Near San Antonio, TX 78253
Justin
Job Details: 03/20/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 "Need new dispenser, rinse aid is leaking out from dispenser. ; ordrng 1 W10861000 (detergent dispenser)"
Near Boerne, TX 78006
Douglas H.
Job Details: 03/20/2020
REFRIGERATOR KITCHENAID KSSC48QVS02 "Calling techline per notes and reoccurring issues. Spoke with Rick, he stated based on pressure reads high side around 85 psi and 35 psi on low side and noise of hissing coming from compressor, it’s a restriction could possibly be from bad compressor. Ordering new compressor based on recommendations from tech line; ordrng 1 W10841139 (compressor)"
Near San Antonio, TX 78229
Jesus C.
Job Details: 03/20/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 No model serial number on unit. Called CXC. Will need to verify information with clerk. Will need to put in a tag request once information is verified. Then we can work on u it. Clerk not available at the moment. Will return. ; schdld next appmnt for 3/23 MON !
Near San Antonio, TX 78223
Jesus C.
Job Details: 03/20/2020
WASHER WHIRLPOOL WTW8040DW Tested washer. No stored error codes. Ran calibration. Ran diagnostics cycle. No issues during testing. Unit is working properly. Tested to complete.
Near Spring Branch, TX 78070
Douglas H.
Job Details: 03/20/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Complaint of water spilling out onto the floor. Found 2 of the 3 tabs that hold the motor in place not secured properly. Secured those and ran diagnostics testing on unit. Unit not leaking now. No further issues at this point.
Near San Antonio, TX 78210
Jesus C.
Job Details: 03/20/2020
WASHER WHIRLPOOL WTW4955HW1 Tested washer. F8E1 error code. Good water from valves. Pressure hose is kinked. Fixed pressure hose. Ran washer. No issues during testing. Washer is working properly. Job complete.
Near San Antonio, TX 78250
Christian G.
Job Details: 03/20/2020
REFRIGERATOR MAYTAG MFI2570FEW01 Wrong part. Reordering door.; ordrng 1 W10862412 (dor-fip)
Near San Antonio, TX 78255
Colton B.
Job Details: 03/20/2020
DRYER WHIRLPOOL LEQ9508PW1 "Issue was no light in drum and no heat. Replaced thermistor,unit now heats. The socket I received was defective. Getting an OL reading when testing. Customer is fine with no light as long as dryer works. Collected for thermistor fix and labor, marking socket as defective."
Near San Antonio, TX 78257
Colton B.
Job Details: 03/20/2020
WASHER MAYTAG MVWB855DC3 "Customer complaint is a sulfur/sewer smell when unit fills. Unit smells fine without water in it and customer uses the afresh pods and keeps washer clean. I let washer fill for 1 minute and the sulfur smell was present. Issue believed to be one of plumbing, not the washer. Called techline (SR: 7727419047) who agreed with my assessment. Customer wanted me to take drum out of washer to see if there was any mildew build up. I explained to her that I was not going to do that because if there was something in the washer it would stink all of the time, not just when the water is filling it. The only variable that changes is the water. Customer stated to just close the ticket and she’ll have Mr. Appliance come look at it."
Near San Antonio, TX 78249
Colton B.
Job Details: 03/20/2020
WASHER MAYTAG MVWB835DC3 Issue was a dead UI panel. Replaced console to resolve issue. Unit tested good.
Near San Antonio, TX 78254
Christian G.
Job Details: 03/20/2020
DRYER MAYTAG MEDX655DW1 SAFTEY. Issue stated by customer: Dryer wouldn’t stop running once started. Voltage from wall tests good through plug and terminal black. Found timer running non stopped. Ordering timer and ACU to resolve issue.; ordrng 1 WPW10476828 (cntrl-elec) and 1 WPW10642928 (timer)
Near Shavano Park, TX 78231
Douglas H.
Job Details: 03/20/2020
WASHER MAYTAG MVWB765FW3 Unit door slamming after lid install yesterday. Found that I installed the hinges backwards. Fixed hinges to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78224
Jesus C.
Job Details: 03/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit having defrost issues with freezer evap. Changed out control. Tested unit. No further issues. Tested to complete.
Near San Antonio, TX 78211
Jesus C.
Job Details: 03/20/2020
WASHER MAYTAG MVWX655DW1 Customer no longer needs service.
Near San Antonio, TX 78254
Christian G.
Job Details: 03/20/2020
WASHER WHIRLPOOL WTW4855HW1 "Issue stated by customer: washer not draining fully. Previously found bad drain pump. Replaced drain pump, recalibrated unit. Unit tests good. Informed customer of survey."
Near San Antonio, TX 78254
Christian G.
Job Details: 03/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Issue stated by customer: Refrigerator makes loud knocking noise. Previously found diffuser motor running very loudly/grinding. Replaced diffuser assembly. Unit tests good. Informed customer of survey.
Near San Antonio, TX 78224
Jesus C.
Job Details: 03/20/2020
WASHER MAYTAG MVWC465HW2 Tested washer. No stored error codes. Ran calibration. Ran diagnostics cycle. No issues during testing. Unit is working properly. Tested to complete.
Near San Antonio, TX 78227
Ezequiel V.
Job Details: 03/20/2020
DRYER MAYTAG MEDB835DW4 Arrived at customer home customer provided proof of extended warranty from Lowe’s. Unable to work on appliance due being out manufacture warranty. Spoke to customer about about getting proper dispatch from extended warranty. Job complete
Near San Antonio, TX 78227
Ezequiel V.
Job Details: 03/20/2020
WASHER MAYTAG MVWB835DW2 Arrived at customer home customer provided proof of extended warranty from Lowe’s. Unable to work on appliance due being out manufacture warranty. Spoke to customer about about getting proper dispatch from extended warranty. Job complete
Near San Antonio, TX 78247
Devon F.
Job Details: 03/20/2020
WASHER WHIRLPOOL WTW5000DW2 Customer complaint was unit would make loud noise when washing replaced gearcase and motor to resolve issue unit operating as designed.
Near San Antonio, TX 78257
Douglas H.
Job Details: 03/20/2020
WASHER WHIRLPOOL WFW560CHW0 "Double checked diagnosis, to find unit functioning properly. Parts weren’t needed. The issue of draining was caused by pet hair clumping and over loading unit. No further issues at this point."
Near San Antonio, TX 78245
Christian G.
Job Details: 03/20/2020
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Issue stated by customer: control console was glitching. Part provided was under incorrect model. Ordering correct parts to resolve issue.; ordrng 1 W11261165 (cntrl-elec) and 1 W11428578 (console)
Near Falfurrias, TX 78355
Adam
Job Details: 03/20/2020
WASHER WHIRLPOOL WTW8500DC5 Inspection of unit shows error code for off-balance load and stuck UI. Testing of unit shows everything in good working order no strange noises. Calibrated unit and ran verification cycle issue resolved
Near Ingleside, TX 78362
John L.
Job Details: 03/20/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 "Installed components, tested. Unit no longer leaking. Issue resolved."
Near San Antonio, TX 78245
Ezequiel V.
Job Details: 03/20/2020
WASHER MAYTAG MVWB765FW3 Replaced gearcase on washer ran diagnostics washer did not spin or agitate ordering stator. Ordering slider and snap to resolve issue.; ordrng 1 W10275082 (slider) and 1 W10447975 (slider) and 1 W10897050 (stator)
Near San Antonio, TX 78232
Devon F.
Job Details: 03/20/2020
REFRIGERATOR MAYTAG MFI2269DRE01 Customer complaint was unit would not cool properly got wrong part told customer I will be back with another part she needs. rescheduled for Tuesday.; ordrng 1 WPW10312695 (electronic control)
Near Falfurrias, TX 78355
Adam
Job Details: 03/20/2020
DRYER MAYTAG MEDB850YW0 Inspection of unit shows multiple week points in support rollers drive belt and idler pulley. Advise customer of rough estimation of park cost and installation but customer has declined any further service. Unit is out of warranty and customer was charged diagnostic fee. Advise customer that she has 90 days before visit and diagnostics expire. We need to replace idler pulley drive belt support rollers and rings to resolve this issue
Near San Antonio, TX 78254
Christian G.
Job Details: 03/20/2020
WASHER MAYTAG n/a Issue stated: washer had drain issues. Found washer constantly draining/not stopping. Ordering drain pump and cotrolto resolve issue.; ordrng 1 W11093097 (cntrl-elec) and 1 WPW10581874 (pump-water)
Near Corpus Christi, TX 78410
John L.
Job Details: 03/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Inspected unit, found icemaker no longer functioning. Will need to replace icemaker and harness to resolve this issue.; ordrng 1 W10300024 (icemaker) and 1 W10826037 (harns-wire)"
Near Robstown, TX 78380
John L.
Job Details: 03/20/2020
REFRIGERATOR MAYTAG MBF2258FEZ03 "Installed components, unit is running normally. Explained to customer to keep an eye on unit, and if unit starts to do what it was doing. To give a call back."
Near Corpus Christi, TX 78414
Adam
Job Details: 03/20/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Install components tested unit issue resolved
Near Alice, TX 78332
Adam
Job Details: 03/20/2020
WASHER MAYTAG MVWB965HC0 Inspection of unit shows error code for lid not open between cycles. Customer complained of violent shaking during spin cycle. Unit is very level and sturdy in position will make it through a complete wash cycle but as soon as RPMs start to ramp up on spin unit will shake violently. Replace gear case suspension and tub to resolve issue. Customer is extremely upset with product. Customer states unit has been in their home for less than a month and Will be contacting retailer for refund/exchange. Replace listed components above to resolve issue.; rqstng P&A on 1 W10006491 (gearcase) and 1 W10447979 (rotor) and 1 W10821990 (agitator) and 1 W11033800 (suspension) and 1 W11208267 (basket)
Near Corpus Christi, TX 78414
John L.
Job Details: 03/20/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit, ran diagnostics. Tested damper, no function to damper. Checked for power output from control board, board not suppling damper with 115v need to function. Will need to replace board to resolve.; ordrng 1 W11161172 (cntrl-elec)"
Near Aransas Pass, TX 78336
John L.
Job Details: 03/20/2020
WASHER MAYTAG MHW4200BW1 "Inspected unit, bellow growing mold. Customer would like to have it replaced.; ordrng 1 W10340443 (bellow)"
Near San Diego, TX 78384
Adam
Job Details: 03/20/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Inspection of unit shows error code for 8-2 and 8-3. Replace drain pump and control to resolve issue; ordrng 1 W10724439 (pump-drain) and 1 W10919360 (cntrl-elec)
Near Corpus Christi, TX 78418
John L.
Job Details: 03/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Ran diagnostics on unit, tested compressor for function. Compressor would not turn on, placed different start device to try and get compressor to run, start device working but compressor still will not turn over and run. Compressor temperature quickly got extremely hot. Compressor may have seized and locked up. Will need to order and replace compressor to resolve this issue.; ordrng 1 W10879296 (compressor)"
Near Aransas Pass, TX 78336
John L.
Job Details: 03/20/2020
DRYER MAYTAG MED6000XW0 "Inspected unit, found issue with roller shafts. Shafts no longer shoot and causing vibration. Replace to resolve.; ordrng 2 W10359272 (support roller shaft)s"
Near Corpus Christi, TX 78413
John L.
Job Details: 03/20/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 "Placed unit into diagnostics and received three codes F6E4 stuck float switch F7E1 no heat and F5E1 stuck door. During diagnostics test, unit remained in drain mode and would not dispense water. Ran unit in a normal cycle and was able to get water, issue with control. Heater on unit does not come on as well during cycle. Ran diagnostics again, still getting same codes, unit is now getting through diagnostics. Heater is coming on. Replace control board to resolve this.; ordrng 1 W10913611 (cntrl-elec)"
Near Bismarck, AR 71929
Doug M.
Job Details: 03/20/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Customer stating to have Lowe’s extended warranty,informed customer he would have to call Lowe’s extended warranty for proper dispatch"
Near Salem, VA 24153
Uriah B.
Job Details: 03/20/2020
RANGE WHIRLPOOL WFE770H0FZ2 Found that the right rear burner lost continuity. Needs burner. ; ordrng 1 8273994 (surface element)
Near Roanoke, VA 24019
Uriah B.
Job Details: 03/20/2020
RANGE KITCHENAID KSEB900ESS2 "Right front burner is not lighting properly, needs right front burner element. Stuck button serif continues to remain after reset and check of harness. ; ordrng 1 W10920246 (panl-cntrl) and 1 W11128223 (display) and 1 WPW10251108 (elmnt-surf)"
Near Roanoke, VA 24012
Uriah B.
Job Details: 03/20/2020
DRYER WHIRLPOOL WED49STBW1 "Timer not progressing. Needs timer. Door gasket torn, needs gasket.; ordrng 1 W10634750 (timer) and 1 W10906683 (seal-door)"
Near Benton, AR 72015
Doug M.
Job Details: 03/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Inspected unit for not making ice,tested icemaker,jumped t-h icemaker did not cycle,did not have 120v at l-n,jumped l-v fill valve did not turn on,tested water dispenser no water coming out,did not have 120v to fill valve from main control,diagnosed to need main control,icemaker and fill valve; rqstng P&A on 1 W10882923 (icemaker) and 1 W11035835 (cntrl-elec) and 1 WPW10349187 (valve)"
Near Malvern, AR 72104
Doug M.
Job Details: 03/20/2020
DRYER KITCHENAID MEDB850WQO "Wrong part ordered,have part at office; schdld next appmnt for 3/30 MON !"
Near San Antonio, TX 78224
Jesus C.
Job Details: 03/19/2020
WASHER WHIRLPOOL WTW4816FW Tested washer. Not spinning in manual test. Found cam is damaged. Replaced cam assembly. Unit is now spinning. No issues during testing. Tested to complete. ; used 1 W10721967 (CAM) from stock
Near Converse, TX 78109
S. L.
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Removed broken ice bin replaced removed filter and rear panel replaced 2 way valve and water tube. Reassembled tested no leaks all operations normal.
Near Converse, TX 78109
S. L.
Job Details: 03/19/2020
MW-HOOD COMBO WHIRLPOOL WMH31017HS2 Found light in cavity not working found upper secondary door switch burnt replaced with truck stock tested all operations normal.; used 1 W10727360 (SWITCH) from stock
Near San Antonio, TX 78204
Ezequiel V.
Job Details: 03/19/2020
WASHER WHIRLPOOL WTW4655JW0 Replaced control board and lower harness. Ran diagnostics no issues. No error codes found during testing or operation. Job complete.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 03/19/2020
DISHWASHER WHIRLPOOL WDT710PAHB0 Replaced control board and pump and motor ran diagnostics test no issues. No error codes found during testing or operation. Job complete.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 03/19/2020
REFRIGERATOR KITCHENAID KRFF305ESS03 "Checked refrigerator found freezer door gasket not sealing properly allowing warm air to refrigerator. Defrosted, adjusted gasket no issues sealing. Job complete."
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Checked refrigerator found frost build up at return holes dripping water into refrigerator section. Defrosted ice readjusted gasket no further errors found. job complete
Near San Antonio, TX 78211
Jesus C.
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRT148FZDW00 Complaint is that unit is not cooling. Tested unit. Found ice buildup on evap near capillary tube. No frost pattern on evap. Called SG. Unit having sealed system issues. Ordering new evap and drier. ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)
Near San Antonio, TX 78256
Douglas H.
Job Details: 03/19/2020
REFRIGERATOR KITCHEN AID KUDF204EPA00 Unit fridge door popping open after being closed. Found cause to be shipping foam still in place on bottom of fridge door. Removed foam to resolve the issue. Advised to have installer to level unit and see about pushing in the hole further. No further issues at this point.
Near San Antonio, TX 78254
Christian G.
Job Details: 03/19/2020
RANGE WHIRLPOOL WFE550S0HZ0 Issue stated stated by customer: oven was set to preheat and had immediately jumped to 400degrees the. Shut off and that it had also started on its own at one point. Found stored error code F3E0 pointing to bad sensor. Replaced sensor and cleared error code. Heated oven to 350. Unit tests good. Informed customer of survey.
Near Saint Hedwig, TX 78152
Steven G.
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Checked refrigerator found drain pan was cracked, replaced drain pan checked unit ok."
Near San Antonio, TX 78220
Ezequiel V.
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced damper control air flow is good in refrigerator. Customer stated freezer door did not open. Found ice build up at door spoke to customer about defrosting refrigerator. Will return Friday to inspect issue.; schdld next appmnt for 3/20 FRI 8-10
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 03/19/2020
DRYER WHIRLPOOL LTE5243DQ3 "Checked dryer found thermal fuse blown replaced with truck stock. Also found door switch broken always thinking door is closed. Ordering door switch. Collected service call fee and thermal fuse cost.remaining balance of 115.94.; ordrng 1 WP3406108 (switch-dor), used 1 WP3392519 (FUSE) from stock"
Near Universal City, TX 78148
Steven G.
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Checked refrigerator found freezer door not sealing, adjusted door and found low water pressure found main line to refrigerator kinked adjusted hose now have good water flow, unit is working normal now"
Near San Antonio, TX 78232
Devon F.
Job Details: 03/19/2020
REFRIGERATOR AMANA ASI2575GRW01 customer complaint was unit UI panel wouldn’t light up when press dispenser told customer I don’t think this unit has this feature she said THEY told her it did and I didn’t know what I’m talking about so I called tech line she said she can get to them faster then I can and also said she wants unit replaced called tech line to verify unit even has this feature they said no 7727405931 tried to get customer to sign she refused and told me to leave
Near San Antonio, TX 78205
Ezequiel V.
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Checked refrigerator door found door missing washer ordering new Asher to resolve issue.; ordrng 1 487576 (WASHER)
Near Boerne, TX 78006
Colton B.
Job Details: 03/19/2020
DISHWASHER SAMSUNG DW80M2020US Issue was a loud vent fan motor and leaking from right corner of door. Replaced vent motor and vent assembly. Also readjusted door which solved leak issue. Unit tested good.
Near San Antonio, TX 78258
Colton B.
Job Details: 03/19/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Issue was that left side pantry door didn’t always close. Replaleft hand rail on pantry door. Ordered wrong part for right hand rail. Pantry door is closing well now though. Unit is good to go.
Near La Vernia, TX 78121
Steven G.
Job Details: 03/19/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived at home did not have part.; saved tckt
Near Boerne, TX 78006
Douglas H.
Job Details: 03/19/2020
REFRIGERATOR SAMSUNG RF323TEDBSR/AA "ESTIMATE ONLY! Unit left door not closing properly, found that issue to be unit not leveled properly. Leveled unit to fix door issue. Also both ice makers not working. Found upper ice maker stalling and lower ice maker stalled. Quoted 424.95 for P&L (labor 160) for both ice makers. Customer wants to think about the repair. Collected Sc. ; rqstng P&A on 1 DA97-07603B (LOWER ICE MAKER) and 1 DA97-13718C (ICE MAKER)"
Near San Antonio, TX 78261
Devon F.
Job Details: 03/19/2020
BEVERAGE CENTER KITCHENAID KUBL204ESB00 Customer complaint was unit would make noise found plastic rubbing against the compressor fan removed plastic unit is operating as designed.
Near San Antonio, TX 78258
Jim G.
Job Details: 03/19/2020
RANGE WHIRLPOOL WFE550S0HZ1 Right cooktop harness was over burn. May have been damaged. Replacing part as a precaution. ; ordrng 1 W11134845 (harns-wire)
Near San Antonio, TX 78216
Colton B.
Job Details: 03/19/2020
WASHER MAYTAG MVWB765FW3 Issue was no hot water on sanitize cycle. Replaced control board and valve. Unit testing good.
Near San Antonio, TX 78257
Colton B.
Job Details: 03/19/2020
DRYER WHIRLPOOL WED6620HC1 Issue is a noisy dryer. Unit is still noisy. Order all moving parts and parts that make noise to resolve issue. ; ordrng 1 4392067 (dryer repair kit) and 1 W11086656 (motor-drve) and 1 WP697772 (blower wheel) and 1 WPW10211911 (housing)
Near San Antonio, TX 78245
Richard G.
Job Details: 03/19/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Customer complaint is that the heat from the oven heats up the control panel and they are unable to turn off the oven. The oven will then change temperatures on its own. Customer has to unplug the unit and let it cool down before powering it back on. Entered diagnostics and found error code F6E4 UI to control state status. Called techline and spoke with Andy. Says not to replace the control board but do replace the UI. Replaced the UI. Tested out unit. Operating as designed. Unit is good to go. Spoke with customer about survey.
Near Universal City, TX 78148
Steven G.
Job Details: 03/19/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Checked dishwasher found water sitting in bottom of tub ran diagnostics everything checks ok, found drain hose not looped in cabinet, adjusted drain hose and tied unit checks ok."
Near San Antonio, TX 78256
Douglas H.
Job Details: 03/19/2020
VENT HOOD WHIRLPOOL UXT5230BDS1 Upon arrival customer stated fan not coming on. Upon testing unit functioning properly. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78207
Jesus C.
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Tested unit. Freezer is cooling. Fresh food is warm. Found warm air return are frozen. Evap fan is not running. Good power to fan. Replaced bad evap fan. Tested unit. Fan motor is running. Cleared air returns. Food airflow to fresh food section. Unit is working properly. Job complete.
Near Boerne, TX 78006
Tommy B.
Job Details: 03/19/2020
WASHER WHIRLPOOL WTW8500DC5 Swapped out the clutch to resolve spin issues. Ran calibration and automatic test cycles and unit passed all functions. No further issues at this time.
Near San Antonio, TX 78219
S. L.
Job Details: 03/19/2020
WASHER MAYTAG MVWB835DW4 Found F5 E4 error code checked lid lock function per tech sheet no issues when testing but still not able to consistently use unit even when opening and shutting lid called trade partners for further authorization spoke to Nancy she gave authorization number mpdynpdapl1 MPDYNPDAPL1 for repair ordered main control and lid lock assembly. Rescheduling 3/23.; ordrng 1 W10810403 (lid lock assy) and 1 W11170706 (CONTROL )
Near San Antonio, TX 78023
Christian G.
Job Details: 03/19/2020
RANGE JENN-AIR JDRP548HL00 Inner Door liner wrong color and design. Reordering; ordrng 1 W11318831 (frame-glas)
Near San Antonio, TX 78212
Jesus C.
Job Details: 03/19/2020
DISHWASHER KITCHEN AID KDTM354DSS4 Installed ne sump assembly. Tested dishwasher. Good water through pump. Unit is working properly. No issues during testing. Collected payment for parts and labor. Job complete.
Near Boerne, TX 78006
Tommy B.
Job Details: 03/19/2020
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "1845 customer stated that the unit is blacking out during operation. Found this to be a faulty console. Ordering parts to resolve issue. Parts in office, will pick up today and replace.; ordrng 1 W11351998 (CONSOLE )"
Near San Antonio, TX 78237
Jesus C.
Job Details: 03/19/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Unit was loosing power to UI intermittently. Called techline. Might be caused by evap fan shorting. Replaced fan motor. Tested unit. No issues during testing. Job complete.
Near San Antonio, TX 78245
Richard G.
Job Details: 03/19/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Customer complaint is that the mw is sparking when using the upper rack. Found burn marks and bare metal near supports. Supports are also burned. Ordering supports, will touch up bare spots.; ordrng 2 W10840759 (support)s and 1 W10840794 (support) and 1 W10840795 (support)"
Near San Antonio, TX 78227
Jesus C.
Job Details: 03/19/2020
WASHER WHIRLPOOL WTW5000DW3 Customer complaint is that lid will not lock. Tested washer. F5E2 error code. Found bad latch. Replaced latch. No issues during testing. Job complete.
Near San Antonio, TX 78258
Jim G.
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Ice maker auger not responding ordering solenoid and motor. ; ordrng 1 W11310391 ( ICE AUGER MOTOR) and 1 WP2152713 (solenoid)
Near San Antonio, TX 78245
Richard G.
Job Details: 03/19/2020
MW-HOOD COMBO WHIRLPOOL WMH31017FB0 Discussed service call fee with customer. She has decided to replace the unit rather than have it repaired.
Near Schertz, TX 78154
S. L.
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed new door and hinges found gap still present in FC door called tech kine spoke to Chris SR 7727408888 he advised me that only other issue could be rear right needs to be shimmed and that this is binding cabinet customer needs to get with RV dealer to have this corrected.
Near San Antonio, TX 78233
Steven G.
Job Details: 03/19/2020
RANGE MAYTAG MGR6600FZ1 Checked range found bottom drawer bowed replaced panel checked operation unit working normal now
Near Schertz, TX 78108
Steven G.
Job Details: 03/19/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 "Checked oven found clock not keeping time, replaced control checked operation unit working normal now"
Near San Antonio, TX 78219
Steven G.
Job Details: 03/19/2020
WASHER MAYTAG MVWC565FW1 "Checked washer found sheet stuck under agitator, removed sheet and replaced agitator checked operation unit is working normal now"
Near San Antonio, TX 78254
Christian G.
Job Details: 03/19/2020
WASHER WHIRLPOOL WTW8500DC "Issue stated by customer: washer console not operating properly, not responding to touch. Replaced console from pre-ID. Unit tests good. Informed customer of survey."
Near San Antonio, TX 78230
Colton B.
Job Details: 03/19/2020
WASHER MAYTAG MVWB835DW Issue was a broken washer lid. Replaced lid to resolve issue.
Near San Antonio, TX 78249
Colton B.
Job Details: 03/19/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Issue was no light in freezer section. Replaced lights, unit tested good. Collected for P&L."
Near Castroville, TX 78009
Justin
Job Details: 03/19/2020
WASHER MAYTAG MVWB835DW1 "F3E2, F9E2, F7E0, F0E3, stored in unit. Unit needs water valve, and gear case. Customer does not want to go forward with repair. Collected both appliance service calls on other ticket."
Near San Antonio, TX 78261
Devon F.
Job Details: 03/19/2020
MICROWAVE OVEN WHIRLPOOL WOCA7EC0HZ00 Customer complaint was unit leaking display would be all black ordering new UI panel part is PSP so told customer it will take a couple weeks and I showed showed customer a temporary fix til I come back with the correction she very happy; ordrng 1 W11428588 (CONSOLE)
Near Helotes, TX 78023
Christian G.
Job Details: 03/19/2020
RANGE WHIRLPOOL KDRS483VSS03 "Issue stated: console and kickplate were damaged. Please see pics, vacant house. Replaced console and kickplate. Unit good."
Near Helotes, TX 78023
Christian G.
Job Details: 03/19/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Issue stated by customer: console/display not responding to controls. Previously restarted unit to temporarily resolve issue. Replaced control to fully resolve issue. Unit tests good. Informed customer of survey.
Near Garden Ridge, TX 78266
Devon F.
Job Details: 03/19/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 customer complaint was unit would not make ice called tech again they suggested replacing ice maker hey think the ice maker that’s in unit might be wrong model 7727064839 ordering new ice maker to resolve issue.; ordrng 1 W10908391 (icemaker)
Near Castroville, TX 78009
Justin
Job Details: 03/19/2020
DRYER WHIRLPOOL WED4815EW1 "Timer on dryer is not working, will need to be replaced. Customer does not want to forward with repair. Charging for 2 appliance service call. 178.61 collected"
Near San Antonio, TX 78249
Douglas H.
Job Details: 03/19/2020
WASHER MAYTAG MVWB855DC2 Unit not powering on. Found F6e2 communication error. CRP the parts. Ordering electronic control and UI to resolve the issue. Quoted 105 plus tax for labor. Customer wants to proceed with repair. Collected Sc ; ordrng 1 W11112662 (console) and 1 W11112664 (cntrl-elec)
Near Kerrville, TX 78028
Tommy B.
Job Details: 03/19/2020
OVEN ELECTRIC (D KITCHEN AID KODE500ESS04 Last visit found a faulty door hinge and cosmetic damage to the trim at the bottom of the oven. Replaced both parts to resolve issues and unit is testing good now. No further issues at this time. Yes to survey.
Near Cibolo, TX 78108
S. L.
Job Details: 03/19/2020
WASHER MAYTAG MVWB765FW3 Found F8E1 error code tested inlet valve found valve stuck closed replaced valve tested no leaks ran calibration and test cycle all operations normal.
Near San Antonio, TX 78260
Jim G.
Job Details: 03/19/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 Verified locked screen. Entered diagnostics mode and factory reset. Issue resolved.
Near Converse, TX 78109
Steven G.
Job Details: 03/19/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HB01 Checked oven found touchpad beeps but nothing happens ordered parts; ordrng 1 W11040197 (CONTROL ) and 1 W11105017 (TOUCH PAD )