Near San Antonio, TX 78252
Jesus C.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Tested unit. Fresh food not cooling. Freezer is working properly. Found dampener is getting stuck closed. Will have to order new dampener. ; ordrng 1 W11204060
Near San Antonio, TX 78259
Devon F.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer complaint was icemaker would not start making ice keeps waiting up the ice bin replace icemaker to resolve issue unit is operating as designed
Near San Antonio, TX 78260
L
Job Details: 11/15/2019
MICROWAVE OVEN KITCHENAID KMBS104ESS02 Reschedule for Monday 18. ; schdld next appmnt for 11/18 MON !
Near San Antonio, TX 78229
Tommy B.
Job Details: 11/15/2019
DISHWASHER KITCHENAID KDPE234GPS0 Found error codes F4E3 F7E1. Ordering pump and motor assembly to resolve issue. ; ordrng 1 W11085683 (pump&motor)
Near San Antonio, TX 78260
Jim G.
Job Details: 11/15/2019
ICEMAKER (STANDA KITCHENAID KUIX305ESS1 Replaced all parts. Issue tested properly. Issue resolved.
Near San Antonio, TX 78232
L
Job Details: 11/15/2019
MICROWAVE OVEN JENN-AIR JMW2427DS01 Costumer complaint was light will turn on by it self. ReplaceUI. NO ERROR CODES. job complete.
Near Lake Hamilton Township, AR 71913
Doug M.
Job Details: 11/15/2019
RANGE WHIRLPOOL GGE350LWS00 Had to reschedule due to Marcone sending wrong part; schdld next appmnt for 11/19 TUE !
Near San Antonio, TX 78254
Richard G.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced LED module. Tested to complete, unit is good to go. Spoke with customer about survey information"
Near San Antonio, TX 78254
Christian G.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Issue stated by customer: ice maker not making ice. Replaced wiring harness and switch to ice maker. Unit test good. Informed customer of survey.
Near Boerne, TX 78006
Tommy B.
Job Details: 11/15/2019
WASHER MAYTAG MVWX655DW0 Called and spoke to customer with regards to unit powering on. Issue is the unit is cycling on due to power failure and must perform standard reset. Customer will call back if issue persists.
Near San Antonio, TX 78258
Jim G.
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Door bracket was slightly bent causing the inner door to slightly bow. Straightened brackets and leveled unit as a precaution. Issue resolved.
Near San Antonio, TX 78202
Ezequiel V.
Job Details: 11/15/2019
WASHER WHIRLPOOL WFW5620HW0 Replaced latch. Door is now properly closing. Ran diagnostics all pass no further issues. Job complete.
Near Hot Springs, AR 71909
Doug M.
Job Details: 11/15/2019
WASHER MAYTAG MVWC565FW1 "Inspected unit for cycle issues,performed service diagnostics found no error codes,found drain hose installed approximately 24 inches into standpipe causing siphoning effect,reset drain hose to proper installation instructions 4.5 inches into stand pipe,calibrated unit after testing,verified normal operation unit checks ok"
Near Hot Springs Township, AR 71913
Doug M.
Job Details: 11/15/2019
WASHER MAYTAG MVWB865GW0 "Replaced clutch,stator,and main control per f7e6,f5e1,f5e3 error codes,tested unit operation checks ok"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced pump and motor. Looks like leak was from the diverter area. All checks ok.
Near Roanoke, VA 24017
Uriah B.
Job Details: 11/14/2019
WASHER MAYTAG MVWX655DW1 F5E2Needs lid lock. Replaced lid lock and ran through calibration cycle. Ran auto test cycle. All checks ok. ; used 1 W11307244 from stock
Near Fairlawn, VA 24141
Uriah B.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced led module in the FC. All checks ok.
Near Pearisburg, VA 24134
Uriah B.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Replaced switch bracket. All checks ok at this time.
Near Salem, VA 24153
Uriah B.
Job Details: 11/14/2019
BELLA KITCHENAID KRFC704FBS00 "Per Chris, change out both evap fans and fill with nitrogen to try to find a leak. Recharge to see if new harnesses and recharge will do it. Fully charged, fridge doesn’t work, freezer does, leaks down, fridge works and freezer doesn’t. 110 psi with bubblesShould read 6.1 k @ 45 degreesP5 pink to blueActual reads at 6.5k ohms both compartments. Found p8 connector on main harness disconnected. Per techline, check thermistors and check for leaks SR7725984260.Order evaporator from Trible’s and have Uriah pick up Thursday or Chris Friday before coming out. ; ordrng 1 W11035643 (evaporator) and 1 W11167902 (cover-evap FRIDGE) and 1 W11177683 (cover-evap)"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 11/14/2019
FREEZER WHIRLPOOL WRF767SDHZ00 Found fill tube heater wire broken. Needs fill tube to FC icemaker. ; ordrng 1 W11238340 (tube-water)
Near Alice, TX 78332
Adam
Job Details: 11/14/2019
WASHER MAYTAG MVWC565FW1 Installed components calibrated unit ran verification cycle all issues resolved machine runs as designed.
Near Kingsville, TX 78363
Adam
Job Details: 11/14/2019
WASHER MAYTAG MVWC565FW0 Unable to pull diagnostic. As soon as machine has power drain pump starts to run. Replace control board and drain pump to resolve issue. Job needs authorization; rqstng P&A on 1 W10727777 (pump-water) and 1 W10863406 (cntrl-elec)
Near Orange Grove, TX 78372
Adam
Job Details: 11/14/2019
DRYER AMANA NED4655EW1 Expections unit shows all functions work as intended. Customer complaint of dryer taking extra long to dry. Problem with complaint is exhaust set up for customers home. Issue resolved
Near Corpus Christi, TX 78410
Adam
Job Details: 11/14/2019
DRYER AMANA NED4655EW1 Inspection of unit shows proper voltage. Further inspection shows heating element blown out. Replaced element with truck stock. Issue resolved; used 1 279838 (ELEMENT) from stock
Near Runge, TX 78151
Michael
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "The customer said that the ice was melting and dripping water out of the dispenser. When she called in she was told to reset the breaker, on arrival they said it was working. The temperature in the RC was 36.8 degrees the temperature in the ice maker was 20 degrees and FC was right 0 degrees which are accurate with the settings. The evaporator fans and ice maker fan are working properly. Diagnostics tests checked out, at this time the appliance is working normal"
Near Corpus Christi, TX 78414
John L.
Job Details: 11/14/2019
WASHER WHIRLPOOL WTW5000DW2 "Inspected unit, ran diagnostics. No codes pulled. Ran manual test on unit, on spin and agitate unit making grinding and clanking sounds. Did not see any issues under unit, gearcase is cause of noise and will need to be replaced to resolve issue. ; ordrng 1 W10396887 (hub) and 1 W10721967 (drive pulley) and 1 W10870913 (gearcase)"
Near Corpus Christi, TX 78414
John L.
Job Details: 11/14/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "Installed component, light still remains on and will not shut off. Inspected unit, found that hood lights will not shut off. Relay is problem. Replace board to resolve this.; ordrng 1 W10639186 (brkt-cntrl)"
Near Corpus Christi, TX 78410
Adam
Job Details: 11/14/2019
WASHER WHIRLPOOL WTW8500DC3 Install components calibrated unit issue resolved
Near Odem, TX 78370
John L.
Job Details: 11/14/2019
WASHER AMANA NTW4516FW3 "F8E1 long fill, tested valves. Cold side slowly dispenses water, hot side completely out. Replaced valves. Issue resolved.; used 1 W11210459 (VALVE) from stock"
Near Aransas Pass, TX 78336
John L.
Job Details: 11/14/2019
RANGE WHIRLPOOL WFE525S0HV1 "Inspected unit, found that vent trim has broken due to door handle being bowed out. This has placed tension on vent and allowed it to break. Replace to resolve this issue.; rqstng P&A on 1 W10310922 (trim-vent) and 1 W11039071 (DOOR HANDLE)"
Near Victoria, TX 77901
Michael
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "The open door indicator was on and it wouldn’t dispense ice, it would just beep and none of the led lights were on in the appliance. Unplugged the appliance for 5 minutes and plugged it back in, the indicator light went off but none of the led lights came back on and was dispensing water or ice. Put into diagnostics and none of the test were communicating properly, ordered control board and led control to resolve the issue, ordered UI just in case.; rqstng P&A on 1 W10804160 (cntrl-elec) and 1 W11205083 (module) and 1 W11330971 (UI) and 1 WPW10675033 (cntrl-elec)"
Near Victoria, TX 77904
Michael
Job Details: 11/14/2019
WASHER WHIRLPOOL WFW6620HW0 "I removed the below and front panel to install part and found that this model is not set up for both bulk dispensers. Called tech line and spoke with Kurt SR 7726380429 to confirm if this was the case, he confirmed this unit is not designed for that."
Near Riviera, TX 78379
Adam
Job Details: 11/14/2019
WASHER MAYTAG MVWC565FW1 Inspection of unit shows error code for lid latch failure. Replaced lid latch assembly from truck stock issue resolved; used 1 W10682535 (LATCH) from stock
Near Victoria, TX 77901
Michael
Job Details: 11/14/2019
RANGE KITCHENAID KFGD500ESS04 "The base burner was wrapped on the sides and it had bubbles on the top, not allowing the the burner to ignite right away. All burners and ignitors are working properly, ordered parts to resolve issue..; ordrng 1 WPW10171140 (cap-burner) and 1 WPW10333445 (burnr-base)"
Near Victoria, TX 77904
Michael
Job Details: 11/14/2019
REFRIGERATOR KITCHEN AID KSSC48QMS01 "The FC and RC fluctuate on temperature, sometimes it’ll be at setting temperatures and then the temperatures rise and then they don’t use it for a couple of days and it starts working for a few days and then it does the same thing all over again. Customer stated that Sears had come out previously and changed out the evaporator and after about 2 months the freezer seemed to be over cooling and then a month later the RC started having issues. I checked the temperatures and they were accurate with my meter, compressor and condenser fan were running and all connections were good, called tech line and spoke with Dave and leaned more towards a sealed system issue and not the control, advised to check the breaker. I went outside to reset the breaker and it was not inserted all the way when I pushed on it, it popped back in place, it’s possible the voltage was fluctuating. Advised the customer I would have a sealed system tech come out per tech line and re
Near San Antonio, TX 78258
Jim G.
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced control. Tested unit. Issue resolved.
Near Odem, TX 78370
John L.
Job Details: 11/14/2019
RANGE AMANA ACR4303MFB3 "Inspected unit, has F1E0 internal board failure. Put unit into diagnostics, cleared error and tested unit for failure. Within a few seconds after clearing out code, error reappeared. Board will need to be replaced to resolve this issues.; ordrng 1 W11204487 (cntrl-elec)"
Near San Antonio, TX 78261
Jim G.
Job Details: 11/14/2019
RANGE KITCHEN AID KOSE500ESS01 Replaced thermal fuse and that correct all issues. Ran unit to be sure no other errors were present. Cleared diag errors.
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Ran fully diagnostics to ensure that issue was actually a faulty icemaker. In service mode found no issues with the ice-maker. Ice -maker motor turned and returned to home position. There was no water in the the ice-maker. Ran fill tube heater manually in service mode to heat possible blockage. Ran ice maker fill and the unit fill with water. Found icemaker test (56) error E5 (timed ice making) Reset unit to allow time for unit to try to make ice normally without tired errror. Customer declined repair at this time but call back if they change mind. Adrian SR# 7726374893
Near Victoria, TX 77904
Michael
Job Details: 11/14/2019
REFRIGERATOR KITCHEN AID KSSC48QMS01 "The FC and RC fluctuate on temperature, sometimes it’ll be at setting temperatures and then the temperatures rise and then they don’t use it for a couple of days and it starts working for a few days and then it does the same thing all over again. Customer stated that Sears had come out previously and changed out the evaporator and after about 2 months the freezer seemed to be over cooling and then a month later the RC started having issues. I checked the temperatures and they were accurate with my meter, compressor and condenser fan were running and all connections were good, called tech line and spoke with Dave and leaned more towards a sealed system issue and not the control, advised to check the breaker. I went outside to reset the breaker and it was not inserted all the way when I pushed on it, it popped back in place, it’s possible the voltage was fluctuating. Advised the customer I would have a sealed system tech come out per tech line and re
Near San Antonio, TX 78248
L
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Issue was container not latching to motor Replace motor and ice container. Unit now working as design. Job complete
Near Boerne, TX 78006
Douglas H.
Job Details: 11/14/2019
DRYER WHIRLPOOL WED6620HC0 Could not duplicate sound. Ran empty and with load. Put pressure on tub and turned by hand as well. Advised customer if sound persists please record.
Near San Antonio, TX 78260
Jim G.
Job Details: 11/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 Verified issue. Dish rack was broken at several small areas. Found various spots are damaged. Will return to repair. ; ordrng 1 WPW10195839 (dishrack adjuster) and 1 WPW10195840 (positioner) and 1 WPW10250162 (cover) and 1 WPW10546503 (adjuster) and 1 WPW10588164 (housing)
Near San Antonio, TX 78232
L
Job Details: 11/14/2019
WASHER MAYTAG MVWB955FW0 Issue is unit was off not working properly. Costumer said it was over loaded. Costumer said once they reduce the amount of clothes unit was working properly. Ran diagnostics and no error codes job complete. Advice costumer about over loading my mess the calibration on the unit. Service call collected
Near San Antonio, TX 78258
L
Job Details: 11/14/2019
DRYER MAYTAG MEDC465HW0 Complaint was unit not heating right. Replace element. Unit now heating right. Also check door and door is now closing right had to adjust lock
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KSSC42QTS03 Replaced shaft. Fully functional. Job complete.
Near San Antonio, TX 78258
L
Job Details: 11/14/2019
WASHER MAYTAG MVWX655DW1 Reschedule need to order more parts ; ordrng 1 W10609480 (washplate) and 1 W10625252 (screw)
Near San Antonio, TX 78260
L
Job Details: 11/14/2019
WASHER WHIRLPOOL WFW8620HC2 Replace control board. Try to get in diagnostics and wasn’t able to proceed after getting in. Unit will shut off ordering new control board ; ordrng 1 W11351217
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Called Techline to locate valve because it was not located where it should be according to the service manual diagram. He explained to me that it is hidden and told me where it is at.SR Number 7726372757.Checked resistance to mold heater and it is at 51 ohms. Resistance of motor is 6000 ohms. External water valve 190 ohms. Was able to get the ice maker to harvest. Fully operational. Job complete.
Near San Antonio, TX 78256
L
Job Details: 11/14/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Didn’t not have parts with me. It’s schedule for tues 19 according to notes. ; saved tckt
Near Boerne, TX 78015
Douglas H.
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Unit not cooling properly. Replaced compressor to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78254
Steven G.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked refrigerator found unit not cooling properly, found bad compressor not pumping correctly, replaced compressor vacuumed and charged unit everything checks ok at this time"
Near San Antonio, TX 78230
Steven G.
Job Details: 11/14/2019
ICEMAKER (STANDA WHIRLPOOL GI15PDXZS1 "Checked ice maker found unit making ice just cycling to soon causing small ice cubes, evaporator thermistor had been replaced, replaced control board checked operation unit working normal now"
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/14/2019
WASHER WHIRLPOOL WTW4950HW1 Last trip techline stated to replace wash plate with fresh stock from Whirlpool. Replaced washplate still doing the same thing. Spoke with DS stated likely got ordered from marcone and didn’t get the fresh stock from Whirlpool. She stated to let her call Whirlpool. ; saved tckt
Near San Antonio, TX 78210
Steven G.
Job Details: 11/14/2019
REFRIGERATOR JENN-AIR JB36NXFXRE01 "Checked refrigerator found freezer and top refrigerator lights not working, replaced lights still same problem called tech line checked power at LED board not getting power ordered part ; ordrng 1 W10640411 (invrtr-box)"
Near San Antonio, TX 78266
Steven G.
Job Details: 11/14/2019
REFRIGERATOR KITCHEN AID KRFC704FBS00 "Checked refrigerator found unit not cooling properly, found bad compressor replaced compressor vacuumed and charged unit everything checks ok"
Near San Antonio, TX 78214
Steven G.
Job Details: 11/14/2019
WASHER MAYTAG MHW8630HC1 Checked washer after putting new dispenser and motor went to remove float for soap and tip broke had to order and will return to complete call; ordrng 1 W11041160 (FLOAT)
Near Garden Ridge, TX 78266
Steven G.
Job Details: 11/14/2019
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Checked oven found bad ACU, replaced control per SL checked operation unit is working properly now"
Near San Antonio, TX 78244
Steven G.
Job Details: 11/14/2019
DISHWASHER MAYTAG MDB7749AWB2 "Checked dishwasher found pump and motor not washing, replaced pump and motor ran cycle unit checked ok"
Near San Antonio, TX 78258
Jim G.
Job Details: 11/14/2019
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced UI and that actually corrected issues. Unit tested properly thereafter. Issue resolved.
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/14/2019
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Arrived and the user interface was black/blank screen. Tried to put it into diagnostics mode and there were beeps but no picture on the screen. Checked outlet. outlet is properly grounded and has correct voltage and polarity. Plugged it back in and we had a good up and running screen on the User Interface. Conducted diagnostics and found no errors. Conducted a component test on all components and they all worked fine. However once complete with the components test, the screen stayed stuck on the components screen, would not cancel out. I noticed that I just needed to hit the back button. Explained to the customer that if there is a power outage or the see that again to just unplug and plug it back in. Fully functional, job complete. Client did not have an email available."
Near San Antonio, TX 78254
Richard G.
Job Details: 11/14/2019
RANGE WHIRLPOOL WFE515S0ES1 "Changed out light socket, light bulb, and installed screw. Tested to complete, unit is good to go. Customer is not happy with the service provided on his refrigerator. Jay has been to the home and concluded that the refrigerator can not be leveled because the legs are NOT adjustable. I was dispatched for the same issue after Jay and again determined that the legs on the refrigerator are NOT adjustable. Customer’s floor is not level, the problem does not lie with the refrigerator."
Near San Antonio, TX 78222
Steven G.
Job Details: 11/14/2019
RANGE WHIRLPOOL WFE510S0HB1 "Checked range found terminal block burnt, replaced block checked operation unit is working normal now ; used 1 WPW10245259 (BLOCK-TERM) from stock"
Near Castroville, TX 78009
Justin
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced LED control board, all led lights working correctly. Floor has scratches from another company moving the fridge out. Right leg is broken and the rubber piece is not attached. Used skid mat to move fridge forward. Unit is good to go."
Near San Antonio, TX 78212
Christian G.
Job Details: 11/14/2019
RANGE KITCHENAID KSGB900ESS3 Issue stated by customer: burner knobs bent from construction worker. Ordering knobs.; ordrng 1 W10786064 (knob) and 1 W10872668 (knob)
Near San Antonio, TX 78254
Richard G.
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Customer complaint is that the dishwasher is not drying dishes. Spoke with customer about handout describing the issue, and about using rinse aid. Customer does not use rinse aid. Left a sample. Unit is good to go. No email to add."
Near Helotes, TX 78023
Tommy B.
Job Details: 11/14/2019
COOKTOP ELECTRIC KITCHENAID KICU569XSS "Previous visit found issue to be faulty UI display after installing module. Unit is still non functional. Called techline spoke to Joel 7726247266. Recommended to swap module again. Ordering new UI, and both modules per NR.; ordrng 1 W10396615 (display) and 1 W10857233 (module) and 1 W10885135 (module)"
Near San Antonio, TX 78252
Jesus C.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Tested unit. No cool in either section. No frost on evap. Compressor is running. Called SG. Unit might be having sealed system issues. Ordering new compressor.; ordrng 1 W10507884 (compressor)
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 11/14/2019
DRYER WHIRLPOOL WED560LHW0 Checked dryer found broken wheel and housing replaced both blower wheel and housing. Dryer working as designed. Job complete.
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/14/2019
WASHER MAYTAG MHW8630HW1 Found all 4 shipping bolts not removed. Removed bolts. Ran diagnostics on unit. Unit is functioning as designed. Yes to survey and leave behind.
Near San Antonio, TX 78258
Jim G.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WUW35X24DS02 Attempted to flip door however the door axis was seized to the left hinge. Ordering parts and returning to repair. ; ordrng 1 W10782241 (closer) and 1 W10782267 (bracket) and 1 W11243790 (hinge-door) and 1 W11255595 (stop-door)
Near San Antonio, TX 78221
Ezequiel V.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Checked refrigerator was not getting water through dispenser or to ice maker . Checked valves good voltage. Checked water hose at wall valve was turned off. Refrigerator getting water to dispenser and ice maker. Job complete.
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Ice maker turned off. Turned on ice maker. Unit is functioning as designed. No further issues at this point. Yes to survey and leave behind.
Near Helotes, TX 78023
Tommy B.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 Customer stated that the unit does not dispense water adequately. Found issue to be linked water line. Unit dispensing fine now. Yes to survey.
Near Boerne, TX 78006
Tommy B.
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Inner door was rusting. Replaced the inner door and the gasket seal to resolve issue. Unit tested good now. Yes to survey.
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found ice maker double filling. Replaced ice maker. No further issues at this point. Yes to survey and leave behind. ; used 1 W10873791 (ICE MAKER) from stock
Near San Antonio, TX 78248
Ivan B.
Job Details: 11/14/2019
OVEN ELECTRIC (S JENN-AIR JJW2430DS01 Replaced control panel. Unit working properly. No further issues at this time. Yes to survey and leave behind.
Near Boerne, TX 78006
Tommy B.
Job Details: 11/14/2019
WASHER AMANA NTW4516FW3 Customer stated that the unit stopped completing cycles after a transformer blew and he lost power in his home. Ran diagnostics and revealed error codes F2E1 F7E1. Automatic test cycle passed all functions. Ordering control board to resolve cycling issues. ; ordrng 1 W11170317 (cntrl-elec)
Near San Antonio, TX 78257
Ivan B.
Job Details: 11/14/2019
ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Checked ice maker found drain cap loose. Tightened up drain cap. Unit should work properly now. Customer will contact us if any further issues. Yes to survey and leave behind.
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/14/2019
MICROWAVE OVEN KITCHENAID KBMS1454BSS0 Found hole in inlet cover. Ordered parts to resolve issues. ; ordrng 1 W11087199 (covr-inlet)
Near Rio Medina, TX 78066
Justin
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found ice blocking door from closing correctly, slide rails all working correctly. Unit is good to go with a good seal, went over survey with customer and leave behind."
Near San Antonio, TX 78256
Ivan B.
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Found rack missing stop track and adjuster assembly on left side broken. Ordered replacements. Rescheduled 11/18; ordrng 1 W10350375 (ADJUSTER ASSEMBLY ) and 2 W10508950 (STOP, TRACK)s"
Near Elmendorf, TX 78112
Ezequiel V.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Checked refrigerator. Frost build up in freezer. Air return was frozen over. Defrosted freezer and air return. Refrigerator is cooling as designed. No further issues with unit. job complete.
Near San Antonio, TX 78209
Christian G.
Job Details: 11/14/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 Issue stated by customer: ice maker not making ice. Replaced ice maker. Unit test good.
Near San Antonio, TX 78251
Richard G.
Job Details: 11/14/2019
WASHER WHIRLPOOL n/a "Customer states there is nothing wrong with the washing machine. States the refrigerator was leaking about a month ago, but it has been taken care of. Did not look at unit."
Near Bandera, TX 78003
Justin
Job Details: 11/14/2019
WASHER AMANA NTW4516FW3 "Checked suspension and leveling, all checked good. Customer is running a load right now to show me, customer says doing agitation stage it makes a popping noise. Customer recorded sound, sounds like something is stuck underneath agitator. Took off agitator and found the gearcase and agitator damaged where they meet. Some pieces don’t align and seem to be slipping when running agitation. Will need a gear case and agitator. ; ordrng 1 285565 (agitator assy,comp) and 1 W11255272 (gearcase)"
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/14/2019
WASHER MAYTAG MVWB765FW3 "Unit not spinning Found f0e5 off balance load and F7 E9 locked rotor. Cleared error codes. Ran through diagnostics auto testing, tested good. Ran through manual high spin and gas agitation. Tested good found unit needed to be leveled. Leveled unit to resolve. Yes to survey and leave behind."
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/14/2019
ICEMAKER (STANDA WHIRLPOOL GI15NDXZB0 Estimate only. Found inefficient compressor due to leak in evaporator. Also found clogged water filter. Quoted 1595.39 for P&L plus tax for repair. Customer wanted to ponder repair. Collected Sc. ; rqstng P&A on 1 F2WC9I1 (filter) and 1 W10843121 (filter dryer) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)
Near San Antonio, TX 78253
Justin
Job Details: 11/14/2019
DRYER MAYTAG MEDB835DW4 "Changed board and would not power on. Calling techline to discuss issue. Went over current issues and traced it down to the cutoff being damaged. Found the thermostat fix melted and not holding the pin into the connection. Getting good ohms off the heater but need other pieces to get unit back up and running. Leave harness in bin to have tomorrow. ; ordrng 1 279973 (cutoff-tml) and 1 8557403 (thrmst-fix), used 1 279973 (CUTOFF-TML) from stock"
Near Ingram, TX 78025
Douglas H.
Job Details: 11/14/2019
RANGE KITCHEN AID KFGG500ESS0 Replaced control and dsi board. Control under part warranty. Gave dsi board at our cost due to so many trips. Collected part cost. Unit testing good now.
Near San Antonio, TX 78214
Ezequiel V.
Job Details: 11/14/2019
DRYER MAYTAG MEDB765FW0 Arrived at customers home. Customer stated he did not want me to fix appliance.no longer needed service. He is returning the appliance. I stated it was a simple fix. Customer did not want to continue service. Job complete.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/14/2019
RANGE KITCHENAID KSGB900ESS0 Checked ranged ran diagnostics no issues heating or cooling. Checked for fault codes no fault codes found. Ran diagnostics all pass no further issues. Collected service call fee.
Near San Antonio, TX 78253
Justin
Job Details: 11/14/2019
WASHER WHIRLPOOL WTW5000DW2 "Found water valve leaking into drum, replaced with truck stock and ran diagnostics. Unit passed all test and showed no error codes. Went over survey with customer and leave behind. No email to add. ; used 1 W11210459 (VALVE) from stock"
Near Atascosa, TX 78002
Jesus C.
Job Details: 11/14/2019
REFRIGERATOR AMANA AFI2539ERM02 Tested ice maker. No power to ice maker. Found wiring harness is damaged. Repaired wiring harness. Good power to icemaker. Good harvest cycle and water to tray. No further issues. Tested to complete.
Near San Antonio, TX 78260
Jim G.
Job Details: 11/14/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Replaced both UI console and control board. Reset error codes. Issue should now be resolved. Informed user not to rule out electrical issue at the wall as the house is new construction.
Near San Antonio, TX 78252
Jesus C.
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Tested unit. Defrost problem in the fresh food evap. 3 way valve test good. Found bad evap harness. Replaced harness. Set to 8hr defrost. No issues during testing. Job complete. ; used 1 W11033168 (HARNS-WIRE) from stock
Near San Antonio, TX 78260
Jim G.
Job Details: 11/14/2019
WASHER WHIRLPOOL WFW5620HW0 Diagnostics revealed that spinning cycles was not reaching 820 RPM. Determined the issue was due to tub assembly bearings. Ordering parts and requesting helper. ; ordrng 1 W11287251 (WASHTUB ASSEMBLY)
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed badge and new screws. Door sealing as designed. Job complete.
Near Balcones Heights, TX 78201
Ezequiel V.
Job Details: 11/14/2019
REFRIGERATOR AMANA ASI2575GRS01 Arrived at customer house customer stated they no longer needs service. Job complete.
Near San Antonio, TX 78228
Jesus C.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW00 Fresh food sitting at 18 degrees. Freezer at 8. dampener is stuck open and will not close. Heated up dampener with heat gun to remove any ice buildup. Called techline. Dampener is now open ending and closing. Techline Suggest warm air is leaking into unit causing dampener to get stuck. Will have to seal the gaps where the liner meets the cavity. Ordering sealant. Pn 482338Sr 7726376612; ordrng 1 482338 (adhesive)