer complaint was unit fridge compartment was not cooling properly noticed evap in fridge frozen thawed ice and followed service pointer tech line showed me from another job same model, to moved thermistor and zip tie it to evap coil. At this time is operating as designed."
Near Cibolo, TX 78108
S. L.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found ice bucket not sitting on coupler to ice motor due to frost build up cleared out frost build up tested ice door and door seal called tech line spoke to Chris sr number 7726626817 he advised me to change out ice door assembly rescheduling ; ordrng 1 W11098702 (door-ice)
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced freezer door gaskets, freezer door is sealing properly. Good temperature in freezer and refrigerator. Job complete."
Near Boerne, TX 78015
Douglas H.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFG505M0BS3 "Oven door extremely hot to touch. Calling techline due to reoccurring issues. Spoke with Andrew. Explained that I followed SP W10917778 and installed insulation kit. He asked a bunch of questions, documented, and stated everything is to spec but due to danger of burns transferred me to safety. Spoke with Natalie. Stated will reach out to consumer. Provided a new Sr number. Sr 7726626911 from techlineSr 7726540775 from safety"
Near San Antonio, TX 78245
Richard G.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFE320M0EB1 "Customer states the unit worked fine up until a few days ago. The F2 error came back. checked saved error codes and found multiple F2 error codes. Heated oven to Could not repeat issue, but temperature on multimeter shows 230 degrees. Ordering temperature sensor.; ordrng 1 WPW10181986 (sensor)"
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW92HEFC0 Replaced door seal. Issue resolved.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
WASHER MAYTAG MHW6630HC0 Contacted techline and spoke to Mike SR #7726Who confirmed issue is from the dispenser drawer assembly. Replaced part and hose. Issue resolved.
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced water inlet valve refrigerator water did not dispense. Good water flow to ice maker. Ordering new valve and tube for water. Ice maker is dispensing ice. Customer request appointment after 3pm; ordrng 1 W10444033 (tube-water) and 1 W11043013 (valve)
Near San Antonio, TX 78254
Justin
Job Details: 12/13/2019
WASHER MAYTAG MVWB835DC2 "Replaced control and console UI on unit. Using CRP to cover parts, already collected labor and service call. Ran calibration and diagnostics. All test passed."
Near San Antonio, TX 78245
Justin
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Water coming out of unit is not even warm, pump is working and spray arms are working correctly. Going to order OWI, and control. ; ordrng 1 W10906426 (cntrl-elec) and 1 W11084121 (sensor)"
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
ICEMAKER (STANDA KITCHENAID KUIC18NNZS0 Determined compressor is completely out (making very loud knocking sounds). Also recirculation pump is going out. Requesting sealed system. ; ordrng 1 WPW10489122 (RECIRCULATION pump) and 1 WPW10605286 (compressor)
Near Boerne, TX 78015
Tommy B.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFC704FPS "Previous visit while ensuring that tubing and type of door was properly seated, discovered that the cover was broken. Replaced with new cover to resolve issue."
Near San Antonio, TX 78260
L
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 #3034Ice maker not making ice found ice maker working but no water to it. Called tech line reminded getting a dual water valve. sr 7726628573. ; ordrng 1 W10349187 (valve) and 1 W10377151 (icemaker)
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
DISHWASHER KITCHENAID KDTE204EBL4 Customer indicated that the unit will power completely off. Determined faulty control. Will return to repair. ; ordrng 1 W11084331 (cntrl-elec)
Near San Antonio, TX 78245
Justin
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Found the rail mullion coming off of plastic piece at top. Top piece is kind of pushed in and doesn’t seem to be set like the bottom one. If issue happens again the door will need to be replaced. Freezer side. Went over survey with customer and leave behind.
Near San Antonio, TX 78227
Jesus C.
Job Details: 12/13/2019
DRYER WHIRLPOOL WED8500DC4 Installed new idler pulley. Noise still occurring. Found noise coming from blower wheel. Wheel is cracked. Will install new wheel. ; ordrng 1 697772 (blower wheel)
Near San Antonio, TX 78233
S. L.
Job Details: 12/13/2019
WASHER MAYTAG MVWB835DW4 Called Trade Partners spoke to Rita she said she only has goods date from 11/2018 customer has no receipt advised him to get receipt if he wants unit to be service under warranty.
Near San Antonio, TX 78245
Justin
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Replaced freezer door, control board, and evap harness. Unit is showing good. Customer will keep an eye on freezer for the next 24 hours."
Near San Antonio, TX 78254
Justin
Job Details: 12/13/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HB0 "Replaced diode, checked capacitor it checked good. Tested by heating a cup of water."
Near Helotes, TX 78023
Christian G.
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 "Issue stated by customer: heating not working. Replaced control. Ran unit through diagnostics. Drain pump clogged initially not allowing diagnostic cycle to be completed. Cleaned unit out, No error codes. Informed customer on proper loading and cleaning procedures to avoid related issues. Unit test good. Informed customer of survey."
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW5000DW "Customer stated that the issue is that the unit has a “burning odor” and customer is unsure at which point during the cycle that it occurs. Upon opening the lid, I could smell mold or mildew type odor. Ran diagnostics with no error codes. Ran automatic test cycle and unit cleared all functions. Visually inspected entire unit and found no issues. Ran manual tests to check the integrity of motor and gearcase parts. Using low and high speed agitate as well as low and high spin. Could not duplicate a burning smell. No further issues at this time."
Near Garden Ridge, TX 78266
S. L.
Job Details: 12/13/2019
MICROWAVE OVEN JENN-AIR JMW3430IL02 Customer closes on house tomorrow 12/13 will need closing docs for DOP Lower vent to unit has bend in it and causing door to not close correctly ordering new vent rescheduling 12/19; ordrng 1 WPW10327374 (vent-oven)
Near Comfort, TX 78013
Sherman
Job Details: 12/13/2019
FREEZER WHIRLPOOL WZF79R20DW03 Upon arrival above temp led in unit was on. Ran diagnostics on unit. Didn’t get any error codes. Checked around coils and fan coming on. All functioning properly. Started checking voltage to compressor and inverter. Compressor is extremely hot. Called tech line. Spoke to TJ. Sr#-7726631163. TJ said it’s a ss issue. Ordered parts to resolve issues. ; ordrng 1 W10750851 (COMPRESSOR ) and 1 W11198881 (START DEVICE) and 1 WPW10143759 (DRYER) and 1 WPW10350564 (CAPACITOR )
Near San Antonio, TX 78233
S. L.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Found ice container is damaged on door top container took picture, smell smelt like freezer burn spreading from FC to RC customer states she already cleaned unit and removed everything removed contents in both FC an RC found smell is not from mechanical failure in unit but from something that was inside that spread smell to contents advised to use baking soda in both RC and FC and to clean ice bin all operations normal."
Near San Antonio, TX 78258
Ivan B.
Job Details: 12/13/2019
DRYER WHIRLPOOL WED4815EW1 Replaced thermostat and adjusted vent hose. Ran cycle w wet clothes. Unit maintaining heat now. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78258
Ivan B.
Job Details: 12/13/2019
MICROWAVE OVEN KITCHENAID KHHC2090SSS4 Microwave door extremely loose. Removed and reattached door and tightened all screws. Advised customer she can apply lock-tite or a similar adhesive to the screws to keep them from loosening over time from wear and tear. No further issues at this time.
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Last visit swapped out evaporator motor to resolve customer noise complaint. Customer stated the issue still persists. Called techline spoke to Mike. SR7726631591 good night determine any known issues for the unit. No further issues at this time.
Near Shavano Park, TX 78249
Tommy B.
Job Details: 12/13/2019
OVEN ELECTRIC (S WHIRLPOOL KEBS207SSS04 Previous visits had heating issues. Swapped out the baking element in order to resolve this issue today. Unit is now assessing good with no further issues.
Near Boerne, TX 78006
Douglas H.
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Unit not drying dishes. Found no rinse aid in dispenser. Explained importance of rinseaid to customer. Ran diagnostics testing, no error codes. Unit in proper working order. No further issues at this point. Yes to survey and leave behind."
Near San Antonio, TX 78257
Colton B.
Job Details: 12/13/2019
DRYER WHIRLPOOL WED560LHW0 "Issue is a F6E2 error code. Replaced control board and UI to resolve issue, unit tested good."
Near Boerne, TX 78006
Colton B.
Job Details: 12/13/2019
MICROWAVE OVEN KITCHENAID KOCE500ESS07 "Issue is a ramp up to full power. Replaced transformer, unit is working as intended. Unit heated every time and noises were normal. Unit is good to go."
Near San Antonio, TX 78254
Christian G.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Issue stated by customer: refrigerator still allowing for condensation build up. Found coils at bottom of refrigerator very dusty and full of lint. Cleaned off. Cleaned glass tray that had condensation on it to ensure no residual build up was accumulating and allowing water to continue to attach to tray. Also found food at bottom of refrigerator was warmer than at top. Could feel cold coming out of bottom side of door. Ordering gasket to try and resolve issue.; ordrng 1 WPW10136734 (gasket-fip)
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/13/2019
WASHER MAYTAG MHW5500FW1 Tested washer. Error code F3E1. And F3E1. Found build up in drain pump and in pressure port. Cleared buildup. Ran service test. No issues during testing. Ran quick wash. Runs through wash. No issues during testing. Unit is working properly. Collected service fee. Job complete.
Near San Antonio, TX 78258
Ivan B.
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher getting f2e2 error code indicating UI is not communicating with the control. Removed UI from control per service manual and reconnected. UI still showing same error code. Checked connectors. Control is bad. Customer purchased the unit very recently and will be seeking an exchange.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Reschedule to coincide with the other appointment for the microwave. Customer approved. ; schdld next appmnt for 12/19 THU !
Near San Antonio, TX 78258
Devon F.
Job Details: 12/13/2019
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 Customer complaint was unit would get error code for blower replaced blower unit is operating as designed.
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/13/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Complaint is oven lights will flash during use of oven. Called techline. Sr 7726629992. Tried using 25 watt bulbs. Issue till occurs. Power is 124 at control. Techline pushing issue to engineering dept. will wait on engineering. ; saved tckt
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KSSC48FTS00 Complaint is not cooling and noise when powered on. Tested unit. Noise during start up. Noise coming from evap fan. Fixed fan. Unit running for 20 minutes. Only getting partial frost pattern on evap. Called SG. Unit might be low on Freon. Will need to reschedule for sealed system tech. ; schdld next appmnt for 12/17 TUE !
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL KDTE204ESS3 "Client was not prepared or willing to pay the service fee, parts and labor. He had replaced some parts to the dish rack through an online store. He did not have the original parts. His warranty had a 5 year coverage on dish racks. I called our office to inquire. I advised the client to call Whirlpool for authorization. Otherwise I would have to charge the labor to fix it and whatever the parts would cost. I did not touch the item."
Near Helotes, TX 78023
Richard G.
Job Details: 12/13/2019
MICROWAVE OVEN JENN-AIR JMC3415ES01 "Replaced 4 switches, bracket, switch lever, and fuse. Tested to complete. Unit is good to go."
Near Kerrville, TX 78028
Sherman
Job Details: 12/13/2019
MICROWAVE OVEN WHIRLPOOL UMV1160CW Upon arrival turntable missing. Ran diagnostics on unit. Unit is functioning as designed. No further issues at this time.
Near San Antonio, TX 78254
Christian G.
Job Details: 12/13/2019
FREEZER WHIRLPOOL WRS571CIHZ01 Issue stated by customer: refrigerator/ freezer not keeping cold. Replaced faulty fan motor and baffle motor. Unit test good. Informed customer of survey.
Near Boerne, TX 78015
Douglas H.
Job Details: 12/13/2019
DISHWASHER KITCHENAID KDTM404ESS3 "Unit leaking. Found cause to be drain hose has two holes in it up near the top of the curve, likely from install. Unit was moved a couple of times based on prior history. Ordering drain hose and kickplate screws as those were not the correct screws. ; ordrng 1 W11084165 (hose-drain) and 2 WP302868 (screw)s"
Near San Antonio, TX 78248
L
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Replace gasket. Door now closing told costumer to give a couple of hours for gasket to adjust to unit Charge p+l. 166.69
Near Converse, TX 78109
S. L.
Job Details: 12/13/2019
FREEZER MAYTAG MZF34X16DW01 "Found unit at 42 degrees fan and compressor on took picture of frost pattern which there isnt one only frozen over cap tube, amp draw .41 amp at compressor called SG he said will need UV Dryer customer is responsible for dryer since only compressor is part covered cost for this would then from there will know what will need to be replaced if it is leak in evaporator or restricted cap tube after everything Customer wants to contact Maytag to see if they will provide any help with cost of repairs.; rqstng P&A on 1 WPW10143759 (dryer)"
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Checked refrigerator freezer found gasket not sealing properly ordering new gasket to resolve issue. Refrigerator working as designed ortherwise. ; ordrng 1 W10843448 (gasket-fip)
Near Kendalia, TX 78027
Douglas H.
Job Details: 12/13/2019
OVEN ELECTRIC (D WHIRLPOOL KOSE500ESS00 F1e1 relay board f6e4 mismatch error. Per Sb web parts still under KA 60 month limited part warranty. Quoted 150 for labor. Customer wanted to proceed with repair. Ordering UI and electronic control. Customer paid Sc and labor up front. ; ordrng 1 W10588714 (panl-cntrl) and 1 W11179310 (cntrl-elec)
Near San Antonio, TX 78023
Richard G.
Job Details: 12/13/2019
MICROWAVE OVEN KITCHEN AID KMBP100ESS Microwave door is dented at top right. Need to order outer door.; ordrng 1 W10775493 (glass-door)
Near San Antonio, TX 78023
Richard G.
Job Details: 12/13/2019
RANGE WHIRLPOOL KDRS483VSS04 Builders were doing work in the kitchen area. Super says he’ll install the kickplate and door handle.
Near San Antonio, TX 78244
S. L.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFE320M0EW2 Found burnt up harness on L1 need new harness and nuts customer responsible for cord rescheduling 12/18 FIRST CALL; ordrng 1 W11219895 (WIRE HARNESS) and 2 WP3400029 (nut)s
Near San Antonio, TX 78253
Justin
Job Details: 12/13/2019
COOKTOP GAS WHIRLPOOL WCG55US6HS00 Need to order conversion kit for propane gas. All burners do not adjust correctly. ; ordrng 1 W10676661 (spud-orfce) and 1 W10676662 (spud-orfce)
Near Universal City, TX 78148
Steven G.
Job Details: 12/13/2019
DRYER WHIRLPOOL CSP2861TQ1 "Checked dryer complaint not drying properly, cleaned lint filter and housing, checked operation vent to outside needs to be cleaned, dryer is ok, since Sam has been here let me know what I should charge them for the dryer and I’ll collect when we finish the washer"
Near Bulverde, TX 78163
Ivan B.
Job Details: 12/13/2019
DRYER MAYTAG MEDC465HW0 Replaced push to start relay. Unit operating as designed now. No further issues at this time. Yes to survey and leave behind.; used 1 WPW10117655 (RELAY-PTS) from stock
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/13/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HZ0 "Lightbow appeared intact and last visit, voltage check this time cleared at 1:20. The lightbulb appears to be slightly damaged which was not noticed on previous visit. Will order lightbulbs to resolve issue.; ordrng 1 8206232A (lamp 40 watt)"
Near San Antonio, TX 78258
Shawn W.
Job Details: 12/13/2019
DISHWASHER KITCHENAID KDTE204GPS0 The unit has a slow leak on the left side of the tub between the door and the tub. I called Tech-line and spoke with David SR # 7726633461. Called SG and determined it is coming from the baffle. I have ordered all parts that could possibly be a result of the leak. I will return to vendor what I do not use; ordrng 1 8281217 (screw) and 1 W10660528 (gasket) and 1 W10667473 (lower dr seal) and 1 W10712597 (door-inner) and 1 W10771404 (control panel seal) and 1 W10819539 (pad-ins) and 1 W10835073 (seal) and 1 W10844384 (barrier)
Near San Antonio, TX 78259
Steven G.
Job Details: 12/13/2019
ICEMAKER (STANDA SCOTSMAN FCN60PA-1SS "Checked ice maker found unit working normal had some noise at first but never stopped, talked to tech line came to the conclusion that argur may be getting stuck causing unit to stop will need A39531-001 breaker bearing and 02-4599-21 seal collected SC parts are 935.73 and 82.79 plus labor about 1,300.00 to repair, customer to call with go ahead"
Near San Antonio, TX 78259
Shawn W.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived. Had to wait because the key to the apartment was signed out to someone else. Told them I would go do other job and come back. When I arrived back, I gained access to the apartment with Alvin. Tried to replace the control board and discovered that the new part provided was slightly different. It had terminal connections rather than pin connections. Not sure how this happened. I either ordered a completely different control board or the parts department did. The part number I received is different from what should have been ordered. However, It seems that sometimes the part numbers change which causes confusion. I have reordered the part. Spoke with Darby who explained that we might need to conduct a part research and that the office will contact the client for the follow up appointment. I informed the property maintenance manager Abrams of the situation. As a courtesy I spoke with the sales rep at HD Supply with the apartment manager mainten
Near Helotes, TX 78023
Steven G.
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked refrigerator after adding dye drier two weeks ago checked both evaporators and condenser did not find a leak anywhere, checked pressures they are good and both evaporators are frost on them, customer to watch and call if any problems"
Near Adkins, TX 78101
S. L.
Job Details: 12/13/2019
WASHER MAYTAG MVWX655DW1 Called customer and she had emergency not available today set appt. for last call 12/16/19.; schdld next appmnt for 12/16 MON 3-5
Near San Antonio, TX 78233
Steven G.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Checked refrigerator found temps ok, not making ice found brown wire to water valve not connected reapplied to valve checked operation unit working normal now"
Near San Antonio, TX 78240
L
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT970SAHW0 Issue was pumped motor not working. Replace pump motor. Ran cycle no other issues. Unit working as design.
Near Universal City, TX 78148
Steven G.
Job Details: 12/13/2019
WASHER WHIRLPOOL CHW9050AW0 "Checked washer found unit kicking breaker at start up ordered parts, was informed that parts are still under warranty ; ordrng 1 W10384849 (cntrl-elec) and 1 W11191299 (MOTOR )"
Near San Antonio, TX 78232
L
Job Details: 12/13/2019
DRYER MAYTAG MEDC300BW0 Issue was dryer not turning on. Found bad thermal fuse Replace fuse. Unit now turning on and heating up. Service fee charge plus part. Job complete ; used 1 279769 (THERMAL-CUTOFF) from stock
Near Boerne, TX 78006
Douglas H.
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit wouldn’t drain. Found cause to be punch out on disposal not removed. Removed punch out to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind
Near San Antonio, TX 78261
L
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "2468. Issue is door not leveling. Ordering new parts to fix the problem. ; ordrng 1 12028505AP (closure, door (gry)) and 2 12968202AP (door stop (gry))s"
Near San Antonio, TX 78245
Ezequiel V.
Job Details: 12/13/2019
WASHER MAYTAG MVWC465HW2 "Checked washer found no error codes during testing, good suspension. Ran spin cycle washer did not shake. Operating as designed. No further issues at this time. Job complete."
Near San Antonio, TX 78253
Justin
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found the unit making lots of noise, raised the front legs up to help with leveling issues. Haven’t heard any noises since. Will have customer keep an eye on it, found the ice maker to be bad in unit. Please schedule for after 10am.; ordrng 1 W10882923 (icemaker)"
Near , TX 78015
Douglas H.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer stated unit stopped cooling, they unplugged unit and plugged back in and began working. Ran diagnostics testing. Finding issue to be faulty control. Ordering control. ; ordrng 1 W10843055 (cntrl-elec)"
Near San Antonio, TX 78256
Colton B.
Job Details: 12/13/2019
ICEMAKER (STANDA KITCHENAID KUIX305ESS2 "Customer complaint was a leaking ice maker. Issue was that drain hose was not situated in gravity drain. Inserted hose into drain. Unit tested good, no leaks observed."
Near Shavano Park, TX 78231
Ezequiel V.
Job Details: 12/13/2019
DISHWASHER JENNAIR JDB9800CWS1 Replaced dish were control board and control panel. Parts covered under limited warranty. Ran diagnostics quick cycle no issues found during testing dishwasher working as designed. Job complete.
Near San Antonio, TX 78259
Devon F.
Job Details: 12/13/2019
RANGE WHIRLPOOL MES8880DS0 Customer complaint was unit would get error code F8E0 for fan not getting to proper speed. checked P5-1 and P6-3 connector on control board for 25 ohms got 2 ohms replacing blower to resolve issue. Collected service call 113.66 card ; ordrng 1 W11107275 (fan-blwr)
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Upon arrival thawed out. Replaced dampener. Ran diagnostics on unit. No further issues at this time. Unit is functioning as designed. Yes to survey and leave behind.
Near Boerne, TX 78006
Douglas H.
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Unit was leaking. Found cause to be unit was unlevel. Leveled unit to resolve the issue. Unit performing as designed now with no leaks. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78259
Devon F.
Job Details: 12/13/2019
DRYER WHIRLPOOL WED4850HW0 Customer complaint was unit power cord and power terminal was frayed and burned ordering new power terminal to resolve issue.; ordrng 1 WP3397659 (block-term)
Near San Antonio, TX 78259
Devon F.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFE320M0ES2 Customer complaint was unit cooktop light stayed on found that the infinite switch is bad ordering new left front infinite switch to resolve issue.; ordrng 1 WPW10434452 (switch-inf)
Near Bulverde, TX 78163
Ivan B.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Freezer compartment iced up heavy throughout. Ordered evap motor. Rescheduled 12/17. Customer like like a morning appointment. According to SB Web P+L is covered by extended warranty. Collected 113.66 for service call. ; ordrng 1 W10128551 (EVAP MOTOR)
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/13/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Complaint is oven lights will flash during use of oven. Called techline. Sr 7726629992. Tried using 25 watt bulbs. Issue till occurs. Power is 124 at control. Techline pushing issue to engineering dept. will wait on engineering. ; saved tckt
Near Victoria, TX 77904
Michael
Job Details: 12/13/2019
REFRIGERATOR JENN-AIR JS48SEDUDW12 Installed part ordered the water dispenser is no longer leaking and working normal
Near Falfurrias, TX 78355
Adam
Job Details: 12/13/2019
RANGE AMANA ACR4303MFB1 Installed components tested unit all functions work as designed issue resolved.
Near Victoria, TX 77904
Michael
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Defrosted the evaporator and Installed parts ordered, the damper was working properly, ice was restricting it, put appliance back together. Ran diagnostics test, all is good, appliance is working normal."
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/13/2019
DRYER MAYTAG MED6630HC0 Determined a sound is emanating from the blower assembly. Ordering extra parts in case they are damaged during the disassembly phase. ; ordrng 1 W11086656 (motor-drve) and 1 W11310026 (collar) and 1 WP697772 (blower wheel) and 1 WPW10211896 (duct-lint) and 1 WPW10211911 (housing) and 1 WPW10242878 (base)
Near Victoria, TX 77904
Michael
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed new door, the door and appliance are working normal."
Near San Antonio, TX 78240
L
Job Details: 12/13/2019
RANGE UNKNOWN ABS300J3WW Unit over heating. Ordering new Electric thermostat. To fix problem WB20K10026. Service fee collect. Quoted 70 labor +parts. ; ordrng 1 WB20K10026 (thermostat)
Near Corpus Christi, TX 78405
John L.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW5000DW2 Inspected unit found issue with suspension rods. Front rods weak and have a good amount of play. Replace to resolve.; ordrng 1 W11228718 (suspension)
Near Falfurrias, TX 78355
Adam
Job Details: 12/13/2019
WASHER MAYTAG MVWB865GW0 Inspection of unit shows no error codes. Also I could not duplicate customers complaint of strange noise during the wash cycle. Customer does have video of unit making strange noises during cycle. Replace clutch stater and rotor to resolve issue.; ordrng 1 W10006482 (rotor) and 1 W10006483 (stator) and 1 W10817398 (clutch)
Near Falfurrias, TX 78355
Adam
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW8040DW0 Inspection of unit shows error code for long fill no fill. Replace water valve and harness to resolve issue. Job will require authorization.; rqstng P&A on 1 W10631226 (harns-wire) and 1 W10758829 (valve)
Near Falfurrias, TX 78355
Adam
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW4616FW2 Stop component calibrated unit ran verification cycle all issues resolved. Unit runs as designed.
Near Victoria, TX 77904
Michael
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Installed part ordered, confirmed temperatures and tested cooling tests, all checks out, appliance is working normal"
Near Corpus Christi, TX 78413
John L.
Job Details: 12/13/2019
RANGE WHIRLPOOL WGE745C0FS01 "Installed components, issue resolved."
Near Corpus Christi, TX 78413
John L.
Job Details: 12/13/2019
FREEZER WHIRLPOOL EV200FXMQ04 "Inspected unit, found no issues with gasket. Checked temperatures, readings are within normal range."