Near Daleville, VA 24083
Chris S.
Job Details: 04/15/2020
DRYER WHIRLPOOL WED4850HW0 I installed the front panel and checked operation. All operations check ok.
Near Daleville, VA 24083
Chris S.
Job Details: 04/15/2020
M/W OTR WHIRLPOOL WMH31017HS3 I installed the mounting nut and mounted the unit. I checked operation. All operations check ok.
Near Kerrville, TX 78028
Tommy B.
Job Details: 04/14/2020
DRYER MAYTAG MDE5500AYW Customer stated the unit was making a noise. Removed front panel to identify location of sound and found a roller had come loose. Replaced and tested unit. No further issues at this time. Collected service call and labor.
Near San Antonio, TX 78260
Colton B.
Job Details: 04/14/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS04 Issue is that the oven had no power. Replaced thermal fuse to resolve issue. Unit tested good. Collected P&L.
Near San Antonio, TX 78260
Colton B.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Issue was a cracked ice container. Replaced ice container to resolve issue.
Near Boerne, TX 78015
Douglas H.
Job Details: 04/14/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 Last trip found warped drain pan. Replaced drain pan to resolve the issue. Also found gunk build up at EVAP drain port. Cleared all obstructions. Unit performing as designed now. No further issues at this point. Collected P&L.
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Last trip found faulty UI due to not indicating filter status. Replaced UI to resolve the issue. Unit functioning as designed now. Installed filter for customer and instructed to pull about 3 gallons of water through the system. No further issues at this point. Yes to survey and leave behind.
Near Boerne, TX 78006
Douglas H.
Job Details: 04/14/2020
REFRIGERATOR JENN-AIR JFC2089BEM01 Last trip found defrosting issue. Upon further investigation found the issue to be EVAP wire harness wasn’t fully plugged in. Replaced dampener due to weak seal on dampener door. No further issues at this point. Yes to survey and leave behind. Unit still under JA 2yr warranty
Near Kerrville, TX 78028
Tommy B.
Job Details: 04/14/2020
WASHER MAYTAG MVWC565FW2 "Last visit found a faulty control, this visit replaced with a new board to resolve issue. Ran washer through automatic test cycle and unit is testing good with no further issues at this time."
Near San Antonio, TX 78251
Christian G.
Job Details: 04/14/2020
WASHER MAYTAG MVWC415EW1 "Issue stated by customer: unit would get stuck on sensing fill during bulky sheets and deep water wash. One cycle unit was stuck in lid locked and customers had to unplug unit for an hour before it would allow them to use unit again. Found F5E1, F2E1, F7E1, F5E3 stored in unit. Cleared error codes. Put unit into automatic test, no functions were started. Ran unit through recalibration, unit still not functioning. Unplugged unit, voltage tested good from wall and to control. Unplugged components as the unit was filled with lint. Cleared any dirt or debris. Plugged components back in and unit worked in recalibration then would not respond to automatic test or manual tests. Informed customer it would need a new control. Quoted, Contro+tax), labor(+tax). Customer paid S.calltax). Via check. Customer will notify us if they want to move forward with install of part."
Near San Antonio, TX 78254
Douglas H.
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Refrigerator side freezing up. Ran diagnostics testing to check thermistors. Thermistors testing good. Finding issue doesn’t lie within SS but within UI console not reading thermistors properly as the UI is the temperature regulator. Ordering UI to resolve the issue. Also ordering thermistor for fridge EVAP just in case. UI is showing as Out of stock ; ordrng 1 W10316760 (thermistor) and 1 W11130211 (cntrl-elec)
Near San Antonio, TX 78216
Jim G.
Job Details: 04/14/2020
MICROWAVE OVEN AMANA AMV2307PFS3 I replaced control as per techsheet instruction as well as magnetron but that did not fully resolve issue. I contacted techline and spoke to Adrian SR# 7727574918 Who guided me to interlock switches. ; ordrng 1 W11244494 (interlock)
Near San Antonio, TX 78242
Jesus C.
Job Details: 04/14/2020
DRYER MAYTAG MEDB765FW0 Tested dryer. Unit not heating. Found bad fuse. Replaced fuse. Tested dryer. No further issues. Job complete. ; used 1 WP3392519 (FUSE) from stock
Near San Antonio, TX 78232
Jim G.
Job Details: 04/14/2020
THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 Kathy SR# 7727410221 after a rigorous inspection of the unit determined that the unit has both a faulty brake mechanism and gearcase (transmission). ; ordrng 1 W10883783 (gearcase)
Near , TX 78056
Richard G.
Job Details: 04/14/2020
MICROWAVE OVEN WHIRLPOOL WOC97EC0HZ01 Replaced console. Tested to complete. Unit is good to go.
Near Pipe Creek, TX 78063
Richard G.
Job Details: 04/14/2020
RANGE MAYTAG MER6600FZ2 "Customer complaint is that the cooktop is no longer working. Found wire burned off at terminal block and terminal block damaged. Repaired wire and replaced terminal block with truck stock. Tested to complete. Unit is good to go. Collected service call, labor, and parts costs.; used 1 WPW10245259 (BLOCK-TERM) from stock"
Near Boerne, TX 78006
Douglas H.
Job Details: 04/14/2020
WARMING DRAWER KITCHENAID KOWT100ESS00 Last trip found faulty rails. Replaced rails to resolve the issue. Unit testing good now. No further issues at this point. Collected email. Yes to survey
Near Adkins, TX 78101
Steven G.
Job Details: 04/14/2020
ICEMAKER (STANDA WHIRLPOOL GI15NDXZS0 Checked ice maker unit still not working right ordered part; ordrng 1 W10500734 (cntrl-elec)
Near San Antonio, TX 78209
Steven G.
Job Details: 04/14/2020
REFRIGERATOR JENNAIR JF42NXFXDW05 Checked refrigerator found freezer drain iced up cleared drain checked operation unit is working normal now
Near Adkins, TX 78101
Steven G.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Checked refrigerator found crack in ice maker fill line ordered ; ordrng 1 12961401 (tube w/waterline)
Near San Antonio, TX 78251
Christian G.
Job Details: 04/14/2020
MW-HOOD COMBO WHIRLPOOL WMHA9019HN "Issue stated by customer: circuit breaker was tripped and when he went to turn circuit breaker back on, microwave displayed lines or wouldn’t turn on. Ordering door parts.; ordrng 1 W11186019 (door/mw)"
Near Schertz, TX 78154
S. L.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Found main control Orion board has shorted relay Ui functions not working correctly and unit resets intermittently will need new Orion board and possibly UI quoted customer. Since UI is factory order will order Control first and install first if UI needed then will have to wait. W11225853 is UI part number. Rescheduling 4/15; ordrng 1 W11164517 (CONTROL)
Near San Antonio, TX 78211
Jesus C.
Job Details: 04/14/2020
RANGE WHIRLPOOL WEGA25H0HN0 Installed new UI and burner. No issues during testing. Unit is working properly. Job complete.
Near Schertz, TX 78154
S. L.
Job Details: 04/14/2020
RANGE WHIRLPOOL WFE540H0ES0 "4/13/20 9:49: SL there 4/13 MON, 9:07 to 9:39"
Near San Antonio, TX 78257
Colton B.
Job Details: 04/14/2020
MW-HOOD COMBO WHIRLPOOL WMH78019HZ Issue is that the display on door is broken. Replaced door to resolve issue. Unit tested good.
Near San Antonio, TX 78261
Jim G.
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Unit is leaking from the refrigerator cavity. The drain pan is bowed in the middle. Techline advises replacing drain pan and evap cover just in case it is damaged during extraction. Chris SR# 7727580354 ; ordrng 1 W10503500 (cover-evap) and 1 W10836964 (pan-drip)
Near Floresville, TX 78114
S. L.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Found RC door not sealing installed truck stock spacer and leveled door then resealed gasket all operations normal.; used 1 WPW10221048 (SPACER) from stock
Near San Antonio, TX 78233
Steven G.
Job Details: 04/14/2020
MICROWAVE OVEN WHIRLPOOL UMV1160CS8 "Checked microwave checked all wire connections all checked ok no bear wires or anything touching the cabinet, ran unit everything checks ok found no problems"
Near San Antonio, TX 78249
Christian G.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue stated: door has physical damage. Please review pics. Ordering door.; ordrng 1 LW10912110 (dor-fip)
Near San Antonio, TX 78254
Christian G.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue stated by customer: condensation by vent cueing up rf section. Saw ice that had formed at diffuser and was leaking onto food. All diagnostic tests checked good. No ice buildup in freezer side at evap. Checked for air infiltration around gaskets and found bottom of refrigerator side had a small amount of air leaking out. Called Techline and spoke to Bruce who confirmed this would cause the issue if the diffuser and thermistor were replaced already. Gasket foam sealed into door. Ordering door.; ordrng 1 LW10912110 (dor-fip)
Near San Antonio, TX 78254
Christian G.
Job Details: 04/14/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Issue stated by customer: touch display just showing lines. Replaced console. Unit tests good.
Near San Antonio, TX 78257
Colton B.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL KRFC302EPA02 "Issue was door not closing well. Door was sagging too low and the vertical mullion was not engaging. Leveled unit to where the mullion would engage. True issue believed to be the heavy wooden panels on unit is causing the door to sit lower than it should, which is causing the issue. Unit is now closing well, however the doors look uneven."
Near Boerne, TX 78006
Douglas H.
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Last trip found deformed drain pan. Replaced drain pan to resolve the issue. New drain pan instantly deformed as well. Calling techline. Spoke with Chris. He stated. He needs pictures of of drain pan bowing. 7727577844Sent pictures to techline via email. Per AE marking ticket as needs more work. ; saved tckt
Near Converse, TX 78109
S. L.
Job Details: 04/14/2020
RANGE MAYTAG MER6600FZ2 "Tested unit found hidden bake element shorted, ordered new element rescheduling Wednesday.; ordrng 1 WP9755770 (elmnt-bake)"
Near San Antonio, TX 78258
Jim G.
Job Details: 04/14/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Upper freezer drawer was also needed. Due to my error I ordered the wrong drawer previously however the lighted shelf was in fact needed. ; ordrng 1 W11387053 (UPPER FREEZER PAN)
Near San Antonio, TX 78245
Richard G.
Job Details: 04/14/2020
RANGE WHIRLPOOL WFE320M0ES2 Replaced surface element and wiring harness. Tested to complete. Unit is good to go.
Near San Antonio, TX 78223
Steven G.
Job Details: 04/14/2020
RANGE WHIRLPOOL WFE320M0ES2 Checked range found broken trim for handle ordered; ordrng 1 W10310922 (trim-vent)
Near , TX 78015
Tommy B.
Job Details: 04/14/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Wrapper came damaged out of box, ordering a new part to resolve issue. ; ordrng 1 W11207441 (WRAPPER)"
Near San Antonio, TX 78256
Tommy B.
Job Details: 04/14/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ5 Customer stated that the issue with the microwave is tripping the breaker every time it is plugged in. Observed multiple breakers being tripped when this occurred. Removed the microwave from the cabinet and tested it on a different outlet and found unit to be operational. Issue is an electrical issue on the residence and the unit is testing good with no further issues at this time
Near San Antonio, TX 78254
Christian G.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Issue stated by customer: water has a strange odor/taste. Customer states she had an issue with the water softener that they came to fix. She replaced filter but still continued to get off taste afterwards but the rest of the house water was fine. Customer states she cleared about 2 gallons water. Ordering parts to resolve issue.; ordrng 1 EDR4RXD1 (water filter) and 1 W10353552 (separator) and 1 W11043013 (valve) and 1 W11346622 (RES) and 1 WPW10511930 (tube-water)
Near La Vernia, TX 78121
S. L.
Job Details: 04/14/2020
DRYER SAMSUNG DV42H5200EW "Found shorted element and door switch is loose ordered both rescheduling Wednesday, advised customer that duct needs to be professionally cleaned.; ordrng 1 DC47-00019A (element) and 1 DC64-00828B (DOOR SWITCH)"
Near San Antonio, TX 78224
Jesus C.
Job Details: 04/14/2020
WASHER MAYTAG MVWX655DW2 Installed new control. Rn calibration. No issues during testing. Unit is working properly. Job complete.
Near San Antonio, TX 78255
Colton B.
Job Details: 04/14/2020
MICROWAVE OVEN WHIRLPOOL WMC30516HZ0 "Issue is that start button is not working on unit. This unit is not a microwave that we can service, the warranty is a replacement warranty. Unit is under warranty through builder. Picture of closing date/receipt is in SD Quick Pic."
Near San Antonio, TX 78255
Colton B.
Job Details: 04/14/2020
REFRIGERATOR KITCHEN AID KRMF606ESS01 Issue is no ice dispensing and food in freezer section melting. Found no issues with freezer. Food was between 0 and 2 degrees. There is a bad ice dispensing motor that needs to be replaced. Customer will call AIG to get call dispatched with warranty. Unit needs part W10822606 for repair.
Near San Antonio, TX 78211
Jesus C.
Job Details: 04/14/2020
WASHER WHIRLPOOL WTW5000DW1 "Complaint is washer shakes during cycle. Suspension is good. Basket is loose inside tub. Could not remove basket to check for issues. Washplate is stuck. Will need to break washplate in order to remove basket. Ordering new basket, washplate, and gearcase. ; rqstng P&A on 1 W10006481 (gearcase) and 1 W10586077 (basket) and 1 W10609476 (washplate)"
Near San Antonio, TX 78212
Jesus C.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Moisture on bottom of freezer door gasket drips onto fresh food door. Installed new freezer door. Good seal. No further issues. Tested to complete.
Near San Antonio, TX 78210
Jesus C.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRT518SZFMOO Complaint is no cool in the fresh food. Warm air returns were frozen. Evap not defrosting. Found evap thermistor was loose causing poor readings. Secured thermistor. No further issues during testing. Unit is working properly. Job complete.
Near Helotes, TX 78023
Colton B.
Job Details: 04/14/2020
DRYER WHIRLPOOL LER7646JQ0 Issue was a squeaking dryer. Finding issue to be a shredded belt. Did a full dryer repair kit on unit. Unit now runs quietly. Collected SC & Part cost. Unit tested good.; used 1 4392065 (REPAIR-DRYER) from stock
Near Boerne, TX 78015
Douglas H.
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Last trip found deli drawer issue to be faulty harness. Replaced harness to resolve the issue. Unit performing as designed now. Control not needed. Collected labor. CRP the parts used.
Near Boerne, TX 78015
Tommy B.
Job Details: 04/14/2020
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that the unit had intermittent display function a few days ago. Console then became unresponsive. Checked for tripped breaker and then checked the outlet. Both tested good. Control receiving 120 V. Ordering console to resolve issue and control just in case. ; ordrng 1 W11120155 (CONTROL) and 1 W11165145 (CONSOLE)
Near Bandera, TX 78003
Richard G.
Job Details: 04/14/2020
WASHER WHIRLPOOL WTW5000DW0 "Customer complaint is that the unit will grind during agitation and will not spin on last cycle. Entered diagnostics and found error codes F7E5 shifter fault, F5E1 lid switch fault, F7E6 motor fault. Ran unit through automatic test and verified issues. Unit will need a new agitator, hub, gearcase, motor, and actuator. Requesting P&A on parts.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)"
Near San Antonio, TX 78233
Steven G.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Checked refrigerator found unit cooling properly, found gasket out of place on corner bottom adjusted and popped into place found gap in liner and cabinet corner siliconed unit is working normal now"
Near San Antonio, TX 78245
Richard G.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL GS6NVEXSS02 Customer complaint is that the refrigerator compartment is not cooling well. Ordering damper assembly evaporator fan motor and evaporator harness.; rqstng P&A on 1 2310237 (harns-wire) and 1 WP2315549 (evap fan motor) and 1 WPW10151374 (air damper)
Near San Antonio, TX 78239
Steven G.
Job Details: 04/14/2020
WASHER MAYTAG MVWC565FW0 Checked washer found pillow case under agitator removed checked operation unit is working normal now
Near San Antonio, TX 78254
Richard G.
Job Details: 04/14/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint is that the unit is still squeaking. Ordering cam, belt and hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
Near San Antonio, TX 78254
Christian G.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Issue stated by customer: refrigerator getting warm. Called customer and he stated the unit started working fine over the weekend. Voltage tests good from plug, everything else checked out on unit and seems to be working well. Informed customer to give us a call if anything else comes up."
Near San Antonio, TX 78255
Douglas H.
Job Details: 04/14/2020
FREEZER WHIRLPOOL WZF79R20DW03 Unit over temp alert was flashing and exterior extremely hot. Found cause to be faulty control and gasket. Ordering both to resolve the issues. ; ordrng 1 W10733695 (gasket-dor) and 1 W11236854 (contrl-box)
Near San Antonio, TX 78253
Richard G.
Job Details: 04/14/2020
WASHER WHIRLPOOL WTW4800XQ4 "Spoke with customer about oow costs. Customer is going to look into getting a new unit. Did not touch unit, did not charge service call."
Near Port Lavaca, TX 77979
Michael
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "The side lights in the RC and the FC light were out. Installed new module in freezer, all lights are working normal."
Near Port Lavaca, TX 77979
Michael
Job Details: 04/14/2020
DISHWASHER WHIRLPOOL KDFE104DSS5 "F4E3, F6E4 error codes, ran a diagnostics test, the motor isn’t coming on, replaced motor assembly. Ran a diagnostics test, the motor and appliance are working normal"
Near Alice, TX 78332
Adam
Job Details: 04/14/2020
WASHER MAYTAG MVWB835DW4 Install components calibrated units ran verification cycle issue is resolved. Worth noting that customer is on well water.
Near San Antonio, TX 78259
Jim G.
Job Details: 04/14/2020
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Determined various F6E0 errors are due to control and or console. Ordering both. ; ordrng 1 W11261165 (cntrl-elec) and 1 W11428583 (CONSOLE)
Near Corpus Christi, TX 78405
Adam
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Install complete tested unit issue resolved. I did advise customer that it would take 24 hours for unit to come back to operation temperature also advise customer to discard first three or four batches of ice.
Near Refugio, TX 78377
John L.
Job Details: 04/14/2020
WASHER WHIRLPOOL WTW7500GW "Installed console, unit powers on. Issue has been resolved."
Near Corpus Christi, TX 78411
Adam
Job Details: 04/14/2020
RANGE AMANA ACR4303MFW3 Sr# 7727578548. Notes specifically state to call tech line when in front of units. Inspection of unit shows large amounts of roach infestation roaches on switches for oven and control board as well as surrounding areas on and around floor. Spoke with tech line informed them of my findings tech line states customer will have to have documentation from licensed pest control stating they have sprayed and there is no roaches active in the home. Informed customer she would have to contact landlord and have paper documentation after home has been treated if they wish to continue with repairs
Near Sinton, TX 78387
John L.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Installed components, issue resolved."
Near San Antonio, TX 78239
Steven G.
Job Details: 04/14/2020
REFRIGERATOR MAYTAG MSD2641KEB "Checked refrigerator found unit low on freon added dye drier and process tube charged unit will be back next week to look for leak ; ordrng 1 12001940 (evaporator), used 1 WPW10143759 (DRIER-HV) from stock"
Near San Antonio, TX 78254
Christian G.
Job Details: 04/14/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 "Issue stated by customer: console not responding to controls. Replaced console and control. Unit still not responding. F4E1 error code popped up. Ordering microwave control, communications wiring harness and resolve issue.; ordrng 1 W10389447 (thrmst-fix) and 1 W11316032 (WIRING HARNESS ) and 1 W11317200 (SIG WIRE) and 1 W11325603 (MW ACU) and 1 W11356990 (COM WIRE)"
Near Sinton, TX 78387
John L.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed components, issue has been resolved."
Near Corpus Christi, TX 78418
Adam
Job Details: 04/14/2020
MICROWAVE WHIRLPOOL WOC54EC0HB03 Inspection of unit shows oven was in demo mode. Took oven out of demo mode tested unit all functions to work as designed no error codes were found. Issue resolved
Near San Antonio, TX 78253
Christian G.
Job Details: 04/14/2020
RANGE WHIRLPOOL KODE300ESS04 "Issue stated by customer: customer put unit in self clean mode, shelves above unit got very hot and unit shut off locking top door. Was able to get door get model/serial. Pulled unit out, and nothing was on. Breaker wasn’t tripped. Voltage from wall tested good. Ordering control, console and thermal fuse.; ordrng 2 W10782120 (fuse-thrml)s and 1 W10801665 (cntrl-elec) and 1 W11087457 (console) and 1 W11179310 (cntrl-elec)"
Near Taft, TX 78390
John L.
Job Details: 04/14/2020
RANGE AMANA ACR4303MFB "Installed switch, issue has been resolved"
Near Corpus Christi, TX 78415
Adam
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Install components tested unit issue resolved.
Near San Antonio, TX 78253
Richard G.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRF535SWHW00 Customer complaint is that the unit is not cooling. Found the condenser fan and evap fans running but compressor not running. Ordering start device and capacitor.; ordrng 1 W10873801 (start-dev) and 1 WPW10350564 (capacitor)
Near Corpus Christi, TX 78415
Adam
Job Details: 04/14/2020
WASHER AMANA NTW4516FW1 Install components calibrated unit ran verification cycle shake/wobble greatly reduced well within acceptable limits. Issue resolved
Near San Antonio, TX 78251
Christian G.
Job Details: 04/14/2020
COOKTOP ELECTRIC WHIRLPOOL WEEA25HOHN0 Issue stated by customer: light malfunctioning in oven. Found light socket resistance bad. Ordering socket and lightbulb.; ordrng 1 8009 (light bulb) and 1 W11281687 (sockt-lite)
Near Odem, TX 78370
John L.
Job Details: 04/14/2020
WASHER MAYTAG MVWB835DW1 "Installed components, issue has been resolved."
Near Corpus Christi, TX 78410
John L.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRT348FMEW00 "Installed components, issue has been resolved."
Near , TX 78015
Tommy B.
Job Details: 04/14/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Wrapper came damaged out of box, ordering a new part to resolve issue. ; ordrng 1 W11207441 (WRAPPER)"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 04/14/2020
OVEN WHIRLPOOL WGE555S0BS01 Replaced switch. All checks ok.
Near Portland, TX 78374
John L.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit, found issue with led module in freezer compartment. Module is getting voltage, but doesn’t power on. Replace to resolve.; ordrng 1 W10843353 (module)"
Near Cave Spring, VA 24018
Uriah B.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Frost build up on right inside of freezer compartment. Cx to clean out and make sure door is closing each time. Will observe if frost comes back.
Near Robstown, TX 78380
Adam
Job Details: 04/14/2020
WASHER WHIRLPOOL MVWX655DW2 Inspection of unit comes back with air code for control fault. Also error codes for lid lock and long fill no fill. Testing of water valves shows good pressure and proper water volume entering unit. Lid lock however is intermittent sometimes taking command sometimes not. Replace control and lid lock to resolve issue. Customer states unit is less than three weeks old and will be seeking an exchange from retailer; ordrng 1 W10682535 (latch) and 1 W11320239 (CONTROL )
Near Roanoke, VA 24012
Uriah B.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Iights come back upon reset of unit. Per service pointer W11218221, replaced led control board. ; used 1 W10830288 (LED CNTRL BOARD) from stock"
Near Aransas Pass, TX 78336
John L.
Job Details: 04/14/2020
WASHER AMANA NTW4516FW3 "Inspected unit, found control board to have stopped working. Board does get power, but no function. Replace to resolve.; ordrng 1 W11101098 (cntrl-elec)"
Near Victoria, TX 77904
Michael
Job Details: 04/14/2020
DRYER MAYTAG MED6630HW0 "Installed high limit thermostat and thermal cutoff didn’t solve the issue. Checked the thermistor and it was bad, ordered part and rescheduled customer ; ordrng 1 WP8577274 (thermistor)"
Near Corpus Christi, TX 78413
Adam
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Inspection of unit shows seal for freezer in very poor condition large gaps apparent causing condensation and freezing in freezer compartment. Replace door to resolve issue customer will be pursuing replacement or exchange from retailer.; rqstng P&A on 1 W10599407 (dor-fip), ordrng 1 W10884775 (nameplate)"
Near Salem, VA 24153
Uriah B.
Job Details: 04/14/2020
RANGE WHIRLPOOL WFE714HLAS0 W10779716. Element bake. ; ordrng 1 W10779716 (elmnt-bake)
Near Roanoke, VA 24014
Uriah B.
Job Details: 04/14/2020
RANGE WHIRLPOOL KSGB900ESS0 F8e0 code in diagnostic for last 9 error codes. Cooling fan speed too low. Fan is getting power. W11107275. Cooling fan.W11100100 control board. Parts warranty.Lab; ordrng 1 W11100100 (cntrl-elec) and 1 W11107275 (fan-blwr)
Near Roanoke, VA 24012
Uriah B.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Defrost not operating properly. Needs control board and defrost thermostat wire harness. ; rqstng P&A on 1 W11089236 (cntrl-elec) and 1 W11449066 (WIRE HARNESS)
Near Salem, VA 24153
Uriah B.
Job Details: 04/14/2020
BELLA JENN-AIR JFFCC72EFS02 "Ran testing and no cool in either compartment. Needs RC evap, compressor, and drier. Both evap and compressor are psp items. ; ordrng 1 W11109499 (drier-tube) and 1 W11291123 (evaporator) and 1 W11393142 (COMPRESSOR)"
Near Troutville, VA 24175
Uriah B.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 WPW10317991WP63052-2W11378860Found auger motor not turning and the impeller seems to be loose on the motor drive shaft. Will replace motor and impeller. ; ordrng 1 W10317991 (ice disp augur motor) and 1 W11378860 (SPACER) and 1 WP63052-2 (impeller)
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked refrigerator found unit unbalanced. Found front right wheel up completely lowered wheel down. No issues unit is working as designed. Job complete.
Near Boerne, TX 78015
Douglas H.
Job Details: 04/10/2020
WASHER MAYTAG MHW8200FW0 Unit door locked and humming. Found issue to be clogged drain pump. Also found door latch was damaged. Removed clog from drain pump and replaced door latch to resolve all issues. Unit testing good now no further issues at this point. Yes to survey and leave behind.
Near Boerne, TX 78006
Douglas H.
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF320PADS1 Upon arrival customer stated meant to cancel with us because they have another service company coming out for fridge and they are going to check the other appliances.
Near Schertz, TX 78154
Jim G.
Job Details: 04/10/2020
RANGE WHIRLPOOL RF367LXKQ0 Replaced broiler and socket. Unit tested properly thereafter. Issue resolved.
Near Cibolo, TX 78108
Jim G.
Job Details: 04/10/2020
WASHER MAYTAG MVWB855DC3 Replaced all parts. Issue resolved.
Near San Antonio, TX 78245
Justin
Job Details: 04/10/2020
DRYER WHIRLPOOL WED5000DW2 "Found a damaged heating coil on unit, replaced with truck stock and tested to complete. Went over survey with customer. ; used 1 279838 (ELEMENT) from stock"
Near Boerne, TX 78006
Douglas H.
Job Details: 04/10/2020
OVEN ELECTRIC (D WHIRLPOOL WFG515S0ES0 Upon arrival customer stated meant to cancel with us because they have another service company coming out for fridge and they are going to check the other appliances.
Near Boerne, TX 78006
Douglas H.
Job Details: 04/10/2020
FREEZER MAYTAG MQF1656TEW02 Last trip found faulty EVAP fan and thermostat. Replaced both to resolve the issues. Unit testing good now and began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind.