Near San Antonio, TX 78261
Shawn W.
Job Details: 12/27/2019
DRYER WHIRLPOOL WED5620HW0 "Found that the user interface was responding to key entry, audio was working but the LEDs were not producing visual feedback. I checked the harness wire between the control board and the HMI and all three pins/wires had continuity. Conduct Test 1 and 6. Unit has proper VAC from outlet to control board to HMI. Needs new HMI/UI. I ordered part.; ordrng 1 W11296383 (cntrl-elec)"
Near Fair Oaks Ranch, TX 78015
Tommy B.
Job Details: 12/27/2019
REFRIGERATOR KITCHENAID KBFN506ESS01 "Customer stated the issue is that the unit is not making ice, in addition to the doors not being level and there’s a squeaking noise on the right hand door. It appears as though the contractor has made a mistake in the installation process. Coordinating with contractor to resolve issues in addition to speaking with field supervisor. Ordering door skin to resolve cosmetic problem.; ordrng 1 W10799269 (door-skin)"
Near San Antonio, TX 78254
Christian G.
Job Details: 12/27/2019
RANGE WHIRLPOOL WFE515S0ES1 "Issue stated by customer: oven displaying F1E3 error code. Could not find code in tech sheet. Replaced control, unit tested good. No error codes displayed. Informed customer of survey."
Near FAIR OAKS, TX 78015
Tommy B.
Job Details: 12/27/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Customer stated that the first time they ran both ovens at the same time, the inner glass on the lower oven door broke. Ordering glass to resolve issue..; ordrng 1 WPW10618107 (glass-door)"
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/27/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 Tested microwave. Unit chocked on and off during testing. Replaced door switch. Unit now working properly. No further issues. Tested to complete. ; used 1 W10727360 (SWITCH) from stock
Near Converse, TX 78109
S. L.
Job Details: 12/27/2019
WASHER MAYTAG MVWX655DW1 No error codes found rusted water supply lines and shut off valves but no water leaking at this time for leaks on unit in idle and running no leaks or damaged parts. Had dryer to look at at same time and did find moisture accumulation in dryer vent due to poor ducting advise customer to change hoses and shut offs and to het dryer vent cleaned and inspected for leaking in roof. Advised of survey and paper.
Near Boerne, TX 78006
Tommy B.
Job Details: 12/27/2019
DRYER MAYTAG MEDB765FC0 Customer stated that the issue is that the unit will not power on. Check circuit breakers and multiple terminal block. Unit is completely unresponsive at the user interface. Ordering new consul and control to resolve issues.; ordrng 1 W10914394 (cntrl-elec) and 1 W11170247 (console)
Near San Antonio, TX 78254
Jesus C.
Job Details: 12/27/2019
DRYER MAYTAG MED6630HC0 Tested dryer. Moisture built up on console. Console responding intermittently. Will order new console. Ordering kit for noise issue. ; ordrng 1 W11296405 and 1 W11401018
Near San Antonio, TX 78253
Christian G.
Job Details: 12/27/2019
VENTHOODS UNKNOWN UXT4230ADS2 "1981, reschedule.; schdld next appmnt for 12/30 MON !"
Near San Antonio, TX 78254
Christian G.
Job Details: 12/27/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Issue stated. Washer won’t power on. Replaced wiring harness. Unit powers on and tested good.
Near San Antonio, TX 78260
Jim G.
Job Details: 12/27/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Ordered main harness and grease trap. ; ordrng 1 W10208631A (filter) and 1 W11219761 (harns-wire)
Near San Antonio, TX 78250
Jesus C.
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW7800XW2 Lid on washer is cracking near hinge. Ordering new lid. ; ordrng 1 W10349235 (lid)
Near San Antonio, TX 78254
Tommy B.
Job Details: 12/27/2019
DISHWASHER KITCHENAID KDPE234GPS0 Customer stated that the unit is not dissolving soap but is completing cycles. Ran diagnostics and revealed error codes F3E3 F7E1. Unit is not pumping water nor initiating cycles. Ordering parts to resolve issue.; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)
Near San Antonio, TX 78254
Christian G.
Job Details: 12/27/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Issue stated by customer: lines through display on built in oven. Replaced console. Unit test good. Informed customer of survey.
Near San Antonio, TX 78254
Christian G.
Job Details: 12/27/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Issue stated by customer: rack causing electricity while microwaving. Found burnt supports and burnt inner cabinet. Replaced inner supports and rack. Unit still causing electricity in cabinet while operating. Please see pictures where inner cabinet was burnt. Unit un repairable.
Near Schertz, TX 78154
Shawn W.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 I found the temperatures to be off and my assessment was that it needed a new control board. In regards to the water pressure. I explained to the client that they were only getting 3 ounces when they should have been getting 9 on my time test. They did have an RO system recently and I explained the specifications they would need for the water pressure going into the RO system as well as from the RO system into the refrigerator for optimal ice production. I ordered the new control board.; ordrng 1 W10867574 (cntrl-elec)
Near San Antonio, TX 78251
Christian G.
Job Details: 12/27/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 "Issue stated by customer: water dispensing intermittently or not at all, usually will dispense once after filter removal. Found service pointer that offered regulator kit to resolve high water pressure issue. Installed part with new led line. Unit tested good. Informed customer of survey."
Near San Antonio, TX 78260
Jim G.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Andrew SR 7726424546 determined issue is due to UI. Customer declined repair but will call back to schedule if they decide to repair.
Near Kingsville, TX 78363
Adam
Job Details: 12/27/2019
DRYER AMANA NED4655EW1 Inspection of unit shows unit getting correct voltage but timer will not advance or stop itself automatically timer continues to run. Replace timer to resolve issue; ordrng 1 W10745655 (timer)
Near San Antonio, TX 78260
Ivan B.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Door was not installed properly. Detached and reattached doors and unit working properly at this time. Yes to survey and leave behind.
Near Kingsville, TX 78363
Adam
Job Details: 12/27/2019
WASHER MAYTAG MVWB835DW3 Inspection of unit shows error code F6 E2 miscommunication between control and interface. Replace both control and interface to resolve issue. Job will require authorization.; rqstng P&A on 1 W11035014 (console) and 1 W11105155 (cntrl-elec)
Near San Antonio, TX 78260
Ivan B.
Job Details: 12/27/2019
FREEZER WHIRLPOOL WZF34X16DW01 Checked freezer. Drip pan had some standing water and debris. And door gasket was a little mildest. Put a cup of bleach in the drip pan and cleaned the gasket as well. No further issues at this time.
Near Falfurrias, TX 78355
Adam
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW4616FW2 Inspection of unit shows error code for motor fault. Visual inspection of wire harness underneath unit shows wire has split/broken loose because harness rubs against mounting points for capacitor. Replaced actuator capacitor and lower harness to resolve issue.; ordrng 1 W10815026 (actuator) and 1 W10866238 (capacitor) and 1 W10899776 (harns-wire)
Near Comfort, TX 78013
Steven G.
Job Details: 12/27/2019
FREEZER WHIRLPOOL WZF79R20DW03 "Checked freezer found not cooling, checked and found locked compressor, replaced compressor vacuumed and charged checked operation unit is working normal now"
Near San Antonio, TX 78258
Ivan B.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM Checked refrigerator. Put into diagnostics. Received no error codes and ice maker function along with the rest of the component function activated normally. Noticed shallow ice cubes and water leaking through dispenser. Customer informed me that unit works properly again after tripping the breaker causing me to wonder if it is a power issue. Checked outlet behind fridge. Outlet not pushing enough power. Multimeter gave reading of about 98V instead of 110. Customer will have electrician look at the issue.
Near Port Aransas, TX 78373
John L.
Job Details: 12/27/2019
RANGE WHIRLPOOL WFE320M0ES2 "Inspected unit, found issue to be with hinges. Hinges tend to bind up. Replace to resolve this issue.; ordrng 1 W10299226 (hinge-door) and 1 W10299227 (hinge-door)"
Near San Antonio, TX 78209
Ivan B.
Job Details: 12/27/2019
DISHWASHER KITCHEN AID KUDE48FXSS5 Checked dishwasher. Ran diagnostics got no fault codes. Checked hoses. Adjuster connections and drain line. Unit draining properly and no leakage. Collected 113.66
Near Corpus Christi, TX 78414
John L.
Job Details: 12/27/2019
DRYER WHIRLPOOL WED5000DW2 "Inspected unit, or an air flow test. You need filled test, issue with ventilation it on home. Also gasket on door is torn creating massive gap’s. Replace gasket to resolve issue.; ordrng 1 W10389571 (seal-door)"
Near Corpus Christi, TX 78413
John L.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Inspected unit, found issue with icemaker. Wrong icemaker was shipped, icemaker that was installed was w10300022. Icemaker needed is w10300024.; ordrng 1 W10300024 (icemaker)"
Near San Antonio, TX 78258
Jim G.
Job Details: 12/27/2019
RANGE KITCHEN AID KDRP487MSS03 Customer decided against repair given cost and number of attempts to repair.
Near Boerne, TX 78015
Tommy B.
Job Details: 12/27/2019
DRYER MAYTAG MEDB835DC4 Called techline spoke to Steve. SR7726732954F4E4 was revealed in diagnostics. The unit is not receiving 240 V at the terminal block. Customer instruct to arrange an electrician to verify wiring to home is proper.
Near San Antonio, TX 78247
S. L.
Job Details: 12/27/2019
DRYER MAYTAG MEDC465HW0 Found thermal cutoff stuck open not allowing element to energize used stock part from van to replace part number 3977393 that failed with exact match from kit stock part did not use thermostat since they don’t match and is not needed advise customer to change foil vent for performance and safety and of paper and survey.; used 1 279816 (CUTOFF-TML) from stock
Near Schertz, TX 78154
S. L.
Job Details: 12/27/2019
DRYER WHIRLPOOL WED8000DW4 Customer has foil vent installed and duct is restricted advised to get vent cleaned and purchase rigid vent hose for safety and performance. Found open element replaced element with van stock vacuumed out cabinet tested all operations normal advised of survey and paper. No email provided. DOP attached to work order. ; used 1 WP3387747 (ELEMENT) from stock
Near San Antonio, TX 78219
Steven G.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Checked refrigerator found bad Evaporator fan motor, cleaned drain and replaced fan motor checked operation unit working normal now ; used 1 WP2315539 (MOTOREVAP) from stock"
Near San Antonio, TX 78223
Steven G.
Job Details: 12/27/2019
DRYER MAYTAG MEDX655DW1 "Checked dryer found loud vibration while running, found broken blower wheel, replaced blower wheel checked operation unit working properly now ; used 1 WP694089 (WHEEL) from stock"
Near Kirby, TX 78219
Steven G.
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW4815EW1 "Checked washer found no fault codes ran test cycle all components check fine, ran cycle unit working properly, checked power supply checked ok can not find any problems at this time customer to call if any problems arise"
Near Benton, AR 72019
Doug M.
Job Details: 12/27/2019
WASHER MAYTAG MVWC465HW2 "Called customer in route,customer informed me of death in family needs to reschedule ; schdld next appmnt for 1/2 THU !"
Near Selma, TX 78154
S. L.
Job Details: 12/27/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Unplugged unit defrosted RC evaporator . Replaced thermistor for evaporator on RC and sealed with electronic sealant on connector. Replaced control and Ui tested all operations normal advised of survey and paper.
Near Bryant, AR 72022
Doug M.
Job Details: 12/27/2019
dishwasher WHIRLPOOL DU1048XTPQ0 "Inspected unit for water leak found hole in bottom of tub causing water leak,diagnosed to need tub; rqstng P&A on 1 W10413848 (tub)"
Near Cibolo, TX 78108
S. L.
Job Details: 12/27/2019
WASHER MAYTAG MVWB765FW0 Removed old console replaced with new ran service cycle no errors all operations normal advised of survey and paper.
Near Rockport, TX 78382
John L.
Job Details: 12/27/2019
MICROWAVE WHIRLPOOL WMH31017HZ3 "Installed components, tested after install. Issue resolved."
Near Ingleside, TX 78362
John L.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRT3L1SZYB00 "Inspected unit, issue with icemaker. Customer no longer wanted icemaker because was no longer in use. Shut off icemaker issue resolved."
Near Robstown, TX 78380
John L.
Job Details: 12/27/2019
WASHER AMANA NTW4516FW3 "Installed valves, ran recalibration. Issue has been resolved."
Near Corpus Christi, TX 78418
John L.
Job Details: 12/27/2019
WASHER MAYTAG MVWB835DW4 "F3E2 water inlet fault, F8E1 long fill, installed new valve, issue resolved."
Near Corpus Christi, TX 78411
John L.
Job Details: 12/27/2019
OVEN WHIRLPOOL WOD51EC0AS "Installed components, tested after installation. Issue resolved."
Near Alice, TX 78332
Adam
Job Details: 12/27/2019
ICEMAKER KITCHENAID KUIX305ESS2 Install component tested unit issue resolved
Near Hot Springs Village, AR 71909
Doug M.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Inspected unit for not making ice,tested icemaker jumped t-h icemaker did not cycle,tested 120v at l-n checked ok,replaced icemaker,tested unit operation checks ok ; used 1 WPW10190965 (ICEMAKER) from stock"
Near Hot Springs, AR 71909
Doug M.
Job Details: 12/27/2019
LAUNDRY MAYTAG MVWB765FC1 "Inspected unit for not starting,found unit would not except cycles,performed service diagnostics found f1e1 error code main control fault,replaced main control,calibrated unit,verified normal operation unit checks ok"
Near Hot Springs, AR 71901
Doug M.
Job Details: 12/27/2019
REFRIG WHIRLPOOL ED2KHAXVQ00 "Inspected unit for not cooling,found n frost pattern on evaporator,performed amp test found 4.89 amps then compressor kicks out on over load,diagnosed to need compressor w10309988 374.64,labor 369.99,customer does not want to move forward with repair"
Near San Antonio, TX 78209
Steven G.
Job Details: 12/26/2019
WASHER WHIRLPOOL GHW9150PW0 Checked washer found unit has a bad motor control board, customer to buy new washer.
Near San Antonio, TX 78216
Steven G.
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Checked refrigerator found unit not level and wobbly when closing door checked all rollers are in place, adjusted front stops checked door closing unit is sitting solid now
Near San Antonio, TX 78233
Steven G.
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Checked refrigerator adjusted door hinge on refrigerator side checked unit everything is sealing properly
Near Schertz, TX 78154
Devon F.
Job Details: 12/26/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 Customer complaint was unit UI panel was unresponsive replaced control panel to resolve issue unit operating as designed.
Near San Antonio, TX 78257
Ezequiel V.
Job Details: 12/26/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HZ3 Replaced MV-Hood combo light bulb. Unit working as designed. No error codes found during testing. Job complete.; used 1 8206232A (LIGHT BULB) from stock
Near San Antonio, TX 78233
Steven G.
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Checked refrigerator found no power to unit removed back panel to compressor found power cord harness not plugged in attached plug unit came on and started working properly unit ready for sale.
Near Spring Branch, TX 78070
Devon F.
Job Details: 12/26/2019
REFRIGERATOR KITCHEN AID KRFF507HPS00 Customer complaint was unit inlet valve would leak replaced inlet valve unit is operating as designed.
Near San Antonio, TX 78245
Christian G.
Job Details: 12/26/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Issue stated by customer: oven display not operating properly or updating. Console and control were ordered to resolve issue. Installed console. Unable to install control at time of appointment, oven was wired to home too short to access control and access to wires is back behind cabinet(see pics). Do not have equipment available on my vehicle to pull oven and rewire at time. Need to confirm if installer or management wants us to do so.; O-emld tckt
Near San Antonio, TX 78207
Jesus C.
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW5000DW2 Installed new control. Ran calibration. No issues during testing. Unit is working properly. Tested to complete.
Near San Antonio, TX 78210
Jesus C.
Job Details: 12/26/2019
WASHER WHIRLPOOL WFW6620HW0 Installed new drain hose and pressure sensor. Leveled out feet of washer. Sitting leveled. Ran diagnostics test. No issues during testing. Unit is working properly. Tested to complete.
Near San Antonio, TX 78249
Ezequiel V.
Job Details: 12/26/2019
WASHER MAYTAG MVWB835DW3 Replaced lid and lid lock assembly ran diagnostics no issues no error codes. Job complete.
Near San Antonio, TX 78253
Christian G.
Job Details: 12/26/2019
DRYER WHIRLPOOL WED99HEDW0 F4E1 stored in unit. Cleared code and replaced control. Ran unit through quick cycle. No error codes displayed. Voltage tests good. Thermistor outlet resistance matches with temp. chart in tech sheet. Unit test good. Informed customer of survey.
Near San Antonio, TX 78202
Jesus C.
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW4816FW2 Installed new control panel. Start button is working. Not getting stuck. No further issues. Tested to complete.
Near San Antonio, TX 78253
Christian G.
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW5000DW2 Issue stated by customer: clothes not washing properly, doesn’t fill up as chart shows for heavy/bulky items. Replacing water valve and control to assist in resolving issue. Ran unit through calibration to ensure unit tested good.
Near Spring Branch, TX 78070
Devon F.
Job Details: 12/26/2019
DRYER MAYTAG MED6630HC0 Customer complaint was unit would make excessive noise found that it was exhaust pipe shaking tried to put tape and screws to quite the rumblings. Called tech line they gave me a part number for a kit to put on, ordering new kit to resolve issue. File number 7726727697 ; ordrng 1 W11401018 (SEAL KIT)
Near San Antonio, TX 78261
Devon F.
Job Details: 12/26/2019
DRYER MAYTAG MEDX655DW1 Customer complaint was unit would not dry clothes, upon arrival tech noticed they had a small vent box behind unit instructed customer to replace vent box with vent hose to stop excessive lent from blowing all over back of unit and it would dry clothes better. Unit is operating as designed.
Near San Antonio, TX 78255
Ezequiel V.
Job Details: 12/26/2019
REFRIGERATOR KITCHEN AID KRMF606ESS01 Checked refrigerator found bad water valve and filter housing ordering parts. Need OLT authorization.; rqstng P&A on 1 W10238156 (housing) and 1 W10341329 (valve)
Near San Antonio, TX 78254
Ezequiel V.
Job Details: 12/26/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Replaced glass door, ran diagnostics on oven no issues. No error codes found. Job complete.
Near San Antonio, TX 78254
Ezequiel V.
Job Details: 12/26/2019
MICROWAVE OVEN WHIRLPOOL WOC54EC0AS02 Replaced interlock harness. No error found during testing. No issues closing door. Job complete.
Near San Antonio, TX 78207
Jesus C.
Job Details: 12/26/2019
RANGE WHIRLPOOL WGG745S0FS02 Burner valve is bent. Ordering New valve for front right burner. ; ordrng 1 W10718180 (valve-brnr)
Near Spring Branch, TX 78070
Devon F.
Job Details: 12/26/2019
ICEMAKER (STANDA SCOTSMAN DCE33A-1SSD Reschedule tech has no support for Scotsman today.; schdld next appmnt for 12/26 THU !
Near San Antonio, TX 78251
Ezequiel V.
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced outer tub ran washer found no error codes no issues during diagnostics or cycle. Job complete.
Near San Antonio, TX 78258
Jesus C.
Job Details: 12/26/2019
RANGE WHIRLPOOL WFE505W0HB2 Installed new cook top. Customer approved of repairs. No issues with new cooktop. Job complete.
Near San Antonio, TX 78202
Jesus C.
Job Details: 12/26/2019
RANGE AMANA AGR4230BAW3 Oven not heating. Good power to igniter. Oven valve not releasing gas. Ordering new valve. ; ordrng 1 98014893 (valve,oven)
Near San Antonio, TX 78238
Christian G.
Job Details: 12/26/2019
RANGE KITCHENAID KDRP407HSS2 Previous visit. Issue stated by customer: oven door not closing all the way. Found oven door touches switch/lock when closed but bounces back off switch and does not engage. Hinges were replaced 1/8/19. Ordering door latch/lock. Informed customer job was more than 90 days from previous visit and we’d need to collect service call fee. Previously collected full check for service call/part/labor.; ordrng 1 WP4451896 (latch-door)12/24/19: installed new door latch. Unit tested good.
Near San Antonio, TX 78253
Christian G.
Job Details: 12/26/2019
MW-HOOD COMBO WHIRLPOOL WMH53520CS7 Customer will reschedule.
Near San Antonio, TX 78232
L
Job Details: 12/26/2019
DISHWASHER MAYTAG MDB4949SDZ0 Issue is unit is not drying. Ran diagnostics. No error codes found unit working properly. Heater element getting hot. Advise costumer that unit that dishwasher does not dry plastics and that they way dishes are set up will affect if there’s water left on top of the dishes
Near , TX 78253
Christian G.
Job Details: 12/26/2019
RANGE WHIRLPOOL WGE745C0FS01 Issue stated: damage done to lower part of oven. Found burn/spark marks on door(please see pics). Ordering lower door.; ordrng 1 W10877566 (glass-door)
Near San Antonio, TX 78261
Devon F.
Job Details: 12/26/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 Customer complaint was unit would make ice slow replaced ice maker to resolve issue unit operating as designed.
Near San Antonio, TX 78258
L
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 Issue is unit leaking from under the fridge. Found water valve not connected to water tube correctly making water drip. Reconnected tube to valve. No tother issues job complete
Near San Antonio, TX 78230
L
Job Details: 12/26/2019
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HW01 Issue is unit not heating up. Replacing thermostat and control ; ordrng 1 4449751 (thermostat,hi limit) and 1 W11253187 (cntrl-elec)
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/26/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new thermostat. Tested dishwasher. Heating element not powering on. Good power to element. Element is reading open. Unit will need new heating element. ; ordrng 1 W10441445 (heater)
Near San Antonio, TX 78251
Ezequiel V.
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced outer tub ran washer found no error codes no issues during diagnostics or cycle. Job complete.
Near San Antonio, TX 78253
Christian G.
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Issue stated by customer: refrigerator intermittently turning off cooling. Ran unit through diagnostic tests. All cooling components working at time of test, unit did take a minute to start some tests. Voltage tested good. Ordering control.; ordrng 1 W10807590 (cntrl-elec)
Near Hot Springs Village, AR 71909
Doug M.
Job Details: 12/26/2019
RANGE WHIRLPOOL WOD77EC0HS01 "Inspected unit for clock not keeping time,called tech line tech said they are waiting on a software update to correct issue,was able to complete connection to customer WiFi to set time for now,all other functions are working as designed,unit checks ok"
Near Castroville, TX 78009
Jesus C.
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 No cool in freezer. Evap fan motor not running. No power to fan. Called techline. No power from board. Sr 7726729794. Ordering New control. ; ordrng 1 W10276647 (motor evaporator) and 1 W10438707 (cntrl-elec)
Near San Antonio, TX 78266
Steven G.
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Checked refrigerator found ice buildup on back wall ordered seal kit and light, seal kit 81.12 and light 78.82 and service call and labor ; ordrng 1 W10612143 (adapter) and 1 W10908166 (LIGHT)
Near Hot Springs, AR 71913
Doug M.
Job Details: 12/26/2019
WASHER ROPER RTW4516FW2 "Replaced tub to pump hose due to crack causing water leak,installed supply line,tested unit operation checks ok ; pckd up 2 SU-3805ff (SUPPLY HOSE)s"
Near San Antonio, TX 78248
L
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Issue is ice maker not dispensing ice correctly. Found ice maker to de defective. Ordering new ice maker. ; ordrng 1 W10793298 (icemaker)
Near Hot Springs, AR 71913
Doug M.
Job Details: 12/26/2019
REFRIGERATOR JENN-AIR JCD2395WES02 "Replaced dispenser pads due to not dispensing ice/water,tested unit operation checks ok"
Near Conway, AR 72034
Doug M.
Job Details: 12/26/2019
REFRIGERATOR KITCHENAID KFXS25RYMS0 "Replaced ice maker and main control due to icemaker not cycling,and not having 120v to fill valve from control,after installing parts icemaker filled,operation checks ok"
Near San Antonio, TX 78261
L
Job Details: 12/26/2019
COOKTOP GAS WHIRLPOOL WCG55US0HS00 Issue is right and rear burners turning on when turning left burners. Ordering parts to solve issue. ; ordrng 1 W10541842 (igntr-surf) and 1 W10541843 (igntr-surf) and 1 W10594394 (manifold)
Near San Antonio, TX 78261
L
Job Details: 12/26/2019
DRYER MAYTAG MED6630HC0 Issue dryer making loud noise found seal drum missing causing grinding. Ordering new tub; ordrng 1 8577274 (thermister) and 1 W10381481 (drum) and 1 W10693363 (fuse-thrml)
Near Conway, AR 72034
Doug M.
Job Details: 12/26/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced dishwasher tub due to bent frame not allowing door to open,tested unit operation checks ok"
Near San Antonio, TX 78227
Jesus C.
Job Details: 12/26/2019
DISHWASHER AMANA ADB1400AGS0 Did not have drain hose on van. Used shop vac to clear debris from drain hose so customer can use dishwasher. Will come back to instal hose. ; schdld next appmnt for 1/3 FRI !
Near Piney, AR 71913
Doug M.
Job Details: 12/26/2019
OVEN AMANA AGR6603SFW2 "Inspected unit for turning off before pre heat is complete,performed service diagnostics found f1e0 error code internal board failure,diagnosed to need oven control per tech sheet ; ordrng 1 W11395410 (ELEC CNTRL )"
Near Conway, AR 72032
Doug M.
Job Details: 12/26/2019
COOKTOP JENN-AIR JES9800CAS02 "Rescheduling due to install,realtor to have unit removed so I can install cooktop ; schdld next appmnt for 12/30 MON 8-9"
Near Conway, AR 72034
Doug M.
Job Details: 12/26/2019
WASHER WHIRLPOOL WFW6620HW0 Customer called in to reschedule ; schdld next appmnt for 1/3 FRI !
Near San Antonio, TX 78228
Steven G.
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Checked refrigerator found compressor not working after finding on its side in box, replaced compressor vacuumed and charged unit everything is working normal now"
Near Boerne, TX 78006
Tommy B.
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer stated that the issue is that the unit does not dry well and also that the dispenser is broken. Replaced with a new dispenser to resolve that issue and educated customer on the use of rinse aid to aid in the drying process. Unit tested good now. Yes to survey.
Near Boerne, TX 78006
Tommy B.
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Last visit found faulty evaporator motor. Swapped with new parts to resolve issue. Unit tested good now with no further issues. Yes to survey.