We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/09/2021
Tested unit. F2e2 error code. Following service pointer for issue. No ribbon connector issues. Will need new UI. ; ordrng 1 W11478526 (Ui)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78228
Tommy B.
Job Details: 03/09/2021
Swapped out water valve and motor to resolve unit functioning issues. Ran calibration and automatic test cycle and unit passed all test. No further issues at this time.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UT/AA
Near San Antonio, TX 78264
Ezequiel V.
Job Details: 03/09/2021
Called Samsung techline upon arrival found error code 3C1 bad DD93-01013A Circulation Pump/Motor ordering pump to resolve issue.3C1 ; rqstng P&A on 1 DD93-01013A (Circulation Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78232
Jim G.
Job Details: 03/09/2021
Ive verified faulty rails causing the door. It tie seal properly or retract as designed every time. ; ordrng 2 W11265130 (Freezer Rails)s
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE507ESS09
Near San Antonio, TX 78230
Sebastian
Job Details: 03/09/2021
Found that the control has 120 V forward to it but hes not turning anything on shows that we have control at the office ordering control so that we can see if we can resolve this issue in a timely manner if control does not fix issue must order more parts verify that all fuses on the unit are good power supply is good as well scheduling for Thursday Customer may not be home Thursday but ensures that gardener will be home spoke to Gardner myself they should be ready to go on Thursday; ordrng 1 W11179310 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78230
Sebastian
Job Details: 03/09/2021
#3000 Found that the warm side of the water valve is making a squealing noise is actually working at the moment this is due to sediment from the storm giving customer a quote for valves and labor collecting service fee today. Parts seem to reach out when part has arrived to schedule. Part has already been put on order
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Antonio, TX 78249
Sebastian
Job Details: 03/09/2021
Please handle unit good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near San Antonio, TX 78250
Sebastian
Job Details: 03/09/2021
"Sr 7730201916 Verify that refrigerator is 10° hot about 47-48. In the freezer section is sitting about 18° to 20° found that Deli UI is responding Double checked evaporators did not find any leaks or any die creeping out when using my HV light did however see a decent amount of slag on the welds possibly causing a restriction unplug DWI to eliminate that as the issue as per tech line. Its a unit begins to act normal again within these few days between having sealed system tech check the refrigerant level then we know that the issue is the wire harness to the deli and possibly the deli you I am if you need continues to lose temperature very well have another sealed system issue, Scheduling for sealed system tech to come back on Friday; schdld next appmnt for 3/12 FRI AM"
We serviced a
SAMSUNG WASHER
Model WA45K7600AW
Near Kerrville, TX 78028
Colton B.
Job Details: 03/09/2021
"Issue is a no drain washer. Drain pump had damage on it, was missing a screw and another screw was backed out. Impellers were very loose. Ordering we drain pump to resolve issue. Collected SC fee and quoted for repair. Will call customer when parts come in.; ordrng 1 DC97-19289A (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near San Antonio, TX 78250
Justin
Job Details: 03/09/2021
"Customers reservoir is frozen, will need to thaw out. Need gum, silicone and unions.; ordrng 1 W10841140 (Silicone) and 1 212643 (Gum) and 1 WP2300868 (Union) and 1 WP2198677 (Union)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/09/2021
Installed new burner head for front left and center burner. All burners are igniting. No further issues. Tested to complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Kerrville, TX 78028
Colton B.
Job Details: 03/09/2021
Issue is that sometimes no water is dispensed. Unit is working fine today however there is a service pointer for this issue. Ordering the things needed for the repair. Will call customer when they come in. ; ordrng 1 W10841140 (Adhesive) and 1 212643 (Perma Gum)
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS01
Near Cibolo, TX 78108
S. L.
Job Details: 03/09/2021
This ticket was made in error customer had this unit swapped out for one on other ticket.
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near San Antonio, TX 78252
Jesus C.
Job Details: 03/09/2021
Tested unit. F1e0 error code. Changed control. No further issues. Tested to complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW
Near Kerrville, TX 78028
Colton B.
Job Details: 03/09/2021
"Issue was an F2E2 error code. Replaced UI, unit tested good."
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS51EC0AS04
Near Boerne, TX 78015
Douglas H.
Job Details: 03/09/2021
Last trip found faulty thermal fuse. Replaced thermal fuse to resolve the issue. Unit testing good now. No further issues at this point. Collected p&l
We serviced a
KENMORE WASHER
Model 110.296228
Near Kerrville, TX 78028
Colton B.
Job Details: 03/09/2021
"Issue is that the unit doesnt spin but the customer can hear the motor running. Tried several times with clothes, the unit spun every time. Customer will try a load of clothes and call back if issue returns. Collected SC fee."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78229
Tommy B.
Job Details: 03/09/2021
"Upon attempting to turn the water off at the apartment source, it began to leak steadily from the valve. Customer will need maintenance to resolve water flow issues on the home side before service can be completed.; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kerrville, TX 78028
Colton B.
Job Details: 03/09/2021
Cabinet is damaged again. Back left corner is dented and not sitting flush. Reordering. ; ordrng 1 8533643 (Cabinet)
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Kerrville, TX 78028
Colton B.
Job Details: 03/09/2021
"Issue was unit not advancing cycle. Found cold valve clogged up. Cleaned out valve, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Cibolo, TX 78108
S. L.
Job Details: 03/09/2021
Use authorization MVAVS00DPL1 complaint is unit bounces alot and throws F5 E3 error code. Ran diagnostics only error is F5E3 found shimmy in basket when in high speed spin no obstruction in tub or basket cleared error checked functions found lid lock working but error code came back in automatic verification cycle. Needs control lid lock basket and gearcase.; ordrng 1 W10811960 (Basket) and 1 W11455453 (Gearcase) and 1 W10861642 (Lid lock)
We serviced a
LG WASHER
Model WT1501CW
Near San Antonio, TX 78247
Jim G.
Job Details: 03/09/2021
As luck would have it the only thing actually malfunctioning on this unit was the washplate itself. I have replaced the washplate and inspected all other components. Issue is fully resolved.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Bulverde, TX 78163
Shawn W.
Job Details: 03/09/2021
The model number matches but the serial number does not. The actual serial number is CX0250115. Our customer is having problems with the dispenser. The model number and serial number did not come up in entitlements. Found stored error code F5E4 Door Not open error Make sure to open and close the washer/dryer door between cycles. This unit will need a new dispenser. Part ordered. We will need to get authorization. I have a picture of a receipt but it is hand written; rqstng P&A on 1 W11465532 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ01
Near San Antonio, TX 78233
Jim G.
Job Details: 03/09/2021
Replaced faulty dual valve and fan. Issue resolved.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Boerne, TX 78015
Douglas H.
Job Details: 03/09/2021
Last trip found failing console. Replaced console to resolve the issue. Calibrated unit. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD93EC0AS05
Near Boerne, TX 78015
Douglas H.
Job Details: 03/09/2021
Last trip found inline fuse to be missing after another company attempted to repair unit. Replaced thermal fuse to resolve the issue. Unit testing good now. No further issues at this point. Customer paid all costs up front on first visit
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near San Antonio, TX 78250
Douglas H.
Job Details: 03/09/2021
Last trip found faulty filter head causing low flow. Replaced filter head to resolve that issue. Customer stated freezer still not cooling properly. Found frost building up again. Tested unit to find heater not functioning. Ordering heater to resolve. ; rqstng P&A on 1 WP12729123 (Heater) and 1 WP12729123 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near San Antonio, TX 78259
Douglas H.
Job Details: 03/09/2021
"Last tech found possible SS issue. Upon arrival a new issue has since arose. Unit wasnt coming on at all except internal lights. Finding that issue to be a faulty control and thermistor. Ordering both to fully resolve the issue. If suspect SS issue upon return will dig into. At the moment SS issue not present as amp draw during full compressor functionality is 1.2 amps which is well with pin specs. Also used truck stock start device as the old device wasnt allowing the compressor to kick on even in diagnostics testing. Parts not readily available ; ordrng 1 W11253231 (Control box) and 1 WPW10383615 (Thermistor), used 1 W10873801 (Start device) from stock"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS00
Near San Antonio, TX 78248
Douglas H.
Job Details: 03/09/2021
"Last tech found faulty blower. Fergusons uninstalled unit. Replaced blower, in the process of replacing blower found ultimate cause to be a wire rubbing against the blower. Fergusons reinstalled unit. Tested unit. Unit testing good now. No further issues at this point."
We serviced a
IKEA OVEN ELECTRIC (D
Model IBS550DS03
Near San Antonio, TX 78260
Shawn W.
Job Details: 03/09/2021
This is an IKEA warranty. I uninstalled the unit from the. A inept and put it on the dolly. I installed the control and console. I found that the convection fan was unplugged. I plugged it back in. Re-installed the unit. Tested. Unit is now fully functional.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM02
Near San Antonio, TX 78258
Shawn W.
Job Details: 03/09/2021
Replaced the needed parts. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near San Antonio, TX 78248
Shawn W.
Job Details: 03/09/2021
"I replaced the water tube, and water filter housing and installed the water pressure regulator. I was unable to get the dual water valve off the reservoir. I will need to cut it out. I have ordered a reservoir and a main water valve as a contingency. ; rqstng P&A on 1 W11168758 (Reservoir) and 1 W10865826 (Valve)"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS00
Near San Antonio, TX 78248
Shawn W.
Job Details: 03/09/2021
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Boerne, TX 78006
Colton B.
Job Details: 03/09/2021
Issue was a melted spray arm. Replaced spray arm to resolve issue. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Boerne, TX 78006
Colton B.
Job Details: 03/09/2021
Issue is no operation on the wash motor. Found F4E3 error code. Ordering new sump and motor assembly to resolve issue. Unit has one year additional warranty through Costco. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Corpus Christi, TX 78404
Michael
Job Details: 03/09/2021
"Installed part ordered, calibrated and performed a diagnostics test, the appliance is allowing selections and working normal"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Corpus Christi, TX 78413
Adam
Job Details: 03/09/2021
Ran diagnostic on unit found error code for off balance load. Discussed reasons why unit would give an error like this to the customer informing her of proper load technique and procedure as well as soap distribution. Customer States that during the beginning of any cycle unit will make a squeaking noise. Calibrated unit ran verification cycle no issues found unit works as designed. Further testing putting unit into maximum spin to try to duplicate customers noise or complaint no noise or issues were found. Even with so far is to wait for customer to start a load of laundry and wait for noise to happen. Customer States the noise is not happening and the machine sounds like normal. Customer also stated because bearings were replaced last Tech visit she's been scared to use the unit at full capacity States she's only washing 2 or 3 towels at a time period I did advise customer that the larger the load or a normal size load will result in a better wash/performance of the machine. Issue resolved
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Aransas Pass, TX 78336
Michael
Job Details: 03/09/2021
"Wouldn’t finish the cycle per customer. F7E0, power loss, F0E3 overload error codes, cleared out, calibrated and performed a diagnostics test, completed with no issues or error codes, tested the spin cycle manually, getting up to speed, the appliance is working normal"
We serviced a
SAMSUNG REFRIGERATOR
Model RS267TDRS
Near Corpus Christi, TX 78413
Adam
Job Details: 03/09/2021
Insult component tested unit issue resolved
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Corpus Christi, TX 78410
John L.
Job Details: 03/09/2021
"Ran diagnostics, no codes. Ran spin test on unit, noticed during spin inner tub has wobble. Alignment issue cause of wobble. Also inner tub has slight wobble when moving inner tub by hand. Tub either has a poor fit onto gearcase drive or drive shaft is cause. Replace inner tub and drive to resolve issues.; ordrng 1 W10586077 (basket) and 1 W10870913 (gearcase)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Corpus Christi, TX 78418
Adam
Job Details: 03/09/2021
Inspection of unit shows too dense on front panel of Dishwasher. But going by the numbers I have on file and number on the unit shows that it is pass its 30 day cosmetic warranty. Customer States the unit is not that old and should be covered. I didn't form customer that if she has paperwork showing a purchase date within 30 days to go ahead and contact the office and resubmit the work order. See attached notes on this work order if numbers check out to pre order these components.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Sinton, TX 78387
John L.
Job Details: 03/09/2021
"Inspected unit, found issue to be with dispensing line to icemaker. Line was blocked off with ice, this blockage causing unit not to produce ice and was also cause of leak. Remove blockage, tested icemaker afterwards. Icemaker is now getting water and the leak is gone. Issue has been resolved"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Corpus Christi, TX 78414
Adam
Job Details: 03/09/2021
Inspection of unit shows gas is working. And control board is powered up but spark will not come. Voltage from Wall does not give consistent voltage. Inspection of breakers show breaker labeled as vent hood was tripped. While I was working on this unit I did turn on the hood because of the gas fumes. Plug unit back in and received a large spark popp from plug and microwave shutdown is well as stove and breaker was again tripped. Advice customer to contact professional electrician to resolve issue.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW06
Near Robstown, TX 78380
John L.
Job Details: 03/09/2021
"Installed components for sealed system, vacuumed lines. Unit is holding vacuum. Charged unit to operating pressures, you need holding pressure and has begun to cool. Issue has been resolved."
We serviced a
WHIRLPOOL WASHER
Model WTW456789
Near Corpus Christi, TX 78415
Michael
Job Details: 03/09/2021
"This is a Spanish speaking customer. I explained they would be responsible for the SCF, said they have extended warranty, advised they would have to call them back and have it dispatched with their warranty information if they don’t want to pay for the fees. Customer will call their warranty company"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Corpus Christi, TX 78416
Michael
Job Details: 03/09/2021
"Installed parts ordered, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is spinning and working normal"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Corpus Christi, TX 78410
Adam
Job Details: 03/09/2021
Inspection of unit shows error code for long Phil. Further inspection shows customer does not have a hot water supply line running to the units but is washing clothing on a hot water cycle which in turn is causing the error code. Calibrated unit ran verification cycle issue resolved.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOS51EC0HS01
Near Cibolo, TX 78108
Chris S.
Job Details: 03/08/2021
Customer stated that oven was too hot. Recalibrated temperature tested unit everything working properly and connected to WiFi because time was acting weird. MHI EW
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Boerne, TX 78015
Douglas H.
Job Details: 03/08/2021
Customer stated unit is noisy. Found cause to be slightly unlevel causing the issue. Leveled unit to resolve that issue. Unit performing as designed with normal noise. No further issues at this point.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near San Antonio, TX 78258
Jim G.
Job Details: 03/08/2021
Upon arrival the unit was not responding and counting down by tens. After running service mode issues were resolved. Used wire tie to endure harnesses during evaluation. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Boerne, TX 78006
Colton B.
Job Details: 03/08/2021
"Issue was an unresponsive UI. Replaced UI to resolve issue, unit tested good."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG29THDRS/XAA
Near Boerne, TX 78015
Douglas H.
Job Details: 03/08/2021
"2362129Lower ice maker is missing, previous service company took it with them. At the moment upper ice maker is functioning but customer does have a replacement. Couldnt locate lower ice maker in parts breakdown, called Samsung parts research. DA97-07603B. Quoted 260.38, customer wants to proceed with repair. Ordering Lower ice maker to resolve the issue. Collected sc. scheduled for customer availability ; ordrng 1 DA97-07603B (Lower ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near San Antonio, TX 78229
Sebastian
Job Details: 03/08/2021
W11210459 Washing machine cold side of the valve is actuating but not allowing water to pass Must order water valve to resolve issue tested all other functions of the unit unit was very off-balance there appears to be a hole in the floor for the drain foot was sitting in the holePulled unit forward and attempted to level out as best as I can instructed customer they may try to use the unit on the hot cycle only but not guaranteeing that it will make it all the way through parts seem to reach out when available; ordrng 1 W11210459 (Valve)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near San Antonio, TX 78259
Jim G.
Job Details: 03/08/2021
Customer described an issue wherein the ice maker failed. Did confirmed E5 error. Freezer is now functional. Informed customer of 2-5 year warranty on sealed system. Collected PSC.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near San Antonio, TX 78259
Jim G.
Job Details: 03/08/2021
Replaced pump and sump assembly. Issue resolved.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near San Antonio, TX 78239
S. L.
Job Details: 03/08/2021
Removed rear panel lanel replaced element thermostat and cutoffs. Reassembled tested all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near San Antonio, TX 78245
Justin
Job Details: 03/08/2021
Rescheduled for when part comes in. ; saved tckt
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ2
Near San Antonio, TX 78216
Tommy B.
Job Details: 03/08/2021
Last visit found faulty magnetron. This visit swapped out with new parts to resolve issues and unit is testing good with no further issues at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Corpus Christi, TX 78412
John L.
Job Details: 03/08/2021
"Inspected unit, hot water side constantly dripping. Ran test on valves, hot water side has no function does power Up but will not open or closed. Replace valve to resolve this issue.; ordrng 1 W11025984 (valve)"
We serviced a
KENMORE REFRIGERATOR
Model 795.74023.412
Near Boerne, TX 78015
Douglas H.
Job Details: 03/08/2021
Last trip found faulty inlet valve and dispenser valve. Replaced both to resolve the issue. Unit now dispensing water. No further issues at this point. Collected p&l.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Corpus Christi, TX 78412
Adam
Job Details: 03/08/2021
Installed water simply tested unit issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78252
Jesus C.
Job Details: 03/08/2021
Installed new ice door. No issues during testing. Job complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Port Lavaca, TX 77979
Michael
Job Details: 03/08/2021
"The clothes were still real wet after the cycle per customer. Error code F8E1, cleared error code and tested the inlet valve, not getting enough water, turned the water off and removed the hoses, the valve was clogged, sucked out the trash with a shop vac and flushed out the lines, pressure isn’t very high, put hoses back in place, tested the valve again, getting water on both sides, calibrated and performed a diagnostics test, completed with no issues or error codes, inlet valve and appliance are working normal"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Shavano Park, TX 78230
Ezequiel V.
Job Details: 03/08/2021
"Replaced pressure switch and door latch on washer after replacement tested washer no issues, washer passed all diagnostics testing and calibration. Job complete."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near San Antonio, TX 78251
Ezequiel V.
Job Details: 03/08/2021
"Replaced belt due to screeching/scratching after replacement tested washer no issues, no error codes found during testing or operation. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Rockport, TX 78382
John L.
Job Details: 03/08/2021
"Inspected unit, found issue to be with switch. Switch was sticking, was able to free switch thats which is able to glide without issues."
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Helotes, TX 78023
Justin
Job Details: 03/08/2021
"#9602 gate code, found right side frame not sitting correctly on door. Fixed issue, now door closing correctly."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rockport, TX 78382
John L.
Job Details: 03/08/2021
"Inspected unit, found element only partially heating. Replace high temperature thermostat and tested afterwards. Element is now heating properly issue has been resolved.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near San Antonio, TX 78252
Jesus C.
Job Details: 03/08/2021
Tested unit no water to tub. Found wiring to water valve damaged. Repaired wiring. Good water to tub. No further issues. Tested to complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Aransas Pass, TX 78336
John L.
Job Details: 03/08/2021
"Ran diagnostics and pulled F7E6 motor fault, no other codes pulled. Ran tests on motor functions, motor is able to spin but cannot agitate. Voltage is sent to motor but motor will not turn. Replace control and motor to resolve this issue.; ordrng 1 W11399433 (Control) and 1 W11497303 (Motor) and 1 W11428524 (Capacitor)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Helotes, TX 78023
Justin
Job Details: 03/08/2021
"Found ice maker giving a E2 code, replaced with new ice maker and tested to complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Corpus Christi, TX 78410
Adam
Job Details: 03/08/2021
Install components Calibrated unit ran verification cycle issue resolved.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78221
Ezequiel V.
Job Details: 03/08/2021
Replaced control board on washer. Performed diagnostics and calibration. All tests passed. No issues or error codes. Washer is working as designed. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ03
Near Odem, TX 78370
John L.
Job Details: 03/08/2021
"Inspected unit, Ice build up in icemaker. Remove buildup, tested icemaker. Icemaker not functioning after jump attempt, should icemaker for voltage icemaker getting zero voltage tested voltage and harness. No voltage at Harness. Control board issue, will need to replace to rigging icemaker functions.; ordrng 1 W10312695 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near San Antonio, TX 78242
Jesus C.
Job Details: 03/08/2021
Found unit leaking. Leak coming from evap drain. Drain line clogged. Cleared line. Drain line will need to be replaced. ; ordrng 1 WPW10153550 (Drain line)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Port Lavaca, TX 77979
Michael
Job Details: 03/08/2021
"Installed parts ordered, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78201
Sebastian
Job Details: 03/08/2021
Replace the cam assembly and tested unit unit is now working as it should
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Robstown, TX 78380
Adam
Job Details: 03/08/2021
Inspection of unit shows water valves clogged with some kind of settlement. Error code for unit shows long fill no fill As well as an error code for motor fault. Replace water valve calibrate unit run verification cycle. Issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Schertz, TX 78108
S. L.
Job Details: 03/08/2021
Spoke to AE no OTL needed. Removed evaporator cover defrosted unit replaced thermistor and ziptied it. Tested all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC
Near Portland, TX 78374
John L.
Job Details: 03/08/2021
"Installed new board, recalibrated and issue resolved."
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFS25EVMS00
Near Rockport, TX 78382
John L.
Job Details: 03/08/2021
"Inspected unit, found ice to be issue. Blocking function of icemaker. Removed ice And issue has been resolved"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Helotes, TX 78023
Justin
Job Details: 03/08/2021
"Customer does not have a purchase receipt, called trade team. Found F8E1 stored in unit, will need water in let. WVCNX00APL1 from trade team. Please schedule for when valve comes in. ; saved tckt"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near San Antonio, TX 78242
Jesus C.
Job Details: 03/08/2021
Installed new shocks and drain pump. No noise issues. Basket is stabilized during spin. No further issues. Tested to complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Aransas Pass, TX 78336
John L.
Job Details: 03/08/2021
"Installed fuse, unit now functions. Issue resolved."
We serviced a
AMANA RANGE
Model AGR4230BAW3
Near San Antonio, TX 78223
Jesus C.
Job Details: 03/08/2021
Tested unit. Found wiring from spark module loose. Secured wiring. No further issues during testing. Tested to complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Aransas Pass, TX 78336
John L.
Job Details: 03/08/2021
"Installed evaporator fan and fan blade, slight thumping noise when away after installation. Issue has been resolved."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78223
Jesus C.
Job Details: 03/08/2021
Installed new UI and control. Ran diagnostics testing. All sensors pass. Heater turns on. No further issues. Tested to complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Corpus Christi, TX 78404
John L.
Job Details: 03/08/2021
"Inspected unit, ran diagnostics and tested function on icemaker. Icemaker has function, but valve to icemaker does not. Valve powers up but does not dispense water. No obstructions in outlet or inlet and unit is getting water. Replace valve to resolve.; ordrng 1 WPW10341320 (valve-inlt)"
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near San Antonio, TX 78214
Jesus C.
Job Details: 03/08/2021
Tested unit. F2e2 error code. All ribbon connectors are connected securely. Following service pointer. Replaced UI. Ran calibration. No further issues. Tested to complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Corpus Christi, TX 78412
John L.
Job Details: 03/08/2021
"Installed control, recalibrated unit. Issue has been resolved."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near San Antonio, TX 78214
Jesus C.
Job Details: 03/08/2021
Metal collar slipped off of slider again. Will need new slider assembly. ; ordrng 1 W10734521 (Slider)
We serviced a
WHIRLPOOL WASHER
Model WRT138FZDM00
Near Corpus Christi, TX 78414
John L.
Job Details: 03/08/2021
"Issue not with control board, this unit has a compressor failure. Compressor is locking up, locked up compressor is causing the unit to trip the breaker. Compressor will need to be replaced to resolve issue. This customer has been without a working unit for some time now, and would like unit repaired as soon as possible.; ordrng 1 WPW10507886 (compressor)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Converse, TX 78109
S. L.
Job Details: 03/08/2021
Removed outer door replaced both hinges reassembled unlocked control installed door and tested all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Seadrift, TX 77983
Michael
Job Details: 03/08/2021
"Won’t do anything per customer. Plugged the appliance in and it was stuck on drain, canceled at the start button, F8E1 long fill error code, cleared error code, the inlet valve wasn’t shutting off and didn’t have good water pressure. Turned the water off and removed the hoses, valve was clogged up,used a shop vac to suck out all the trash, tied everything back in and turned the water back on, tested the valve, it is shutting off normal and has good water pressure on both sides. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"
We serviced a
AMANA DRYER
Model NED4655EW1
Near San Antonio, TX 78204
Ezequiel V.
Job Details: 03/08/2021
"Checked dryer found timer did not stop when passing off, operating with no heat ordering thermal fuse, thermal cut off and timer to resolve issue.; ordrng 1 279816 (thermal cut off hi) and 1 W10745655 (timer) and 1 3392519 (thermal fuse)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Alice, TX 78332
Adam
Job Details: 03/08/2021
Inspection of unit shows error code for Internal board failure F1E0. Replace control to Resolve issue
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS72EC0HS02
Near San Antonio, TX 78259
Shawn W.
Job Details: 03/08/2021
Our customer was having problems with WiFi. He called Whirlpool Support and they told him he needed a new control board. I went into diagnostics and received error code FCE3 and F6E0 Oven UI lost communications. We called the connect team to verify just the control board. They told me to just put in the control board. I tried to remove the unit and it would not budge at all. Because I was concerned about damage I explained to our Customer that we would need to have the builder remove the unit and have an electrician disconnect the plug above the microwave cabinet because it is trapped in there as well. Our customer will call our office to coordinate return visit.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Refugio, TX 78377
Michael
Job Details: 03/08/2021
"Won’t do anything per customer. F7E1, F0E2, F1E1 control fault. Installed the new control it shuts off as soon as I push the start button to calibrate, wouldn’t allow me to calibrate, started a diagnostics test, wouldn’t stop filling, defective part. Put the old control back in, calibrated and performed a diagnostics, not agitating properly, installed new actuator, calibrated and performed a diagnostics test, completed with no error codes, the spin cycle is very loud, signs of oil leak, bad gearcase, ordered parts to resolve issue, also ordered the control due to the fault code. Please reschedule the customer when the all parts come in.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W11101101 (cntrl-elec) and 1 W11454741 (GEARCASE ) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near San Antonio, TX 78259
Shawn W.
Job Details: 03/08/2021
Our customer was having problems with leaking. I ran the unit and found that water was leaking form the sump and motor. Upon further inspection I found that one of the three lat hes on the seal to the sump and motor is missing and therefore not securing the seal. It is broken off. Picture included.reinstalled unit and turned off water and unplugged. Unit will need a new sump and motor. Part ordered. Put key back under rock. Pictures included. The unit is also missing the two retainer clips on toe plate. Parts ordered. I called the builder rep to inform him.; ordrng 2 WPW10503548 (Retainer)s and 1 W11087376 (Sump and motor)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Kingsville, TX 78363
Adam
Job Details: 03/08/2021
Cus complaint of unit screeching. Customer only heard a screeching sound one time when clothing became tangled around agitator not allowing unit to shift or agitate freely. After customer untangled clothing unit ran fine no issues. Inspection of unit shows error code for shifter fault but again that comes back to clothing being tangled around agitator. Calibrated unit ran verification cycle no issues found