Near Hot Springs, AR 71901
Doug M.
Job Details: 12/11/2019
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for long dry times,verified unit is working as designed,found plastic vent hose on back of unit and over 8 ft vent run,showed customer proper installation instructions for better dry results,verified normal operation unit checks ok"
Near Helotes, TX 78023
Tommy B.
Job Details: 12/10/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0AS05 Customer stated that the issue is the lower oven has never been used but glass is damaged. Inspection revealed this to be the case. Ordering new lower oven door glass to resolve issue.; ordrng 1 W10577911 (oven door glass)
Near Helotes, TX 78023
Tommy B.
Job Details: 12/10/2019
WASHER MAYTAG MVWB855DC1 Customer stated that the issue was that the unit will not power on. Check the voltage at the wall and also at the control. Both are receiving 120 V. Found issue to be faulty UI. Customer does not wish to proceed with repairs being out of warranty. Collected service call.
Near Boerne, TX 78015
Tommy B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer stated that the unit is not making ice. Found arm to be in the up position. Manually tested the motor and water inlet. Unit testing good now.
Near Boerne, TX 78006
Douglas H.
Job Details: 12/10/2019
WASHER MAYTAG MVWB835DW4 Last trip found metal spur on inner tub and it was tearing up clothes. Replaced inner tub and gearcase to resolve issues. Ran test everything working properly. Yes to survey and leave behind.
Near Boerne, TX 78015
Tommy B.
Job Details: 12/10/2019
REFRIGERATOR KITCHENAID KRFC704FPS Cover to top of the door has cracks preventing bolting it down. Door chime is off at this time. Also used heat to expand the gasket as the door was touching the bottom pantry handle. Ordering door cover to resolve hinge issue. ; ordrng 1 W11371720 (DOOR COVER)
Near Boerne, TX 78006
Douglas H.
Job Details: 12/10/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced freezer bins. Under warranty per receipt. Yes to survey and leave behind.
Near Boerne, TX 78006
Douglas H.
Job Details: 12/10/2019
OVEN ELECTRIC (D JENN-AIR JJW3830WS02 "Last trip found faulty control panel, UI, and blower. Replaced all part to resolve issues. Unit tested good, yes to survey and leave behind."
Near San Antonio, TX 78258
Jesus C.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer wants to reschedule. ; schdld next appmnt for 12/11 WED !
Near San Antonio, TX 78259
L
Job Details: 12/10/2019
RANGE WHIRLPOOL WFG525S0HS1 Issue door won’t close. Found door to be damage. Ordering parts. Also ordering control board. Since it’s not turning on. ; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door) and 2 W10544179 (brkt-suprt)s and 1 W11175594 and 1 W11204525 (cntrl-elec)
Near San Antonio, TX 78218
Christian G.
Job Details: 12/10/2019
DISHWASHER KITCHENAID KDPE334GPS0 Unable to return at a convenient time to customer: will return Monday to install.; schdld next appmnt for 12/9 MON !
Near Boerne, TX 78015
Colton B.
Job Details: 12/10/2019
WASHER WHIRLPOOL WFW8620HW1 Issue was broken wire. Replaced two wiring harnesses to resolve issue. Unit tested good.
Near San Antonio, TX 78255
Colton B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL GS5SHAXNT00 Called customer to reschedule for Saturday at 8am.; schdld next appmnt for 12/7 SAT 8 am
Near Boerne, TX 78015
Douglas H.
Job Details: 12/10/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "UI screen keeps blacking out. Reset power to turn screen back on. Called techline due to reoccurring issues. Spoke with Rick, he stated make sure voltages are correct to main board and UI. Voltages are good. He then stated to to replace both UI and appliance manager board. Sr 7726577609; ordrng 1 W11261165 (cntrl-elec) and 1 W11351998 (CONSOLE )"
Near Boerne, TX 78015
Douglas H.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated handle loose on refrigerator drawer. Tightened handle everything working properly. Yes to survey and leave behind.
Near San Antonio, TX 78230
Ivan B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Thawed all frost and ice out of the freezer compartment. Replaced evap motor and evap assembly. Unit should be operating properly at this time. Advised customer to give 24 hours to reach optimum temperature and if any issues to contact us.
Near San Antonio, TX 78221
Ezequiel V.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced Control board and light module ran diagnostic checks good. No errors all lights working. Job complete.
Near San Antonio, TX 78258
L
Job Details: 12/10/2019
DISHWASHER KITCHENAID KDTE204GPS0 Issue was unit not starting. Or cleaning dishes replace control board and pump motor. Ran diagnostics and quick cycle. . Unit now cleaning and working as design. Job complete.
Near San Antonio, TX 78232
Devon F.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Customer complaint was unit would dispense water very slow replaced inlet valve to resolve issue. Unit is operating as designed.
Near San Antonio, TX 78227
Jesus C.
Job Details: 12/10/2019
DRYER WHIRLPOOL WED8500DC4 Tested dryer. Can hear rattling noise during testing. Issue is intermittent. Could not find source of noise. Issue might be caused by idler pulley. Will order new pulley. ; ordrng 1 W10547287 (idler pulley)
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 12/10/2019
WASHER MAYTAG MVWX655DW0 Replaced basket wash plate gear case and housing. Ran diagnostics no error codes. Ran calibration no issues. Washer working as designed. Job complete.
Near San Antonio, TX 78232
Devon F.
Job Details: 12/10/2019
DRYER WHIRLPOOL WED6620HW0 Customer complaint was unit would not turn on replaced control board to resolve issue.
Near San Antonio, TX 78232
Devon F.
Job Details: 12/10/2019
WASHER MAYTAG MHW5630HC0 Customer complaint was unit would keep getting error codes replaced control board to resolve issue unit operating as designed.
Near San Antonio, TX 78259
Devon F.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Customer complaint was unit door not even tried to level it out as much as possible customer still unsatisfied called tech line they suggested bending the henge to even door customer don’t want nothing bent on unit. Customer needs everything perfect. Unit is operating as designed.
Near Bulverde, TX 78163
Jim G.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Heater mullion was misaligned. Removed part and reinstalled properly. Issue resolved.
Near Kerrville, TX 78028
Sherman
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB04 Upon arrival. Replaced door and emblem. No further issues at this time. Yes to survey.
Near San Antonio, TX 78216
Jesus C.
Job Details: 12/10/2019
WASHER MAYTAG MVWB835DW0 Installed new gearcase and washplate. Ran calibration cycle. Ran diagnostics verification test. No issues. Ran high spin cycle. Reached top speed. No issues during testing. Unit is working properly. Tested to complete Collected payment for labor.
Near San Antonio, TX 78229
Richard G.
Job Details: 12/10/2019
THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 Replaced lid. Tested unit. Operating as designed. Unit is good to go.
Near Kerrville, TX 78028
Sherman
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Checked unit upon arrival. Ice occasionally hanging up in end of dispensary. Advised customer on how it could hang up and cause crushed. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78213
Ivan B.
Job Details: 12/10/2019
WASHER AMANA NTW4605EW0 "Didn’t have to change gearcase. Impeller had heavy sudsing. Cleaned thoroughly and grinding sound is gone. However, the lid lock assembly is behaving erratically at this time. It keeps engaging and disengaging on its own. Ordered replacement.; ordrng 1 W10682535 (LID LOCK ASSY)"
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW7500GC2 Checked washer found bad water inlet valve error code for long fill no fill. Replaced valve ran diagnostics washer checks good.job complete.; used 1 W11165546 (VALVE) from stock
Near San Antonio, TX 78240
Christian G.
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW5700XW3 Issue stated by customer: washer not operating properly. Replaced Basket and drive pulley. Unit test good. Informed customer of survey.
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW7000DW0 Installed new control and drain pump. Ran calibration. Ran diagnostics test. Good drain. No issues during testing. Unit is working properly. Tested to complete.
Near San Antonio, TX 78240
Christian G.
Job Details: 12/10/2019
REFRIGERATOR MAYTAG MFT2574DEM00 "Issue stated by customer: refrigerator not cooling. First tech called tech line, tech line recommended compressor replacement based off of over amperage draw. Tech sheet shows 115 VAC should come out of P1(compressor) connector on EC board. Found 123 VAC from EC board complimenting over amperage draw. Called tech line again to confirm compressor replacement, spoke to Scott who also recommended sealed system tech to go out and check Freon levels. Putting customer CRP Program per nik.; ordrng 1 WPW10466675 (compressor)"
Near San Antonio, TX 78259
Devon F.
Job Details: 12/10/2019
DRYER WHIRLPOOL WED8500DC4 On marcone it says complete assembly but only get 1 part. Ordering control panel to resolve issue.; ordrng 1 W11158455 (panel-cntl)
Near San Antonio, TX 78212
Jesus C.
Job Details: 12/10/2019
REFRIGERATOR KITCHENAID KSRB25FKSS01 Tested unit. No water in icemaker tray. Bypassed optical control. Water valve turns on. Fill tube is frozen. Cleared fill tube. Good water from fill tube. Good harvest on icemaker. U it is working properly. If fill tube freezes again will need to replace Icemaker water valve. PN 2205762
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 12/10/2019
WASHER MAYTAG MVWB765FW3 "Checked washer found error code F8E1 , after first diagnostics test I was not able to get back into diagnostics. Ordering valve and board.; ordrng 1 W11165546 (valve) and 1 W11183368 (cntrl-elec)"
Near Comfort, TX 78013
Colton B.
Job Details: 12/10/2019
FREEZER WHIRLPOOL WZF79R20DW Previous tech diagnosed a bad control. Replaced control box to resolve issue. Unit kicked on and is good to go. Instructed customer to give it 24 hours to reach temp.
Near San Antonio, TX 78214
Jesus C.
Job Details: 12/10/2019
MW-HOOD COMBO WHIRLPOOL WMH32519FB0 Tested microwave. Unit powers on. Will not heat. Loud buzzing during run. Magnetron test bad. Ordering new mag. ; ordrng 1 W10693025 (magnetron)
Near , TX 78015
Colton B.
Job Details: 12/10/2019
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 "Issue was an hourglass stuck on screen. Replaced UI to resolve issue, unit tested good."
Near Helotes, TX 78023
Christian G.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Issue stated by customer: dishwasher not heating. Found F7E1 and F8E1 codes found. Drain filter clogged a bit. Cleared out and instructed customer on how often to check. Heater working. During diagnostic cycle. Ordering control.; ordrng 1 W10854221 (cntrl-elec)
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 12/10/2019
DRYER MAYTAG MEDX655DW0 Checked dryer found timer knob broken. Ordering new timer.; ordrng 1 WPW10642928 (timer)
Near San Antonio, TX 78259
Devon F.
Job Details: 12/10/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint was unit not cooling properly, called tech line they suggested following service pointer and tying thermistor to evap coil. Thawed all ice on evap and unit should be operating as designed."
Near Bulverde, TX 78163
Jim G.
Job Details: 12/10/2019
WASHER MAYTAG MHW5630HW0 Found the following errors: F0E2 oversuds F0E5 off balance Could not duplicate issues however there or might indicate that the off balance loads might account for some loads not wringing properly. Advised customer to check loads. Also noticed pedestal was slightly loose. No issues at this time.
Near San Antonio, TX 78257
Tommy B.
Job Details: 12/10/2019
RANGE WHIRLPOOL WFE320M0ES2 Last visit found issue to be chipped cooktop. Replaced with new cooktop to resolve issue. No further issues at this time.
Near San Antonio, TX 78245
Justin
Job Details: 12/10/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Replaced right side door hinge on oven, unit is good to go. Went over survey that whirlpool will send out to you with customer and leave behind."
Near San Antonio, TX 78211
Jesus C.
Job Details: 12/10/2019
WASHER AMANA NTW4516FW2 Installed new suspension. Tested washer. Noise during spin. Found wash basket was corroded. Will order new basket. ; ordrng 1 W10554251 (spin basket)
Near Schertz, TX 78154
S. L.
Job Details: 12/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced door switch defrosted evaporator tested door switch working traced short in fan circuit replaced fan motor in FC tested for 25 minutes no errors ran test 4 and frost patterns good all operations normal. Fan motor was installed 3 months ago returning old one since defective.
Near San Antonio, TX 78261
Ivan B.
Job Details: 12/10/2019
REFRIGERATOR KITCHEN AID KRFC604FSS01 Replaced stop pan. No further issues at this time. Yes to survey.
Near Bulverde, TX 78163
Jim G.
Job Details: 12/10/2019
DRYER MAYTAG MED5630HW1 No issues found found. Educated on customer use of UI. Issues resolved.
Near Bulverde, TX 78163
Jim G.
Job Details: 12/10/2019
DISHWASHER KITCHENAID KDTE104ESS3 Replaced heater. Issue resolved.
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL GU1200XTLS3 "Issue was a noisy washer. Replaced dump assembly, unit tested good. Collected P&L."
Near San Antonio, TX 78250
Christian G.
Job Details: 12/10/2019
WASHER WHIRLPOOL MVWB855DC3 Issue stated by customer: console not responding to start button. Washer not going through full cycle. Found F0E3 overload code. Instructed customer on how much to fill laundry and proper items to put in each load. Unit test good. Informed customer of survey.
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 12/10/2019
RANGE KITCHENAID KSEG700ESS3 "Replaced 4 foot level, while installing found rails bent making it a tight fit and not being able to completely level range. Ordering rails.; ordrng 1 W10390007 (rail-base) and 1 W10390008 (rail-base)"
Near Kerrville, TX 78028
Sherman
Job Details: 12/10/2019
MICROWAVE OVEN WHIRLPOOL WOC75EC0HV01 Replaced control panel. Ran diagnostics on unit. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78245
Justin
Job Details: 12/10/2019
RANGE WHIRLPOOL WFG550S0HZ1 Found right side door hinge damaged and will need to be replaced. Schedule for next Thursday. ; ordrng 1 WPW10299224 (hinge-door)
Near Boerne, TX 78006
Colton B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Issue was that we were missing a door last visit. Installed new deli drawer door, unit tested good. Customer inspected unit and signed off on it."
Near San Antonio, TX 78247
Devon F.
Job Details: 12/10/2019
WASHER MAYTAG MVWB835DW Customer complaint was unit would not power on replaced UI to resolve issue unit operating as designed.
Near , TX 78025
Sherman
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Upon arrival checked unit. Ran diagnostics on unit. Found no issues. Called tech line. Spoke to rick. Sr#-7726578608Decrease supply coming to home. Check flap for proper seal. Seal is good. Advised customer. No further issues at this time.
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01 Found faulty ice maker upon arrival. Replaced ice maker. No further issues at this time. Yes to survey and leave behind. ; used 1 WPW10764668 (ICE MAKER) from stock
Near San Antonio, TX 78023
Richard G.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced control. Ran unit through diagnostics and automatic test. All good. Unit is good to go. Customer has survey leave behind from previous visit.
Near Schertz, TX 78108
S. L.
Job Details: 12/10/2019
RANGE WHIRLPOOL WGE745C0FS01 Removed cracked cooktop replaced tested all operations normal advised of survey and paper.
Near San Antonio, TX 78258
L
Job Details: 12/10/2019
DRYER WHIRLPOOL WGD6620HW1 #7745 issue is dryer not running on found board is not working. Ordering parts W11314893; ordrng 1 3391912 (hi limit t stat) and 1 8573713 (thermal cut off) and 1 W11314893
Near San Antonio, TX 78254
Christian G.
Job Details: 12/10/2019
DRYER WHIRLPOOL WED7500GW0 Issue stated by customer: dryer adding time to cycle. Replaced wiring harness and cutoff. Light when out while installing new harness. Unit test good.; ordrng 1 WP22002263 (light bulb)
Near San Antonio, TX 78254
Richard G.
Job Details: 12/10/2019
WASHER MAYTAG MVWC565FW1 Customer complaint is that the washing machine rocks excessively and walks itself forward. Found the unit to be perfectly level. The basket was leaning towards the back of the unit. Checked suspension and found one of the back suspension rods to be bent. Need suspension.; ordrng 1 W11130362 (suspension)
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDF130PAHS0 Checked dishwasher found dispenser broken. Ordering new dispenser.; ordrng 1 W10510899 (actuator) and 1 W10514359 (solenoid assy) and 1 W10544186 (retainer) and 1 W10545345 (latch)
Near Shavano Park, TX 78230
Tommy B.
Job Details: 12/10/2019
WASHER WHIRLPOOL MAVT346AWW Last visit found broken drain pump. Swapped with new pump to resolve issue. Unit testing good now.
Near Castle Hills, TX 78213
Tommy B.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 Found mildew and mold on dishes multiple occasions since purchasing. Dishes drying fine it is the tub which is not. Customer using rinse aid. Reviewed use and care for cleaning and washing. Tech did not personally observe mildew or mold on the dishes.
Near Bulverde, TX 78163
Jim G.
Job Details: 12/10/2019
OVEN ELECTRIC (S KITCHENAID KOSE500ESS04 Determined door and bottom section were damag d presumably by the installer or during shipment. ; ordrng 1 W10351308 (brkt-suprt) and 1 W10771242 (glass-door) and 1 WPW10283008 (covr-acess)
Near Castle Hills, TX 78213
Tommy B.
Job Details: 12/10/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Customer was in home and did not hear a doorbell. Replaced ice maker and the plate and icemaker dispenser assembly to resolve issues. Unit tested good now.
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/10/2019
MW-HOOD COMBO MAYTAG MMV1174FZ2 Customer stated that the issue is that the unit will not heat. Found caused to be bad magnetron. Replaced with new magnetron and unit is testing good now with no further issues.
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Last visit found bent hinge. Replaced with new hinge to resolve door leveling issues. Unit testing good now with no further issues.
Near San Antonio, TX 78258
L
Job Details: 12/10/2019
DISHWASHER KITCHENAID KDTM804ESS2 Issue unit not draining found. Drain pump not working. Ordering pump Motor just Incase it’s needed. ; ordrng 1 W10673257 (pump&motor) and 1 W10758882 (pump-drain)
Near Cibolo, TX 78108
S. L.
Job Details: 12/10/2019
RANGE WHIRLPOOL WCE77US0HS "Checked power from LF switch and warm zone switch found infinite switches both have voltage dropping in and out, checked warming element found 2k ohms believe that is high and open LF element ordering switches and element. Rescheduling Dec 12; ordrng 1 W10275048 (elmnt-surf) and 1 W10437092 (switch-inf) and 1 W10799048 (elmnt-surf) and 1 W10799048 (elmnt-surf)"
Near San Antonio, TX 78260
Jim G.
Job Details: 12/10/2019
WASHER WHIRLPOOL WFW5620HW0 After reevaluating the machine did not need tub. Obstruction seems to have cleared itself out. Customer will monitor should it require servicing.
Near San Antonio, TX 78258
L
Job Details: 12/10/2019
DRYER MAYTAG MEDB850YG0 Issue was unit making noise. Didn’t hear noise. I put lubricant on roller Incase. Told costumer if calls back to for technician to bring a new pulley W10136930 belt drive W10136934 pulley assembly. 8547160
Near San Antonio, TX 78254
Justin
Job Details: 12/10/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HB3 "Replaced control board, tested unit to complete. Went over survey with customer and leave behind."
Near San Antonio, TX 78245
Justin
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Found ice maker bin not pushed in all the way, checked dispenser with door open holding switch and unit would dispense correctly. Door has a dent where the door switch engages. Will need to order door replacement. ; ordrng 1 W11104477 (dor-fip)"
Near Helotes, TX 78023
Colton B.
Job Details: 12/10/2019
WASHER AMANA NTW4516FW3 Issue was a leaky washer. Ran a cycle and drained the tub. Issue found to be a clogged house drain line. Water was coming back out of the drain hole. Showed customer a video of water coming back up and recommended a plumber.
Near San Antonio, TX 78254
Justin
Job Details: 12/10/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HB0 Found burn marks coming from diode and capacitor. Will replace both. ; ordrng 1 W10850446 (capactr-mg) and 1 W10886077 (diode)
Near San Antonio, TX 78260
Jim G.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Adrian SR# 7726579128 determined issue stemmed from water level fro, ice maker. Adjusted water intake from ice maker. Issue resolved."
Near Boerne, TX 78006
Colton B.
Job Details: 12/10/2019
COOKTOP ELECTRIC KITCHENAID KCED606GBL01 "Issue is non operational blower. Replaced blower, still not working. Called techline (SR: 7726582240) who said we got a bad blower out of the box, but also suggested ordering a wiring harness. Ordering new blower and harness to resolve issue. Wire harness is PSP.; ordrng 1 W11083804 (motor-blwr) and 1 W11190478 (harns-wire)"
Near San Antonio, TX 78254
Christian G.
Job Details: 12/10/2019
RANGE WHIRLPOOL WFE515S0ES1 "Issue stated: Error Code, Fault Code or Message - Oven Control What is the Error Code? F9 or F9 E0. Cleared code, unplugged unit. Voltage tested good. Checked for continuity through plug. Plugged unit back in. Ran through diagnostics. Code did not reappear. Tested terminal block and ensured all elements were working. Unit tested good"
Near San Antonio, TX 78254
Richard G.
Job Details: 12/10/2019
MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 Installed rack and turn ring. Unit is now good to go. Customer has survey leave behind from previous job.
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 12/10/2019
DRYER WHIRLPOOL WGD5000DW3 Chcked dryer had good air flow. Preformed voltage checks bad thermal cutoff and fuse . Ordering parts to repair.; ordrng 1 3392519 (thermal fuse) and 1 W10480709 (cutoff-tml)
Near San Antonio, TX 78254
Richard G.
Job Details: 12/10/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Customer complaint is that the hood light keeps blowing every time they replace it. Ordering lamp housing and bulb.; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp)"
Near San Antonio, TX 78254
Justin
Job Details: 12/10/2019
WASHER MAYTAG MVWB835DC2 "Found control board getting 120 in, but not getting anything to ui. Will order control and UI to have on hand. Console is covered, using CRP to cover the control board on unit. Collected 200.26 for service call and labor. ; ordrng 1 W11112658 (cntrl-elec) and 1 W11120178 (console)"
Near San Antonio, TX 78261
Ivan B.
Job Details: 12/10/2019
FREEZER WHIRLPOOL WRF757SDHZ00 Thoroughly defrosted unit and replaced evap motor. No further issues at this time. Advised customer to wait 24 hours and if any issues to call
Near Cibolo, TX 78108
S. L.
Job Details: 12/10/2019
MW-HOOD COMBO WHIRLPOOL WMH53520CS6 Removed control and replaced tested all operations normal do not need sensor. Advised of survey and paper.
Near San Antonio, TX 78258
Ivan B.
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW8040DW2 Replaced lid lock assembly. Lid lock still not engaging. Did all troubleshooting steps. Had the right amount of voltage and there was no spike in voltage when running the lid lock test indicating the previous ACU I put on is faulty. Ordered replacement. Rescheduled. Customer is upset. Unit has been unusable for a while and I have been out here several times. They are not upset with me just the situation and are asking for a more experienced to resolve the issue. ; ordrng 1 W10625549 (ACU)
Near San Antonio, TX 78254
Douglas H.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Last trip found faulty compressor and solenoid. Replaced both to resolve the issue. Upon vacuuming the unit. Wouldn’t hold pressure. Checked for leaks and found a crack in the condenser line to dryer right at the cavity liner. Calling techline due to location of crack. Spoke to Kurt, he stated unit is unrepairable due to the location of the broken line. Stated to let the store know they will be in touch for product replacement. Sr 7726581314"
Near La Vernia, TX 78121
S. L.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Door not sealing in FC door not sitting flush removed door defrosted resealed gasket much better found bearings on both slides are grinding loud and hard to shut door in FC ordering both slides. Rescheduling Wednesday 12/12 LAST APPOINTMENT ; ordrng 2 W11265130 (DOOR SLIDE.)s
Near Floresville, TX 78114
S. L.
Job Details: 12/10/2019
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 "Found UI touch pad not working rebooted and started working now, no loose connection no errors in diagnostics called tech line spoke to Kathy SR 7726582226 deemed this as communications error and reboot should correct issue, as soon as we hung upturned wifi on got fan error code and UI called back spoke to Andy same SR number he said replace Ui rescheduling ; schdld next appmnt for 12/16 MON !"
Near Stockdale, TX 78160
S. L.
Job Details: 12/10/2019
WASHER MAYTAG MVWB965HW0 "Light inside basket was broken, ordered light assembly. No error codes.; ordrng 1 W10591941 (LIGHT ASSEMBLY)"
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 12/10/2019
ICEMAKER (STANDA JENN-AIR JIM158XYRS2 Replaced recirculating pump ran diagnostics ice maker operating as designed. Advised customer to continuously clean ice maker due to orange tint on ice. Job complete.
Near , TX 78015
Douglas H.
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW8040DW4 Unit making grinding noise. Finding issue to be faulty gear case. Ordering gear case to resolve the issue. ; ordrng 1 W10811956 (drum assy)
Near San Antonio, TX 78253
Justin
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Unit was out of rinse aid, but customer said they had been filling it. So I know rinse dispenser is working. Running unit through diagnostics now, all test passed. Went over settings with dishwasher, went over survey and leave behind."
Near San Antonio, TX 78245
Justin
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW8000DW5 "Found F8E1, F0E3 stored in system. Replaced valve and tested in diagnostics. Unit is good to go. Went over survey with customer and leave behind. ; used 1 W1122030 (VALVE ) from stock"
Near San Antonio, TX 78245
Justin
Job Details: 12/10/2019
RANGE WHIRLPOOL WFE505W0HZ1 "Timer making no noise, neither is the rest of the unit. No tones can be heard with the tone set to on, will need control to fix issue. ; ordrng 1 W11314391 (cntrl-elec)"
Near San Antonio, TX 78258
L
Job Details: 12/10/2019
WASHER MAYTAG MVWB765FW3 Issue was washer was leaking. Found faulty water valve. Replace water valve. No more leaking. Also found tub to be have rust inside from the water leaking. Costumer wants it replaced. But will go out of town next week till February. She will called when she returns in February to get it replace. No other issues job complete. ; used 1 W11165546 (VALVE) from stock