We serviced a
LG WASHER
Model WM8000HVA
Near San Antonio, TX 78260
Jim G.
Job Details: 10/28/2021
Replaced parts. Issue resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Bulverde, TX 78163
Jim G.
Job Details: 10/28/2021
Replaced gearcase and control. Issue is resolved.
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI95X15HZ00
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/28/2021
Replaced all part. Unit tested properly. Issue is resolved.
We serviced a
SAMSUNG WASHER
Model WA50K8600AV/A2
Near San Antonio, TX 78258
Douglas H.
Job Details: 10/28/2021
Unit would need new hinges, parts are discontinued. Attempted to band aid unit. Couldnt manage to band aid it. unit is functional as long as the lid is handle gently. Walked customer through the best way to be able to use unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS03
Near Canyon Lake, TX 78070
Jim G.
Job Details: 10/28/2021
I replaced the kit as well as the button to the ice bin. Issue is resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78252
Jesus C.
Job Details: 10/28/2021
Customer no longer needs service.
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model W5CG3024XS01
Near San Antonio, TX 78260
Colton B.
Job Details: 10/28/2021
Couldnt replace cook top due to stuck screw last time. Removed screw and replaced cooktop. In process found igniter not working believe to be from vibrations from removing screw. Igniter on order.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near San Antonio, TX 78251
Sebastian
Job Details: 10/28/2021
Found that the icemaker mechanism was jammed up replace the icemaker itself tested unit and unit is dumping water and working as it should
We serviced a
CROSLEY WASHER
Model CAW38125HW1
Near Elmendorf, TX 78112
Chris S.
Job Details: 10/28/2021
Replaced drive pulley. Tested unit. Noticed that washer had a dent that was hitting the dryer. Everything else tested properly. No error codes. Job complete
We serviced a
KITCHEN AID COOKTOP ELECTRIC
Model KSIB900ESS1
Near San Antonio, TX 78264
Chris S.
Job Details: 10/28/2021
Returned to replace module an display. After instillation of new parts tested cooktop and everything is functioning as designed.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near San Antonio, TX 78239
Chris S.
Job Details: 10/28/2021
Customer reported squeaking sound when dryer is in use. After testing found that squeaking is coming from wheels on dryer. Installed a new dryer repair kit and tested after new parts were installed. Everything is functioning as designed
We serviced a
FRGIDAIRE DRYER
Model FFLE3911QW0
Near Comfort, TX 78013
Colton B.
Job Details: 10/28/2021
Customer complained of dryer not spinning. Replaced pulley. Belt was in good shape reused belt.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB3
Near Castroville, TX 78009
Jesus C.
Job Details: 10/28/2021
Tested unit. Flashing F9 error code. Good power supply. Found bad control. Gave estimate for repairs. Job complete.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC7HS00
Near Comfort, TX 78013
Colton B.
Job Details: 10/28/2021
Customer complained of a noisy oven microwave combo. Troubleshoot and suspected to be control board, relay, and fan. Order parts. Will call customers when parts come in.
We serviced a
JENN-AIR COOKTOP ELECTRIC
Model JGD3536GB00
Near Boerne, TX 78006
Douglas H.
Job Details: 10/28/2021
Last trip found unit needed restrictor plate. Installed restrictor plate to resolve the issue. Unit now performing as designed. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM06
Near Converse, TX 78109
Douglas H.
Job Details: 10/28/2021
Last trip found faulty compressor. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. Advised 24 hour cool down period with doors shut. No further issues at this point. Unit is under warranty.
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near San Antonio, TX 78253
Jesus C.
Job Details: 10/28/2021
Tested unit. No display. Needs new display and control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near San Antonio, TX 78251
Sebastian
Job Details: 10/28/2021
Customer has gaskets torn out can see from the side that the gasket will not fit in because it is not tight enough same issue on the freezer door gasket stays on but when pulling door open it tends to pull gasket off on both freezer and refrigerator right hand door also found at the Spring on themulion spring is dead ordering Molean as well also found that the hinges in the freezer section although are not frozen up they are jamming up. Ordering slides.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS4
Near San Antonio, TX 78245
Sebastian
Job Details: 10/28/2021
Sr 7732104351. Customers concern with the unit is that they are having grease buildup on the top of the microwave and on the side of the cabinets can I confirm how much buildup is happening customer explained to clean it on a regular basis can you confirm however that the blower is working at both sections to top in the bottom I could even confirm that the flapper to the exhaust outside is also opening and closing with the blower call tech line confirmed microwave is working as designed customer to call builder to maybe address the venting
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near San Antonio, TX 78254
Jesus C.
Job Details: 10/28/2021
Tested unit. Found actuator disconnected from cam assembly. Replaced actuator. No further issues. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Antonio, TX 78260
Jim G.
Job Details: 10/28/2021
Ive verified a faulty filter. Customer placed filter. Issue is resolved.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near San Antonio, TX 78233
Chris S.
Job Details: 10/28/2021
Custom reported dryer not heating. After inspection found vent filled with water. Checked continuity on heating element and it checked out good but the thermostat was reading OL. Discarded of the water in the vent and replaced thermostat. Tested dryer and everything is functioning as designed. Advised customer to let the maintenance at the apartment know that the vents would need to be cleaned out .
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78233
Chris S.
Job Details: 10/28/2021
Customer reported lid not locking on occasion. Checked for error codes and everything checked out good. Figured it was either a control issue or the lid lock itself. The washer works good for some time then will stop locking at random times. Replaced the control and installed a new lid lock assembly. Calibrated washer and tested in diagnostic mode after parts were replaced. Everything is working as designed
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near San Antonio, TX 78216
Sebastian
Job Details: 10/28/2021
Found that the bezel which holds the switch in place is broken ordering several of them as they seem to be rather fragile do not want to risk getting a broken one or having one snap on me during install. Ordering Bezel.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Kerrville, TX 78028
Colton B.
Job Details: 10/28/2021
Ice maker was not working. Replaced ice maker and ice door. Everything testing ok.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIC15PLXS2
Near Shavano Park, TX 78230
Sebastian
Job Details: 10/28/2021
How did the missing screws verified that pump is still working tube seems to have cleared out as its showing a full waterfall effect unit does have the notification for a cleaning needed instructed customer on how to clean unit unit is working as it should
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM
Near Corpus Christi, TX 78415
John L.
Job Details: 10/28/2021
Inspected unit, found unit had an obstruction which was not allowing unit to drain properly this is also causing unit to overflow when trying to wash. Remove the obstruction and tested afterwards. Issue on this unit has been resolved.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Alice, TX 78332
Adam
Job Details: 10/28/2021
Install valve and latch calibrated unit ran verification cycle issue resolved
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Corpus Christi, TX 78415
Michael
Job Details: 10/28/2021
Not completing the wash cycle per customer. I look underneath and found the actuator had popped out of the slider, defective part. Installed new actuator, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal
We serviced a
KITCHEN AID COOKTOP
Model KCED600GBL01
Near Corpus Christi, TX 78413
John L.
Job Details: 10/28/2021
Installed element, and tape around unit. Tested after installation, issue has been resolved.
We serviced a
KITCHEN AID MICROWAVE
Model KMHC319EBS
Near Rockport, TX 78382
Michael
Job Details: 10/28/2021
The microwave isnt heating. No error codes, unplugged the appliance for 60 seconds and plugged it back in, to reboot it. Set the clock and tried to warm up a cup of water a second time, still not heating. Advised the customer its probably the magnetron or the thermostat/diode but the the MV would need to be removed from the cabinet to determine that, customer did not want to proceed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Corpus Christi, TX 78418
John L.
Job Details: 10/28/2021
Inspected unit, low temperature readings in all compartments. Checked amperage pull on unit, unit pulling high. Compressor also running hot, compressor locking up. Will need to replace to resolve.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Premont, TX 78375
Adam
Job Details: 10/28/2021
Inspection of unit shows error code for stuck button and that is it. Customer complaint of unit leaking water. Further inspection of unit shows two separate houses that have either busted or have been chewed through. Issue resolved
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rockport, TX 78382
Michael
Job Details: 10/28/2021
Installed lid lock latch, calibrated and performed a diagnostics test, completed with no issues or error codes. The lid lock and appliance are working normal
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Kingsville, TX 78363
Adam
Job Details: 10/28/2021
After installing pump and testing unit noticed washer would not switch into an agitate. Further inspection shows cam assembly somehow broke most likely doing overload in washing machine which is causing the unit to bottom out. Replaced cam. Ran DLMS and verification cycle issue resolved.; used 1 W10721967 (Cam) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Robstown, TX 78380
John L.
Job Details: 10/28/2021
Inspected unit, ran test on unit. Spin was fine and no squeaking could be heard, but was able to hear coin moving. Looked around washplate and found and removed to coins which have signs of rubbing. Most likely cause of noise customer was hearing. Issue resolved.
We serviced a
AMANA RANGE
Model AGR4230BAB3
Near Robstown, TX 78380
John L.
Job Details: 10/28/2021
Inspected unit, found issue with hinges. Replaced hinges and issue has been resolved.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near San Antonio, TX 78238
Sebastian
Job Details: 10/27/2021
Changed out the CCU timer unit test a good afterwards returning consul
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near San Antonio, TX 78222
Chris S.
Job Details: 10/27/2021
Customer stated that dry was not working properly. Found issue to be faulty moisture sensor. Replaced sensor tested unit everything working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near San Antonio, TX 78238
Sebastian
Job Details: 10/27/2021
Washing machine in the unit was not the same serial number provided in according to the notes it looks like I just changed out the latch going to assume that the call is a mistake
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUID308HPS00
Near San Antonio, TX 78258
Douglas H.
Job Details: 10/27/2021
Customer stated unit giving off a lot of heat internally. Found primary cause to be water slide has a crack and is leaking causing insufficient ice production causing the heat issue. Ordering water slide as well as cutter grid to resolve the issue. Replacing grid due to rust found on cutter to prevent further issues. Scheduled for soonest availability
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model GI15NDXZS2
Near San Antonio, TX 78209
Jim G.
Job Details: 10/27/2021
Heater was still disconnected. Reconnected. Issue reolved ; O-emld tckt
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near San Antonio, TX 78258
Douglas H.
Job Details: 10/27/2021
Unit freezer lights not functioning properly. Found cause to be faulty module in rc upper left module.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near San Antonio, TX 78252
Jesus C.
Job Details: 10/27/2021
Tested unit. Found leak at drier from factory welds. Installed new drier. Recharged unit. Good frost pattern. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cibolo, TX 78108
Chris S.
Job Details: 10/27/2021
Customer stated the gasket will not stay on found it should be faulty gasket. Replace gasket tested unit everything working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/27/2021
Tested unit. Not producing ice. Ice maker will not cycle. Will need new ice maker.
We serviced a
KITCHEN AID DISHWASHER
Model KUDE48FXSS5
Near Garden Ridge, TX 78266
Zachary
Job Details: 10/27/2021
Checked dishwasher, issue is leaking. Found error codes F10E1- dispenser electrical problem, F9E1- diverted cant find position, F8E1- long drain. Found leak to be from diverted on sump and motor assembly. Ordering sump & motor assembly and high loop hose to resolve issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/27/2021
Tested unit. Freezer not freezing. Fresh food is cooling. Compressor is running. Good fan. good frost pattern. All thermistors pass during testing. Found evap thermistor sitting on capillary side of evap. Switched to end of evap. Will order drier in case of leaks or restrictions.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 10/27/2021
Last trip found faulty drain pump. Replaced pump to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017AS -1
Near Schertz, TX 78154
Chris S.
Job Details: 10/27/2021
Replaced filter noise. Tested unit everything working properly.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Converse, TX 78152
Chris S.
Job Details: 10/27/2021
Customer stated that center and right rear burner werent working right. Found issue to be super dirty tried to clean them but still not working correctly ordering center burner.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near San Antonio, TX 78254
Sebastian
Job Details: 10/27/2021
Replace the valve in both burner heads Unit testing good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near La Vernia, TX 78121
Chris S.
Job Details: 10/27/2021
Customer stated the dishwasher was not getting any water. Found issue to be control board valve wasnt turning on all the way and barely had any water in it. Ordering control board part is out of stock.
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS27CXMS5
Near San Antonio, TX 78223
Chris S.
Job Details: 10/27/2021
Replaced control board everything working as designed. Customer said she noticed the door gaskets needed to be replaced . Ordering gaskets.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW04
Near San Antonio, TX 78212
Jim G.
Job Details: 10/27/2021
Verified a bad wire harness.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near San Antonio, TX 78256
Sebastian
Job Details: 10/27/2021
Found the middle manifold was broken made a temporary repair was zip ties.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near San Antonio, TX 78223
Chris S.
Job Details: 10/27/2021
Replaced parts . Tested unit everything working properly.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78232
Zachary
Job Details: 10/27/2021
Dropped off drive motor for customer. Customer wants to install. Part is covered according to entitlements.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near San Antonio, TX 78212
Zachary
Job Details: 10/27/2021
Checked washer, new issue from last time. Feet were unbalanced and causing washer to wobble during wash cycle. No error codes. Also, found belt slipping off splutch. Installed new splutch assembly in hopes to fix belt issue. No change. Ordering belt, drive motor as contingency. Shield since it was rubbed slightly and a am just in case new one I installed gets damage in between now and then.
We serviced a
AMANA DRYER
Model NED4655EW1
Near San Antonio, TX 78239
Zachary
Job Details: 10/27/2021
Checked dryer, issue was a burning plastic smell. Checked vent and airflow with time dry and auto dry, everything working as designed. Vents were clean with no blockage as well. When unplugging chord from outlet noticed L2 was shorted out and burn mark on outlet and chord itself. Installed tie wire. Recommended licensed electrician to replace outlet and chord that goes to dryer. ; used 1 Wp8567668 (Tie-wire) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Cibolo, TX 78108
Zachary
Job Details: 10/27/2021
Model # was off by 1 digit. Instead of ending with A it ends with an 8. Checked refrigerator, issue is low ice production and water dispenser dwindling output. Tested ice maker and water dispenser. Not getting enough water. Removed filter and tested. Both now working properly. Installed tie-wire. Refrigerator is now working as designed. Recommended customer to get factory certified filter replacement.; used 1 WP8567668 (Tie-wire) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651HEQ
Near Cibolo, TX 78108
Zachary
Job Details: 10/27/2021
Checked refrigerator, found unit cooling when we arrived but evaporator is frosted over. Customer explained itll work intermittently for a few days and then go warm for a few days. Ordering adaptive defrost control and bi metal to resolve issue. Returning as follows.
We serviced a
LG REFRIGERATOR
Model LMXS30776S/02
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 10/27/2021
Last trip suspected leak in condenser. Upon further investigation found issues to be faulty compressor. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately. Advised customer of 24-48 hr cool down period. No further issues at this point
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Antonio, TX 78260
Douglas H.
Job Details: 10/27/2021
Replaced door panel due to rusting reaction from company magnet on old door. No further issues at this point. Customer approved repair. Per NR not charging customer for this.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near San Antonio, TX 78260
Douglas H.
Job Details: 10/27/2021
Customer stated unit making loud noises. Found cause to be faulty rollers. Used drive assembly kit to resolve the issues. Unit testing good now with normal noises. Also noticed customer had a massive hole in vent duct, advised customer to replace vent to unit.
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near San Antonio, TX 78230
Jim G.
Job Details: 10/27/2021
I was able to verify that the baffle and the thermistor were in working order. Adjusted temp calibrated.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near San Antonio, TX 78260
Douglas H.
Job Details: 10/27/2021
Last tech found unit needed wrinkle control switch. Replaced switch to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL RANGE
Model n/a
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/27/2021
Tested unit. Found bad switch for front left and front to right burners. Found control also bad.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/27/2021
Called tech line. No issues with unit. Customer might be using to much softener. Advised to use only 1 tablespoon. Unit is working as designed. Job complete. Sr 7732092508
We serviced a
JENNAIR REFRIGERATOR
Model JBRFR301GX00
Near San Antonio, TX 78257
Sebastian
Job Details: 10/27/2021
Found that tubing under unit was pressed right up against metal which not only caused vibration but possibly could caused a future leak used rubber compound mastic to secure tubing
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB1
Near San Antonio, TX 78224
Jesus C.
Job Details: 10/27/2021
Unit not under warranty. Customer states they have extended warranty. No information about warranty provided. Customer would like to reschedule to figure out warranty information.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH32519HB0
Near San Antonio, TX 78224
Jesus C.
Job Details: 10/27/2021
Tested unit. Not starting. Clicking then stops cycle. Door frame dented near upper and lower switches. Called tech line. Unit is not repairable. Pictures of damage attached. Customer will be contacted by whirlpool in next 5 business days. Job complete. Sr 7732102306
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near San Antonio, TX 78259
Douglas H.
Job Details: 10/27/2021
Last tech found unit needed new hinges. Replaced hinges and washers and shims to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS01
Near San Antonio, TX 78201
Sebastian
Job Details: 10/27/2021
Replace thermostat found that unit had not re-generated any more UI to control Eric codes and bottom oven is now heating up as it should unit good to go.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near San Antonio, TX 78222
Chris S.
Job Details: 10/27/2021
Customer stated that dryer still turning off during cycle. Found issue to be moisture sensor and control board. Waiting for control board to come in.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Portland, TX 78374
John L.
Job Details: 10/27/2021
Unit was not installed correctly which was causing door to bind up when opening and closing it. Made adjustments throughout unit and issue has been resolved, door knob closes smoothly.
We serviced a
WHIRLPOOL RANGE
Model WFE510S0FS1
Near Rockport, TX 78382
John L.
Job Details: 10/27/2021
Inspected unit, Display does not light up properly and numbers appear to be broken. Also unit has issues maintaining temperatures on burners are, this is also most likely due to control board will need to replace to resolve issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Corpus Christi, TX 78412
Adam
Job Details: 10/27/2021
Customer complaint of freezer section not being cold enough/freezing. Inspection of unit shows excellent functionality all thermistors in baffles working as designed as well as compressor. Double checking temperatures in both fridge and freezer compartment show as 0? and 36?. Unfortunately Im not able to duplicate customers concern or complaint. Issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Victoria, TX 77905
Michael
Job Details: 10/27/2021
Installed new ice maker, the old one had a crack somewhere, water is leaking underneath causing it to freeze up. Tested the ice maker, its rotating properly and calling for water, the ice maker is working.
We serviced a
MAYTAG WASHER
Model MHW6000AW0
Near Rockport, TX 78382
John L.
Job Details: 10/27/2021
F6E1 communication error, attempted to run test cycle. Unit set there and did nothing, lights went out on unit and was locked out. Issue most likely with control board will need to replace to resolve issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Rockport, TX 78382
John L.
Job Details: 10/27/2021
Installed module, issue resolved.
We serviced a
AMANA DRYER
Model NED4655EW
Near Aransas Pass, TX 78336
John L.
Job Details: 10/27/2021
Replaced terminal and issue has been resolved.; used 1 279320 (Block Term) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Aransas Pass, TX 78336
John L.
Job Details: 10/27/2021
Inspected unit, found issue with drain pump. Drain pump is unable to push water out of unit, will need to replace drain pump to resolve this issue. Also suspension on this unit is gone and will need to be replaced as well.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Victoria, TX 77904
Michael
Job Details: 10/27/2021
The control is bad per Appliance Pro. I plugged the appliance in and the words on the display were upside down, the appliance allowed me to go into diagnostics, no error codes, I was able to calibrate and run a quick wash diagnostics test, but the words are upside down. Ordered the control panel and rescheduled the control, please reschedule when the UI comes in.; snapped 2 QuickPics
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Corpus Christi, TX 78408
Adam
Job Details: 10/27/2021
Customer complained of oil or some substance leaking from underneath the unit. Inspection of unit shows no error codes. Calibrated unit and ran verification cycle all functions work as designed. Further physical inspection of underside of unit shows all components in excellent condition no watermarks rust or any kind of oily residue on components or the floor. Issue resolved
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Corpus Christi, TX 78412
Adam
Job Details: 10/27/2021
This particular job is being re-dispatched with extended warranty information.
We serviced a
AMANA RANGE
Model ACR4303MFS4
Near Corpus Christi, TX 78412
Adam
Job Details: 10/27/2021
Inspection of unit shows error code F1E0 internal board failure. Order control board and harness to resolve issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Goliad, TX 77963
Michael
Job Details: 10/27/2021
Not washing the dishes per customer. F2E1, F4E3, F7E1, ran diagnostics, the motor isnt coming on. Installed new pump/motor assembly. Ran diagnostics, the appliance is working normal. The customer had the appliance hooked up to the cold water, advised it should be tied into the hot water or the heater will be deactivated again. He said he would correct the problem.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Kenedy, TX 78119
Michael
Job Details: 10/27/2021
Installed the element, plugged the appliance in turned the burner on, its coming on and working properly, the appliance is working normal.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Kenedy, TX 78119
Michael
Job Details: 10/27/2021
I called the customer enroute, the phone just keeps ringing. Arrived at the location, advised the customer the the appliance was out of warranty, asked the customer if she was aware of the SCF, she said no. Told how much the fee was to look at it, she said she didnt want to spend the money, she thought it had a 10 year warranty, advised its for motor drive or the drum.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Corpus Christi, TX 78414
John L.
Job Details: 10/27/2021
Inspected unit and, found issue with boots connecting to dispenser to tub. bood was not firmly attached and locked into place as should be. I attach boots properly onto unit, this issue has been resolved. After placement of boots tested unit to make sure no leaks occurred. Well testing found origin of leak, standpipe has obstruction and not allowing to drain properly which is causing backflow to come back up and pour out at rear of unit. Issue on this unit has been resolved.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIX305ESS1
Near San Antonio, TX 78255
Sebastian
Job Details: 10/26/2021
#011611 1313# Replace the pump and sensor assembly on unit and tested unit is testing good customer to monitor for ice explain that they should see usable ice by morning time
We serviced a
MAYTAG REFRIGERATOR
Model MFT2976AEM03
Near Schertz, TX 78108
Zachary
Job Details: 10/26/2021
Checked refrigerator, found new ice maker with error E5. Needs to be replaced again still under our warranty with no additional cost. Recommended next step is replacing ACU. So reordering icemaker and returning as follows. If issue persists after 2nd ice maker we will need to replace ACU.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near San Antonio, TX 78224
Jesus C.
Job Details: 10/26/2021
Installed new control and door strike. No issues during testing. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near San Antonio, TX 78224
Jesus C.
Job Details: 10/26/2021
Tested unit. Drum not spinning. Found bad belt. Replaced belt. No further issues during testing. Job complete.
We serviced a
SCOTSMAN ICEMAKER (STANDA
Model SCN60GA-1SS
Near Kerrville, TX 78028
Colton B.
Job Details: 10/26/2021
Cleaned ice maker.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS-6
Near Cibolo, TX 78108
Chris S.
Job Details: 10/26/2021
Replaced control board tested unit everything working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near San Antonio, TX 78258
Douglas H.
Job Details: 10/26/2021
Customer reported f8e6 water ring, water in tub upon arrival. Checked errors to find f9e1 drain error. Found issue to be faulty drain pump. Replaced drain pump to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Kerrville, TX 78028
Colton B.
Job Details: 10/26/2021
Issue was rusted racks. Replaced racks, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM2
Near Converse, TX 78109
Zachary
Job Details: 10/26/2021
Replaced control board. All lights now illuminating when paneling through to heavy duty and heavy dry. Put dishwasher into diagnostic cycle and dishwasher is now working as designed.