Near Boerne, TX 78006
Colton B.
Job Details: 08/10/2020
REFRIGERATOR SAMSUNG RF23M8070SRAA Issue is a no cool freezer. Finding issue to be a restriction in the freezer evaporator. Called DH to confirm. Ordering dye drier per DH request. ; ordrng 1 WPW10143759 (dryer)
Near Boerne, TX 78006
Colton B.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM03 Issue was a no cool refrigerator section. Found no airflow to refrigerator section. Finding issue to be that whoever previously worked on unit did not install air channel correctly which kept the fan from spinning. Reinstalled insulation and back plate. We are now getting cold airflow down to the refrigerator section. Unit also needs new defrost bi-metal due frosting issues. Ordering and returning.; ordrng 1 WPW10392132 (bimetl-def)
Near San Antonio, TX 78221
Jesus C.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Tested unit. Ice maker will harvest. Slow ice production. Good water supply. Will need to replace ice maker and harness. ; ordrng 1 W10884720 (harns-wire) and 1 WPW10300024 (icemaker)
Near San Antonio, TX 78260
Jim G.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced control as the another company has already replaced fan assembly. Issue resolved.
Near San Antonio, TX 78260
Jim G.
Job Details: 08/10/2020
WASHER MAYTAG MVWX655DW1 Control is not present in bin. The issue is related to co trip board. Please reschedule once part arrives. Confirmed with Mrs. Rutledge. ; saved tckt
Near Converse, TX 78109
S. L.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Installed new valve inspected fill tube found clamp missing spoke to customer he advised me that someone accidentally bumped icemaker turned it on and it froze then rube blew off clamp missing needs tube assembly before icemaker can be on call when part comes in; ordrng 1 W11181718 (FILL TUBE)
Near San Antonio, TX 78211
Jesus C.
Job Details: 08/10/2020
WASHER MAYTAG MVWB855DC2 Installed new control and UI. Unit powers on. Ran diagnostics testing. No issues. Unit is working properly. Job complete.
Near San Antonio, TX 78227
Richard G.
Job Details: 08/10/2020
WASHER WHIRLPOOL WFW6620HC0 "Customer complaint is that the unit is leaking water from the dispenser, but it is only leaking during the quick cycle. Also states the dispenser is full of water after the cycle and has to be dumped. Customer says they stopped using softener because it was clogging the dispenser. Verified unit is leaking. Says dispenser has been replaced previously. Ordering dispenser, valves, and hoses. Will need helper on return, dryer is stacked on top of unit.; ordrng 1 W11316255 (valve) and 1 W11316255 (valve) and 1 W11316257 (hose) and 2 W11316599 (hose)s and 1 W11316604 (hose) and 1 W11465532 (DISPENSER )"
Near San Antonio, TX 78250
Justin
Job Details: 08/10/2020
RANGE WHIRLPOOL WFE525S0HV1 Double ticket please close.
Near San Antonio, TX 78251
Richard G.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Customer complaint is that the evaporator is frozen over and the refrigerator is warm. Gave customer a quote on repair.; ordrng 1 W10838965 (thermistor) and 1 W10913629 (harns-wire) and 1 WP2315539 (motor-evap) and 1 WPW10383615 (thermistor)
Near Boerne, TX 78015
Douglas H.
Job Details: 08/10/2020
REFRIGERATOR SAMSUNG RF23HCEDTSR/AA Last trip found faulty EVAP cover and temp sensor. Replaced both after defrosting unit to resolve the issue. Unit now testing good. No further issues at this point. Collected P&L
Near San Antonio, TX 78210
Steven G.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Checked refrigerator went to replace dyer and lock ring on suction line did not have right size lock ring image that talked to tech line and voiced my concerns ordered part; ordrng 3 W11400726 (LOCK RING)s
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 08/10/2020
ICEMAKER (STANDA JENN-AIR JIM158XYRS2 "Checked ice maker found good pumps god recirculating and drain, evaporator is cooling evenly, no issues found with ice maker . Job complete."
Near San Antonio, TX 78230
Tommy B.
Job Details: 08/10/2020
REFRIGERATOR JENNAIR JRSDE24 Customer stated that the issue is the unit does not make ice. Found icemaker to be functional and suspect a control board issue. Control is discontinued and customer wishes to purchase an icemaker. Collected service call. Quoted icemaker cost at plus tax. ; ordrng 1 D7824706Q (ice maker)
Near San Antonio, TX 78245
Richard G.
Job Details: 08/10/2020
WASHER ROPER RTW4516FW2 Replaced valves and drain pump. Tested to complete. Unit is good to go.
Near San Antonio, TX 78260
Shawn W.
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW7000DW4 Entered diagnostics and received error code F0 E4 Spin Limited by Water Temperature and F3 E2 Inlet Water Temperature Fault and F0 E3 Overload and F8 E1 Long Fill. Ran service e test mode manual and found that the cold water valve was not working. I replaced the valve W11220230 form my truck stock. Tested valve and ran calibration. Unit fully operational. Whirlpool is covering parts and labor. Customer paid our service fee in full.; used 1 W11220230 (VALVE) from stock
Near San Antonio, TX 78249
Tommy B.
Job Details: 08/10/2020
DRYER WHIRLPOOL WED70HEBW0 Customer stated the issue is the door won’t close due to lint screen not fully descending. Found issue to be caused by the holder being warped. Resolved issue by identifying issue and figuring how it can be inserted. Also used a vacuum to clean all lint from inside. Collected service call and labor.
Near San Antonio, TX 78244
S. L.
Job Details: 08/10/2020
DISHWASHER MAYTAG MDB4949SDZ Found f6 e4 error code ran unit found no fill pump run dry checked screen in valve checked float switch found plastic from dishware stuck under float causing unit to read open switch when there is no water inside cleaned out float tested all operations normal cleared error codes
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 08/10/2020
REFRIGERATOR KITCHENAID KDFM404KPS0 Replaced inline fuse and control board. Unit is working as designed no error codes. Job complete.
Near San Antonio, TX 78249
Tommy B.
Job Details: 08/10/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Previous visit found faulty pump. Swapped out with a new pump to resolve issue and unit is skipping street to recirculating without bringing water to the tub. Ordering new control to resolve issue.; ordrng 1 W10854221 (cntrl-elec)
Near San Antonio, TX 78256
Colton B.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Customer said unit had already been fixed.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 08/10/2020
REFRIGERATOR IKEA IX5BBEXDS00 "Checked refrigerator ice maker no issues with harvest cycle customer stated arm getting stuck in up position, adjust arm tested ice maker no issues. Job complete."
Near San Antonio, TX 78245
Richard G.
Job Details: 08/10/2020
DRYER MAYTAG MEDX655DW1 Installed knobs. Unit is good to go.
Near San Antonio, TX 78261
Shawn W.
Job Details: 08/10/2020
WASHER WHIRLPOOL MVWX655DW1 "Ran diagnostics and found Error Code F0E5 off balance load F8 E1 No fill Long fill . Ran automatic test mode and all loads functioned. However, there is an tremendous wobbling happening with the tub that would indicate a suspension problem. Replaced suspension, and although it improved a bit, it was not functioning as designed. Called Tech Line talked to Scott. Suspicious of driven hub. SR# 7728508281. I tried to gain access and was denied using my techniques as well as SGs techniques. Called N to explain where I was at. We were at the point of needing to or possibly breaking the impeller. I spoke with the client about the costs involved and he decided to not move forward with the repair because it would become to cost prohibitive. I replaced the previous suspension and secured the new part. Client paid our service fee in full with military discount."
Near San Antonio, TX 78244
S. L.
Job Details: 08/10/2020
WASHER MAYTAG MVWB835DW0 Found over heating drain pump needs pump quote customer paid service and used remaining cash towards balance paid up front remaining balance is rescheduling Tuesday ; ordrng 1 WPW10581874 (pump-water)
Near San Antonio, TX 78209
Steven G.
Job Details: 08/10/2020
MICROWAVE OVEN KITCHENAID KBHS109BSS00 "Checked microwave found unit not starting found F2 E1 fault code stuck key pad, could not clear, customer to buy new unit"
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 08/10/2020
OVEN ELECTRIC (D KITCHENAID KODC304ESS00 Replaced thermal fuse and fixed tsat due to no heat in upper oven replaced control board due to error code f1e1 after replacement tested oven no issues oven is working as designed. Job complete.
Near Boerne, TX 78015
Douglas H.
Job Details: 08/10/2020
COOKTOP ELECTRIC JENN-AIR JIC4430XB00 Replaced module to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind
Near San Antonio, TX 78245
Richard G.
Job Details: 08/10/2020
WASHER MAYTAG MVWC565FW2 Do not have control. Paperwork says hold location 04. Need control.; ordrng 1 W11399433 (CONTROL)
Near San Antonio, TX 78247
Shawn W.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Replaced the start relay. Tested unit. Compressor kicked on and unit began to cool. Asked client to wait 24 hours before placing food in the unit. Functioning as designed.
Near San Antonio, TX 78254
Tommy B.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRS315SDHB02 Called tech line spoke to Austin. SR7728509464 Recommends swapping control and the heat shield to resolve issue.; ordrng 1 W10194475 (shield) and 1 W11203924 (contrl-box)
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Checked refrigerator found frost build up on freezer door adjust gasket for better seal, also found pantry drawer at set to max cold adjust level to optimal temperature. U it is working as designed. Job complete."
Near Boerne, TX 78006
Douglas H.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Unit not cooling and leaking from dispenser. Found issue to be faulty start device not allowing the compressor to function properly. Replaced start device to resolve the issue. Unit began cooling immediately upon testing. Leaking was happening due to ice melting from no cool. Yes to survey and leave behind. ; used 1 8201786 (START DEVICE) from stock
Near San Antonio, TX 78242
Jesus C.
Job Details: 08/10/2020
WASHER ROPER RTW4516FW2 Tested washer. Lid not locking. Will need new latch. ; ordrng 1 W11307244 (latch)
Near La Vernia, TX 78121
S. L.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Removed grill replaced filter head turned water on cycled dispenser and icemaker all operations normal no leaks advised of survey.
Near Live Oak, TX 78233
Shawn W.
Job Details: 08/10/2020
WASHER AMANA NTW4516FW2 Replaced actuator and drive pulley. Ran calibration and tested unit in Service Test under Automatic test mode. Shifter is now working as designed. Unit fully operational.
Near La Vernia, TX 78121
S. L.
Job Details: 08/10/2020
ICEMAKER (STANDA KITCHENAID KUIX505ESS1 "Found condenser fan motor out compressor working voltage present quoted remaining balance rescheduling Wednesday ; ordrng 1 W10124096 (fan,motor)"
Near San Antonio, TX 78254
Justin
Job Details: 08/10/2020
DISHWASHER KITCHEN AID KDPM604KBS0 "Replaced inlet water valve, tested to complete."
Near San Antonio, TX 78256
Colton B.
Job Details: 08/10/2020
DRYER WHIRLPOOL WED5620HW0 "Replaced UI, unit tested good."
Near San Antonio, TX 78256
Douglas H.
Job Details: 08/10/2020
REFRIGERATOR MAYTAG MFI2569VEM "Unit not making ice. Found unit ice maker is calling for water when jumped, valve tested good. Found ice maker motor stalled out. Quoted 315 for P&L. Customer wants to proceed with repair. Rescheduled for part eta"
Near San Antonio, TX 78207
Douglas H.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Replace compressor and mount kit. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling instantly upon testing. No further issues at this point. Advised customer to allow unit 24 hours with doors closed before putting food in. No further issues at this point."
Near San Antonio, TX 78253
Justin
Job Details: 08/10/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Found code E5, unplugged for 2 minutes to see if I could clear fault. Running 57, then test 45. All test passed, rechecked 56, no codes."
Near San Antonio, TX 78257
Douglas H.
Job Details: 08/10/2020
ICEMAKER (STANDA KITCHENAID KUIC18NNTS1 "Called and spoke with tenant, she wants the parts in hand prior to arrival. Stated no need to come today with out the parts. Called and left vm for property manager with quote for P&L of 269.49. One of the parts is on b/o; ordrng 1 W10863947 (HOSE) and 1 W11179302 (CLEANER) and 1 WP2185626 (TUBE)"
Near San Antonio, TX 78250
Tommy B.
Job Details: 08/10/2020
DRYER WHIRLPOOL WED4815EW1 Call tech line and spoke to Robert. Voltage check reveals no neutral. Customer to contact electrician
Near San Antonio, TX 78209
Steven G.
Job Details: 08/10/2020
REFRIGERATOR MAYTAG MRT118FFFH04 "Checked refrigerator found refrigerator freezing food and freezer evaporator doesn’t have a good frost pattern, replaced compressor vacuumed and charged unit everything is is working normal now ; used 2 W10890128, 3 W10890131 (LOCK RING ), and 1 WPW10143759 (DRIER-HV) from stock"
Near San Antonio, TX 78255
Douglas H.
Job Details: 08/10/2020
REFRIGERATOR LG LFXS30766SB/00 "Confirmed diagnosis of faulty compressor. Quoted 918.05 for P&L. Customer stated parts still covered under manufacturer warranty. Explained that if the parts are still covered under warranty that they need to call LG to get a service company that is authorized to work on their manufacturer warranty, as they wouldn’t cover it if we did the work and if we did the work we would have to charge for Parts and labor. ESTIMATE ONLY!; rqstng P&A on 1 TCA38151706 (COMPRESSOR )"
Near San Antonio, TX 78254
Justin
Job Details: 08/10/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS02 "Tech ordered wrong color for unit, ordering correct console now. ; ordrng 1 W11297728 (console)"
Near San Antonio, TX 78228
Richard G.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Replaced diffuser, evap fan motor, and harness. Tested to complete. Unit is good to go."
Near San Antonio, TX 78256
Colton B.
Job Details: 08/10/2020
DRYER WHIRLPOOL WED7000DW2 "Issue was bad control board. Replaced control, unit tested good."
Near San Antonio, TX 78228
Richard G.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Wrong door was ordered. Need stainless freezer door.; rqstng P&A on 1 LW10691266 (dor-fip), states that autho needed"
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 08/10/2020
REFRIGERATOR KITCHEN AID KBSD602ESS01 This unit will actually need 5 more lights. Parts ordered.; ordrng 1 W11462342 (MODULE) and 1 W11462342 (MODULE) and 1 W11462342 (MODULE ) and 1 W11462342 (MODULE) and 1 W11462342 (MODULE)
Near San Antonio, TX 78249
Tommy B.
Job Details: 08/10/2020
THIN-TWIN 24' LE MAYTAG WET4024HW0 "After swapping out lid latch, unit locks when entering diagnostics and will not unlock. Ordering a new control board to resolve issue. Will contact tech line on return visit. Will contact tech line on return visit; ordrng 1 W11189137 (cntrl-elec)"
Near San Antonio, TX 78218
Steven G.
Job Details: 08/10/2020
DRYER WHIRLPOOL WED5000DW2 "Checked dryer customer complaint is they smell plastic burning went over unit could not detect any smells, ran dryer unit is heating and cycling properly, found wall outlet power cord was very hot and discolored customer to replace wall outlet"
Near San Antonio, TX 78249
Colton B.
Job Details: 08/10/2020
WASHER MAYTAG MVWB765FW0 Customer informed me that they’ve had big plumbing issues and that the plumber told them not to repair unit until plumbing work is done. Told customer I’d reschedule appointment for next Thursday after house plumbing is repaired. I’m ordering new valve because unit probably needs one and I don’t know if I’ll be the tech coming back. Customer will call if rescheduled appointment is not going to work. ; ordrng 1 W11165546 (valve)
Near La Vernia, TX 78121
S. L.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Removed grill replaced filter head turned water on cycled dispenser and icemaker all operations normal no leaks advised of survey.
Near San Antonio, TX 78239
Steven G.
Job Details: 08/10/2020
RANGE MAYTAG MER6600FZ2 "Checked range found oven door not closing, found right hinge broken replaced hinge checked operation door is closing properly now ; used 1 WPW10299224 (HINGE-DOOR) from stock"
Near San Antonio, TX 78260
Jim G.
Job Details: 08/10/2020
WASHER WHIRLPOOL WFW6620HC0 Several tests were run before leaving on previous visit. No leaks what so ever.
Near San Antonio, TX 78253
Justin
Job Details: 08/10/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Spoke with customer about appointment, not going to be home until 4. Need to order icemaker for unit. Rescheduled for Tuesday next week. ; ordrng 1 W11294907 (icemaker)"
Near Adkins, TX 78101
Steven G.
Job Details: 08/10/2020
FREEZER WHIRLPOOL WZF79R20DW03 Checked freezer found evaporator iced up cleared ice and found control not going into defrost replaced control checked operation unit working normal now
Near San Antonio, TX 78239
Steven G.
Job Details: 08/10/2020
WASHER MAYTAG MVWC565FW0 Checked washer went to replace transmission could not get agitator off stuck to shaft will have to cut off ordered; ordrng 1 W10821990 (AGITATOR)
Near San Antonio, TX 78254
Richard G.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint is that the icemaker has low ice production. Unit is out of manufacturer warranty, states he has a warranty through Best Buy. Informed customer he will need to contact Best Buy and have it dispatched to us for repair. Will need to order icemaker WPW10300024 and valve W11043013 for return visit."
Near Universal City, TX 78148
Steven G.
Job Details: 08/07/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Checked refrigerator found left hand door not making good contact with door switch, adjusted door hinge checked operation unit is working normal now"
Near San Antonio, TX 78209
Steven G.
Job Details: 08/07/2020
ICEMAKER (STANDA KITCHENAID KUIP15PRXX1 "Checked ice maker found leak in system, replaced all sealed system parts and bad circulation pump vacuumed unit and charged checked operation unit is working properly now"
Near San Antonio, TX 78244
Steven G.
Job Details: 08/07/2020
WASHER MAYTAG MVWX655DW0 "Checked washer found wash plate stripped, customer to fix themselves"
Near San Antonio, TX 78253
Douglas H.
Job Details: 08/07/2020
FREEZER WHIRLPOOL WZF34X16DW04 "Unit stopped cooling properly. Found issue to be a partial restriction in the EVAP. Evacuated unit, vacuumed unit and recharged unit to resolve the issue. Unit began cooling immediately upon testing. No further issues at this point."
Near Bulverde, TX 78163
Douglas H.
Job Details: 08/07/2020
ICEMAKER (STANDA JENNAIR JIM158XYRS0 Confirmed unit had a faulty compressor. Replaced compressor to resolve the issue. Unit cooling adequately now and was making ice prior to departure from home. No further issues at this point.
Near San Antonio, TX 78259
Jim G.
Job Details: 08/07/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Duplicated ticket.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW9200SQA12 "Called customer to state tech was in route, quoted customer on repair customer stated they no longer need service job complete."
Near Floresville, TX 78114
Steven G.
Job Details: 08/07/2020
REFRIGERATOR JENN-AIR JS48NXFXDE01 Checked refrigerator found freezer light out replaced module all lights are working properly now
Near Mico, TX 78056
Justin
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Place perma gum at bottom of drip tray, place clamps and zip ties at each corner of the evaporator coil to help secure it in. Customer will keep an eye on unit to see if this made any difference."
Near Boerne, TX 78006
Douglas H.
Job Details: 08/07/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG Last tech found faulty ice maker and needed bin assembly. Replaced both after breaking apart old bin to remove. Unit now testing good. No further issues at this point.
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 08/07/2020
WASHER AMANA NFW5800HW0 "Replaced valve and sensor to resolve issue of continuously filling, after replacement ran quick wash cycle no issue. No error codes. Job complete."
Near San Antonio, TX 78215
Ezequiel V.
Job Details: 08/07/2020
RANGE WHIRLPOOL WFE515S0ES2 Replaced control board on range due to error code F9E0 after replacement error code went away no issues during operation or testing. Job com0ete.
Near San Antonio, TX 78259
Jim G.
Job Details: 08/07/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Duplicated ticket.
Near Stockdale, TX 78160
Steven G.
Job Details: 08/07/2020
WASHER MAYTAG MVWB835DW2 "Checked washer found fault code F6E3 replaced console, at start up tone chimed one time after that nothing ran test unit worked but I think it will not work long, if customer calls back order UI and control board please"
Near San Antonio, TX 78261
Jim G.
Job Details: 08/07/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Could not duplicate issue however I did perform a factory software reset. No errors in diagnostic menus related to this issue.
Near Boerne, TX 78006
Douglas H.
Job Details: 08/07/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG Last tech found faulty ice maker and needed bin assembly. Replaced both after breaking apart old bin to remove. Unit now testing good. No further issues at this point.
Near San Antonio, TX 78251
Richard G.
Job Details: 08/07/2020
DRYER WHIRLPOOL WED4850HW0 Replaced pts switch. Tested to complete. Unit is good to go.
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 08/07/2020
COOKTOP GAS JENN-AIR JGC7530BS00 Unit needs a new assembly indicator led light. Part ordered.; rqstng P&A on 1 W10623921 (light-ind)
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 08/07/2020
REFRIGERATOR KITCHEN AID KBSD602ESS01 Unit will need a new led. Part ordered.; ordrng 1 W11462342 (MODULE)
Near Boerne, TX 78006
Colton B.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Issue was a frosted over refrigerator evaporator. Replaced thermistor and UI to resolve issue. Unit tested good.
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 08/07/2020
WASHER MAYTAG MVWB855DC4 Customer was experiencing load noise during spin and having occasional problems with draining. During the spin test in service mode the unit is definitely not functioning as designed and sounds like a rocket ship taking off. Agitate was fine and the unit is draining well. Called SG. We decided to change the gear case and the hub. I ordered all parts related.; ordrng 1 W10734521 (slider) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer)
Near Kerrville, TX 78028
Colton B.
Job Details: 08/07/2020
WASHER MAYTAG MVWX655DW "Issue believed to be a faulty control. Found no issues with unit. Only error code was for lid latch, however that is operating well. No issues."
Near Spring Branch, TX 78070
Jim G.
Job Details: 08/07/2020
DISHWASHER WHIRLPOOL JDB8700AWS3 Butch SR#7728501361 verified issue was at door switch. I realigned it and verified no obstruction. Issue resolved. Collected service fee.
Near , TX 78015
Douglas H.
Job Details: 08/07/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Last tech found faulty console. Upon opening the box noticed wrong color of console was ordered. Didn’t install incorrect part. Ordering correct part needed. Console SS on b/o.; ordrng 1 W11297728 (CONSOLE SS )
Near Castroville, TX 78009
Douglas H.
Job Details: 08/07/2020
ICEMAKER (STANDA SCOTSMAN SCN60PA-1SU "ESTIMATE ONLY! Complaint of squealing noise while making ice. Found noise coming from ice impeller. Removed impeller to find the bearing went out/ on its way to full failure on the breaker. Quoted 956.63 for part alone. Customer wants to think about repair. ; rqstng P&A on 1 A39531-001 (BREAKER W/ BEARING ), states that autho needed"
Near Spring Branch, TX 78070
Jim G.
Job Details: 08/07/2020
WASHER MAYTAG MVWC565FW2 I verified no issue with the drain pump at all. Diagnostics revealed no error codes. Unit passed all diagnostics. I did notice the unit was a bit off balance. I leveled all the feet. Issue appears to have been resolved. Used wire tie to secure harness during evaluation. ; used 1 WP8567668 (WIRE TIE) from stock
Near San Antonio, TX 78259
Shawn W.
Job Details: 08/07/2020
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Replaced console. UI came on. Set time, date and model configuration. Ran 2 component activation tests for all loads. all loads functioning as designed. Preheated temperature to 275 F . Unit is functioning as designed."
Near San Antonio, TX 78254
Justin
Job Details: 08/07/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Found control working fine, this builder puts the dishwasher on a light type switch on the wall. Customer wasn’t aware of the switch."
Near Spring Branch, TX 78070
Jim G.
Job Details: 08/07/2020
WASHER MAYTAG MVWC565FW2 Replaced drain pump. Issue resolved.
Near Boerne, TX 78015
Colton B.
Job Details: 08/07/2020
RANGE WHIRLPOOL WFG505M0BS3 Issue is that door is hot to the touch while cooking. Finding issue to be a warped door. Ordering the parts that are warped and returning. Front panel is PSP item. ; ordrng 1 W11176456 (glass-door) and 1 W11389703 (CROSS SUPPORT)
Near San Antonio, TX 78233
Shawn W.
Job Details: 08/07/2020
WASHER MAYTAG MVWC400XW4 Drained the excess water with wet dry vac. Replaced drain pump and replaced control board. Ran calibration and automatic test mode. Unit is now fully operational.
Near Boerne, TX 78006
Douglas H.
Job Details: 08/07/2020
DRYER WHIRLPOOL GEW9200LW2 Unit not heating. Found issue time be faulty element. Quoted 287.96 for all costs. Customer wanted to proceed with repair. Replaced element from stock to resolve the issue. Unit now functioning as designed. No further issues at this point. Collected all costs. ; used 1 WP3387747 (ELEMENT) from stock
Near San Antonio, TX 78252
Jesus C.
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Moisture buildup on ice maker fascia heater. Called tech line. Sr 7728219023. Suggest replacing UI to correct issue. ; ordrng 1 W11330971
Near Helotes, TX 78023
Richard G.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced icemaker. Tested to complete. Unit is good to go
Near Lakehills, TX 78063
Justin
Job Details: 08/07/2020
WASHER MAYTAG MVWB835DW4 "New console ui came with a small scratch on it, replaced both control and console. Took photos of small scratch. Customer wants to replace damaged console. ; rqstng P&A on 1 W11112656 (console)"
Near San Antonio, TX 78254
Tommy B.
Job Details: 08/07/2020
RANGE WHIRLPOOL SCS3017RS05 Replaced the right front office to resolve burner lighting issues. Unit tested good at the conclusion of service. Collected parts and labor.
Near Kerrville, TX 78028
Colton B.
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW5000DW1 Called ahead to customer. Unit is working again. Quoted about over the phone for a control board replacement with SC and Labor included. Customer will call back if he wants repair done.
Near Stockdale, TX 78160
Steven G.
Job Details: 08/07/2020
WASHER MAYTAG MVWB835DW4 Called customer no since going out without a part ordered lid and hinge since it cracked in the same place as before ; ordrng 1 W10594153 (lid hinge) and 1 W11082608 (LID)
Near San Antonio, TX 78254
Justin
Job Details: 08/07/2020
DRYER WHIRLPOOL WED8500DC4 "Ran vent test, unit failed to pass vent test. Replaced idled pulley and unit is running much better."