Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1831 customer reviews

Michael R.

Michael R.

DISHWASHER AMANA ADB1400AGB0 "Not operating per customer. The appliance powered on , there were no error codes, ran a diagnostics test, it shut down during the drain cycle, there was water in the DW, removed water with shop vac, shut off the appliance and turned off the breaker, installed new drain pump from truck stock, also found the drain hose laying at the bottom of the cabinet, rerouted the hose. Ran a diagnostics test, completed with no issues or error codes, the appliance is draining and working normal.; used 1 w10876537 (PUMP DRAIN) from stock"

Near Anthony Rd, Victoria, TX 77901
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW5 Install component calibrated unit ran verification cycle issue resolved

Near Eaglesnest Bay Dr, Corpus Christi, TX 78418
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDT750SAHZ "Keeps blowing the breaker per customer, even after electrician installed a new one. The appliance was already unplugged, removed the junction box and found the wires slipped out of the wire nuts and shorted out which is causing breaker to trip. Cut off bad wiring and installed new wire nuts, confirmed the wires didn’t pull out, put junction box back in place, plugged the appliance in and tested it, no longer blowing the breaker."

Near Harrison Ave, Port O'Connor, TX 77982
John L.

John L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Install components, tested after installation. Unit now has function, issue has been resolved."

Near Lang Rd, Portland, TX 78374
John L.

John L.

WASHER MAYTAG MVWB835DW4 "Installed pump, tested after installation. Issue has now been resolved."

Near Janin Cir E, Portland, TX 78374
John L.

John L.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Installed drip pan, issue resolved."

Near Duckhaven Dr, Rockport, TX 78382
Adam H.

Adam H.

RANGE AMANA ACR4303MFB4 Install component tested unit issue resolved

Near Cosner Dr, Corpus Christi, TX 78415
John L.

John L.

REFRIGERATOR SAMSUNG RF25HMEDBSRAA "Installed icemaker, issue has been resolved"

Near Augusta Dr, Rockport, TX 78382
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Install components calibrated unit ran verification cycle. All functions and features work as designed. Issue resolved

Near Parade Dr, Corpus Christi, TX 78412
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Installed auger, tested after installation. Auger motor spins with no issues, issue has been resolved."

Near Palm Dr, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Install components calibrated unit ran verification cycle. Issue resolved

Near Western Cir, Corpus Christi, TX 78410
Shawn W.

Shawn W.

COOKTOP GAS KITCHEN AID KCGC558JSS Made adjustment to low valve stem and the ignition improved but is intermittent. The unit will need a new electrode. The unit is caulked in. I explained to our customer that a disclaimer will need to be signed and that I would prefer if the builder or they cut it out and I would not be able to recall because It is a construction item. Parts ordered.; ordrng 1 W10892422 (ORIFICE) and 1 W11238758 (igntr-surf) and 1 W11344539 (BURNER)

Near Mira Monte, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Incorrect door was sent. According to Marcone this is the correct door and part number. Please verify. ; ordrng 1 W11436980 (LEFT DOOR STAINLESS)

Near Para Siempre, San Antonio, TX 78259
Jim G.

Jim G.

ICEMAKER (STANDA SCOTSMAN CU1526MA-1A Water pump is not responsive. Collected service fee. ; ordrng 1 12-2919-21 (water pump)

Near Cougar Bend, Bulverde, TX 78163
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MED6230HW0 Replaced HMI reset power 5 times found same issue model and serial not tranferred to new HMI old HMI still works but is damaged by 1st tech who dropped it called tech line spoke to Chris advised him of previous SR number 7728871326 and that connector on ACU was had broken off when previous tech was servicing unit so had to replace ACU 1st before HMI and this is 3rd HMI Chris will send this for ISR for next step in solution for repair. Same SR number; O-emld tckt

Near Ventura Blvd, Selma, TX 78154
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL KRFC604FSS00 "I replaced the water tube and the water pressure regulator valve. I tested unit and the water pressure is now within the proper range to produce ice consistently. Our customer now has a separate issue in which the RC is warming. Temperature at 58 F. FC at 2 F. I found that the damper control was not working and that the RC evaporator is frozen up. Under test 128 in diagnostics I found that the control is version 600. According to Technical Service Pointer W11033419D and W11329116C these problems can happen without version 700 or higher. It also has the old evaporator cover gasket, ice maker, Orion board, dual water valve, filter cap, water filter process. This unit will need the new updated control board W11333076, evaporator cover W10889360, ice maker W10898228, dual water valve W11194380, Orion Board W11131873, filter cap W11189114 and water filter process W11194438. According to the service manual the air baffle that is not operating, comes with

Near Mountain Fall, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR JENN-AIR JFX2897DRM02 Will return to repair. Did not have proper tool. ; schdld next appmnt for 12/4 FRI !

Near Sage Oaks Trail, Boerne, TX 78006
Richard G.

Richard G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "40C iceroom fan error, 39C icemaker function error, 81C comp starting failure. Called Samsung techline and spoke with Eric. Says to check wiring harness for inverter board to compressor, if that is ok, then the unit has a bad compressor. Checked out harness. Continuity is all good through the harness. Bad compressor. Spoke to customer about compressor costs. Her husband will get back with us regarding the repair. Setting as ESTIMATE ONLY at this time. Reference # 7004061153; ordrng 1 MKV190CL2B/ASH (COMPRESSOR)"

Near 5th St, Natalia, TX 78059
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL AMV2307PFS3 Control voltage presented with irregularities when attempting to use turntable. Also magnetron work only intermittently. ; ordrng 1 W10754299 (magnetron) and 1 W10849846 (cntrl-elec)

Near Sweet Clover Dr, Spring Branch, TX 78070
Colton B.

Colton B.

WINE CELLAR KITCHEN AID KUWL204ESB "Issue is a dented door panel. Ordering panel and returning. Part is out of stock, not scheduling a return date. Customer closed on house on 11/20/2020.; ordrng 1 W11164089 (drawer-frt)"

Near Bravo, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

RANGE JENNAIR JGRP548WP01 Checked range found bad control board no relay was actuating ordering control board to resolve issue. Collected service call fee. ; ordrng 1 W10888661 (cntrl-elec)

Near Corona Ave, Alamo Heights, TX 78209
Ezequiel V.

Ezequiel V.

MW-HOOD COMBO WHIRLPOOL WMH78019HZ0 Checked microwave found inner door not closing properly with outer door. Can’t select any options when door is closed.door is on order waiting on parts. ; saved tckt

Near Gruma, San Antonio, TX 78214
Colton B.

Colton B.

WINE CELLAR WHIRLPOOL WUW55X24HS01 "Issue is that the temperature in the wine cooler gets too cold. Tested all sensors, they checked within range. Heater circuit had continuity, that checked good. Finding issue to be a faulty PCB board. Ordering and returning. Part is on back order. SC and L are covered by 90 day warranty. Navigate to Pecan bluff to get to house. ; ordrng 1 W11334740 (CONTROL)"

Near Pecan St, Boerne, TX 78006
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Door flap now opening properly, and not dispensing ice that is more than one individual cute. Ordering new icemaker.; ordrng 1 WPW10300024 (icemaker)"

Near Albany Ridge, San Antonio, TX 78250
Tommy B.

Tommy B.

WASHER MAYTAG MHW6630HC2 Unit passes all functions during automatic test cycle and customer has been instructed to monitor the unit to regard for any future issues or concerns.

Near Horse Heath, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WEE745H0FS2 Checked range found knob broken and switch not turning ordering switch and rescheduling knob to resolve issue. ; ordrng 1 W10437092 (switch-inf)

Near Gruma, San Antonio, TX 78214
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Confirmed that there is significant cosmetic damage to the right RC door (picture included). Part ordered.; ordrng 1 W10830055 (gasket-fip) and 1 W11178521 (nameplate) and 1 W11435343 (DOOR RIGHT)

Near Greystone Landing, San Antonio, TX 78259
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced inverter box, and main control. Condenser fan not turning on. Will need condenser motor. Unit compressor came on and is running. Cool air coming through. ; ordrng 1 W11127829 (motor-cond)"

Near Wood Forest, San Antonio, TX 78251
Colton B.

Colton B.

RANGE KITCHEN AID KFED500EWH03 Issue is door scraping on the chassis. Ordering new front frame to resolve issue. Part is on back order. Gate code is 1234.; ordrng 1 WPW10292008 (liner-door) and 1 WPW10308654 (frame-frnt)

Near Cypress Creek Rd, Comfort, TX 78013
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHENAID KDTE234GPS1 Tested unit found float switch error code. Checked water found no water flow checked found kinked water line from supply. Corrected this tested unit all operations normal. Checked in diagnostics dispenser motor pump and heater unit operating as designed.

Near Carnauba Trail, Converse, TX 78109
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS Replaced control. Issue resolved.

Near Bunchberry, San Antonio, TX 78260
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Need to order and replace dispenser motor for unit. ; ordrng 1 W11423781 (DOOR ICE )

Near Anarbor Field, San Antonio, TX 78254
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG525S0JS0 Ignitor is turning on but then will turn off. Will need ignitor for unit. F1E0 popped up before I left. Need control psp item. ; ordrng 1 W11317846 (cntrl-elec) and 1 WP9758079 (igntr-oven)

Near Tribute Oaks, San Antonio, TX 78254
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated the issue is the unit is not draining. Also stated they recently got a new garbage disposal. Found issues to be caused by plug not being removed from garbage disposal. Removed plug and unit is functioning normally with no further issues at this time.

Near Dak Ave., San Antonio, TX 78254
Jim G.

Jim G.

ICEMAKER (STANDA KITCHEN AID KUID508ESS Verified issue was a clog to lack of cleaning. I used a wire tie to secure the lines that were clogged. I manually cleared clog but e courage customer to perform regular cleanings.

Near Ancestral Trail, Bulverde, TX 78163
Colton B.

Colton B.

DRYER ROPER RED4516FW Could not make it before they closed. ; schdld next appmnt for 12/2 WED !

Near TX-534 Loop, Kerrville, TX 78028
Richard G.

Richard G.

WASHER WHIRLPOOL WFW5620HW2 Customer complaint is that the unit is shaking so much it is banging against the walls. Checked unit and found one shipping bolt still attached. Removed shipping bolt. Ran unit through automatic test. All good. Tested to complete. Unit is good to go.

Near Blackmore Leap, San Antonio, TX 78245
Shawn W.

Shawn W.

REFRIGERATOR JENN-AIR JFFCC72EHL01 Replaced ice door. Tested unit. Turned ice maker back on when done. Unit is now fully functional.

Near Smithson Ridge, San Antonio, TX 78261
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

FREEZER MAYTAG MZF34X18FW03 Called tech line spoke tp TJ Sr 7729363246 checked wiring checked thermistor checked board all checked good he advised me to just change thermistor out sonce board was changed and could be intermittently shorted thermistor. Advised customer that we will call when part comes in.; ordrng 1 WPW10383615 (thermistor)

Near Magic Oaks, San Antonio, TX 78239
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Checked unit unit operating making ice replaced failed ice bin all operations normal.

Near Windbluff Dr, Windcrest, TX 78239
Richard G.

Richard G.

DRYER MAYTAG MEDC215EW1 Replaced thermal fuse. Tested out unit. Unit is good to go. Customer also requested door handle be replaced. Replaced with truck stock. Tested to complete. Unit is good to go.; used 1 W10861225 (HANDLE) from stock

Near Dewlap Trail, San Antonio, TX 78245
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Unit powered down when trying to run a bake cycle. Calling techline to assist, JK is assisting. SR 7729363743 need to order and replace antenna. Not sending out a signal to connect. 866-333-4591 connection team; ordrng 1 W11248075 (antenna)"

Near Panhandle View, Far West Side, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 Customer stated that the unit stopped cooling on Friday. Unit has very low amp draw and no compressor function. Found issue to be caused by faulty start device. Ordering parts to resolve issue.; saved tckt

Near Cypress Grove Dr, San Antonio, TX 78227
Colton B.

Colton B.

DRYER MAYTAG MEDB835DW4 "Issue is a that sometimes dryer will stop drying and the UI freezes. Found F4E3 airflow error code. Issue believed to be dryer over heating during extended use. Cleaned out vent and verified good venting on the outside vent. Unit testing good, customer will call if issue persists."

Near Parkview Terrace, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR SAMSUNG RF23J9011SG Replaced pcb icemaker draintube clips and silicone ice room. Tested found clip on case magnet for ice bucket damaged need otl request for this part to complete.; ordrng 1 DA61-09570A (CASE MAGNET)

Near Sand Cliff Dr, San Antonio, TX 78264
Jim G.

Jim G.

RANGE WHIRLPOOL WFE320M0EW2 Replaced terminal block. Issue resolved.

Near Juniper Cir, Spring Branch, TX 78070
Tommy B.

Tommy B.

RANGE JENN-AIR JES9800CAS02 Replaced glass cooktop. Offered to clean customer declined. Collected service call parts and labor.

Near Croy Heights, San Antonio, TX 78254
Shawn W.

Shawn W.

MW-HOOD COMBO WHIRLPOOL WML55011HB3 "I have discovered that we have a problem with the parts diagram. According to the diagram the light socket should come attached to the base or should come with the light bulb. The diagram also shows a housing that would come with the base that did not come attached. However, under airflow parts, it has a duplicate listing showing the holder for the lamp as well as the base. I’m ordering parts related since the diagram is duplicated and not fully accurate. Our customer is not fully comfortable with signing our cabinet removal disclaimer unless he could help. I explained to him that I cannot have a customer help me with the repair. He would prefer that I have an assistant, then he would be willing to sign the disclaimer and have us repair the unit. Parts ordered.; ordrng 1 W11181133 (housng-lmp)"

Near Mesquite Chase, Selma, TX 78154
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Fridge has been replaced, close job."

Near Ingram Rd, San Antonio, TX 78245
Jim G.

Jim G.

RANGE WHIRLPOOL AER6303MFS2 Replaced main wiring harness. Issue resolved.

Near Sweet Clover Dr, Spring Branch, TX 78070
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Sealed system request submitted, spoke to Robert on tech line.; saved tckt"

Near Red Oak Turn, Helotes, TX 78023
Richard G.

Richard G.

REFRIGERATOR MAYTAG MFF2558VEW2 "Replaced gaskets, harness, and control board. Tested to complete. Unit is good to go."

Near Libold Dr, Devine, TX 78016
Ezequiel V.

Ezequiel V.

RANGE KITCHENAID KDRS467VSS05 Checked range found knob not properly installed from last visit reinstalled no issues. Unit is working as designed. No issues. With knobs job complete.

Near Mustang Cir, Hollywood Park, TX 78232
Tommy B.

Tommy B.

VENT HOOD WHIRLPOOL WVW7336JS0 Cosmetic damage to control and hood. Ordering parts to resolve issue. ; ordrng 1 W11245985 (switch-pb) and 1 WPW10291572 (dampr-hood)

Near Cantera Ct, San Antonio, TX 78255
Richard G.

Richard G.

DRYER WHIRLPOOL WED4815EW1 "Replaced wheels, belt, and pulley with dryer repair kit. Tested to complete. Unit no longer squeaking. Unit is good to go."

Near W Mulberry Ave, San Antonio, TX 78228
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found open thermistor on ice maker. Needs new ice maker. Call when part comes in.; saved tckt

Near Pleasanton, TX 78064
Tommy B.

Tommy B.

COOKTOP GAS KITCHENAID KCGS550ESS01 Part arrived identical to the top in customers home. Discussed this with customer and will order new cooktop as customer states the riding on top should be darker; ordrng 1 W10722084 (cooktop)

Near Heathcot, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

WASHER AMANA NTW4516FW2 Checked washer found bad suspension will order suspension to resolve issue. Collected service call fee..; ordrng 1 W10821951 (suspension)

Near S Mc Connell Rd, Atascosa, TX 78002
Colton B.

Colton B.

REFRIGERATOR LG LRFDS3006S/00 Issue is that the dispenser will constantly dispense water unless the UI is locked. Replaced dispenser switch to resolve issue. Unit testing good.

Near Guadalupe Bend, Boerne, TX 78006
Colton B.

Colton B.

REFRIGERATOR MAYTAG MFI2568AEW "Issue is no ice dispensing. Ice bin is frozen in compartment so I could not take it out to diagnose. Because a new bin is on back order, neither I or the customer wanted to break it. Customer is going to get another refrigerator to defrost this one. Will call us back if it still will not dispense once defrosted. Collected SC fee."

Near Sister Creek, Comfort, TX 78013
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB835DW3 Checked washer found no sparks when plugging in found error codes F6E2 f6e3 ordering harness due to reading open. Also ordering lid lock due to lid locking but not unlocking. ; ordrng 1 W10771770 (harns-wire) and 1 W10787878 (latch)

Near Luckey Square, San Antonio, TX 78252
Tommy B.

Tommy B.

DRYER AMANA NED4655EW1 Customer stated that service was already performed on call ahead.

Near Mill Stream St, San Antonio, TX 78238
Justin  R.

Justin R.

MICROWAVE OVEN JENN-AIR JMW2330WS00 "Turntable motor is going out, turns for a while then will stop. Will make noises throughout unit. Quoted for 443.71. Collected 175.00 for service call. ; ordrng 1 W10911403 (motor-turn)"

Near Canyon Bay, San Antonio, TX 78253
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS311SDHM05 Replaced module. Unit now lights up in freezer and is functioning as designed.

Near Huebner Rd, San Antonio, TX 78258
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW8500DC5 "F0E4, changing out valve due to code. Flow is not correct coming off of valve. Ran calibration and diagnostics after replacing water valve. Unit is good to go."

Near Haviland Ct, San Antonio, TX 78251
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER LG DLE110W Found front levelers were higher than rear levelers causing poor contact with moisture sensor. Corrected this retested found timer counting down with correct dryness levels. All operations normal referred customer to dryer vent cleaning service.

Near Shady Creek, Windcrest, TX 78239
Ezequiel V.

Ezequiel V.

DRYER SAMSUNG DV42H5000EW/A3 "Replaced 3 shafts and 4 rollers, pulley and belt tested dryer no issues. Unit is working as designed. Collected remaining balance job complete."

Near Nine Iron Way, San Antonio, TX 78221
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFG505M0BS3 Swapped out oven door glass and badge to resolve door breaking issues. Unit has no further issues at this time.

Near John Adams Dr, San Antonio, TX 78228
Richard G.

Richard G.

WASHER MAYTAG MVWC400XW Called customer and left voicemail. No answer at door. Left magnet. Waited. No show.

Near Kardla Forest, San Antonio, TX 78251
Ezequiel V.

Ezequiel V.

RANGE SAMSUNG NX58H5600SS/AA Replaced knobs on range due to knob broken on the inside no issues after replacement

Near Trade St, Pleasanton, TX 78064
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0EB4 Removed rear replaced LF and RR switches tested all operations normal.

Near Jasmine Rdg, San Antonio, TX 78218
Jim G.

Jim G.

ICEMAKER (STANDA SCOTSMAN CU50PA-13 Customer reach out when returning from vacation to see if repair took.

Near Falling Brook, San Antonio, TX 78258
Jim G.

Jim G.

RANGE SAMSUNG NE59M4320SS Replaced regulator. Issue resolved.

Near Sierra Ridge, Canyon Lake, TX 78133
Richard G.

Richard G.

DISHWASHER MAYTAG MDB9979SKZ0 Replaced drain pump. Tested to complete. Unit is good to go.

Near Timber Gale St, San Antonio, TX 78250
Justin  R.

Justin R.

VENT HOOD WHIRLPOOL UXT5230BDS1 "Replaced fan, found motor screws loose holding into place."

Near Kallison Arbor, San Antonio, TX 78254
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced freezer thermistor, tested to complete."

Near Texas Bend, San Antonio, TX 78253
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced evap motor and thawed unit. Tested to complete. Unit is good to go. Collected labor and parts cost.

Near Silent Forest Dr, San Antonio, TX 78250
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRFF707ESS01 Issue was a frosted up evaporator. Defrosted evaporator and replaced wire harness again. Ensured that the defrost sensor was clipped on tight and in the correct position. Collected SC. Part is covered under 1 year warranty and there is a S code for labor (S16360). Unit tested good.

Near Westridge Cir, Kerrville, TX 78028
Richard G.

Richard G.

REFRIGERATOR KITCHEN AID KRSC703HPS00 Replaced thermistor and fan scroll. Thawed out ice. Tested to complete. Unit is good to go.

Near Coyote Run, San Antonio, TX 78254
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Replaced evap harness. Thawed out unit. Tested to complete. Unit is good to go.

Near Bluewater Cove, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Called customer, customer stated unit is working properly after flipping breaker, dishwasher working as designed. Job complete."

Near Claudette St, San Antonio, TX 78252
Jim G.

Jim G.

RANGE SAMSUNG NE59M4320SS Replaced regulator. Issue resolved.

Near Sierra Ridge, Canyon Lake, TX 78133
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ Customer stated that there are lights out in the fridge and in the freezer section. Light already ordered by prescreen.; saved tckt

Near Welsh Valley, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC300ESS01 "Spoke to AE closing documents were provided she has them. Unit under 1 year old, Tested temperatures these were good found deli drawer came off track reinstalled drawer tested icemaker found bailer arm not all the way installed to ice maker. Installed bailer arm cycled ice maker tested all operations normal."

Near Tallow Way, Converse, TX 78109
Richard G.

Richard G.

RANGE WHIRLPOOL WFG320M0BS3 Replaced gas valve. Preheated oven to 350 degrees. Tested to complete. Unit is good to go.

Near Encore Oaks, San Antonio, TX 78252
Richard G.

Richard G.

RANGE WHIRLPOOL WGG745S0FS02 Customer complaint is that the lower oven is not heating past a certain temperature. Will need igniter for repair. Igniter received is for upper oven.; ordrng 1 WP7432P143 (BAKE IGNITER)

Near Co Rd 6610, Devine, TX 78016
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "210-288-9339 husband number. F5E2, F9E2 and F2E1 stored in unit. Ran through diagnostics, unit drained out fine. Lid lock working just fine, ran calibration. Found water valve with a small leak, replaced and tested to complete."

Near Co Rd 5739, Castroville, TX 78009
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked evaporator and found no frost pattern. Checked unit for leaks, found a leak in the evaporator. Called Carla to discuss cost of having a sealed system technician come out for the repair. She will run the amount by the owner, but doesn’t think they will be repairing the unit. Setting as estimate only.; ordrng 1 W10836706 (evaporator)"

Near W Hondo Ave, Devine, TX 78016
Richard G.

Richard G.

DRYER MAYTAG MEDC465HW0 "Customer complaint is that the unit will not run. Light is on inside, and unit hums when the push to start is pressed but will not run. Customer says they can start the dryer if they hold the start button and manually turn the dryer. Found issue to be with the drive motor. Notes state already ordered.; O-emld tckt"

Near Co Rd 7711, Natalia, TX 78059
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced drain tube. Unit is now draining properly. Tested to complete Unit is good to go.

Near Wisdom Rd, Lytle, TX 78052
Colton B.

Colton B.

DRYER MAYTAG MED7000AG0 "Issue is another blown thermal fuse. Called techline and spoke to JK who suggested replacing the control. Quoted customer for new control, part is on back order. Customer is going to look at getting a new dryer and would like the thermal fuses to be replaced to give it time to come in. Ordering a thermal fuse and returning.; ordrng 1 WP3392519 (thermal fuse)"

Near Terra Mont Way, San Antonio, TX 78255
Richard G.

Richard G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced inverter board. Powered on unit and reset codes. Unit started cooling. Tested to complete. Unit is good to go. Collected parts and labor.

Near 5th St, Natalia, TX 78059
Jim G.

Jim G.

WASHER MAYTAG MVWB865GC0 Lid is damaged at hinge. ; ordrng 1 W11256781 (lid)

Near Spring Morning, San Antonio, TX 78249
Shawn W.

Shawn W.

RANGE KITCHENAID KFDC558JSS00 Our customer has had a common problem with this model in which the user interface will intermittently work and then not work. This usually can be remedied by just repeating the process. It will also usually work all the time through the WiFi using the app. This however should work every time as designed. This unit will be corrected with a new user interface. Part ordered; ordrng 1 W11400494 (CONTROL ELECTRONIC)

Near Aubrey Point, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW5000DW1 Checked washer found actuator not shifting from agitate to spin ordering actuator to resolve issue.; ordrng 1 W10597177 (actuator)

Near W Harding Blvd, San Antonio, TX 78221
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB835DW5 Checked washer found washer shutting off during cycle ordering control board to resolve issue.; ordrng 1 W11266623 (CONTROL BOARD)

Near Garnett, San Antonio, TX 78221
Justin  R.

Justin R.

WASHER MAYTAG 0 Double ticket please close.

Near Co Rd 5739, Castroville, TX 78009
Douglas H.

Douglas H.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Unit console blacked out and couldn’t be reset. In the process of getting model number had to remove console. Upon reinstalling panel found that temporarily fixed the issue. Ordering console to fully resolve the issue. Unit is under warranty. ; ordrng 1 W11428583 (CONSOLE)

Near Pond Gate, Boerne, TX 78015
Shawn W.

Shawn W.

OVEN ELECTRIC (D JENNAIR JJW2330WS01 "I removed the unit from the cabinet, replaced the blower. I tested the new blower from the control board under component activation in diagnostics mode. Both the low speed and high speed fan were reading 120 VAC under load now. I cleared the record of error codes, shit down unit for 30 seconds and double checked for. Return of the F8 E0 error code. It did not return. I preheated the unit to 350 degrees F. It reached temperature with no errors. I went back into diagnostics to double check for any errors. No errors were found. This blower fan and unit are now operating as designed."

Near Baneberry, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHB05 Replaced diffuser on refrigerator due to not closing. After replacement good movement of diffuser open and closing when changing temperatures. Job complete.

Near Pleasanton, TX 78064
Tommy B.

Tommy B.

COOKTOP GAS WHIRLPOOL WCG55US0HS Customer complaint is regarding the ignition of unit. Right rear burner needs a new electrode. Ordering parts to resolve issue.; ordrng 1 W11220380 (igntr-surf)

Near Kallison Arbor, San Antonio, TX 78254
Justin  R.

Justin R.

WASHER MAYTAG MHW7100DW0 "Replaced valve, pressure switch. Also cleaned out dirty drain trap. Unit passed diagnostics."

Near Bertetti Dr, San Antonio, TX 78227
Richard G.

Richard G.

RANGE AMANA AER6303MFS2 Replaced drawer and panel. Tested to complete. Unit is good to go.

Near Freedom Hills, San Antonio, TX 78242
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced emitter and receiver on refrigerator due to ice maker not making a full bin. After replacement tested unit no issues job complete.

Near E Lullwood Ave, San Antonio, TX 78212
Douglas H.

Douglas H.

RANGE WHIRLPOOL WOD77EC0HS01 "Customer stated panel blacked out and would reset. Managed to get unit functional. Unit needs new console. Part is psp. Quoted 925.78 for all costs (Sc,P&L plus tax) customer stated this repair was supposed to be paid by the builder, advised didn’t receive a dispatch for 3rd party billing and could proceed as such. Customer contacted builder while in home and builder stated likely a miscommunication from Whirlpool but called back and stated they will call in to pay the cost directly within the hour. Ordering console to resolve the issue. ; ordrng 1 W11428578 (CONSOLE)"

Near Pfeiffers Gate, , TX 78015
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "I arrived with the refrigerator door that needs to be replaced to solve the intermittent shorting of the wire affecting the ice maker. Our customer showed and informed me that Whirlpool had delivered another door directly to the house. I told her I would call our office to get this resolved. She informed me that she was going to keep the extra door. I explained to her that she could only receive 1 door. She asked me “what if I did not tell you about this.” I explained to her that Whirlpool would figure it out eventually and come back to us. She said she was going to contact Whirlpool. I decided because of the ethics involved and the tense environment in the home that I would not complete the repair today until this can be resolved with Whirlpool. I gathered my tools and exited the home. Our customer asked if I was leaving and I told her “yes, it is an ethics situation.” She agreed with me that it was an ethics situation. I contacted Whirlpool Part

Near Catalan Cliff, San Antonio, TX 78261
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Replaced filter head, water pressure is a little better. Customer said it’s fine, only other thing we can do if add pressure regulator."

Near Canton Field, San Antonio, TX 78245
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRV996FDEE00 "Issue was hat the defrost heater was not getting proper voltage. Control now sending 120v to heater, but never seemed like heater came on. Talked to AE who said I could order a new evaporator motor with harness as I believe a thermal fuse is bad in the heater circuit. Scheduling for next Wednesday. ; ordrng 1 W11109595 (motor-evap)"

Near Royal Valance, Fair Oaks Ranch, TX 78015
Richard G.

Richard G.

WASHER MAYTAG MVWC400XW "Customer complaint is that they smelled a burning smell coming from the liquid chlorine bleach dispenser area. Checked bottom of unit and found no evidence of anything that had burned. Entered diagnostics and found error codes F7E6 motor fault. Ran unit through automatic test. All steps passed, but spin was slow. Unit is safe to operate, but will need motor replaced. Customer will look into replacing the unit. Called Whirlpool safety to document. Spoke with Janette."

Near Kardla Forest, San Antonio, TX 78251
Douglas H.

Douglas H.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS02 Unit console not functioning properly. Saw the unit light button not turning lights on. Ordering console to resolve all issues customer stated with unit. Part on b/o; ordrng 1 W11297709 (CONSOLE)

Near Cimarron Lake, , TX 78015
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF23HCEDTSR/AA Last trip found faulty ice maker fan. Had to replace auger assembly to resolve the issue. Unit testing good now. No further issues at this point. Collected part cost. Per AE no Sc or labor on this job.

Near Fair Oaks Pkwy, Boerne, TX 78015
Douglas H.

Douglas H.

OVEN ELECTRIC (S KITCHENAID KEBS209BSS01 Unit had no power and lower door locked after self clean. Found safety thermal fuse blown. Replaced thermal fuse to resolve the issue. Unit testing good now. No further issues at this point. ; ordrng 1 W10545291 (FUSE)

Near Stormy Ridge, San Antonio, TX 78255
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Unit leaking from ice maker, not making ice, also found what appeared to be a clogged drain line in rc compartment, also found that the ice/water dispenser will dispense with the door open. When checking drain line did find that the drain exstinon clear but when trying to clear internal drain line couldn’t clear it, appears as the drain line is collapsed. Calling techline due to reoccurring issues. Spoke with Bryan, explained the situation. He stated drain issue trumps. Had me run test 16 to check door switch status. Stated unit is un repairable oow suggested to have the customer contact the extended warranty company about it with SR 7729336474No further issues at this point."

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer stated unit not making ice. Found e2 error motor lost home position attempted to force harvest and could not get ice maker to function. Quoted 424.78 for all costs (Sc, P&L plus). Customer declined repair at this point due to cost of repair. Advised customer that Sc warranty for 90 days if they change their mind. Collected Sc. No further issues at this point."

Near Resort View, San Antonio, TX 78255
Colton B.

Colton B.

RANGE KITCHENAID KDRS483VSS04 "Ordered wrong part. Re ordering the correct part and scheduling for next Wednesday. No record of Whirlpool covering repair, quoting customer for all costs. Ordering and returning.; ordrng 1 WP9761958 (block-term)"

Near Chama Dr, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHEN AID KRFC300ESS01 Checked refrigerator found no water coming into ice maker checked water dispenser but no water there either found water inlet hose pinched undid kink refrigerator getting water now and working as designed good harvest good water flow. Job complete.

Near E Olmos Dr, San Antonio, TX 78212
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS950SIAM00 Issue is a no cool refrigerator. Customer just moved unit to garage. Finding issue to be a loose connection on the start device connector. Pushed connector in all the way and compressor came right on. Told customer to check cooling in 24 hours and let us know if it’s not better.

Near Sidewinder, Boerne, TX 78006
Jim G.

Jim G.

RANGE JENN-AIR JGRP536WP02 Verified ignition issues. Unit will continue to click (spark) while a single burner is engaged. Ordering spark module. ; ordrng 1 WPW10475147 (module-spk)

Near Hunters Ledge, San Antonio, TX 78230
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFC150M0JB0 Swapped out wiring harness with new parts to resolve heating issue. Unit tested good with no further issues at this time.

Near Spring Front Dr, San Antonio, TX 78249
Douglas H.

Douglas H.

RANGE KITCHEN AID KOSE500ESS02 "Oven turned off again after service yesterday. Per a conversation with techline, pulled unit checked plug on unit side for loose connections, none found. Checked outlet as well appears to be either a loose connection or bad outlet on home side. Recommended to contact an electrician to resolve that issue. No further issues at this point."

Near Socorro Falls, Helotes, TX 78023
Colton B.

Colton B.

REFRIGERATOR KENMORE n/a Issue was no ice production. Finding issue to be a faulty valve. Customer also would like us to replace the filter. Unit also not dispensing. Quoted customer 243.45 + tax.; ordrng 1 6600JB3001C (SWITCHES ) and 1 ADQ73613408 (FILTER) and 1 MJX62831301 (VALVE)

Near Big Rock Ranch Rd, Fredericksburg, TX 78624
Jim G.

Jim G.

OVEN ELECTRIC (D JENN-AIR JJW2827DS03 Replaced console. Issue resolved.

Near Fawn Mist Ln, San Antonio, TX 78248
Jim G.

Jim G.

DISHWASHER JENN-AIR JDTSS244GS0 Verified a clog in the existing drain tube. Cleared drain. Used wire tie to correct angle of drain to prevent further clogs. ; used 1 WP8567668 (WIRE TIE) from stock

Near Gladiator Ln, San Antonio, TX 78260
Shawn W.

Shawn W.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS00 "Our customer is experiencing problems with the unit not turning off as well as the light intermittently not working. There were no error codes. When running component activation for bake, the unit exited diagnostics in about 1 minute. This unit will need a new control board as well as a new console. Extra part needed ordered. ; ordrng 1 W11261167 (cntrl-elec)"

Near Makayla Cross, San Antonio, TX 78259
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRFC302ESS Customer stated that ice maker was now working. Will call back if it stops again.

Near E Distant View Dr, Fredericksburg, TX 78624
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Customer stated the issue is the unit is freezing in the bottom of the freezer. Found frost on evaporator cover. Unit needs a new evaporator wiring harness for temperature sensors. Part quoted 170.91 and 97.45 for labor. Customer declines payment for service call.; rqstng P&A on 1 WPW10514110 (motor evaporator)

Near Mary Carolyn St, San Antonio, TX 78240
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8800YC1 Sr Tabitha she said unit was purchased in July 2020 just need closing docs 7729247094 spoke to AE said she has closing docs and unit is under warranty. Complaint is customer getting UL code for unbalanced load went over soap usage and loading procedures. Tested all valves and pumps working put unit in high speed spin checked level found vibration when unit in spin unit is level checked found unbalanced drive shaft. Cant remove washplate due to corrosion ordered new tub with drive shaft and bearing as well basket . Need new wash plate since will need hammer to break wash plate out to access shaft.; ordrng 1 W10381077 (tub-outer) and 1 W10549509 (basket) and 1 WPW10380698 (washplate)

Near Tallow Way, Converse, TX 78109
Shawn W.

Shawn W.

WASHER MAYTAG MVWX655DW1 "The unit has a clacking sound during spin on occasion. From our customers video it sounds like something down in the agitator. I tried to get the agitator out but it was stuck. Ran diagnostics and received no error codes. Ran automatic test mode and all loads functioned as designed. I Manual test mode I was able to replicate the sound after filling up the tub with hot water to both help loosen up the sediment in the agitator as well as check the agitate with more water the. Automatic test mode. When draining the sound surfaced. I removed the drain pump to clear the water with my wet vacuum and clean the lines. I. He led the drain pump and it is producing 20 ohms of resistance. This is within specifications and it is functioning g as designed. After reassembly I filled the unit up with hot water, ran both the heavy and gentle agitation and drained the unit. The sound went away. To be sure I used the biking water technique to try and get the impeller off. Once

Near Treemont Park, San Antonio, TX 78261
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE505W0JZ0 Terminal block is damaged and so is main wire harness. Need control and wire harness. Main harness is PSP item. ; ordrng 1 W11416047 (MAIN HARNESS )

Near General Bragg St, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Replaced freezer door on refrigerator after replacement good seal, no issues with refrigerator. Refrigerator working as designed.job complete."

Near Blanco Rd, San Antonio, TX 78216
Justin  R.

Justin R.

MW-HOOD COMBO AMANA AMV2307PFS4 "Has damage on frame, base and wraper cab for unit. Both are psp items. Back frame has damage and is not replaceable. ; ordrng 1 W10245196 (base) and 1 W11207441 (wraper-cab)"

Near Gazelle Cliff, San Antonio, TX 78245
Jim G.

Jim G.

DRYER MAYTAG MED6230HW0 Used wire tie to secure harness. Verified that the control needed a reset. Issue resolved. ; used 1 WP8567668 (WIRE TIE) from stock

Near Poppy Cir, San Antonio, TX 78260
Tommy B.

Tommy B.

WASHER MAYTAG MVWB835DW2 Customer stated that the lid needs to be replaced. The lid is damaged on the left rear hinge. Collected service hall. ; ordrng 1 W11259006 (lid)

Near Cairo Dr, San Antonio, TX 78229
Justin  R.

Justin R.

WASHER MAYTAG MVWC565FW2 "Drain pump was not causing the issue, harness going to drain pump was damaged and not connected causing the short, was able to cut and splice cables to get unit running. Harness is psp item, customer might have better chance at getting part before us. ; ordrng 1 W11255099 (LOWER WIRE HARNESS )"

Near Leander, San Antonio, TX 78251
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer stated no service needed for fridge. Icemaker began producing again.

Near Cairo Dr, San Antonio, TX 78229
Jim G.

Jim G.

REFRIGERATOR JENN-AIR JS42SSDUDE00 Replaced final module. Issue resolved.

Near Asoleado, San Antonio, TX 78261
Shawn W.

Shawn W.

REFRIGERATOR JENNAIR JFX2897DRP02 "Replaced damper, defrosted frozen up drain pan. Checked drain and tested damper. Unit is now operating as designed."

Near Wilderness Cove, San Antonio, TX 78261
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Customer will also need new evaporator fan motor and wiring harness to resolve issue. Ice damage. ; ordrng 1 W11033168 (harns-wire)

Near Whisper Dawn St, San Antonio, TX 78230
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOC54ECOHS03 Part was not in bin or pick list spoke to DB she said will be able to schedule Monday appointment set for Monday.; schdld next appmnt for 11/23 MON !

Near Selma, TX 78154
Colton B.

Colton B.

OVEN ELECTRIC (S FRGIDAIRE n/a Issue was that unit kept flipping breaker. Finding issue to be a wire for the broil element had come on and grounded out on the chassis. Reconnected wire. Unit tested good.

Near Medio Vista Dr, Kerrville, TX 78028
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Replaced freezer door on refrigerator after replacement good seal, no issues with refrigerator. Refrigerator working as designed.job complete."

Near Blanco Rd, San Antonio, TX 78216
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced console and control for unit. Found bake element damaged not heating correctly. Will need bake element. ; ordrng 1 W11292248 (BAKE ELEMENT)

Near Fowler Ridge, San Antonio, TX 78245
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH31017HB4 Replaced bad bulb and control board.

Near Mooreshill Dr, San Antonio, TX 78253
Colton B.

Colton B.

WASHER ROPER RTW4516FW2 "Issue is that unit will not complete cycle. Customer was washer sitting outside with no drain hose installed. Informed customer that with no drain hose installed the unit will not retain water. Customer will find a way to install the drain hose. No error codes, all components are working at this time."

Near Fox Trail, Ingram, TX 78025
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Checked refrigerator found control board giving out improper reading ordering control board to resolve issue, also ordering freezer evap motor just in case. Collected service call fee.; ordrng 1 W10811365 (cntrl-elec) and 1 W11039078 (motor-evap)"

Near Hunters Lark, San Antonio, TX 78230
Tommy B.

Tommy B.

DRYER MAYTAG MED5630HW1 "Previous visit found faulty console, this visit swapped out with new user interface to resolve issue and unit tested good with no further issues at this time."

Near Waxwood Ln, San Antonio, TX 78216
Douglas H.

Douglas H.

WASHER MAYTAG MVW7232HW0 "Unit going off balance. Found errors for overload, off balance and for locked rotor. During a manual testing mode did high speed spin, once got up to high speed tub definitely off balance. Found cause to be gear case and slider. Ordering both to resolve the issue. Both parts on b/o; ordrng 1 W10734521 (SLIDER) and 1 W11423759 (GEARCASE )"

Near Spring Rose Dr, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Replaced freezer door on refrigerator after replacement good seal, no issues with refrigerator. Refrigerator working as designed.job complete."

Near Blanco Rd, San Antonio, TX 78216
Shawn W.

Shawn W.

DRYER SAMSUNG DV42H5200EP/A3 "This unit will need the roller wheels, a new belt and a new motor pulley. Priority Service Call (PSC) Fee. Our customer paid our PSC . Remaining balance upon completion of repair. Our customer will probably not move forward with this repair because it is cost prohibitive. I will be leaving it open because our customer would like to see if their Home warranty company will cover the repair.; ordrng 1 DC97-16782A (ASSY PLASTIC SUPPORTOR;27-DRYER) and 1 DC97-16782A (ASSY PLASTIC SUPPORTOR;27-DRYER) and 1 6602-001655 (BELT-TIMING GEAR;6602-001655,RUBBER,W8,R) and 1 DC93-00634A (ASSY MOTOR PARTS;27' DRYER) and 1 DC97-16782A (ASSY PLASTIC SUPPORTOR;27-DRYER) and 1 DC97-16782A (ASSY PLASTIC SUPPORTOR;27-DRYER)"

Near Echo Grove, San Antonio, TX 78259
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT720PADM2 Reschedule as customer was not present. ; schdld next appmnt for 11/25 WED !

Near Oak Panache, San Antonio, TX 78259
Colton B.

Colton B.

DISHWASHER KITCHEN AID KDFE104DSS2 "Issue is no operation on wash motor. Replaced control, still no operation. Control is covered under 5 year warranty. Ordering new wash motor and returning. Part is on back order. ; saved tckt"

Near Calderwood St, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW3 Replaced door on washer after replacement good lock no issues. Washer is working as designed. Job complete.

Near Ridge Trail St, San Antonio, TX 78232
Tommy B.

Tommy B.

MW-HOOD COMBO MAYTAG MMV1175JZ0 "When replacing the wire harness, the lower interlock is damaged. Will need new interlock to complete repair.; ordrng 1 W11182141 (interlock)"

Near Shady Acres, San Antonio, TX 78260
Jim G.

Jim G.

COOKTOP ELECTRIC KITCHEN AID KECD807XSS00 Replaced damaged cooktop and replaced faulty switch.

Near Emerald Forest Dr, San Antonio, TX 78259
Douglas H.

Douglas H.

FREEZER WHIRLPOOL WZF79R20DW03 Unit flashing over temp checked unit to find issue is a thermistor issue. Ordering thermistor to resolve the issue. Part on b/o; ordrng 1 WPW10383615 (THERMISTOR)

Near Mooresfield St, San Antonio, TX 78217
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRSF705HPS00 Replaced freezer door. Issue resolved.

Near Summer Hvn, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0EB4 Found Lf and RF switches burnt checked voltage checked wires needs both infinite switches. Rescheduling for Tuesday.; ordrng 2 WP3148953 (switch-inf)s

Near Jasmine Rdg, San Antonio, TX 78218
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER LG WT7300CW Found unresponsive start button removed PCB found start sensor broken on PCB needs new PCB. paid today service fee good for 90:days.; rqstng P&A on 1 EBR86498801 (PCB)

Near US-87, Adkins, TX 78101
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFE320M0ES2 Checked range found no issues with range no error codes found in diagnostics unit is working as designed. Job complete.

Near Chatham Pl, San Antonio, TX 78218
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFI2570FEZ07 Tested temperature found temperature good. Tested ice maker ice maker not cycled thermistor on harness bad order new harness icemaker amd plastic squares.; ordrng 1 W10884720 (harns-wire) and 2 WP2177331 (plastic-sq)s

Near County Rd 352, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MED7230HC0 Installed new UI reset power to bypass factory wifi ran unit found cycles not starting. Checked in diagnostics found model and serial numbers not uploaded to UI. Reset to factory reset power found issue still present call tech line spoke to Leon He transferred to Dave sr 7729335907 with IT. Ran checks diagnostics he advised me to out old HMI board back in. Unit unrepairable per Dave customer will get call from customer service. Job complete.

Near Primwood St, San Antonio, TX 78233
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER SAMSUNG DV42H5200EF/A3 "Found idler pulley squeaking,rear left roller damaged amd needs new belt. Rescheduling Monday 11/30; ordrng 1 DC93-00634A (IDLER ASSY) and 1 DC97-16782A (ROLLER) and 1 6602-001655 (BELT)"

Near Country View Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOC54ECOHS03 Part was not in bin or pick list spoke to DB she said will be able to schedule Monday appointment set for Monday.; schdld next appmnt for 11/23 MON !

Near Selma, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WEE510S0FS2 "Replaced warming drawer panel,tested all operations normal."

Near W Magnolia Ave, San Antonio, TX 78212
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL JS48PPDBDA "Compressor control shipped to customer directly. Replaced compressor control, power supply and electronic control to resolve the issue. Unit kicked on and began cooling immediately upon testing. No further issues at this point. Electronic control and power supply under 1yr warranty, compressor board shipped directly to customer so didn’t collect for that part per AE."

Near Ryoak St, San Antonio, TX 78217
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOC54ECOHS03 Removed UI installed new UI then installed WiFi customer said wife has app on her phone and will install app. Tested unit all operations normal.

Near Selma, TX 78154
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Customer declined service.

Near Mary Carolyn St, San Antonio, TX 78240
Shawn W.

Shawn W.

OVEN ELECTRIC [S GE JTP15B0W2BB Replaced the bake element and tested unit. It is now operating as designed. They had a second appliance refrigerator. Our customer paid the second appliance service fee. I collected it on this ticket and will deduct it on the new job ticket.

Near Imperial Way, San Antonio, TX 78248
Richard G.

Richard G.

REFRIGERATOR KITCHEN AID KRSC503EBS01 Replaced thermistors and evap motor. Tested to complete. Unit is good to go.

Near Village Pkwy, San Antonio, TX 78251
Shawn W.

Shawn W.

DISHWASHER KITCHEN AID KDTE334GPS0 Replaced drain pump. Tested unit. Water is draining as designed. Unit is fully operational.

Near Hillsong, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRFC704FSS00 Verified icemaker is not extruding the ice properly resulting in a build up of ice ; ordrng 1 W10908391 (icemaker) and 1 W11199487 (GREY HINGE COVER)

Near Towers Park Ln, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF330PAHS5 Found dishes were in unit and cycle completed on arrival found metalware was dry plastics not. Ran diagnostics no errors heater came on. Customer is using rinse aid. Advised customer of lower wattage element will not dry plastics and to crack door upon completion of cycle to assist in drying unit operating as designed.

Near Summer Light, Saint Hedwig, TX 78152
Tommy B.

Tommy B.

DISHWASHER JENN-AIR JDTSS246GP0 This visit found heater to be functional. Missed diagnosis by previous technician. Discussed use and care with customer and reviewed ways to maximize performance of the dishwasher. No further issues at this time

Near Rancho Diana, Helotes, TX 78023
Colton B.

Colton B.

RANGE WHIRLPOOL WFG505M0BS3 Issue was that the door would leak warm air. Replaced front door panel to resolve issue. Unit tested good.

Near Braeburn, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D KITCHEN AID KODE507ESS04 Replaced oven rack due to rack sliding out on its own after replacement no issue. Job complete.

Near Ridge River, San Antonio, TX 78230
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Thawed out unit. Replaced evap motor. Tested to complete. Unit is good to go.

Near Adams Hill Dr, San Antonio, TX 78227
Tommy B.

Tommy B.

RANGE KITCHENAID KSEG700ESS0 Swapped out control to resolve issues and unit is fully functional at this time with no further issues present.

Near Springhill Dr, San Antonio, TX 78232
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Wrong part put on during previous repair. Ordering proper door and UI. ; ordrng 1 LW11026355 (DOOR) and 1 W11214887 (cntrl-elec)

Near Worth Pkwy, San Antonio, TX 78257
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Swapped out evaporator fan motor and drain pan to resolve cooling issues. Unit tested good at this time.

Near Whisper Dawn St, San Antonio, TX 78230
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW5620HW0 Found bellow torn tested unit no errors heating element spin drain and valves working needs new bellow. service fee paid, remaining balance when part comes in. Spoke to parts house ETa; ordrng 1 W11314648 (BELLOW)

Near US Hwy 87 E, San Antonio, TX 78222
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENNAIR JFL2089HES Replaced gasket and ice maker on refrigerator good seal good harvest refrigerator is working as designed no issues. Job complete.collected remaining balance.

Near Meadowbrook Dr, San Antonio, TX 78232
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER MAYTAG MDB9959SKZ0 Followed steps found chopper blade broken on pump added photos ordered new pump call when part comes in..; ordrng 1 W11497943 (DRAIN PUMP)

Near Shady Forest Dr, Elmendorf, TX 78112
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Replaced main harness and water tubing. Tested to complete. Unit is good to go.

Near Galaxy Dr, San Antonio, TX 78227
Richard G.

Richard G.

WASHER AMANA NTW4516FW3 "Customer complaint is that the unit is not spinning or draining. Entered diagnostics and found error codes F2E1 stuck key, F7E1 basket speed fault, F0E2 over suds condition. Ran unit through automatic test. Verified issue is with motor and gearcase. Will need to order gearcase, motor, actuator, and capacitor.; ordrng 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11428524 (CAPACITOR ) and 1 W11454741 (GEARCASE )"

Near Old Pearsall Rd, San Antonio, TX 78252
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

VENTHOODS UNKNOWN WVU17UC0JB0 Found grease filter improperly installed by installers. Found broken fan blade causing loud noise at high rpm corrected install on filters ordered new fan motor with blade rescheduling Monday 11/30.; ordrng 1 WPW10395033 (motor-fan)

Near Floresville, TX 78114
Ezequiel V.

Ezequiel V.

RANGE KITCHEN AID KSGB900ESS1 Checked range found error code f6e1 over temp found bad control board ordering control board to resolve issue. Collected service call fee.; rqstng P&A on 1 W10729897 (fuse-thrml) and 1 W11100100 (cntrl-elec)

Near Ridgecrest Dr, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MHW5630HW1 "Tested unit found siphon on dispenser drawer had residue in it used pipe cleaned cleaned out all syphons retested unit no issues educated customer on cleaning dispenser unit operating as,designed."

Near Abrego Lake Dr, Floresville, TX 78114
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8500DC5 Called customer he stated he cancelled appt with KF.

Near U.S.Highway 181 N, Floresville, TX 78114
Jim G.

Jim G.

WASHER MAYTAG MVWC565FW2 Diagnostics revealed a F0E5 (off balance error). There seems to be slack between gearcase and basket. Tightening did not resolve. ; ordrng 1 W10752719 (basket) and 1 W11454734 (GEARCASE)

Near Merrimac Cove, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced wire harness on dishwasher tested dishwasher no issue. Unit is working as designed. Job c9mplete.

Near Robinhood Pl, San Antonio, TX 78209
Colton B.

Colton B.

WASHER MAYTAG MVWC565FW Issue was that he cold water valve would not close. Replaced valve. Unit tested good.

Near Red Oak Dr, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVW7230HW Removed ACU ran test found fill function not working in cycle . Removed HMI board replaced reset power 5 times model serial transferred over ran test cycle all operations normal.

Near G St, Floresville, TX 78114
Shawn W.

Shawn W.

COOKTOP GAS WHIRLPOOL WCG97US0HS00 Our customer will need a new simmer orifice the main orifice is good but ordering as a contingency. As well the main valve might need to be replaced as well as the burner head. All parts ordered.; ordrng 1 W10811599 (burnr-head) and 1 W11209817 (spud-orfce) and 1 W11246817 (valve-brnr) and 1 WPW10151362 (spud-orfce)

Near Olive Way, San Antonio, TX 78259
Jim G.

Jim G.

WASHER MAYTAG MVWB865GC0 Replaced door. Issue resolved.

Near Spring Morning, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

REFRIGERATOR MAYTAG MSS25C4MGZ01 Ice maker that was previously replaced does not work ordering ice maker to resolve issue. On off switch is loose in container ordering cover to resolve; ordrng 1 W10903898 (cover-frnt) and 1 W11130444 (icemaker)

Near Thelma Dr, San Antonio, TX 78212
Shawn W.

Shawn W.

OVEN ELECTRIC (D WHIRLPOOL KODE500ESS04 "I showed our client a abnormal gap on the top of the cabinet above the double oven. She signed our disclaimer and I explained I would stop if I found anything that would create damage. While pulling out the double oven a few inches I noticed that the trim plate on the bottom was attached to the lower cabinet cross trim and that it was just wedged in by the builder and partially nailed in with a bent screw not full inserted, probably to hold the damaged trim up. This trim to the cabinetry uses dowel rods for connection and they were obviously not being used to attach to the side walls. I pointed this out to our client and asked her if she wanted me to proceed. I placed the trim piece on the counter and tried to get the oven on to the dolly. This cabinetry has a base floor only a few inches above the floor. I pulled it out as far as I could safely to try and tilt it up onto the dolly but it would not clear. There is to much potential for damage. T

Near San Antonio, TX
Tommy B.

Tommy B.

REFRIGERATOR JENNAIR JFC2089WEM9 Swapped out old broken door seals with new parts to resolve issue. Unit has no further issues at this time.

Near Duberry Ridge, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

WASHER MAYTAG MVWB765FW0 Issue is no operation on hot valve. Replaced valve to resolve issue. Collected SC+P+L. Unit tested good.

Near Adler St, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

RANGE KITCHENAID KSGG700ESS2 Installed burner head due to not being installed. Range is working as designed. Job complete.

Near Broadway, Alamo Heights, TX 78209
Richard G.

Richard G.

MICROWAVE OVEN KITCHEN AID KOCE500ESS01 Customer states oven is not heating to correct temperature. Entered diagnostics and found error codes F6E1 over temperature limit. Cleared out error code and preheated oven to 350 degrees. Oven is heating but takes a really long time to reach set temperature. Oven reached temperature then dropped down to about 330 degrees for a few minutes and began to lose temperature again dropping down to 315 degrees. Checked oven sensor. Sensor is bad. It was replaced already this month. Will need to re order. Also ordering bake element. Oven is calibrated plus 20 degrees.; ordrng 1 W11292248 (BAKE ELEMENT) and 1 WP74008369 (sensor- ov)

Near Alamo St, Castroville, TX 78009

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