Near Corpus Christi, TX 78412
Adam
Job Details: 01/14/2020
DRYER WHIRLPOOL WED4815EW Retailer has already sold unit as is. Issue resolved
Near San Antonio, TX 78253
Richard G.
Job Details: 01/14/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer complaint is that the unit is not drying. Says it used to dry. Rinse aid is completely dry. Ran diagnostics and automatic test. Heater is not heating up very well. Need to order heating element.; ordrng 1 W10518394 (heater)
Near Odem, TX 78370
John L.
Job Details: 01/14/2020
COOKTOP WHIRLPOOL WFE505W0HS1 "Installed switch, issue has been resolved."
Near , TX 77979
Michael
Job Details: 01/14/2020
DRYER WHIRLPOOL WED4815EW1 "Installed new motor, tested appliance the appliance is heating and working normal, put appliance back together, no further issues"
Near San Antonio, TX 78215
Jim G.
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Maintence left early. Rescheduling. ; schdld next appmnt for 1/15 WED 8-10
Near Corpus Christi, TX 78408
Adam
Job Details: 01/14/2020
OVEN MAYTAG MER8700DS1 Inspection of unit shows bake element visually broken/failed replaced element tested unit issue resolved.
Near Boerne, TX 78006
Tommy B.
Job Details: 01/14/2020
WASHER WHIRLPOOL WFW3090GW Customer stated that the unit will run partial cycle but not all the way through. Found issue to be that the control needs to be replaced. Ordering user interface and control to resolve issues.; ordrng 1 W10852941 (cntrl-elec) and 1 W11133872 (timer)
Near Port Lavaca, TX 77979
Michael
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL n/a "Unable to find a tech sheet, I defrosted the the back the best I could. I looked up the error code Er rf it has to do with the fan not running. The customer said they would just wait for Sears to come out. Collected SCF"
Near Robstown, TX 78380
Adam
Job Details: 01/14/2020
WASHER MAYTAG MVWB865GW0 Install components calibrated unit Ren verification cycle issue resolved
Near San Antonio, TX 78202
Jesus C.
Job Details: 01/14/2020
RANGE AMANA AGR4230BAW3 Installed new regulator. Will not release gas to oven. Called techline. Will need to order new igniter and thermostat. ; ordrng 1 W10636339 (thrmst-ovn) and 1 W10914411 (igntr-oven)
Near Port O'Connor, TX 77982
Michael
Job Details: 01/14/2020
WASHER MAYTAG MVWC565FW1 "F5E2, F8E1 error codes, cleared error code and tested the lid lock, lid lock isn’t functioning properly. Ordered part to resolve issue and rescheduled customer ; ordrng 1 W11307244 (latch)"
Near Victoria, TX 77904
Michael
Job Details: 01/14/2020
WASHER MAYTAG MVWB855DC3 "F3E2, F8E1, F7E0, F2E1 error codes, cleared them out and tested the inlet valve, no water coming out of either side, also tested UI, no stuck keys. Removed console and installed new inlet valve, calibrated and performed a diagnostics test test, completed with no issues or error codes, inlet valve and appliance are working normal"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 01/14/2020
LAUNDRY MAYTAG MVWB850YW1 6-5. about 1500ohms6-4. About 1500 ohms6-3. About 1500 ohms7-1. About 12.3 kohmsPer tech sheet control is bad. W10763747. Control Labor If sensor needed which right now it is reading good. WPW10178988. SensorCx to shop and think it over. Will call if they want the work done.
Near Corpus Christi, TX 78412
Adam
Job Details: 01/14/2020
DRYER MAYTAG MEDB835DW4 Inspection of unit shows strike has been badly out of place and is missing clip that would hold it into place once screwed in. Replace strike to resolve issue.; ordrng 1 W10778071 (strike)
Near Robstown, TX 78380
John L.
Job Details: 01/14/2020
DRYER MAYTAG MEDX655DW1 "Inspected unit, found issue with element. Only partial heat, also element only powers on for a few seconds then powers down. Element and it’s components will need to be replaced to resolve.; ordrng 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg) and 1 8318268 (thermostat,internal) and 1 W10724237 (element)"
Near Salem, VA 24153
Uriah B.
Job Details: 01/14/2020
DRYER MAYTAG MEDB835DW3 "Replaced cutoff and thermostats. Ran auto test cycle and all checked ok at time of service. Airflow from diagnostics was 000, meaning “airflow not bad”. Cx to observe."
Near Corpus Christi, TX 78415
Adam
Job Details: 01/14/2020
WASHER MAYTAG MVWB835DC4 Inspection of unit shows error code for long fill no fill. Manual testing of these valves show no water coming into units. Replace water valve to resolve issue; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 01/14/2020
WASHER MAYTAG MVWB865GW0 Replaced UI console. All checks ok after running calibration and auto test cycle. Unit is in very humid conditions and suspect that bleach fumes are messing with sensitive touch controls.
Near North Little Rock, AR 72116
Justin
Job Details: 01/14/2020
WASHER MAYTAG MVWB765FW3 "Replaced bearing, lid and lid hinge. Looks like hinges were on the wrong side. Put in correct spot. Unit is good to go."
Near Little Rock, AR 72204
Justin
Job Details: 01/14/2020
WASHER WHIRLPOOL MVWC565FW1 Replaced control board and calibrated unit. Ran diagnostics all conditions working.
Near Victoria, TX 77901
Michael
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "The customer said it was freezing up in the freezer and it would stop cooling. Plugged the appliance in and the fan isn’t blowing any air, fan is bad, ordered part to resolve issue ; ordrng 1 WP2315539 (motor-evap)"
Near Ingleside, TX 78362
John L.
Job Details: 01/14/2020
MICROWAVE WHIRLPOOL WMH78019HZ "Ran diagnostics mode, unit has an F2E1 stuck key error. Powered down unit and powered back up after a few minutes ran diagnostics again, code still there. Tried to clear code but will not clear. Touch panel will need to be replaced to resolve this issue.; ordrng 1 W11196131 (door/mw)"
Near Little Rock, AR 72212
Justin
Job Details: 01/14/2020
DRYER MAYTAG MEDC465HW0 Door strike and catch is a little hard to shut. Made adjustments on the strike which helped some. If problem gets worse or customer has more trouble would recommend changing out catch.
Near Rockport, TX 78382
John L.
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV "Inspected unit, found issue with ice door not sealing. Will need to replace to resolve this.; ordrng 1 W10435760 (guide-ice) and 1 W10781994 (door-ice)"
Near Little Rock, AR 72223
Doug M.
Job Details: 01/14/2020
KITCHEN KITCHENAID KDTM354ESS0 "Inspected unit for not fully cleaning all dishes, ran service diagnostics found no error codes, found customer has never ran cleaning cycle on unit and has been using generic dish soap, informed customer to use affresh dish washer cleaner and suggested to use finish quantum , verified normal operation unit checks ok, no charge at this time due to prior 90 day svc"
Near Port O'Connor, TX 77982
Michael
Job Details: 01/14/2020
WASHER MAYTAG MVWX655DW1 "Error codes F5E2, F8E1, F8E3, cleared error codes, the appliance is powering on, manually tested the lid lock, it’s not functioning properly, the inlet valve is working normal, ordered part and rescheduled the customer ; ordrng 1 W11307244 (latch)"
Near Roanoke, VA 24017
Uriah B.
Job Details: 01/14/2020
DISHWASHER WHIRLPOOL WDT720PADM2 F7E1Diverted motor constantly running. Needs pump and motor. WPW10671941 pump and motor; ordrng 1 WPW10671941 (pump&motor)
Near Little Rock, AR 72212
Justin
Job Details: 01/14/2020
WASHER MAYTAG LAT9206BAE "This call does not need service, nothing wrong with washer."
Near Roanoke, VA 24011
Uriah B.
Job Details: 01/14/2020
LAUNDRY WHIRLPOOL WFW5090JW0 "F11. F15. Ran through diagnostics fine. Per service pointer, replace timer. Apt 601Needs timer. Error code f11 and f15. 15 business days. ; ordrng 1 W11334605 (TIMER)"
Near Pulaski, VA 24301
Uriah B.
Job Details: 01/14/2020
M/W OTR WHIRLPOOL WMH31017HZ0 Please pre-ID. W11244494 interlock repair kit per service pointer. Cx did not respond to call. Left VM 10 minutes before arriving. Knocked on both doors twice and waited 10 against NS; ordrng 1 W11244494 (interlock)
Near Bryant, AR 72022
Doug M.
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Inspected unit for not dispensing ice , tested 120v to auger motor did not have 120v , tested dispenser switch test ok , checked connectors from door harness to connector next to filter housing found connector was disconnected not allowing power to auger motor, trestle connection tested unit operation checks ok"
Near North Little Rock, AR 72116
Justin
Job Details: 01/14/2020
FREEZER KITCHENAID KBBL306ESS01 Ordering a dryer for sealed system to check for blockage in either compressor or evaporator. ; ordrng 1 WPW10143759 (dryer)
Near Little Rock, AR 72211
Justin
Job Details: 01/14/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Left side of door is sitting out more than the right side, can’t tell if door is warped. Will order active door hinge for oven to see if that helps. ; ordrng 1 W10299224 (hinge-door)"
Near Little Rock, AR 72207
Justin
Job Details: 01/14/2020
ICEMAKER KITCHENAID KUIX535HPA00 "Found unit not plugged into the auxiliary pump, plugged unit up and tested to complete. Unit is good to go, customer will order a filter."
Near Little Rock, AR 72223
Justin
Job Details: 01/14/2020
ICEMAKER KITCHENAID KUIX305ESS2 Had to flip door to other side due to screws stripped on left side. Unit is failing during drain showing 1901A pump faulty. Unit has a 3 year standard warranty. ; ordrng 1 1901a (pump)
Near Little Rock, AR 72210
Doug M.
Job Details: 01/14/2020
DRYER MAYTAG MEDC465HW0 "Inspected unit for not heating, tested incoming voltage checked ok, tested all fuses and heating element checked ok , found unit would not heat on high heat found when selecting medium heat heater would turn on , diagnosed to need temperature switch ; ordrng 1 WP8578354 (swtch-temp)"
Near Alexander, AR 72002
Doug M.
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced deli control and harness,control worked about 60 seconds and went blank,found led light in ceiling of unit not working,called tech line,tech said to replace deli ui and harness again due to board being bad,had me jump led harness in ceiling all lights but one came on,David to replace led light harness also; ordrng 1 W11239944 (module) and 1 WPW10677119 (cntrl-elec) and 1 WW11170612 (HARNESS)"
Near Bryant, AR 72022
Doug M.
Job Details: 01/14/2020
REFRIGERATOR MAYTAG MFX2876DRM00 "Inspected unit for not making ice, performed service diagnostics found in test 56 e2 error code motor lost home position, all other test checked ok diagnosed to need new ice maker; ordrng 1 WPW10764668 (ice maker)"
Near San Antonio, TX 78260
Ivan B.
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW8600YW1 Replaced parts unit still getting same error. Ordered control ; ordrng 1 W10297447 (HARNESS LOWER) and 1 W10447146 (ACU)
Near San Antonio, TX 78253
Christian G.
Job Details: 01/10/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Issue stated by customer: oven does not bake/broil. Found Low Cooling error code on unit. Replaced blower fan for lower unit. Still giving error code. Ordering Control w/o power supply.; ordrng 1 W11261169 (cntrl-elec)
Near San Antonio, TX 78209
Steven G.
Job Details: 01/10/2020
OVEN ELECTRIC (D KITCHEN AID KEBS207BSS00 "Checked oven found convection fan vibrating, checked temps found upper oven ok lower oven way off ordered motor and sensor parts 232.28 and labor 100.00, collected SC ; ordrng 1 7430P043-60 (sensor- ov) and 1 W10116228 (motor-fan)"
Near Boerne, TX 78015
Tommy B.
Job Details: 01/10/2020
COOKTOP ELECTRIC WHIRLPOOL G7CE3034XB00 Customer forgot about appointment and used the cooktop. Customer also has a dog needing to go to the vet. Rescheduling for next day.; schdld next appmnt for 1/10 FRI !
Near San Antonio, TX 78220
S. L.
Job Details: 01/10/2020
RANGE AMANA AGR5330BAS3 "Found large dent on rear left side panel, rear cover and support brackets. PSP items setting appointment for 1/21 customer asked about getting replacement unit advised him that he would have to contact retailer about this.; ordrng 2 98015363 (support)s and 1 W10554678 (cover-rear) and 1 W10816993 (panel-side)"
Near San Antonio, TX 78259
Jim G.
Job Details: 01/10/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC7HS01 Determined unit requires new UI console and control. ; ordrng 1 W11110951 (cntrl-elec (MICROWAVE))
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/10/2020
DRYER WHIRLPOOL GEW9250PW1 "Client claims that the dryer is working but she has to run it a few times to get it dry. She had a load drying and I took a temperature reading of 77 degrees F. They had another Technician come out awhile ago that supposedly set it to only run on time dry. The client also has a washer that they need fixed. The washer will occasionally stop during the cycle and display the number 11 on the display. If the push on the console the washer will start working again. The model number on the Whirlpool Front Load washer is: GHW9400PW1 and the serial number is: CSS3601509Dryer: ran diagnostics key activation test pass. Moisture sensor test did not pass and displayed software revision number 6E which indicates a short circuit in the moisture sensor system. Found that the control board was covered in lint. Informed the client of a need to clean out the dryer vent. The client has lived here for 19 years and has never cleaned the vent. The previous technician informed her
Near San Antonio, TX 78259
L
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Issue is refrigerator not cooling found refrigerator off. But also costumer stated she get frost Peter inside fridge found door is not closing right and letting air in do to missing parts. Ordering parts ; ordrng 3 487576s and 3 489341 (washer)s
Near San Antonio, TX 78253
Richard G.
Job Details: 01/10/2020
WASHER MAYTAG MVWC565FW2 Complaint is that the unit keeps stopping during cycle. Found issue to be a faulty control.; ordrng 1 W11162438 (cntrl-elec)
Near Boerne, TX 78006
Douglas H.
Job Details: 01/10/2020
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS00 Cosmetic damage to upper door and handle. Ordering upper door and handle to resolve the issue. ; ordrng 1 W11110283 (glass-door) and 1 W11110499 (hndle-door)
Near Fredericksburg, TX 78624
Sherman
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Control and sump are bad. Address says FREDERICKSBURG but it’s mason tx. Customer will call Lowe’s and have address corrected and find a service company for this area.
Near San Antonio, TX 78218
Steven G.
Job Details: 01/10/2020
MICROWAVE OVEN WHIRLPOOL WMC50522HZ0 "Checked microwave found turn table motor screw was stripped causing motor to drop, added bigger screw and reattached motor checked operation unit working normal now"
Near Kerrville, TX 78028
Sherman
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Upon arrival gasket not sealing. Heated up to expand. No further issues at this time.
Near San Antonio, TX 78258
Ivan B.
Job Details: 01/10/2020
DISHWASHER JENN-AIR JDB4000AWS Checked dishwasher. Cycles have been ending abruptly intermittently. Control is bad. Ordered replacement.; ordrng 1 WPL12002709 (ELEC CONTROL)
Near Center Point, TX 78010
Tommy B.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Ordering fill tube to resolve icemaker issue. Existing ice maker fill tube is damaged and is blocking the icemaker from filling and from removal due to build up of ice; ordrng 1 W11415785 (FILL TUBE. )
Near San Antonio, TX 78260
Douglas H.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Upon arrival customer stated that she fixed the unit just minutes prior to arrival. Stated ice maker arm wasn’t all the way down so it was sensing that the ice bin was full. Customer stated that ice maker dumped ice and called for water. No further issues at this point.
Near San Antonio, TX 78239
S. L.
Job Details: 01/10/2020
WASHER MAYTAG MVWB765FW3 Found shifter failure error code found slider and gearcase both have damaged gearcase assembly returning 1/16.; ordrng 1 W11393685 (GEARCASE)
Near San Antonio, TX 78227
Douglas H.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Last tech found faulty compressor per techline. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. Unit refrigerator compartment dropped 5 degrees prior to departure. No further issues at this point. Yes to survey and leave behind."
Near Converse, TX 78109
Devon F.
Job Details: 01/10/2020
MW-HOOD COMBO WHIRLPOOL WML55011HS3 Customer complaint was unit not venting correctly took unit down to inspect the vent flap on unit flap working properly instructed customer that this is how unit works unit is operating as designed.
Near Converse, TX 78109
Devon F.
Job Details: 01/10/2020
DRYER WHIRLPOOL WED4850HW0 Customer complaint was unit would not start replaced start switch to resolve issue unit operating as designed.
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/10/2020
MICROWAVE OVEN JENN-AIR JMW3430DS02 "This call actually does have an authorization from Whirlpool according to SB web. Customer had been receiving Error code F2 E0 Keypad Disconnected. He had a picture to show me. The unit would not go into diagnostics. It calls for pressing Lower oven, Lowe light and lower cancel. The display shows Lower oven, oven light and no cancel. I called Tech-Line and spoke with Leon. This will need a new console. I’m also ordering a control board as a contingency. Whatever I do not use I will return to vendor. I ordered parts. Reset the circuit breaker to see if that would reboot the system for temporary use. Was able to get into diagnostics to confirm there is an F6E0 error code UI lost contact from 31 August and a F2 E1 error code stuck/ shorted key from 22 December 2019 as well. Conducted component activation on everything but the magnetron. All loads were working. Preheat oven to 225 degrees F. Meet temperature. Ran microwave, working. The client will be
Near Converse, TX 78109
Devon F.
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint was unit rack stop was broken and missing replace rack stop with truck stock part to resolve issue unit operating as designed.; used 1 WPW10082861 (STOP) from stock
Near San Antonio, TX 78207
Ezequiel V.
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW4850HW1 Checked washer found no error codes no issues while in diagnostics. Put clothes in washer ran manual cycle and found load not loaded correctly causing matching to vibrate and move. Spoke to customer about proper loading procedures. Job complete.
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 01/10/2020
OVEN ELECTRIC (D JENN-AIR JBS7524BS0 "Ran diagnostics found no error codes ran test successfully, no breakers tripped, recalibrated steam oven no issues. No error codes found during operation."
Near San Antonio, TX 78249
Tommy B.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found issue to be clogged drip tray. Used steam gun to defrost the drain hole. Unit tested good now.
Near San Antonio, TX 78245
Richard G.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer complaint is that the dispenser is leaking. Verified leaking from the ice door and retainer.; ordrng 1 W11324790 (ICE DOOR) and 1 W11397167 (RETAINER)
Near Converse, TX 78109
S. L.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Found failed ice maker, used van stock replaced ice maker ran test all operations normal ensured water lines clear and unit is operating normally. Quoted paid in full. Advised of survey and paper.; used 1 W10873791 (ICE MAKER) from stock"
Near San Antonio, TX 78227
Jesus C.
Job Details: 01/10/2020
DRYER ROPER RED4516FW0 Found bad thermal cut off. Installed new cuto off from truck stock. Dryer I heating good. No further issues. Tested to complete. ; used 1 279816 (CUTOFF-TML) from stock
Near Castroville, TX 78009
Jesus C.
Job Details: 01/10/2020
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Installed new UI. Original UI has revision B. New UI has revision D. No issues during testing. Unit is working properly. Job complete.
Near Boerne, TX 78006
Tommy B.
Job Details: 01/10/2020
WASHER MAYTAG MVWB835DW1 Found an F6E2 error code and replaced console and control. Ran automatic test cycle and unit is testing good now.
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 01/10/2020
RANGE WHIRLPOOL WFC150M0EB1 "Checked range found control board not powering on, good power from wall to range ordering control board to resolve issue.; ordrng 1 W11122555 (cntrl-elec)"
Near San Antonio, TX 78255
Douglas H.
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Last trip found busted heater. Replaced heater to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near Castroville, TX 78009
Jesus C.
Job Details: 01/10/2020
COOKTOP GAS WHIRLPOOL WCG97US6HS00 Complaint is that front right burner made a popping noise on three different occasions. Customer was cooking using burner on medium heat. Could not duplicate issue during testing. Called techline. Sr 772685426. Issue might be related to gas supply. Cooktop is working properly. Tested to complete.
Near San Antonio, TX 78216
Steven G.
Job Details: 01/10/2020
OVEN ELECTRIC (D WHIRLPOOL RBD277PDS5 Checked oven found bad door hinges ordered charged only 105.00 for senior discount ; ordrng 4 WP4455525 (hinge-door)s
Near San Antonio, TX 78259
L
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Issue unit not turning on. Do to bad control. Replace control board. Ran diagnostics no error codes. Ran quick cycle. Unit now working as design. Job complete.
Near San Antonio, TX 78223
S. L.
Job Details: 01/10/2020
RANGE WHIRLPOOL WFE320M0ES2 Removed rear panel replaced control tested all operations normal.
Near San Antonio, TX 78217
Devon F.
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW4816FW2 Customer complaint was unit would not advance through cycle replaced control board to resolve issue issue is operating as designed.
Near San Antonio, TX 78258
Ivan B.
Job Details: 01/10/2020
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 Oven door glass shattered. Ordered replacement.; ordrng 1 W10866265 (ASSEMBLY DOOR GLASS)
Near Kerrville, TX 78028
Sherman
Job Details: 01/10/2020
WASHER WHIRLPOOL MVWC565FW1 Upon arrival recalibrated unit. Ran diagnostics on unit. No further issues at this time. Yes to survey and leave behind.
Near Kerrville, TX 78028
Sherman
Job Details: 01/10/2020
WASHER MAYTAG MVWB765FW3 Upon arrival water inlet valve was bad. Changed out from truck stock. Unit is functioning as designed. No further issues at this time. Yes to survey and leave behind. ; used 1 W11165546 (VALVE) from stock
Near San Antonio, TX 78202
Jesus C.
Job Details: 01/10/2020
RANGE AMANA AGR4230BAW3 Installed new regulator. Will need new connection kit to complete repairs. ; ordrng 1 30-48KITRC (connector)
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/10/2020
WASHER MAYTAG MVWB835DW4 Educated customer on proper use and how to clean unit. Issue resolved. Used wire tie to secure harness. ; used 1 WP8567668 (TIE-WIRE) from stock
Near San Antonio, TX 78231
Steven G.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRS965CIAE00 Checked refrigerator found power looked like it had been chewed taped up and ordered Evaporator fan motor and power cord estimate was 179.41 parts and 60 to 80 dollars labor; ordrng 1 W10261232 (cord-power) and 1 WP2315549 (motor-evap)
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/10/2020
RANGE KITCHENAID KSDB900ESS3 Replaced convection fan and glass. Found scraping evidence on old part. Issue resolved.
Near San Antonio, TX 78253
Richard G.
Job Details: 01/10/2020
RANGE WHIRLPOOL WFG320M0BB2 Replaced igniter (covered due to the previous one being installed less than 90 days ago). Found the floor covering the igniter to be installed backwards. The back of the panel was also laying on top of the old igniter. Set panel in properly. Tested to complete. Unit is good to go.
Near San Antonio, TX 78247
Devon F.
Job Details: 01/10/2020
WASHER MAYTAG MVWB765FW3 Customer complaint was unit would get LF error code found the cus faucet wasn’t turned on all the way it was stuck fix faucet. Unit is operating as designed.
Near San Antonio, TX 78247
Devon F.
Job Details: 01/10/2020
DRYER MAYTAG MEDB765FC0 "Customer complaint was unit would not start, tried 8 times to put in diagnostic mode worked on 9th try got error code F2E1 for button stuck ordering new UI panel to resolve issue.; ordrng 1 W11089306 (overlay)"
Near San Antonio, TX 78203
Ezequiel V.
Job Details: 01/10/2020
DRYER WHIRLPOOL WED6620HC0 "Replaced thermal fuse, ran diagnostics no issues checked for error codes no e shown.; used 1 WP3392519 (FUSE) from stock"
Near Boerne, TX 78006
Douglas H.
Job Details: 01/10/2020
REFRIGERATOR JENN-AIR JFC2290REM00 Unit not making ice. Found cause to be fill tube completely frozen solid. Removed fill tube to remove obstruction. Ice maker harvested and called for water. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near Shavano Park, TX 78230
Steven G.
Job Details: 01/10/2020
ICEMAKER (STANDA KITCHEN AID KUIS18NNTB1 Checked ice maker found crack in water pan ordered ; ordrng 1 WP2324334 (pan-water)
Near San Antonio, TX 78258
Jim G.
Job Details: 01/10/2020
DRYER MAYTAG MEDB835DW3 Blower wheel was never ordered (my error). Ordering wheel. Will return to repair. ; ordrng 1 WP697772 (blower wheel)
Near San Antonio, TX 78260
Devon F.
Job Details: 01/10/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 "Customer complaint was unit would not bake, activated bake and broil UI would just stop and go to home screen, cut power to reset UI and unit is back to now bake and broil work now no error codes. Unit is operating as designed."
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/10/2020
WASHER MAYTAG MVWB865GW0 Unit had LF error. Replaced valve. Cleared fault codes. Issues resolved. Unit tested properly. Survey prepped. ; used 1 W11165546 (VALVE) from stock
Near San Antonio, TX 78260
Shawn W.
Job Details: 01/10/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Right deli drawer was taking anywhere from 4 to 14 seconds to close. Customer was also complaining about the water spout on the dispenser spraying water. I checked the leveling of the refrigerator and it was fine. Nothing was obstructing the drawer and it is installed properly. I called Tech-Line and spoke with Kevin. We decided to change out the pantry adapters and change out the spout. SR#7726860760. The pantry parts were easy to identify. However the spout was not easy to identify. I ordered all related parts and will return to vendor what is not needed.; ordrng 1 W10403752 (switch) and 1 W10654548 (ASSEMBLY SEPARATOR) and 1 W10654549 (WALL DISPENSER FALSE) and 1 W11106553 (ASSEMBLY USER INTERFACE BLACK) and 1 W11294509 (ADAPTER PANTRY LEFT HAND) and 1 W11294512 (ADAPTER PANTRY RIGHT HAND) and 1 W11294548 (ASSEMBLY PANTRY CENTER ADAPTER)
Near San Antonio, TX 78258
Jim G.
Job Details: 01/10/2020
COOKTOP ELECTRIC JENN-AIR JGD3536GS00 Assuming no issue with harness will need to replace spark module. Ed SR# 7726857959; ordrng 1 WPW10475150 (module-spk)
Near San Antonio, TX 78266
Shawn W.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM01 The customer had the extended warranty technician come out and he changed a few parts but then said it was a bad compressor and that it was not covered under their extended warranty. I checked temperature and it was at 58 degrees F. The called Whirlpool and told them they would fix it. I ran diagnostics and all components were working. No error codes. Compressor was hot. And there is a fan for both the compressor and evaporator. There was no frost build up on condenser and it was not cold. Called SG. He instructed me to order a compressor and a sealed system tech. I ordered part.; ordrng 1 W11034254 (compressor)
Near San Antonio, TX 78258
L
Job Details: 01/10/2020
DISHWASHER KITCHENAID KDTE334GPS0 #1530 issue is upper spray arms falls off found spray arm is not been attach right. Is costumer calls back send part W10327455 spray arm third level and part. 3400918 retainer
Near San Antonio, TX 78201
Steven G.
Job Details: 01/10/2020
DRYER WHIRLPOOL WHD5090GW0 "Checked dryer found bad control per tech line SR7726860206, control 322.95 and labor 100.00 if someone else comes out screws for top are in water tank; ordrng 1 W11239098 (CONTROL )"
Near Castroville, TX 78009
Jesus C.
Job Details: 01/10/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Installed new UI. No issues during testing. Unit is working properly. Job complete.
Near San Antonio, TX 78260
L
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Issue was refrigerator not cooling in pantry. Found frozen evap. defrost evap . No other issue job complete
Near San Antonio, TX 78258
L
Job Details: 01/10/2020
REFRIGERATOR KITCHEN AID KFC022EVBL4 Issue was refrigerator making loud noise when dispensing water. Replace water valve and filter housing. Unit now dispensing water without noise. No other issues job complete.
Near Boerne, TX 78006
Douglas H.
Job Details: 01/10/2020
COOKTOP ELECTRIC KITCHENAID KCED606GBL01 Unit blower not coming on. Finding switch is sending proper voltage. Ohmed blower motor per tech sheet and finding blower motor to be the issue. Calling techline to see if this is a known issue and if need to order “fresh stock”. Spoke with Andy. He stated to order from Plainfield. Ordering blower to resolve the issue. Spoke with AS about ordering from Plainfield. Unit is under warranty ; ordrng 1 W11083804 (motor-blwr)